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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Dining Implementation team is seeking an Implementation Associate to play a vital role in the successful onboarding of partners. This role supports the Implementation team by managing the creation of new venue builds, assisting with data imports, and overseeing the technical and operational aspects of onboarding. The Implementation Associate will also provide operational and analytical support to internal teams. The ideal candidate is detail-oriented, a strong communicator, and skilled in problem-solving and managing multiple priorities in a fast-paced environment.&nbsp;Key Responsibilities&nbsp;&nbsp;&nbsp;<ul><li>Support Onboarding: Assist Implementation Specialists and Managers with the end-to-end onboarding process for new partners, ensuring timely and accurate setup of venues, partner surveys, and training resources across systems.&nbsp;</li></ul><ul><li>Venue Configuration: Manage the creation and configuration of new venue builds, ensuring all data, settings, and integrations are accurate and aligned with partner requirements.&nbsp;</li></ul><ul><li>Cross-Functional Collaboration: Partner closely with internal teams (Sales, Partner Success, Product Operations, Support, and Benefit Operations) to ensure smooth and transparent communication throughout onboarding.&nbsp;</li></ul><ul><li>Data Imports &amp; Centralization: Support the centralization of import processes by collaborating with the Imports team to validate partner data, troubleshoot import errors, and ensure clean data migration.&nbsp;</li></ul><ul><li>Process Improvement: Identify and implement improvements to streamline import workflows, reduce onboarding time, and minimize errors.&nbsp;</li></ul><ul><li>Operational Efficiency: Identify opportunities to enhance workflows and optimize the overall partner onboarding experience.&nbsp;</li></ul><ul><li>Training &amp; Enablement: Own the creation and maintenance of training videos and partner resources, including scripting, recording, and updating materials as needed.&nbsp;</li></ul><ul><li>Operational Support: Provide assistance with miscellaneous operational tasks (e.g., data transfers, RASC submissions, or reporting) as needed.&nbsp;</li></ul><ul><li>Churn Tracking: Support the partner churn process to ensure accurate tracking and operational efficiency.&nbsp;</li></ul>Who We’re Looking For&nbsp;&nbsp;<ul><li>Bachelor’s Degree required&nbsp;</li></ul><ul><li>1–3 years of experience in implementation, operations, or a related field (hospitality or SaaS experience preferred)&nbsp;</li></ul><ul><li>Strong attention to detail with the ability to manage multiple priorities and meet deadlines in a fast-paced environment&nbsp;</li></ul><ul><li>Excellent communication, organization, and problem-solving skills&nbsp;</li></ul><ul><li>Demonstrated project management experience (e.g., leading meetings, tracking progress, providing status updates, managing risks/issues)&nbsp;</li></ul><ul><li>Comfortable working cross-functionally and adapting to evolving processes and systems&nbsp;</li></ul><ul><li>Experience analyzing data and responding to ad hoc partner or internal requests&nbsp;</li></ul><ul><li>Familiarity with hospitality industry terminology and operations&nbsp;</li></ul><ul><li>Proficiency in Google Workspace and Excel; experience with Salesforce preferred&nbsp;</li></ul><ul><li>Strong work ethic, professionalism, and interpersonal skills with a collaborative approach&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Implementation Analyst, Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Execute the American Express Talent Acquisition (TA) recruitment strategy to ensure inclusivity and delivery of qualified talent.</li><li>Master operational excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan.</li><li>Work with Hiring Leaders to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates.</li><li>Lead and own screening, assessment, interview, and offer process activities.</li><li>Update and post jobs, manage requisitions, and disposition candidates.</li><li>Conduct first round interviews, intake meetings, and interview debriefs.</li><li>Structure and negotiate offers and partner with the compensation team as necessary to determine appropriate packages.</li><li>Partner with other departments throughout the recruitment process including, recruitment operations, legal, compensation, etc.</li><li>Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.</li><li>Participate in recruitment events and handle colleague referrals.</li></ul>Minimum Qualifications:<ul><li>2+ years of end-to-end recruitment experience.</li><li>Proficiency in using applicant tracking systems and sourcing tools such as LinkedIn and Indeed.</li><li>Excellent interpersonal and communication skills</li><li>Ability to partner with ancillary groups supporting talent acquisition processes.</li><li>Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree (or equivalent)</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Talent Acquisition Partner

