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<h3>Job Description:</h3><h3>The Role </h3>Do you have a passion for applying email channel expertise and personalized data to meet customer needs and drive engagement across digital channels? Are you looking to implement enhanced operational processes and new technology? Join our Marketing Automation and Lead Management team for an opportunity to bring collaborating, crafting, developing and analyzing to the forefront of outstanding email experiences. <h3>The Expertise and Skills You Bring </h3><ul><li>Experience with HTML, CSS, JavaScript, AmpScript, and Adobe Creative Cloud Experience with Salesforce Marketing Cloud including Journey building and Distributed Marketing and other marketing automation platforms </li></ul><ul><li>Basic understanding of Salesforce CRM or CRMs data </li></ul><ul><li>Ability to understand system architecture and platform capabilities </li></ul><ul><li>Develop and maintain dynamic email content </li></ul><ul><li>Audit and perform quality assurance on electronic communications to ensure flawless delivery, including peer and team design reviews </li></ul><ul><li>Support and monitor email communications in production, troubleshoot technical issues, and make modifications as necessary to ensure communication accuracy </li></ul><ul><li>Test, optimize and debug email content for deliverability and rendering </li></ul><ul><li>Ability to analyze problems and devise practical solutions </li></ul><ul><li>Ability to effectively collaborate across the Marketing team and with business partners </li></ul><ul><li>Integrity and purpose with a strong sense of accountability owning successes and failures </li><li>Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources </li></ul>Note: Fidelity will not provide immigration sponsorship for this position. <h3>The Team </h3>The Email Strategy &amp; Operations team is part of the Fidelity Institutional (FI) &amp; Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish. The base salary range for this position is $67,000-$105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Associate, Email Operations - Fidelity Institutional and Asset Management Marketing

<h3>Job Description:</h3><h3>Investment Consultant</h3>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.<h3>The Expertise We’re Looking For</h3><ul><li>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</li><li>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</li><li>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</li><li>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</li><li>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</li></ul><h3>The Skills You Bring</h3><ul><li>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</li><li>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</li><li>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future. Please note this role requires in-person attendance in the assigned Branch location.The base salary range for this position is $56,000 - $72,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Investment Consultant - Wayne, NJ

<h3>Job Description:</h3><h3>The Role:</h3>We are looking for a hardworking individual to join our group as an Analyst of Financial Management &amp; Controls group leading all aspects of billing operations. The ideal candidate will be responsible, diligent, and skilled at collaborating successfully while balancing multiple priorities. In addition, the candidate will collaborate closely with the product, finance, accounting, and operations teams to advise on and develop interactive data visualization dashboards that will redefine our reporting processes moving forward. <ul><li>Supporting the development of new or revised financial management policies and procedures and detailing existing ones</li><li>Analyzing client and supplier contracts and implementing accurate set up of billing rules</li><li>Ensuring accurate and timely processing of all invoices and payment</li><li>Researching and resolving sophisticated billing issues applying analytical and reporting tools</li><li>Collaborating with cross functional peers and providing outstanding service to them</li><li>Adhering to internal controls and working with internal audit to test</li><li>Identifying and bringing up issues, which could have significant impact on payables and receivables</li><li>Participating in future project opportunities</li><li>Supporting team for testing related to the financial management platform improvements.</li></ul>The Expertise and Skills You Bring:<ul><li>Bachelor's degree or equivalent experience and 2-5 years of financial services industry experience</li><li>A positive and proactive demeanor</li><li>Readiness to engage in teamwork efforts across various groups to achieve the objectives</li><li>Outstanding communication and strong interpersonal skills</li><li>Ability to prioritize multiple projects and tasks simultaneously within a tight timeframe</li><li>Strong analytical skills</li><li>Critical thinking skills to understand outstanding process exceptions</li><li>High level of attention to details and organization skills</li><li>Advance knowledge of Microsoft office/Excel, with a proficiency in database management, PIVOT and VLOOKUP’s and PowerBI</li></ul>The Team:The newly approved team will be seamlessly integrated into the dynamic Business Intelligence division, comprised of exceptionally skilled product platform managers within the FCM Trading and Operations group of Capital Markets. This team is poised to play a pivotal role in fostering collaboration and delivering support across both internal and external business sectors at Fidelity Institutional (FI) and Fidelity Management Research (FMR). Our core internal customers within the FCM framework encompass a diverse array of segments, including Prime Services, Securities Finance, Fixed Income, Equities, Forex, Equity Origination, and Fidelity Agency Lending. The FCM Financial Management team stands at the forefront of generating and managing all client and product revenue and expense attribution, ensuring unparalleled financial insights. As the product landscape continues to evolve, our team leverages the power of our Oracle data platform, FCMOne, to drive effective data analytics and develop key performance metrics. This strategic capability empowers us to make insightful, data-driven decisions that propel our business forward." Let me know your thoughts.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $66,000-$104,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Operations

