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Brand: Rip City Management Category: Event Operations Department: Facility Security Job Type: Part-Time Event Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. &nbsp;As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City! &nbsp;As our Part-Time Event Security Agent, you will play a crucial role in maintaining the safety, security, and integrity of back-of-house (BOH) areas during events. We are seeking reliable, professional security personnel who are observant, courteous, and capable of professionally managing access control and de-escalating situations as they arise.DAY-TO-DAY:<ul><li>De-escalate situations and communicate with Security Management.</li><li>Verify credentials and enforce access control policies for staff, vendors, and clients.</li><li>Maintain a visible and approachable presence to deter unauthorized access and identify potential security concerns.</li><li>Complete incident reports and communicate with event supervisors.</li><li>Monitor the event level and back of house spaces for safety hazards.</li><li>Respond quickly to disturbances, accidents, and medical emergencies.</li><li>Evacuate tour personnel, staff, and guests in the case of fire alarms or threats following emergency protocols.</li><li>Log incidents and complete written reports when needed.</li><li>Communicate with Security Management Team and Security Leadership as needed.</li><li>Help resolve client and guest complaints calmly and professionally.</li><li>Monitor BOH spaces, backstage, and restricted areas.</li><li>Check equipment and facilities before and after events.</li><li>Communicate with team members to clarify or resolve any data discrepancies.</li><li>Respond promptly and appropriately to emergencies, following company protocols.</li><li>Uphold the highest standards of discretion and professionalism in sensitive environments.</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are available to work flexible hours, including evenings, weekends, and occasionally holidays, for events.</li><li>Possess or have the ability to obtain anEvent and Entertainment Private Security Certification.</li><li>Demonstrate safe work habits and proper body mechanics when lifting or moving heavy objects and are able to walk or stand for 75% of your shift.</li><li>Have prior experience in security, law enforcement, customer service, or a related field.</li><li>Demonstrate strong interpersonal and verbal communication skills.</li><li>Are calm under pressure and able to respond effectively in high-stress or emergency situations.</li><li>Have the physical ability to stand and walk for long periods, and to perform patrols throughout the venue.</li><li>Are proficient in documenting incidents clearly and accurately.</li><li>Work well both independently and within a team environment.</li><li>Are committed to professionalism, confidentiality, and integrity.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.&nbsp;&nbsp; We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;&nbsp; PERKS:&nbsp;We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include: -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pay Rate: $23.00 per hour -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Work-schedule -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness Perks Including Employee Assistance Program (EAP) -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Parking in Aegean + Discounted Mass Transit Passes (50% off)&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted tickets for select concerts and shows-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing Learning &amp; Development

Portland Trail Blazers

Event Security Agent - Part Time

Brand: Rip City Management Category: Event Operations Department: Facility Security Job Type: Part-Time Event Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. &nbsp;As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City! &nbsp;As our Part-Time Event Security Supervisor, you will play a key leadership role in ensuring the safety and professionalism of back-of-house (BOH) operations during events. We are seeking reliable, experienced security personnel with strong leadership, communication, and conflict resolution skills to leadbyexample and support our team.DAY-TO-DAY:<ul><li>Supervise and support a team of security agents in back-of-house areas, promoting awareness, professionalism, and teamwork.</li><li>Conduct pre- and post-event walkthroughs, team briefings, and incident debriefings.</li><li>Serve as a point of contact for clients, vendors, and departments to coordinate secure and efficient BOH operations.</li><li>Maintain high standards of safety, courtesy, and operational readiness among team members.</li><li>Positively influence and guide the team with integrity and inclusion.</li><li>Coordinate breaks and lunches to ensure appropriate staffing and compliance with labor expectations.</li><li>Oversee incident response and documentation, including ensuring reports and statements are completed accurately.</li><li>Respond promptly to disturbances, accidents, and emergencies with calm professionalism.</li><li>Monitor event spaces for safety hazards and unauthorized access.</li><li>Lead evacuation procedures as needed, following emergency protocols.</li><li>Address and resolve client or guest concerns with empathy and professionalism.</li><li>Communicate consistently with Security Management and Leadership on relevant updates and escalations.</li><li>Uphold the highest standards of discretion in sensitive environments.</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are available to work flexible hours, including evenings, weekends, and occasionally holidays, for events.</li><li>Possess or have the ability to obtain an Event and Entertainment Private Security Certification.</li><li>Have previous experience supervising event security teams or working in a security leadership role.</li><li>Demonstrate excellent communication, conflict resolution, and decision-making skills.</li><li>Lead with confidence, professionalism, and discretion.</li><li>Are dependable and able to stay calm and composed in high-pressure situations.</li><li>Have strong attention to detail and are organized in managing incident documentation.</li><li>Are committed to professionalism, confidentiality, and integrity.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.&nbsp;&nbsp; We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;&nbsp; PERKS:&nbsp;We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include: -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pay Rate: $25.00 per hour -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Work-schedule -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness Perks Including Employee Assistance Program (EAP) -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Parking in Aegean + Discounted Mass Transit Passes (50% off)&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted tickets for select concerts and shows-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing Learning &amp; Development

