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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Full Stack Engineer at Fidelity Investments. <br> <br> <strong>The Role</strong><br> Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Brokerage Technology is looking for a Senior Full Stack Software Engineer who has experience developing Angular UI applications and is capable of full stack Java development for the Fixed Income, FX and Syndicate suite of applications.<br> <br> .<strong>The Expertise and Skills You Bring</strong> <ul> <li>Bachelor’s degree in Computer Science or equivalent. </li><li>10+ years of experience developing multi-tier distributed application preferred. </li><li>Demonstrated expertise developing and testing accessible and responsive UI applications using Angular, NgRx, and TypeScript </li><li>Expert level knowledge of REST API development using Java, Spring and Spring Boot technologies. </li><li>Demonstrated expertise MQ /Kafka technology to develop and support data ingestion services </li><li>Familiarity using financial messaging protocols like FIX. </li><li>Experience using AWS cloud technologies is a plus. </li><li>Familiarity with GIT workflow for code check-ins and review </li><li>Experience with devops/deployment tools and techniques like Jenkins, Concourse, Docker etc. </li><li>Strong software experience in developing and a proven track record of delivering full-stack cloud-based applications. </li><li>Demonstrated expertise in various relational and non-relational database technologies (Ideally Oracle/Redis/Aerospike/Dynamo DB DB) </li><li>You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li>You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li>Learning, adapting, and embracing new concepts &amp; technologies quickly and implementing them successfully. </li><li>Understanding of fundamental design principles for building a modular and scalable platform. </li><li>You build positive relationships with other team members and have excellent verbal and written communication. </li><li>Good communication skills, problem solving skills, and a highly professional attitude are essential for this role. </li></ul> <strong>The Team</strong><strong></strong><br> Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a full stack engineer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions.<br> <br> <strong>COVID Work Policy </strong><br> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <br> <br> <strong>Dynamic Working – Post Pandemic </strong><br> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.<br> <br> Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Fidelity TalentSource

Senior Full Stack Engineer - Angular 10+, Java, Oracle

<h3><strong>Senior Java/AWS Cloud Developer</strong><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/AWS Cloud Developer to work in Merrimack, NH; Durham, NC; or Smithfield, RI! </h3> <h3><strong>The Role</strong></h3> <p>The Fidelity Institutional Technology (FIT) group is looking for highly motivated and accomplished full stack engineering talent with a passion for crafting and delivering software solutions to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of FI’s client platforms and offerings.</p> <p>In this role you will use your knowledge of software development, platform integration, and cloud computing develop a diverse suite of applications that support our intermediary (correspondent and advisor) and institutional business. You will be a member of our team collaborating with product management, architecture, engineering, and technology partners to innovate, design, and deliver highly scalable applications and platforms using Agile methodologies.</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s degree in Computer Science or similar field, Masters a plus </li><li>Current, hands-on experience modifying existing UI in React framework </li><li>Hands-on development experience with with Java and Python for 7 or more years </li><li>Strong expertise with building Java/Spring Boot RESTful microservices from scratch </li><li>Hands-on experience in application deployment automation and Jenkins pipelines </li><li>Experience implementing projects as a team in Agile environments (Kanban and Scrum) </li><li>Experience with S3, Route 53, EC2, ECS, API gateway, Cloud Front, Cloud Trail &amp; Lambda development in AWS and MS-Azure or Google Cloud knowledge a plus </li><li>Experience with relational and NoSQL databases in AWS </li><li>Experience with DevOps, Continuous Integration and Continuous Delivery (Kubernetes, Maven, Jenkins, Stash, Ansible, Docker) </li><li>Experience using source control for feature-driven development in GitHub </li><li>Experience working with Artifactory and familiarity with API registries (e.g., Stratum/DX) </li><li>Familiarity with automated deployment in Jenkins core </li><li>Experience in user interface frameworks/platforms (Angular, React, etc.) for 1 or more strongly preferred </li><li>Ability to learn new things, new technology, and tackle problems </li><li>Experience leading various initiatives in support of evolving and growing the Technical Chapter and Chapter Area </li></ul> <h3><strong>Dynamic Working</strong></h3> <p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p>

