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<h3>Job Description:</h3>Workplace Investments (WI) provides solutions to manage 3rd party company employee’s benefits.The Expertise We’re Looking For:<ul><li>B.S. or above in Computer Science or related field required.</li><li>6+ years of experience in developing with client-side Mobile Technologies.</li></ul>The Skills You Bring<ul><li>Good understanding of Object-Oriented Programming and Functional Programming.</li><li>Familiar with common Design Patterns, especially the ones with Front End.</li><li>Extensive experience of HTML, CSS, JavaScript and TypeScript.</li><li>Extensive experience of Angular v16 and above and Ionic 6+.</li><li>Experience using NodeJS and NPM.</li><li>Experience consuming JSON based RESTful services.</li><li>Experience building reactive applications using observables and RxJS.</li><li>Experience working with reactive state management using NgRx.</li><li>Experience using Git/BitBucket.</li><li>Experience using test frameworks such as Jest and playwright.</li><li>Strong knowledge of continuous integration, static code analysis and test-driven development.</li><li>Knowledge of CSS pre-processors and extension languages such as SASS or SCSS.</li><li>Experience using UNIX/Linux Shell Scripting Languages and System Tools such as Bash</li><li>Knowledge of CI/CD tools such as Jenkins and Artifactory</li><li>Strong analytical skills with the ability to solve problems and formulate recommendations.</li><li>Communication, influencing and leadership skills.</li></ul>How Your Work Impacts the OrganizationWorkplace Investing systems group designs, develops and implements high volume secure online products and services to meet market and Fidelity enterprise needs while establishing long-term competitive advantage in the workplace benefits space. As one of the 3 main Operational arms of Fidelity – Workplace Investing goal is to be the most trusted service provider to our clients - be they the Company the employee works for or the end employee.#SWE<h3>Category:</h3>Information Technology

Fidelity Investments

Senior Software Engineer

<h3>Job Description:</h3>The RoleAs a Senior Software Engineer on the Wallet team, you will get the opportunity to develop your skills and collaborate with engineers across Fidelity in a dynamic environment. You will work closely with technical leaders to build a secure crypto platform utilizing modern software development practices.The Expertise and Skills You Bring<ul><li>Bachelor's degree in computer science or related field required.</li><li>6+ years’ experience in a Software engineering</li><li>Experience building resilient services in Java.</li><li>Proficiency in Java 17 &amp; above.</li><li>Hands-on experience in developing web applications utilizing Java Enterprise Edition (J2EE).</li><li>An understanding of microservice architecture and twelve factor app patterns</li><li>Strong understanding of REST API implementation, including Enterprise Authentication and Authorization models</li><li>Extensive experience with Spring framework, including Spring Boot and Spring Transaction Management</li><li>Proficient in databases and SQL and has proficiency in writing complex SQL queries.</li><li>Ability to build reliable software that can withstand unreliable environments.</li><li>Unit and integration test automation using Junit.</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins.</li><li>Possess critical thinking skills to build end-to-end solutions.</li><li>Possess ability to deliver scalable, resilient, and secure technical solutions and practice industry standards.</li><li>Extensive experience in designing, developing, and configuring applications that meet business requirements, with a focus towards maintaining high performance, quality, and security standards.</li><li>Experience in providing accurate work estimates and ensuring code quality through rigorous analysis and automated testing methodologies.</li><li>Work well in both a small agile team and independently, having a strong user focus.</li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks.</li><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time.</li><li>Experience with AWS or other cloud platforms and containerization technologies such as Docker is a plus.</li><li>Knowledge of AWS services such as SQS, SNS, Aurora Postgres Database is preferred.</li><li>Experience with asynchronous workers and resilient messaging services such as SNS and SQS is a plus.</li><li>An understanding of the Bitcoin and Ethereum protocols is a plus.</li></ul>The TeamFidelity Digital Assets℠ , a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ embraces an entrepreneurial culture and startup mentality while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of 130+ forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.Within Fidelity Digital Assets℠ , the Wallet Team is responsible for the backend services and APIs that support digital assets transactions on networks such as Bitcoin and Ethereum. The team will also lead tokenization efforts.#cryptojobs<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Senior Software Engineer (Blockchain)

