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Overview of Role/Job Purpose:Responsible for all new business development and revenue growth in assigned geographic territories from pipeline development to deal closure.The Regional Sales Director is responsible for the creation of cloud-based solution opportunities that resonate with client executives within the Energy and Utilities industries.Work internally with VertexOne stakeholders to craft the proper sales approach to identify and qualify engagement opportunities across multiple areas including CIS, Customer Engagement, application maintenance and hosting, business analytics, and consulting services.Essential Job Duties:<ul><li>Position VertexOne as a premier provider of SaaS solutions and services for the Utility Industry</li><li>Develop territory plans and strategies to identify key utilities to become VertexOne clients within the assigned geographic territory and Tier 1 &amp; 2 markets serving 35k-2M+ accounts</li><li>Develop working relationships with evaluation consultants, partners, and influencers</li><li>Develop account plans for key clients to identify areas of opportunity and required VertexOne resources</li><li>Establish relationships with key client executives to create excitement that results in greater awareness, credibility, and additional business opportunities</li><li>Work with internal resources in pursuit of business opportunities</li><li>Sell the entire portfolio of VertexOne Business Services solutions</li><li>Become a trusted advisor with key clients by displaying deep subject matter knowledge of utility’s operational systems</li><li>Attend trade shows, associations, conferences and serve on boards/committee’s as appropriate</li><li>When required, and qualified, respond to RFIs and RFPs</li><li>Lead the engagement team in establishing and presenting competitive and winning proposals</li><li>Update and track all sales activities in VertexOne’s CRM system</li></ul>Skills/Qualifications:<ul><li>Minimum of 5 years sales experience and familiarity with account management in the Technology, Energy, and Utilities industry</li><li>Experience in consulting and selling complex solutions and services</li><li>Experience in selling SaaS solutions</li><li>Experience in leading diverse teams through a positive, collaborative approach in developing and selling client solutions</li><li>Track record of overachievement of quota and building client relationships</li><li>Utility and/or governmental experience is strongly preferred</li><li>Experience and desire to grow and drive new business in underserved territories</li><li>Maintain high client retention rate through strong senior executive relationship skills and leadership</li><li>Energetic and passionate to achieve goals and client loyalty</li><li>Strong business orientation, judgment, and acumen</li><li>Ability to develop and maintain collaborative and effective working relationships with fellow associates to deliver the best solution to the client</li><li>Outstanding interpersonal, communication, and leadership skills</li><li>High integrity business leader working to create successful environments for all parties</li><li>Strong intellectual horsepower and curiosity</li><li>Good analytical and organizational skills to help focus time and energy</li><li>Able to think outside the box and accept nothing less than the best possible solution for each and every deal he/she leads</li></ul>Education:Bachelor’s degree in business, marketing or related area requiredLocation:Remote, US-based (must live in the Mid-West Region)&nbsp;Ability to travel 50% of the time

VertexOne

Regional Sales Director - Mid-Western Region (Must have Utility Software Sales experience) 

OverviewFair and Responsible Banking practices encompass all aspects of OnPoint Community Credit Union (“OnPoint”) operations, including establishing memberships, offering and extending deposit and loan products and services, marketing and communication, and account servicing and collection practices. This position will assist the VP/Chief Compliance Officer by leading the OnPoint’s efforts as they relate to Fair and Responsible Banking, encompassing fair lending, equal access to financial services and avoiding discriminatory practices. This individual will serve as a leader in the continuous development of comprehensive fair lending data analysis, which may also include deposit and lending-related compliance, research fair and responsible banking issues, and possesses an expert understanding of the Fair Housing Act (FHA), Equal Credit Opportunity Act (ECOA) and Unfair, Home Mortgage Disclosure Act (HMDA), and Unfair, Deceptive or Abusive Acts and Practices (UDAAP).&nbsp; &nbsp; &nbsp; Essential functions<ul><li>Supports the VP/Chief Compliance Officer in the continued development of compliance policies and programs, ensuring adherence to regulatory agency directives, memoranda, interpretive rulings, laws, and regulations affecting the OnPoint. Maintains current knowledge of all federal and applicable state laws and regulations, along with Credit Union policies and procedures.</li><li>Leads, supports, motivates, and provides coaching and development opportunities appropriate to the Compliance team needs, as applicable related to Fair &amp; Responsible Banking.</li><li>Supports individual and team growth through focused and consistent coaching to further develop regulatory acumen, technical expertise, and internal customer service.</li><li>Creates fair lending reports, including critical analysis and actionable tasks, to be provided to management and the Board of Directors.</li><li>Supervises the complaints team and the complaints process to identify root causes for potential regulatory compliance risks and weaknesses in policies and procedures.</li><li>Stays current on industry standards, trends, and proposed and actual changes relating to relevant compliance topics.</li><li>Drafts and updates Fair and Responsible Banking risk assessments, including Fair Lending and UDAAP.</li><li>Oversees monitoring and testing related to Fair and Responsible Banking.</li><li>Responsible for managing HMDA data collection and regulatory filings, ensuring accurate and timely reporting.</li><li>Analyzes new products, services, and third-party partnerships for Fair and Responsible Banking practices.</li><li>Supports Credit Union audit and examination processes.</li><li>Partners to review marketing messages and materials for compliance, including Fair Lending and UDAAP, and suggests edits as needed.</li><li>Performs other tasks as the VP/Chief Compliance Officer assigns.</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Thorough knowledge of Fair Lending and UDAAP laws and regulations impacting the OnPoint.</li><li>Excellent verbal and written skills to effectively communicate complex legal and regulatory issues clearly to all levels of the organization. Ability to provide concise, professional written documentation and recommendations in response to compliance research requests.</li><li>Must possess proven leadership skills with the ability to influence key decision-makers, collaborate across business lines, and lead other compliance department professionals.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated knowledge and experience with mining and using data from automated lending platforms. Experience with Loans PQ loan origination system, Meridian, DNA or similar core operating system(s), Encompass, MSP or similar mortgage lending origination and servicing systems a plus.</li><li>Demonstrated strong organizational skills, with the ability to prioritize and coordinate various assignments simultaneously.</li><li>Ability to work effectively with various teams, exhibiting strong interpersonal skills.</li><li>Identify tasks and create and manage a project plan in coordination with other departments.</li><li>Ability to identify potential compliance vulnerability and risk areas and make recommendations.</li><li>Strong knowledge and proficiency with Microsoft Office Suite, specifically Excel.</li></ul>Minimum Qualifications<ul><li>7-10+ years of relevant Fair Lending, UDAAP, or other relevant experience, including risk assessment, testing, analysis, and reporting.</li><li>3-5 years of leadership or management experience in a compliance environment.</li><li>Bachelor’s Degree in Finance, Business, or related field is preferred.</li><li>Certified Regulatory Compliance Manager (CRCM) certification, Credit Union Compliance Expert (CUCE) designation, or NAFCU Certified Compliance Officer (NCCO) designation is preferred.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

