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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.The Manager, Growth Marketing and Analytics Capabilities, is a product development role. You will be instrumental in spearheading development of marketing capabilities initiatives to drive growth in the Small Business segment, collaborating across the enterprise to grow contextual, cross-selling opportunities for Small Business products, and partner with Marketing to evolve our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and unlock new capabilities to accelerate marketing enablement.Responsibilities include:<ul><li>Lead the implementation of contextual, cross-sell opportunities across the digital ecosystem</li><li>Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative</li><li>Clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully</li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks</li><li>Partner with Analytics and Marketing to prioritize and deliver initiatives to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization</li><li>Partner with Analytics and other Product teams to deliver a comprehensive Small Business Analytics tooling strategy and a plan to execution upon the strategy</li><li>Own third-party vendor relationships to innovate on capabilities and drive efficiencies</li><li>Collaborate with key stakeholders including Marketing, Engineering, and UX Design to develop solutions that meet business and regulatory requirements and timelines</li><li>Create and update management reports to track progress of development and quantify impact post-launch</li></ul>Minimum Qualifications:<ul><li>Experience in digital product and development with proven ability to effectively drive consensus amongst cross-functional teams, seamlessly deliver customer-focused experiences, and thrive dealing with fast paced and changing needs in a matrixed environment</li><li>Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way</li><li>Excellent communication and stakeholder management skills including change management conversations. Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders</li><li>Structured, analytical thinking: Ability to dive deep on data to monitor results and quantify impact</li><li>Curiosity &amp; grit: Ability to conduct independent discovery and research, driving outstanding questions to resolution</li><li>Organization and planning: Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex</li><li>Background in or demonstrated ability to use data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.&nbsp;</li><li>Interest in marketing attribution methodologies and implications for investment</li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Manager - Digital Product Management (Growth Marketing & Analytics)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies.This is a unique and exciting opportunity to be at the intersection of business strategy and product discipline, offering well-rounded experience and development in bringing business and technology together to drive immense business value.&nbsp;The individual in this role will be responsible for overlaying sales and marketing strategic needs with analytics and machine learning workstreams; and leverage his/her product experience to convert ideas into reality. This is a team of product managers, data scientists and engineers who are passionate about enabling products which support our prospect targeting strategy. The team partners closely with marketing &amp; technology to develop APIs, data platforms and tools for American Express to more deeply understand commercial prospects, anticipate their needs and deliver personalized products and services.Responsibilities:<ul><li>Support ongoing management and optimization of the product backlogs</li><li>Translate product roadmap features into well-defined product requirements/user stories and acceptance test criteria.</li><li>Use analytical skills to deep dive into the data to understand and use that to provide backing to results and reasoning for a product.</li><li>Work with data scientists, technologists, and marketing business partners to develop products and features within prospect marketing capabilities to work analytically and easily translate analytical solutions into actionable information</li><li>Interacting with users &amp; stakeholders to identify needs &amp; opportunities</li><li>Partnering with use case Product Owners, and other stakeholders to ensure smooth delivery of end to end product and capability</li><li>Work collaboratively with business and product teams to support changes, develop, analyze, and deliver real-time solutions.</li></ul>Minimum Qualifications:<ul><li>Experience with product management and product lifecycle</li><li>Experience in Data Management and/or Product Development in building data capabilities</li><li>Strong analytical &amp; problem-solving skills</li><li>Experience with data analytics using advanced SQL is required</li><li>Experience in Agile Scrum methodology or the Software Delivery Life Cycle</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders across geographies to drive collaboration and alignment</li><li>Ability to effectively interpret technical/business objectives and articulate solutions</li><li>The ability to think conceptually, change management skills and comfort with developing win-win solutions in the face of ambiguity and frequently changing landscape.</li><li>Strong presentation and communication skills, both written and verbal, with the ability to drive compelling messages to broad audiences.</li><li>Bachelor’s degree in computer science, Information Technology or a related field</li></ul>Preferred Qualifications:<ul><li>Experience in Big Data ecosystem &amp; working on large datasets</li><li>Python programming experience</li><li>Familiarity with salesforce and similar CRM platforms</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Analyst-Product Management

