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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium, and Large Enterprises. We are in the business of helping our clients get business done! Accelerating sales and driving profitable charge volume growth are critical for the success of the organization. The Sales Enablement team is instrumental in driving these objectives. The Sr. Analyst will play a critical role in supporting the development of growth and data-driven strategies to improve portfolio performance and drive execution. This position will support the development and implementation of analytical solutions, to provide consultative support to the GCS leadership team. The incumbent will also highlight trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, and Finance teams to drive growth in the sales organization.&nbsp;<ul><li>Data Science Projects: Design, develop, and implement predictive and explanatory analyses that address critical business problems, leveraging expertise in machine learning, Natural Language Processing (NLP), and other areas. Strengthen forecasting, refine incentive plan designs, and identify gaming behaviors.&nbsp;</li><li>Drive Analytics: Create world class analytics and add valuable insights to inform strategy. Develop actionable insights into Sales and client behavior, and introduce new approaches to transform complex behavioral data, and influence decision-making and strategic direction across the organization. </li><li>Develop Modeling Capabilities: Hands-on experience with frameworks like TensorFlow, PyTorch, Transformers, etc., focusing on scalability, performance, and interpretability. </li><li>Strong Analytical Skills: Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have outstanding knowledge of Hive, SQL, and Python encompassing data manipulation and statistical modeling/data-mining techniques; Leverage predictive modeling to identify tactics for channel optimization of existing areas and conceptualize opportunities. </li><li>Collaborate Across Teams: Establish and maintain close relationships with key cross-functional stakeholders to understand business strategies, develop goals, and address opportunities. </li><li>Develop Scalable Solutions: Architect and deploy robust, efficient, and scalable data pipelines and modeling solutions using cloud-based technologies and programming languages like Python, Spark, etc. </li><li>Define Performance Indicators: Lead analytics and measurement across key performance indicators. Own key stakeholder and executive level communications on progress of committed initiatives, including provision of automated monthly measurement focusing on specific strategic initiatives. </li><li>Communicate Insights Effectively: Present findings, recommendations, and results effectively to both technical and non-technical audiences, including executive leadership, via clear reports, visualizations, and presentations, to enable data-driven decision making.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)</li><li>Strong analytical and conceptual thinking acumen </li><li>Familiarity with machine learning libraries and frameworks (e.g., Tensorflow, PyTorch, NLTK, scikit-learn) and experience applying algorithms to real-world business problems.</li><li>High proficiency in Python/SQL</li><li>High proficiency in analytical and statistical tools (e.g., Hive, PySpark, scikit-learn etc.) is required.</li><li>Experience in Big Data environment, inclusive of data mining techniques and data processing. Ability to address performance issues and to manipulate both structured and unstructured data</li><li>Demonstrable experience with data visualization and reporting tools (e.g. matplotlib, seaborn, PowerBI) </li><li>Proficiency with industry recognized ETL methods, processes and standards</li><li>Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)</li><li>Proven track record of developing analytical solutions optimizing business processes</li><li>Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills</li><li>Ability to deliver results, work independently, and prioritize tasks</li></ul>Preferred Qualifications:<ul><li>Master's Degree in a quantitative discipline</li><li>Experience with NLP</li><li>Proficiency in CRM tools, Salesforce, or statistical software programs</li><li>Experience with Hadoop and Spark is a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Analyst - Data Science

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year with algorithms, API, API Rest, distributed systems, J2EE, Java, JavaScript, JDBC, Jenkins, JUnit, Linux, Log4j, Maven, multithreaded programming, object oriented programming, Oracle, performance tuning, RDBMS, relational databases, REST, Shell, SOAP APIs, SOAP web services, Spring, Spring framework, SQL, Unix, Unix platform, Waterfall, and XML. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $123,656.00 to $190,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Engineers