Event Security Supervisor - Part Time

Brand: Trail Blazers Category: Brand Marketing Department: Brand Strategy&amp;Marketing Job Type: Full-Time Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City!As our Marketing Automation Specialist, you will be responsible for executing email and lead generation campaigns across the Portland Trail Blazers and Rose Quarter brands. Reporting to the Demand Generation Manager, you will manage the technical and logistical setup of campaigns in Marketo and other platforms, ensure accurate segmentation and list hygiene, and support cross-functional teams with automation best practices.Our ideal candidate is a solutions-driven, detail-oriented marketing professional who thrives in a collaborative environment. We’re looking for someone with a strong understanding of marketing automation tools, like Marketo, to build, launch and refine campaigns that drive engagement and results. If you’re adaptable, organized and comfortable balancing multiple projects and timelines, we want to hear from you! Apply by August 3, 2025.&nbsp; DAY-TO-DAY:<ul><li>Execute email campaigns and automations using Marketo and other marketing tools. </li><li>Support with building, testing, and scheduling campaigns across Trail Blazers Inc., Rip City Management, and other departments.</li><li>Collaborate with the Demand Generation Manager to refine testing strategies and campaign optimizations.</li><li>Troubleshoot campaign issues, ensure email deliverability, and maintain platform and regulatory compliance.</li><li>Support with building nurture programs and customer journey automations.</li><li>Maintain clear documentation and reporting to support scalable campaign processes.</li><li>Partner with BI and CRM teams to align campaign targeting with key data inputs.</li><li>Support personalization, A/B testing, and dynamic content initiatives.</li><li>Contribute to a diverse and inclusive team environment through collaboration and communication</li><li>Occasionally expected to have fluctuations within their normal work schedules to meet business needs &nbsp;</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Have strong attention to detail and the ability to balance multiple projects with overlapping timelines</li><li>Understand of email deliverability best practices (SPF, DKIM, DMARC) and compliance regulations</li><li>Have demonstrated experience with marketing automation platforms – Marketo preferred (other platforms such as Keap, HubSpot, Pardot, Eloqua, ActiveCampaign, etc. also welcome)</li><li>Are skilled with data management and segmentation</li><li>Possess a growth mindset and adapt to new tools and technology</li><li>Have an analytical approach to designing and refining processes</li><li>Can pivot quickly and troubleshoot issues as they arise</li><li>Communicate and collaborate effectively with diverse teams and departments</li></ul>WE’D BE THRILLED IF YOU ALSO HAVE:<ul><li>Proficiency in HTML/CSS for email formatting and troubleshooting</li><li>Proficiency with SQL to extract, filter and segment large datasets</li><li>Proficiency in Excel for reporting and analysis</li><li>Marketo Certified Professional or Marketo Certified Expert certification</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis. The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus. We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:&nbsp;We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Target Salary: $70,000.00 annually</li><li>Competitive&nbsp;Healthcare Coverage</li><li>Retirement Plan</li><li>Paid&nbsp;Maternal &amp;&nbsp;Parental Leave</li><li>Flexible Time Off&nbsp;(3 weeks + 11 holidays)</li><li>Wellness Perks</li><li>Tuition Reimbursement</li><li>Free Parking + Discounted Mass Transit Passes</li><li>Discounted &amp; Complimentary Tickets</li><li>Ongoing Learning &amp; Development</li><li>Daily Free Lunch </li></ul>

