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Job Title – Lead Database Developer Position is in Rhode Island Only. Candidates must work in 900 Smithfield, Rhode Island five days every other week. Pay range: $50-90/hr ??????Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The Purpose of This Role Lead Database Developer for the Workplace Investment team will be responsible for designing and driving implementation of applications/ framework using Oracle, SQL Server, Informatica, Control-M. This technology group provides superior development and maintenance support to the overall Workplace Investment organization. The Value You Deliver · Developing and designing robust high per-performance database solutions. · Assessing and researching current implementations of the platform and determining the course of action required to elevate the platform to meet customer needs. · Taking the business requirements coupled with existing architecture to set a technical vision for features and major components and clearly articulating the evolutionary steps to achieve it. The Skills that are Key to this role · Your experience in PL/SQL programming including packages, procedures, function and triggers. · Your ability to optimize complex queries and design efficient solutions. · Your experience working in enterprise environments with version control and deployment standards. · Excellent Analytical and problem-solving skills with detail-oriented mindset. · Your experience in ETL design and development. · Your experience with data base such as Oracle (Primary), SQL server. · Your experience of working in Agile methodology. · Your knowledge of Containerization and cloud deployment related to Database. · Ability to build communication and rapport with partners, stakeholders. · Ability to adapt in a changing environment and be effective in many different business settings. · Ability to take initiative, define vision for betterment of products, and execute at high level of quality The skills that are good to have for this role · Ability to plan and work with geographically spread-out teams · Strong presentation and interpersonal skills. · Curiosity to constantly relearn/explore new processes/technologies How your work impacts the organization The Workplace Investing (WI) Platform technology group within Fidelity Investments is tasked to develop and maintain technology solutions supporting Fidelity's Defined Contribution (DC) business. The platform serves plan sponsors in the configuration of their DC plans and operates in a mixed-technology environment (Java, Spring, Angular, Oracle, ETL) across multiple tiers (web server, app server, DB). The Expertise we’re looking for Education and Experience: · Bachelor's Degree in Computer Science or similar subject. · 7-10 years of experience in information technology. · Financial services experience, preferably in retirement Domain. · Certification in relevant technologies is preferred. Skills/Knowledge and experience: Languages: Oracle PL/SQL , Informatica ETL (Mandatory) Databases : Good understanding and experience on RDBMS (Mandatory) Methodology : Agile Others : Other database like SQL Server and Sybase (Advantage)

Fidelity TalentSource

Sr. Database developer

The Role In this role, you will work with your squad to provide effective product partnership through communication, risk mitigation, quality assurance, effective delivery and positive relationship building. As a Business Analyst, you must be a highly motivated self-starter with a sense of ownership, attention to detail, and be an effective liaison between stakeholders and your team. The Team Are you interested in serving the needs of millions of customers at Fidelity's Workplace Investing, by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? As a Business Analyst in Fidelity’s Workplace Investing Customer Solutions Chapter you will be a member of an Agile squad responsible for crafting an engaging experience for our clients. Day to day, you will work closely with a team of cross functional and dedicated squad members (product, technology, legal, compliance &amp; risk partners) responsible for delivering specific business goals. The Expertise and Skills You Bring <ul> <li>Identify and document business requirements, current and future states, and provide constructive feedback for future process improvement </li><li>Experience with workflow design, data analysis, data visualization, and impact analysis </li><li>Familiar with the Agile methodology concept and experience in agile tools such as Jira, Confluence, Mural or similar Agile backlog management tools (training is available) </li><li>Define epics, user stories, acceptance criteria, facilitate story refinement sessions, and demo sprint deliverables </li><li>Participate and/or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives </li><li>Perform end to end Business Acceptance Testing and ensure the traceability of test cases. </li><li>You take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner </li><li>Strong written and verbal communication skills, including the ability to summarize and interpret information with key stakeholders such as Subject Matter Experts, and Business Partners </li><li>3-5 years transferable experience </li><li>Bachelor’s degree preferred </li></ul> Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $60.00- $85.50 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Business Analyst