OnPoint Community Credit Union

Director, Fair & Responsible Banking

Seattle Orthopedic Surgery Center&nbsp;Seattle Orthopedic Surgery Center, a division of Proliance Surgeons, is looking for a Surgery Center (ASC) Director for our busy 9 surgeons, 3 operating room outpatient surgery center. We have a team approach and pride ourselves on working together to provide exceptional care to all of our patients.&nbsp;We are centrally located in the Wallingford neighborhood within walking distance to many restaurants and coffee shops! There are no nights, weekends or holidays. We offer competitive wages, a great benefits package including medical, dental, vision coverage and 401k retirement plans. Free parking, catered lunch provided once a week, snack and beverage stocked break room, espresso machine, and additional employee perks.Position SummaryThe Surgery Center Director oversees the Surgery Center operations. Responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the center while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgery Center Director include, but are not limited to:<ul><li>Provides leadership and is accountable for</li></ul><ul><li><ul><li>The daily operation of the center.</li><li>Ensuring compliance with government regulatory agencies and accrediting bodies. </li><li>Serving, along with the Medical Director as a liaison between the Governing Board, the Medical Staff and all departments of the center. </li><li>Working closely with the Medical Director and reports the pertinent activities concerning the center to the Governing Board at regular intervals. </li><li>Designating a person responsible for the center in the absence of the Administrator. </li><li>Conducting planning for the services provided by the center and the operation of the center.</li><li>Develops and implements a plan to grow center services in accordance with the business plan for the center. </li><li>Identifies and develops new services defined as appropriate for ambulatory surgery centers in accordance with specific state limitations for the center (if any). </li><li>Fosters positive public relations.</li></ul></li></ul><ul><li>Oversees all Clinical Services</li></ul><ul><li><ul><li>Ensures that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.</li><li>Works in conjunction with the Medical Director and Governing Board in the evaluation and development of existing and new surgical services at the center. </li><li>Manages the clinical departments of nursing, central supply, medical records, and housekeeping, and supervises the contracted services to include pathology, janitorial, pharmacy consultant, laundry and biomedical engineering. </li><li>Participates in patient care as needed.</li><li>Monitors the adequate function of surgical equipment and patient care equipment through contracted services and follows-up on repairs. </li></ul></li></ul><ul><li>Oversees Business Operations</li></ul><ul><li><ul><li>Works with revenue cycle leaders to define expectations for business office functions and monitors performance, participates in plan of correction (if needed) and communicates variances to the Governing Body.</li><li>Monitors and interprets financial statements (Income statement, balance sheet, revenue reports) advising the Medical Director and Governing Body of impact of decisions upon financial results. </li><li>Develops, monitors and controls the staffing needs, operations budget and capital budget. </li><li>Develops, monitors and controls the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. </li><li>Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreement in collaboration with the CSO Director of Supply Chain. </li><li>Establish pricing for procedures based on cost analysis and local market standards in conjunction with the CSO Contracting Committee such that pricing follow enterprise standards. </li><li>Foster positive work relationships among all departments of the center and act as liaison between Central Service Office and all staff at the center. </li><li>Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. </li><li>Closely monitor variations in the financial performance of the center to optimize cash flow. </li></ul></li></ul><ul><li>Ensures solid human resources practices</li></ul><ul><li><ul><li>Holds routine staff meeting outlining goals and priorities of the center. </li><li>Manages exempt and non-exempt employees in accordance with the center policies utilizing sound principles of practice and fairness. </li><li>Evaluates performance of direct reports as reviewing staff performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. </li><li>Reviews and approves the disciplinary action and/or discharge of employees in consultation with Proliance Surgeon Human Resources. </li><li>With Board approval, approves the addition or deletion of positions. </li><li>Recruits, evaluates and approves applicants for employment in new or vacant positions. </li><li>Monitors employee productivity and assures efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. </li><li>Implements a program of job based orientation, training, and ongoing evaluation for all employees. </li><li>Manages all employee files and records. </li><li>Provides educational opportunities for professional staff development. </li><li>Promotes the implementation of positive customer relations by the employees and physicians.