American Express Company seeks Directors, Data Science to lead a team responsible for developing, implementing, and tracking AI/ML models for driving digital personalization in prospect marketing, automating data capability and model governance. Drive the next generation of innovations in marketing predictive models with a focus on researching and developing newer and better models using best in class big data and machine learning solutions. Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment. Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences. Work with product owners to revolutionize the product and content design with a data-driven approach. Collaborate with tech partners to test, implement, deploy and ensure accurate and efficient implementation of modeling solutions to production system. Leverage the power of closed loop through Amex network by collaborating with cross-functional teams to make decisions more intelligent and relevant. Oversee model governance and ensure model adhere to regulatory frameworks standards.Position requires a Master’s degree in Econometrics, Statistics, Mathematics, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience developing and implementing predictive models for prospect personalization marketing using large datasets in the financial services industry. Experience must include 2 years of experience with: leveraging sophisticated analytical and machine learning techniques; applying marketing data science and machine learning within the financial industry; developing and managing the lifecycle of predictive models for marketing, from research and design to implementation, performance monitoring, and retraining; statistical and data mining techniques, including predictive analytics, deep learning, and boosting; framing complex business problems into mathematical programming problems to engineer solutions and deliver business insights; providing senior leadership with data-driven insights to inform critical business decisions; analytical languages, including Python and Spark; databases, including Hive, Hadoop, and SQL; model validation and model risk management with governance, compliance and auditing in a regulated finance industry; and cloud platforms, including AWS and Google Cloud. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $150,000.00 to $225,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: ·Competitive base salaries ·Bonus incentives ·6% Company Match on retirement savings plan ·Free financial coaching and financial well-being support ·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp; ·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy ·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) ·Free and confidential counseling support through our Healthy Minds program&nbsp; ·Career development and training opportunities For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

Directors, Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite. This person is responsible for providing credible challenge to US &amp; International consumer and small business new accounts, limit management, customer management, and collections risk strategies and processes within AMEX. The candidate should have experience in credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations and guidance. The incumbent will report to the Director, Global Credit Risk Oversight.Key Responsibilities:<ul><li>Help implement remediation for credit and enterprise gaps as identified in project Guardian </li><li>Provide analytical support for Credit risk policy and Standards for new account and limit management &amp; customer management and collections</li><li>Review large strategy approvals requiring senior management and committee approvals </li><li>Conduct independent reviews of the consumer &amp; small business risk processes and strategies</li><li>Prepare risk appetite framework metrics along with other risk assessment files</li><li>Own Exceptions and Smart Monitoring KRIs and action appropriately. Produce, analyze and publish functional and exception monitoring MIS</li><li>Monitor concentrations in the consumer &amp; small business portfolios and recommend actions to mitigate risk</li><li>Identify emerging risks by tracking macroeconomic and markets trends</li></ul>Experience and Background:<ul><li>Credit risk management experience or a similar role;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective;</li><li>Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python);</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders;</li><li>Demonstrates the courage to challenge the status quo;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure;</li><li>Proven ability to collaborate with colleagues across the Company;</li><li>Self-starter with natural curiosity to solve problems;</li><li>Advanced degree in quantitative field is preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible from bringing and managing data under governance for Finance.Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance and ensure ensuring that trusted information is used for critical processes, decision making, and accounting across various finance processes.As a Finance Data Governance manager for metadata, you will support the development and implementation of metadata solutions in accordance with the Enterprise Data Governance policy and framework. You will partner closely with Finance Technology transformation team, Enterprise Data Management, Controllership, Risk, and other teams to drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Key Responsibilities:<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring the appropriate accountability model and processes for data asset management, metadata management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance specifically on data classification, Data Quality, data catalog and lineage, as well as compliance to data standards and privacy regulations.</li><li>Support development and maintenance of business glossary, data integration, data lineage, and data management activities.