The Team Are you interested in serving the needs of millions of customers at Fidelity's Workplace Investing, by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? As a Business Analyst in Fidelity’s Workplace Investing Customer Solutions Chapter you will be a member of an Agile squad responsible for crafting an engaging experience for our clients. Day to day, you will work closely with a team of cross functional and dedicated squad members responsible for delivering specific business goals. The Role In this role, you will work with your squad to provide effective product partnership through communication, risk mitigation, quality assurance, effective delivery and positive relationship building. As a Business Analyst, you must be a highly motivated self-starter with a sense of ownership, attention to detail, and be an effective liaison between stakeholders and your team. The Expertise You Have <ul> <li>Identify and document business requirements, current and future states, and provide constructive feedback for future process improvements </li><li>Experience with workflow design, data analysis, data visualization, and impact analysis </li><li>Familiar with the Agile methodology concept and experience in agile tools such as Jira, Confluence, Mural or similar Agile backlog management tools (training is available) </li><li>Define epics, user stories, acceptance criteria, facilitate story refinement sessions, and demo sprint deliverables </li></ul> The Skills You Bring <ul> <li>Participate and/or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives </li><li>Perform end to end Business Acceptance Testing and ensure the traceability of test cases. </li><li>You take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner </li><li>Strong written and verbal communication skills, including the ability to summarize and interpret information with key stakeholders such as Subject Matter Experts, and Business Partners </li><li>3-5 years transferable experience </li></ul> Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $60.00- $85.50 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

<h3>Job Description:</h3>The Fidelity Intern Program (FIDTERN Program) Fidelity’s full-time, paid, 10-week FIDTERN Program offers students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team. Our program is designed to provide students with a firsthand experience of what it’s like to work here full-time. We deliver a best-in-class program experience to ensure interns feel a sense of belonging and community, while receiving critical training and development to be a future Fidelity associate. Here’s the experience you can expect to have as a FIDTERN: <ul><li>Professional &amp; Financial Development Sessions: Join exclusive webinars designed to equip you with essential skills for both your career and personal growth! Learn directly from senior leaders, sharpen your professional communication, explore strategies for maintaining well-being in the workplace, and build financial confidence through expert-led financial literacy workshops. </li></ul><ul><li>Mentorship: Opt-in to our intern mentorship program and connect with experienced professionals who will support your growth and help you navigate your career journey. </li></ul><ul><li>Regional Events: Build connections with leaders and fellow interns through engaging onsite experiences and unwind with your peers at fun local outings (like go-karting, pickleball, or bowling). </li></ul>The Role This internship will help you develop the technical, professional, and interpersonal skills that will be valuable throughout your career. Working side by side with some of the best technologists in the industry, you will perform relevant work with direct impact on our business and customers. Our internships can be focused in the following areas: Software Engineer: Interns will collaborate with team members to architect, develop, modify, test, and deploy software solutions while working on active business projects. Tech stack includes: <ul><li>Java, Python, C, etc. </li></ul><ul><li>Object Oriented Principals (OOP) </li></ul><ul><li>Front-End (HTML, CSS, JavaScript, Angular, etc. </li></ul><ul><li>Back-End and Data (APIs, DBs – such as Mongo DB, MySQL, etc.) </li></ul>Data Engineer: Interns will develop skills related to data sourcing, storage, cleansing, and building analytical algorithms by utilizing raw data. Develop scalable and distributed platforms using a variety of frameworks to process high volume, high velocity of structured and unstructured data. Tech stack includes: <ul><li>Python, Java, SQL </li></ul><ul><li>Databases: My SQL, MongoDB, PostgreSQL, etc. </li></ul><ul><li>Data Visualization: Tableau, Power Bi </li></ul>We also have limited opportunities in User Experience Design, Cybersecurity, and other business units. The Expertise and Skills You Bring <ul><li>Current pursuit of Bachelor’s degree preferably in a Technology major </li></ul><ul><li>Creativity and real enthusiasm for working with technology to tackle business problems </li></ul><ul><li>Client focused and results driven mindset </li></ul><ul><li>Effective communication </li></ul><ul><li>Ability to collaborate in a team oriented, dynamic environment </li></ul><ul><li>Critical thinking skills and an entrepreneurial spirit </li></ul><ul><li>Hands on technical project experience </li></ul><ul><li>Current college student (undergraduate or graduate) who will return to coursework after their summer internship </li></ul><ul><li>Availability for entire 10-week program from June 1st – August 7th, 2026, and required to align to our hybrid working model </li></ul>Note: Fidelity is not providing immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Summer 2026 Undergraduate Internship - Technology