</li></ul></li></ul><ul><li>Develops, implements and evaluates a continuous Performance Improvement Program</li></ul><ul><li><ul><li>Administers the infection control program and medical staff review of the quality improvement program. </li><li>Identifies and corrects quality care issues.</li><li>Develops and monitors statistical indicators to use in evaluating the overall operations and quality of care provided.</li><li>Submits required reports to CSO team and participates in benchmarking and outcomes programs. &nbsp;</li><li>Serves as a member of the Quality Improvement Committee.</li></ul></li></ul><ul><li>Medical Staff</li></ul><ul><li><ul><li>Processes the privileging of practitioners of the ASC. </li><li>Collaborates with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. </li><li>Collaborates with the Medical Director and serves as a liaison in problem areas with the medical staff.&nbsp; </li><li>Promotes positive relationships between employees and physicians.</li></ul></li></ul><ul><li>Administrative Representative </li></ul><ul><li><ul><li>Attend Proliance Surgeons administrative meetings representing the center. </li><li>Act in accordance with the vision, mission, and business philosophy of the center </li><li>Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. </li><li>Stay current in changes in the healthcare environment, such as reimbursement, clinical practice standards, regulatory and legislative issues and laws, and act accordingly in the best interest of the center.</li></ul></li></ul>Education/Experience<ul><li>Three or more years of healthcare management experience (ASC preferred), including responsibility for regulatory compliance.</li><li>Demonstrated skills in operations, human resources and people management, physician relations, strategy and financial management.</li><li>Strong Microsoft Excel, Outlook and Word skills**; ASC practice management systems and electronic medical records.</li><li>Registered nurse experience required:<ul><li>CNOR ,CPAN , CASC or CAPA preferred. </li><li>Registered nurse in Washington State, experience as a circulating or perioperative nurse. BSN a plus</li></ul></li></ul>Knowledge, Skills and Abilities<ul><li>Skilled leader with a collaborative style who influences change and builds consensus for ideas and recommendations that move teams forward.</li><li>Compassion for colleagues and subordinates and able to sustain collegiality and team orientation in a high performance culture.</li><li>Leverages strengths-based leadership to give effective, meaningful feedback, develop others, and maximize employee engagement.</li><li>Ability to serve as both a hands-on manager and a high performing individual contributor.</li><li>Excellent judgment, understands what s/he does not know and what questions to ask to reach well informed decisions that minimize risk.</li><li>Maintains focus on Mission and core values.</li></ul><ul><li>Listens with sensitivity and openness.</li><li>Actively seeks constructive feedback and remains open and receptive to it.</li><li>Anticipates the information needs of others</li><li>Capable communicator who is able to articulate ideas, thoughts and questions clearly and appropriately.</li></ul><ul><li>Reviews and interprets financial statements.</li><li>Interpretation of patient accounting software reports.</li><li>Monitoring key performance indicators to include: Case volumes, OR Utilization Rates, expense metrics.</li></ul><ul><li>Takes personal responsibility for customer satisfaction and service excellence, anticipating the needs of our customers and keeping abreast of current trends that impact our service to them.</li><li>Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner.</li></ul><ul><li>Performs challenging tasks efficiently and effectively.</li><li>Anticipates problems and takes corrective action prior to completing the task.</li><li>Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance.</li></ul><ul><li>Demonstrated planning and project management skills.</li><li>Proven ability to anticipate and respond proactively in a dynamic environment.</li><li>Proven ability to establish and articulate strategic priorities and objectives.</li></ul><ul><li>Passionate and proactive about solving problems, adding value and delivering superior results.</li><li>Demonstrated management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction.</li><li>Proven ability to organize multiple projects, schedules, demands and to meet shifting priorities.</li><li>Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Surgery Center (ASC) Director