Position SummaryThe Compliance Manager is responsible for Proximo’s U.S. federal and state beverage alcohol regulatory compliance activities.Role &amp; Responsibilities<ul><li>Provide guidance regarding compliance with federal and state trade practice laws and regulations.</li><li>Review all product labels and packaging for compliance with federal and state requirements.</li><li>Obtain and maintain federal label approvals and state brand and label registrations.</li><li>Maintain state price filings.</li><li>Prepare and submit state excise tax reports.</li><li>Obtain and maintain federal and state licenses and permits for manufacturing, distribution and retail activities, including reporting of corporate changes.</li><li>Obtain state and local permits required for events and activations.</li><li>Obtain and maintain solicitor’s permits and similar permits for individual employees.</li><li>Obtain and manage NABCA codes.</li><li>Report distributor and broker information to states.</li><li>Ensure compliance with state redemption and recycling requirements.</li><li>Provide guidance regarding product classification and product development.</li><li>Manage outside legal counsel with respect to complex label and formula issues.</li><li>Coordinate with internal counsel as required on all of the foregoing matters.</li></ul>Key Competencies<ul><li>Organization &amp; Planning: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes and schedules other people and their tasks; develops realistic action plans.</li><li>Business Acumen: Deep familiarity with distilled spirits industry; understands business implications of decisions and comprehensive cost/benefit analysis; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. </li><li>Problem-Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information thoughtfully; develops alternative solutions; works well in group problem-solving situations. </li><li>Communication: Communicates clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively.</li><li>Quality: Demonstrates attention to detail and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work and others’ work to ensure quality. </li><li>Managing People: Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills. </li></ul>Key RelationshipsInternal: Marketing, Sales &amp; OperationsExternal: State Regulatory Authorities &amp; TTBKnowledge and Experience<ul><li>Bachelor’s degree.</li><li>At least 7 years of relevant compliance experience, including at least 3 years of beverage alcohol compliance experience.</li><li>Strong writing and communication skills as well as analytical, organizational and problem-solving skills.</li><li>Strong interpersonal, leadership and employee development skills.</li><li>Strong knowledge of standard Microsoft Office programs. </li></ul>The salary range for this role is a base salary of $90,000 - $120,000 along with an annual bonus, 401K match, and medical and wellness benefits. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience and skill set against internal peers and against the scope and responsibilities of the position. Proximo is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, national origin, citizenship status, age, genetic information, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law.

Proximo Spirits

Compliance Manager (Alcohol Beverage)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.Key Responsibilities:<ul><li>Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.</li><li>Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul><h4>Minimum Qualifications</h4><ul><li>2+ years of relevant audit experience</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality.</li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.</li><li>Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.</li></ul><h4>Preferred Qualifications</h4><ul><li>Relevant audit experience within the financial services industry.&nbsp;</li><li>Degree in accounting, finance, business, or another related field.</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li><li>Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Auditor - US Consumer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About The RoleThis Vice President/ Audit Leader position will report to the Portfolio General Auditor of the Technology portfolio and will provide banking / payments industry, technology and data analysis expertise to Internal Audit Group (IAG) audits, special projects, and other related advisory activities. This position will be heavily relied upon for thought leadership in audit reviews supporting the end-to-end customer lifecycle.The Key Responsibilities of the role include:<ul><li>Deliver annual plan of audit projects in assigned areas or Business Line(s) using an integrated auditing approach that considers financial, operational, compliance, and technology risks.