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At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Comprised of key internal and external servicing functions, Global Servicing (GS) delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while also providing world-class travel &amp; lifestyle, credit, collections, and fraud services. This combination of high tech and high touch service is fundamental to Amex’s value proposition and its premium brand. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security, and service.</li><li>The Director Finance – Global Servicing Analytics will lead an existing high performing team of data scientists to generate data-driven insights across Global Servicing.</li><li>Serve as the central analytics team across GS Finance, creating impactful analyses to develop recommendations, influence outcomes, and meet business plans</li><li>Build and maintain close partnership with GS MIS and strategy teams to effectively source and analyze servicing operational data and create meaningful connections to AXP Business KPIs, cardmember behaviors, GS OpEx and other Finance data</li><li>Own end-to-end management of current data model that creates account-level servicing expense datasets, including monthly refresh, data source/logic change management, and ongoing expansion into international markets</li><li>Present to Senior Business and Finance leaders</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required, Master’s degree is a plus, 7+ years relevant work experience</li><li>Knowledge of SQL, Lumi, Python, and other programming languages for manipulating large and complex data sets</li></ul>Preferred Qualifications:<ul><li>Able to build strong partnerships with GS MIS, Strategy and Finance teams to expand awareness and understanding of internal data sources to drive impactful analyses</li><li>Motivated by uncovering data-driven business insights and identifying additional opportunities for analysis</li><li>Adept at balancing priorities and customers to manage tight deadlines</li><li>The ability to lead a team of data scientists to develop growth and foster collaboration</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director Finance - Global Servicing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world.We’re&nbsp;looking for a Director, Software&nbsp;Engineering&nbsp;to lead the Mobile Platform team. Mobile Platform builds the foundational capabilities that enable product/feature teams to deliver high-quality experiences faster across the American Express App and Travel apps. Your primary customers are internal mobile feature teams—and you will be accountable for measurable improvements in developer productivity, delivery speed, and app quality.&nbsp;&nbsp;Mobile&nbsp;Platform Ownership&nbsp;&nbsp;<ul><li>CI/CD, build systems, and release engineering (end-to-end), including app store submission workflows</li><li>Monorepo&nbsp;strategy, developer workflows, dependency management, and code health automation&nbsp;&nbsp;</li><li>Automation &amp; quality systems: test frameworks, quality gates, performance regression detection, and reliability guardrails&nbsp;&nbsp;</li><li>AI developer tooling that accelerates engineering workflows with&nbsp;appropriate governance&nbsp;and security</li><li>Design system and shared UI components to increase reuse, consistency, accessibility, and compliance&nbsp;&nbsp;</li><li>Push notifications platform enablement: SDKs/abstractions and observability&nbsp;&nbsp;</li><li>Platform documentation improvements and updates&nbsp;&nbsp;</li><li>Platform engineering for analytics and experimentation.&nbsp; &nbsp;</li><li>Automating and managing remediation of vulnerabilities and other risk metrics.&nbsp;&nbsp;</li><li>Partnership with SRE and Ops to improve operability, monitoring, incident response, and release health&nbsp;&nbsp;</li></ul>Key Responsibilities:<ul><li>Own the Mobile Platform roadmap and execution, aligning platform investments to product priorities and feature-team outcomes.&nbsp;&nbsp;</li><li>Maintain scalable, well-documented architectures that reduce toil and increase feature-team autonomy.&nbsp;&nbsp;</li><li>Operate platform systems with strong engineering rigor: reliability, security, compliance, observability, and cost management.&nbsp;&nbsp;</li><li>Drive adoption through excellent developer experience: documentation, samples, enablement, and support models.&nbsp;&nbsp;</li><li>Define, instrument, and report a platform metrics scorecard that&nbsp;demonstrates&nbsp;productivity and quality improvements (baseline → target → outcomes).&nbsp;&nbsp;</li><li>Lead and grow a high-performing organization: hiring, mentoring, and career development.