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<h3>Job Description:</h3>Senior Systems Engineer Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being systems engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise We’re Looking For <ul><li>Minimum 5 years in a systems engineering role. Developing, implementing, and maintaining contact center solutions using enterprise platforms such as Genesys, Avaya, Cisco, Amazon Connect and other similar sysatems is a plus. </li></ul><ul><li>Demonstrated strong leadership and organizational abilities, coupled with excellent communication and presentation skills. Possesses robust problem-solving and analytical capabilities. </li></ul><ul><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li></ul><ul><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li></ul><ul><li>Define, champion, and manage the pace, tools, best practices, and related development methodologies. Effectively address functional and quality goals of systems during design activities. </li></ul><ul><li>Familiarity with Docker and container-based development and deployment practices as well as with CI/CD pipelines </li></ul><ul><li>Working knowledge of VoIP, SIP and data applications/networking a plus. </li></ul><ul><li>Demonstrate ability to effectively interact with all levels of management/personnel </li></ul><ul><li>Proven ability to work independently and professionally in high-pressure, high-visibility situations within tight timeframes, while also documenting processes and procedures as assigned. </li></ul><ul><li>Experience supporting 24/7, continuous availability production environments </li></ul>The Skills You Bring <ul><li>You own the outcome by taking personal accountability for delivering strong results </li></ul><ul><li>You can collaborate with others in a team-oriented, fast-paced environment </li></ul><ul><li>You create clean and testable code that can be used as an example to less experienced engineers </li></ul><ul><li>You question the way things are done, always seeking to improve the productivity of the team </li></ul><ul><li>You can make the complex understandable. Solve complex problems, not just detect them </li></ul><ul><li>You believe automation is key to produce high quality software at an increasingly faster pace </li></ul><ul><li>Passion and intellectually curiosity to learn new technologies and business areas </li></ul><ul><li>Translate architectural standards into application level design </li></ul><ul><li>Creating intuitive solutions to real world business problems </li></ul><ul><li>Strong facilitation, influencing and negotiation skills </li></ul><ul><li>Excellent communication skills, both through written and verbal channels </li></ul><ul><li>Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate </li></ul>The Value You Deliver <ul><li>Leading technology solutions to deliver business value across scrum team(s) by creating intuitive solutions to real world business problems </li></ul><ul><li>Growing our agile development culture through use of excellent engineering skills and a deep knowledge of industry standard methodologies </li></ul><ul><li>Guiding/developing, communicating and overseeing implementation of high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit </li></ul><ul><li>Working closely with business and technology teams to help increase speed of delivery, improve quality of code, improve production stability and availability </li></ul><ul><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform </li></ul><ul><li>Simplifying the complex through consistency, refactoring and repeatability </li></ul><ul><li>Helping in developing and executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers </li></ul><ul><li>Improving monitoring &amp; telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive </li></ul><ul><li>Helping lead support teams through incident management and crisis management </li></ul><ul><li>Leading end to end sub initiatives </li></ul><ul><li>Supporting and communicating relevant IT governance policies, procedures, and processes </li></ul>For more like this search #SWE <h3>Category:</h3>Information Technology

