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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Monitor key Liquidity, market and External Fraud risk portfolio metrics and ensure that the analytics yields impactful actionable insights and provides early reads on emerging trends</li><li>Create and Manage Risk MIS, dashboards, execute report and regulatory reporting.</li><li>Responsible for ideating and developing Self-Serve MIS and monitoring capabilities using PowerBI and Tableau</li><li>Create Early Warning Indicators leveraging Macro-trends, alternate data, customer insights</li><li>Identifying different risks, delivering and calling out key findings, and advising on recommended solutions to mitigate these risks.</li></ul>Minimum Qualifications<ul><li>Strong analytical skills and a rigorous, data-driven approach to problem-solving</li><li>Prior data analytics experience of 1-2 years is preferred.</li><li>Intellectual curiosity, learning agility, and keen attention to detail</li><li>Proven ability to collaborate effectively and drive large-scale cross-functional initiatives</li><li>Effective communication skills – clear, structured, and articulate</li><li>High energy, a can-do attitude and a demonstrated team-first mentality</li><li>Strategic thought leadership with a focus on process innovation</li><li>An advanced degree in statistics, econometrics, data science, mathematics, engineering, or a related quantitative field of study</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager-Risk Management

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.How will you make an impact in this role?The Senior Manager, Digital Product Ops, will lead the training and change management efforts for the ongoing Lumi program to onboard enterprise data and users to the Google cloud. This role is responsible for conducting training needs assessments, engaging stakeholders, developing and executing training roadmap, measuring the adoption of training, and leveraging new technologies for content creation while supporting colleagues and leaders throughout the migration process. The ideal candidate will serve as a strategic advisor to the leadership team and a champion for user education and adoption.Primary Responsibilities:<ul><li>Develop and implement a comprehensive training roadmap tailored to program&nbsp;objectives, timeline, and scope</li><li>Conduct needs assessment to identify training needs across affected teams, user groups, and business processes</li><li>Partner with&nbsp;product and engineering teams, business units, and support teams&nbsp;to design, develop, and support the training program</li><li>Simplify the user experience to identify required training based on user persona/needs</li><li>Mentor training instructors and track delivery of instructor-led training across businesses</li><li>Coordinate with “train the trainers” or change agents within impacted business units and create new change agents to accelerate training delivery and platform adoption</li><li>Develop short and interactive learning videos for various product capabilities</li><li>Identify potential risks and resistance points and develop mitigation strategies</li><li>Design and deliver clear, targeted promotions and newsletters to build awareness of training offerings and other learning resources</li><li>Develop&nbsp;job aids, FAQs, and support learning resources&nbsp;to facilitate user adoption</li><li>Define and track training key performance indicators (KPIs) to measure user engagement and readiness for onboarding to the cloud platform</li><li>Gather feedback from end users, using insights to adjust training roadmap</li><li>Leverage GenAI technologies to enhance training content and delivery</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required; Master’s degree preferred.</li><li>8+ years of experience in instructional design, enterprise transformation. Leading training and change management for large-scale technology programsPreferred Qualifications:</li><li>Strong communication, facilitation, problem-solving, and stakeholder management skills.</li><li>Experience in the Scaled Agile&nbsp;Framework, an Agile mindset, and an ability to embrace new opportunities, ambiguity, and change.</li><li>Ability to thrive in a fast-paced environment with competing priorities.</li><li>Ability to challenge the status-quo and drive innovation.</li><li>Experience with BI Tools and Tableau</li><li>Experience with documentation updates within Gibhub</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Training Digital Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Financial Crimes Compliance (GFCC) is an organization within Global Risk &amp; Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework.The Executive Assistant will provide administrative support to up to three Vice Presidents in GFCC. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GFCC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.Key Responsibilities:<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics</li><li>Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings</li><li>Managing e-mails and correspondence in a timely manner</li><li>Assisting with timekeeping and payroll duties</li><li>Ordering workstations, devices and accessories as needed by the team</li><li>Processing invoices and requisitions</li><li>Assisting in the management and coordination of compliance-related projects and initiatives</li><li>Proactively identify and resolve administrative issues and challenges</li></ul>Minimum Qualifications: &nbsp;<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills</li><li>A keen attention to detail and a sense of urgency in execution and follow-up</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook</li><li>Knowledge of My Info, Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack.</li><li>Excellent written and verbal communication skills</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently</li><li>Exudes professional maturity</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree preferred</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant - Global Financial Crimes Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<h4>About the Team:</h4>The Finance Control Management Risk ID, Assessment, and Testing team focuses on identifying, assessing, mitigating, and reporting on Operational and Compliance Risks across Finance processes and associated controls. This ensures compliance with regulatory standards and internal policies while strengthening the resiliency of Finance by applying a consistent methodology to managing current and emerging risks.This team is a key driver in building a more risk-aware, well-governed Finance function.<h4>Role Summary:</h4>As an Analyst, you will support the implementation of risk identification, assessment, and testing activities across the Finance organization. The role involves engaging with stakeholders to ensure strong control governance, risk transparency, and alignment with enterprise risk management standards.This role is a great fit for someone with foundational experience or exposure to risk and control concepts, whether through internships, academic projects, or early-career roles. While deep expertise isn't required, familiarity with risk identification, control design, or testing is important, as these concepts will be part of the day-to-day work.We're looking for someone who is disciplined, accountable, curious, and proactive—a strong individual contributor who communicates clearly, asks thoughtful questions, and thrives in a collaborative, evolving environment. This person brings a learning mindset, is comfortable navigating ambiguity, and is eager to play a role in the ongoing RCSA transformation and broader risk maturity initiatives.<h4>Key Responsibilities:</h4><ul><li>Identify, document, and maintain risks across Finance processes and systems</li><li>Support and facilitate Risk and Control Self Assessments (RCSAs) with process owners and control leads</li><li>Contribute to control testing and monitoring activities, including QA reviews and vertical testing</li><li>Review and enhance existing control categorization and process-control mapping</li><li>Help document updates to risk registers, issue logs, and risk profiles</li><li>Participate in ongoing transformation efforts to meet second-line expectations and enterprise standards</li><li>Share insights, observations, and risk themes to drive awareness and improvement</li><li>Demonstrate ownership of deliverables, timelines, and quality of output</li></ul>Minimum Qualifications:<ul><li>Analyst: 1–3 years of relevant experience in risk management, internal audit, controls testing, or compliance</li><li>Strong understanding of operational risk principles, control testing, and risk lifecycle</li><li>Experience in interpreting data, identifying trends, and drawing actionable insights</li><li>Excellent written and verbal communication skills, with the ability to communicate clearly and frequently</li><li>High attention to detail, with strong organizational and documentation skills</li><li>Demonstrated ability to work both independently and collaboratively in cross-functional settings</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Risk, Business, or Accounting; advanced degrees or certifications (e.g., CPA, CIA, CRMA) are a plus</li><li>Familiarity with risk assessment methodologies, GRC platforms, and/or dashboarding tools</li><li>General understanding of financial services and regulatory expectations</li><li>Prior involvement in control transformation or risk process redesign initiatives</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the roleThe Internal Audit Group (IAG) is seeking a Senior Manager – Audit Resourcing to lead and enhance resource planning, capacity management, and third-party oversight activities. This role will support the annual audit plan by delivering analyses and reporting that provide IAG leadership with the insights needed for resourcing decisions, while driving operational efficiencies.Key Responsibilities:<ul><li>Manage IAG’s resource planning tool and lead resource allocation activities, ensuring accuracy of capacity data and optimal utilization across audits and projects</li><li>Produce dashboards and reports on utilization, forecast accuracy, and staffing needs for IAG leadership, and regularly communicate insights on gaps and variances</li><li>Leverage resourcing information to inform staffing decisions, connecting data to audit plan requirements</li><li>Provide analysis to support the annual audit planning process and real-time monitoring of planned vs. actual hours, proactively flagging under/over-utilization</li><li>Manage end-to-end vendor processes to ensure adequate governance and optimization of IAG’s third-party spend; activities include on/offboarding, drafting Statements of Work (SOWs) in coordination with procurement and IAG leadership, monitoring accruals and invoices, and ensuring compliance with IAG procedures</li><li>Prepare presentations and reporting materials for IAG Management and the