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<h3>Data Modeler</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Analyst to work in Merrimack, Durham, Westlake, Smithfield, or Jersey City. <h3><strong>The Role</strong></h3> We are seeking a highly motivated Data Modeler to join our Data Solutions Center of Excellence. As a skilled analyst, you will provide data analysis leadership on multiple projects simultaneously. You will help conduct data analysis across different projects with diverse scope, sophisticated business and technical requirements in a multi-platform and highly coordinated data environment. This role is analysis and design centric; crafting and detailing data solutions/models, which are then handed to developers, engineers, and DBAs to implement. <h3><strong>The Expertise and Skills You Bring </strong></h3> <ul> <li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures, or data modeling. </li><li>Expert level analysis skills in the form of research, gap analysis, data mining, and data profiling. </li><li>Solid understanding of data lineage. Ability to breakdown and detail the flow of data from origination to consumption. </li><li>Proven track record of solving real world problems using a design-oriented modeling approach in large data warehouses, data marts, and analytics/reporting platforms. </li><li>Understanding of different database platforms (e.g. Oracle, Snowflake, Hadoop, Microsoft SQL Server) usages (OLTP Recordkeeping, ODS, MDM, Warehousing, and Data Lakes). </li><li>Understanding of modeling strategies (dimensional, relational, unstructured). </li><li>Robust SQL experience, used to design new platforms on cloud technologies/architecture including Snowflake, AWS, etc. </li><li>Proficient with ERD/Data Modeling tools (e.g. SAP Power Designer or Erwin). </li><li>Experience carrying out projects in an Agile environment. </li><li>Having outstanding interpersonal skills with experience collaborating and influencing across all levels of the organization including written, verbal, and technology illustrations. </li><li>Perform autonomously on tasks but are willing and able to share knowledge with coworkers and partners. </li><li>Go-getter, self-sufficient, and willing to exhaust all research avenues before seeking help or discontinuing the search for answers. </li><li>Accepts uncertainty and can combine various sources of information including personal data experimentation, research, and dialogues to formulate answers. </li><li>Values pace over perfection and can show incremental progress of analysis and research through tangible artifacts. </li><li>Capable of balancing multiple contending priorities. </li><li>Familiar with the financial industry and/or have a strong desire to learn our brokerage business to enhance the value of our data. </li><li>Experience with cloud native data warehousing and data lake solutions using Snowflake is a plus. </li><li>Experience with Kimball Data Warehouse design techniques. </li></ul> <h3><strong>The Team</strong></h3> We are responsible for designing and delivering data mapping specifications and data models for large reporting and analytics platforms. Our mappings detail all data movement and transformation, detailing business rules using a combination of SQL and pseudocode. Our data models (DDLs and model reports) are generated via SAP Power-Designer and define all database objects. <h3><strong>COVID Work Policy </strong></h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3><strong>Dynamic Working – Post Pandemic </strong></h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.<br> Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Fidelity TalentSource

Data Analyst / Modeler

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Systems Analyst in Merrimack, NH or Jersey City, NJ! <br> <br> <strong>The Team</strong><br> In the Fidelity Institutional Technology group, the team is responsible for providing electronic trading solutions for Fidelity’s Capital Markets division. This is a hands-on role as an individual contributor and responsibilities include systems analysis, documentation, and planning. <br> <br> <strong>The Expertise You Have</strong> <ul> <li>Bachelor's degree in Computer Science, Software Engineering or related field </li><li>8+ years of Analysis experience, with a proven track record of delivery of complex technology projects </li><li>Experience with Mainframe </li><li>Excellent written and verbal communication skills with business and technical team members across the organization </li><li>Experience with Agile methodology and JIRA desirable </li><li>Previous experience with trading systems or brokerage technology, specifically in the equities and options area </li><li>Knowledge and experience of taking complex capabilities and breaking them into clear and concise requirements with well-defined value and acceptance criteria </li><li>Experience understanding the technology and software architecture of an application </li><li>Experience working with QA and business partners on test scenarios </li><li>Experience detecting scope changes and escalation of issues </li></ul> <strong>The Skills You Bring</strong> <ul> <li>Ability to comprehend and articulate end-to-end system workflows </li><li>Strong interpersonal, relationship management, and facilitation skills </li><li>Ability to quickly learn, adapt, and strive to meet the needs of a fast-paced, modernizing application </li><li>Strong contributor with a collaborative work style </li><li>Ability to manage competing priorities and communicate impediments appropriately </li><li>Ability to establish and maintain trusted relationships with business partners and technology </li><li>Effective management of project-related tasks and issues </li><li>Thrive in a fast-paced, results-driven environment </li></ul> <strong>The Value You Deliver</strong> <ul> <li>Lead the requirements gathering of legacy trading capabilities as we migrate to a modernized platform for our trading and brokerage applications </li><li>Collaborate with technology and business teams to identify enhanced capabilities and workflows for modernized solutions </li><li>Contribute to enhancing systems analysis practices across a global team </li><li>Monitor documentation standards and best practices </li></ul> <br> <strong>Please see the below pay rate range for the work location of New Jersey only</strong>: $55.00-89.77 per hour. <br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Senior Systems Analyst (Mainframe)