Fidelity Investments

Senior Systems Engineer

<h3>Job Description:</h3>The RoleThe Asset Management Quant Research Engineering team is looking for a Director of Data Engineering who wishes to take on the challenge of building an elite data services team. We are looking for individuals who bring expertise in standard methodologies for data onboarding and quality, and aim to achieve excellence in team building, operations, tooling, and automation. This is an organization leadership role along with hands on development and delivery, which requires a combination of both deep technical and influencing skills, as well as participation in architecture, design, analysis, and evangelizing activities.<h3>Primary Location: Boston, MA</h3>Additional Locations; Merrimack, NH; Jersey City NJ<h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field with minimum 10 years of financial data analysis, design &amp; development experience.</li><li>Demonstrated experience in Asset Management data domain who can provide data solutions and consult with senior level technology and business leaders</li><li>Deep data domain understanding of financial security reference data, Prices, Returns, Index &amp; Benchmark, Risk, Equity Fundamentals</li><li>Demonstrated experience in defining project scope based on analysis of business requirements and existing systems by articulating business problem/requirement/solution in technology terms and vice versa.</li><li>A consistent track record of working with sophisticated data environments and associated technology and analytics infrastructure needed to support these environments. History of leading and running data initiatives. Ability to recognize business risk and surface it to key decision-makers.</li><li>A leader who is passionate about promoting a team culture of accountability and continuous improvement and removing drag forces to enable team success.</li><li>Experience in Python programming and familiarity with core data science libraries, programming interfaces, microservice architectures and Data Architecture (Database design, performance optimization) knowledge is an added advantage</li></ul><h3>The Value You Deliver</h3><ul><li>Deliver datasets from onboarding through mapping and automated quality checks, so they can be handed off to the Data Operations team for DQ maintenance and consumed by research teams and production.</li><li>You serve as a domain expert to provide timely, pertinent information to other members of the squad and/or business partners.</li><li>You will be responsible for defining acceptance test cases working with product owners and validating results against the defined test cases, guiding key integrations decisions, driving solutions and collaborating with technology partners.</li><li>Provide data stewardship to other team members and to Data Operations as they review datasets for completeness and quality.</li><li>Mentor team members helping the team to specialize and scale</li></ul><h3>The Team</h3>Asset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading, and Investment Operations functions. This role will be part of our Quantitative Research &amp; Investing Technology team, which is responsible for architecting, developing, and maintaining systems that support quantitative trading.The base salary range for this position is $103,000-$218,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Data Engineering

<h3>Job Description:</h3>The RoleFidelity Investments Workplace Solutions (WS) organization is looking for a Principal Full Stack Engineer to support our Equity Compensation Recordkeeping and Information Delivery Platform. You will be part of a squad that is currently building future state Information Delivery applications. Some of the future capabilities include event-based mid-tier applications, real-time recordkeeping, reporting and business intelligence features being built on a modernized cloud-ready stack. This role requires you to be an outstanding partner where you will work alongside architects, product owner, peer tech leads, scrum-masters and technology partners across the organization.The Expertise/Skills You Bring and the Value You Deliver <ul><li>Bachelor’s degree in computer science or engineering</li><li>8+ years of full stack development experience (currently hands-on) in Java/J2EE, Spring framework (Batch framework), Angular, API Development (REST), Rules Engine (DROOLS)</li><li>2+ years hands-on experience in working with Cloud technologies (Microsoft Azure preferred) - features like Azure ASB, Azure functions, Azure Gateway, File Storage etc. </li><li>6+ years of strong development experience in RDBMS development (Oracle PL/SQL, SQL Server) and demonstrated work with DBAs in advanced performance tuning </li><li>Experience with GITHUB Copilot or similar GEN AI tools</li><li>Experience with designing and building event driven, multi-threaded, high data volume processing applications.</li><li>Strong experience building CI/CD pipelines using Jenkins, Maven, uDeploy, etc. &amp; solid understanding of version control using GIT</li><li>Experience with &amp; good understanding of ETL technologies (Informatica, Kafka)</li><li>Experience with Spring Batch framework, JMS (IBM MQ, Active MQ, Azure ASB, Kafka etc.)</li><li>Experience with ORM (MyBatis, Hibernate) </li><li>Hands-on experience with IDEs &amp; tools - Eclipse, SQL Developer, Postman, SOAPUI</li><li>Very good understanding of Software design and architectural patterns</li><li>Experience working in an Agile/Scrum model </li><li>Ability to learn new technologies in a fast-paced environment</li><li>Excellent communication skills &amp; the ability to work with Squad lead and Scrum master to help refine the work backlog and assign work to squad members - should be able to lead client demos </li><li>Strong leadership qualities: Great team player, self-starter, innovative, eager to learn every day &amp; should be able to mentor junior team members</li><li>Define, maintain, and support Java development environment and standard methodologies, such as Maven, Sonar, Bitbucket security and other Open-Source tools.</li><li>Strong understanding of SDLC best practices </li><li>Lead design, code reviews, unit testing, integration and performance testing.</li></ul>The TeamYou will be part of the technology team in Stock Plan Services business unit that coordinates equity compensation programs on behalf of public and private companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services approx. 2M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand in the international equity compensation markets. As part of that we are modernizing our legacy reporting and business intelligence platform to provide data and reports in real-time running on cloud-ready stack.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Principal, Full Stack Engineer