&nbsp;&nbsp;</li></ul>How Success is Measured (examples)&nbsp;&nbsp;<ul><li>Developer productivity: PR cycle time, CI queue/build times, test runtime and flake rate, developer satisfaction&nbsp;&nbsp;</li><li>Delivery health: release frequency, lead time for changes, change failure rate, hotfix/rollback rate&nbsp;&nbsp;</li><li>App quality: crash/ANR rates, performance regressions caught pre-release, key journey performance&nbsp;&nbsp;</li><li>Platform adoption: usage of platform pipelines, UI components, and notification SDKs; migration progress&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>8+ years building customer-facing software with high performance, availability, and scalability; mobile app development experience strongly preferred&nbsp;&nbsp;</li><li>Experience leading teams delivering internal platforms (CI/CD, build/release engineering, developer tooling, automation, shared&nbsp;component&nbsp;libraries)&nbsp;&nbsp;</li><li>Strong people leadership: coaching, mentoring, organizational design, and talent development&nbsp;&nbsp;</li><li>Demonstrated ability to define metrics and communicate impact to stakeholders and executives&nbsp;&nbsp;</li><li>Experience in Agile/Scrum or similar delivery methodologies&nbsp;&nbsp;</li><li>BS in Computer Science/Engineering or equivalent practical experience&nbsp;&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineering Director - Mobile Platform Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Business Enablement (TBE) sits under Enterprise Platforms &amp; Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speedEnterprise Ways of Working – Enablement &amp; TalentThe Enterprise Ways of Working Enablement &amp; Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment.The Director, Continuous Learning &amp; Career Development leads learning &amp; development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists.Reporting to the Vice President, Talent &amp; Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs.Key ResponsibilitiesStrategy &amp; Program Leadership<ul><li>Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs.</li><li>Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes.</li><li>Translate strategy into clear roadmaps, investment priorities, and measurable outcomes.</li></ul>Learning Experience Design &amp; Delivery<ul><li>Design and lead enterprise-impact learning initiatives, including:<ul><li>Skills-based learning paths (technical, specialized, digital product &amp; design, leadership, etc.)</li><li>Speaker series focused on applied, real-world case studies</li><li>Cohort-based learning pilots that drive accountability, mentorship, and skill application</li><li>Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns)</li></ul></li><li>Partner with enterprise Learning &amp; Development teams to share and scale ETS learning where appropriate.</li></ul>Learning Ecosystem &amp; Tool Management<ul><li>Oversee learning tool strategy and vendor management (e.g., Pluralsight, O’Reilly), including compliance, GenAI approvals, and platform integration.</li><li>Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting.</li></ul>Measurement, Insights &amp; Continuous Improvement<ul><li>Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact.</li><li>Use data and colleague insights to continuously refine programs and prioritize investment.</li><li>Clearly communicate outcomes and value to senior stakeholders.</li></ul>Leadership &amp; Partnership<ul><li>Lead, coach, and develop a high-performing team of learning and talent professionals.</li><li>Build trusted partnerships across ETS, CEG, and colleague networks.</li><li>Act as a thought partner and consultant to leaders on learning, skills, and career development.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in talent, learning &amp; development, or other people-centered strategy, with demonstrated enterprise-scale impact.</li><li>Proven experience leading teams and complex, cross-functional initiatives.</li><li>Strong stakeholder management skills with the ability to influence at senior levels.</li><li>Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy.</li><li>Demonstrated ability to design scalable learning experiences aligned to evolving skill needs.</li><li>Exceptional communication, storytelling, and executive presentation skills.</li><li>Comfortable operating in a fast-paced, evolving environment with competing priorities.</li><li>Strong leadership presence with a track record of building trust, clarity, and accountability.</li></ul>Preferred Qualifications<ul><li>Experience working with learning platforms, vendors, and HR systems preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Program Management, Technology Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared valuesand&nbsp; and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.&nbsp;&nbsp;How will you make an impact in this roleThe Director, Business Disruption &amp; Operational Resilience Risk Management is a new role dedicated to managing operational resilience risks globally at American Express. Areas of focus include business continuity management across people, processes, technology, third parties, and physical infrastructure. This role sits within the GRC team and reports directly to the Vice President, Firmwide Independent Risk Management Head of Business Disruption &amp; Operational Resilience. The incumbent will be responsible for supporting and executing on the overall operational resilience risk management and governance framework at the Company.Essential Job Functions: <ul><li>Support the implementation of the operational resilience risk governance framework, including building a specialized risk team, establishing risk policies, and enhancing risk management capabilities.</li><li>Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure)</li><li>Enhance and maintain the firm’s operational resilience framework, including policies, governance, and minimum standards, to strengthen organizational readiness and responsiveness to business disruption events.