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer in Merrimack, NH, Westlake, TX, or Durham, North Carolina!</p> <h3><strong>Senior Software Engineer </strong></h3> <p>In FFIO Market Data organization, we continually challenge the status quo, to process and deliver millions of messages to millions of users. We’re always deliberating, experimenting, researching, and collaborating on groundbreaking ideas to deliver the real-time market data to our retail and institutional users. We are currently working on developing real-time pricing ticker plant software to operate fully on public cloud.</p> <p>We have multi-functional agile teams dedicated to different parts of Market Data applications.</p> <h3><strong>The Team</strong></h3> <p>The FFIO Market Data Engineering team delivers and supports innovative market data service solutions to meet the needs of internal business partners and external customers. Our systems and data professionals thrive with an unrelenting dedication to innovation, which fosters a culture of continuous improvement supporting a differentiated market data experience for Fidelity associates and customers.</p> <p>The position itself requires a strong background in application development, testing, deployment, with familiarity of cloud computing. You will have the opportunity to build applications that use Snowflake and AWS. You must be a self-starter who is passionate about the technology you are building and eager to produce world-class services. You should enjoy working on eclectic technologies in a team environment where your success depends heavily on the success of your team and organization. You should have an appetite and appreciation for new technologies and their pioneering influence.</p> <p>This is a very interesting position with exposure to the core Fidelity financial business applications, comprised of both custom and 3rd party products.</p> <h3><strong>The Skills and Expertise You Bring</strong></h3> <ul> <li>7+ Years of experience in developing Enterprise applications in Java, Spring Boot, and SQL </li><li>2+ Years of experience working with AWS EC2, EKS, S3 </li><li>Experience in Continuous Integration and Continuous Delivery </li><li>Development Experience in Snowflake, Go, Python, Groovy, Power BI, and Shell Scripting is a plus. </li><li>Experience with automated testing (unit/functional and/or performance) </li><li>Bachelor’s and/or master’s in computer science or other related discipline </li><li>You are delivery focused with end-to-end ownership </li><li>You are familiar with agile development and ability to work well with others </li><li>You have strong commitment to learn and implement high standards in engineering </li><li>Good attitude towards troubleshooting skills that span systems, network, and applications </li></ul> <h3><strong>The Value You Deliver</strong></h3> <p>As a member of FFIO Market Data Engineering team, you will be working on developing modern market data applications and operate them over the public clouds. You will be helping millions of Fidelity customers make financial decisions based on the quality of data delivered through these applications.</p> <h3><strong>Dynamic Working </strong></h3> <p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p> <h3><strong>Company Overview </strong></h3> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <h3><strong>Information about Fidelity Investments </strong></h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Senior Software Engineer