<h3>Job Description:</h3>Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis.The current contact call center platform resides on Genesys as well as Amazon Connect but candidates with other contact center experience or with a systems engineer or SRE background interested in learning the current platform and exploring other solutions for the contact call center platform are encouraged to apply.The Expertise We’re Looking For<ul><li>Minimum 2 - 3 years experience preference in the voice/telephony area</li><li>Strong leadership and organizational skills</li><li>Good communication and presentation skills with strong problem solving and analytical skills</li><li>Experience with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation</li><li>Ability to work independently as well as collaboratively in high pressure/visibility situations within tight timeframes</li><li>Ability to learn about enterprise-scale platform architecture which includes considerations for high availability and business continuity.</li><li>Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP</li><li>Familiarity with Docker and container-based development and deployment practices</li><li>Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible</li><li>Experience managing, configuring and tuning Linux operating systems</li><li>Working knowledge of VoIP, SIP and data applications/networking</li><li>Provision new services/technologies, providing cost effective telecommunications systems and technology options/solutions</li><li>Softphone software installs, configuration and troubleshooting</li><li>System backups and reboots</li><li>Documentation of process and procedures as assigned</li><li>Ability to troubleshoot problems, perform dev unit testing/quality assurance, and support user acceptance testing to ensure successful project implementations. Provide the appropriate level of documentation and transition information for project efforts for application support and knowledge sharing as desired by methodology.</li><li>Experience supporting 24/7, continuous availability production environments</li></ul>The Skills You Bring<ul><li>You own the outcome by taking personal accountability for delivering strong results</li><li>You can collaborate with others in a team-oriented, fast-paced environment</li><li>You create clean and testable code that can be used as an example to less experienced engineers</li><li>You question the way things are done, always seeking to improve the productivity of the team</li><li>You can make the complex understandable. Solve complex problems, not just detect them</li><li>You believe automation is key to produce high quality software at an increasingly faster pace</li><li>Passion and intellectually curiosity to learn new technologies and business areas</li><li>Collaborating with others to help translate architectural standards into application level design</li><li>Creating intuitive solutions to real world business problems</li><li>Good communication skills, both through written and verbal channels</li><li>Good collaboration skills to work with multiple teams in the organization and understand when and how to escalate</li></ul>The Value You Deliver<ul><li>Understanding high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit</li><li>Focus on delivering work using engineering principles and best practices and beginning to understand how to help influence speed of delivery and improve quality of code</li><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform</li><li>Executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers</li><li>Using specifications to help improving monitoring &amp; telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive </li><li>Participating as needed to help with production incidents</li></ul>For more like this search #SWE<h3>Category:</h3>Information Technology