</li><li>Provide operational resilience risk oversight through identification, assessment, control, measurement, monitoring, and reporting of risks within the operational resilience program.</li><li>Develop a strong understanding of operational resilience and business continuity management processes, demonstrating curiosity and a willingness to deliver effective and credible challenge.</li><li>Identify risks&nbsp;related to operational resilience, oversee controls in line with American Express’s risk and control framework. Establish guidance and requirements for minimum recommended controls.</li><li>Leverage advanced data analytics to drive insights, proactively identifying opportunities for enhancing the Company’s operational resilience and swiftly adapting to emerging threats.</li><li>Design and implement operational resilience related metrics to identify and report risks.</li><li>Support&nbsp;regulatory exams, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations.</li><li>Collaborate with senior leadership, across Legal, Technology and Business Unit leaders to&nbsp;support the development of the organization’s risk appetite for operational resilience and monitor adherence to the established thresholds.</li><li>Demonstrate in-depth knowledge in key risk oversight skills, including operational resiliency, business continuity management, disaster recovery, dependency risk management, resiliency monitoring, operational vulnerability management and resiliency compliance management.</li><li>Support compliance with Resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, DORA, GLBA, etc.) to meet legal and regulatory obligations.</li></ul>Minimum qualifications: <ul><li>Minimum of seven years’ experience in risk management at a Global Systemically Important Bank (GSIB), with expertise spanning policy and procedure development, risk appetite frameworks, risk and control self-assessments and testing, as well as issue management.</li><li>Deep knowledge of laws, regulations, and industry frameworks (e.g. DORA, FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets).</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance</li><li>Demonstrates ability and aspiration for building and nurturing teams and leading complex and high impact assessments.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.</li><li>Demonstrates learning agility: Learns from unfamiliar experiences. Perseveres through and learns from setbacks.</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making,</li><li>Ability to make decisions quickly and effectively.</li><li>Demonstrates courage and resilience.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.</li><li>Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.</li><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li></ul>Preferred Qualifications:<ul><li>Industry certifications in Operational Resilience, Business Continuity Management, and Disaster Recovery are preferred.Guardian</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Business Disruption & Operational Resilience Risk Management

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description As an integral member of the HGSE Academic Programs and Student Services team, the Director of Career Services plays a key leadership role in creating, implementing, and assessing professional development and career services for master’s and doctoral students in education. The Career Services team’s mission is to help HGSE students thrive during their programs and successfully prepare for meaningful, impactful careers in the field of education. 
Job-Specific Responsibilities: The Director leads and oversees the Career Services team, which focuses on career exploration, professional development, and job search and advancement services for our 1,000+ HGSE master’s and doctoral students. In addition to managing staff, the Director oversees strategic planning, budgeting, and key initiatives directed toward supporting students’ career readiness and fostering connections among students, HGSE faculty, and employers. Specific responsibilities include:Strategic Planning<ul><li>Develop and implement a comprehensive strategy for career development services that supports the diverse career pathways of HGSE master’s and doctoral students across education sectors</li><li>Design a data-informed approach to define success metrics for student career engagement and outcomes, establishing measurement criteria and evaluating progress to drive continuous improvement</li><li>Provide high-level oversight of the HGSE Career Services and related web presence in collaboration with the HGSE Communications and Engagement Office</li><li>Create scalable career resources, programs, and coaching services that address early-, mid-, and senior-level career trajectories in education and related fields</li><li>Build and strengthen relationships with employers and organizations across P–20 education, nonprofits, government, edtech, and other relevant sectors to expand opportunity pipelines for HGSE students</li><li>Identify and implement strategies for ongoing faculty engagement in students’ career development and in advancing the goals and mission of Academic Programs &amp; Student Services and HGSE</li><li>Partner with the Career Services team to ensure all services, opportunities, and initiatives are inclusive, values-driven engagement that highlight impact, and connect graduates to employers, alumni, and to the School’s mission.&nbsp;</li><li>Monitor education workforce and labor market trends to inform career advising, program development, and employer partnerships</li><li>Represent HGSE on School- and University-wide committees related to career services and student professional development</li></ul>Team Management 