Marketing Automation Specialist

Brand: Trail Blazers Category: Brand Marketing Department: Content Job Type: Full-Time Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City!As our Senior Manager, Content, you will shape and evolve how the Trail Blazers show up across social media. You will lead and mentor a team of content specialists and producers, develop and implement content strategy, and serve as a brand voice for the Trail Blazers. You will plan digital campaigns, capture live games and behind-the-scenes footage, and work closely with Creative Services to ensure content aligns across platforms.Our ideal candidate is an experienced and collaborative people leader who knows how to guide, support, and inspire a team of creatives. We’re looking for an innovative thinker and creative strategist with a deep passion for sports and storytelling. The Senior Manager, Content brings a strong understanding of social media platforms and trends and communicates clearly to drive alignment across creative teams and ensure content is sharp, engaging, and on-brand. If this sounds like you, apply by August 1, 2025.&nbsp; And don't forget to show us your highlight reel!&nbsp;We strongly encourage you to include&nbsp;a link to your portfolio, blog, social media, website, or any relevant creative projects&nbsp;that showcase your passion and talent.DAY-TO-DAY:<ul><li>Lead, mentor, and support a team of content specialists and producers, providing clarity, feedback and coaching to foster their growth </li><li>Develop and implement the Trail Blazers social media content plan across all platforms. Align social strategy with company and department goals, and broader marketing campaigns. </li><li>Maintain a consistent brand voice that adapts to the nature of each social platform. </li><li>Collaborate closely with video, photo, and design teams to ensure content is engaging, on-brand, and optimized for each platform.</li><li>Lead the organization’s social media strategy on all networks, including identifying and ideating for new content channels and features as they become available. </li><li>Keep informed of emerging trends in social media and innovations in online content delivery and monetization.</li><li>Oversee social media engagement strategy, ensuring brand tone is upheld, and fans feel heard and appreciated. Create opportunities for fans to create and participate in the team’s content.</li><li>Attend Trail Blazers games (home and road), practices, and events, to capture a behind-the-scenes look into the team through interviews, photos, videos, and other content. </li><li>Lead regular reporting efforts, tracking content performance, identifying insights, and translating them into data-informed recommendations.</li></ul> &nbsp;WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Have a bachelor’s degree or equivalent experience in Marketing, Digital, or related field.&nbsp;</li><li>Have at least one year of experience leading creative teams—providing clear guidance, meaningful feedback, and support through fast-paced, evolving priorities.</li><li>Have demonstrated work experience in content strategy, creation, or similar field, including hands-on experience as a content creator. </li><li>Have a strong passion for and understanding of digital and social media channels and trends</li><li>Have experience leading and inspiring a team of creators, editors and other contributors—fostering a collaborative, supportive environment</li><li>Have strong instincts for what makes content entertaining and shareable</li><li>Communicate effectively across teams</li><li>Are self-motivated, have a strong work ethic, and are ready to learn on the job</li><li>Can be nimble,balance a variety of projects, and stay calm in a live-event environment.</li><li>Are able to work in Adobe Creative Suite, WordPress</li><li>Can work flexible hours that will include nights, weekends, and select holidays based on event schedule</li></ul>WE’D BE THRILLED IF YOU ALSO:<ul><li>Have strong knowledge of and interest in sports and entertainment</li><li>Know how to engage diverse and emerging audiences—including Gen Z—through fresh, authentic content that broadens our digital reach.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis. The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus. We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:&nbsp;We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Target Salary: $95,000 annually</li><li>Competitive&nbsp;Healthcare Coverage</li><li>Retirement Plan</li><li>Paid&nbsp;Maternal &amp;&nbsp;Parental Leave</li><li>Flexible Time Off&nbsp;(3 weeks + 11 holidays)</li><li>Wellness Perks</li><li>Tuition Reimbursement</li><li>Free Parking + Discounted Mass Transit Passes</li><li>Discounted &amp; Complimentary Tickets</li><li>Ongoing Learning &amp; Development</li><li>Daily Free Lunch </li></ul>

Senior Manager, Content

Brand: Rip City Management Category: Event Operations Department: Facility Security Job Type: Part-Time Event Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. &nbsp;As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City! &nbsp;As our Part-Time Event Security Dispatcher, you will play a critical role in coordinating event operations by managing communications, tracking timelines, and ensuring accurate event data and documentation. We are seeking reliable, professional security personnel with strong multitasking abilities, exceptional communication skills, and a calm demeanor in high-pressure situations.DAY-TO-DAY:<ul><li>Monitor event timelines and adjust dispatching plans in real-time as needed.</li><li>Maintain accurate logs of dispatch activity, incidents, and communications.</li><li>Escalate critical issues to the appropriate supervisor or emergency services as necessary.</li><li>Serve as a point of contact for on-site staff to relay updates, issues, or emergencies.</li><li>Input, update, and maintain event data including vendor information, attendee registrations, and post-event reports.</li><li>Ensure accuracy and consistency across all event-related records and databases.</li><li>Organize digital files, documents, and spreadsheets related to upcoming or past events.</li><li>Cross-check and verify information to prevent duplication or errors.</li><li>Communicate with team members to clarify or resolve any data discrepancies.</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are available to work flexible hours, including evenings, weekends, and occasionally holidays, for events.</li><li>Possess or have the ability to obtain an Event and Entertainment Private Security Certification.&nbsp; </li><li>Have prior experience as a dispatcher, in event security, or in a high-volume communications role.</li><li>Demonstrate strong verbal communication and active listening skills.</li><li>Are calm, decisive, and composed under pressure.</li><li>Can operate two-way radio systems, security software, and logging tools proficiently.</li><li>Are highly organized and detail-oriented.</li><li>Work well both independently and collaboratively with others.</li><li>Are committed to professionalism, confidentiality, and integrity.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.&nbsp;&nbsp; We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;&nbsp; PERKS:&nbsp;We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include: -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pay Rate: $23.00 per hour -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Work-schedule -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness Perks Including Employee Assistance Program (EAP) -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Parking in Aegean + Discounted Mass Transit Passes (50% off)&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted tickets for select concerts and shows-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing Learning &amp; Development

