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<h4>Introduction</h4> The&nbsp;State of ConnecticutDepartment of Administrative Services (DAS),&nbsp;Bureau of Information Technology Solutions (BITS)is currently accepting applications for an anticipated opening for an Information Technology Analyst 1 in service of Connecticut Technical Education and Career System (CTECS). WHAT WE CAN OFFER YOU <ul><li>Visit our&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both&nbsp;America's Best Employers by State&nbsp;and&nbsp;Best Employers for New Grads&nbsp;in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees.</li></ul> POSITION HIGHLIGHTS <ul><li>Full Time, 40 Hours/week.</li><li>First Shift, 7:00 AM to 3:30 PM.</li><li>Monday through Friday.</li><li>Office/On-Site</li><li>This position will support Norwich Tech in Norwich, CT and Ellis Tech in Danielson, CT (Killingly). Travel may be required to other locations.&nbsp;</li></ul> THE ROLE The Information Technology Analyst 1 position will be part of the Technology Services Team located at CTECS Central Office reporting to the IT Supervisor in the Workforce Enablement Division of BITS.&nbsp;CTECS operates 17 Technical High Schools, 2 Aero-Tech programs and 1 Learning Center. The schools are located across the entire state from Danielson to Stamford. This position will support the Norwich Tech and Ellis Tech, but occasional travel will be required to other school locations.&nbsp;&nbsp;The Information Technology Analyst 1 can expect to: <ul><li>Respond to and resolve Level 1 technical issues (hardware, software, network) via phone, email, and in-person requests.</li><li>Escalate complex problems to senior IT staff or vendors when necessary.</li><li>Log, track, and monitor support tickets, ensuring timely resolution and documentation.</li><li>Maintain a knowledge base for common issues and solutions.</li><li>Act as a liaison between end-users, IT teams, and vendors to facilitate issue resolution.</li><li>Provide clear updates to users on ticket status and expected resolution times.</li><li>Diagnose and repair PC hardware issues using diagnostic tools.</li><li>Rebuild, reimage, and configure desktops/laptops with OS and software.</li><li>Install, update, and troubleshoot business applications (e.g., Office 365, antivirus).</li><li>Assist in software deployments and patches.</li><li>Set up terminal emulation software for remote/mainframe access.</li><li>Configure and maintain network-connected peripherals (printers, scanners).</li><li>Troubleshoot basic network issues (LAN/Wi-Fi/VPN connectivity, IP conflicts).</li><li>o Assist in configuring and maintaining network devices (routers, switches).</li><li>Support disaster recovery procedures during outages.</li><li>Assist in basic security tasks (firmware updates, monitoring alerts).</li><li>Provide on-the-spot guidance for network tools (VPN, email setup).</li><li>Document network changes and configurations.</li><li>Assist team in IT projects (system upgrades, hardware/software deployments, office moves, etc.) at our 21 locations.</li><li>Ensure compliance with IT policies and security standards.</li><li>Stay updated on emerging technologies and best practices.</li></ul> We are looking for an energetic, technically gifted, and highly motivated individual who is passionate about assisting the education process via technology. ABOUT US The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS). <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING: Check out our&nbsp;Applicant Tips on How to Apply! Need more resources? Visit our&nbsp;Applicant Reference Library&nbsp;for additional support throughout the recruitment process. BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications:&nbsp;Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.&nbsp;</li><li>Educational Credits:&nbsp;List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.</li><li>Resume Policy:&nbsp;Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.</li><li>Timely Submission:&nbsp;All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>Salary Calculations:&nbsp;For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Note:&nbsp;The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul>AFTER YOU APPLY: <ul><li>Referral&nbsp;Questions:&nbsp;This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).</li><li>Prepare For An Interview:&nbsp;Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful&nbsp;Interview Preparation Guide&nbsp;to make the best impression!</li><li>Stay Connected!&nbsp;Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Note:&nbsp;This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Brittney Woodley at&nbsp;<a href="mailto:brittney.woodley@ct.gov" target="_blank">brittney.woodley@ct.gov</a>. Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency Information Technology (IT) environment, this class is accountable for performing a range of information technology tasks and application development in an IT environment. <h4>EXAMPLES OF DUTIES</h4> Service/Help Support:&nbsp; <ul><li>Responds to calls, email and personnel requests for technical support;&nbsp;</li><li>Tracks status of all problems and monitors open problems;&nbsp;</li><li>Resolves simple to moderate problems by providing support on hardware and software products;&nbsp;</li><li>Resolves simple to moderate technical calls from customers;&nbsp;</li><li>Acts as liaison between other technical staff, users and vendors regarding Help Desk and service requests;&nbsp;</li><li>Monitors personal computer (PC) performance;&nbsp;</li><li>Performs related duties as required.</li></ul>Desktop Services:&nbsp; <ul><li>Diagnoses and resolves PC and simple software problems using a variety of diagnostic tools;&nbsp;</li><li>Uses diagnostic tools to identify hardware and/or software problems and initiates repair;&nbsp;</li><li>Rebuilds PCs and reconfigures user specific settings;&nbsp;</li><li>Installs new software releases of simple to moderate complexity;&nbsp;</li><li>Coordinates installation of and installs, modifies and maintains network components and PC hardware and/or software;&nbsp;</li><li>Assists in implementation of network and/or system hardware and software upgrades and/or enhancements;&nbsp;</li><li>Configures and installs terminal emulation software for host connection;&nbsp;</li><li>Performs related duties as required.</li></ul>Network Services: <ul><li>Provides first level support for network connectivity, or related network issues for user community;&nbsp;</li><li>Assists with diagnoses and resolution of simple network problems;&nbsp;</li><li>Assists with the configuration of network components;&nbsp;</li><li>Resets and reinitializes devices when appropriate;&nbsp;</li><li>Assist in executing specific disaster recovery plans;&nbsp;</li><li>Provides user support and on the spot training to users;&nbsp;</li><li>Performs related duties as required.</li></ul>Software Development: <ul><li>Prepares computer programs for solution of business problems from narrative statements, program specifications and other data as source materials;&nbsp;</li><li>Customizes software applications to meet user requirements;&nbsp;</li><li>Assists systems and application developers in analysis, design and development of information systems;&nbsp;</li><li>Prepares test data;&nbsp;</li><li>Performs system tests;&nbsp;</li><li>Debugs/corrects errors;&nbsp;</li><li>Diagnoses problems with operating systems specific to incompatibility with other applications;&nbsp;</li><li>Acts as liaison between other technical staff, users and vendors regarding basic application design and modification including database management systems;&nbsp;</li><li>Maintains and enhances existing programs;&nbsp;</li><li>Installs system upgrades and patches in support of application software;&nbsp;</li><li>Documents system changes and problem resolutions;&nbsp;</li><li>Participates in project planning sessions with team members to analyze requirements;&nbsp;</li><li>Uses programmer productivity tools; performs related duties as required.</li></ul>Production Control:&nbsp; <ul><li>Performs technical functions in areas of documentation control, production control, systems software and production scheduling;&nbsp;</li><li>Responsible for effective utilization of production control software;&nbsp;</li><li>Prepares production schedule for computer processing;&nbsp;</li><li>Analyzes and resolves production control problems related to area of involvement;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>data control functions;&nbsp;</li><li>IT equipment and diagnostic tools;&nbsp;</li></ul></li><li>Knowledge of <ul><li>principles and techniques of computer programming;&nbsp;</li><li>programming languages;&nbsp;</li><li>principles of information systems;&nbsp;</li><li>principles and concepts of network environments;&nbsp;</li><li>computer operating systems;&nbsp;</li><li>fundamental principles and theories of business and planning functions;&nbsp;</li><li>principles and techniques of systems analysis, design and development;&nbsp;</li><li>capabilities of computer equipment and technology;&nbsp;</li></ul></li><li>Considerable <ul><li>technical problem solving skills;&nbsp;</li><li>logic and analytical skills;&nbsp;</li></ul></li><li>Skills <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Considerable ability to install and maintain microcomputer hardware, software and network components;&nbsp;</li><li>Ability to <ul><li>prepare and maintain records, logs, reports, documentation, and manuals;&nbsp;</li><li>write, test and debug computer programs;&nbsp;</li><li>use programming development tools;&nbsp;</li><li>identify, analyze and resolve simple business and technical problems.</li></ul></li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been performing basic technical support work in such areas as:&nbsp; <ul><li>help desk functions;&nbsp;</li><li>installing and maintaining basic computer hardware and software;&nbsp;</li><li>data communications, microcomputer support, production control or programming;&nbsp;</li><li>performing any closely related basic technical support function.</li></ul> NOTE: For state employees basic technical support work is interpreted at the level of an Information Technology Technician. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in management information systems, computer science or electrical engineering may be substituted for the General and Special Experience.</li><li>For state employees two (2) years as an Information Technology Technician may be substituted for the General and Special Experience.</li><li>Successful completion of an Information Technology Analyst Trainee program approved by the Department of Administrative Services may be substituted for the General and Special Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with network troubleshooting.</li><li>Experience with O365 user and administration applications.</li><li>Experience with server, desktops, laptops and peripherals troubleshooting.</li><li>Experience with Microsoft Windows 11 and Apple iPhone operating system (iOS).</li><li>Experience within an academic environment.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Information Technology Analyst 1 (40 Hour)(Office/On-Site)

About Us: Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: This is a unique opportunity to take your skills and be responsible for leading the Engineering/R&amp;D Efforts at Mitsubishi Logisnext as we develop our next generation Telematics and Operator Assistant Systems from concept through product launch.&nbsp; Working cross-functionally, you will drive the development of the team, help choose suppliers/partners, and optimize our portfolio for connected solutions, electrical architectures, and contingent systems.&nbsp; You and your team will also help with troubleshooting, issue tracking, and resolution on current and future field service issues. This is a great opportunity to put your stamp on one of the leading Material Handling OEMs as we develop the next / leading edge technologies. What you will do: <ul><li>Lead development of telematics and operator assist systems and software in collaboration with other design teams.</li><li>Lead development of overall system architecture (CAN based) to enable the integration of various telematics, pedestrian detection and battery systems.</li><li>Lead the technology development and creation of next generation software and electrical architectures to further truck and product designs.</li><li>Work with suppliers to communicate requirements, optimize deliverables and apply the latest technology.</li><li>Support the development of risk and safety analysis documentation, FTA (Fault Tree Analysis), and SFMEA, DFMEA (System, Design Failure Mode and Effects Analysis).</li><li>Troubleshooting, issue tracking and resolution of system issues and implementing effective solutions to improve system reliability and efficiency.</li><li>Ensure cross functional engagement by working with internal groups like new product development, test, quality, purchasing, sales etc. to optimize processes and develop new systems.</li></ul> When &amp; Where: <ul><li>15%-20% Travel</li><li>Hybrid schedule</li><li>Will require this position to reside near our Marengo, Illinois or Houston, Texas location </li><li>The work is primarily done in an office environment with other work locations including development lab, manufacturing line, and field locations such as customer facilities</li></ul> What you need to have: <ul><li>Bachelor’s degree in engineering (Electrical, Mechanical, Systems or related field of study)</li><li>7+ years of experience in systems design, power systems or technology development</li><li>Must possess experience in deploying telematics or operator assist features (UWB based or camera based)</li><li>Strong experience in system architectures, embedded systems and feature deployment</li><li>Experienced in constructing complex project schedules involving timelines, manpower and resources.</li><li>Working knowledge of common embedded programming languages (Python, C++, etc.). Experience with CANBus protocols and testing.</li><li>Experience with leading the development of test cases. Also experience with automated testing tools.</li></ul> What would be nice to have: <ul><li>Experience with firmware architecture design and development, object detection, operator assist technologies etc.</li><li>Experience with OTA architectures and various authentication methodologies.</li><li>Experience with Software integration on electrical sub systems.</li><li>Experience with developing HMI (display) for industrial or similar applications.</li><li>Hands-on experience with design and testing of power electronics, controllers, converters, etc.</li><li>Able to read &amp; create electrical schematics and troubleshoot basic electrical circuits.</li></ul> What we offer: <ul><li>Medical, dental, and vision benefits&nbsp;</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-site fitness center (Houston)</li><li>On-the-job training and development</li></ul> The salary for this position ranges from $120,000 to $160,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience. To be considered for this role, all applicants must submit a full and complete application through our careers page. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer: Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support

Mitsubishi Logisnext Americas Inc.