</li><li>Accountable for direction of audit work during the planning, performing and reporting phases of their assigned portfolios.</li><li>Develops and maintains relationships with Senior Business Leaders across all business units to identify changes in business circumstances and risks that impact audit plans and influence management’s focus on control.</li><li>Manage special projects across different business units and geographical regions as assigned.</li><li>Manage a team of audit professionals to execute audit projects in conformance with professional and department standards, budgets and deadlines using a flexible resourcing strategy, optimizing the use of highly qualified professional staff.</li><li>Evaluate new / emerging risks and industry trends and provide timely insights that are business aware and forward looking.</li><li>Execute continuous business monitoring of the American Express Enterprise Digital &amp; Analytics department’s activities, including assessing the impact of industry developments, changes in management’s policies, procedures, systems, controls, as well as monitoring key risks associated with the Company’s products and services.</li></ul>Minimum Qualifications<ul><li>10+ years relevant technology audit experience </li></ul><ul><li>5 + years knowledge and experience auditing Data Governance and Data Management &amp; Architecture control domains </li><li>Experience with Data Management Tools (e.g., Collibra, Informatica, Alation, IBM InfoSphere, etc.)</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards&nbsp;</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li></ul><ul><li>BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field</li><li>Professional Certification CISA (or CISM) required.CDMP is also required within one year if the successful candidate does not already have the certification.</li><li>Understanding of regulatory, accounting, and financial industry best practices and emerging trends relevant to the business, including technology and data implications (e.g., GDPR, CCPA, HIPAA, SOX, Basel III)</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/ control knowledge, and communicate data analysis, issues and control recommendations with clarity and integrity</li><li>Strong written and verbal communication skills that deliver quality, concrete and practical feedback to management on potential control issues and solutions to close gaps</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, applying related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Demonstrable ability to balance multiple projects and provide developmental feedback across the work you're doing&nbsp;</li><li>Proven ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Strong and effective written and verbal communication skills; ability to communicate complex control issues to senior management</li><li>Ability to travel 5% to 15%</li></ul>Preferred Qualifications<ul><li>Big 4 audit experience or financial services audit experience and an understanding of related products, services, features, economics and key regulations&nbsp;</li><li>IT general control and application control testing experience</li><li>Skills for working with data, interpreting results, business intelligence and analytic standard processes&nbsp;</li><li>Additional Professional Certification (CRISC, CIPP, CPA or CIA) preferred</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Audit Leader, Data Governance & Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Internal Audit Group (IAG) is a worldwide function with approximately 300 team members and offices in seven countries. IAG is comprised of assurance and risk professionals with diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Additionally, approximately 90% percent of IAG team members hold at least one professional certification. The IAG organization consists of 14 audit teams aligned with the business units and staff groups along with a Professional Practices group that manages audit methodology, quality assurance, regulatory relations, and reporting.The Vice President, Analytics &amp; Insights will play a critical role in the development and execution of the analytics strategy for the Internal Audit Group. This leader will drive the adoption of advanced analytic techniques, foster a culture of innovation, and oversee the development of high-impact and scalable analytics that enhance the audit effectiveness and risk insights.Key Responsibilities:<ul><li>Co-develop and execute the analytics strategy for the Internal Audit department, ensuring alignment with audit priorities, regulatory expectations, and evolving risk landscapes.</li><li>Lead the integration of advanced analytics capabilities, including AI/ML models, anomaly detection, and automation, into the audit lifecycle to enhance insight generation and risk detection.</li><li>Identify and prioritize high-impact use cases to improve audit efficiency, effectiveness, and coverage using both structured and unstructured data.</li><li>Own the development and management of reusable analytics products, dashboards, and continuous risk monitoring tools that enable scalable and &nbsp;repeatable.