Analyst - Financial Management

<h3>Job Description:</h3><h3>The Role</h3>Are you passionate about building and delivering the best digital channel experience? Do data-informed decisions fuel the strategies you develop? Join the Marketing Automation &amp; Lead Management team to build and automate journeys using real-time personalization that provide relevant and timely content to our audiences. Blend your email expertise with a test and learn approach to drive engagement and deliver optimized experiences to our clients.<h3>The Expertise and Skills You Bring</h3><ul><li>Apply journey orchestration platforms and technologies (CDP, Salesforce Marketing Cloud, analytics) to build and automate journeys and event-based triggers, segmentation and real-time personalization</li><li>Deep understanding of marketing automation and multichannel lead generation strategies, and expertise in building omnichannel journey workflows</li><li>Experience working in Salesforce Marketing Cloud, or similar marketing automation tool and with Salesforce CRM</li><li>Collaborate with key partners across marketing in journey orchestration planning</li><li>Identify and advocate for advancements in automation capabilities to drive productivity and client satisfaction</li><li>Understand data sources to integrate with systems ensuring a unified view of customer interactions</li><li>Understand and demonstrate the latest capabilities in marketing automation, marketing journey builder, and the connection between digital marketing and lead cultivating</li><li>Maintain an open and collaborative test and learn approach across marketing channels with an emphasis on optimizing content, tactics, and channel mix to improve business outcomes</li><li>Maintain oversight of all journeys to ensure they are operational and performing as expected</li><li>Document and optimize data flow through systems, guiding the integrations between SFMC and CRM systems</li><li>Partner with marketing effectiveness, marketing analytics and sales support teams to establish shared marketing-sales performance reporting</li><li>Integrity and purpose with a strong sense of accountability owning successes and failures</li><li>Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources</li></ul>Note: Fidelity will not provide immigration sponsorship for this position. <h3>The Team</h3>The Email Strategy &amp; Operations team is part of the Fidelity Institutional (FI) &amp; Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.The base salary range for this position is $85,000-$143,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Sr. Manager, Journey Orchestration & Advanced Email Capabilities - Fidelity Institutional and Asset Management Marketing

<h4>Company Description</h4>This role is part of the People &amp; Culture team within Optura, our shared services function that supports both Enthuse and Inspira, along with HQ and key cross-functional teams including Finance, Marketing &amp; Communications, Creative, and Logistics.Enthuse is an education-led marketing agency that builds learning experiences to accelerate business growth and long-term client relationships. Inspira is a brand relationship agency that creates integrated campaigns focused on deepening connections between brands and consumers.While each agency brings its own expertise and focus, we are united by shared values: a deep belief in the power of people, a commitment to innovation and operational excellence, and a drive to create lasting impact for our employees, our clients, and the communities we serve. The Optura team plays a critical role in advancing this mission by delivering smart, scalable, and human-centered solutions that help our business, and our people succeed.<h4>Job Description</h4>This is a hybrid position reporting two days a week to our Hudson Yards, NYC officeThe Senior People Business Partner is a strategic and hands-on leader who partners with both Enthuse and Inspira, working with senior leadership across departments and programs to align people strategies with business goals. This role is responsible for driving strategic people initiatives, championing culture, and optimizing organizational effectiveness through proactive people solutions. You will serve as a trusted advisor on talent development, performance management, employee relations, and change enablement.This role requires strong business acumen, deep people expertise, and a collaborative, empathetic mindset. You’ll be a key player in shaping our people strategy while navigating the evolving needs of a dynamic, creative workforce. This role reports to the Senior Director, People &amp; Culture.Job responsibilities will include but are not limited to:People Strategy &amp; Leadership Partnership<ul><li>Consult with business leaders to translate business strategies and objectives into a People roadmap.</li><li>Serves to coach, advise, partner, and provide people leadership and guidance to business areas to both influence and deliver on people objectives aligned to business priorities.