Manager, Telematics and Connected Systems

<h3>Job Description:</h3>Director, Full Stack Engineering. High Income and Alternatives Investment TechnologyThe High Income and Alternatives Technology team manages and develops technology platform that supports our high yield investment team with over $100B of client assets in US high yield debt, emerging market debt and a growing list of high yield alternative credit products.As an HI &amp; A Technology Chapter Leader, you blend engineering solutions, standards and practices with a passion for coaching, mentoring, and developing associates. You are deeply committed to improving the value and quality delivered to our customers, with a focus on maintainability and stability.In an agile structure you will collaborate with other leaders to establish the standards for your chapter, influence the strategic decisions and build solutions with your expertise and technical knowledge. You will directly manage several engineers who primarily work within autonomous squads across a product area but report directly to you. You are dedicated to helping them grow and develop in their knowledge area (technical and business) and ensure alignment on the “how” of the work they perform. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.You will spend a percentage of your time applying your expertise and experience to help advance the work and improve squad performance, ensuring high quality and excellent engineering standards are met.The TeamsYou work in partnership with Chapter Area Leads, Squad Leads and other Chapter Leaders aligned to Asset Management Equity Product Areas to ensure consistent standards and quality.The Expertise You Have<ul><li>Bachelor’s or higher degree in a technology related field (e.g. Engineering, Computer Science, etc.) required</li><li>This role requires 15+ years’ industry experience with proven technology leadership and 5 years strong people management experience</li><li>Experience in designing and building highly scalable software solutions</li><li>Expertise in Engineering methodologies in Mid-tier and UI development</li><li>Strong awareness and appreciation of data tier development</li><li>Experience leading, coaching, mentoring, and developing people and teams</li><li>Experience identifying and acquiring talent needs; and resource planning and talent allocation across large organizations</li><li>Financial services experience preferred but not required</li></ul>The Skills You Bring<ul><li>You are an inspirational people leader, capable of developing others to accelerate their journey to mastery</li><li>You possess excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization</li><li>Strong ability to work across numerous squads and balance the priorities of business and technology demands</li><li>Have a continuous improvement mentality and encourage an Agile way of working</li><li>You optimally develop and proactively share your insights, knowledge, industry practices and perspectives and build the same expectation within your chapter</li><li>You are intellectually curious and model a culture of continuous learning, mentoring and coaching.</li><li>Champions practices and capability development across the squad in areas such as Quality, Automation, DevOps, CI/CD, Design, and Code Reviews</li></ul>The Value You Deliver<ul><li>Ensuring chapter talent composition aligns with strategic business priorities including workforce planning vital to provide increased value and results for customers and the business</li><li>Supporting and empowering chapter members to enable delivery of increased value in their teams</li><li>Enabling an agile and frictionless organization by demonstrating agile behaviours</li><li>Proactively partnering with Chapter Area, Product Area Owner, Centre of Excellence, and Product Owners to:</li></ul><ul><li>Influence strategic backlog and prioritization decisions related to your area of expertise</li><li>Measure performance through established objectives and KPI’s to deliver agreed upon business, technology, and people results</li><li>Align chapter members across squads and product areas to ensure the best utilization of talent while also building learning opportunities and learning day content to develop skills</li><li>Set and apply standards and ensure the work performed is aligned with established road maps</li><li>Remove impediments to delivering value</li><li>Collaborate with chapter leadership team to reduce technical debt and modernize applications</li><li>Continuously focus on improving stability and resiliency of applications and batch processes</li><li>Relentlessly work on improving engineering standards and quality</li></ul>#SWE<h3>Category:</h3>Information Technology

Fidelity Investments

Director, Software Engineering