Position SummaryOversees the Surgery Center operations. &nbsp;Responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the center while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgery Center Director include, but are not limited to:<ul><li>Provides leadership and is accountable for</li></ul><ul><li><ul><li>The daily operation of the center.</li><li>Ensuring compliance with government regulatory agencies and accrediting bodies. </li><li>Serving, along with the Medical Director as a liaison between the Governing Board, the Medical Staff and all departments of the center. </li><li>Working closely with the Medical Director and reports the pertinent activities concerning the center to the Governing Board at regular intervals. </li><li>Designating a person responsible for the center in the absence of the Administrator. </li><li>Conducting planning for the services provided by the center and the operation of the center.</li><li>Develops and implements a plan to grow center services in accordance with the business plan for the center. </li><li>Identifies and develops new services defined as appropriate for ambulatory surgery centers in accordance with specific state limitations for the center (if any). </li><li>Fosters positive public relations.</li></ul></li></ul> <ul><li>Oversees all Clinical Services</li></ul><ul><li><ul><li>Ensures that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.</li><li>Works in conjunction with the Medical Director and Governing Board in the evaluation and development of existing and new surgical services at the center. </li><li>Manages the clinical departments of nursing, central supply, medical records, and housekeeping, and supervises the contracted services to include pathology, janitorial, pharmacy consultant, laundry and biomedical engineering. </li><li>Participates in patient care as needed.</li><li>Monitors the adequate function of surgical equipment and patient care equipment through contracted services and follows-up on repairs. </li></ul></li></ul> <ul><li>Oversees Business Operations</li></ul><ul><li><ul><li>Works with revenue cycle leaders to define expectations for business office functions and monitors performance, participates in plan of correction (if needed) and communicates variances to the Governing Body.</li><li>Monitors and interprets financial statements (Income statement, balance sheet, revenue reports) advising the Medical Director and Governing Body of impact of decisions upon financial results. </li><li>Develops, monitors and controls the staffing needs, operations budget and capital budget. </li><li>Develops, monitors and controls the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. </li><li>Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreement in collaboration with the CSO Director of Supply Chain. </li><li>Establish pricing for procedures based on cost analysis and local market standards in conjunction with the CSO Contracting Committee such that pricing follow enterprise standards. </li><li>Foster positive work relationships among all departments of the center and act as liaison between Central Service Office and all staff at the center. </li><li>Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. </li><li>Closely monitor variations in the financial performance of the center to optimize cash flow.</li></ul></li></ul> <ul><li>Ensures solid human resources practices</li></ul><ul><li><ul><li>Holds routine staff meeting outlining goals and priorities of the center. </li><li>Manages exempt and non-exempt employees in accordance with the center policies utilizing sound principles of practice and fairness. </li><li>Evaluates performance of direct reports as reviewing staff performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. </li><li>Reviews and approves the disciplinary action and/or discharge of employees in consultation with Proliance Surgeon Human Resources. </li><li>With Board approval, approves the addition or deletion of positions. </li><li>Recruits, evaluates and approves applicants for employment in new or vacant positions. </li><li>Monitors employee productivity and assures efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. </li><li>Implements a program of job based orientation, training, and ongoing evaluation for all employees. </li><li>Manages all employee files and records. </li><li>Provides educational opportunities for professional staff development. </li><li>Promotes the implementation of positive customer relations by the employees and physicians.</li></ul></li></ul> <ul><li>Develops, implements and evaluates a continuous Performance Improvement Program</li></ul><ul><li><ul><li>Administers the infection control program and medical staff review of the quality improvement program. </li><li>Identifies and corrects quality care issues.</li><li>Develops and monitors statistical indicators to use in evaluating the overall operations and quality of care provided.</li><li>Submits required reports to CSO team and participates in benchmarking and outcomes programs. &nbsp;</li><li>Serves as a member of the Quality Improvement Committee.</li></ul></li></ul> <ul><li>Medical Staff</li></ul><ul><li><ul><li>Processes the privileging of practitioners of the ASC. </li><li>Collaborates with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. </li><li>Collaborates with the Medical Director and serves as a liaison in problem areas with the medical staff.&nbsp; </li><li>Promotes positive relationships between employees and physicians.</li></ul></li></ul> <ul><li>Administrative Representative </li></ul><ul><li><ul><li>Attend Proliance Surgeons administrative meetings representing the center. </li><li>Act in accordance with the vision, mission, and business philosophy of the center </li><li>Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. </li><li>Stay current in changes in the healthcare environment, such as reimbursement, clinical practice standards, regulatory and legislative issues and laws, and act accordingly in the best interest of the center.</li></ul></li></ul>Education/Experience<ul><li>Three or more years of healthcare management experience (ASC preferred), including responsibility for regulatory compliance.</li><li>Demonstrated skills in operations, human resources and people management, physician relations, strategy and financial management.</li><li>Strong Microsoft Excel, Outlook and Word skills**; ASC practice management systems and electronic medical records.</li><li>CNOR ,CPAN , CASC or CAPA preferred. </li><li>Registered nurse in Washington State, experience as a circulating or perioperative nurse. BSN a plus</li></ul>Knowledge, Skills and Abilities<ul><li>Skilled leader with a collaborative style who influences change and builds consensus for ideas and recommendations that move teams forward.</li><li>Compassion for colleagues and subordinates and able to sustain collegiality and team orientation in a high performance culture.</li><li>Leverages strengths-based leadership to give effective, meaningful feedback, develop others, and maximize employee engagement.