</li><li>Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.</li></ul>Employee Relations &amp; Engagement<ul><li>Manage complex employee relations matters with discretion, consistency, and empathy, across geographically dispersed team.</li><li>Champion culture-building and DEI initiatives that reflect our values and enhance the employee experience.</li><li>Run quarterly people business reviews with department leaders, surfacing key insights and action plans.</li></ul>Organizational Effectiveness &amp; Change Management<ul><li>Guide teams through periods of growth, change, and restructuring with a focus on communication and continuity.</li><li>Partner with Team Leaders and Finance on workforce planning, compensation strategy, and people analytics.</li><li>Identify opportunities to improve processes, policies, and team capabilities in support of business outcomes.</li></ul>HR Programs &amp; Compliance<ul><li>Ensure compliance with internal policies and applicable employment laws across jurisdictions.</li><li>Collaborate on the execution of compensation reviews, headcount forecasting, and learning &amp; development initiatives.</li><li>Leverage data and reporting to drive continuous improvement and inform decision-making.</li></ul><h4>Qualifications</h4><ul><li>7–10+ years of progressive HR/People experience, including senior-level business partnering.</li><li>Multi-state experience, required.</li><li>Demonstrated experience supporting employees and leaders across multiple U.S. states, with strong understanding of varying state-specific employment laws and compliance requirements.</li><li>Travel, up to 20%.</li><li>Experience in a creative, agency, or high-growth environment is strongly preferred.</li><li>Deep knowledge of HR/People best practices, organizational development, and employment law. Demonstrated ability to influence, coach, and build trust with stakeholders at all levels.</li><li>High emotional intelligence, integrity, and sound judgment in sensitive situations.</li><li>Proficiency in HR/People systems and data-driven approaches to talent strategy.</li><li>Clear communicator who is warm, collaborative, and solutions-focused.</li><li>Bachelor's degree or equivalent experience; HR certification (SHRM-SCP, SPHR) preferred.</li><li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards.</li></ul><h4>Additional Information</h4>At Enthuse and Inspira, we believe stronger relationships drive stronger outcomes—not only in business, but in the communities we serve. Inspira proudly supports Alex’s Lemonade Stand Foundation. Enthuse champions women entrepreneurs through the Enthuse Foundation. Together, we are committed to making a positive impact in all we do.The base compensation range for this job classification is between $100,000.00-$130,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.This position offers incentive opportunities&nbsp;plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.Enthuse&nbsp;is committed to providing reasonable accommodations to qualified individuals with disabilities&nbsp;and for other reasons&nbsp;in the employment application and hiring process,&nbsp;in accordance with applicable law.&nbsp;&nbsp;To request an accommodation please contact&nbsp;<a href="mailto:recruitment@enthuse-marketing.com" target="_blank">recruitment@enthuse-marketing.com</a>.

ENTHUSE

Senior People Business Partner

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:&nbsp;GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every dayGREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive costStrategic Priorities:Portfolio: Best buildings in the best places at the most competitive costsEnvironment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brandHospitality: Frictionless experiences for colleagues across moments that matterOperations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate riskGlobal Leadership and Governance ResponsibilitiesA summary of key responsibilities include:This position will lead the delivery of large-scale, complex construction projects. The role requires full lifecycle project leadership with a strong emphasis oncost control, schedule management, risk mitigation, andteam leadership. The successful candidate will be responsible for guiding internal and external teams to ensure that capital projects are delivered safely, efficiently, and to the highest quality standards. Leading construction contract negotiations, managing budgets, change orders, schedule adherence and contingency utilization.This position will be responsible for all aspects of construction through each stage of major capital projects. With a focus on reducing cost, managing schedule and implementing a robust risk management process. The role will support the Project Team and leads the construction team – a mix of internal/external partners to ensure all aspects, quality control, constructability and safety of the project are achieved along with cost and schedule management.&nbsp;The candidate will have strong technical knowledge, leadership and team development skills. They must have strong contract and stakeholder management skills and proficiency in collaborating across large complex project teams of engineers, architects and other professions to ensure the project is designed and executed effectively.Other deliverables include:<ul><li>Construction Lead on Projects at all stages, Design, Execution and Handover.</li><li>Determines the scheduling of different phases of a project base on established deadlines</li><li>Manages the construction budget and collaborated with the Project Controls lead on Change Control and reporting</li><li>Responsible for safety and quality control during construction phases</li><li>Oversees all onsite and offsite construction to monitor compliance with AMEX requirements and building and safety regulations</li><li>Coordinate all construction activities and logistics with relevant project teams and partners as required</li><li>Communicates regularity with Project Lead, Project Controls and Design Lead and aligned on communication to Key Partners at all stages of design, construction and hand over.