<h3>Job Description:</h3>Sr. Cloud Integration Engineer – Associate Information Technology As a Sr. Cloud Integration Engineer you will join a team that focuses on the delivery and vendor engagement of the Productivity and Collaboration tolls within the Associate Information Technology (AIT) portfolio. Primarily focusing on the overall Microsoft M365 stack including identity management, network topology, service encryption, search, client and cloud to cloud access controls. The role requires working across business units and technical teams to define technical implementation guides. You will also be joining a DevOps team that utilizes the Agile methodology in scoping and planning for work. The Team The Productivity team with (AIT) is responsible for delivering many of the communications tools used by our associates. The team regularly works across our security, development, cloud and Digital Workplace teams The Expertise You Have <ul><li>Bachelor’s degree in computer science, Information Technology, or Software Engineering </li></ul><ul><li>10 years of Microsoft Experience with at least 5-10 providing direct engineering and operations with Microsoft Technologies. You should be considered an expert in 1 or more services (Teams, Identity, Cloud) and a deep understanding of the M365 stack. </li></ul><ul><li>Experience in development languages and development in an Agile method </li></ul>The Skills You Bring <ul><li>Knowledge of the Collaboration technologies within Office365 (Exchange, Teams, Yammer, SharePoint) as well as the overall M365 interrelationships </li></ul><ul><li>Application integration; familiarity with utilizing APIs for data collection and reporting. </li></ul><ul><li>Azure application architecture/deployment a plus. </li></ul><ul><li>Experience engineering/sizing, installing, configuring, and maintaining mission critical applications. </li></ul><ul><li>Ability to communicate well with team and customer, both written and verbally &amp; attention to detail. </li></ul><ul><li>Azure Active Directory hands on experience. </li></ul><ul><li>Ability to assess performance data and determine system bottlenecks. </li></ul><ul><li>Work effectively both independently and in a team and cross team environment. </li></ul><ul><li>Proficient in PowerShell. </li><li>Experience with Power apps a plus.</li></ul>The Value You Deliver <ul><li>Leading agile team in support of deliverables and prioritizations of work. </li></ul><ul><li>Interfacing with business sponsors representing the agile transformation office for PI, WI, and FI for the deployment of collaboration tools in support of digitization of service and agile transformation. </li></ul><ul><li>Active member of the Collaboration Productivity team leading efforts for deployment, integration, and adoption of cloud technologies and platforms in support of digital workplace transformation. </li></ul><ul><li>Member of and consultant to the enterprise technology digital workplace program team. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Sr. Cloud Integration Engineer

<h3>Job Description:</h3><h3>The Team</h3>This is a Senior Cyber Engineering role in the API Security team (part of the Application and Infrastructure Security Product Area) within the Enterprise Cybersecurity business unit.The focus of this team is to enable API Security Solutions and processes that will help to improve the Security Posture of our APIs across our infrastructure.<h3>The Expertise You Have</h3><ul><li>5+ years of experience in the field of software engineering ideally with a focus on Application or API Security</li><li>Strong knowledge of API protocols/frameworks (e.g., REST, SOAP, GraphQL, gRPC), API gateways, Authentication and Authorization Protocols (OAuth2/OIDC/JWT etc.).</li><li>Strong Understanding of OWASP API Security Top 10 and secure coding practices.</li><li>Familiar with common API Vulnerabilities</li><li>Familiarity with runtime security, eBPF, and traffic monitoring for API discovery would be considered a plus</li><li>Expertise in API Security frameworks and experience with API Security Testing tools (DAST, AST, etc.) and Runtime API protection platforms would be considered a plus</li><li>Any application security experience, including Pen Testing, Static Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Web Application Firewalls (WAF) would be considered a plus</li></ul><h3>The Skills You Bring</h3><ul><li>Proven knowledge and experience of engineering principles, patterns and practices</li><li>Experience with modern agile engineering approaches and focus on operational excellence.</li><li>You have shown the ability to engage with other teams or vendors in a positive manner to collaborate to achieve a positive outcome</li><li>Excellent interpersonal and communication skills </li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement. </li><li>You have a passion for continual learning and are always ready to guide, support and/or mentor other members of your team! </li></ul><h3>The Value You Deliver</h3><ul><li>You are a creator and a doer who will help us tackle real-life problems and meet real consumer needs. </li></ul><ul><li>Lead the end-to-end deployment of API security solution(s)</li><li>Collaborate with development, operations, and security teams to ensure smooth integrations with other applications</li><li>Monitor platform performance and ensure it aligns with the agreed KPIs and SLAs.</li><li>Optimize platform configurations to detect and prevent API-related threats.</li></ul><ul><li>Contribute to the planning, execution, and delivery of API security initiatives as part of the broader security improvement roadmap.</li><li>Stay ahead of emerging threats and technologies, recommending improvements to the API security framework.</li></ul><ul><li>Help integrate API security solutions into CI/CD pipelines for continuous testing and monitoring.</li><li>Develop scripts and tools to streamline processes and conducting data analysis.</li></ul><ul><li>Document processes, configurations, and lessons learned to ensure knowledge transfer across the organization.</li></ul>Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <h3>Category:</h3>Information Technology

