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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Full Stack Engineer in Durham, NC ! The Role Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Brokerage Technology is looking for a Senior Full Stack Engineer who has experience developing Angular UI applications and is capable of full stack Java development for the Fixed Income, FX and Syndicate suite of applications. The Expertise and Skills You Bring <ul> <li>Bachelor’s degree in Computer Science or equivalent. </li><li>10+ years of experience developing multi-tier distributed application preferred. </li><li>Demonstrated expertise developing and testing accessible and responsive UI applications using Angular, NgRx, and TypeScript </li><li>Expert level knowledge of REST API development using Java, Spring and Spring Boot technologies. </li><li>Demonstrated expertise MQ /Kafka technology to develop and support data ingestion services </li><li>Hands-on experience using all major AWS cloud technologies required </li><li>Familiarity using financial messaging protocols like FIX. </li><li>Familiarity with GIT workflow for code check-ins and review </li><li>Experience with devops/deployment tools and techniques like Jenkins, Concourse, Docker etc. </li><li>Strong software experience in developing and a proven track record of delivering full-stack cloud-based applications. </li><li>Demonstrated expertise in various relational and non-relational database technologies (Ideally Oracle/Redis/Aerospike/Dynamo DB DB) </li><li>You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li>You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li>Learning, adapting, and embracing new concepts &amp; technologies quickly and implementing them successfully. </li><li>Understanding of fundamental design principles for building a modular and scalable platform. </li><li>You build positive relationships with other team members and have excellent verbal and written communication. </li><li>Good communication skills, problem solving skills, and a highly professional attitude are essential for this role. </li></ul> The Team Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a full stack developer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions.

Fidelity TalentSource

Principal Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an API Deployment Program Manager to work in Merrimack, NH. The Role Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying Client Integration Solutions in the Integration Solutions product area for Fidelity Institutional (FI) business unit? At FI, we’re dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. You will work with the team leader in supporting Real Time Integrations Team, delivering new and evolving products and services. This role will focus on consult/work with clients and fintechs, to develop Integration use cases, build roadmap and implement as per plans. This also will involve deploying APIs, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments. As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement. The primary focus areas for a Deployment Manager in Integration Services are: <ul> <li>Plan: Analyze and prepare for the opportunity, scale, and complexity. </li><li>Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption. </li><li>Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree required, MBA or equivalent career experience preferred </li><li>5+ years of experience in product development, client management, and software deployment; Testing; demonstrated expert analytical skills and technical competence. </li><li>Experience with Postman, API testing, and Single Sign On </li><li>Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios. </li><li>Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency. </li><li>Keen focus on the end-to-end customer experience; resolve user problems while working across customers to prioritize solutions. </li><li>Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs. </li></ul> <h3>The Team</h3> This is an excellent opportunity to join the Integration Services and work on solutions to drive FI business forward. The team aligns with FI business partners in an agile way of working. By putting autonomous agile teams, at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative learning agile culture.

API Deployment Program Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer (QA Automation) in Smithfield, RI and Westlake, TX! The Role Fidelity Brokerage Technology is looking for a Sr. Software Engineer with strong software development and test automation skills. As a Sr. Software Engineer, you will design, develop, test, deploy, maintain test automation frameworks and solutions that will improve the robustness, stability and reliability of FBT business process automation solutions. The Expertise You Have <ul> <li>Bachelor’s or Master’s degree in Computer Science, Software Engineering or related field </li><li>Strong hands-on experience with crafting and maintaining testing frameworks like Selenium (TestNG), PlayWright </li><li>Solid understanding a programming language such as Java or Javascript </li><li>Good understanding of web services testing and familiarity with RestAssured is preferred </li><li>Good understanding of Jenkins as CI Tool and configuration </li><li>Experience working in an Agile environment </li></ul> The Skills You Bring <ul> <li>Experience with RESTful APIs, and API testing tools and technologies such as Selenium, Cucumber, ReadyAPI, Karate </li><li>Experience with Java/J2EE, Groovy, Junit, JavaScript </li><li>Expert level knowledge of SQL and experience with Oracle </li><li>Experience with JIRA, GitHub, Jenkins pipeline </li><li>Able to perform many roles within the agile squad from development to QA to systems analysis in order drive sprint deliverables to completion </li><li>Able to learn large software systems end-to-end quickly, and has keen attention to detail </li><li>Able to work with other team members in a distributed team environment, and willing to mentor others </li></ul> The Value You Deliver <ul> <li>Defining and completing test strategies, scenarios, and steps for automated and functional testing </li><li>Managing the execution of all QA work throughout the agile process </li><li>Collaborating with development teams to develop valid test approaches and scenarios </li><li>Working with new technologies to solve test challenges and process improvements </li><li>Executes manual and/or automated test scripts for multiple or complex projects </li><li>Leads test script reviews and mentors QA / Squad members on test tools and technologies. </li><li>Contributes to CI/CD through automation </li><li>Strong analytical, communication, and organizational skills and the ability to manage multiple tasks at a given time </li></ul> Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Senior Software Engineer (QA Automation)

