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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Vice President of American Express National Bank (AENB) Compliance Governance and Oversight is responsible for overseeing the Bank’s and its Affiliates’ compliance risk management activities.&nbsp; The Vice President is also responsible for Bank policy governance and serves as a voting member on several Bank Committees.&nbsp; This position will be critical to executing AENB Compliance priorities through key partnerships with second line Affiliate Business Compliance Officers and effective challenge of first line stakeholders.&nbsp;&nbsp;Reporting into the Deputy Chief Compliance Officer, we are seeking an experienced and strategic Vice President to lead a centralized AENB Compliance team to manage these governance and oversight activities.&nbsp; This position will require engagement with senior leaders who directly support AENB and AENB Affiliate businesses to provide oversight and credible challenge on potential risk mitigation efforts to support an effective control environment. The Vice President will review and approve new Bank products and monitor customer complaints, findings issued by the second and third lines of defense and well as Bank impacting issues and events.Key Responsibilities:<ul><li>Ensure a sound, effective AENB Compliance Program appropriate for the size and complexity of the Bank's business practices and objectives.</li><li>Provide strategic oversight of the Bank governance standards and monitoring of compliance risk management activities, including the implementation of the Bank’s Compliance Risk Management Framework, quality assurance, and risk appetite statements, new product approvals, intercompany arrangements and merger &amp; acquisition activity.</li><li>Proactively managing compliance risk by informing leaders of areas in the first and second line of the status of risk remediation, emerging risk, and approaches to improve necessary controls and practices as appropriate.</li><li>Oversee the development, review, and approval of Bank compliance-related policies and procedures, ensuring they meet regulatory expectations and are effectively communicated and implemented across the organization.</li><li>Support response and remediation strategy of Compliance-related audit reviews and regulatory examinations.</li><li>Communicate effectively and appropriately to all relevant stakeholders including senior management and other colleagues, customers, third-party and affiliate service providers, and regulatory supervisors, among others.</li><li>Present to Senior Management on areas of potential risk and key external regulatory updates.</li><li>Actively participate in committees to proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li><li>Forge and maintain strong strategic relationships across Global Financial Crimes Compliance, Operational Risk Management, Privacy, Internal Audit, Technologies, and the General Counsel’s Organization in support of an aligned and effective control and compliance framework. </li><li>Attract and retain talent while managing Compliance professionals through setting and communicating goals, measuring accomplishments, holding team members accountable, delegating responsibilities as appropriate, and providing developmental feedback and coaching.</li></ul>Minimum Qualifications:&nbsp;<ul><li>At least eight (8) years or more of progressive and demonstrated compliance experience in the financial services industry, as well as experience in legal entity governance.</li><li>Bachelor's Degree required</li><li>Deep regulatory knowledge of Bank Administration and Consumer Protection laws as well as Regulation O, Regulation W, and Community Reinvestment Act regulations and requirements.</li><li>Deep understanding of how operational and compliance risk is identified, assessed, measured, monitored, tested, and reported.</li><li>Knowledge of all regulatory bodies that influence Bank policies within the United States.&nbsp; Sound experience in managing activity in U.S. lending, compliance, banking, regulatory examination or audit required</li><li>Ability to effectively challenge business partners.</li><li>Proactive and strategic mindset with a focus on talent development.</li><li>Highly collaborative and able to build and leverage relationships with senior internal and external stakeholders.</li><li>Exceptional written and verbal communication skills; ability to interact with all levels of management and external regulators.</li><li>Ability to provide credible challenge and exercise good judgment in the development and pursuit of compliant solutions.</li><li>Ability to drive results across numerous stakeholders and influence effectively without direct authority.</li><li>Exhibits strong sense of urgency with demonstrated ability to effectively manage multiple and often conflicting priorities under tight timeframes.