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;About the Role:We are seeking an ambitious, organized, and results-driven Growth Marketing Analyst to support marketing programs that drive restaurant and hospitality venue acquisition across Resy and Tock. Reporting to the Senior Manager, Growth Marketing, this role will play a key part in executing and optimizing inbound marketing efforts that generate and convert leads within the American Express Global Dining Network.This person will work closely with Global Dining Sales, Product Marketing, and the extended marketing teams to support campaign execution, monitor performance, and identify opportunities to improve conversion and efficiency. The ideal candidate is a hungry self-starter comfortable testing and learning in white space, passionate about business-to-business marketing strategy, and data-driven with a strong attention to detail and analysis.Key Responsibilities:<ul><li>Support the execution of venue acquisition marketing campaigns, ensuring timely delivery across channels like referral, media, content, and partnerships.</li><li>Track and monitor full inbound funnel performance, surfacing key trends and learnings with the Growth Marketing team.</li><li>Partner with the Senior Manager, Growth Marketing to test new campaign tactics, creative approaches, and audience strategies to drive measurable growth.</li><li>Collaborate with the Media and Ops &amp; Insights teams to ensure tracking accuracy and campaign performance reporting.</li><li>Collaborate with the Growth Marketing and Creative teams to create internal and external Sales enablement materials that effectively communicate Resy value.</li><li>Assist in building marketing briefs, campaign recaps, and test summaries, ensuring insights are documented and shared across teams.</li><li>Support content and creative development for inbound channels, including email, landing pages, and referral assets.</li><li>Maintain organization across campaign calendars, budgets, and reporting documents.</li></ul>Qualifications:<ul><li>2–4 years of experience in growth, performance, or digital marketing, ideally within a SaaS, B2B, or marketplace business.</li><li>Hands-on experience supporting campaigns across paid, owned, or earned marketing channels.</li><li>Strong organizational and project management skills; comfortable managing multiple priorities and stakeholders.</li><li>Basic familiarity with marketing tools such as HubSpot, Salesforce, or equivalent CRM and tracking platforms.</li><li>Proactive, detail-oriented, and eager to learn new tools, tactics, and testing methods.</li><li>Collaborative mindset with strong communication skills; enjoys working cross-functionally.</li><li>Curiosity about the restaurant and hospitality industry, and how marketing can help venues grow through technology.</li></ul>You’ll Thrive in This Role If You:<ul><li>Are excited to learn the ins and outs of growth marketing and performance optimization.</li><li>Enjoy working in a fast-paced environment where testing, learning, and iteration are key to success.</li><li>Love collaborating with creative, media, and product teams to drive measurable results.</li><li>Are proactive, detail-oriented, and motivated by continuous improvement.</li><li>Want to help shape how restaurants and hospitality venues discover and connect through the American Express Global Dining Network.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Growth Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel &amp; Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.About the role&nbsp;American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.Key Responsibilities:<ul><li>Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.</li><li>Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.</li><li>Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.</li><li>Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).</li><li>Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.</li><li>Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.</li><li>Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.</li><li>Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.</li><li>Assist with delivery of compliance-related training to business staff.</li><li>Contribute to reporting of compliance metrics and trends to business leadership.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business, finance, law, or a related discipline.</li><li>4+ years of experience in compliance, risk management, or control-related roles in financial services.</li><li>Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).</li><li>Experience supporting compliance or operational risk within a business or first line function.</li></ul>Preferred Qualifications:<ul><li>Compliance or risk certification (e.g., CRCM, CAMS, CCEP).</li><li>Familiarity with issue management, risk assessments, and control testing processes.</li><li>Experience working in a matrixed environment or with cross-functional teams.</li></ul>Skills &amp; Competencies:<ul><li>Strong attention to detail and critical thinking skills</li><li>Ability to analyze regulatory requirements and apply them in a business context</li><li>Effective communication and relationship-building skills</li><li>Proactive, self-motivated, and comfortable managing multiple priorities</li><li>Sound judgment and problem-solving capabilities</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – US Consumer Services Compliance, Internal Fraud Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (CEG, formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience. The&nbsp;Colleague Product Management (CPM)&nbsp;team within CS leads the strategy, development, and delivery of digital products that power the colleague experience across the enterprise.How will you make an impact in this role?This role is designed to ensure our strategic CEG platforms — including Oracle HCM Fusion and other third-party solutions — run reliably, scale securely, and deliver value at pace. You will work with SREs, Technology Operations, and Engineering leaders bringing a product mindset to how our enterprise platforms run in a transparent, predictable, and effective manner.<ul><li>Benchmark and uplift platform operations and assurance practices against industry-leading standards, with a focus on scalability, resiliency, and risk control.</li><li>Lead release and platform change management as a product discipline, ensuring seamless rollout of new features to a global workforce while balancing innovation, compliance, and risk.