Audit Committee, including capacity metrics and third-party analyses</li><li>Drive standardization, automation, and continuous improvement of capacity management and vendor oversight processes</li><li>Participate in IAG’s audit reporting processes for Audits, Special Reviews, and Finding Communications, including readiness checks, quality reviews, and distribution</li><li>Assist with external benchmarking, maintain awareness of current, best-in-class internal audit practices, integrating opportunities for IAG</li><li>Support the design and timely implementation of special initiatives in IAG, including solving issues and mitigating risks with effective strategies and collaboration; support the regulatory response, remediation, and implementation of changes related to regulatory issues</li><li>Delegate tasks, provide guidance, coaching and feedback to team members, as needed</li></ul>Minimum Qualifications:<ul><li>6+ years of experience</li><li>Prior experience working at a Big Four / G-SIB</li><li>Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions&nbsp;</li><li>Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions</li><li>Applies control theory and professional auditing practices throughout the audit lifecycle</li><li>Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes</li></ul>Preferred Qualifications:<ul><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Audit Resourcing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? Do you know what it takes to setup a near real-time transaction anomaly alerting system? As a Software Engineer, you will work on building global scale software with a host of tools and frameworks! You may work in areas ranging from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development! You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.How will you make an impact?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. </li></ul><ul><li>Develop software applications as part of a scrum team. </li><li>Learn technical skills, write code, conduct code reviews and write unit tests.</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. </li><li>Take part in social activities, community service events and projects with other Graduates. </li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date of May/June 2026</li></ul><ul><li>Bachelor’s degree program in Computer Science, Computer Engineering, or&nbsp;other&nbsp;technical field  </li></ul><ul><li>Ability to sufficiently complete coding questions  </li></ul>Preferred Qualifications<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. </li></ul><ul><li>Some entry level software development experience, design, or creative experience. </li></ul><ul><li>Strong understanding of data structures and algorithms.  </li></ul><ul><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  </li></ul><ul><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.</li></ul> American Express Software Engineers can work in a variety of focus areas. Each may require a certain set of qualifications/skills. Please see the below job areas and skillsets needed.&nbsp;<ul><li>Back End Development<ul><li>Required Qualifications<ul><li>Java</li><li>Python</li></ul></li><li>Preferred Qualifications<ul><li>Golang</li><li>Big Data</li></ul></li><li>Additional Skillsets Preferred<ul><li>Data Engineering</li></ul></li></ul></li></ul><ul><li>Front End Development<ul><li>Required Qualifications<ul><li>Java Script</li><li>React</li></ul></li><li>Preferred Qualifications<ul><li>RESTful APIs</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Typescript</li></ul></li><li><ul><li>Accessibility</li></ul></li></ul></li></ul></li></ul><ul><li>Cloud Engineering<ul><li>Required Qualifications<ul><li>Java</li></ul></li><li>Preferred Qualifications<ul><li>Python&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li>Microservices</li></ul></li></ul></li></ul><ul><li>AI/Machine Learning<ul><li>Required Qualifications<ul><li><ul><li>Java</li></ul></li><li><ul><li>Python</li></ul></li></ul></li><li>Preferred Qualifications<ul><li>Microservices</li></ul></li><li>Additional Skillsets Preferred<ul><li>Awareness of AI/ML, Data Science</li></ul></li></ul></li></ul><ul><li>Mobile<ul><li>Required Qualifications<ul><li>Swift</li></ul></li><li>Preferred Qualifications<ul><li>Kotlin&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Mobile testing frameworks</li></ul></li><li><ul><li>UI/UX Knowledge</li></ul></li></ul></li></ul></li></ul><ul><li>Full Stack Development<ul><li>Required Qualifications<ul><li><ul><li>JavaScript</li></ul></li><li><ul><li>HTML</li></ul></li><li><ul><li>CSS</li></ul></li><li><ul><li>Java</li></ul></li></ul></li><li>Preferred Qualifications<ul><li><ul><li>React</li></ul></li><li><ul><li>Angular</li></ul></li></ul></li><li>Additional Skillsets Preferred<ul><li>Database knowledge</li><li>AWS Azure</li><li>GCP</li></ul></li></ul></li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Full-Time  - 2026 Software Engineer I, Technology - Sunrise, FL