Event Security Dispatcher - Part Time

JOB SUMMARY&nbsp;Acts as a liaison between the application needs of internal customers and the Technology team and actively prioritizes requests to ensure needs are met. Identifies and documents user/member requirements to ensure that business problems can be solved with available applications and, if not, actively pursues alternative applications and/or business process improvements. In addition to traditional business analysis responsibilities, this role will support the credit union’s growing emphasis on AI-driven decision-making and automation. The analyst will help identify opportunities where AI tools can enhance business processes, data analysis, and member experience.&nbsp;ESSENTIAL FUNCTIONS&nbsp;<ul><li>Implements projects across OnPoint, with particular focus on those related to Technology systems, such as core and digital banking.&nbsp;</li><li>Create business requirement documentation for internal customers related to core banking, data, RPA, and development teams, and externally supported products such as Digital Banking and serve as liaison between these stakeholders.&nbsp;&nbsp;</li><li>Provides feedback/suggestions on feasibility, changes and timelines in alignment with these teams and project managers.&nbsp;&nbsp;</li><li>Consults with internal business partners to identify process improvement and development opportunities.&nbsp;</li><li>Supports in the scope, design and oversight of the application development efforts involving internal as well as third-party development partners.&nbsp;</li><li>Aids in the development and execution of test plans, including risk analysis, test cases and coordination of testing activities, bug tracking and resolution.&nbsp;</li><li>Creates and maintains documentation related to Technology application functionality, defects and roadmap.&nbsp;</li><li>Works with internal customers and the Technology team to implement application changes, improvements, and revisions to ensure short and long-term business objectives are achieved.&nbsp;</li><li>Researches and recommends new uses or processes of existing /new technologies and applications.&nbsp;</li><li>Maintains effective communication with OnPoint management, staff and branches.&nbsp;</li><li>Builds and maintains positive relationships and trust with internal partners.&nbsp;</li><li>Collaborate with internal stakeholders to identify use cases for AI and machine learning that align with business goals.&nbsp;</li><li>Stay current on AI trends and best practices and educate business partners on the practical applications of AI within the credit union.&nbsp;</li><li>Ability to troubleshoot issues and provide experience expertise related to core and digital banking products. Performs other duties as assigned, including backup of other Technology team members as needed.&nbsp;</li></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES&nbsp;<ul><li>Excellent organizational, analytical, problem solving and skills.&nbsp;</li><li>Excellent communication skills.&nbsp;</li><li>Ability to prioritize work and handle multiple tasks, both long- and short-term, simultaneously in a fast paced, diverse and growth-oriented environment.&nbsp;</li><li>Ability to identify deficient processes/procedures and to develop and implement solutions.&nbsp;</li><li>Experience with core and digital banking products preferred.&nbsp;</li><li>Experience working with AI tools such as Microsoft Copilot, chatbots, or predictive analytics platforms is a plus.&nbsp;</li><li>Ability to translate business needs into AI-enhanced solutions in collaboration with technical teams.&nbsp;</li></ul> <ul><li>Ability&nbsp;to maintain a high level of confidentiality.&nbsp;</li><li>Ability to work under tight deadlines.&nbsp;</li><li>Demonstrated ability to effectively communicate with employees at all levels within the organization, as well as outside vendors/contacts.&nbsp;</li><li>Ability to quickly learn additional software applications, banking principles, and/or banking systems as needed to support business needs.&nbsp;</li></ul>MINIMUM QUALIFICATIONS&nbsp;<ul><li>2-3 years prior experience in technology, business analysis and/or process improvement required.&nbsp;</li><li>Prior experience in a financial institution preferred.&nbsp;</li><li>Understanding of the software development life cycle and Agile/Scrum methodologies preferred.&nbsp;</li><li>Prior experience with SQL (or similar) preferred.&nbsp;</li><li>Prior experience preferred in at least one of the following: data management, modeling and/or maintenance; digital change; or AI.&nbsp;</li><li>Ability to master updated or new software and platforms as required by evolving technology.&nbsp;</li></ul>Hybrid – three office days, two days remote per week.&nbsp;PHYSICAL REQUIREMENTS&nbsp;OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.&nbsp;&nbsp; At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyOrganizational Projects MgmtJobFunctionOrganizational Projects MgmtPayTypeSalary