</li><li>Facilitates the Construction planning, tracking and reporting against key project Deliverables</li><li>Understand Key Performance indicators and puts plans in place to meet and identify areas for improvement.</li><li>Foster a collaborative, accountable culture across project teams and external partners.</li><li>Promotes proactive communication, problem-solving, and ownership at all levels.</li><li>Provides leadership and supports the Project Delivery team to ensure the project focus on cost an schedule objectives, identify and militate risk and adhere to key financial procedures</li><li>Manages the coordination and logistics between base building and interior fit-out to deliver a world class facilities for American Express</li><li>Provides thought leadership and direction on construction means, methods, concepts</li></ul>Executive EngagementsThis role will have frequent interaction with the SVP of GREWE and the President of Enterprise Shared Services, and on occasion with other AXP executive committee members.&nbsp;&nbsp;This leader will demonstrate the ability to interact with these senior executives with ease, and also dive deep into details when necessary, interacting with project team members at all levels.&nbsp;&nbsp;The role is expected to frequently present to the GREWE SVP.Major Duties &amp; Responsibilities:<ul><li>Lead construction deliverables for GREWE large property development projects at all stages. This includes strategic planning, budget, schedule, pre-construction activities, quality and safety deliverables at all stages of projects</li><li>Leads the development of pre-construction and construction planning &amp; strategy for projects: across base building and interior fit-out to deliver world class facilities for American Express</li><li>Act as the senior client representative during construction, ensuring contractor performance and accountability.</li><li>Provides thought leadership and direction on construction means, methods, concepts &amp; foster a culture of innovation and continuous improvement</li><li>Delivers project status reviews by monitoring schedule, cost, submittals &amp; RFI.</li><li>Brings on world class talent and design expertise (internal/external) as appropriate</li><li>Works with the Director of Project contrils to ensure a robust approach to monthly cost reporting with Developers and CM’s across projects.</li><li>Manages and reports on cost and change control throughout construction in alignment with the change control governance model</li><li>Lead value engineering &amp; identify cost saving opportunities to bring forward to AMEX leadership for decisions.</li><li>Supports the facilitation of cost risk assessments at key milestones of the project and manages contingency spend in collaboration with Project Leadership</li><li>Establishes robust approach to monthly schedule reporting with Developers and CM’s across projects.</li><li>Manages project schedules and provide weekly/monthly reporting to the Project Controls and Project Leadership</li><li>Maintain rigorous safety, compliance, and reporting standards throughout construction.</li><li>Manages and reports on key construction risks and provides mitigation strategies though the established Risk Management system.</li><li>Supports the facilitation of Cost Risk Assessments (CRA’s) across projects to identify and drive decisions on contingency</li><li>Supports the facilitation of Schedule Risk Assessments (SRA’s)</li><li>Meets routinely with key GREWE and workplace partner stakeholders to keep transparency into priorities across teams and address points of friction in our service delivery.</li><li>Meets routinely with other discipline partners (i.e. hospitality, operations, safety and sustainability) to find synergistic goals and co-create strategic value-additions on a global scale.</li></ul>Minimum&nbsp;Qualifications:<ul><li>10+ years’ experience in construction management for major commercial or corporate real estate projects</li><li>10+ years’ experience managing major CM’s, GC’s and construction trades as third-party vendors to major corporations</li><li>10+ years’ work experience construction management supporting commercial or corporate real estate portfolios, with a clear understanding of the project process.</li><li>Deep knowledge of cost, schedule and risk on major capital projects.</li><li>Lead constructability reviews and establish robust approach to construction quality.</li><li>Ability to translate complex project data into and compelling business cases, analyses and program plans, tailored various stakeholder groups</li><li>Proactive critical thinking and qualitative/quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)</li><li>Exceptional Project Management skills, including ability to lead teams (both Internal &amp; External) build dashboards, presentations and track metrics, and assemble project information into clearly written report that document findings and recommendation and communicate progress.</li><li>Exceptional organizational skills and ability to focus on details while not losing sight of the big picture</li><li>Ability to easily partner with and influence senior leaders across the AXP organization</li><li>Strong team player, ability to take direction and remain flexible and adaptable to changing priorities</li><li>University/Bachelor’s degree or equivalent experience in Construction Management or equivalent.&nbsp;</li><li>Project Management Professional (PMP) or equivalent</li></ul>Preferred Qualifications:<ul><li>Engineering, Construction Management</li><li>Primavera, Advanced knowledge of Microsoft Office Suite (Project, Excel, PowerPoint, Word).&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