</li><li>Collaborate with third-party platforms and Technology partners to ensure Cloud Infrastructure roadmaps reflect product priorities and colleague experience requirements, providing strategic input on scale, resiliency, and security while Technology leads execution.</li><li>Champion platform reliability by driving incident reduction initiatives, leveraging data and cross-team collaboration to improve stability and colleague experience.</li><li>Collaborate closely with SREs, Technology Operations leaders, and Engineering platform owners to co-create scalable, sustainable practices.</li><li>Work across peers in Digital Product Ops who focus on team enablement and operating models, ensuring alignment between platform assurance and product team practices.</li><li>Embed product management principles into platform operations, ensuring that platform reliability and assurance are connected directly to business and colleague outcomes.</li><li>Manage budgeting, resource planning, and adoption metrics to measure and communicate impact on enterprise objectives.</li></ul>Minimum Qualifications<ul><li>10+ years of experience in product/platform operations, platform assurance, or SaaS product management within a complex, matrixed, and regulated organization.</li><li>Proven expertise in Oracle HCM Fusion or comparable global SaaS platforms at global scale.</li><li>Familiarity with GSIB-level risk and control frameworks or equivalent regulated-industry requirements.</li><li>Proven ability to lead release/change management and incident reduction initiatives at scale.</li><li>Demonstrated success collaborating with SRE and Technology platform teams, embedding product thinking into platform operations.</li><li>Experience leveraging analytics and data-driven insights to measure impact and inform continuous improvement.</li><li>Highly detail-oriented with a strong focus on reliability, accuracy, and measurable outcomes.</li><li>Creative problem-solver with the ability to balance innovation and compliance in a dynamic environment.</li><li>Exceptional communicator who can influence at all levels, especially when translating technical complexity into business outcome</li><li>Leads with positivity, resilience, and adaptability, fostering a team culture grounded in care, empathy, and support</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Digital Product Ops (Colleague Platforms)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As the Senior Manager of Global Prospect and Brand Insights within the Global Brand Strategy and Insights (GBSI) Measurement Insights team, you will play a pivotal role in shaping how we understand and act on brand sentiment worldwide - delivering actionable insights that guide strategy, marketing, and customer experience decisions across markets and business units.Primary Responsibilities Include:<ul><li>Leading the global brand measurement survey program, ensuring methodological rigor, alignment with business strategy, and actionable outputs.</li><li>Identifying and championing new, innovative approaches to brand measurement and analysis – evolving the program to take advantage of emerging technologies.</li><li>Delivering clear insights on customer needs and values, and defining opportunities for American Express in the marketplace.</li><li>Partnering across markets and business units, ensuring impact of insights by tailoring approach to meet diverse stakeholder needs.</li><li>Collaborating with internal and agency partners to advance reporting automation and online tools that enable broad access to performance metrics and analyses.</li><li>Managing agency partners to ensure data quality, timeliness of results, and operational and cost efficiency.</li></ul>Minimum Qualifications:<ul><li>Proven Research Expertise: 7+ years in consumer insights, market research, or related roles. Hands-on experience designing, managing, and analyzing complex global research programs. Proficiency in quantitative and experimental research methods. Ability to identify and resolve methodological or data quality issues proactively.</li><li>Growth &amp; Innovation Mindset: Thrives in a dynamic, evolving environment, continuously learning and leveraging emerging technology to optimize methodologies and enhance impact.</li><li>Insightful Storytelling: Skilled at translating data into compelling, actionable recommendations. Strong written, visual, and verbal presentation skills. Comfortable with statistical methods (significance testing, segmentation, regression/driver modeling).</li><li>Leadership &amp; Collaboration: Demonstrates resilience, flexibility, and solutions-orientation. Strong organizational skills. Effective at influencing and collaborating across complex stakeholder networks.</li><li>Education: Bachelor’s degree required (Marketing, Business, Psychology, Social Sciences, or related field).</li></ul>Preferred Qualifications:<ul><li>Combination of research vendor/agency and client-side experience.</li><li>Post-graduate degree in marketing, market research, or related discipline.</li><li>Experience leading large-scale customer sentiment or brand health measurement programs (e.g., NPS, Brand Tracking).</li><li>Skilled with data visualization and survey platforms (Qualtrics, Tableau, or similar).</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Global Prospect and Brand Insights