OnPoint Community Credit Union

IT Business Analyst

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$39.11 - $48.12 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:THIS WORK MATTERS!Join us atMultnomah County Health Department, where we are seeking individuals who embody leadership, achievement, and action in a dynamic and ever-evolving environment. Our mission is at the heart of everything we do: to collaborate with communities, advance health equity, safeguard the most vulnerable, and foster health and wellness for all. Guided by our core values of Compassion and Care, Empowerment, Racial Equity, Creativity, and Integrity, we strive to create a workplace culture characterized by respect, trust, and understanding for the incredibly diverse populations we serve in our communities.The Behavioral Health Provider (BHP)- Position provides direct clinical services to pediatric patients (birth-18) patients. Services provided include brief assessment and evidenced based psychotherapy interventions for patients living with medical, mental health, and substance use disorders. This includes performing advance, comprehensive assessment and analysis of complex psycho-social factors and coordination for patients receiving medication supported recovery. The position also involves support care givers and other individuals supporting patients through care collaboration, skills training and providing resources and care coordination with community entities supporting the patient. As a member of the clinic&nbsp; medical team, the BHP provides a vital consultation role to team members. The BHP regularly advises providers and medical team members on the full-spectrum of behavioral health and substance use conditions/diagnoses and appropriate/available behavioral health and substance use treatment options. The position also requires mental health pediatric experience as well as being licensed or working towards hours for a LCSW,LPC and PsyD. The position is located in the Multnomah County Medical Clinics which is a covered Federally Qualified Health Center (FQHC) under the Bureau of Primary Health Care and the Centers for Medicare and Medicaid Services of the United States Department of Health and Human Services. The position creates a work culture of respect, trust and understanding for the highly diverse populations the Community Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. Multnomah County Community Health Center values include; Compassion and Care, Empowerment, Racial Equity, Connection, and Integrity for our staff and the communities we serve. This position will provide support at the North East Health Center, East County Health Center and Mid County Heath Center as well as provide as needed services to the North Portland, South East and Fern Hill Health Centers. &nbsp;As the Behavioral Health Provider, other duties will include:&nbsp;Integrated Behavioral Health Care<ul><li>Provide bio-psycho-social assessment and evidence-based behavioral health interventions directly to patients 0-18 years of age with medical conditions.&nbsp;</li><li>Applies knowledge and experience in the relationship between medical and behavioral aspects of health and disease while engaging in consultation with patients and team members.&nbsp;</li><li>Participates in group medical appointments (shared medical appointments and drop-in group medical appointments) as requested by team members. Provides for unscheduled consultative appointments in a timely manner for patients when referred by another provider of the primary care team.</li></ul> Mental Health and Health Compromising Behavior Care<ul><li>Provide behavioral health assessment, diagnosis, and brief evidence-based behavioral interventions usually lasting from 1-6 visits for patients with behavioral health concerns.&nbsp;</li><li>Provide continuity care to patients seen.&nbsp;</li><li>Care planning may include talking or meeting with family or support members, or school staff if patient in school.&nbsp;</li><li>Implementation of suicide risk assessment, pediatric cognitive assessment and developmental assessment as well as assessment related to attention deficient, social development, substance use disorder, behavioral issues and trauma.&nbsp;</li></ul> Consultation<ul><li>Provide expert clinical consultation and education to the Primary Care Provider teams.&nbsp;</li><li>Provide timely and succinct feedback to other primary care providers regarding consultation findings and recommendations.&nbsp;</li><li>Formulates diagnostic and treatment recommendations and presents findings to treatment teams.&nbsp;</li><li>Teach team members about behavioral health care topics and clinical issues, as needed and.&nbsp;</li><li>Provides timely and succinct feedback to other Primary Care Providers regarding peer support integration and recommendations related to whole person care.&nbsp;</li></ul> Case Management<ul><li>Provide case management services to patients receiving behavioral health services.&nbsp;</li></ul><ul><li>&nbsp;Directly support patients to establish care with community behavioral health partners for more long term support.</li><li>&nbsp;Program development of the behavior health model in ICS as well as providing guidance and support regarding how to most effectively the care team can support behavioral health&nbsp;</li></ul>Documentation and Quality Improvement<ul><li>Documents all work with and on behalf of patients in the electronic health record, including behavioral health visits, telephone encounters, and other work. Completes documentation within stated timelines.&nbsp;</li></ul><ul><li>Participates in quality improvement activities that support the Integrated Behavioral Health team, utilizes relevant IBH data in decision making and planning.       </li></ul>Family/Community Education<ul><li>Provides ongoing education to patients and patient family support verbally and/or on a face-to-face basis, through educational patient activities with the goal of integration and collaboration with patient personal support when appropriate.&nbsp;</li><li>Provides orientation services for newly enrolled patients.&nbsp;</li><li>Teaches Primary Care team members about behavioral health care topics and clinical issues related to peer support.&nbsp;</li><li>Read current journals and publications to keep current on consultation and care trends to include culturally based care, community interactions and connections, etc.</li></ul>Diversity and Inclusion:At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Required Minimum Qualifications/Transferable Skills*:Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education, training and experience will be evaluated.Education/Training:<ul><li>Training and experience for this journey level, professional classifications are a master's degree and one (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position.&nbsp;</li><li>Depending upon assignment, candidates may be required to pass a criminal background check, have a valid driver license, and/or additional training, licenses, or certificates.</li></ul>Experience/Certification:<ul><li>Preferred: Licensed Clinical Social Worker, Clinical Psychologist, or&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Licensed Professional Counselor and Therapist</li><li>Required: Clinical Social Work associate&nbsp;</li><li>Licensed: Professional Counselor - Intern</li><li>psychology doctoral intern&nbsp;</li></ul> Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING &amp; EVALUATION:REQUIRED:The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. Attach a Resume demonstrating you meeting minimum qualifications; AND2. Attach a Cover Letter addressing the following:&nbsp;<ul><li>Demonstrate your experience working with diverse vulnerable populations; and</li><li>How you meet the qualifications for this position; and&nbsp;</li><li>Why you are interested in the position</li></ul>Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --<ul><li>Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday.&nbsp; Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see:My Career Profile) and click on the “Career” section of your profile.&nbsp; Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through<a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:Type of Position: This position is eligible for overtime.Type: RepresentedFLSA: Non-Exempt Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Christopher BoganEmail:<a href="mailto:christopher.bogan@multco.us" target="_blank">christopher.bogan@multco.us</a>Phone:+1 (971) 4389901Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6295 - Clinical Services Specialist