<h3>Job Description:</h3>The Prime Brokerage Team, within Fidelity Institutional Technology (FIT), is seeking 'Software Engineer' to join the team to help build and maintain high quality product and solutions to enable custody business. We are looking for a person who has hands-on software engineering experience building cloud-based systems using modern, scalable, resilient, Cloud native architectures (Containers and Serverless). This role will involve partner &amp; stakeholder engagement, design, release support and production support. In this role, you will be an integral part of the prime brokerage team where you’ll get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.The RoleThis role will act as the Platform Engineer/SRE for PBO/Prime. Your primary goal will be the simplify and expedite the DevOps processes for current businesses. You will also work closely with early-stage teams on design and initial setup.<ul><li>Develop and maintain tools and processes for spinning/maintaining multiple environments for current team.</li><li>Own the relationships between Prime and Fidelity's core DevOps and Infrastructure teams as well as key 3rd party vendors.</li><li>Build and maintain documentation for the Deployment/Infrastructure processes.</li></ul>The Expertise and Skills You BringThis role requires deep technical expertise in building and maintaining cloud infrastructure on AWS. Provisioning and maintaining cloud infrastructure at Fidelity requires coordination across numerous technology groups and a strong awareness of the industry specific governance and security considerations.<ul><li>Develop strong working relationships across development teams and the broader Infrastructure/DevOps organizations.</li><li>Hands-on experience with cloud infrastructure (AWS, Azure), container orchestration (Kubernetes), and CI/CD pipelines (Jenkins).</li><li>Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO.</li><li>Experience in deploying and maintaining highly available, scalable, distributed systems in a Microservices based architecture.</li><li>A solid grasp of development, automation, and monitoring tools and practices. With the tools that include Datadog, Terraform, Grafana, Bash, GitHub, Akamai</li><li>Experience with a programming language, including Python, Scala, or Java</li><li>Working knowledge of Containerization, network protocols, encryption, and security.</li><li>Ability to quickly grasp Fidelity-specific deployment standards, patterns, and internal controls.</li><li>Strong written communication, particularly technical documentation.</li><li>Familiarity with Fidelity operations and tools such as Venafi, SecureTrak, ServiceNow, Jira, Cloudability, Power BI, Grafana.</li></ul>The base salary range for this position is $76,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Senior Cloud Engineer (Docker, CICD, AWS)

Senior Full Stack Engineer – Java and Event Systems Job Description We are seeking a highly motivated and experienced senior full stack engineer to join Asset Management Technology Foundations Team. The candidate will work in a fast-paced agile environment developing applications using Java/J2EE and Messaging related technologies. As a member of an agile team, you will use JIRA to manage your day-to-day tasks and strive to deliver well engineered, well tested, solutions into production on a regular cadence! The Team Architecture and Technology Foundation (ATF) team is a central team within Asset Management that provides ready-to-use solutions composed of standard technology stacks, development frameworks, reusable software components and services. The Expertise You Have <ul> <li>8+ years of experience working with the following technologies: Java, J2EE, Spring Boot, Spring Framework, Node.js, NPM, Maven, Git, REST. </li><li>Experience with Kafka and other event streaming platforms. </li><li>Experience in developing back-end messaging and notification systems using Kafka or related technologies. </li><li>Deep knowledge and experience in developing web application – Angular, NgRx, Typescript, AgGrid. </li><li>Experience in designing, developing, and deploying micro services on AWS/Azure. Practical knowledge of a broad range of AWS services. </li><li>Experience in container orchestration technologies such as Kubernetes. </li><li>Proficient in databases and SQL. Exposure to Snowflake is a plus. </li><li>Experience with unit and integration testing frameworks using Junit and Mockito </li><li>Excellent problem-solving skills and a track record of delivering innovative solutions to challenging technical problems. </li><li>Strong communication and interpersonal skills, able to collaborate effectively with both technical and non-technical partners. </li><li>Bachelor's or post graduate degree in Computer Science, Software Engineering, or a related field. </li></ul> The Skills You Bring <ul> <li>Hands on experience in developing microservices using Java, Spring boot. </li><li>Hands on experience in developing real time notification/streaming systems or similar implementation using Kafka, Active MQ or related technologies. </li><li>Knowledge on Web Sockets, Web Push Notifications or SignalR. </li><li>Hands on experience working with Kafka, AWS EKS, and AWS managed solutions such as lambda, DynamoDB, , SQS, SNS, EC2, S3, CloudWatch, IAM roles/polices etc. </li><li>Familiarity working with OAuth 2.0 framework and scopes. </li><li>Experience in developing web applications using angular, typescript. </li><li>Experience in implementing Micro services Architecture &amp; building / deploying highly automated, scalable, and maintainable infrastructure. </li><li>Knowledge on CD process and tools, testing frameworks and practices (preferably GitHub, Jenkins, Stash, Artifactory etc.) </li><li>Familiarity with the Agile development methodology. </li><li>Collaborate closely with your team, analyzing problems, recommending solutions, and delivering technology results. </li></ul> How Your Work Impacts the Organization Asset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading, and Investment Operations functions. AMT is an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enable Asset Management to achieve competitive advantage globally.