&nbsp;<ul><li>Evaluate existing strategies, procedures, and processes to ensure maximum coordination, synergy, and efficiency across Career Services team members</li><li>Convene direct reports and team members on a regular basis to ensure cohesion, transparent communication, and collaborative decision-making</li><li>Model inclusive leadership in team meetings, hiring, and performance management</li><li>Serve as a resource to all direct reports, stepping in as needed to provide additional support and/or coverage</li></ul>Resource Management 
&nbsp;<ul><li>Oversee Career Services budgets, working with team members to ensure expenses and projections are accurate and within financial allocations</li><li>Provide guidance and advocacy about resource allocation to ensure high-quality development and delivery of career services and programming</li></ul> 
Working Conditions: <ul><li>Work is performed in an office setting</li><li>HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.</li></ul> 
Physical Requirements: <ul><li>Sitting using near vision use for reading and computer use for extended periods of time</li><li>Lifting (approximately 20 to 30 pounds), bending, and other physical exertion</li></ul> Qualifications Basic QualificationsB.A./B.S. required; minimum 8 years of progressively responsible experience managing and leading a complex organization or program; experience leading and managing staff; experience managing budgets. Previous experience in career coaching and/or workforce development.&nbsp;Any candidate wishing to be considered must supply a cover letter in addition to a resume.&nbsp; Please upload as one document.Additional Qualifications 
Advanced degree in education or a management-related field preferred. Prior work in higher education and graduate school settings strongly preferred. Demonstrated strategic planning skills and experience. Demonstrated ability to build productive relationships with diverse stakeholders, including faculty, staff, students, and external partners, along with a strong commitment to inclusive, value-driven, and impact-oriented engagement. Effective team-building skills and experience motivating, supervising, and supporting staff to achieve organizational goals. Excellent oral and written communication skills. Strong organizational, analytical, and management skills. High level of attention to detail and the ability to set direction for outstanding service across multiple functions. Experience/knowledge with Symplicity. Willingness to provide ground-level support as needed, including at night and/or on weekends during busy periods. Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): $130,000 - 133,000&nbsp;commensurate with experience</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and&nbsp;Education</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Director, Career Services

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director is responsible for establishing and maintaining a smooth operation of the Transportation Department and helps provide 24-hr coverage. Provides general supervision of all transportation drivers and administrative staff. Primary responsibility is to make sure that all Teammates are on the job at the start of the shift or at the scheduled dispatch time. This position involves the planning, directing, and coordination of all delivery and backhaul activities, and must keep product moving smoothly, accurately, and efficiently. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Director of Operations: <ul><li>Report any accidents/unsafe conditions to the Senior Transportation Manager and Safety Manager. </li><li>Responsible for compliance and knowledge with Federal Department of Transportation regulations and other safety standards. Maintain fleet in a safe manner in accordance with company and governmental standards. </li><li>Keep all mistakes and waste to a minimum and check to make sure that routes are properly set up. </li><li>Maintain effective and timely scheduling of Transportation Teammates, current week and following week schedules should always be posted with a working copy available by request for the next week. </li><li>Facilitate communication within management team and between the Teammates and management. </li><li>Provide training to maintain an efficient and knowledgeable workforce. </li><li>Enforce company policies and issuance of coaching/disciplinary documentation to Teammates, final written warning and termination will be presented for approval to the Senior Transportation Manager and/or Human Resources Manager. </li><li>Responsible for productivity data including but not limited to unload rates, routes, stops, and pieces; timely scheduling of all routes for "on-time" departures. </li><li>Assist Senior Transportation Manager with research and development of new techniques/procedures to increase efficiency of any transportation operation. </li></ul> Qualifications you'll bring as a Director of Operations: <ul><li>3+ years of experience in