</li><li>Provide insight into the root-cause-analysis of&nbsp;data quality&nbsp;issues and assist in remediation of Audit and Regulatory feedback.</li><li>Recommending strategic improvements to data assessment process and making necessary enhancements to data analytical and&nbsp;data quality&nbsp;tools.</li><li>Validate completeness of data lineage between the point of data element creation (system of record) and the point where it is consumed by business users.</li><li>Provide ongoing support for metadata implementation, testing and integration.</li><li>Provide technical training and documentation in support of metadata policies and procedures.</li><li>Responsible for understanding end-to-end data flows and identifying data dependencies on upstream and downstream systems.</li><li>Serve as a liaison between Technology teams, application teams and product teams to drive Data Governance requirements and priorities.</li></ul>Minimum Qualifications:<ul><li>Degree in Information systems or equivalent experience.</li><li>5+ years of work experience, of which at least 2 years in metadata.</li><li>Ability to lead and manage Data Analytics and BI projects is strongly desired.</li><li>Strong technical and data analysis skills with prior experience with SQL, Hive,&nbsp;Google Cloud.</li><li>Demonstrated ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Excellent verbal and written communication skills.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently within tight deadlines.</li><li>Detailed understanding of the SDLC and experience in AGILE-based project development.</li><li>Experience of a wide range of architectures/platforms. (Oracle, Single-Store, Hadoop)</li><li>Strong excel and other technical skills.&nbsp;Strong analytical and problem-solving skills.</li></ul>Preferred Qualifications:<ul><li>Understanding of regulatory reports such as Y9C, Y14M and 2052 is strongly preferred.</li><li>Background in financial reporting analysis on operational data used in regulatory submissions is strongly preferred.</li><li>Data Governance and Data Management experience is strongly preferred.&nbsp;</li><li>Experience of Finance, Banking, Insurance or similar industries is a strong plus.</li><li>Prior experience with SQL is a strong plus.&nbsp;</li><li>Prior experience of data governance, metadata, and data lineage tools such as, COLLIBRA, MANTA is strongly preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Data Governance & Management

Start your career here at the NYC Campaign Finance Board. Click on the link to learn more about the open positions at our agency! ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. The CFB’s Auditing &amp; Accounting Unit is comprised of a talented team of auditing professionals with diverse backgrounds who are committed to ensuring that candidates running for City office comply with the Campaign Finance Act and Board Rules. The important work performed by each member of this team has a direct impact on maintaining the integrity of New York City’s matching funds program, which stands as a benchmark for effective campaign finance systems around the country. In addition to safeguarding one of the strongest publicly funded campaign finance systems, the Audit Unit ensures that the CFB’s robust disclosure and oversight requirements, which are key to having an informed electorate, are met by all candidates, regardless of their participation in the matching funds program. The Auditing &amp; Accounting Unit seeks Auditors to join our team. Responsibilities include, but are not limited to: - Analyze financial records and disclosure statements for desk and field financial, compliance and investigative audits of political campaigns. Overtime will be required to complete work as needed. - Perform audits in accordance with Generally Accepted Government Auditing Standards (GAGAS) and following internally developed specialized programs. - Manage assigned audit caseload in team structure in adherence with internal and external deadlines, coordinating with other CFB units as necessary. - Provide assistance in planning activities of the audit team during the post-election period and coordinating the team’s activities with other CFB units. - Prepare written reports and correspondence that are clear, concise, accurate and timely. - Communicate with campaigns in a professional manner and assist in providing guidance to campaigns on various audit and compliance issues. - Represent the Auditing and Accounting Unit as required on special projects. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of campaign finance laws and regulations - Knowledge of election and ethics laws and regulations - Familiarity of Government auditing standards and practices, a plus Skills - Strong verbal and written communication skills - Strong research and analytic skills - Strong organization skills - Strong attention to detail - Proficiency in Microsoft Office software including Excel or equivalent Abilities - Ability to work as a team and independently - Ability to organize and manage their own caseload - Ability to analyze data and financial records - Ability to meet internal and external deadlines - Ability to collaborate with other internal units - Ability to work overtime, as needed Other - Experience working in a campaign finance agency, investigative agency, political oversight organization or legal/regulatory environment - Fluency in multiple languages a plus ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Preferred Skills</h4> A baccalaureate degree from an accredited college and three years of experience in one or a combination of the following: financial administration, accounting, compliance or investigative auditing, fraud reviews, working with a large public or private concern in budget administration, economics, finance, fiscal or economic research, fiscal management, personnel or public administration, program evaluation or a related area OR a satisfactory combination of education and experience in the areas described above. Previous experience in performing audits in accordance with Generally Accepted (Government) Auditing Standards strongly preferred. A master’s degree is not required but will be a plus. Ability to work overtime when required. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Auditor