Fidelity TalentSource

Full Stack Engineer - Java and Events Systems

Software Engineer The Role We are looking for a Software Engineer to join us! As a Software Engineer, you will play a key role on a Scrum team and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and have a sense of humor. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. The Expertise and Skills You Bring <ul> <li>Full stack software engineering 5+ years of experience; with a focus in financial services applications is a plus </li><li>BS/BA Degree or equivalent experience preferred </li><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions </li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners </li><li>Ability to utilize a long-term mentality to help produce scalable, maintainable solutions </li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features </li><li>A demonstrable understanding of the Agile software development methodology </li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions </li><li>Knowledge of internet, mobile, and application architecture, as well as current and emerging technologies </li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven </li><li>Client-side language, library, and framework proficiency: Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS </li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage </li></ul> Your experience with the following will be a plus: <ul> <li>DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes </li><li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel </li><li>Client-side unit testing frameworks and test runners like Jasmine and Karma </li><li>Docker containerization and AWS cloud deployment and application management via the AWS console </li><li>AWS certification(s) </li><li>The W3C’s Web Content Accessibility Guidelines and their implementation </li></ul> The Team Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which fosters a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit <a href="https://www.fidelitytalentsource.com/" target="_blank">FTSJobs.com</a>. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.

Full Stack Engineer

Position Announcement
Position Title: Associate Instructor of Pipefitting and Plumbing Technology, Full-Time

The Tennessee College of Applied Technology Elizabethton is accepting applications for the position of full-time Instructor of Pipefitting and Plumbing Technology to be located at the Instructional Service Center at Kingsport. This position works 7.5 hours per day and 37.5 hours per week Monday through Friday from 7:30 am until 3:30 pm.&nbsp; 
MINIMUM QUALIFICATIONS
<ul>
<li>High school diploma or equivalent with post-secondary training in Pipefitting and Plumbing or related field</li>
<li>Minimum of three years’ experience at Journeyman level</li>
<li>NCCER Pipe Fitter Certification</li>
</ul>
PREFERRED QUALIFICATIONS
<ul>
<li>Associate degree</li>
<li>Teaching experience</li>
</ul>
GENERAL DUTIES:&nbsp;
<ul>
<li>Instruction: Facilitate the classroom instructional process: evaluate and monitor student progress; assign grades; provide academic assistance to students; maintain attendance and grade records; counsel and advise students on career goals; work to retain students; maintain required classroom and office hours.</li>
<li>Course and Curriculum Development: Select texts, equipment, supplies, and other learning resources; participate in the purchase of needed program supplies and equipment; develop instructional materials; create and revise courses and/or curricula as needed; maintain updated course syllabi.</li>
<li>Professional Development: Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; participate in the annual faculty evaluation process.</li>
<li>Service to Students: Comply with FERPA laws; participate in advising, recruitment, admissions, and orientation of potential students; assist students with job placement; support student activities including SkillsUSA and NTHS.</li>
<li>Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation, assessment, and performance funding processes; support and participate in the College’s decision-making processes; provide input and assistance with budgets; attend convocation and commencement exercises and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues; maintain an active program advisory committee; work to meet and exceed COE benchmarks for student completion and placement.</li>
</ul>
<ul>
<li>Perform other duties as assigned by supervisor and/or administration, on and off campus. - (Essential)</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Possess organizational and communication skills necessary to be an effective instructor</li>
<li>Ability to exercise good judgment in evaluating situations and making decisions</li>
<li>Indication of willingness to remain current in the information technology profession</li>
<li>Must commit to acquiring and maintaining program accreditation(s)</li>
<li>Computer skills including general knowledge of Microsoft Office</li>
</ul>
SALARY: Commensurate with Tennessee College of Applied Technology salary guidelines.
WORKING CONDITIONS:
<ul>
<li>Use of computer</li>
<li>Normal standing, sitting, and walking</li>
<li>Must be physically able to lift up to 50 pounds, stoop, stand and work, with or without accommodation, to demonstrate and perform all work-based projects.&nbsp;</li>
<li>Operating a motor vehicle to travel within the college service area and in other areas as needed.</li>
</ul>
APPLICATION &amp; RESUME SUBMISSION:&nbsp;
Qualified applicants should submit a cover letter, resume, transcripts, applicable certifications and application online: <a href="https://tcatelizabethton.edu/about/jobs-and-employment" target="_blank">https://tcatelizabethton.edu/about/jobs-and-employment</a>. Applications will be accepted until the position is filled.&nbsp;&nbsp;
APPLICATION REVIEW:&nbsp;
Review of complete application will begin immediately.
BACKGROUND CHECK REQUIREMENT:
Employment is contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant factors in accordance with institutional policy and applicable laws.
NOTICE OF NON-DISCRIMINATION: The Tennessee College of Applied Technology Elizabethton
does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex,
disability, age status as a protected veteran or any other class protected by Federal or State laws and
regulations and by Tennessee Board of Regents policies with respect to employment, programs, and
activities. The following person has been designated to handle inquiries regarding nondiscrimination
policies: <a href="mailto:crystal.fink@tcatelizabethton.edu" target="_blank">crystal.fink@tcatelizabethton.edu</a>.