<h3>Job Description:</h3>The Fidelity Intern Program (FIDTERN Program) Fidelity’s full-time, paid, 10-week FIDTERN Program offers students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team. Our program is designed to provide students with a firsthand experience of what it’s like to work here full-time. We deliver a best-in-class program experience to ensure interns feel a sense of belonging and community, while receiving critical training and development to be a future Fidelity associate. Here’s the experience you can expect to have as a FIDTERN: <ul><li>Professional &amp; Financial Development Sessions: Join exclusive webinars designed to equip you with essential skills for both your career and personal growth! Learn directly from senior leaders, sharpen your professional communication, explore strategies for maintaining well-being in the workplace, and build financial confidence through expert-led financial literacy workshops. </li></ul><ul><li>Mentorship: Opt-in to our intern mentorship program and connect with experienced professionals who will support your growth and help you navigate your career journey. </li></ul><ul><li>Regional Events: Build connections with leaders and fellow interns through engaging onsite experiences and unwind with your peers at fun local outings (like go-karting, pickleball, or bowling). </li></ul>The Role Seeking incredible multi-taskers with strong problem solving and excel skills. Operations interns will work closely with clients and business partners to ensure the seamless delivery of Fidelity’s products and services through outstanding customer service support and detailed processing of transaction requests. Internship opportunities in operations could be aligned to a wide variety of business units, including but not limited to Client Experience, Healthcare Operations, Fidelity Fund &amp; Investment Operations, and more. The Expertise and Skills You Bring <ul><li>Highly organized and self-motivated </li></ul><ul><li>Time management </li></ul><ul><li>Accuracy &amp; attention to detail </li></ul><ul><li>Analytical and problem solver </li></ul><ul><li>Customer centricity &amp; satisfaction </li></ul><ul><li>Multi-task, prioritize, and meet deadlines </li></ul><ul><li>Effective communication </li></ul><ul><li>Flexibility to adapt to changing business needs </li></ul><ul><li>Data gathering and reporting </li></ul><ul><li>Process oriented </li></ul><ul><li>Current college student (undergraduate or graduate) who will return to coursework after their summer internship </li></ul><ul><li>Availability for entire 10-week program from June 1st – August 7th, 2026, and required to align to our hybrid working model</li></ul> Note: Fidelity is not providing immigration sponsorship for this position The base salary range for this position is $20 - $32 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Administration