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position Overview:The Director of Internal Fraud Governance, Program Management &amp; Reporting supports the governance framework, program execution, and reporting infrastructure for the Internal Fraud 1LOD CoE. This role ensures that policies, standards, and reporting practices are consistently applied within and across business units, providing senior leaders with clear visibility into internal fraud risks, controls, and performance. The Director partners closely with internal fraud risk management, control partners, and business stakeholders to drive effective execution of enterprise initiatives.Key Responsibilities:<ul><li>Implement and maintain the internal fraud governance framework for 1LOD, ensuring alignment with enterprise risk management standards and requirements.</li><li>Partner with Internal Fraud Risk Management (IFRM) to equip business units with the information needed to understand risks, taxonomy, and expectations defined in the Internal Fraud Policy.</li><li>Coordinate with 2LOD (Operational Risk Management, Compliance) and 3LOD (IAG) to support oversight and assurance activities.</li><li>Manage the internal fraud program office, driving execution of initiatives, risk assessments, and control remediation efforts.</li><li>Support development and delivery of the program roadmap for internal fraud, including technology deployments, training programs, and control enhancements.</li><li>Track and monitor issue remediation across business units, escalating where necessary to ensure timely closure of control gaps.</li><li>Collaborate with CEG, Legal, and Technology on cross-functional fraud prevention initiatives.</li><li>Prepare and deliver reporting packages, dashboards, and presentations for senior leadership, highlighting fraud trends, risk exposure, and remediation progress.</li><li>Ensure reporting consistency across geographies and business units.</li><li>Provide input and analysis to inform risk appetite discussions and decision-making.</li><li>Lead and develop a team responsible for fraud governance, reporting, and program management.</li><li>Foster a culture of transparency, accountability, &amp; ethical behavior through awareness and training.</li></ul>Qualifications:<ul><li>8+ years of experience in program/project management, risk management, or strategic planning, with leadership experience.</li><li>Demonstrated success managing risk or control-related initiatives within a large, complex organization.</li><li>Strong executive reporting and stakeholder engagement skills, with the ability to translate data into actionable insights.</li><li>Familiarity with fraud risk management, monitoring, and control processes.</li><li>Bachelor’s degree required; advanced degree in Business, Finance, or Risk preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director - Internal Fraud / Internal Investigations(Future Hiring Opportunities)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Execute the American Express Talent Acquisition (TA) recruitment strategy to ensure inclusivity and delivery of qualified talent.</li><li>Master operational excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan.</li><li>Work with Hiring Leaders to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates.</li><li>Lead and own screening, assessment, interview, and offer process activities.</li><li>Update and post jobs, manage requisitions, and disposition candidates.</li><li>Conduct first round interviews, intake meetings, and interview debriefs.</li><li>Structure and negotiate offers and partner with the compensation team as necessary to determine appropriate packages.</li><li>Partner with other departments throughout the recruitment process including, recruitment operations, legal, compensation, etc.</li><li>Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.</li><li>Participate in recruitment events and handle colleague referrals.</li></ul>Minimum Qualifications:<ul><li>2+ years of end-to-end recruitment experience.</li><li>Proficiency in using applicant tracking systems and sourcing tools such as LinkedIn and Indeed.</li><li>Excellent interpersonal and communication skills.</li></ul><ul><li>Ability to partner with ancillary groups supporting talent acquisition processes.</li><li>Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree (or equivalent)</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Program Management &amp; Quality Assurance plays a critical leadership role in ensuring the success, consistency, and control effectiveness of the enterprise-wide Internal Fraud Program. This leader will oversee a small team of program managers responsible for driving program execution, strategic initiatives, and quality assurance across the Internal Fraud Center of Excellence (COE).This position is accountable for establishing program discipline, ensuring adherence to enterprise standards, managing cross-functional coordination, and embedding quality assurance (QA) mechanisms that monitor control performance and operational readiness. The ideal candidate will have a strong background in program management, governance, and risk oversight — with the ability to influence across multiple stakeholders in a highly regulated, complex environment.Key Responsibilities:<ul><li>Lead the development and execution of internal fraud program plans, ensuring alignment with enterprise fraud risk strategy and risk management frameworks.</li><li>Manage cross-functional initiatives that enhance detection, prevention, governance, and reporting capabilities within the Internal Fraud COE.</li><li>Establish and maintain program management standards, tools, and documentation consistent with enterprise PMO expectations.</li><li>Oversee tracking and delivery of program milestones, budgets, and risk mitigation activities.</li><li>Serve as the central coordination point between stakeholders across all lines of defense for internal fraud related matters</li><li>Design and oversee the Quality Assurance (QA) framework for internal fraud processes, ensuring consistent adherence to enterprise standards, procedures, and policies.</li><li>Lead the review and testing of internal fraud processes, controls, and rule implementations to assess design and operating effectiveness.