Motlow State Community College


      Pipefitting and Plumbing Technology Instructor
    

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Smithfield, R.I. The Role As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily scrum meeting, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. <ul> <li> Working collaboratively with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li> Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li> Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li> Managing, coordinating logistics for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters). </li><li> Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams). </li></ul> The Expertise and Skills You Bring <ul> <li> 4-year bachelor’s degree, or equivalent. </li><li> 9+ years’ experience working as a Scrum Master. </li><li> Certified Scrum Master (CSM) and/or equivalent, at a minimum. </li><li> Jira experience </li><li> Experience working as a scrum team member. </li><li> Financial services experience preferred. </li><li> You possess excellent communication and people-interaction skills and can rapidly build trust and positively influence others at all levels of the organization. </li><li> You demonstrate a continuous improvement approach. </li><li> You are a proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li> You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li> You are intellectually curious and passionate about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li><li> You are passionate about delivering the best solutions to our customers and are driven to accomplish this by developing the team’s innovative and creative thinking. </li><li> You have a strong working knowledge of software development practices and the ability to challenge assumptions and ask the right questions. </li></ul> The Team You will support one or more cross-functional squads, engaging with all team members and the Squad Leader to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. As part of the Corporate Technology Group organization, you will support the Financial Crimes Compliance product area, optimizing product and services delivery. The hourly pay rate range for this position is $60 – $70 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Scrum Master

Part Time - 20 Hours/Week Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h3>Responsibilities:</h3> <ul> <li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed.</li> <li>Diagnose and solve hardware and software issues</li> <li>Research issues using available internally available resources</li> <li>Approach each interaction with a “Customer Obsessed” mentality</li> <li>Evaluate documented resolutions and analyze trends</li> <li>Support various types of end users, from software engineers and financial associates, to top executives</li> </ul> <h3>Qualifications:</h3> (Required) <ul> <li>High-level customer service and interpersonal skills</li> <li>Strong written and verbal communication skills</li> <li>Ability to quickly absorb and retain information</li> <li>Strong documentation and organizational skills</li> <li>Ability to work well on a team in a fast-paced environment</li> <li>Ability to type a minimum of 40 wpm</li> <li>Working knowledge of computers and networks</li> <li>Excellent troubleshooting skills</li> </ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred</li> <li>Previous experience in a Help Desk Support role is a plus</li> <li>Experience supporting Microsoft Windows 7 &amp; 10</li> <li>Experience supporting Microsoft Office 2010 &amp; O365</li> <li>Experience supporting Apple MacOS and Apple mobile products</li> <li>Experience with ServiceNow, or other ticketing systems is a plus</li> <li>Knowledge of ACD telephony systems</li> <li>Experience supporting remote workers in a corporate environment</li> </ul> <h3>Additional Considerations</h3> <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need.</li> <li>Equipment will be provided</li> <li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available</li> </ul> <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