Summer 2026 Undergraduate Internship - Operations

<h3>Job Description:</h3>The RoleAs a Product Delivery Director in Customer Solutions, you will work with the Group Squad Leader and Retirement &amp; Planning teams to help bridge business strategy to product delivery. You will lead end-to-end business analysis that accounts for plan participant, plan sponsor and operational requirements for new product offerings. You will execute on critical Financial Wellness initiatives around personalized messaging and insights as well as digital financial planning and channel strategy. Working in the Lifetime Financial Help product area, you will perform comprehensive analysis to understand requirements and assess end-to-end impacts across all functions to ensure delivery teams have the right inputs to deliver high-quality solutions. You will be responsible for ensuring successful delivery of priorities, supporting the definition and prioritization of future initiatives, and working collaboratively across internal and external stakeholders. Directors in Customer Solutions must be highly motivated leaders, 'self-starters' with a sense of ownership, and a strong desire to succeed.Note: Fidelity is not providing immigration sponsorship for this position.The Expertise and Skills You Have<ul><li>Exceptional product development skills including market / customer research, requirements and data analysis, use case development, product and process documentation</li><li>Ability to understand business strategy and collaborate with product leads to define the product vision and roadmap</li></ul>Experience informing solutions using business architecture tools and techniques such as:<ul><li>Business Capability Mapping: Experience in enterprise business capability modeling and analysis for current and target state</li><li>Journey Mapping: Experience building or working with journey maps to understand customer experiences and needs</li><li>Value Stream Mapping: Analyze value streams to identify and clarify needed business outcomes and drive efficiency</li></ul><ul><li>Excellent critical thinking, analytical and problem-solving skills</li><li>Adept at storytelling and creating presentations to all levels on complex topics</li><li>Strong understanding of financial wellness offerings, digital product development, and workplace business, preferred</li><li>Ability to participate in technical discussions and work through solution options with technology partners</li><li>Establish and lead requirements gathering meetings, design sessions and planning sessions for large initiatives</li><li>Skilled at building effective relationships and influencing key partners in business, IT and Legal, Compliance, and Risk and others to connect people and work across the organization</li><li>Skilled at facilitating diverse groups of people to move towards solutions while influencing key decision makers based on analysis findings</li><li>Proven time management and organizational skills; able to balance multiple competing priorities</li><li>10+ years business architecture/ business analysis / product management, ideally working in an Agile Scrum environment, with ability to work across multiple teams</li><li>Bachelor’s degree or equivalent experience required; MBA preferred</li></ul>The TeamThe Lifetime Financial Help equips plan sponsors and participants with the tools and knowledge to achieve financial well-being. We offer innovative solutions that empower plan sponsors to support their employees. Enabling them to confidently plan, save, invest, and ultimately achieve their financial goals.The Customer Solutions Chapter works closely with a team of cross-functional, multi-disciplinary, and dedicated team members responsible for delivering specific business goals aligned to the Workplace Investing product roadmap. We are customer obsessed and driven to analyze, design and deliver features, products and services that align to our customer’s needs. Customer Solutions is a global organization of approximately 200 business professionals, and our mission is to drive the realization of results by translating business objectives into concrete plans and solutions that drive customer value. We support business and technology delivery of prioritized work using Agile and scrum techniques within Fidelity Workplace Investing. Additionally, as a member of the Customer Solutions Chapter, you’ll receive ongoing skill and career coaching to help you grow personally and professionally.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Product Delivery Director, Customer Solutions - Lifetime Financial Help

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Smithfield, RI! <h3>Scrum master</h3> As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach and train on performance against agile values, practices and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and tribes. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. <h3>The Team</h3> You will support one to two cross-functional squads within Enterprise Technology engaging the squad leader, other scrum masters, and squad members aligned to the squad(s). You will reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree or undergraduate degree preferred </li><li>Certified Scrum Master (CSM) required </li><li>Jira experience </li><li>Product Management/Delivery Management experience </li><li>Release Management Experience </li><li>Three to five year’s experience as a Scrum Master. </li><li>Understanding and experience working with Scrum and Kanban teams. </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You possess excellent communication and interpersonal skills and can rapidly build trust and positively influence others at all levels of the organization </li><li>Proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery </li><li>An intellectual curiosity and passion for learning new skills and modeling a culture of continuous learning, mentoring and coaching </li><li>JIRA align experience preferred </li></ul> <h3>The Value You Deliver </h3> <ul> <li>Working with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints </li><li>Accelerating overall squad performance, efficiency and value delivered and find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and clarity to other partners </li><li>Managing, coordinating logistics for and participating in agile ceremonies (e.g., backlog prioritization, sprint planning, daily stand-ups, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li></ul> The hourly pay rate range for this position is $60 - $65 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Scrum Master