Senior API Security Platform Engineer

<h3>Job Description:</h3>Job Title: Principal - Data and Application Architecture The Purpose of this RoleFidelity Workplace Investing (WI) is looking for an experienced Application Architect who will be a “Solutions Architect” which covers multiple products around data-in, data-conversion strategy for one of our key programs in Retirement platforms and record keeping space. Fidelity is working on building a next generation retirements platform which will scale to the needs and demands of our growing customer base. The Architect should have strong application architecture experience including application development from scratch, E2E application development and deployment, creating resilient applications, private and public API design and development including security, tokenization, certificates, SRE practices etc., The Architect should have all Azure skills related to application development, seasoned in building Highly performing distributed applications with a strong knowledge of Database services in Cloud that can perform with milli seconds latency.You should have a very strong Financial Industry background specifically focused on Investing for Retirement in the US and European countries.How Your Work Impacts the OrganizationThe TeamWI provides benefits to Fidelity customers, employers, and their employees, in a growing set of areas - Defined Contribution, Benefits Outsourcing &amp; Payroll, Investment Products &amp; Consulting and Defined Benefits.As part of the WI Technology Architecture team, you will be a key player in helping move us forward into our digital future and digital transformation of our business!!!The Expertise You Have<ul><li>Education – BS or MS required.</li><li>Azure Certified Cloud Expert is preferred</li><li>Experience architecting and designing scalable solutions, focused on real time &amp; batch data consumption and distribution with high performance.</li><li>5+ years of experience in Azure Cloud Services building complex systems for large enterprise consumption with Billions of transactions.</li><li>Expertise in all Application Services in Azure including AKS, Azure Functions</li><li>10+ years of experience in Java, Application Architecture, Business Architecture</li><li>Technical leader with strong analytic skills able to define and drive our architecture and strategy.</li><li>The ability to apply technology innovations to business problems that help differentiate Fidelity as a leader in our industry.</li><li>Relevant certifications (e.g., Azure, AWS etc.,) is desirable, Certified in Architecture Frameworks like Togaf, Zachman or is good to have</li><li>Experience in Agile methodologies (Scrum and Kanban).</li></ul>The Skills that are Key to this Role<ul><li>Some one with Data Architecture experience specifically dealing with file processing at scale, data transformation dealing with different formats and varieties of data and processing them. Exposure to ETL tools are the skills which are key to this role</li><li>This is a solutions architect role covering multiple Squads on a very critical platform for record keeping that’s going through modernization. Managing multiple stakeholders, navigate across multiple product teams experience is a must.</li><li>Ability to influence stakeholders to onboard and work across teams spread across multiple regions is a requirement for the role.</li><li>Experience in one or more of the following technology areas: Public Cloud Architecture; Amazon Web Services; Azure Cloud Services; CI/CD Pipelines, TLM</li><li>Ability to work in a fast paced, highly matrix environment.</li><li>Excellent presentation, documentation, communication and influencing skills for working with business partners as well as technologists in IT leadership and implementation teams.</li></ul>The Value You Deliver<ul><li>Large scale migrations with the strict deadlines and ability to deliver at fast pace with an incremental approach.</li><li>Communicating and collaborating with partners across business and technology</li><li>Making decisions over business value, technical issues, standards, and strategies</li><li>Architecting/designing effective, efficient, modern, and resilient solutions for complex business problems.</li><li>Presenting proposals to senior leadership to gain approval for initiatives.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal - Data and Application Architecture