all facets of outbound transportation, preferably in the food service industry. </li><li>Have mainframe computer software knowledge related to record keeping. Preferred experience on AS 400 Mainframe, Excel, Microsoft Word, and Access programs; XATA, TRUCKS or similar programs. </li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence. </li><li>2-3 years of accounting, planning, and analytical and/or reporting experience, in positions with increasing responsibility is preferred. </li><li>Be able to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. </li><li>Understand financial statements and resulting cost implications. </li><li>Knowledge of distribution systems including order routing. </li><li>Bachelor's degree in a related field is preferred. </li><li>Must be able to ascend and descend stairs and inclined surfaces (or something of this nature. They have to climb in and out of the truck on the ramp during route rides). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Director of Operations

Job Title Extension Area Director - Jackson, Owsley, Lee, Breathitt, Wolfe, Morgan, Pike, Floyd, Magoffin, Johnson, Martin, and Lawrence Counties (Areas E5 and E6) Requisition Number RE52961 Working Title Department Name 81300:EXTENSION FIELD PROGRAMS Work Location Jackson, KY Grade Level 00 Salary Range Type of Position Staff Position Time Status Full-Time Required Education See position qualifications/posting details Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience See position qualifications/posting details Required License/Registration/Certification Driver’s License required Physical Requirements Job-related travel including overnight stays; visiting clientele at sites throughout the county (including farms); standing/walking for long periods; handling of average-weight objects up to 25 lbs. Shift Monday-Friday (8:00 a.m. – 5:00 p.m.) with evenings and weekends as needed. Most weeks will exceed 40 hours. Job Summary Extension Area Director for Areas East 5 and East 6 covering Jackson, Owsley, Lee, Breathitt, Wolfe, Morgan, Pike, Floyd, Magoffin, Johnson, Martin, and Lawrence Counties. Location: Jackson, Owsley, Lee, Breathitt, Wolfe, Morgan, Pike, Floyd, Magoffin, Johnson, Martin, and Lawrence Counties, Kentucky The Area Director is responsible for overseeing all aspects of UK Extension operations in one or more counties. Responsibilities include supervision (direct and indirect) and employee development for extension personnel, fiscal oversight, and managing relationships with the county boards/advisory councils. This position fosters teamwork and communication throughout the counties, promotes effective programming, and instills the values of UK. This position will serve all clientele. State law requires a national and state criminal background check and a letter from the Cabinet for Health and Family Services stating the employee is clear to hire based on no findings of substantiated child abuse or neglect found through a background check of child abuse and neglect records as a condition of employment or involvement in this program. Resume and cover letter are required at time of application. Salary Range: $90,390 – $110,390 Skills / Knowledge / Abilities Does this position have supervisory responsibilities? Yes Preferred Education/Experience A minimum 6 years of supervisory experience (experience in supervising remote employees is a plus). Exhibits outstanding leadership, interpersonal relationship building, and employee coaching and development skills. Must be able to provide meaningful feedback, both written and verbal, on performance. General understanding of various employment laws and practices. Knowledge of basic economics, budgeting, and accounting principles and practices. Ability to deal effectively and pragmatically with external stakeholders. Exhibits innovative and strategic thinking and ability to offer news ideas and implement them. Excellent verbal and written communication skills. Ability to practice high levels of confidentiality. Must be able to travel to all counties in the area on a regular basis. Willingness to work evenings and weekends. Proficient in Microsoft office applications and Quick Books. Bachelor’s degree. Deadline to Apply 02/18/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Extension Area Director - Jackson, Owsley, Lee, Breathitt, Wolfe, Morgan, Pike, Floyd, Magoffin, Johnson, Martin, and Lawrence Counties (Areas E5 and E6)

Job Title College Philanthropy Director Assistant Requisition Number RE52970 Working Title Director of Philanthropy - Nursing Department Name 14000:Office Of Development Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Long periods of sitting and/or standing. Travel required through out the state and U.S. for donor visits. Lifting, pushing and/or pulling of objects up to 25 pounds. Shift Monday – Friday; 8:00 a.m. – 5:00 p.m. primarily; and some evenings and/or weekends as required. Job Summary Managed jointly by the UK Philanthropy Office and the College of Nursing, the Director of Philanthropy is responsible for the overall leadership of philanthropy activities within the College of Nursing. With a primary focus on major gift fundraising at high giving levels, the incumbent will engage in progressively more sophisticated philanthropic giving conversations with major gift donors and prospects of greater capacity. The selected