Systems Engineer

<h3>Job Description:</h3><h3>The Role </h3>Fidelity Fund and Investment Operations (FFIO) is seeking a passionate, driven, and experienced professional to join the team! In a leading role within Strategic Technology Programs, you will focus on the oversight of key risks, threats, controls, and other critical technology risk management functions supporting FFIO, as well as supporting the launch of innovative new products and offerings. You will provide independent and objective audit and advisory services that help FFIO manage risk, improve customer service, and enhance business performance. You will be responsible for working with technology teams, business leaders, Compliance and Legal to support positive change.<h3>The Expertise and Skills You Bring </h3><ul><li>BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study. </li></ul><ul><li>Any professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.). </li></ul><ul><li>Cloud computing (AWS or Azure) related associate-level certifications preferred. Security or Professional cloud certifications would be a plus. </li></ul><ul><li>5-7 years of experience in performing and leading complex information technology audits, preferably financial services. </li></ul><ul><li>Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems. Ability to independently perform hands-on IT general controls testing across many of these areas. </li></ul><ul><li>Knowledge of authentication, authorization, and credential management. </li></ul><ul><li>Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation. </li><li>Knowledge of Industry standards, frameworks, and standard methodologies, such as NIST SP800-53, COBIT, SOC1, ISO27001 would be a plus.</li></ul><ul><li>Understanding of security monitoring activities that enable vulnerability, internal/external threat monitoring, incident management and threat intelligence activities. </li></ul><ul><li>Ability to work simultaneously on multiple tasks and lead team priorities and workload. </li></ul><ul><li>Strong technical problem solving and data analytical skills. Scripting and automation experience would be a plus. </li></ul><ul><li>Commitment to innovative, collaborative, and digital working style. </li></ul><ul><li>Strong presentation, written, and interpersonal communication skills. </li></ul><ul><li>Hands-on work style and ‘can do’ attitude with a strong desire to make things happen. </li></ul><ul><li>Curiosity and hunger to learn &amp; excel.</li></ul><h3>The Value You Deliver</h3>As the IT Risk &amp; Audit Program Manager you will be responsible for performing complex technology and/or business-integrated audits in support of FFIO businesses. Key areas of focus include developing hypotheses around risk and controls, providing input to the development of the integrated audit plan, and collaborating with application teams. Responsibilities include and are not limited to: <ul><li>Define, manage &amp; implement the program scope, objectives and deliverables and ensure alignment with organizational goals.</li><li>Performs and reviews audit test work including organizing and analyzing data, testing controls and documenting results. </li><li>Lead technology risk assessments and issue mitigation/tracking for all aspects.</li><li>Leverages audit automation tools in the evaluation of business operations and systems. </li></ul><ul><li>Understand workflows technology and end-to-end related processes, highlighting risks and controls embedded throughout the function. </li></ul><ul><li>Help the business build control programs that appropriately mitigate risk and meet corporate standards.</li><li>Partner with business and technology leaders to promote a collaborative environment that helps the business meet its goals while ensuring it stays within its risk tolerance.</li><li>Leveraging your experience in the financial services and/or the risk/compliance industry with an emphasis on building control programs.</li><li>Communicate program status, manage expectations and addresses any stakeholder concerns.</li><li>Responsible for tracking program deliverables, making informed decisions to identify, assess &amp; mitigate any potential risk to the program success. </li></ul><ul><li>Applies strategic and data analytics concepts, principles, and techniques to more efficiently and effectively identify control deficiencies. </li></ul><ul><li>Drafts audit reports that provide a clear description of issues identified, related implications to the business or enterprise as a whole and management action plans to resolve the issues. </li></ul><ul><li>Builds deep working relationships with audit teams and clients. </li></ul><h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3><h3>The Team</h3>You will be a part of the FFIO Technology Strategy team. We establish governance and provide oversight to enable FFIO technology platform leaders to create timely plans and execute against enterprise security, efficiency, audit &amp; resiliency objectives. We have a relentless commitment to our internal &amp; external partners.FFIO provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products, preparing fund financial statements, dividend estimates and tax returns, monitoring delivery of fund trades to custodian banks, processing corporate actions, collecting securities income on behalf of the funds, reconciling, reporting and moving money in support of fund shareholder transactions, and managing fund liquidity. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, IT Program Manager