</li><li>Define and track metrics for success (e.g., adoption rates, cycle time reduction, coverage gains) to measure the impact and effectiveness of analytics initiatives.</li><li>Develop and execute the program’s communications strategy, ensuring alignment and awareness across Internal Audit leadership, audit teams, and key stakeholders.</li><li>Design and lead enablement programs, including training and knowledge-sharing initiatives, to upskill auditors and promote use of analytics across the department.</li><li>Provide clear, concise reporting to senior leadership on program progress, impact, and roadmap execution, including materials for audit committee and regulatory updates.</li><li>Support regulatory exams and internal governance reviews by ensuring analytics methods are transparent, well-documented, and compliant with applicable procedures and standards.</li><li>Foster a culture of innovation and data-driven decision making within the Internal Audit Group through thought leadership, collaboration, and continuous improvement.</li><li>Lead and mentor a geographically diverse team of analytics professionals, fostering a high-performance culture with a focus on growth and development.</li><li>Continuously evolve the analytics operating model, including governance, intake/prioritization, and delivery.</li></ul>Qualifications:<ul><li>10+ years of experience in analytics, audit, or risk roles within the financial services industry.</li><li>Deep understanding of business processes, financial products, regulatory environments, and internal control frameworks.</li><li>Proven experience leading teams and driving strategic transformation within established organizational structures.</li><li>Hands-on experience with advanced analytics techniques, such as machine learning, predictive modeling, clustering, and anomaly detection.</li><li>Proficiency in analytics programming (e.g., Python, R, SQL) and data visualization tools (e.g., Tableau, Power BI).</li><li>Strong foundation in data-driven storytelling, with the ability to translate complex findings into clear, actionable insights for senior leadership.</li><li>Bachelor’s degree in accounting, Finance, Information Systems, Data Analytics, or related fields; advanced degrees or certifications (e.g., CPA, CIA, CISA, CFA, or data science) are preferred.</li><li>Exceptional stakeholder management skills and ability to influence cross-functional teams in a matrixed environment.</li><li>Proven ability to manage multiple projects with competing priorities while maintaining high standards of quality and compliance.</li><li>Committed to developing talent, promoting a culture of inclusion, and driving continuous improvement.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President, Analytics & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) enables businesses globally to pay for what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Product, the Product Operations team supports operational processes, servicing readiness, customer experience monitoring, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight. We partner closely with Control Management in the First Line of Defense.The Director, Product Servicing Strategy &amp; Enablement, will lead a team that is focused on supporting the Corporate &amp; B2B Products, including creating and evolving the servicing strategy to provide a best-in-class experience for all client segments across the solutions and enabling the products to continue to achieve desired growth goals. Additionally, the Director will closely collaborate with several internal (e.g., Global Servicing, Corporate &amp; B2B Product Management and Product Development teams, GCS and AET Operations, etc.) and external partners to ensure a seamless customer experience across all existing solutions, enable servicing readiness for new partners and features, and support escalations.Responsibilities:<ul><li>Strong relationship management and communication skills, including ability to foster alignment among customers, stakeholders and senior leaders</li><li>Develop and drive a forward thinking, comprehensive servicing strategy in partnership with Global Servicing, where customer satisfaction and business impact are prioritized and aligned with the product team business strategy</li><li>Lead the operational readiness efforts to ensure all downstream servicing teams have the tools to effectively service product features &amp; processes as they are enabled or enhanced including:<ul><li>Document requirements for capabilities, training, communications, and controls to enable servicing team success</li><li>Continuously track &amp; communicate progression against requirements</li><li>Complete post launch evaluation to measure success and identify potential process/product enhancements</li></ul></li><li>Lead stakeholders across the enterprise to monitor and escalate customer issues with products and platforms, ensuring speedy issue resolution</li><li>Guide continuous servicing delivery improvement via analysis of customer and servicing data and development of comprehensive reporting</li><li>Work with diverse stakeholder teams to define, track, and action servicing goals, objectives, and metrics on-time with high quality</li><li>Use strong executive presence to lead discussions, drive innovation and manage priorities within