<h3>Job Description:</h3>The RoleBring your passion for leading work across organizational lines, building new product capabilities for customers and helping improve a key Fidelity managed account product offering to the Batch processing squad in the Personalized Planning &amp; Advice for Workplace (PPA W) product area. We are looking for an established Senior Business Systems Analyst with experience in product development, business analysis and the ability to understand and thrive in a sophisticated business and systems environment. This role is pivotal in driving enhancements to our managed accounts offering, with a focus on batch systems and multi-functional collaboration across Fidelity’s Workplace Investing (WI) and Retail domains.You will work with your squad in an Agile framework to provide effective partnership through communication, business and system requirements definition, partner management, program management and the ability to collaborate across our Workplace and Retail business and technology teams in the broader planning &amp; advice ecosystem. Your work will directly impact the experience of plan sponsors and participants by enabling scalable, efficient, and customer-centric solutions.You will collaborate across WI, Wealth business teams, technology teams and Strategic Advisors (SAI) product and technology applying your expertise in Agile and a passion for learning and contributing to the latest platform capabilities.Note: Fidelity is not providing immigration sponsorship for this position.Key Responsibilities<ul><li>Lead analysis of business systems and batch processes to identify user needs and document requirements.</li><li>Translate business requirements into system specifications and recommend enhancements to batch functionality.</li><li>Collaborate with multi-functional teams.</li><li>Develop and maintain Agile artifacts including user stories, acceptance criteria, and product backlogs.</li><li>Facilitate planning, design, and problem-solving sessions across teams.</li><li>Build and implement test scenarios to validate solution effectiveness and business value.</li><li>Present findings and recommendations to all levels of management.</li><li>Drive continuous improvement in processes, policies, and procedures.</li><li>Support the rollout of a unified managed accounts offering by integrating investment capabilities and batch deployment strategies.</li></ul>Candidates must be a highly motivated self-starter with a sense of ownership, attention to detail and be an effective liaison between partners and your team. Attributes that lead to success in this role include curiosity, tenacity to follow up on details to gain a complete understanding of problem, highly collaborative approach to work, a high level of engagement and ownership of outcomes.Expertise and Skills You Have<ul><li>6+ years of experience in business and systems analysis, including Agile methodologies, data analysis, batch application development, data mapping, flowcharts, set-up / configuration of systems, user acceptance testing, and product documentation.</li><li>Demonstrate an ability to lead complex analysis and translate highly technical and non-technical requirements.</li><li>Solid focus on innovation and continuous improvement.</li><li>Experience with database queries and general data architecture.</li><li>Familiarity with RESTful services and UML sequencing.</li><li>Bachelor’s degree or equivalent experience encouraged.</li><li>Superb communication skills – written, verbal, and presentation.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated ability to influence and collaborate across organizational boundaries.</li><li>Synthesizing sophisticated data from multiple, disparate sources and present analysis, relevant insights and themes in a simple/clear way.</li><li>Think strategically – understand customer, business partner needs and prior lessons to advise strategy direction and ongoing decision making.</li><li>Good business judgment – understands and focuses efforts on key business priorities, thinks holistically, uses business partners and focuses on return on investment.</li></ul>The TeamWI Customer Solutions provides the WI Agile organization with business analysts. The Customer Solutions team is responsible for helping the business achieve results. Our role is to turn business objectives into useful plans and solutions that deliver outstanding customer value.The PP&amp;A Batch Squad is aligned to the PPAW Managed Solutions Foundation and Capabilities group responsible for large and systemic processing and review of participants eligible for and enrolled in Fidelity’s workplace managed account products. The squad systematically processes over 4 million interactions and facilitates the delivery of over 6 million pieces of participant communications annually.Personalized Planning &amp; Advice at Work (PP&amp;A) is the 3rd largest and fastest-growing workplace managed account offering in the industry and is a key product area in the Workplace Investing growth strategy.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Business Systems Analyst, Customer Solutions