Senior AWS Cloud Developer

<h3>Cloud Engineer</h3> <p><strong>The Role</strong></p> <p>As a Cloud Engineer, you will work within a complementary team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week.</p> <p>The AWS Security and Service Enablement squad is seeking a highly technical, hands-on security engineer with experience on large-scale and/or business critical AWS environments. On this squad, you will bring your cloud security abilities to a group of dedicated engineers that are continuously innovating and improving our capabilities to enable the acceleration of Fidelity’s journey to the cloud. You will work on a wide variety of cloud native stacks and technologies, demonstrating innovative architectures and services. This squad is the starting point for all security capabilities, guardrail definition and service enablement for our AWS environment.</p> <ul> <li>Designing, scaling, and deploying various cloud security controls and services</li> <li>Building processes and workflows along with a consolidated and collaborative integration of IaaS, SaaS, and PaaS cloud services</li> <li>Developing API's in Python.</li> <li>Ensuring seamless user experience with advanced security and compliance of our cloud infrastructure</li> <li>Maintaining and containing business risk as it pertains to the AWS cloud infrastructure</li> <li>Working across teams and Business Units to define requirements and deliver solutions</li> <li>Building comprehensive security controls to enforce policy</li> <li>Supporting business unit technologists deploying to the public cloud</li> </ul> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>5+ years of experience in IT infrastructure, security, compliance</li> <li>A strong understanding of AWS cloud service provider</li> <li>Engineering/operational support of cloud account configuration in AWS</li> <li>Hands-on experience with CI/CD pipeline or security tooling for cloud-native deployments</li> <li>Need a strong background in developing API's, particularly within Python. </li> <li>Experience building deployment pipelines: e.g. Jenkins</li> <li>Experience implementing infrastructure-as-code concepts and technologies</li> <li>Experience with logging, monitoring, and alerting solutions</li> <li>Strong ability to work with YAML and JSON markup languages</li> <li>A strong understanding of various cloud service delivery models including IaaS, SaaS, and PaaS; automation; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling</li> <li>Ability to work with application and security teams to promote a secure posture in the cloud</li> <li>You can mentor and train other team members to work effectively in the cloud</li> <li>You are a self-starter who can independently by reading user documentation</li> </ul> <h3><strong>The Team</strong></h3> <p>The Fidelity Architecture and Engineering (FAE) Business Unit’s mission is to enable Fidelity application development to go faster. Modern computing paradigms, cloud computing and open-source software offer tremendous potential to accelerate development and drive down costs. The new organization brings together Architecture, Infrastructure, Development Tools, Security, Operations and Program Office functions to work together in agile, delivery-oriented teams to build/configure/sustain internal and external cloud platforms with development ecosystems.</p> <h3>Company Overview</h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com</p> <p>Fidelity Investments is an equal opportunity employer.</p>