a fast-paced environment</li><li>Lead, support, and develop a dynamic, high-performing team&nbsp;</li></ul>Required Qualifications:<ul><li>Bachelor’s degree</li><li>Ability to provide thought leadership and lead development of strategy with limited guidance</li><li>Strong project management experience with the ability to manage multiple projects and workstreams simultaneously</li><li>Strong relationship management and communication skills, including ability to foster alignment among customers, stakeholders and senior leaders</li><li>Adaptable to continually changing priorities and demonstrate ability to drive creative solutioning</li><li>Ability to synthesize and analyze large, complex data sets to develop insights and drive innovative, data driven solutions</li><li>Working knowledge of GCS Corporate and B2B products</li><li>Experience in leading Servicing strategy, operations, or delivery</li><li>Excellent executive presence and presentation skills</li><li>Ability to effectively prioritize and drive results with limited resources</li><li>Creative and innovative thinker and problem-solver who thrives in ambiguity and evolving strategies</li><li>Strong leadership skills with a passion for developing talent to continuously learn and grow</li><li>Awareness and understanding of the corporate and B2B payments landscape&nbsp;</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc) are advantageous</li><li>Working with product, risk, and compliance functions and have a knowledgeable understanding of the various risks and regulatory obligations of American Express</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payments for corporations and businesses of all sizes globally. The US SME (Small Medium Enterprise) segment is the largest opportunity for growth in GCS and a key area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing customers by offering powerful backing and financial support to Small &amp; Middle Market businesses through the US SME distribution system (digital, phone &amp; field sales).The Senior Manager, Digital Customer Marketing will lead the Demand Gen (lead warming) strategy for the US SME managed customer segment, delivering high-impact, multi-channel marketing campaigns to deepen customer engagement and generate demand across the funnel. This role involves complex campaign execution, quantitative analysis, and a deep understanding of how marketing capabilities can drive efficiency for Sales. Ideal candidate is customer-centric, data driven marketer with outstanding partnership and project management skills.Key Responsibilities:<ul><li>Define and deliver strategy for digital warming campaigns in partnership with broader team, agencies, and partners.</li><li>Manage end-to-end campaign planning, execution, and optimization—ensuring alignment between Marketing and Sales, to support customer growth and revenue generation.</li><li>Build test &amp; learn culture, encouraging innovation to deliver new campaigns to elevate program.&nbsp;</li><li>Develop best-in-class, data-driven marketing strategies and communications to engage our partners and customers.</li><li>Provide strategic guidance and recommendations for further enhancing customer treatments, in partnership with key partners.</li><li>Lead the evolution of our measurement strategy to more closely link digital efforts to charge volume and efficiency gains to prove out return on investment.</li><li>Lead team of 2-3 Analysts by setting clear vision, promoting collaboration, and supporting individual growth in a dynamic environment.&nbsp;</li></ul>Minimum Qualifications :<ul><li>5+ years of marketing strategy and execution experience, with a preference for experience managing development and execution of multi-channel campaigns.</li><li>Innovative and comfortable navigating white space and ambiguity.&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Strategic thinker who can balance big picture with execution components.&nbsp;</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively.</li><li>Analytical and data-driven: ability to synthesize insights and results to make recommendations to drive towards goals.</li><li>Excellent partnership skills: ability to collaborate with and influence multiple cross-functional stakeholders (Sales, Analytics, Product).</li><li>Strong executive presence with ability to communicate effectively across level.</li><li>Strong people leader with ability to motivate, develop, and inspire a team.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Customer Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the mission of ensuring that American Express operates in a safe, sound, and fully compliant manner with all regulatory expectations. GRC establishes and maintains the enterprise risk management framework, conducts independent risk assessments, and monitors key risks across the company.Our colleagues in GRC are passionate about building a strong culture of risk awareness, accountability, and regulatory readiness—driving the company’s growth while safeguarding its reputation and operations.The Compliance Risk Management Governance team develops, oversees, and strengthens the Compliance Risk Management framework to ensure governance structures, policies, and procedures are robust, effective, and aligned with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team manages internal and external exams and audits, ensures timely resolution of findings, educates stakeholders with an examiner mindset, and continuously enhances the efficiency of compliance risk management processes.We are seeking a Project Coordinator to serve as the Guardrail point person, responsible for driving program coordination, tracking progress, and ensuring strategic alignment across compliance initiatives.Key Responsibilities<ul><li>Design and implement a program management framework to coordinate workstreams, track activities, and monitor milestones.