</li><li>Ability to serve as both a hands-on manager and a high performing individual contributor.</li><li>Excellent judgment, understands what s/he does not know and what questions to ask to reach well informed decisions that minimize risk.</li><li>Maintains focus on Mission and core values.</li></ul><ul><li>Listens with sensitivity and openness.</li><li>Actively seeks constructive feedback and remains open and receptive to it.</li><li>Anticipates the information needs of others</li><li>Capable communicator who is able to articulate ideas, thoughts and questions clearly and appropriately.</li></ul><ul><li>Reviews and interprets financial statements.</li><li>Interpretation of patient accounting software reports.</li><li>Monitoring key performance indicators to include: Case volumes, OR Utilization Rates, expense metrics.</li></ul><ul><li>Takes personal responsibility for customer satisfaction and service excellence, anticipating the needs of our customers and keeping abreast of current trends that impact our service to them.</li><li>Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner.</li></ul><ul><li>Performs challenging tasks efficiently and effectively.</li><li>Anticipates problems and takes corrective action prior to completing the task.</li><li>Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance.</li></ul><ul><li>Demonstrated planning and project management skills.</li><li>Proven ability to anticipate and respond proactively in a dynamic environment.</li><li>Proven ability to establish and articulate strategic priorities and objectives.</li></ul><ul><li>Passionate and proactive about solving problems, adding value and delivering superior results.</li><li>Demonstrated management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction.</li><li>Proven ability to organize multiple projects, schedules, demands and to meet shifting priorities.</li><li>Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Mental Health Addiction ServicesAll Locations: 1601 Washington StreetPosition Summary: Under the direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End location, which includes the Integrated Behavioral health, Outpatient therapy, School-based services, specialty, and Telehealth delivered to ages 6+ at all practice locations. The Administrative Director has direct supervisory oversight of NeighborHealth’s South End Behavioral Health services and for the Center of Excellence training team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory compliance. This role involves identifying business development opportunities, providing leadership to clinical and administrative teams, managing budgets, and fostering partnerships with community organizations to improve patient care and access to services.1.Develop and implement strategic plans to enhance service delivery and patient outcomes.2.Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director(s).3.Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated.4.In collaboration with the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites.5.Actively participates in emergency management, regulatory compliance and patient safety programs as a content expert along with other BH leaders for behavioral health-related issues.6.As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in project with a high degree of integrity and efficiency.17.Specific to NeighborHealth South End BH, coordinates BH system of care design in collaboration with multidisciplinary departments to ensure clinical delivery of services remains relevant and useful to the patient population served, including school-based services, IBH, Specialty, and all other clinical programs assigned.18.Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team while holding teams accountable for performance outcomes.19.&nbsp;Oversees the development, implementation and sustainability of a Youth Behavioral Health service line, including prevention, intervention, and wrap around services.10.Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements.11.Provides high quality clinical supervision to assigned BHCs and students.12.With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients.13.Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed.14.Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role.15.Identify and pursue business development opportunities to expand services and enhance market presence.16.Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to promote collaboration and resource sharing.17.Provide strong leadership and supervision to clinical and administrative teams, fostering a collaborative environment by driving high performing and high positive teamwork. &nbsp;18.Adheres to all NeighborHealth and departmental policies and procedures.19.Mentors and develops staff to enhance professional growth and improve team performance. Holds team members accountable for underperformance in accordance to NeighborHealth’s policies and procedures.20.Participates in required departmental activities and meetings. Collaborate with clinical teams to integrate services and improve care coordination.21.Lead initiatives for quality improvement and performance metrics.22.Conduct audits and investigations, prepare reports, and implement corrective action plans as needed.23.Performs other related duties as agreed upon and required.Other Duties &amp; ResponsibilitiesOrganizational Competencies1.Reads, understands, and complies with all Organizational, local, State, and Federal policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;2.Upholds procedures and systems to safeguard the confidentiality of&nbsp;all patient and employee information.&nbsp;3.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.4.Leads with “grace under pressure” and models “Patients First” approach to healthcare administration.5.Is solution-focused and a problem solver.EDUCATION: Master’s or Doctoral Degree in the Mental Health field. Independent licensure required (LP, LICSW, LMHC, LMFT).EXPERIENCE: Minimum of 5 years' experience working in behavioral healthcare settings. 5 years of progressive management experience with a track record of leading high performing, highly impactful, highly positive teams.SKILLS/ABILITIES:<ul><li>Excellent communication skills and ability to hold teams accountable.</li><li>Agent of change and healthcare innovation.</li><li>Strong organizational and time management skills.</li><li>Proven Ability to prioritize and manage multiple projects and tasks.</li><li>Excellent oral and written communication skills.</li><li>Analytical skills necessary for the gathering and analyzing of data and reports, and to identify trends/issues.</li><li>Comfortable with the pace of primary and emergency care, within an interdisciplinary team.</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care.</li><li>Proven customer service skills.</li></ul>This position requires onsite presence with hybrid flexibility, as determined by supervisor.