American Express

Director, Construction Management, Property Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp;The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk&nbsp;(OR)&nbsp;within&nbsp;Business Unit&nbsp;(BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.&nbsp;Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director Control Management - Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Lead and develop a team of Control/Risk Management professionals across various markets/office locations&nbsp;&nbsp;</li><li>Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience leading teams in a fast-paced environment&nbsp;</li></ul></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Control Management - Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Segment Controllership organization is looking for a proactive, energetic, and dedicated finance and accounting professional that can integrate well into a high performing and dynamic environment.&nbsp;&nbsp;The appropriate accounting, controls and reporting for the Company’s compensation and benefits programs. &nbsp;We are looking for someone who demonstrates success in operating efficiently across varying tasks and deadlines with strong communication, collaboration, and people-leadership skills. We ensure the appropriate planning, accounting, financial reporting and controls for theretirement plans, shareholders' equity activities, and earnings per share (EPS), and the Company’s incentive and stock-based compensation, benefit programs in the United States. We advise business partners on new or changing business activities. We focus on developing financial control and risk governance processes, proactively identifying process efficiencies, and raising overall financial control awareness in the business. We play a meaningful role in the external reporting for the Company, including in SEC, Federal Reserve and other statutory filings, earnings announcements and legal entity financial statement disclosures.How will you make an impact in this role?<ul><li>Spearhead the design and implementation of innovative financial processes that enhance operational efficiency, reinforce governance, and empower data-driven decision-making. Collaborate cross-functionally to develop agile and streamlined close processes that adapt to evolving business needs.</li><li>Perform monthly, quarterly, and annual accounting and reporting processes for retirement and benefits plans, shareholders’ equity transactions, and earnings per share (EPS) calculation - ensuring timely, accurate financial reporting and strong internal control environment. </li><li>Provide accounting and control guidance for new and evolving business activities, including analysis, financial reporting, planning, and forecasting within areas of responsibility.</li><li>Ensure compliance with financial reporting policies, regulatory requirements, model governance standards, and third-party management protocols.</li><li>Conduct risk-based control reviews and accounting assessments, including SOX control testing and documentation.</li><li>Manage account ownership and reconciliation processes to ensure accuracy, transparency, and integrity across financial systems.</li><li>Support P&amp;L analytics and balance sheet reviews to identify and address emerging risks and issues.</li><li>Partner with Treasury to support Comprehensive Capital Analysis and Review (CCAR) activities.</li><li>Contribute to external reporting efforts, including SEC, IFRS, earnings releases, and disclosures related to assigned areas.</li><li>Serve as the primary liaison for internal and external auditors, maintaining a strong financial control focus across end-to-end processes to proactively identify and mitigate risks.</li></ul>Minimum Qualifications<ul><li>Minimum 5+ years of proven accounting and financial experience.</li><li>Exceptional verbal and written communication skill</li><li>Strong relationship building and collaboration skill</li><li>Proficient in US GAAP and application of accounting standards</li><li>Commitment to working in a team environment to achieve results.</li><li>Strong problem solving/analytical skills and impeccable attention to detail.</li><li>A flexible, results driven individual with the ability to lead and influence without authority.</li><li>Ability to design and implement process efficiency enhancements&nbsp;</li><li>Organizational skills with the ability to meet/exceed deadlines and manage multiple projects simultaneously</li><li>Strong financial control focus, requiring ability to proactively understand and identify risks from an end-to-end perspective</li></ul>Preferred Qualifications<ul><li>Experience in Compensation, Finance, Accounting and/or stock plan administration in a global company preferred.</li><li>Degree in Accounting/Finance or related field strongly preferred.