Senior Software Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer to work in Westlake, TX! The Role Our teams build and contribute to Fidelity’s digital presence. As a web developer, you will help us build the web user experience and the underlying platforms needed to support our digital presence. You’ll work on building end to end features as part of our autonomous, cross functional teams. You’ll have the opportunity to contribute to own entire features from concept to deployment working on cross-functional teams. You'll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment. The Expertise and Skills You Bring <ul> <li>You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge. </li><li>Are a creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. </li><li>Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? </li><li>Are experienced with the tools of the trade including a variety of modern programming languages and frameworks </li><li>Care about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles </li><li>Stay on top of Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. </li><li>Have a mindset of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. </li><li>Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. </li><li>Have strong communication skills and technical expertise to drive and participate in meaningful discussions. </li><li>5+ years of software development experience </li><li>Strong knowledge of HTTP based APIs, Networking and how the internet works. </li><li>Strong JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools. </li><li>Understand Async code (Promises, Callbacks, Event Loops) </li><li>JS Tooling (ESLint, Webpack , Grunt, Gulp) </li><li>JS MV* frameworks (Angular, React) </li><li>Comfortable with Visual Design &amp; Rapid Prototyping </li><li>Expert at one IDE of choice (VS Code, WebStorm) </li><li>Node.js frameworks NPM, Express </li><li>Automation Tools/Frameworks (Mocha, Jasmine, Selenium, Protractor) </li><li>Advanced Git skills </li><li>API Design &amp; Development, MicroServices Architecture. </li><li>DevOps, Automated Testing and Continuous Delivery </li></ul> The Team We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Software Engineer

As Senior Cloud Engineer, you will utilize your strong Cloud experience to develop solutions in support of Fidelity Wealth technology squads. This position involves working on an exceptionally talented team whose job is to build platforms and solutions in support of Fidelity’s cloud journey. The ideal candidate for this position will have a strong background in cloud technologies and the ability to work in a fast-paced agile environment. They will be able to navigate and mange technical complexities while developing secure and scalable solutions for our customers. The Team The Fidelity Wealth Platform Enablement organization is responsible for enabling Fidelity Wealth to accelerate the delivery of value to Fidelity’s customers by providing platforms, frameworks, and security capabilities to the development community. You will be a key member of the Cloud Engineering team who is responsible for building tools and processes to advance the organization’s ability to leverage the public cloud for solving business problems. The Expertise You Have <ul> <li>BS degree in computer science preferred with 3+ years of working knowledge in cloud and related technologies. </li><li>Expert in building containerized applications using Go Language. </li><li>Skilled in Python, Java, Node JS, Docker, Kubernetes, Infrastructure as Code, CloudFormation, Terraform. </li><li>Proficiency with CI/CD tools and implementing pipelines. </li><li>Experience with building secure cloud solutions. </li><li>Experience with AWS services, IAM, Networking, and CloudFormation, Azure experience is a plus. </li><li>Proficient communication skills with an ability to present to both technical and non-technical stakeholders. </li><li>Understanding of how to build self-service solutions to be used by development teams. </li><li>Preferred experience in retail financial markets or another highly regulated industry. </li></ul> The Skills You Bring <ul> <li>You enjoy finding opportunities to innovate and take thoughtful risks to get things faster. </li><li>You are intellectually curious and love learning new skills and capabilities, e.g., new Cloud services. </li><li>You enjoy contributing to the success of your team while solving difficult technical problems. </li><li>You enjoy finding opportunities to innovate and take thoughtful risks to get things done faster. </li><li>You are truly client-obsessed and dedicated to understanding and learning about customer needs and requirements; both external and internal. </li><li>You are comfortable working in an agile environment. </li></ul> The Value You Deliver <ul> <li>Delivering cloud solutions and platforms to Fidelity Wealth development squads, removing the heavy, undifferentiated lifting that slows squads down when trying to build and deploy their applications to the cloud. </li><li>Providing support to the Fidelity Wealth development community for the products and platforms created by Platform Engineering. </li></ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Golang/AWS Developer