NeighborHealth

NeighborhoodHealth

Administrative Director for Behavioral Health-South End

Sinclair is a nationally acclaimed comprehensive community college headquartered in Dayton, Ohio, serving over 30,000 college credit students annually, with overall annual spending of nearly $200 million. More students from an eight-county region choose Sinclair for college study than any other institution of higher education anywhere. For this region of Ohio, Sinclair strives to be the college of choice, the partner of choice, an innovator of distinction, and an employer of choice. The Provost is expected to be a powerful leader and catalyst in this quest for continuing excellence. Reporting to the college President and CEO, and serving on the President’s Cabinet, the Provost and Senior Vice President is the college’s Chief Academic Officer. The Provost provides strategic leadership and oversight to all academic areas of the college to ensure that teaching and learning reflect the mission and values of the institution. The Provost serves as an advocate for all academic programs, providing leadership to faculty, academic administrators, and academic staff to ensure consistent quality standards in curriculum and programs that meet the needs of students. The Provost oversees the academic integrity of the college and provides leadership in long-range planning, budgeting, curriculum, program development, and faculty support. The Provost ensures compliance with various accrediting bodies as well as with state and federal regulations.Sinclair works to help more students earn more education, faster, and for less money. Sinclair’s successful students will reflect the diversity across the region, and the Sinclair curriculum is continuously realigned to meet the needs of the local economy. The Provost is expected to be a powerful leader and catalyst in the shared governance environment that maintains this mission.Please visit our <a href="https://www.sinclair.edu/about/offices/human-resources/recruitment-forsenior-vice-president-and-provost-the-chief-academic-officer/" target="_blank">Recruitment page</a> for more information about Sinclair and the Dayton Area.PREFERRED QUALIFICATIONS AND ATTRIBUTES<ul><li>Strong record of successful academic administrative experience in progressively responsible community college positions, which include legal, budgeting, public policy, and local community-aligned academic program management</li><li>Experience with managing the systems of hiring, developing, and evaluating part-time and full-time faculty (including tenure-track and tenured faculty) and academic staff</li><li>Experience in curriculum development, high school dual enrollment programs, prison education, international programs, online learning, educational technology, and academic advising/counseling</li><li>Successful experience in strategic planning, accreditation, retention, articulation agreement development</li></ul>MINIMUM QUALIFICATIONS<ul><li>Earned doctorate from an accredited college or university required</li><li>At least five years of combined experience as a senior leader in higher education academic affairs (Department Chair, Assistant/Associate Dean, Dean or Assistant/Associate Provost) required</li><li>At least ten years of demonstrated successful experience (in aggregate) in progressively responsible teaching and administrative leadership positions in higher education required</li><li>Experience in the range of skills needed to oversee Academic Affairs, which include working with legal issues, budgeting, public policy, and local community-aligned academic program management curriculum development, as well as high school dual enrollment programs, prison education, international programs, online learning, educational technology, and academic advising/counseling.</li><li>Demonstration of strong communication skills, transparency, and experience with shared governance.</li></ul>

Provost & Senior Vice President (Chief Academic Officer)

This is a full-time, fiscal year contract in the Division of Arts, Sciences, &amp; Technologies. The position reports to the Dean of Arts, Sciences, &amp; Technologies and will be primarily stationed in the Dyer County, TN area. This position is grant funded.
DUTIES AND RESPONSIBILITIES:
Teach an equivalent of 30 hours (TLE) per academic year in a combination of eSports, Computer Information Technology, and/or Business courses.
Coach the DSCC eSports team.
Ability to teach and manage multiple courses in an individualized setting.
Teach a range of ages from Dual Enrollment high school students to nontraditional, returning adults.
Recruit students from area high schools and from the community to make DSCC’s program viable and competitive.
Flexibility to teach evenings/weekends and/or off-campus courses as needed (requires the use of personal vehicle).
Practice a learning-centered educational philosophy and redesign courses to include research- based learning strategies including service-learning opportunities, learning communities, critical thinking skills, co-operative learning, and reading across the curriculum.
Develop web-enhanced courses for delivery in technology-enhanced classrooms/labs (such as interactive (Zoom) rooms), online, or in a hybrid mode, and using accessibility standards.
Become certified in and fully use the course management system for all classes.
Provide course materials and information in a format that is accessible for all students using current and approved standards.
Work with colleagues to assess the effectiveness of courses, analyze the results, develop and implement improvement plans, and document this information each semester in the form prescribed by DSCC.
Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to your teaching at DSCC.
Assist with the identification and mentoring of adjunct instructors.
Revise and develop curriculum and select textbooks and e-textbooks in cooperation with colleagues and in line with accessibility standards.
Assist in the preparation of class schedules.
Advise students, maintain regular office hours, and participate in college life and committee work of the College.
Willingness to acquire software certifications as needed.
Assist in grant writing and/or grant management.
Actively communicate with colleagues and students using email, voice mail, text and other electronic means. Normally, responses are expected in no more than 72 hours.
Be trained and certified as a Master Advisor.
Willingness to teach in a correctional facility.
Perform other duties as assigned.
WORKING CONDITIONS:
Sedentary: Desk work; travel will be required for college or program activities. Insignificant effort other than normal movement. Must be able to lift 50 lbs. Minimal Hazard/Exposure:
Standard office settings. At least minimal environmental controls to assure health and comfort.
REQUIRED QUALIFICATIONS:
Ability to communicate well in oral and written English.
Actively communicate with colleagues using email and other electronic means.
Proficient in Microsoft Office.
Ability to teach and evaluate student performance.
Ability to maintain required records.
Ability to work with staff and colleagues in department and college committees and related activities.
MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE:
Bachelor’s degree from a regionally accredited institution in Computer Information Technology, Business, or closely related field or associate’s degree from a regionally accredited institution and demonstrated competencies in the IT field.
Experience in the IT field.
PREFERRED QUALIFICATIONS:
Master’s Degree or higher from a regionally accredited institution.
Teaching experience.
Experience with Zoom and Microsoft Teams.
Salary range:$41,670-$50,500
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.&nbsp; &nbsp;Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.&nbsp;
Dyersburg State Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Director/Instructor of eSports
    