Behavioral Health Provider - CSS - Limited Duration

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$59.19 - $72.85 HourlyDepartment:Department of County Assets (DCA)Job Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):August 06, 2025 The Opportunity:OverviewLooking for a role where your network skills do more than just connect computers - they connect a community?Join Multnomah County as aSenior Systems Administratorand play a vital, hands-on role in keeping our community connected. Your days will involve administering and implementing network configurations, and installing and maintaining physical network systems to keep pace with evolving customer demands and continuous growth, while keeping our services secure and reliable.In this role, you will:<ul><li>Architect and Design: Join a team of fellow senior administrators in designing, installing, and configuring the County’s network to support data, voice, video and other communications which will also include critical connections with other organizations. In partnership with your peers, you will evaluate short- and long-term customer requirements and recommend new network solutions to meet evolving business needs, as well as improve efficiency and reduce costs.</li></ul><ul><li>Manage and Troubleshoot: Proactively monitor network performance, troubleshoot complex outages, and work with vendors and internal teams to resolve issues swiftly.</li></ul><ul><li>Secure the Environment: Together with the IT Security Team, you'll help keep our data and systems secure by putting protective measures into practice. You’ll ensure our systems are patched and up to date, and help to shape our disaster recovery plans, ensuring our critical systems are current and safe.</li></ul><ul><li>Develop Documentation: Ensure our system processes and configurations are thoroughly documented. Create and maintain clear, detailed technical documentation for complex network configurations, system operations, and procedures.</li></ul>Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.To QualifyWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills:<ul><li>Equivalent to a bachelor's degree (in lieu of degree, equivalent years of experience will be considered).</li></ul>AND<ul><li>Three (3) years of increasingly responsible experience in wide area network design, management, and advanced diagnostics. (Equivalency to a total of 7 years of qualifying training and/or experience)</li><li>Ability to pass a criminal records check.</li><li>**Knowledge Skills and Abilities Listed below (KSAs) - You must have&nbsp;the KSA's listed.</li></ul>**Required Knowledge, Skills and Abilities (KSAs):<ul><li>Expert knowledge and skill of technical integration experience in heterogeneous enterprises.</li><li>Expert knowledge and skill of the principles of IP addressing, communication protocols, and domain name services.</li><li>Advanced knowledge and ability managing diverse networks using a variety of transports.</li><li>Advanced knowledge of network security and at least five (5) years of wide area network (WAN) experience that includes management of authentication systems, access control software, firewalls, and intrusion detection systems.</li><li>Advanced knowledge, skill, and ability of the design, configuration, and management of devices using Cisco IOS and Cisco NX-OS.</li><li>Advanced knowledge and ability with Quality of Service (QoS) concepts and implementation.</li><li>Advanced ability to create and maintain complex network diagrams and schematics.</li><li>Working knowledge and skill with Information Technology Infrastructure Library (ITIL) processes.</li><li>Working knowledge and skill of Systems Development Life Cycle (SDLC) processes and methodology.</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Public Sector experience</li><li>Familiarity with OSPF, BGP, MPLS, and DMVPN design and configuration</li></ul>*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATIONThe Application Packet: Your completed application must include the following items:<ul><li>A completed online application.</li><li>A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.</li><li>A cover letter that expands on your resume, describes why you are interested in this position, and addresses how you meet the minimum qualifications for this position.</li></ul>Internal Applicants:&nbsp; After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to the application deadline.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.</li><li>Assessment of candidates: Review of the applicant's training and experience by a subject matter expert, an exam, or a screening interview (phone, technical, etc.).&nbsp;</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li><li>Background check and reference checks: All finalists must pass a thorough criminal records check and reference check.</li></ul>Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on ourbenefits website.Additional Details&nbsp;Type of Position: This is an hourly on-site, AFSCME Local 88 union-represented position and is eligible for overtimeWork Location: This position requires working on-site. Your main location is the Multnomah Building.Location:501 SE Hawthorne Blvd., Portland, OR 97214Schedule: Include Monday - Friday 8:00am - 5:00pm. There is some flexibility with the start and end times.All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are unable to sponsor work visas, including H-1B, F-1 OPT, or STEM OPT.Inclement Weather and Disasters&nbsp;Serving the Public, Even During Disasters&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Allison ConklingEmail:<a href="mailto:allison.conkling@multco.us" target="_blank">allison.conkling@multco.us</a>Phone:+1 (503) 2604572Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6412 - Systems Administrator Senior