Senior Cloud Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mainframe Programmer/Analyst to work in Fidelity’s Brokerage Technology Group in Merrimack, NH, Durham NC, Jersey City NJ or Westlake TX. <h3><strong>The Role</strong></h3> The Brokerage Settlements area in R4 is part of the Core Brokerage Platform Domain. Our teams in R4 area are responsible for supporting the production environment for critically important products and applications. The R4 area is responsible for supporting mainframe, distributed and Cloud technologies for processing applications. The team supports all lines of business across Retail and Institutional businesses. The Senior software developer for the R4 team will be responsible for driving and supporting implementation of applications and framework using mainframe technologies.<br> This technology group provides outstanding development and maintenance support to the overall Fidelity Institutional organization, in vital core subsystems that provide settlements information as well as trusted customer information, distributed throughout the organization. <h3><strong> The Value You Deliver</strong></h3> <ul> <li>Provide thought &amp; technical leadership for the key initiatives in FI/FBT R4. </li><li>Designing and maintaining architecture solutions on a platform dedicated to high scale processing of large amounts of data. </li><li>Setting, communicating, and reinforcing technical standards </li><li>Providing leadership for junior and senior engineers alike, by understanding how to demonstrate and improve their current skills </li><li>Assessing and researching current implementations of the platform and determining the course of action required to elevate the platform to meet customer needs. </li><li>Working with Operations to plan major infrastructure upgrades, to solve issues and to tune the environment for efficient performance and uptime </li><li>Collaborating with peers and management on process improvement ideas, policy and procedure enhancements, and opportunities to improve our customer's service experience. </li><li>Participating in code review and unit testing and providing support on issues in non-prod or production </li></ul> <h3><strong>The Skills that are Key to this role</strong></h3> <ul> <li>Should possess good knowledge on CICS, COBOL, DB2, VSAM and JCL. </li><li>Good CICS System knowledge would be valuable. </li><li>Good understanding of CICS Dynamic Transaction Routing process. </li><li>Should be familiar with DB2 tools, File-Aid, scheduler and debugger tools. </li><li>Understanding of Distributed Applications/ System </li><li>Exposure to Brokerage/Finance domain will be an added advantage </li><li>Prior experience of working in highly transactional, fault tolerant and data driven systems. </li><li>Identify areas of risk or potential problems and take action to mitigate them and work with less experienced staff to mitigate more complex issues. </li><li>Apply different communication and leadership styles for different teams and geographies. </li><li>Lead through influence and know what data is needed to drive effective decisions </li><li>Assess and plan project, and team members needs, and manage deadlines, risks. </li><li>Anticipate roadblocks, diagnose problems and generate effective solutions </li><li>Build communication and rapport with partners and team members. </li><li>Adapt in a changing environment and be effective in many different business settings. </li><li>Take initiative, define vision for improvement of products, and implement at high level of quality </li></ul> <h3><strong>Dynamic Working </strong></h3> At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.<br>

Mainframe Programmer/Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Contracts Manager to work in Boston, MA or Merrimack, NH.<br> <br> <strong>The Role</strong><br> The Contract Manager provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and administration of complex contract negotiations and supplier relationships. The Contract Manager will lead the process of analyzing contract issues to identifying and eliminating risks and optimizing value to Fidelity. The Contract Manager works independently on both standard and non-standard contracts.<br> <br> <strong>The Expertise and Skills You Bring </strong> <ul> <li>Bachelor’s degree, JD Preferred</li> <li>Construction and/or real estate contract experience preferred</li> <li>3+ years of purchasing related experience, including contract negotiations and administration</li> <li>Proactive management of multiple Supplier relationships and ability to work well under pressure</li> <li>Strong written, verbal and interpersonal communication skills</li> <li>Proven track record of strong collaboration and teamwork</li> <li>Strong negotiation skills and knowledge of business terms and conditions</li> <li>Ability to assess risk and translate business requirements to viable business solutions</li> <li>Commitment to drive quality and process improvements</li> <li>Excellent project management skills</li> <li>Strong customer focus and collaboration/teamwork skills</li> </ul> <br> <strong>How Your Work Impacts the Organization</strong> <ul> <li>Recommend improvement opportunities and propose modifications to Fidelity contract templates.</li> <li>Work with suppliers and business personnel to: identify, research and resolve purchasing related issues; develop corrective action programs; and monitor progress and find opportunities for improvement and growth.</li> <li>Meet regularly with sourcing counterparts for assigned commodities to ensure overall alignment.</li> <li>Provide incremental support to sourcing teams for execution of strategies within the commodity plans</li> </ul> <br> <strong>Dynamic Working – Post Pandemic</strong><br> <br> Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Contracts Manager

<h3><strong>Cybersecurity Consultant (Internal Audit Facilitator)</strong></h3> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Boston, MA!</p> <h3><strong>The Team</strong></h3> <p>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.</p> <h3><strong>The Role</strong></h3> <p>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul> <h3><strong>General Business Skills</strong></h3> <ul> <li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul> <h3><strong>Responsibilities</strong></h3> <ul> <li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul> <h3><strong>Education and Experience</strong></h3> <ul> <li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul> <h3><strong>Dynamic Working</strong></h3> <p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p>

Cybersecurity Consultant (Internal Audit Facilitator)