Sr. Systems Analyst/ Product Owner Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Smithfield, RI, Boston, MA, or Jersey City, New Jersey The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring <ul> <li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul> The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Product Owner

Senior Full Stack Engineer, Cloud Platform The Role We are looking for a passionate, self-motivated Software Engineer with strong programming fundamentals, software design and practices to help build and manage our cloud platform. In this role, you will have a great opportunity to marry your full-stack software engineering skills with hands on cloud development. Join our talented team of engineers, designing and building the foundation that propels our business to harness the power of cloud. This position can be located in Boston, MA, Merrimack, NH or Westlake, TX. The Expertise and Skills You Bring <ul> <li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) </li><li>5+ years of software engineering experience </li><li>Certifications preferred: AWS Solutions Architect, AWS Developer, or Kubernetes Application Developer. </li><li>Passion for excellence, automation, innovation, and collaboration. </li><li>Eager to learn new technologies, ways of working, and to adapt every day. </li><li>Bring curiosity and a questioning mind-set to work, injecting new points of view to the team. </li><li>Ability to triage, execute root cause analysis, and be decisive under pressure. </li><li>Ability to creatively solve new, interesting problems in a dynamic environment. </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships. </li><li>Ability to act confidently and cautiously in break-the-glass production scenarios to resolve customer outages. </li><li>Solid understanding/experience of storage, containers, serverless architecture/framework, cloud IAM controls and policies. </li><li>Hands-on experience building and deploying applications using a variety of Amazon Web Services (primarily Cloud Formation, compute, EBS volumes and container). </li><li>Proficient in object-oriented Python and developing serverless functions with Boto. </li><li>Full-stack development experience across distributed applications and services. </li><li>Ability to apply design patterns and object-orientation to solutions. </li><li>Hands-on experience with containers and container orchestration. </li><li>Experience managing systems using infrastructure as code tools (CloudFormation, Ansible, Terraform, ARM, etc). </li><li>Strong understanding of Kubernetes concepts/ecosystem and deploying applications into EKS. </li><li>Understanding of versioning and release practices (SCM), code collaboration practices (Git) </li><li>Proficiency with CI/CD tools, especially Jenkins. </li><li>Experience executing the Software Development Lifecycle in an agile environment. </li><li>Experience in defining and implementing a comprehensive cloud reliability and observability strategy, ensuring that Fidelity’s cloud systems are always available when our customers need them. </li></ul> The Team Our Cloud Engineering team collaborates with our architects to design and build our foundational cloud components and frameworks. Through innovation and engineering excellence, we forge the path to harness the power of the cloud for all of Asset Management’s engineers. Please see the below pay rate range for the work location of Boston only: $55.00 - 75.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst in Westlake, TX! The Role Do you want to make a difference in our customers’ lives and work with a highly collaborative, multi-functional team committed to improving the value of our service offerings across Fidelity’s Institutional Wealth Management Services? We are looking for a Senior Systems Analyst who will drive the end user experience with your technical competence, initiative, and brokerage knowledge to support our account management effort for IWMS Clearing and Custody Clients. The focus of this position will entail driving the technical analysis and support of our account management systems. You will be encouraged to support extensive gap analysis, research dataflows from user facing UIs through to backend systems and possess excellent written and oral communication skills. You will work closely with the Squad Lead and a team to craft, build, test, and deliver the features that make up IWMS Digital Account Management experiences. The Expertise You Have <ul> <li>Bachelor’s Degree required, Finance, Computer Science, Management Information Systems, or related technology preferred. </li><li>Demonstrable professional experience as a Systems Analyst for software solutions </li><li>Brokerage experience required, and some familiarity in account management capabilities strongly preferred </li><li>Demonstrable experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems </li><li>Solid grasp and experience with Structured Query Language (SQL) and programming in general </li><li>Proficiency with SQL tools and querying relational databases </li><li>Proven experience working with REST, SOAP, JSON, Splunk and APIs </li><li>Experience with Agile development methodologies </li><li>Excellent analytical skills </li></ul> The Skills You Bring <ul> <li>Real passion for accuracy, clarity, and elimination of ambiguity </li><li>Effective written and verbal communication skills with ability to build relevant content for diverse target audience </li><li>Self-starter who can quickly adapt business processes, goals and objectives and distill them into well-defined requirements </li><li>Collaborate with technology and business teams to deliver high-quality solutions for business problems </li><li>Dedicated, self-managed, hardworking, and motivated with the ability to work independently to deliver results </li><li>Strong facilitation skills in order to engage all necessary parties while building and maintaining relationships </li></ul> The Team The Systems Analyst will be part of the IWMS Digital Account Management product area. The candidate will be a core member on a multi-functional Agile scrum team (squad), partnering with squad leads, business analysts, architects, technology leads, to ensure successful delivery of program objectives and alignment of the work to deliver the product roadmap.