Senior Systems Administrator

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$91,778.29 - $137,666.25 AnnualDepartment:Department of County Human Services (DCHS)Job Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):August 08, 2025 The Opportunity:Overview:THIS WORK MATTERS!This position, under the Division Director’s guidance and in collaboration with the IDD management team, oversees and directs administrative, data-driven, quality, and innovative training initiatives across all IDDSD programs. It ensures adherence to established county, state, and federal guidelines while promoting a culture of values-based innovation, aiming to enhance the quality of life and community integration for individuals with intellectual and developmentaldisablitiees through effective case management and supported access to funded services. The role champions ongoing data analysis to optimize workload distribution, refine quality controls, and foster staff mastery and autonomy, ensuring service excellence that aligns with cultural sensitivity and values-based innovation. The Innovation and Operations Program Manager is also responsible for upholding established federal, state, and county rules, policies, and protocols in the administration and delivery of Developmental Disabilities programs. This role includes direct supervision of the Operations Team, the Monitoring and Case Management Response Team, and the Tip-Q unit.&nbsp;As the Operations, Service Delivery &amp; Innovation Manager, other duties will include:<ul><li>Plan, develop, and oversee the implementation of internal operations, practice, and policies for the Intellectual and Developmental Disabilities Division, including innovation, quality controls, data analysis, customer satisfaction, and the Intellectual and Developmental Disabilities monitoring and response team.</li><li>Organize planning and quality initiatives that ensure that the experiences of Intellectual and Developmental Disabilities, providers, and Intellectual and Developmental Disabilities families of color are racially just.</li><li>Monitor staff performance to make sure program goals, standards, and timelines are met. Use different tools, like talking to staff, reports, data, client feedback, case review, and other information from the public and other sources.</li><li>Evaluate program systems and procedures on an ongoing basis to explore opportunities to create efficiencies and to improve quality; advise and inform IDD Director and/or other Senior Management regarding quality assurance risk oversee and manage external program audits, prepare and implement corrective action plans, share audit findings with the Case Management Unit, Management Team and identify improvement strategies; ensure team implementation of IDD quality assurance plan and other quality initiatives and processes</li><li>Direct the work of key initiative activities through these supervisors, provide coaching, guidance, and support</li><li>Provide direct staff supervision and team support, using trauma-informed and culturally responsive practices&nbsp;</li><li>Decide and establish staff work schedules, assign duties, monitor and evaluate work performance of staff, including completing all probationary and annual performance reviews for assigned staff. Provide ongoing feedback and coaching, initiate progressive discipline as appropriate</li><li>Act as a resource, and provide direction, guidance, and leadership to staff that prioritizes racial equity and builds a culture of safety, belonging, and trust for employees&nbsp;</li><li>Support the development of Division's budget, carefully considering potential impacts on program goals, and strategic plans with a consistent and intentional focus on racial equity</li><li>Ensure that the budget planning process and final allocations within the budget reflect the feedback and center the needs individuals with intersecting identities for and Intellectual and/or Developmental Disabilities&nbsp;</li><li>Participate in annual budget development by writing Program Offers, recommend, and justify new areas for budgetary additions&nbsp;</li><li>Provide expert guidance to other departments, the general public, and/or outside agencies; represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach</li></ul>Diversity and Inclusion:At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:Education/Training:<ul><li>A Bachelor Degree from an accredited College or University in the field of study, Business Management, Social Work, physiology, Sociology. Instead of a Bachelor Degree equivalent work experience in leadership role, and training</li><li>Three (3) to Six (6) years of supervisory experience in a union-based environment is preferred, but not required.</li><li>Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values</li><li>Must pass a criminal background check</li></ul>Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING &amp; EVALUATION:REQUIRED:&nbsp;‌ Application Packet: You must submit all requested items below. Failure to do so will be deemed ‌an incomplete application.1. Attach a Resumedemonstrating you meeting minimum qualifications; AND2. Attach a Cover Letter addressing the following:&nbsp;<ul><li>Demonstrate your experience working with diverse, vulnerable populations; and</li><li>How you meet the qualifications for this position; and&nbsp;</li><li>What is your management style</li><li>Why you are interested in the position</li></ul>Note:The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. --<ul><li>Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday.&nbsp; Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see:My Career Profile) and click on the “Career” section of your profile.&nbsp; Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li></ul><ul><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through<a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul>The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.. The onsite work location for this position is Five Oak, 209 SW 4th Ave, Portland, OR 97209Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Nicole ColeEmail:<a href="mailto:nicole.cole@multco.us" target="_blank">nicole.cole@multco.us</a>Phone:+1 (503) 9887767 x87767Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9615 - Manager 1