<h3>Job Description:</h3>The TeamThe Prime Brokerage Team, within Fidelity Institutional Technology (FIT), is seeking a Support Analyst to join the team to help build and maintain high quality product and solutions to enable custody business. We are looking for a person who has hands-on software engineering experience building cloud-based systems using modern, scalable, resilient, Cloud native architectures (Containers and Serverless). This role will involve partner &amp; stakeholder engagement, design, release support and production support. In this role, you will be an integral part of the prime brokerage team where you’ll get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.The Expertise You Have <ul><li>Experience working directly with product &amp; technology teams.</li><li>Experience leading scrum teams and coordinating with stakeholders.</li><li>Experience in Database development.</li><li>Experience in prime brokerage, securities lending as SME.</li><li>Experience in Application Support - which includes day to day support of the application, daily system health checks , client onboarding , handling client questions / requests and maintain application stability.</li><li>Experience in coordination with infrastructure teams and leading hardware migrations, patches, upgrades.</li><li>Experience in looking into areas for automating any manual work and implementing those ideas.</li><li>Experience in coordinating with different teams and ensuring a smooth and effective release process.</li><li>Experience with deep ETL and onboarding templates.</li></ul>The Skills You Bring <ul><li>You are proficient with Database design and development.</li><li>You are proficient with unix shell and Python scripting.</li><li>You are proficient with AWS tools.</li><li>You are proficient with client onboarding and handling client questions / requests.</li><li>You are proficient with Application Support.</li><li>You have the skills to take initiative and the self-motivation to drive results.</li><li>You have the managerial skills to lead the team onsite and offshore and distribute work efficiently.</li><li>You possess phenomenal communication skills -- both verbal and written – and strong relationship, organizational and collaborative skills.</li><li>Willingness and ability to learn and tackle challenging opportunities and to work as a member of a diverse and geographically distributed team.</li><li>You have expert level knowledge of software development processes, and you practice Agile.</li><li>You have experience and knowledge of orchestrating with the development in choosing the right technology solution.</li><li>You have experience in leading hardware migrations, patches, upgrades.</li><li>You have experience in coordinating with different teams and ensuring a smooth and effective release process.</li><li>Have the ability to come up with ideas to automate any manual work and get those ideas implemented.</li><li>You are an experienced user of one or more Application Lifecycle Management tools (e.g. Jira).</li><li>You are experienced with DevOps, and test automation.</li><li>You are experienced with CI/CD, built CI/CD tools and pipelines including but not limited to Jenkins, uDeploy.</li><li>You are experienced with Cyber Security guidelines and building secure code integrating with static/dynamic scan</li><li>You have experience integrating with 3rd party vendors leveraging API and external teams when building / maintaining applications.</li></ul>The Value You Deliver <ul><li>Hands-on support engineer who brings considerable experience application support and database development for financial applications.</li><li>Leading a team of junior developers, training and coaching best practices.</li><li>Ability to debug and troubleshoot complex web applications and deliver solutions on the fly</li><li>Collaborate with off-shore development team</li><li>Participate in technical reviews and drive excellence.</li><li>Work as part of an integrated product team to develop prototypes, pilots, and full-scale applications.</li><li>Raise issues and risks to executive management for timely resolution.</li><li>Positive, people-oriented, and energetic attitude.</li></ul>The base salary range for this position is $76,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Senior Systems Services and Support Analyst

<h3>Job Description:</h3>The RoleThis is a key leadership position which will serve as the head of technology risk for FI, WI and Wealth, and in addition manage our External Audit Center of Excellence. This role will partner with FI, WI and Wealth technology leadership to provide risk management services, including new applications, incident management, security, change management and other key technology controls. In addition, this role will manage the relationship with our external auditors in the execution of numerous SOC1 and SOC2 reports, as well as formulating our strategy for future direction in these areas. This role is for someone who “thinks and works across Fidelity”, is enthusiastic about tackling complex challenges, thrives in an environment that requires continuous learning, and embraces the opportunity to provide objective, independent risk oversight in protecting Fidelity.The Expertise and Skills You BringThis is a dynamic role requiring a proven leader who is adept at defining and prioritizing risk focus areas in the deployment of technology risk programs – including incident management, proactive risk assessments, risk advisory support of new products and services, and providing overall effective risk oversight of complex business issues.This is a management position, which includes direct reports who are also people managers, requiring the ability to set strategic direction for the team and execute against organizational goals. The leader must be capable of seamlessly oscillating between acute risk issue response and management of longer-term strategic initiatives. <ul><li>Preferred is at least 15+ years of relevant financial services industry experience in roles such as Risk Management, Audit, Compliance, or Business/Operational roles with a Risk Management component.</li><li>Prior people management experience is required, along with the ability to set direction for the team amongst competing priorities and demands.</li><li>Knowledge of Technology Risk Management practices and approaches is a key prerequisite – including familiarly with best practices related to process/risk/control framework implementation, risk assessments, incident management, and control validation and testing strategies. </li></ul>A keen focus on the industry and competitive landscape is also necessary to drive evolution and enhancement of the Risk team’s functions in a rapidly changing environment. Adapting to next generation capabilities and building risk coverage in emerging products and markets is central to the role.Essential is experience and comfort level in building business partner relationships and operating at executive levels – including in identifying, escalating, and influencing outcomes on sensitive risk issues. Equally key are excellent communication skills, both verbal and written, with the ability to distill complex issues into concise and actionable communications and deliver them in executive forums.Note: Fidelity is not providing immigration sponsorship for this position.The TeamThis position is on the senior management team of the Risk organization that supports Fidelity’s Technology. More broadly, the function sits within the Fidelity Risk Group, which includes the major Risk functions from across the enterprise and employs a range of Risk Management programs and capabilities. Central to the Risk Group’s mission is close collaboration with partners throughout the Firm – including Business Leaders, Legal, Compliance, Audit, and Security – in pursuit of our common goal of protecting the Firm, its associates, and customers.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Vice President, Head of Technology Risk for FI, WI, Wealth and External Audit