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Treasury is looking for a Director, Treasury Control Management to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across the business unit, functional areas, and geographies.Reporting to the Vice President of Global Treasury Control Management, the Director, Treasury Control Management will play a key role in supporting the development and execution of the Global Treasury operational, third party, and process resiliency risk management strategies. &nbsp;&nbsp;In addition to assisting Treasury leaders with defining and implementing Risk Control Self Assessments (RCSAs), this critical leadership role will be responsible for evolving and extending Global Treasury’s solid foundation of operational risk management. This individual will help implement risk frameworks, monitor compliance metrics, and collaborate across Treasury teams to ensure effective risk identification, mitigation, and reporting and embed risk awareness and accountability across the organization.Key Responsibilities:<ul><li>Support the execution of the Global Treasury risk management roadmap and vision.</li><li>Maintain and update the Treasury operational risk issue register, ensuring timely documentation and escalation of operational risk issues and events.</li><li>Assist in the development and implementation of risk mitigation strategies and control test plans in collaboration with Treasury teams.</li><li>Contribute to the creation and refinement of control standards and performance metrics to enhance risk oversight and automation.</li><li>Monitor and report key risk indicators (KRIs) and compliance metrics to Treasury leadership.</li><li>Provide operational support for change management initiatives, ensuring risk considerations are embedded in project planning and execution.</li><li>Help establish and maintain governance practices for non-model tools and emerging risk areas.</li><li>Ensure alignment with enterprise-wide risk programs, including Third-Party Risk, Business Continuity, and Model Governance.</li><li>Partner with second and third lines of defense to ensure alignment with enterprise risk and compliance expectations.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in financial services, preferably in Treasury, Risk Management, or a related operational discipline.</li><li>Strong organizational and project management skills with attention to detail.</li><li>Effective communication and interpersonal skills, with the ability to collaborate across functions.</li></ul>Preferred Qualifications:<ul><li>Familiarity with risk frameworks and control testing methodologies.</li><li>Experience working with governance, compliance, or audit teams.</li><li>Analytical mindset with the ability to interpret data and identify risk trends.</li><li>Bachelor’s degree in Finance, Business, Risk Management, or a related field; certifications (e.g., FRM, CPA, CIA) are a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Treasury

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? Do you know what it takes to setup a near real-time transaction anomaly alerting system? As a Software Engineer, you will work on building global scale software with a host of tools and frameworks! You may work in areas ranging from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development! You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.How will you make an impact?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. </li></ul><ul><li>Develop software applications as part of a scrum team. </li><li>Learn technical skills, write code, conduct code reviews and write unit tests.</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. </li><li>Take part in social activities, community service events and projects with other Graduates. </li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date of May/June 2026 </li></ul><ul><li>Bachelor’s degree program in Computer Science, Computer Engineering, or&nbsp;other&nbsp;technical field  </li></ul><ul><li>Ability to sufficiently complete coding questions  </li></ul>Preferred Qualifications<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. </li></ul><ul><li>Some entry level software development experience, design, or creative experience. </li></ul><ul><li>Strong understanding of data structures and algorithms.  </li></ul><ul><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  </li></ul><ul><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.</li></ul> American Express Software Engineers can work in a variety of focus areas. Each may require a certain set of qualifications/skills. Please see the below job areas and skillsets needed.&nbsp;<ul><li>Back End Development<ul><li>Required Qualifications<ul><li>Java</li><li>Python</li></ul></li><li>Preferred Qualifications<ul><li>Golang</li><li>Big Data</li></ul></li><li>Additional Skillsets Preferred<ul><li>Data Engineering</li></ul></li></ul></li></ul><ul><li>Front End Development<ul><li>Required Qualifications<ul><li>Java Script</li><li>React</li></ul></li><li>Preferred Qualifications<ul><li>RESTful APIs</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Typescript</li></ul></li><li><ul><li>Accessibility</li></ul></li></ul></li></ul></li></ul><ul><li>Cloud Engineering<ul><li>Required Qualifications<ul><li>Java</li></ul></li><li>Preferred Qualifications<ul><li>Python&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li>Microservices</li></ul></li></ul></li></ul><ul><li>AI/Machine Learning<ul><li>Required Qualifications<ul><li><ul><li>Java</li></ul></li><li><ul><li>Python</li></ul></li></ul></li><li>Preferred Qualifications<ul><li>Microservices</li></ul></li><li>Additional Skillsets Preferred<ul><li>Awareness of AI/ML, Data Science</li></ul></li></ul></li></ul><ul><li>Mobile<ul><li>Required Qualifications<ul><li>Swift</li></ul></li><li>Preferred Qualifications<ul><li>Kotlin&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Mobile testing frameworks</li></ul></li><li><ul><li>UI/UX Knowledge</li></ul></li></ul></li></ul></li></ul><ul><li>Full Stack Development<ul><li>Required Qualifications<ul><li><ul><li>JavaScript</li></ul></li><li><ul><li>HTML</li></ul></li><li><ul><li>CSS</li></ul></li><li><ul><li>Java</li></ul></li></ul></li><li>Preferred Qualifications<ul><li><ul><li>React</li></ul></li><li><ul><li>Angular</li></ul></li></ul></li><li>Additional Skillsets Preferred<ul><li>Database knowledge</li><li>AWS Azure</li><li>GCP</li></ul></li></ul></li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Full-Time  - 2026 Software Engineer I, Technology - New York, NY