applicant will be responsible for the identification, cultivation, solicitation, and stewardship of major gift donors and prospects with a giving capacity of $25,000 or more. This position will be a member of the Dean’s senior leadership team and provide counsel to the Dean regarding philanthropy activities. They must be an active participant in all philanthropic activities of the College of Nursing, and connect with associate deans, college administration, department heads, faculty, and staff on philanthropic initiatives in their respective units. This position will manage the volunteer philanthropy leadership council, and may supervise and manage other philanthropy staff in the college, providing mentorship, guidance, fundraising strategy (including prospect strategies and next steps), and ensuring that they are meeting their portfolio, visit, proposal, and yield metrics. The culture within the Office of Philanthropy and Alumni Engagement (PAE) is built on our shared core values CoMMIT– Collaboration, Communication, Mutual Respect, Mission Driven, Innovation and Transparency. By applying for a position within UK PAE, you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team! Skills / Knowledge / Abilities The ideal candidate will be a strong, collaborative leader with a proven record of success in building and sustaining relationships that foster major gift giving. This position requires an individual who understands person-to-person relationships and has the ability to convincingly articulate the vision and priorities of the College and University and match them to the interests of prospective donors. Familiarity with planned giving, charitable gift arrangements as well as demonstrated experience in marketing, philanthropic messaging and persuasive writing is also desirable. This person will have experience managing and developing a fundraising team in the environment in which accountability-based metrics are used as benchmarks for performance. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Bachelor’s degree with a minimum of five years of professional fund-raising experience, including experience as a major gift officer, expertise in planned giving, a demonstrated record of success and a minimum of 2 years in successful management of fundraising work plan and staff. Experience at a Land-grant, or similar higher education institution and an understanding of the Land-grant mission is preferred. Deadline to Apply 02/18/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

College Philanthropy Director Assistant

Salary Range:&nbsp;&nbsp;$171,925.00&nbsp;(Min.) -&nbsp;$232,100.00&nbsp;(Mid.) -&nbsp;$292,274.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Director, Enterprise Analytics Provider Performance and Experience provides strategic leadership and operational oversight for one of two primary analytic domains: Provider Performance &amp; Experience or Member Experience &amp; Outcomes. This position plays a pivotal role in enabling data-driven decision-making across the enterprise by translating complex data into actionable insights that inform strategy, improve performance, and advance organizational goals. As a key leader, the Director ensures that analytic strategy and execution are tightly aligned with other cross-functional areas to drive L.A. Care’s enterprise transformation and strategic outcomes.The Director oversees analytic teams in the design, development, and delivery of insights that span multiple operational and strategic workstreams. Ensures efficiency and effectiveness in work outcomes. &nbsp;This position is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.<h4>Duties</h4>Lead strategic planning and prioritization for analytics efforts within the assigned domain, ensuring alignment with organizational objectives and enterprise priorities.Oversee and mentor leadership, fostering development of technical, operational, and leadership capabilities.Ensure delivery of enterprise-level dashboards, reports, and analytic products that support business performance, regulatory compliance, member outcomes, and provider experience.Partner with executives, strategic pillar leaders, cross-functional stakeholders, and partners to translate organizational priorities into analytics strategies, work plans, and actionable insights.Support and enforce analytic governance, standardization, and methodology consistency across teams and domains.Serve as the first point of engagement for domain analytics needs, providing expert guidance, strategic recommendations, and escalation support.Track and monitor analytic initiatives, ensuring timely delivery, quality, and relevance to business objectives.Advocate for data-driven decision-making, assuring they are embedded into strategic planning performance management and transformation initiatives across the enterprise and provide thought leadership on analytic strategy, capabilities, and innovation.Collaborate with key stakeholders to ensure alignment of data architecture, availability, and quality with analytic needs.Continuously assess enterprise and domain-level analytic capabilities, identifying opportunities for process improvement, automation, and innovation. Support and enforce the development, standardization, and governance of analytic processes and outputs across domains to ensure consistency, accuracy, and quality. <h4>Duties Continued</h4>Integrating development and outputs from the Applied AI and Causal Impact Data Science Team into the domain portfolio and roadmap, ensuring predictive and explainable models and program causal impact evaluations are operationalized, actionable, and aligned with business needs. Serving as a primary analytics liaison to stakeholders for the position’s focal analytic domain.Develop goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews, training, and disciplinary matters for direct reports.Conduct strategic planning for resource management in order to meet current and future departmental and enterprise-wide goals.Develop, and manage department budget, monitor expenditures and ensures financial sustainability.Perform other duties as assigned.