<h3><strong>Full Stack Engineer</strong></h3> <h3>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Fidelity’s Asset Management Technology in Merrimack, NH.</h3> <p><strong>The Team</strong></p> <p>Fidelity’s Fixed Income Division manages over 1.2 trillion dollars and continues to see strong inflows into our funds. To support this growth and drive scale, we are seeking a Senior Software Engineer to be part of a growing team that supports our <strong>Personal Bond Management function in the Fixed Income Bond space</strong>.</p> <p>The successful candidate will bring a highly engaged inquisitive and consulting approach, outstanding application development skills and instincts along with a passion for delivering innovative products and services to help improve the experience of our business users through your contributions to the team’s delivery goals.</p> <h3><strong>The Expertise You Have</strong></h3> <ul> <li>BS or MS in Computer Science or related degree </li><li>Proven experience in a full stack software development environment </li><li>Experience working in cloud-based architectures preferred (AWS, Azure, etc.) </li><li>Strong understanding of and experience within an Agile framework preferred </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>6+ years of experience with Java, Python, RESTful services </li><li>Hands-on experience in software engineering and comfortable with a broad set of technologies, including Angular, Database development (Oracle, PL/SQL, Snowflake) and ETL </li><li>You possess full-stack software development knowledge and critical thinking skills to craft end-to-end solutions </li><li>You have a passion to learn new things, especially Asset Management and Fixed Income investing </li><li>You are self-motivated, driven, and have a strong client focus and results orientation approach </li><li>You are comfortable deploying Java based middle tier services to AWS </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>You will deliver time-to-market solutions, helping our investment teams use technology in an exploratory, highly iterative environment </li><li>You will help our investment teams evolve their investment processes, to meet both short-term needs and long-term trends, through the use of technology </li><li>You will collaborate with Architecture, Data Services and other Technology Teams to improve the performance and scalability of our applications and workflows </li><li>You provide outstanding support, including on-call support when necessary </li></ul> <h3><strong>Dynamic Working </strong></h3> <p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p>

Full Stack Engineer

<h3>Job Description:</h3><p>Do you genuinely enjoy making a difference in the lives of others? If you answered “<strong>yes</strong>” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site.</p><p>In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​</p><p><strong>What to expect…</strong></p><p>As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.</p><ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position </strong></p><p><strong>Our Investments in You</strong></p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/ikpdyse5/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a></p><p><strong>Shifts and Hours:</strong> Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST</p><h3>Certifications:</h3><h3>Category:</h3>Customer Service<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Financial Customer Associate - Merrimack

<h3>Job Description:</h3><p>Do you genuinely enjoy making a difference in the lives of others? If you answered “<strong>yes</strong>” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.</p><p>In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​</p><p><strong>What to expect…</strong></p><p>As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.</p><ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position </strong></p><p><strong>Our Investments in You</strong></p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/ikpdyse5/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a></p><p><strong>Shifts and Hours:</strong> Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST</p><h3>Certifications:</h3><h3>Category:</h3>Customer Service<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Financial Customer Associate - Bilingual- Merrimack

<h3>Job Description:</h3><p>The <strong>Role</strong></p><p>Do you want to join a team focused on Fidelity’s Cryptocurrency, Blockchain and Decentralized Finance programs and initiatives? The Technology Risk team for Enterprise Services (ES) within Enterprise Technology Risk &amp; Analytics (ETRA) group is seeking a passionate, driven, and experienced professional to join the team! You will help enhance and manage the core program activities, this includes refining and executing the technology risk strategy and program, and working with Technology, Operations, Legal Risk and Compliance teams to holistically manage technology risk of crypto initiatives across the Firm. </p><p>The <strong>Expertise</strong> We’re Looking For</p><ul><li>Experience with cryptocurrency, blockchain technology, smart contracts, NFTs</li><li>6-8+ years’ experience in information technology risk, cyber security, controls or audit roles</li><li>Bachelor’s Degree in Computer Science, Technology, or a related field of study preferred</li><li>Demonstrated technical abilities in multiple areas (e.g., technology infrastructure and application controls, cyber security, access management, network and cloud, resiliency, etc.)</li><li>Professional technology risk certifications (CISSP, CISA, CRISC, CISM) and/or Cloud Certification(s) (CCSP, CCSK, AWS) preferred</li></ul><p>The <strong>Purpose</strong> of Your Role</p><p>In this position you will act as a consultant and provide expertise in crypto and blockchain information technology controls design, effectiveness, management and monitoring for new and existing Crypto and Blockchain initiatives across the firm.</p><p>The <strong>Skills</strong> You Bring</p><ul><li>Your curiosity and desire to support innovative business units in understanding and managing the risk of emerging technologies in the cryptocurrency, blockchain, and decentralized finance spaces.</li><li>Your ability to research and quickly get up to speed on new initiative and technologies, see ways to apply existing processes and controls to new situations and mitigate new types of technology risk</li><li>Your willingness to assess and manage technology risks in areas of the firm that are on the cutting edge, supporting the newest product developments and outside of the box activities with a dynamic can do attitude.</li><li>Your love of solving complex problems, and comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skills </li><li>Your strong knowledge of information technology processes and controls and a comprehensive understanding of risk and quality control and assurance functions</li><li>Your advanced analytical and critical thinking skills</li><li>Your excellent verbal and written communication skills enabling candidate to prepare and present recommendations to senior management</li><li>Your ability to manage multiple projects concurrently and to work under pressure to meet tight time commitments</li><li>Your ability to build and maintain collaborative working relationships with Information Technology and Business personnel to design and assist in the execution of appropriate controls design and monitoring</li><li>Your ability to influence information technology leaders in the effective review and management of controls to mitigate risk in an emerging technology area</li></ul><p>The <strong>Value</strong> You Deliver</p><ul><li>Supporting the establishment of an IT Risk Strategy and Framework specific to the Crypto and Blockchain space, with a focus on business impacts</li><li>Providing advice, guidance, and IT risk program management</li><li>Assessing the various information technology risks that the business faces in its operations and implement action plans, policy and procedural changes for risk avoidance and mitigation</li><li>Conducting in depth information technology risk assessments including identifying and documenting controls, creating detailed process flows, identifying potential gaps and/or inconsistencies and making sound recommendations for improvement and/or mitigation </li><li>Determining appropriate KPIs/KRIs for IT risk monitoring</li><li>Understanding and consulting on information security standards and industry best practices</li><li>Ensuring that DI Associates are trained and knowledgeable about information technology controls</li><li>Reviewing third party vendors and contracts to ensure appropriate controls are in place and functioning effectively</li><li>Answering questions from internal and external Audit on information technology controls</li><li>Tracking action steps and ensure that findings are remediated appropriately and in a timely manner</li><li>Conducting readiness reviews over large information technology development projects ensuring strong risk management</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position.</strong></p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

