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Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>10150 Ulmerton Rd Largo FL 33771

Whataburger

Restaurant Manager - Unit 1667 Largo, FL

Welcome to Whataburger Careers!This position performs preventive maintenance on equipment to ensure safe, efficient, and reliable operation of commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components in assigned Whataburger restaurants. Applies judgement, knowledge, and skill when performing preventive maintenance on equipment. Ensures timely and accurate completion of work orders. Works with and adapts to new or changing technology to effectively manage work orders. Maintains proper part inventory on company truck to ensure ability to make effective and efficient repairs. Maintains a clean and orderly work area to include company truck cleanliness and maintenance.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities:<ul><li>Performs preventive maintenance on all Whataburger equipment including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment, and refrigerators which may involve making minor electrical and plumbing repairs.</li><li>Provides support to the operation of Whataburger restaurants and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Informs appropriate management of potential electrical/mechanical problems with equipment and inherent dangers involved.</li><li>Performs and documents quality equipment maintenance that meets the work order priority and customer Service Level Agreement (SLA).</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Communicates continuously and effectively with restaurant and maintenance leaders.</li><li>Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.</li><li>Partners with the Lead Technician and Regional Facilities Manager to ensure all service work orders are successfully executed.</li><li>Reduces costs associated with equipment maintenance by proactively planning and organizing assigned work orders.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li><li>Trade or Vocational school certificate in Air Conditioning and Refrigeration preferred</li></ul>Experience:<ul><li>6+ months experience in a HVAC or Commercial Kitchen maintenance environment preferred</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Basic refrigeration &amp; HVAC knowledge / skills</li><li>Basic commercial kitchen equipment knowledge / skills</li><li>Basic plumbing and electrical knowledge / skills</li><li>Ability to troubleshoot and correct basic equipment service issues</li><li>Demonstrated ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Demonstrated ability to work independently and within a team environment</li></ul>6106 Cameron Rd Austin TX 78723-1846

Preventative Maintenance Technician - Austin/Buda/Round Rock, TX

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>1235 W Saint Marys Rd Tucson AZ 85745-3115

Restaurant Maintenance Technician - Tucson, AZ

Welcome to Whataburger Careers!The Digital Delivery Operations Manager plays a critical role in advancing Whataburger’s digital and omnichannel growth. This individual is responsible for leading and optimizing digital ordering operations across Whataburger’s mobile app, web ordering, and third-party delivery platforms. They serve as the product owner for Online Ordering (OLO) and are the primary liaison with external delivery partners including DoorDash, Uber Eats, Favor, Grubhub, 7NOW, and ezCater.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Manages the configuration and consistency of digital menus across all platforms—including mobile app, website, and third-party delivery services—for both new and existing locations.</li><li>Collaborates with cross-functional teams to implement menu updates and ensure alignment with operational capabilities and marketing initiatives.</li><li>Monitors and resolves any menu discrepancies or issues impacting digital channels.</li><li>Provides department leadership toward creating, maintaining, and marketing the enterprise vision and direction.</li><li>Consults on the implementation of business solutions based on the enterprise’s development.</li><li>Leads the onboarding process for new restaurant locations into all digital systems, ensuring data accuracy (e.g., address, hours, geo-coordinates).</li><li>Evaluates emerging technologies and vendors to assess their strategic value, providing recommendations on adoption or investment opportunities.</li><li>Develops and maintains the digital product roadmap for menu and location management systems, with a focus on enhancing user experience and operational efficiency.</li><li>Develops project estimates and timelines for digital ordering requirements and enhancements..</li><li>Leverages customer feedback and data analytics to inform and optimize the Digital Ordering Roadmap.</li><li>Utilizes database queries to analyze performance indicators, evaluate experiments to make data driven decisions.</li><li>Understands third-party delivery marketing strategies and uses performance metrics to evaluate and optimize campaign effectiveness.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree in Business Administration, Marketing or &nbsp;Information Technology or any equivalent combination of education and experience</li></ul>Experience:<ul><li>Digital Ordering Platform experience developing and managing high-tech products and/or services</li><li>Experience with delivery operations</li><li>3+ years’ experience in Digital Ordering Management and 3rd Party Delivery</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Ability to grasp and understand system architecture and product capabilities to be able to be a product expert to both the business and technical teams</li><li>Ability to work with information and technology-focused teams, including internal and external stakeholders, to achieve common goals</li><li>Strong business planning, forecasting, problem solving, and analytical skills</li><li>Ability to communicate, influence and negotiate decisions while motivating staff</li><li>Ability to create and implement given strategic direction</li><li>Ability to work in a team environment</li><li>Ability to take customer research and data and translate that into requirements</li><li>Ability to understand the customer’s problems to ensure that solutions are solving for the root needs of the customer</li><li>Proficiency in MS Office Word, Outlook, Excel, and PowerPoint, required</li><li>Intermediate proficiency in SQL, Azure, Google Tag Manager, Google Analytics, Firebase, preferred</li><li>Knowledge of application development</li><li>Knowledge of database architecture</li><li>Understanding of the software development lifecycle</li><li>Understanding of the interactive marketplace including its culture and consumers</li><li>Proficiency in Workday (as applicable)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Manager, Digital Ordering