Start your career here at the NYC Campaign Finance Board. Click on the link to learn more about the open positions at our agency! ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT Strategy, Products, and Innovation (SPI) is a new department responsible for leading the development of new initiatives and driving innovation across the agency’s existing products and programs. We oversee and implement the agency’s strategic plan, and we work across departments to pilot, build, and maintain new policies and technologies that will support future elections. The Strategy &amp; Policy department sits within SPI division and leads the agency’s strategic planning and policy development work. The Strategic Planning Operations team oversees implementation and execution of the agency’s 7-year strategic plan. They help put the agency’s long-term goals into action by coordinating efforts across departments, tracking progress, evaluating and measuring impact, and recommending changes to the strategic plan. The Director of Strategic Planning Operations oversees the Strategic Planning Operations team and serves as a key liaison between the executive team and department heads. This is a new role, and the Director will be responsible for building the team from the ground up, including hiring and managing at least three new staff members. This role requires a strong strategic mindset, data fluency, and collaborative leadership to manage relationships with stakeholders across the agency. JOB DESCRIPTION Responsibilities include but are not limited to: Strategic plan execution and internal coordination - Lead implementation of the agency’s 7-year strategic plan and identify additional strategic initiatives that enhance internal operations and agency effectiveness. - Work closely with CFB executive team, senior leadership, and department heads to support their teams’ strategic planning efforts to ensure that all departments align their initiatives with the agency’s strategic objectives. - Facilitate cross-departmental collaboration to optimize efficiency and strategic plan execution. - Make recommendations to change agency strategic plan based on data and measurements of program performance and impact. - Advocate for necessary funding and resources to support the successful execution of initiatives. Program performance measurement &amp; process improvement - Develop and monitor objectives and key results (OKRs) to measure the impact of strategic initiatives. - Utilize data analytics and research to inform decision-making and improve agency operations. - Present data-driven insights and recommendations to senior leadership and internal stakeholders. - Identify inefficiencies in internal processes and recommend program improvements. - Streamline workflows and optimize the use of resources to achieve strategic objectives. - Foster a culture of continuous improvement across the organization. Internal communication, information transparency, and reporting - Communicate the impact of strategic initiatives through internal reports, presentations, and dashboards. - Conduct regular internal briefing meetings with unit heads to ensure transparency in strategic progress and alignment of team plans with agency ones. - Support Public Relations team in developing communication strategies to keep staff informed of strategic initiatives and progress. Management and leadership - Hire, manage, mentor, and coach strategic planning operations team staff; identify and support areas for professional development; ensure CFB performance standards and values are apparent through all reporting lines - Continuously evaluate and innovate on strategies and tactics; foster and encourage an adaptive and forward-thinking agency culture. - Recommend organizational development changes to senior leadership to align agency structure, processes, and workforce with strategic objectives. - Work with People Operations to identify opportunities for training and development to staff to support strategic goals. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. KSAOs are attributes essential to perform a job. Knowledge - Understanding of organizational development principles and change management strategies. - Strong familiarity with data analysis methods and tools to assess program performance and operational efficiency. - Knowledge of public sector or government agency operations preferred. - Awareness of communication strategies for internal transparency and employee engagement. - Familiarity with equity-centered or inclusive strategic planning approaches. Skills - Use of strategic planning frameworks, processes, and measurement tools (e.g., OKRs, KPIs, balanced scorecard, or similar). - Use of project and performance measurement tools (Monday.com, ClickUp, Trello, or similar) - Proficiency with data visualization and analytics tools (e.g., Tableau, Power BI, Excel, or similar). - Strategic thinking with a demonstrated ability to align multi-department initiatives with broader organizational goals. - Advanced project management skills, including planning, execution, and monitoring of complex initiatives. - Proficiency in data analysis and reporting; ability to synthesize data into actionable insights for diverse audiences. - Strong facilitation and cross-functional coordination skills. - Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and internal communications. Abilities - Ability to lead cross-departmental collaboration and foster a culture of shared ownership for strategic goals. - Ability to coach, develop, and inspire a high-performing team of analysts. - Ability to evaluate and improve internal processes, streamline workflows, and promote continuous improvement. - Ability to advocate for resources, navigate complex organizational structures, and influence senior stakeholders. - Ability to assess impact, pivot strategically, and make data-informed recommendations to adjust priorities. Other - Strong commitment to organizational mission, values, and public service. - Demonstrated emotional intelligence, adaptability, and resilience in a dynamic work environment. - Proactive, forward-thinking leadership style with a focus on results and accountability. - Collaborative, inclusive approach to problem-solving and team-building. - Commitment to equity, transparency, and operational excellence. ASSOCIATE EXECUTIVE PROGRAM MA - 06939<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Preferred Skills</h4> Master’s degree in Public Administration, Business Administration, Organizational Development, Public Policy, or a related program. 7–10 years of experience in strategic planning, performance management, organizational development, program evaluation, or a related area, including at least 3 years in a management role. Proven track record of successfully leading cross-functional initiatives and achieving measurable outcomes. Experience working in or with government agencies, nonprofit organizations, or other mission-driven sectors. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Director Of Strategic Planning Operations

Head of Technology Infrastructure &amp; Digital Employee Experience (DEX)At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:CHANEL is now hiring a Head of Tech Infrastructure &amp; Digital Employee Experience (DEX) for the US TECH team in New York City.&nbsp; Our CIO is seeking a transformative Head of Tech Infrastructure &amp; DEX to lead a pivotal evolution in how technology empowers our people and operations. This executive will have strategic and operational ownership across three critical pillars: Global Infrastructure &amp; Operations, Corporate Client Support &amp; Employee Journey, and VIP Services &amp; Internal Events.&nbsp;In this role, the ideal candidate will be entrusted with architecting a future-ready technology environment—one that seamlessly blends resilience, agility, and elevated service to support our distinctive culture and global scale. Beyond functional oversight, this position will be central to reimagining the organizational construct, ensuring the right capabilities are aligned at the right levels, with top-tier talent empowered to deliver excellence. This is a rare opportunity to shape the digital backbone of a luxury brand undergoing an ambitious technology transformation, with a clear mandate to harmonize innovation, service culture, and operational excellence.&nbsp; This Head of Tech Infrastructure &amp; DEX will collaborate closely with Divisional leadership, Digital CX, Brand Communications, Global and other key stakeholders to ensure the seamless integration of CHANEL TECH_ initiatives supporting divisional objectives.&nbsp;The ideal leader will bring at least 20 years of experience in hands-on IT, Tech Service Delivery, Infrastructure support, with a proven track record of leadership and innovation.What impact you can create at CHANEL:The Head of TECH Infrastructure &amp; DEX will elevate the IT function from a technology provider to a business solution provider through an enterprise mindset:&nbsp;<ul><li>To develop internal services that selects technologies, leads continuous improvement of CHANEL TECH_ organization, ongoing development &amp; delivery of solutions </li></ul><ul><li>The infrastructure of tomorrow: a data center strategy and secure interfaces for external services&nbsp;</li></ul><ul><li>To strive for the overall stability and availability of the CHANEL USinfrastructure and data center&nbsp;</li></ul><ul><li>Provide management and direction for both the Infrastructure and Service delivery teams and to elevate their capabilities&nbsp;</li></ul><ul><li>Formulate the Regional IT Infrastructure Strategy by taking into consideration the latest business needs and the Global IT Infrastructure Strategy&nbsp;</li></ul><ul><li>To elevate the Corporate Support Service in accordance with the mission under the IT Transformation roadmap&nbsp;</li></ul><ul><li>Strengthen the strategic partnership with suppliers&nbsp;</li></ul><ul><li>Elevate the VIP Service in partnership with GIS </li></ul>You are energized by:<ul><li>Delivering excellence in a highly collaborative and dynamic work environment&nbsp;&nbsp;</li></ul><ul><li>Navigating complexity and driving consistent transformation and change &nbsp;&nbsp;</li></ul><ul><li>Curiosity and high learning agility&nbsp;</li></ul><ul><li>People leadership, coaching and development </li></ul>What you will bring to the team:Strategic &amp; Transformational Leadership<ul><li>Proven leadership of large-scale transformations—upgrading legacy environments, re-architecting service models, and embedding automation and innovation across IT operations.