This is a full-time, fiscal year contract in the Division of Arts, Sciences, &amp; Technologies. The position reports to the Dean of Arts, Sciences, &amp; Technologies and will be primarily stationed in the Dyer County, TN area. This position is grant funded.
DUTIES AND RESPONSIBILITIES:
Teach 30 hours (TLE) per academic year in Culinary Arts (or other closely related field as necessary).
Serve as the DSCC Culinary Arts advisor and director.
Ability to teach and manage multiple courses in an individualized setting.
Teach a range of ages from Dual Enrollment high school students to nontraditional, returning adults.
Recruit students from area high schools and from the community to make DSCC’s program viable and competitive.
Flexibility to teach evenings/weekends and/or off-campus courses as needed (requires the use of personal vehicle).
Practice a learning-centered educational philosophy and redesign courses to include research- based learning strategies including service-learning opportunities, learning communities, critical thinking skills, co-operative learning, and reading across the curriculum.
Develop web-enhanced courses for delivery in technology-enhanced classrooms/labs (such as interactive (Zoom) rooms), online, or in a hybrid mode, and using accessibility standards.
Become certified in and fully use the course management system for all classes.
Provide course materials and information in a format that is accessible for all students using current and approved standards.
Work with colleagues to assess the effectiveness of courses, analyze the results, develop and implement improvement plans, and document this information each semester in the form prescribed by DSCC.
Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to your teaching at DSCC.
Assist with the identification and mentoring of adjunct instructors.
Revise and develop curriculum and select textbooks and e-textbooks in cooperation with colleagues and in line with accessibility standards.
Assist in the preparation of class schedules.
Advise students, maintain regular office hours, and participate in college life and committee work of the College.
Willingness to acquire software certifications as needed.
Assist in grant writing and/or grant management.
Actively communicate with colleagues and students using email, voice mail, text and other electronic means. Normally, responses are expected in no more than 72 hours.
Be trained and certified as a Master Advisor.
Willingness to teach in a correctional facility.
Perform other duties as assigned.
WORKING CONDITIONS:
Sedentary: Desk work; travel will be required for college or program activities. Insignificant effort other than normal movement. Must be able to lift 50 lbs. Minimal Hazard/Exposure:
Standard office settings. At least minimal environmental controls to assure health and comfort.
REQUIRED QUALIFICATIONS:
Ability to communicate well in oral and written English.
Actively communicate with colleagues using email and other electronic means.
Proficient in Microsoft Office.
Ability to teach and evaluate student performance.
Ability to maintain required records.
Ability to work with staff and colleagues in department and college committees and related activities.
MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE:
Bachelor’s degree from a regionally accredited institution in culinary arts or closely related field or associate’s degree from a regionally accredited institution and demonstrated competencies in the culinary field.
Experience in the culinary field.
PREFERRED QUALIFICATIONS:
Master’s Degree or higher from a regionally accredited institution.
Teaching experience.
Experience with Zoom and Microsoft Teams.
Salary range: $41,670-$50,500
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.&nbsp; &nbsp;Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.&nbsp;
Dyersburg State Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Director/Instructor of Culinary Arts
    