Experience Engineering- Senior Software Engineer Are you interested in serving the needs of millions of customers by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? Our chapter comprises of people that work on a wide range of applications like Fidelity.com. We're looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help us on our mission to deliver the best omni channel experience to our customers. The Purpose of Your Role Our teams build and contribute to Fidelity Investments digital presence. As a developer, you will help us build a user experience and the underlying platforms needed to support our digital presence. You’ll craft, own, build and support features at every stage of the software development lifecycle for a world class web experience. Your ideas will improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, mission critical, and fast-paced environment. The Expertise We’re Looking For You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge. Are a creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? Are experienced with the tools of the trade including a variety of modern programming languages and frameworks Care about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles Stay on top of Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. Have a mindset of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. Have strong communication skills and technical expertise to drive and participate in meaningful discussions. The Skills You Have <ul> <li> Ability to triage, complete root cause analysis, and be decisive under pressure </li></ul> <ul> <li> Ability to creatively tackle new, exciting problems in a dynamic environment </li></ul> <ul> <li> Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li></ul> <ul> <li> Positive relationship building, interpersonal and influencing skills </li></ul> <ul> <li> Technical acuity and engineering mentality </li></ul> <ul> <li> Experience working with CI/CD pipelines and driving automation. </li></ul> The Skills You Bring <ul> <li> 5+ years of software development experience </li></ul> <ul> <li> You embrace customer-first mentality and enjoy developing user-friendly web applications that solve real life problems. </li></ul> <ul> <li> Strong experience with Angular 16+, RxJS, Redux/NgRx and TypeScript </li></ul> <ul> <li> Expertise with test automation tools and frameworks e.g. Cypress, Playwright, Jest and Storybook. </li></ul> <ul> <li> Critical problem-solving skills </li></ul> <ul> <li> Passionate, Opinionated about writing clean, testable, readable, and easily maintainable code with a test-first development approach. </li></ul> <ul> <li> Familiarity with developing features for our web experiences using Angular and Microservices in NodeJS/NestJS/GraphQL. </li></ul> <ul> <li> Working with our product team to ensure we are building the right features based on scope and customer value. </li></ul> <ul> <li> Contributing back to the team by developing solutions that help improve developer efficiency or sharing knowledge about new techniques and technologies. </li></ul> How Your Work Impacts the Organization We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. Our culture code is simple <ul> <li> We share knowledge to empower and connect everyone </li></ul> <ul> <li> We live outside our comfort zone. </li></ul> <ul> <li> We believe life is too short to not love what you do </li></ul> <ul> <li> We know amazing people create great opportunities </li></ul> <ul> <li> We are customers. </li></ul> <ul> <li> We favor autonomy and take ownership </li></ul>

Full Stack Engineer 3

Part Time 20 Hours Per Week Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h3>Responsibilities:</h3> <ul> <li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed.</li> <li>Diagnose and solve hardware and software issues</li> <li>Research issues using available internally available resources</li> <li>Approach each interaction with a “Customer Obsessed” mentality</li> <li>Evaluate documented resolutions and analyze trends</li> <li>Support various types of end users, from software engineers and financial associates, to top executives</li> </ul> <h3>Qualifications:</h3> (Required) <ul> <li>High-level customer service and interpersonal skills</li> <li>Strong written and verbal communication skills</li> <li>Ability to quickly absorb and retain information</li> <li>Strong documentation and organizational skills</li> <li>Ability to work well on a team in a fast-paced environment</li> <li>Ability to type a minimum of 40 wpm</li> <li>Working knowledge of computers and networks</li> <li>Excellent troubleshooting skills</li> </ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred</li> <li>Previous experience in a Help Desk Support role is a plus</li> <li>Experience supporting Microsoft Windows 7 &amp; 10</li> <li>Experience supporting Microsoft Office 2010 &amp; O365</li> <li>Experience supporting Apple MacOS and Apple mobile products</li> <li>Experience with ServiceNow, or other ticketing systems is a plus</li> <li>Knowledge of ACD telephony systems</li> <li>Experience supporting remote workers in a corporate environment</li> </ul> <h3>Additional Considerations</h3> <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need.</li> <li>Equipment will be provided</li> <li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available</li> </ul> <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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