<h3>Job Description:</h3>The RoleSeeking an experienced, skilled, and upbeat System Analyst to be part of a squad responsible for launching and growing product offering in FIA. You will support one or more cross-functional squads, engaging with all team members and the Squad Leader to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. The Expertise and Skills You Bring <ul><li>Deep experience in software development, with at least 6+ years working with scrum teams focused on building software solutions for technology initiatives</li><li>Professional experience as a Systems Analyst for software solutions</li><li>Deep knowledge of scrum tools – Jira, Jira Align experience desirable</li><li>Excellent systems analysis skills</li><li>Experience in developing and authoring solution requirements and specifications for moderate to complex software systems</li><li>Experience with Structured Query Language (SQL) and API (Application Programming Interface) consumer tools such as Postman.</li><li>Experience with Agile development methodologies</li><li>Bachelor’s Degree in Computer Science or related technology subject area</li><li>Ability to mentor and coach the teams and individuals across divergent functions, experiences, and geographies</li><li>Ability to influence behavior without having organizational hierarchy</li><li>Strong analytical, problem-solving skills and adapting to organizational changes</li><li>Ability to brainstorm with teams on solutions to address challenges and roadblocks</li><li>Effective communication and people-interaction skills</li><li>Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)</li><li>Ability to rapidly assimilate business processes, goals and objectives and distill them into well-defined User-Stories/requirements</li><li>Flexibility to adjust your work schedule to accommodate both U.S. and India-based teams and associates</li><li>Knowledge of technical solutions and back-end systems</li></ul> TeamThis team is looking for Systems Analyst to be part of its multidimensional, globally distributed team of IT professionals responsible for the development and maintenance of FILI Tech Platform. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles. You will partner with other members on the squad to accelerate value delivery, by acting as a change agent, role model, and teacher. You will support them as they mature in their understanding and application of agile principles and practices (e.g., Scrum ceremonies) and remove impediments to fully realizing the benefits of working in an Agile format and structure. You will assist the Product Owner with requirement gathering and story writing and participate in a wider Scrum of Scrums to help influence standard methodologies at a tribe level.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Principal Systems Analyst

<h3>Job Description:</h3>The RoleAs an Experience Engineering Chapter Leader, we partner with the Enterprise Digital Capabilities Product Area, combining extensive Software Engineering expertise with a dedication to coaching, mentoring, and developing team members! We lead our associates to build innovative enterprise solutions ensuring outstanding digital experiences for customers in a reusable, scalable, and efficient manner! We work closely with collaborators to identify capability needs and develop integrated roadmaps to drive our initiatives to completion. Our dedication to improving customer value involves collaborating with partners to set standards for the chapter, influencing strategic decisions, and ensuring the delivery of high-quality software solutions.<ul><li>Set technical direction for the engineering team and help define architectural standards in partnership with product owners and architecture across the enterprise to address customer needs</li><li>Solve sophisticated business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment</li><li>Provide direct management, coaching, and mentoring for a growing engineering team, with a specific focus on career development</li><li>An advocate of engineering as a craft and promoter of improving standards and quality</li><li>Experience planning development of team capabilities; identifying and acquiring strategic talent needs</li><li>Experience resource planning and talent allocation across large organizations</li></ul>The Expertise and Skills You Bring <ul><li>7+ years of relevant experience in computer science, engineering, or a related field</li><li>Experience in deploying and supporting large scale technical solutions that impact millions</li><li>Champions standard practices and capability development across the squad in areas such as Quality, Automation, DevOps, CI/CD, Design, and Code Reviews</li><li>Mobile development experience, i.e. Native Android and iOS (Preferred, not required)</li><li>Inspirational people leader, capable of developing others to achieve their potential</li><li>Outstanding critical thinking and analytical skills, possessing the ability to quickly understand complex systems and their associated data</li><li>Excellent interpersonal and communication skills with which you build and maintain strong multi-functional partnerships and relationships at all levels of the organization</li><li>Strong ability to work across numerous squads and pragmatically balance business and technology demands</li><li>Have a continuous improvement mentality</li><li>Effectively develop and proactively share your knowledge and perspectives and build the same expectation within your chapter</li><li>Intellectually curious and model a culture of continuous learning, mentoring and coaching</li></ul>How Your work Impacts the OrganizationWe believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are enthusiastic about our culture that promotes autonomy and leadership at all levels. People who are great fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, Software Engineering