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every dayGREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive costStrategic Priorities:<ul><li>Portfolio: Best buildings in the best places at the most competitive costs</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk</li></ul>The Executive Concierge will be the first point of contact for our Executive Level floors. This individual will represent the company with the utmost professionalism, delivering elevated guest experiences for our Executive Committee, Board of Directors, and some of the most influential leaders and stakeholders within our ecosystem, ensuring that every detail reflects the Amex culture. The ideal candidate will be polished and professional, possess exceptional communication skills, a poised demeanor, with a hospitality-driven mindset.<ul><li>Deliver a Seamless Executive &amp; Guest Experience</li></ul>The Executive Concierge serves as the primary host and point of contact for Executive Leaders, Board Members, and guests, setting the standard for professionalism and hospitality on the Executive Level floors. Every interaction is managed with discretion, polish, and a deep commitment to excellence, reinforcing both the organization’s values and its reputation at the highest levels. With an anticipatory, concierge-driven approach, the Executive Concierge curates a seamless and personalized guest journey, ensuring that from arrival to departure, each experience is effortless, memorable, and reflective of the prestige of our brand.<ul><li>Orchestrate Executive Floor Operations</li></ul>The Executive Concierge oversees the day-to-day readiness of executive-level spaces, including reception areas, conference rooms, and lounges, ensuring that each environment consistently reflects the organization’s standards of excellence. Working cross-functionally with Workplace Experience, Security, Facilities, and IT, this role orchestrates flawless service delivery and seamless operations across the Executive Level. By coordinating meeting and event logistics with precision and polish, the Executive Concierge creates a brand-aligned environment that is both functional and distinguished, while always elevating the experience.<ul><li>Act as a Workplace Experience Ambassador</li></ul>The Executive Concierge represents the company’s values and culture by delivering elevated service and thoughtful engagement with every interaction. This role actively captures and shares executive and guest feedback to drive continuous improvement in the workplace experience, ensuring that services evolve to meet the highest standards of excellence.<ul><li>Deliver a Seamless Executive &amp; Guest Experience</li></ul>Maintain a refined and welcoming environment across all executive-facing touchpoints, reinforcing the organization’s culture and brand through polished presentation and service.Serve as the primary host and point of contact ensuring every interaction reflects professionalism, discretion, and the highest standards of hospitality.Anticipate and respond to executive and guest needs by delivering a concierge-caliber service journey that is seamless, personalized, and aligned with the company’s reputation for excellence<ul><li>Orchestrate Executive Floor Operations</li></ul>Oversee the day-to-day readiness of executive-level spaces, including reception areas, conference rooms, and lounges, ensuring they consistently reflect organizational standards of excellence.Partner with Workplace Experience, Security, Facilities, and IT teams to deliver seamless, cross-functional support that sustains flawless operations on the Executive Level.Coordinate with EA, DA and VPAs to execute event logistics with precision and polish, ensuring spaces, services, and experiences remain consistently professional, and brand aligned.<ul><li>Act as a Workplace Experience Ambassador&nbsp;</li></ul>Create a welcoming environment on the Executive Floors by fostering positive interactions that reflect the Amex’s culture and Blue Box Values.Capture and share executive and guest feedback to drive continuous improvement in workplace experience services, ensuring evolving needs are consistently met with excellenceRequired Qualifications:<ul><li>High school diploma or equivalent required.</li><li>Bachelor’s degree in hospitality, Business Administration, Communications, or a related field strongly preferred.</li><li>Minimum of 5+ years’ experience as an executive-level receptionist, concierge, or in a high-touch hospitality role.</li><li>Experience in a corporate or luxury hotel environment is strongly preferred.</li><li>Experience in working within strict security protocols is strongly preferred.</li><li>Exceptional interpersonal and communication skills (verbal and written), with a polished and professional presence.</li><li>Corporate real estate operations and/or security protocols preferred but not required.</li><li>Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Executive Concierge

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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