Welcome to Whataburger Careers!Whataburger’s Team Leaders are the supervisors who beef up operations with excellent customer service and knowledge of the restaurant industry. They ketchup our teams with training and flip at the chance to support their management team. (The puns may not cut the mustard, but we can’t help ourselves!) Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that can lead you to six figures, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A Clear Path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits</li><li>Short-term and Long-term Disability Benefits</li><li>Retirement Celebration Program</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 18 years old</li><li>1+ years of restaurant, retail or hospitality leadership experience</li><li>High school diploma/GED or equivalent work experience, or is attending school</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Associations which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply10150 Ulmerton Rd Largo FL 33771

Restaurant Team Leader - Unit 1667 Largo, FL

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>4241 S 1St St Abilene TX 79605-1528

Restaurant Maintenance Technician - Abeline, TX

Welcome to Whataburger Careers• Team Member Hiring Event •Tuesday, August 19th from 9am-4pm •Whataburger on 3141 S Mckenzie St, Foley AL 36535-3701 Ready to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 3141 S Mckenzie St Foley AL 36535-3701

Team Member Hiring Event

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 815 E Burgess Rd Pensacola FL 32504-7001

Restaurant  Service Ambassador - Unit 168

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently offering a sign-on bonus for Collectors hired on or before September 30, 2025! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes.Bilingual in Spanish and English?&nbsp;Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp;The Collectorwill have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment</li></ul>As a Collector II, you will be responsible for contacting members that have become delinquent on their loan(s) by collecting on past due payments or implementing a payment plan designed around member's needs.Essential Functions and Responsibilities:<ul><li>Independently collect on past due loans by contacting customers via phone and email.</li><li>Negotiate suitable payment plans.</li><li>Maintain a high volume of inbound and outbound phone calls.</li><li>Identify and recommend loans for charge off.</li><li>Manage account restrictions and review delinquency status for possible loan assistance.</li><li>Initiate repossession proceedings when applicable and generate written communication with high proficiency and accuracy.</li><li>Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.&nbsp;</li><li>Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Strive to meet or exceed department standards and maintain good attendance, promptness, accuracy, and time management.&nbsp;</li><li>Provide Peer to Peer Training/Shadowing</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). </li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of one year collections experience and one year of call center experience&nbsp;</li><li>Detailed comprehension of bankruptcy and the repossession process&nbsp;</li><li>Detailed knowledge of various loan products (Auto/Mortgage/Unsecured)</li><li>General knowledge of collection laws&nbsp;</li><li>Demonstrated knowledge of collection policies and guidelines&nbsp;</li><li>Ability to maintain and exceed collector performance metric goals</li><li>Strong attention to detail&nbsp;</li><li>Excellent time management; ability to prioritize and manage multiple responsibilities</li><li>Excellent written and verbal communication</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Call Center Representative: Collector II