<h3>Job Description:</h3>Job Title - Graphics DesignerThe Purpose of This RoleAs a member of the AM Tech India Site Engagement team, you will support Leadership team requirement to build and design graphics for use in presentations, instructional, web and print media, and other focus areas/initiatives at Business Unit level. This may be enhancing existing graphics or creating them from scratch. We constantly look at enhancing the Business values for the stakeholder by providing the solutions which enhance the experience of the end users &amp; create a brand for our BU. Graphic needs will range fromo online buttonso imageso Branding / Marketing Collaterals (Print &amp; Online), Print collateralso Web UI design, E-Learning UI Designo Multimedia experiences design, illustrative educational animationso Power point Presentationso 2D / 3D Animationso Video &amp; Audio• Designers will work within existing color palettes, with approved logos and design templatesThe TeamYour role is part of the AM Tech India Site Engagement team within Asset Management Technology business unit. This team supports AM tech India Leadership team and global Strategy Enablement &amp; Engagement (SEE) domain that comprises of functions such as ‘IT Portfolio Management, Programs and Solutions’, ‘IT Strategy, Planning and Analytics‘ and ‘Agile Coach’. Team works closely with Leadership team comprising of BU Head, Chapter Area Leader, Chapter Leaders. Extended partners include line Finance, HR, IT PMO, Staffing, FREC etc.The Expertise and Skills you bring in<ul><li>Technical<ul><li>Adobe Photoshop, Illustrator, XD, Premiere Pro, Auditions, After effects</li><li>Microsoft Powerpoint</li></ul></li></ul><ul><li>Behavioral<ul><li>Visualization (Expert knowledge in coming up with multiple concepts)</li><li>Listening skills (to understand the requirements from the stakeholders &amp; good attention to details)</li><li>Interviewing skills (Intermediate level of asking questions to get more insights on the requirements)</li><li>Communication (Advanced Presentation skills)</li><li>Reasoning (Ability to provide logical reasoning for design Decisions)</li><li>Effort Estimation</li><li>Basic Project &amp; Program Management skills including follow-through and prioritization</li><li>Collaboration within the team &amp; Stakeholders</li><li>Transparent way of working with excellent communication skills &amp; stakeholder management skills</li><li>Self driven to focus on end states with solution mindset</li></ul></li></ul>The Skills that are Good To Have for this role<ul><li>Rest of Adobe Master Collection</li><li>Sketching</li><li>Character Animation</li><li>UX designing experience</li></ul>The Value You Deliver<ul><li>You will closely work with Asset Management Business unit Leadership team to cater for communications requirement, events, presentations and other support within India and US, supporting them with developing various solutions to address design needs based on target audience</li><li>You will look at the user experience for all the solutions for impactful communication design to reach the end users</li><li>Be an active and engaged member who drives ease of work environment in understanding user requirements</li></ul>How Your Work Impacts the OrganizationAsset Management Technology (AM Tech) is the business unit that provides application, system and IT infrastructure services for multiple Investment management and advisory businesses like Fidelity Management and Research Company (FMRCo), Fidelity International Limited (FIL), Strategic Advisors Inc. (SAI) and Investment operations across Boston, Merrimack, Raleigh, London, Hong Kong, Tokyo and Bangalore.Education &amp; ExperienceBachelors in any streamOverall experience of 5-7 years and experienceLocation: Bangalore - EGLShift timings: 11:00 am - 8:00 pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

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