</li><li>Build and maintain a 3-year compliance roadmap, prioritizing year-one deliverables with urgency and precision.</li><li>Partner closely with stakeholders across business units, products, and processes to ensure alignment.</li><li>Monitor and report on progress, risks, and KPIs through executive-ready dashboards and presentations.</li><li>Facilitate clear communication between project teams, ensuring alignment with organizational goals.</li><li>Proactively flag and escalate scope changes, resource needs, and financial impacts to senior leadership.</li><li>Define and track key performance indicators (KPIs) for project success.</li><li>Contribute to a positive, collaborative culture with a solutions-oriented mindset.</li></ul>Qualifications<ul><li>Strong project management skills with proven ability to track, prioritize, and execute across complex initiatives.</li><li>Skilled at balancing attention to detail with big-picture thinking.</li><li>Excellent relationship-building and influencing skills, with a history of collaborating effectively across functions and senior leadership.</li><li>Exceptional communication skills, including experience creating executive-level presentations and synthesizing complex information clearly.</li><li>Demonstrated ability to manage multiple priorities in a matrixed environment.</li><li>Experience leading cross-functional teams and navigating ambiguity with resilience.</li><li>Strong problem-solving mindset with enthusiasm for tackling challenges.</li><li>3+ years of project management experience.</li><li>Bachelor’s degree in Business, Management, or related field required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Compliance Program Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Director, Consumer Credit Review, will lead the Consumer Credit Review function within the third line of defense at American Express – reporting to the Vice President of Consumer Credit Review. This leader will be responsible for delivering end-to-end credit review activities for all consumer and small business portfolios and products. This role requires a balance of strong consumer and small business credit acumen, operational leadership, and adherence to regulatory expectations for independent credit review functions.&nbsp;&nbsp; Key Responsibilities<ul><li>Support the Vice President, Consumer Credit Review in executing credit review activities aligned to plan and scope.</li><li>Lead day-to-day review execution for assigned portfolios or projects, including scoping, file selection, and timeline management.</li><li>Supervise and coach a team of experienced credit professionals; provide guidance on methodology, issue identification, and escalation protocols.</li><li>Perform secondary reviews of workpapers to ensure completeness, quality, and adherence to standards.</li><li>Conduct reviews to evaluate credit decisions and adherence to underwriting and account management policies.</li><li>Identify credit quality weaknesses, emerging risks, and process gaps; formulate recommendations for improvement.</li><li>Assist in the drafting of issue summaries and reports; review findings with stakeholders and facilitate initial response discussions.</li><li>Participate in refinement of sampling strategies and review methodology based on portfolio trends and risk focus.</li><li>Support validation of issue remediation and documentation closure.</li><li>Act as a liaison to internal stakeholders within the business or second line for specific review segments.</li></ul>Minimum Requirements:<ul><li>Bachelor’s degree in quantitative field (e.g. statistics, mathematics, finance, economics, engineering, or finance) or related technical field. </li><li>Minimum of 7 years of experience in consumer credit risk management, credit review, audit, or other related function.</li><li>Deep expertise of credit analysis, risk assessment methodologies, and regulatory requirements, particularly in consumer lending.</li><li>Proven ability to build, develop, and lead high-performing teams to deliver independent credit assessments.</li><li>Use data to assess trends, support sampling, validate findings, and monitor portfolio risk.</li><li>Work with large datasets and perform portfolio-level analysis using tools such as SQL, Python, or similar platforms.</li><li>Comprehensive understanding of industry regulations and best practices in consumer and small business lending and credit risk management.</li><li>Strong analytical skills with the ability to interpret complex financial data and make sound decisions.</li></ul>Preferred Qualifications:<ul><li>Large bank and G-SIBs credit risk management experience</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

418 Full Time Jobs in Yonkers, NY, USA