</li></ul>Preferred Qualifications:<ul><li>Certified Regulatory Compliance Manager (CRCM) Certification </li><li>Advance degree in a related field</li><li>Previous large Bank experience in Compliance, Legal or Audit function</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Vice President, American Express National Bank Compliance Governance and Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.This Director Assistant position reports directly to the Senior Vice President, Deputy Chief Compliance Officer and will provide thought leadership, support strategy development, and day-to-day management of key processes, including operational expense management, staffing, and administrative oversight of the Compliance Risk Management Program, Conduct Risk Management, Compliance Transformation Office, and American Express National Bank Compliance teams. The Director Assistant will work with the Global Compliance &amp; Ethics, and Global Risk &amp; Compliance Office to facilitate performance management including talent management, communications, and year- end calibration.Key responsibilities:<ul><li>Strategic and organizational management support on a broad range of priorities for the Deputy Chief Compliance Officer</li><li>Organize, facilitate, and set the agenda for staff meetings, and business unit reviews</li><li>Manage staffing headcount via monthly tracking and support hiring leaders throughout the onboarding process</li><li>Closely work with the GRC and GCE executive offices, and the Colleague Experience Group on strategic and organizational initiatives such as goal setting, development planning, mid-year check ins and year end performance management</li><li>Interact effectively with colleagues at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues</li><li>Liaise and build strong Partnerships with Business Leaders, Colleague team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team’s overall priorities</li><li>Develop communications and presentation materials for executive-level audiences and regulators</li></ul>Qualifications:<ul><li>Bachelor’s Required; Advance Degree Preferred</li><li>Sound understanding or relevant experience in regulatory field or compliance</li><li>Superior organizational skills and scrupulous attention to detail</li><li>Exceptional professional communication skills – clear, logical, structured, outcome oriented</li><li>Business maturity and demonstrated potential to influence at all levels</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li><li>Sound judgment, strong situational leadership, and strategic, enterprise-focused thinking</li><li>Impeccable integrity required for handling confidential information</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li><li>Intellectual curiosity and learning agility needed to explore and evaluate new ideas, business strategy, and evolving legal and regulatory compliance requirements</li><li>Extensive project management experience</li><li>Ability to work autonomously and on multiple projects simultaneously</li><li>Hybrid work arrangement based in Charlotte NC, or NYC and willingness to work at least 3 days on site</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director, Strategy & Business Planning - Compliance

American Express Company seeks Directors, Risk Management to devise credit risk strategy for commercial new accounts and existing customers. Develop key capabilities to enable new account strategies for existing commercial customers ensuring growth while managing losses.Drive commercial products underwriting strategies and risk management policies for existing customers by strengthening risk processes.Work with business partners to enhance value proposition, improve customer experiences, and strengthen regulatory and compliance alignment for the company.Collaborate with the decision science team to enhance economic logic that supports core risk management decisions.Position requires a Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Mathematics, Engineering, or a related field, followed by 5 years of progressively responsible experience with credit risk management and analytics. Experience must include: 3 years of experience with credit risk management for credit card and non-card products; 3 years of experience with developing credit risk policies and capabilities for exposure management, delinquency management, and limit management for card and non-card products; 3 years of experience with working in cross-functional and cross-border teams in commercial credit risk management; 3 years of experience with analyzing credit risk data from commercial credit bureaus and internal data sources, including financial statements, systems, and data management processes; 3 years of experience with exposure and limit management of credit card and non-card products; 3 years of experience with managing risk of high-balance commercial customers; 3 years of experience with analyzing commercial portfolios; 3 years of experience with translating complex analyses for technical and non-technical audiences; 3 years of experience with analysis of large datasets; and 3 years of experience with dBeaver, Hive, SQL, and Teradata. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $153,075.00 to&nbsp;$205,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Directors, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite. This person will lead a team of risk professionals who are responsible for providing credible challenge to US &amp; International consumer and small business customer management and collections risk strategies and processes within AMEX. The candidate should have experience in credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations and guidance. The incumbent will report to the VP, Credit Risk Oversight Customer Management.Key Responsibilities:<ul><li>Implement remediation for credit and enterprise gaps as identified in project Guardian </li><li>Own, create, maintain, and publish Credit risk policy and Standards for customer management and collections</li><li>Prepare decks for large strategy approvals requiring senior management and committee approvals </li><li>Lead independent reviews of the consumer &amp; small business risk processes and strategies</li><li>Create and maintain risk appetite statement, risk