Operations, Service Delivery & Innovation Manager

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$39.11 - $48.12 HourlyDepartment:Health DepartmentJob Type:On-CallExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:THIS WORK MATTERS!This recruitment is "Open Until Filled" to allow for a deeper candidate pool. Applicants will be reviewed weekly starting 08/07/2025.The Commitment Monitor Program is part of Multnomah County Community Mental Health Program Safety Net and serves adults that are managing severe persistent mental health disorders who are civilly committed in Multnomah County. The purpose of this position is to represent the Mental Health Authority in overseeing the course of care for a civilly committed individual while hospitalized, facilitate the least restrictive level of care for committee individuals as well as providing for the safety of the community. The services provided are defined in Oregon Statue 426 with further directions in Oregon Administrative Rule 309-033. This is an On-Call position assignment. Work hours are between 8:00 am - 5:00 pm Monday-Friday. Hours will vary but should be around 8-24 hours per week. This position is remote but does require in person visits to hospital psychiatric units. Many of the psychiatric units have a safety requirement that all staff and visitors must be able to walk without any assistive devices.As theMental Health Consultant - On-Call, other duties will include:Evaluation and Assessment<ul><li>Evaluate, review and approve for discharge from hospital, monitor progress of in-patient care, assess for meeting continued commitment criteria.&nbsp;</li><li>Ensure discharge criteria includes appropriate community mental health appointments, housing, and entitlements are in place.</li><li>Assess the need for extended hospital care through the Long Term Psychiatric Care referral process.&nbsp;</li><li>Assess for compatibility for referral to Trial Visit Monitoring as a transition safety net for individuals discharging from the hospital.</li></ul>Care and Case Planning<ul><li>Collaboration and consultation with community providers, hospitals, treatment teams and consumers' family/significant others.&nbsp;</li><li>Solicit treatment recommendations from providers, work with providers to facilitate timely discharge.</li></ul>Resource Planning<ul><li>Provide engagement, transition and community support services for clients.&nbsp;</li><li>Recommendation and facilitation of outpatient treatment services, including housing.&nbsp;</li><li>Connects clients to services and treatment that are available, best meet their needs and support recovery.</li></ul>Documentation<ul><li>Create a Discharge Plan in Shared Monitor Files within three business days of the commitment.&nbsp;&nbsp;</li><li>Accurately document client contacts, including the one face to face visit and then the follow up communications with the hospital and community providers for a minimum two contacts per week.&nbsp;</li><li>Maintain current commitment and treatment information in the electronic health record (EHR) system and close files in a timely manner.</li></ul>Court and Representation<ul><li>Represent the Civil Commitment Courts' interests relevant to committed clients.&nbsp;</li><li>File all documentation including legal documents to court and electronic health record system in accurate and timely manner.&nbsp;</li><li>Complete Involuntary Investigations including completing Hearing Reports for Protested Recertification of Civil Commitment.</li><li>Provide testimony at court appearances for Civil Commitment Hearings, Recertification of Civil Commitments, Revocation of Trial Visit Hearings, or other legal issues as required.&nbsp;</li><li>Process and approve termination and/or transfer of individuals on Civil Commitment status as appropriate.</li></ul>TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection process page.MINIMUM QUALIFICATIONS (REQUIRED):Education/Certification: Master's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field demonstrating the capacity for the required knowledge and skills to meet provider Qualified Mental Health Professional (QMHP-C) credentialing requirements as required by Oregon Administrative Rules (OARs) and the Mental Health &amp; Addiction Certification Board of Oregon (MHACBO) - more information can be found at MHACBO website. Current QMHP-C,&nbsp; and/or licensed Board of Oregon (LPC, LCSW, PHD, etc) See qualified degrees listed below:<ul><li>Master degree in psychology.</li><li>Master degree in social work.</li><li>Master degree in a behavioral science field.</li></ul>Other:&nbsp;<ul><li>This position requires a background investigation, which may include being fingerprinted.</li></ul>Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.&nbsp;<ul><li>Licensed Board of Oregon (LPC, LCSW, PhD,etc) (preferred).</li><li>Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI) and the systems they encounter in Residential Services, Adult Protective Services and Crisis Services.&nbsp;&nbsp;</li><li>Lead with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.</li><li>Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.&nbsp;&nbsp;</li><li>Respect and appreciation for ethnic and cultural diversity.</li><li>Ability to collaborate and build relationships to achieve positive work outcomes.</li><li>Ability to maintain a safe and healthful workplace.</li><li>High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING &amp; EVALUATION (REQUIRED):&nbsp;The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.1. Attach a Resumedemonstrating you meeting minimum qualifications; AND2. Attach aCover Letter addressing the following:&nbsp;<ul><li>Describe if you have any experience providing mental health services to diverse communities and experience working within systems of behavioral health regulatory oversight ; AND</li><li>How you meet the qualifications for this position; AND</li></ul>3. Attach a copy of your QMHP-C and/or Board of Oregon Licensure (if applicable)Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates/interviews</li><li>Background, reference, and education checks</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:Type of Position: This hourly union-represented position is eligible for overtimeType: RepresentedFLSA: Non-Exempt&nbsp;Applying for this posting will give you the opportunity to be placed on the eligible list for future opportunities for Mental Health Consultant positions as positions for these programs become available. The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, and limited duration assignments.Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Caitrin ThomaselliEmail:<a href="mailto:caitrin.thomaselli@multco.us" target="_blank">caitrin.thomaselli@multco.us</a>Phone:+1 (971) 4218257Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6365 - Mental Health Consultant

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