<h3>Job Description:</h3>The RoleDirector, NX Workspace Engineer Fidelity is seeking to hire a seasoned technical lead front-end engineer to join our Web Platform team. You will partner with the members of your squad to deliver outstanding customer experiences and set the direction for front end engineering excellence within Fidelity’s web platform. As a Director / Technical Lead Engineer, your mission will include:<ul><li>Empowering engineers at Fidelity working within our NX Workspaces to deliver innovative features with high velocity and quality by providing foundational libraries, frameworks, and tools for development, testing, and release.</li><li>With a focus on web-specific technologies and integrations, you will drive implementation and standardization of shared tools across Fidelity in an actively hands-on approach.</li></ul>The Skills and Expertise You Bring<ul><li>Possess 10+ years demonstrated professional experience as a hands-on front-end software engineer using modern JavaScript frameworks. </li><li>5+ years of hands-on experience in solution architecture, analytics, design, and development of enterprise solutions in multiple technology platforms, frameworks, and languages. </li><li>3+ years’ experience maintaining NX Workspaces or development of NX plugins creating generators &amp; executors.</li><li>3+ years’ experience or solid working knowledge of current DevOps practices and current CI + CD frameworks </li><li>Software Engineering skills and experience include.<ul><li>Angular, Typescript, NX Workspace, HTML, CSS, JavaScript </li><li>Karma/Jasmine, Jest, Cypress, Playwright </li><li>Web Components, Component Architecture </li><li>GraphQL / Rest API</li><li>GIT, Jenkins, Node.js </li><li>DevOps – CI/CD delivery code (Groovy or other) </li><li>Managing Shared Libraries, working with design systems required.</li><li>WCAG 2.1 and AA/AAA Standards would be a plus.</li></ul></li><li>Bachelor’s and/or Master’s degree in computer science, engineering, or equivalent experience.</li><li>Ability to provide technical leadership to junior team members.</li><li>Ability to engage with multiple groups to prototype solutions and provide common solutions. </li><li>Ability to analyze business direction, understand the long-term vision, and quantify the risk/benefits in developing strategic technical solutions. Collaborate closely with the product owners and squads in technology evaluation, selection, recommendation, and configuration. </li><li>Ability to build and maintain effective relationships with product owners, architects, and software engineers. Seek opportunities to refactor business processes, improve user experience or perform capability rationalization. </li><li>In-depth knowledge of APIs, infrastructure, data architecture. Experience in cloud technologies and practices, building and deploying applications using either AWS or Azure or both. </li><li>Champion, identify, and drive development standards to improve quality, efficiency, reliability, and consistency. </li><li>Partner across the chapter and product areas to define and implement engineering standards, methodologies, and best practices. </li><li>Provide front end engineering thought leadership to advance the Digital Experience </li><li>Collaborate with technology and business partners across Fidelity to provide strategic input into the long-term direction and roadmaps. </li><li>Ability to see the “big picture” impact of small decisions made in the present and the ability to influence and empower others to do the same. </li><li>Learn quickly, be flexible, adapt and strive to excel in a fast paced, changing environment. </li><li>Ability to be highly organized, very responsive, and committed to quality and ambitious standards. </li><li>Grow front end engineering talent through coaching and mentoring. </li></ul>The TeamThe NX Workspace Web Platform team focuses on creating a unified developer experience across Fidelity and will be involved in the hands-on creation of standardized tools for testing frameworks, developer environments, bundler and build system implementations, CI jobs, client libraries for observability and experimentation, editor integrations, and REST + GraphQL implementations. Our goal is to create an environment that empowers productive development without compromising quality. The team will directly impact the productivity and experience of front-end developers across multiple product areas and business units.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, NX Workspace Engineer - Front End

<h3>Job Description:</h3>This is a Senior Cyber Engineering role in the API Security team (part of the Application and Infrastructure Security Product Area) within the Enterprise Cybersecurity business unit.The focus of this team is to enable API Security Solutions and processes that will help to improve the Security Posture of our APIs across our infrastructure.<h3>The Expertise You Have</h3><ul><li>2+ years of experience in the field of software engineering ideally with a focus on Application or API Security</li><li>Strong knowledge of API protocols/frameworks (e.g., REST, SOAP, GraphQL, gRPC), API gateways, Authentication and Authorization Protocols (OAuth2/OIDC/JWT etc.).</li><li>Strong Understanding of OWASP API Security Top 10 and secure coding practices.