Associate Director of Product Design &amp; Advisory ServicesThis is a remote position and residency within the Houston area is required.Are you a visionary leader with a talent for program design and strategic growth? Join us as an Associate Director of Product Design &amp; Advisory Services to shape impactful programs, drive business development, manage budgets, and build key relationships. Lead with purpose—apply today to make a difference!Who Is Connective?Connective, a Houston-based nonprofit, redefines social services through civic technology, human-centered program design, and collective action. Our mission is to create a more connected, empathetic, and accessible support system for communities facing economic pressures and climate risks.Accessing assistance is often stressful and dehumanizing, especially as climate risks and economic pressures mount. Social services need a transformative shift, and that’s where we come in.We envision a future where communities are resilient, prepared, and equipped with the right tools to face crises. We break down barriers, expand access, and build a more supportive system through connection and collaboration with partners.Why Join Us?<ul><li>Competitive Compensation of $100,000-$110,000 base salary plus performance-based annual bonuses.</li><li>Comprehensive benefits, including 401(k) match up to 6%, health insurance (medical, dental, vision), HSA/FSA options, and parental leave.</li><li>Work-life balance includes 20 days PTO/floating holidays, 11 paid holidays, plus flexible remote work options, including the ability to work permanently from anywhere after 3 years.</li><li>Employee support by providing access to an Employee Assistance Program (EAP) with mental health and legal resources for you and your family.</li><li>A supportive culture that empowers you to grow, succeed, and make a real difference. Your ideas, leadership, and dedication will help us drive change.</li><li>Remote Flex Opportunities—Employees&nbsp;are welcome to work from anywhere for a week at a time while maintaining Houston working hours. Additional remote flexibility is offered in the summer and around the winter holidays. After 3 years with Connective, employees can work permanently from anywhere in the U.S. while maintaining Houston working hours and traveling to Houston or other locations as needed.</li></ul>Who Are You?To succeed, you should have:<ul><li>7+ years of relevant experience and proven track record in managing large-scale programs or projects, particularly those involving technology products (CRM or similar systems).</li><li>Expertise in using both quantitative and qualitative data to inform program strategies and optimize outcomes.</li><li>Demonstrated ability to manage projects at all levels, from strategic planning to detailed execution.</li><li>Skilled in creating user-centered programs or technology products that improve service delivery and outcomes.</li><li>Experience in budgeting, financial management, and supporting grant or contract development.</li></ul>We prefer you have:<ul><li>Ability to see the big picture, anticipate trends, and drive long-term organizational success.</li><li>Proven track record in securing grants, building partnerships, and expanding program offerings.</li><li>Skilled in budget creation and management, with nonprofit accounting and financial systems expertise.</li><li>Experienced in leading, mentoring, and inspiring teams to achieve success.</li></ul>Your responsibilities as the Associate Director of Program Design and Advisory Services will include:<ul><li>You’ll lead the creation and execution of human-centered social service programs to meet community needs and ensure program success.</li><li>You’ll implement systems to track and report program outcomes, impact, and ROI.</li><li>You’ll drive the successful adoption of new strategies, technologies, and processes within the organization and with partners.</li><li>You’ll oversee the program budget, ensuring effective resource allocation and financial target achievement.</li><li>You’ll manage, mentor, and inspire program staff while cultivating key stakeholder relationships to advance strategic goals and growth.</li></ul>Ready to be part of something impactful?&nbsp;Apply today and help us shape a future where everyone has the tools and support they need when it matters most!&nbsp;Connective is firmly committed to building a diverse team that reflects our communities. We value your unique experiences and strongly encourage people of color, LGBTQ+ individuals, women, minorities, people with disabilities, system-impacted people, veterans, and people of all ages to apply.Connective is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, or any protected category prohibited by local, state, or federal laws.

Insperity

Associate Director Of Product Design And Advisory Services

Are you passionate about helping people achieve financial freedom while positively impacting communities and families?Are you ready to elevate your career to new heights?Then we want to speak with you!Assistant Vice President / Loan Compliance SpecialistLiberty Bank and Trust is a part of history; we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to positively impact communities and families. If you are passionate about driving financial success, building lasting client relationships, and leading a high-performing team, this is the opportunity you've been waiting for!Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing a business, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.As the Assistant Vice President/Loan Compliance Specialist, you will develop, implement, and monitor all aspects of the Bank's Loan Compliance Program, which includes risk management and internal audit functions. The Loan Compliance Specialist will continuously provide insight into the business's overall risk profile, independent challenges, and improvement suggestions.To thrive as the Assistant Vice President/Loan Compliance Specialist, you should have:<ul><li>Bachelor’s degree in business or related field required along with 3-5 years of banking experience, preferably in a deposit/operations role and/or a compliance or auditing role or equivalent combination of experience, training, and/or education.</li><li>High Ethical Standards and Confidentiality – Demonstrated ability to maintain confidentiality and uphold strong ethical practices in all professional interactions.</li><li>Attention to Detail and Accuracy – Proven ability to perform tasks with high precision, ensuring accuracy in work and decision-making.</li><li>Strong Communication Skills – Effective written and verbal communication skills to interact with stakeholders and convey information.</li><li>Time Management and Organizational Skills – Expertise in planning, multitasking, and meeting deadlines while maintaining efficiency in a fast-paced environment.</li></ul>Your responsibilities as the Assistant Vice President/Loan Compliance Specialist will include:<ul><li>Maintain up-to-date knowledge of federal and state banking laws, ensuring the bank's lending practices comply with all applicable regulations.</li><li>Disseminate information on loan compliance and upcoming regulatory changes to staff and assist in implementing necessary adjustments.</li><li>Perform internal audits, monitor business activities for regulatory risks, and ensure compliance with laws such as Truth in Lending, ECOA, etc.</li><li>Coordinate training on loan compliance for bank personnel and assist with compliance inquiries.</li><li>Support preparation for audits and exams, serve as a point of contact for auditors and maintain organized compliance records.</li></ul>Liberty’s Bank and Trust’s Best-in-Class Benefits and Perks:As you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:<ul><li>Comprehensive Medical, Dental, Vision, and Life Insurance</li><li>Solid Work/Life Balance, including PTO and paid holidays</li><li>Financial wellness, including an FSA 401K and match, Educational Reimbursement, and Life Insurance</li><li>Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance</li><li>Growth opportunities, including Training and Development and Leadership Development</li><li>Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services&nbsp;</li></ul>We do our best to ensure Liberty Bank and Trust is an incredible place to work and build a career. We want you to learn, grow, and share in the success you help create.We want to hear if you are ready to take the next step in your career and make a significant impact!We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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