</li></ul><ul><li>Big-picture thinker with an eye on macro trends, future disruptions, and shifting employee expectations</li></ul><ul><li>Acts as a catalyst for innovation—stimulating new ways of working, leveraging technology to improve experience and outcomes.</li></ul><ul><li>Challenges the status quo constructively; curious, forward-thinking, and grounded in delivering real business value</li></ul><ul><li>Passion and Industry Fit: Strong enthusiasm for infrastructure, tech and digital employee experience with a keen interest in contributing to the luxury retail sector, demonstrating an understanding of its unique challenges and opportunities</li></ul><ul><li>Possess an innovative mindset and able to go beyond the boundaries in looking for new ways of doing things</li></ul>Operational Excellence &amp; Technical Acumen<ul><li>Complex Problem Solving and Systems Thinking: Leverages deep technical acumen and a systems-oriented mindset to resolve multifaceted infrastructure and service challenges, while continuously optimizing digital employee experience at scale</li></ul><ul><li>Proven experience in Infrastructure and Operations with working knowledge on Enterprise Architecture and Information Security</li></ul><ul><li>Rooted in the VUCA methodology (i.e., Volatility, Uncertainty, Complexity,&amp; Ambiguity).</li></ul><ul><li>Solutions mindset; exceptional problem-solving skills and being able to connect the dots within a complex work environment</li></ul><ul><li>Proven track record in managing external vendors and establishing a strong partnership and relationship with them.</li></ul><ul><li>Strong enthusiasm for infrastructure, tech and digital employee experience, with deep experience in IT operations.</li></ul>People Leadership &amp; Organizational Development<ul><li>A builder of high-performing, cross-functional teams</li></ul><ul><li>Excellent at developing people and building a future talent pipeline</li></ul><ul><li>Strong people development skills and able to build the future talent pipeline.</li></ul><ul><li>Leads with integrity and humility. Holds high standards, encourages risk-taking, and learns visibly from experience</li></ul><ul><li>Culturally savvy with good conflict management skills to interact with people of different cultural backgrounds and beliefs</li></ul><ul><li>Embodies cultural fluency—comfortable across geographies, able to lead through nuance and respectful challenges</li></ul>Executive Engagement &amp; Stakeholder Management<ul><li>Executive Communication and Enterprise Collaboration: Excels at building trust and alignment across diverse stakeholders—including IT, HR, Finance, and Business Units—translating complex technical initiatives into clear business value at the executive level</li></ul><ul><li>Exceptional presentation skills with the ability to articulate complex tech concepts to senior leadership and business stakeholders, driving informed decision-making</li></ul><ul><li>Skilled at stakeholder management across regions and cultures</li></ul>​Position Logistics:<ul><li>The position is based in New York City, hybrid (3) days on-site at the CHANEL Manhattan Office.Some work requiredonsite in Piscataway, New Jersey.</li></ul><ul><li>Minimum of 20 years of experience in hands-on IT, Tech Service Delivery, workplace platforms and Infrastructure support, with a proven track record of leadership and innovation.&nbsp;Knowledge of Enterprise Architecture and Cyber Security desired.</li></ul><ul><li>Premium or Luxury Retail Experience preferred</li></ul><ul><li>Bachelor's Degree, or higher, in information technology, computer science, information systems, business or similar required&nbsp;</li></ul><ul><li>Travel may be required</li></ul>​*Chanel, Inc. reserves the right to edit, change, or make exceptions to designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $248,600-$300,000. &nbsp;Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>​Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>​Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>​Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>​​Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>​Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>​Fondation Chanel:&nbsp;&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>​*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Head of Technology Infrastructure & Digital Employee Expereince (DEX)