<strong>The Team</strong><br> Fidelity’s Fixed Income Division manages over $1.2 trillion and continues to see strong inflows into our funds. To support this growth and drive scale, we are seeking a Principal Software Engineer to be part of a growing team that supports our bond portfolio management and trading products. As a member of this team, you will partner closely with our investment team on the Fixed Income trading floor, and interact directly with quant analysts, portfolio managers, and traders to build new and innovative tools that will support and improve our investment process.<br> <br> <strong>The Expertise You Have</strong> <ul> <li>BS or MS in Computer Science or related degree </li><li>8+ years of experience in software engineering </li><li>Proven experience in a full stack software development environment </li><li>Experience leading, coaching, influencing, and collaborating in a matrixed environment </li><li>Understanding of and experience within an Agile framework preferred </li></ul> <strong>The Skills You Bring</strong> <ul> <li>Proficiency in UI tech stack/Single Page Applications: HTML, JavaScript/Typescript, and Angular required </li><li>Experience with a broad set of technologies, deep knowledge of middleware Java stack, Spring framework, Oracle, messaging technologies (KAFKA), RESTful APIs, and web containers. </li><li>Hands on experience in SQL/PLSQL and experience with AWS-based service implementation and deployment </li><li>Hands on experience in all aspects of testing (unit, acceptance, automation, end-to-end etc.) using Karate, Junit, Cypress, Playwright etc </li><li>Hands on experience in microservice architecture and twelve factor app patterns </li><li>Familiarity with developing and running software on cloud service providers like Amazon Web Services </li><li>Possess full-stack software development knowledge and critical thinking skills to craft end-to-end solutions </li><li>A passion to learn new things, especially Asset Management and Fixed Income investing </li><li>You are self-motivated, driven, and have a strong client focus and results orientation approach </li><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time </li></ul> <strong>The Value You Deliver</strong> <ul> <li>Deliver time-to-market solutions, helping business partners use technology in an exploratory, highly iterative environment </li><li>Help our investment teams evolve their investment processes, to meet both short-term needs and long-term trends using technology </li><li>You will collaborate with Architecture, Data Services and other Technology Teams to improve the performance and scalability of our applications and workflows </li><li>Provide outstanding support, including on-call support when needed </li></ul> <strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Full Stack Engineer

<br> <strong>Senior Cloud Engineer - Observability Platform</strong><br> <br> <strong>The Role</strong><br> Do you want to work on leading edge cloud technologies which are transforming how developers work with cloud?<br> As a Senior Cloud Engineer in our Cloud Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contributions, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week.<br> Working on Foundation &amp; Pipelines squad, which supports the Core &amp; Common initiative of building, deploying, and supporting our new OTel observability platform focused on metrics and traces. This role contributes to strategic platform enhancements, including platform security and resiliency and new features.<br> <br> <strong>The Expertise and Skills You Bring</strong> <ul> <li>5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Hands-on experience in 2 or more languages (Python, Java, Go etc.). </li><li>Hands-on experience designing and building scalable and resilient applications in the cloud. </li><li>Good knowledge on networking concepts such as DNS, Load Balancers, routers etc. </li><li>Experience in troubleshooting Linux based systems </li><li>Experience on containerization technologies such as Docker, Kubernetes etc. </li><li>Experience in deploying applications in AWS platforms such as EC2 &amp; EKS or equivalent platforms from any other cloud provider such as GCP, Azure etc </li><li>Experience in building serverless applications using AWS Lambda, Step functions etc </li><li>Experience delivering software using engineering best practices and principles. </li><li>Extensive knowledge of infrastructure as code (Terraform, CFT, CDK, etc.). </li><li>Hands-on experience with continuous integration and continuous delivery/deployment using ALM tools such as Jenkins. </li><li>Passion for new technologies and cloud trends. </li></ul> <br> <strong>Bonus skills</strong> <ul> <li>Cloud Certifications in AWS. </li><li>Experience working on Logging, Metrics, and Tracing frameworks and understanding of Logging and Metrics Data Models. </li><li>Experience operating and/or using modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, Open Telemetry, fluentD, fluentBit, Open Tracing, Datadog, Splunk, etc…) </li><li>Hands-on experience with Open Telemetry (OTEL) or any opensource implementations. </li></ul> <br> <strong>The Team</strong><br> This is an opportunity for a highly motivated Senior Cloud Engineer to join the Cloud Observability Platform team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices.<br> <br> <strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> <br>