</li><li>Familiar with common API Vulnerabilities</li><li>Expertise in API Security frameworks and experience with API Security Testing tools (DAST, AST, etc.) and Runtime API protection platforms would be considered a plus</li><li>Any application security experience, including Pen Testing, Static Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Web Application Firewalls (WAF) would be considered a plus</li></ul><h3>The Skills You Bring</h3><ul><li>Proven knowledge and experience of engineering principles, patterns and practices</li><li>Experience with modern agile engineering approaches and focus on operational excellence.</li><li>You have shown the ability to engage with other teams or vendors in a positive manner to collaborate to achieve a positive outcome</li><li>Excellent interpersonal and communication skills </li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement. </li><li>You have a passion for continual learning and are always ready to guide, support and/or mentor other members of your team! </li></ul><h3>The Value You Deliver</h3><ul><li>You are a creator and a doer who will help us tackle real-life problems and meet real consumer needs. </li><li>Collaborate with development, operations, and security teams to ensure smooth integrations with other applications</li><li>Monitor platform performance and ensure it aligns with the agreed KPIs and SLAs.</li><li>Optimize platform configurations to detect and prevent API-related threats.</li><li>Contribute to the planning, execution, and delivery of API security initiatives as part of the broader security improvement roadmap.</li><li>Stay ahead of emerging threats and technologies, recommending improvements to the API security framework.</li><li>Help integrate API security solutions into CI/CD pipelines for continuous testing and monitoring.</li><li>Develop scripts and tools to streamline processes and conducting data analysis.</li><li>Document processes, configurations, and lessons learned to ensure knowledge transfer across the organization.</li></ul>#Cyber<h3>Category:</h3>Information Technology

API Security Platform Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are looking for a Program Manager to join our team located in Smithfield, RI. The Team <ul> <li>This position is part of a diverse organization of 1000+ engineers and technology professionals passionate about delivering the very best technical solutions for our Corporate Technology Group. In this role, we need someone who can collaborate with the 30+ engineering leaders to lead programs to improve the state of engineering across our community.</li> </ul> <ul> <li>Engineering Program Manager</li> <li>Do you have a passion for working with engineering leaders to drive programs that will result in continuous improvement of engineering delivery? If so, we have an outstanding opportunity for you to work with a versatile group of leaders to identify and lead engineering programs.</li> <li>The Expertise You Have</li> <li>Must have a degree in Computer Science, Engineering or Advanced Mathematics or equivalent education and work experience</li> <li>Must have led programs by creating and owning the processes based on socialization and feedback that result in the improvements or insights desired as outcomes</li> <li>Must have experience working with and presenting to multiple levels of leaders in dispersed geographies</li> <li>Must have experience working with engineers and engineering leaders and a deep enough understanding of engineering concepts to be able to lead engineering programs on their behalf and in collaboration with them. Must be able to operate programs without having a lack of being technical as a caveat for being limited in scope.</li> <li>Should have demonstrated skill in performing data analysis to produce executive-level communications on the status of engineering programs. As such, should have experience with data visualization concepts.</li> <li>The Skills You Bring</li> <li>You own the process and outcomes for engineering programs</li> <li>You working well with various levels of leadership to understand the goals of various programs, collaborate on how to measure progress, and lead in the creation of solutions that work for most, if not all.</li> <li>You can analyze data, draw insights, identify, and resolve potential issues or inconsistencies</li> <li>You possess a solid attention to detail along with strong verbal and written communication skills that results in high quality, highly reliable information and messaging</li> <li>You are a quick learner and open to learning and being coached on process re-engineering and communication</li> </ul> <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $71.00-100.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Program Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h3>Responsibilities:</h3> <ul> <li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul> <h3>Qualifications:</h3> (Required) <ul> <li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul> <h3>Additional Considerations</h3> <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul> <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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