taxonomy, risk inventory and RAF metrics</li><li>Conduct Risk Assessment, and publish CRO commentary on a monthly basis</li><li>Maintain the criteria for Exceptions and Smart Monitoring KRIs and action appropriately. Produce, analyze and publish functional and exception monitoring MIS</li><li>Monitor concentrations in the consumer &amp; small business portfolios and recommend actions to mitigate risk</li><li>Identify key strategic and/or regulatory issues for resolution with senior management</li><li>Escalate emerging risks by tracking macroeconomic and markets trends</li></ul>Experience and Background:<ul><li>Leadership experience in risk management or a similar role;</li><li>Credit risk management experience with a minimum of 5 year experience in a leading financial services organization;</li><li>Strong business acumen with a risk-reward control perspective;</li><li>Experience in data-driven analytics, including analyzing structured and unstructured data;</li><li>Familiarity with applicable regulatory requirements;</li><li>Proven ability to successfully manage multiple priorities under pressure;</li><li>Advanced degree in quantitative or a related field</li></ul>Leadership Skills:<ul><li>Proven leader who can build, encourage, and mentor a team with a passion for risk management;</li><li>Strong collaboration and influential leadership skills with the ability to build positive relationships across teams and levels of seniority;</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;</li><li>Ability to communicate oversight findings to credit risk peers, business partners, and senior executives;</li><li>Strong verbal and written communication skills.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The US SME Sales Enablement Organization focuses on accelerating commercial business growth through training, tools and insights to provide a best-in-class customer experience and create a culture of doing it the right way. The Senior Manager, Sales Process Optimization and Controls will focus on development and oversight of internal control systems for critical business functions across the US Small and Medium Enterprises (US SME) Sales Enablement Team. They will play a meaningful role in identifying key processes, ensuring robust process documentation, identifying relevant and applicable risks, and establishing mitigating controls. The Sr. Manager will serve as an internal consultant for the Sales Enablement team, with a focus on ensuring control management is embedded in the day-to-day operations of our organization, and a liaison between the team and second- and third-line risk partners.The ideal candidate has a control and compliance background and a familiarity with risks associated with a sales and account development organization and supporting enablement functions. They will be a self-starter and possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment!Responsibilities include:&nbsp;<ul><li>Governance Framework Design: Establish and enhance conduct program management frameworks that promote strong governance, operational integrity, and accountability.</li><li>Risk Assessment: Conduct periodic risk assessments across the team, including cross-functional risks impacting business performance, conduct, and operations. </li><li>Policy &amp; Standards Development: Own and maintain Standard Operating Procedures for business-critical Sales Enablement processes.</li><li>Process Risk Management: Evaluate process-level risks and build preventative and detective controls that mitigate risk in critical business activities.</li><li>Control Automation &amp; Scaling: Partner with tech and business enablement teams to automate high-impact controls and develop real-time alerting and monitoring.</li><li>Control Monitoring &amp; Testing: Build programs to continuously test control design and effectiveness. Create dashboards and critical metrics/KRIs to develop meaningful insights for risk mitigation.</li></ul>Minimum Qualifications<ul><li>This is a hybrid role with the candidate expected to work from office 3 days a week </li><li>Undergraduate degree required</li><li>&nbsp; &nbsp; &nbsp;Experience in operational risk management, process governance, consulting, or related fields</li><li>Ability to analyze large sets of data, with strong Excel skills and expertise in spreadsheets, charts, and data visualizations.</li><li>Exceptional written and verbal communication skills and comfort presenting at all levels of the organization</li><li>Excellent project management skills with a record of successful results on complex, large-scale, cross-functional initiatives</li><li>Ability to build strong partnerships and work collaboratively with others to meet shared objectives</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree or equivalent experience in Finance, Business, Risk Mgmt., or related field; advanced degrees or certifications are advantageous</li><li>Previous experience in Consulting is a plus</li><li>Demonstrated history and ability to manage cross-functional workstreams, and partner with teams spread over geographies and with varying backgrounds</li><li>SQL is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager -  Sales Process Optimization and Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.About the Team:American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures. The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, the Enterprise Program Management Office (EPMO), and the AENB Customer Remediation Strategy.