Systems Analyst

Cloud Engineer - Container Platforms The Role Do you want to work with leading edge container technologies and build platforms for exceptional levels of scale ? As a Senior Cloud Engineer in our Container Management Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach support by a dedicated learning day each week. The Expertise and Skills You Bring <ul> <li>Experience in extending Kubernetes including build operators, custom resources. </li><li>Understanding of Kubernetes core concepts. </li><li>Hands-on development experience working with cloud technologies in AWS and/or Azure, </li><li>Experience creating SDK’s in GO / Python Scripting </li><li>Hands on experience building scalable cloud applications. </li><li>Strong understanding of software engineering best practices and principles </li><li>Hands on experience with Continuous Integration and Continuous Delivery/Deployment. </li><li>Passion for the DevOps culture. </li><li>Ability to work autonomously and without supervision to pick up challenges and meet deliverables. </li></ul> Bonus skills <ul> <li>Familiarity with GitOps based tooling (ArgoCD) </li></ul> The Team This is an opportunity for a highly motivated Cloud Engineer to join the Container Management Platform team working in Fidelity Architecture and Engineering, who are responsible for enabling the next generation streaming platforms across Fidelity. We excel in the construction of high quality, secure and scalable cloud platforms using industry-leading engineering principles and practices. We are a global team which has a passion for open source and continuous learning while pursuing engineering excellence in the cloud in a collaborative, open and transparent culture. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 3 if you would like to request an accommodation.

Senior Cloud Engineer

<h3>End User Technician</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelityâ€™s Enterprise Infrastructure Group in Boston, MA! This position will provide end-user technology support for the Fidelity locations in MA. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that canâ€™t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. <ul> <li>Computer Builds â€“ maintain a supply of computers loaded with our base image</li> <li>Computer Deployments â€“ deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li> <li>Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems.</li> <li>Following guidelines to reporting and escalation procedures.</li> <li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li> <li>Working in conjunction with technical and non-technical personnel to optimally navigate the requests.</li> <li>Special assignments and other work related duties as the need arises by management.</li> </ul> <h3>Education and Experience</h3> <ul> <li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li> <li>A+ certification is a plus</li> </ul> <h3>Skills and Knowledge:</h3> <ul> <li>Broad knowledge of Windows Operating Systems and Client Hardware.</li> <li>Ability to excel in a change controlled environment.</li> <li>Outstanding analytical and interpersonal skills.</li> <li>Ability to work optimally with client and other groups.</li> <li>Understanding of TCP/IP networking protocols.</li> <li>Ability to think independently to meet goals based on requirements.</li> <li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask.</li> </ul> COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. Youâ€™ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working â€“ Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so youâ€™ll want to enjoy the benefits of coming together in person â€“ face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

510 IT / Computer Engineering Jobs