<h4>Company Description</h4>This role is part of the People &amp; Culture team within Optura, our shared services function that supports both Enthuse and Inspira, along with HQ and key cross-functional teams including Finance, Marketing &amp; Communications, Creative, and Logistics.Enthuse is an education-led marketing agency that builds learning experiences to accelerate business growth and long-term client relationships. Inspira is a brand relationship agency that creates integrated campaigns focused on deepening connections between brands and consumers.While each agency brings its own expertise and focus, we are united by shared values: a deep belief in the power of people, a commitment to innovation and operational excellence, and a drive to create lasting impact for our employees, our clients, and the communities we serve. The Optura team plays a critical role in advancing this mission by delivering smart, scalable, and human-centered solutions that help our business, and our people succeed.<h4>Job Description</h4>This is hybrid position and will be a mix of in office and remote, in accordance with company policy. Office locations include Norwalk, CT and Hudson Yards, NYC.The Senior People Business Partner is a strategic and hands-on leader who partners with both Enthuse and Inspira, working with senior leadership across departments and programs to align people strategies with business goals. This role is responsible for driving strategic people initiatives, championing culture, and optimizing organizational effectiveness through proactive people solutions. You will serve as a trusted advisor on talent development, performance management, employee relations, and change enablement.This role requires strong business acumen, deep people expertise, and a collaborative, empathetic mindset. You’ll be a key player in shaping our people strategy while navigating the evolving needs of a dynamic, creative workforce. This role reports to the Senior Director, People &amp; Culture.Job responsibilities will include but are not limited to:People Strategy &amp; Leadership Partnership<ul><li>Consult with business leaders to translate business strategies and objectives into a People roadmap.</li><li>Serves to coach, advise, partner, and provide people leadership and guidance to business areas to both influence and deliver on people objectives aligned to business priorities.</li><li>Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.</li></ul>Employee Relations &amp; Engagement<ul><li>Manage complex employee relations matters with discretion, consistency, and empathy, across geographically dispersed team.</li><li>Champion culture-building and DEI initiatives that reflect our values and enhance the employee experience.</li><li>Run quarterly people business reviews with department leaders, surfacing key insights and action plans.</li></ul>Organizational Effectiveness &amp; Change Management<ul><li>Guide teams through periods of growth, change, and restructuring with a focus on communication and continuity.</li><li>Partner with Team Leaders and Finance on workforce planning, compensation strategy, and people analytics.</li><li>Identify opportunities to improve processes, policies, and team capabilities in support of business outcomes.</li></ul>HR Programs &amp; Compliance<ul><li>Ensure compliance with internal policies and applicable employment laws across jurisdictions.</li><li>Collaborate on the execution of compensation reviews, headcount forecasting, and learning &amp; development initiatives.</li><li>Leverage data and reporting to drive continuous improvement and inform decision-making.</li></ul><h4>Qualifications</h4><ul><li>7–10+ years of progressive HR/People experience, including senior-level business partnering.</li><li>Multi-state experience, required.</li><li>Demonstrated experience supporting employees and leaders across multiple U.S. states, with strong understanding of varying state-specific employment laws and compliance requirements.</li><li>Travel, up to 10%.</li><li>Experience in a creative, agency, or high-growth environment is strongly preferred.</li><li>Deep knowledge of HR/People best practices, organizational development, and employment law. Demonstrated ability to influence, coach, and build trust with stakeholders at all levels.</li><li>High emotional intelligence, integrity, and sound judgment in sensitive situations.</li><li>Proficiency in HR/People systems and data-driven approaches to talent strategy</li><li>Clear communicator who is warm, collaborative, and solutions-focused.</li><li>Bachelor's degree or equivalent experience; HR certification (SHRM-SCP, SPHR) preferred.</li><li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards.</li></ul><h4>Additional Information</h4>At Enthuse and Inspira, we believe stronger relationships drive stronger outcomes—not only in business, but in the communities we serve. Inspira proudly supports Alex’s Lemonade Stand Foundation. Enthuse champions women entrepreneurs through the Enthuse Foundation. Together, we are committed to making a positive impact in all we do.The base compensation range for this job classification is between $100,000.00-$130,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.This position offers incentive opportunities&nbsp;plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.Enthuse&nbsp;is committed to providing reasonable accommodations to qualified individuals with disabilities&nbsp;and for other reasons&nbsp;in the employment application and hiring process,&nbsp;in accordance with applicable law.&nbsp;&nbsp;To request an accommodation please contact&nbsp;<a href="mailto:recruitment@enthuse-marketing.com" target="_blank">recruitment@enthuse-marketing.com</a>.

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