<h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4>Required: At least 9 years of progressively responsible experience in analytics.At least 7 years of experience supervising/managing staff.Experience leading teams, projects, initiatives, or cross-functional groups.Experience with SQL, Python, and Tableau (or comparable BI/visualization tools) in a server-based analytics environment.Experience integrating outputs from advanced analytics or data science models into operational analytic portfolios.Proven experience leading and executing analytics strategies across at least one of the following managed care domains: Authorizations, Claims and Medical Cost Driver Analytics, Provider Network Strategy Analytics, or Risk Adjustment and Encounter Analytics.Experience integrating analytic insights into provider engagement, performance improvement, and contracting strategies.Preferred: Experience with stakeholder engagement, executive reporting, and strategic initiative management.Experience implementing and enforcing enterprise-level analytic standards and governance.Experience with predictive modeling, cost driver analytics, and provider performance dashboards to support strategic decision-making.<h4>Skills</h4>Required: Ability to lead multiple Managers and analytic teams, set priorities, and align work with enterprise strategy. Deep knowledge of healthcare operations, quality measurement, risk adjustment, provider networks, provider performance, population health and member experience. Demonstrated ability to set enterprise analytic priorities, translate strategy into execution, and deliver actionable insights to executive leadership. Knowledge of managed care, Medicare Advantage, Medi-Cal, commercial insurance operations, and compliance reporting. Knowledge of prescriptive analytics, predictive risk modeling, or causal impact modeling. Ability to support and enforce the development, standardization, and governance of enterprise analytics outputs. Ability to synthesize complex findings into actionable recommendations and communicate effectively with senior leaders. Ability to provide oversight of multiple complex analytic initiatives, ensuring on-time and high-quality delivery. Ability to partner effectively across Information Technology (IT), Data Governance, operational and clinical teams, and business stakeholders. Ability to mentor Senior Managers, Managers, and analytic leaders, building enterprise analytic capability. Excellent written and verbal communication skills. Strong negotiation and interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment. Strong strategic and operational acumen, with the ability to collaborate across business areas, anticipate analytic needs, and ensure alignment with enterprise priorities and transformation initiatives. Demonstrated ability to adapt to a fast-paced and evolving environment and to lead others through change.&nbsp;Demonstrated ability to align operational, financial, and clinical analytics to improve provider performance, experience, and value-based outcomes. Preferred: Advanced knowledge of visualization design, executive dashboards, and Key Performance Indicators (KPI) frameworks. Strategic planning skills for enterprise analytic initiatives. Change management expert knowledge to drive adoption of standardized processes and tools. Deep understanding of provider network contracting, credentialing, utilization management, and claims operations. Knowledge of managed care regulations, compliance requirements, and operational reporting standard.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certified Professional in Healthcare Quality (CPHQ)Project Management Professional (PMP)Tableau Desktop or Tableau Server CertificationSnowflake SnowPro Core CertificationOther analytics or data-focused certifications (e.g., Microsoft Certified: Data Analyst Associate, Python for Data Science certifications)<h4>Required Training</h4>Preferred:Snowflake or SnowPro trainingHealthcare analytics training (e.g., HEDIS, Risk Adjustment, MLTSS)Executive leadership or strategic analytics trainingTraining in data governance, reproducibility, and analytic methodology best practicesFamiliarity with predictive modeling, prescriptive analytics, and causal inference methods<h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Domain Focus: Provider Performance &amp; Experience Analytics Required:Proven experience leading and executing analytics strategy across at least one of the following managed care domains: Authorizations, Claims and Medical Cost Driver Analytics, Provider Network Strategy Analytics, or Risk Adjustment and Encounter Analytics.Demonstrated ability to align operational, financial, and clinical analytics to improve provider performance, experience, and value-based outcomes.Experience integrating analytic insights into provider engagement, performance improvement, and contracting strategies.Preferred: Experience with predictive modeling, cost driver analytics, and provider performance dashboards to support strategic decision-making.Deep understanding of provider network contracting, credentialing, utilization management, and claims operations.Knowledge of managed care regulations, compliance requirements, and operational reporting standard.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Claims, Medicare, Performance Management, Insurance, Healthcare, Human Resources