&nbsp; The Enterprise Program Management Office establishes the Enterprise Change Management and Project Risk and Controls strategy by setting up a foundational governance structure that ensures risks associated with Change Management including Projects are identified, assessed, and managed in compliance with the Enterprise Change Management and Project Governance Policy and reporting. Additionally, the EPMO supports the execution of select enterprise initiatives that cross multiple lines of business company wide.About the Role:The Enterprise Program Management Office (EPMO) is looking for a Cadence, Change &amp; Communication Manager to drive and manage program outreach and communications.How will you make an impact in this role?<ul><li>Own creation and dissemination of all Project Governance communications, including management of communications against a recurring schedule.</li><li>Collaborate with the EPMO team and project governance stakeholders to identify change challenges and potential solutions to accelerate change adoption. </li><li>Drive prioritization and execution of solutions to improve enterprise change adoption for the project governance framework. </li><li>Track weekly progress based on the team’s change management strategy and plan.</li><li>Collaborate meaningfully and strategically with cross-functional teams to ensure communications are received by the target audience.</li><li>Support stakeholder alignment by delivering clear and effective communications around EPMO expectations, action items, progress, etc. </li><li>Anticipate needs and exercise a proactive bias toward action.</li><li>Challenge the status quo and remove barriers creatively.</li></ul>Minimum Qualifications<ul><li>4+ years of experience in project management, communications, data analytics, regulatory governance, risk management, or related fields.</li><li>Experience leading change management initiatives across complex organizations. &nbsp;</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Strong communication skills with the ability to effectively influence, multitask and prioritize as business needs evolve with a high degree of comfort amongst senior leaders. &nbsp;Ability to communicate well verbally and in writing, both formally and informally.</li><li>Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority.</li><li>Experience delivering large, complex initiatives with multiple partners under high pressure and tight timeframes.</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience within the financial services industry.</li><li>Experience in at least one of the following:<ul><li>Translating risk strategies and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure relevant risks are managed within agreed thresholds</li><li>Creating, communicating and ensuring understanding and adherence to risk procedures and standards</li><li>Supporting the risk exam management processes</li></ul></li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - PMO, Cadence, Change, and Communications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.About the Team:American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, the Enterprise Program Management Office (EPMO), and the AENB Customer Remediation Strategy.&nbsp;The Enterprise Program Management Office establishes the Enterprise Change Management and Project Risk and Controls strategy by setting up a foundational governance structure that ensures risks associated with Change Management including Projects are identified, assessed, and managed in compliance with the Enterprise Change Management and Project Governance Policy and reporting. Additionally, the EPMO supports the execution of select enterprise initiatives that cross multiple lines of business company wide.About the Role:The Enterprise Program Management Office is looking for a Knowledge and Enablement Manager to design and maintain Project Governance knowledge repositories and training &amp; enablement content.How will you make an impact in this role?<ul><li>Own the preparation and execution of EPMO trainings across the enterprise.</li><li>Manage the EPMO Square Page, including regular updates to training artifacts and project governance playbooks.</li><li>Update internal EPMO content guides (e.g playbooks, process documentation, FAQs, etc.) based on process improvements and lessons learned.</li><li>Prepare materials and break down complex ideas into understandable and actionable messages.</li><li>Collaborate with the EPMO QA team to identify underlying project execution issues to help create focused training that addresses recurring themes from EPMO issued findings/gaps.&nbsp;</li><li>Anticipate needs and exercise a proactive bias toward action.</li><li>Challenge the status quo and remove barriers creatively.</li></ul>Minimum Qualifications<ul><li>4+ years of experience instructional design, presentation and facilitation, communication, interpersonal skills, analytical thinking, project management, adaptability, and technical proficiency with training technologies,</li><li>Strong communication skills with the ability to effectively influence, multitask and prioritize as business needs evolve with a high degree of comfort amongst senior leaders. &nbsp;Ability to communicate well verbally and in writing, both formally and informally.</li><li>Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority.</li><li>Experience delivering large, complex initiatives with multiple partners under high pressure and tight timeframes.</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience within the financial services industry.</li><li>Experience in at least one of the following: <ul><li>Translating risk strategies and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure relevant risks are managed within agreed thresholds</li><li>Creating, communicating and ensuring understanding and adherence to risk procedures and standards</li><li>Supporting the risk exam management processes</li></ul></li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - PMO, Knowledge & Enablement