</li><li>Identify gaps or weaknesses in process execution and partner with control owners to develop timely and effective remediation plans.</li><li>Create standardized QA scorecards and reporting to provide transparency into control health and program maturity.</li><li>Support readiness and validation activities for audits, regulatory exams, and internal reviews.</li><li>Partner with the Director to prepare materials and updates for governance committees, management meetings, and risk reviews.</li><li>Coordinate across the Reporting &amp; Insights and Governance teams to align quality and program performance metrics with enterprise dashboards.</li><li>Build strong partnerships with 2LOD (Operational Risk, Compliance) and 3LOD (Audit) partners to ensure alignment on QA methodology and testing outcomes.</li><li>Ensure consistent communication and engagement across program stakeholders to drive transparency and accountability.</li><li>Lead, mentor, and develop a small team of program managers and QA analysts to deliver high-quality results and foster professional growth.</li><li>Cultivate a culture of operational excellence, collaboration, and continuous improvement within the team.</li><li>Provide guidance and structure to ensure consistent execution, documentation, and adherence to governance processes.</li><li>Identify opportunities to enhance efficiency and effectiveness in program delivery and QA testing processes.</li><li>Leverage automation, workflow management tools, and data insights to strengthen QA precision and reporting.</li><li>Stay current on industry trends and best practices in fraud governance, risk management, and program quality disciplines.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Business, Risk Management, Project Management, or related field required; Master’s preferred.</li><li>8+ years of experience in program management, risk management, or governance, ideally within financial services.</li><li>Proven experience leading program execution and quality assurance in a risk, compliance, or fraud-related function.</li><li>Prior experience managing a small team of program or project professionals.</li><li>PMP, Lean Six Sigma, or related certification a plus.</li><li>Strong knowledge of risk management and fraud prevention frameworks.</li><li>Expertise in program management tools, methods, and documentation practices.</li><li>Experience designing and implementing QA frameworks or testing programs.</li><li>Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Proficiency in project tracking tools (JIRA, Asana, Smartsheet) and data visualization tools (Tableau, Power BI) preferred.</li><li>Excellent communication, organization, and presentation skills.</li><li>Collaborative leader who drives results through influence and partnership.</li><li>Strategic thinker who can balance tactical execution with long-term program vision.</li><li>Skilled at managing multiple priorities and delivering results in a fast-paced environment.</li><li>Effective communicator capable of engaging senior stakeholders and cross-functional partners.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Manager-Risk Management; Internal Fraud (Future Hiring Opportunities)

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Function as member of an Agile scrum team working on prioritized product backlog.</li><li>Analyze feature requests and prioritize business, technical, compliance and maintenance activities with product owners</li><li>Work with architects to devise solutions for business and technical needs</li><li>Collaborate&nbsp;with product owners to&nbsp;understand business needs and&nbsp;conceive features to address them</li><li>Solve production issues in collaboration with our production support team</li><li>Work in a cross-functional team with other engineers to design, build, test and deploy web components and APIs in Java/JavaScript and potentially other languages</li><li>Review colleagues' code with an eye toward performance, reliability and maintainability</li><li>Help our production support team address issues encountered in production and fix defects when discovered</li><li>Continuously learn about new technologies and help keep the entire group abreast of industry developments and evolving best practices</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience</li><li>1+ years of software development experience mostly using JavaScript to build web apps both in the browser and on the server</li><li>1+ years of software development experience largely using Java</li><li>Hands-on&nbsp;experience building browser applications using ES6 or a later version</li><li>Hands-on experience building browser applications with one or more of the component-based frameworks</li><li>Hands-on experience with Git and collaborative workflows (gitflow and other branching models, pull request-based code reviews)</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team.</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap.</li><li>Should have worked on RESTful API design and implementation.</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally.</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Practitioner level understanding of CI/CD process and tools like – Git, Docker, Jenkins, XL Release etc.</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them.</li></ul>Bonus Points:<ul><li>Experience using other JVM languages (Closure, Scala, Kotlin)</li><li>Experience with DDD (Domain Driven Design)</li><li>Experience in a fast-paced startup environment</li><li>Contribution to open-source projects</li><li>Building and maintaining personal projects in public repositories like GitHub</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

375 Full Time Jobs in Yonkers, NY, USA