L.A. Care Health Plan

Director, Enterprise Analytics Provider Performance and Experience

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Global Brand Content &amp; Media team who is responsible for building best in class brand content across channels and audiences (including Amex’s internal creative agency, OnBrand), driving impact and innovation through global media and analytics, and delivering cultural and brand platforms that bring the Powerful Backing of American Express to life.We’re seeking a Director of Global Media Brand Safety that will help our team accomplish the following:<ul><li>Build out and lead a team responsible for operationalizing our paid Media Brand Safety strategy, governance and approval process across the Enterprise</li><li>Set the strategic vision for vetting and approving paid media plans, partnerships &amp; activations, ensuring all enterprise activity adheres to our media brand safety guidelines</li><li>Enhance tracking system to monitor enterprise performance and share results &amp; best practices&nbsp;</li><li>Create globally adaptable brand safety frameworks, processes &amp; updated guidance to mitigate brand and reputational risk</li><li>Enhance operational controls while driving innovation in our approach to drive increased agility, performance &amp; results</li><li>Act as an Enterprise Brand Safety Center of Excellence (COE), working closely with key business partners across GABM, BU marketers, and enterprise marketing functions, such as GCO, Compliance and Corporate Affairs &amp; Communications, across all levels</li></ul>Specific responsibilities will include:<ul><li>Strategic planning:&nbsp;Lead a COE focused on standing up an E2E enterprise Media Brand Safety governance process. This includes formalizing &amp; documenting a process, creation of socialization materials, documentation of guidelines and best practices, global process training for colleagues, ongoing tracking &amp; capability enablement.</li><li>End-to-end program management:&nbsp;Ongoing brand safety governance, establishing approval forums/processes, tracking key metrics, and evolving digital solutions for documentation. Ensure all compliance assets and operational excellence policies are documented and completed.</li><li>Ongoing evaluation and tracking:&nbsp;Continue to evolve, review, digitize and scale media plan approval criteria and performance tracking</li><li>Stakeholder management:&nbsp;Coordinate and lead all internal (CA&amp;C, GCO, Compliance, Audit, Risk) &amp; external (agency) stakeholder collaboration. Partner closely with the Global Media team &amp; agency to refine brand safety strategy across all paid channels (i.e., TV/CTV, audio, social, digital &amp; out-of-home media)</li><li>Innovation:&nbsp;Identifying key areas for innovation and evolution leveraging internal &amp; external technologies and processes&nbsp;</li></ul> Minimum Qualifications<ul><li>Minimum 10 years agency/brand experience in marketing/media, consulting and/or strategy</li><li>Familiarity and interest in digital, social &amp; offline paid media channels</li><li>Understanding of the paid media, social and advertising landscape, emerging technologies and platforms, as well as brand risk and safety controls required to protect a global brand</li><li>Experience managing media agencies strongly preferred</li><li>Detail-orientated, with outstanding project management &amp; accountancy skills (handling timelines, processes and media implementation needs)</li><li>Self-starter and problem solver who thrives in a rapidly changing, dynamic environment. Able to add clarity to and navigate ambiguous situations.</li><li>Ability to work autonomously as well as collaborate effectively with others and build positive relationships across a large organization</li><li>Infectious curiosity and passionate about innovation, creative problem solving, and ability to thrive in a fast paced, dynamic environment</li><li>Proven ability to lead a high performing team, and drive meaningful career growth for team members</li><li>Outstanding presentation skills with the confidence to present to across various levels of leadership</li><li>Superb organizational and proven track record of managing and navigating wide-ranging organizations and processes and ability to balance multiple priorities</li><li>Strong team player with ability to build relationships and influence decisions to get things done&nbsp;</li><li>Passion for innovation, technology, and brand marketing</li><li>Bachelor’s degree</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

347 Leadership / Executive Board Jobs