<h3>Job Description:</h3>The RoleThe Fraud Risk Oversight team works in close partnership with 1st line Fraud Operations teams and Business Units across the firm to develop and enhance overall fraud risk management framework. As a Senior Manager, you will report to the Head of Fraud Risk Oversight and play a key role in developing and leading critical components of the program, including risk governance, incident and issue management, and risk assessments. You will collaborate extensively with Fidelity’s risk organization, first line fraud teams and business groups, providing subject matter expertise to support the development of a robust Fraud Risk Management program.Key responsibilities will include:<ul><li>Provide independent risk oversight and challenge to 1st line fraud and operational functions.</li><li>Coordinate fraud risk incident management, including assuring end-to-end risk remediation.</li><li>Develop overall policies related to fraud risk management.</li><li>Partner with stakeholders in development of fraud risk metrics/KRIs, risk appetite/tolerance management, and supporting taxonomies and reporting.</li><li>Fraud risk advisory support in the development of new products, services, and key business projects.</li><li>Conduct risk assessments and control testing / validation.</li></ul>The Expertise and Skills You BringKey experience and expertise factors:<ul><li>Preferred is at least 7+ years of industry experience in roles such as Fraud Management, Operational Risk Management, or Business / Operational roles with a Fraud / Risk Management component at complex financial services institutions, e.g. brokerage, wealth management, banks or fintech companies</li><li>Familiarity with Fraud Risk threats and control approaches across prevention, detection, surveillance, and response.</li><li>Experiences in development of risk management policies, standards, and frameworks.</li><li>Strong knowledge of Operational Risk Management practices and approaches – including best practices related to process/risk/control framework implementation, operational risk assessments, incident management, control validation strategies, as well as the implementation of Key Risk Indicators and reporting to drive effective risk governance with business partners.</li><li>Project management skills preferred.</li><li>Excellent social skills including succinct written and verbal communication.</li><li>Ability to build and maintain collaborative working relationships with partner teams.</li></ul>The TeamThe Fraud Risk Oversight team serves as second line of defense, providing oversight and support to the enterprise-wide for Fidelity’s fraud risk management program. The team is part of the Risk organization supporting Fidelity’s Workplace Investing (WI), Retail Brokerage, and Wealth Management business lines, and reports directly to the Head of WI, Wealth and Brokerage Risk. More broadly, the function sits within the Fidelity’s Risk Group, which includes the major Risk functions from across the enterprise and employs a range of Risk Management programs and capabilities. Central to the Risk Group’s mission is close collaboration with partners throughout the Firm – including Business Leaders, Legal, Compliance, Audit, and Security – in pursuit of our common goal of protecting the Firm, its associates, and customers.Note: Fidelity is not providing immigration sponsorship for this positionThe base salary range for this position is $89,000-$150,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Risk

Sr. Manager, Fraud Risk Oversight

<h3>Job Description:</h3>The Role The Lifetime Engagement (LTE) Product Area plays a critical role in driving customer centricity across Workplace, Brokerage &amp; Wealth to reduce friction and enable customer experiences that accelerate lifetime engagement with Fidelity. The Director, Lifetime Engagement Planning and Reporting is responsible for measuring, analyzing, and communicating progress toward our objectives, for helping to run the Lifetime Engagement organization’s operating routines, and for synthesizing our work for business unit quarterly and annual routines. Reporting to the VP of Lifetime Engagement Planning and Reporting, you will serve as a key enterprise source of truth for critical KPIs and a dot connector within our product area, ensuring its efficient and effective operation. The Value You Deliver Key responsibilities will include: <ul><li>Analyze performance against Product Area and Shared PW KPIs and report progress to senior executives and business partners </li></ul><ul><li>Identify trends and changes in key metrics, investigate the drivers of these, and communicate to senior leaders </li></ul><ul><li>Implement governance and business routines to effectively prioritize and manage the Lifetime Engagement Product Area, such as alignment forums, all-associates meetings, business reviews, and resource management discussions </li></ul><ul><li>Facilitate MYP planning and annual scorecard/KPI alignment in partnership with LTE Leadership and Planning and Finance partners </li></ul><ul><li>Build and maintain strong relationships with Planning and Reporting leaders across Workplace, Wealth, and Brokerage </li></ul><ul><li>Partner closely with CKSI stakeholders </li></ul><ul><li>Provide visibility into deliverables, events, plans, and strategic business initiatives to drive alignment (e.g. integrated calendar) </li></ul>The Expertise and Skills You Bring <ul><li>BA/BS required </li></ul><ul><li>Minimum 7 years working in a professional environment </li></ul><ul><li>Strong analytical skills and an ability to own the end-to-end reporting process and ultimately communicate insights </li></ul><ul><li>Demonstrated ability to engage and effectively communicate with senior leaders and team members </li></ul><ul><li>Proactive and detail-oriented with a focus on quality and accuracy </li></ul><ul><li>Ability to simplify complex topics </li></ul><ul><li>Curiosity along with the ability to bring new insights and thinking to the business </li></ul><ul><li>Ability to work in a dynamic and ambiguous environment while creating alignment and generating momentum </li></ul><ul><li>Experience in successfully navigating large organizations and getting things done within them </li></ul><ul><li>Financial Services experience and/or knowledge </li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>Business StrategyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

104 Jobs in Killingly, CT, USA