</li><li>Ability to synthesize, manage, and interpret large data sets highly desired</li><li>CPA/MBA or equivalent strongly preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team:The SME &amp; Business Blueprint Engineering Organization is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to unleash the power of small business customer focused products and data-oriented solutions in support of the Global Commercial Services (GCS) Strategic Priorities. Your engineering team partners closely with the GCS Line of Business to deliver outstanding experiences, that includes a Small Business Ecosystem, Business Line of Credit and Business Checking Account.The Role:This Engineering Director reports directly to Andres Escobar, VP Engineering, Business Blueprint Platforms &amp; BCA and will be based in New York City. Periodic travel to Phoenix, Atlanta, and other key offices is required throughout the year, up to 15% of the time.In partnership with key Technology teams and Product colleagues, the Engineering Director is responsible for the delivery of all features and functionality on the Business Banking products.Key Responsibilities:- Work with a team of talented, hardworking engineers to build and deliver the mobile roadmap- Work closely with product development and strategy stakeholders to understand the product and customer needs; and enable the product and customer vision for the company- Contribute to advance the Digital Banking Platform (DBP) to improve developer efficiency- Responsible for the people management of co-located and remote engineering teams- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics- Recruit best in class and diverse engineering talent from the industry at large- Drive innovation within a fast-paced agile environment- Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps- Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across engineering teams.- Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesQualifications:- Experience in software industry building customer facing products. Ideally this experience is in the Fintech space.- Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment- Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies- Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams- Experience attracting, hiring retaining and leading top engineering talent- Experience with Agile, Scrum or other rapid application development methodologiesSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization will accelerate sales and drive profitable charge volume growth. Within Commercial Business Enablement, the Sales Enablement, Pricing &amp; Transformation (SPT) team, is the analysis and business decisioning arm of GCS responsible for studying business performance and uncovering practical insights to support growth. The SPT Capabilities group leads tools strategy for our 4,000+ colleagues in the field (face-to-face) and telephone teams who lead new sales and the retention and of existing business.We collaborate across the entire GCS business to accelerate growth by equipping a best-in-class B2B customer-facing organization. This includes introducing innovative solutions and crafting roadmaps for the most viable integrations to provide a seamless and outstanding prospect and customer sales experience. We are working to curate a best-in-class sales process using technology, AI, and Machine Learning and are looking for a highly motivated, strategic problem solver who sees the opportunity in every challenge. If you have experience in curating the capabilities for an exceptional B2B organization, please review the responsibilities below to learn more about how this position plays an important role within the organization.How will you make an impact in this role?<ul><li>Lead the end-to-end execution of funded initiatives, define the problem statement and how to address it, define timelines and progress gates, coordinate cross-functional partners, and ensure successful delivery of outcomes</li><li>Serve as the primary advocate for sales teams by gathering, analyzing, and synthesizing customer feedback, sales insights, and market trends to advise product and capability decisions</li><li>Develop and drive multi-year strategic roadmaps for commercial sales capabilities, aligning with company focus areas and prioritizing investments based on business impact and customer value</li><li>Lead and mentor a direct report, providing direction, career development support, and performance management</li><li>Own the relationship management and governance for third-party tools and partners within your remit including vendor selection, contract renewals, performance monitoring, and termination processes</li><li>Deploy cross functional collaboration with Business Development, Client Management, Marketing, Operations, Technology, Control Management, InfoSec, Compliance and Legal to ensure alignment across strategies, tools, and initiatives</li><li>Define and report critical metrics to evaluate capability effectiveness and ensure continuous improvement and alignment with business goals</li><li>Negotiate contracts and terms with third-party vendors</li></ul>Minimum Qualifications:<ul><li>Noteworthy results in Product Management, Business Strategy, or an equivalent field, preferably in a B2B sales environment</li><li>Proven experience handling cross-functional initiatives and leading projects from concept through execution</li><li>Strong analytical and critical thinking skills which translate data and insights into actionable business decisions</li><li>Demonstrated ability to support and mentor junior team members</li><li>Experience being responsible for the relationship and performance of third-party vendors or external partners, including contracts and performance metrics</li><li>Excellent communication and collaboration skills, with the ability to influence across all levels of the organization</li><li>Proficiency in project management methodologies</li></ul>Preferred Qualifications:<ul><li>MBA or relevant graduate degree</li><li>Experience working within or closely with BD and CM teams</li><li>Knowledge of CRM, sales enablement platforms, or commercial sales technology ecosystems</li><li>Background in tool rationalization or capability development in a sophisticated business environment</li><li>Experience developing and owning long-range strategic plans and investment roadmaps</li><li>Familiarity with Voice of the Customer methodologies and customer journey mapping</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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