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Colleague Experience Group (CEG) – our internal Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The CEG&nbsp;team is looking for an Executive Administrative Assistant (EA) to provide administrative support for up to three VPs. The EA is a critical member of the team who provides organizational support and ensures that the team's logistical needs are met and helps to promote a positive atmosphere and work culture.&nbsp;This role will be based at the Amex Tower in New York CityHow will you make an impact in this role?<ul><li>Be a scheduler: maintaining calendars using a high level of integrity, managing across senior leaders of American Express.&nbsp; Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.</li><li>Be a communicator: serve as the initial liaison for internal and external senior leaders.</li><li>Be a team member:&nbsp; actively participating in team meetings, managing organization charts and also maintaining departmental distribution lists.</li><li>Be an influencer: assisting peers with process-related questions and best practices.</li><li>Be an inventory manager: managing departmental assets, supplies &amp; services procurement and other administrative support tasks.</li></ul>Minimum Qualifications:<ul><li>Experience: Track record as an administrative assistant.</li><li>Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.</li><li>Executive communication: Demonstrated ability to interact with leaders and stakeholders in a way that represents the team well and handle confidential and sensitive information with discretion and integrity.</li><li>Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.</li><li>Proactivity: Ability to take the initiative to anticipate the needs of the management team.</li><li>Calm under pressure: Ability to stay in control of a complex workload and with a sense of urgency when needed.</li><li>Office Skills: Highly proficient Outlook, Excel, Word and PowerPoint.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Amex Solutions: Knowledge of Platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.</li></ul>Salary Range:&nbsp;$24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GMNS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Control Management will:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scope, triage (prioritize), and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and conduct root cause analysis to address repeated issue types·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform sample testing of issues to ensure resolution is complete and effective·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Opine on specific control enhancements related to issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a key leader for sharing insights, better practices, themes, etc. across the enterpriseRequired Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6+ Years experience&nbsp;in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience within financial services industry·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated history and ability to manage large teams, spread over geographies&nbsp;and with varying backgroundsPreferred Qualifications:·&nbsp; &nbsp; &nbsp; Bachelor's degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in at least one of the following:&nbsp;<ul><li><ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director, Control Management

American Express Travel Related Services Company, Inc. seeks Managers, Business Development to Analyze market trends and data to identify growth opportunities within the existing portfolio and with new lines of business. Develop and implement growth strategies for the business, identifying new spend opportunities and driving spend on card portfolios. Execute strategies for new business opportunities within an existing portfolio of accounts, prioritizing efforts across the portfolio. Monitor portfolio of early-tenure customers, high-potential customers, and/or high-spending customers, marketing to and engaging customers by linking their business priorities to American Express’s value proposition. Drive purchase decisions, and monitor and ensure spend is captured. Partner with internal business partners, including sales support resources, to optimize the client and customer experience, driving growth on new and existing portfolios.Position requires a Master’s degree in Business Administration, Finance, Marketing, Economics, Engineering, Statistics, Management of Technology, or a related field, and 1 year of experience with data mining and data analysis. Experience must include 1 year of experience with: performing financial data analysis to gain organizational insights and identify cost reductions; working with partners and cross-functional and geographically diverse teams; performing linear regression modeling and time series analysis using statistical techniques and tools; using MS Excel to structure data and generate models and reports; and performing data analysis and forecasting using SQL and Tableau. Telecommuting is available from anywhere in the U.S.Job Location: New York, NY Salary Range: $80,000.00 to $155,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

446 Full Time Jobs in Yonkers, NY, USA