After Sales Coordinator, Bal HarbourAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:This position will be vital for ensuring the highest standards of providing clients with prompt, professional, warm, and courteous service while handling other operational responsibilities.&nbsp;What impact you can create at CHANEL:Repair Drop Off &amp; Pick Up&nbsp;<ul><li>Assist client at repair drop off and perform initial assessment on repair possibility with client&nbsp;</li></ul><ul><li>Manage client expectations by communicating repair details, condition, spare part possibility and repair lead time&nbsp;</li></ul><ul><li>Enter all required detailed information in CASS and generate a claim&nbsp;</li></ul><ul><li>Assist client at pick up by confirming all agreed repair requests at drop off are completed, process pos transaction for payment or close the claim&nbsp;</li></ul>Operational Responsibilities&nbsp;<ul><li>Responsible for Open Claims Report for both Fashion and WFJ&nbsp;</li></ul><ul><li>Assist and partner with inventory team on all quality alerts for boutique&nbsp;</li></ul><ul><li>Quality check on all returned repairs from all workshops&nbsp;</li></ul><ul><li>Follow up with client through the life cycle of repairs which includes status updates, quality assessment, quotation approvals, etc..&nbsp;</li></ul><ul><li>Maintain active communication with all workshops&nbsp;</li></ul><ul><li>Respond all emails within a timely manner&nbsp;</li></ul><ul><li>Process all incoming and outgoing stock repairs in CASS and MMS&nbsp;</li></ul><ul><li>Coordinate with clients and workshops on shipping and receiving&nbsp;</li></ul><ul><li>Partner with boutique other team members on client escalations&nbsp;</li></ul><ul><li>Process boutique stock repair and damage&nbsp;</li></ul>You Are Energized By:<ul><li>The history and heritage of The House of CHANEL&nbsp;</li></ul><ul><li>Demonstrating your expertise knowledge of customer service principles and practices&nbsp;</li></ul><ul><li>Utilizing your high-level of attention to detail and accuracy&nbsp;</li></ul><ul><li>Your desire to collaborate effectively with a diverse team&nbsp;</li></ul><ul><li>The opportunity to multi-task projects in a dynamic, fast paced environment&nbsp;</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively&nbsp;</li></ul><ul><li>Understanding of, and passion for client experience&nbsp;</li></ul><ul><li>Excellent communication skills&nbsp;</li></ul><ul><li>Foreign language skills are preferred but not required&nbsp;</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives&nbsp;</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL&nbsp;</li></ul>Position Logistics:<ul><li>Strong mindset of client services&nbsp;</li></ul><ul><li>Excellent written and verbal communication skills&nbsp;</li></ul><ul><li>Ability to interact with internal and external clients in a calm and professional manner&nbsp;</li></ul><ul><li>Ability to work within a team&nbsp;</li></ul><ul><li>Ability to solve client escalations and make sound decisions&nbsp;</li></ul><ul><li>Desire to be of service to clients and striving to deliver superior client experience&nbsp;</li></ul><ul><li>Possess a sense of urgency and high level of resourcefulness and self-reliance&nbsp;</li></ul><ul><li>High attention to details and organizational skills&nbsp;</li></ul><ul><li>Computer knowledge – Proficient in MS Word, Excel, PowerPoint&nbsp;</li></ul><ul><li>Bachelor's degree preferred&nbsp;</li></ul><ul><li>2 years in Fashion or Luxury client services experience required&nbsp;</li></ul><ul><li>Foreign language is preferred&nbsp;</li></ul><ul><li>Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.&nbsp;</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $24 through $30. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation CHANEL website here.&nbsp;</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

57th St After Sales Coordinator

Title Program Director&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Program Director, CR-SRO&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location MacDougal Street, Brooklyn NY&nbsp; Salary $80,000 - $100,000&nbsp; Days/Hours Monday - Friday; 9am - 5pm&nbsp; Description Cocnern Housing is seeking a Program Director to be&nbsp;responsible for all aspects of the CR-SRO Program development and operations, as well as compliance with state and federal regulations. Duties and Responsibilities:<ul><li>Supervision of the Supervisor, Service Coordinators, Counselors, and all other positions, as necessary, as well as staff scheduling.</li><li>On site supervision of cooks, administrative assistant and maintenance staff.</li><li>Weekly individual and group supervisory meetings.</li><li>Perform periodic evaluations and participate in hiring and dismissing staff.</li><li>All intake procedures, including screening of applicants and reporting to the Single Point of Access (SPA).</li><li>Compliance with NYSOMH and SPA procedures.</li><li>Maintain program occupancy rates.</li><li>Compliance with LIHTC and AHP regulations, including eligibility determination, annual certifications and any other reporting requirements, as necessary.</li><li>Cooperation with the Property Management department re: site maintenance and safety issues, as well as the accounting department.</li><li>Crisis Intervention (including 24/7 cell phone coverage).</li><li>Coordination of coverage in times of staff turnover.</li><li>Collaboration with other housing providers through committees, special projects, etc., as well as community outreach.</li><li>Responsible for assisting staff and clients with issues related to securing and maintaining entitlement income.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other tasks as assigned by the Director of Operations.</li></ul> Salary Range: $80,000 - $100,000&nbsp; Position Requirements Masters Degree in Social Work, Rehabilitation Counseling or other related field.&nbsp; Minimum of five (5) years experience working in a residential setting with similar populations. Minimum of three (3) years of supervisory experience or training. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

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