<h3><strong>Senior Hospitality Associate</strong></h3> <p>Join the Fidelity Real Estate Company by playing a key role in the regional workspace experience. This role reports to the <strong>Director, Facilities and Operations, </strong>in this role you will focus on hospitality service execution and onsite service delivery and assuring a magnetic and vibrant workday for all Fidelity associates Real Estate Company objectives. You will be an ambassador of the company hospitality mentality and responsible and responsible for meeting our global service promise standards and programs.</p> <p>The role is also responsible for delivering on strategy while providing, cross-functional support for the broader workspace experience team (Facilities, Amenities, Security, On-Site Tech Support, Associate Experience) to ensure the successful execution of business priorities across the region.</p> <p>Lastly, this position will focus on the execution and compliance of our experience and service standards within their assigned campus or office.</p> <p>Success in this role will result in the execution of our Fidelity Real Estate Company standards, achieving targets on experience happiness, and contributing to the retention of our talent in the organization.</p> <h3><strong>The Expertise You Have </strong></h3> <ul> <li>Undergraduate degree or relevant experience </li><li>Proven track record in hospitality is required, with preferred experience in Cross-functional team management, Hospitality/Customer Service and Commercial Real Estate. </li><li>Experience within the Financial Services industry is also valued. </li><li>Physical requirements include walking through buildings and occasionally performing light-duty activity such as moving IT (Informational Technology) equipment. </li><li>May need to work occasional extended hours (morning or evening) to support projects or activities. </li></ul> <h3><strong>The Skills You Bring </strong></h3> <ul> <li>Excel with meeting new people and networking and have a conscientious, thoughtful, and respectful demeanor </li><li>Have a consumer-first mentality with ability to identify and deliver against unmet needs </li><li>Excellent communication and interpersonal skills and a proficiency to influence others and build relationships </li><li>Exhibit confidence in communication </li><li>Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic </li><li>Detail oriented with outstanding prioritization skills. </li><li>Highly inspired with a can-do approach and ability to problem-solve through a collaborative, unselfish, and team-oriented approach </li><li>You are proficient with Microsoft Office suite </li></ul> <h3><strong>The Value You Deliver </strong></h3> <ul> <li>Ensure the local site is functioning to quality standards and making recommendations to FREC teams if repairs or updates are required. </li><li>Identify and resolve issues with cleaning, IT, and conference room equipment. </li><li>Know and be able to implement building safety plans. </li><li>Support the execution of initiatives crafted to build connections between associates, including real estate workspace experience events, communications, and building walk-throughs. </li><li>Support the implementation of initiatives, processes, and strategy to further guest and associate experience. </li><li>Validating execution of global experience standards and standard operating procedures </li></ul> <h3><strong>The Team</strong></h3> <p>Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. FRE runs more than 9 million square feet of space in the United States and overseas, including 13 North American and six international corporate sites, four critically important data centers and more than 200 retail investor centers. Our team is customer-centric; everything we do focuses on delivering solutions that meet the needs of Fidelity associates at all levels.</p>

Sr. Hospitality Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit.<br> <strong>Come join the Workplace Investing Scrum Master Chapter!</strong><br> As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. <ul> <li>Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li>Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals </li><li>Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. </li><li>Managing multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex squads, regardless of size. </li><li>Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul> <br> <strong>The Expertise and Skills You Bring</strong> <ul> <li>You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li>You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li></ul> <strong>The Team</strong><br> You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, and creates a safe, fun, and respectful environment. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery.<br> <strong>Dynamic Working</strong><br> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.<br> Your success and growth are important to us, so you will want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.<br> <strong>Company Overview</strong><br> <br> <br> At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our <strong>diverse and inclusive</strong> workplace where we <strong>respect and value</strong> our associate for their unique perspectives and experiences. For information about working at Fidelity, visit <strong>FidelityCareers.com</strong>.

138 Jobs in New Hampshire