ETRA Principal Crypto Technology Risk Analyst

<h3>Job Description:</h3>Are you considering a career where you can help clients with their finances and plan for their future but not sure where to start?<p>Whether you are finishing your schooling or thinking about changing careers, Fidelity’s Licensing Accelerator Program provides you the opportunity to learn more about the industry and the culture at Fidelity, all while preparing you to sit for the SIE® Exam which is the first step in earning your Series 7 and helping clients achieve their financial goals. The SIE® is an introductory-level exam covers fundamental investment concepts for working in the industry, including types of basic financial products, risk association and regulatory guidelines.</p><p>Our Licensing Accelerator Program allows you to explore joining the financial services field and jumpstart your career in the industry, all while being supported by a network of Fidelity leaders and resources. If accepted into Fidelity’s LAP program, you will not be employed with Fidelity and you will not perform any work for Fidelity.</p><p><strong>What to expect…</strong></p><p>As a Fidelity Licensing Accelerator Program participant, you’ll be given the opportunity to prepare and sit for the SIE® exam as we invest in you</p><ul><li>Fidelity will pay for the study materials and exam fee for you to sit for the Securities Industry Essentials® Exam.</li><li>You will experience opportunities for engagement at various key milestones throughout the program and have access to a personalized portal for study software and Fidelity resources.</li><li>Throughout the program, you’ll have the ability to learn more about career opportunities at Fidelity, hear directly from associates and leaders, and see the culture from within.</li><li>Upon successful completion of the program, our skilled recruiters will partner with you on applying to our full-time Customer Relationship Advocate role where you can complete the Series 7 and other licenses and begin your career journey with Fidelity.</li></ul><p><strong>Advantages of Fidelity’s LAP journey…</strong></p><p><strong>You are learning.</strong> An informative and flexible learning environment that encourages questions, with access to study materials and tips from Fidelity’s licensing partners.</p><p><strong>You can explore</strong>. Experience Fidelity and learn what a career at Fidelity looks like through tours of our regional and/or investor centers, discover what career vitality looks like at Fidelity and what opportunities might be right for you!</p><p><strong>You get exposure.</strong> Understand what our culture is like and the impact we have in our communities and regions.</p><p><strong>You are growing.</strong> From week one in the program, receive the support and structure to help you prepare for the SIE® exam &amp; explore a future at Fidelity.</p><p>Our LAP program allows you to explore joining the financial services field and jumpstart your career in the industry. If accepted into Fidelity’s Licensing Accelerator program, you will not be employed with Fidelity and you will not perform any work for Fidelity. The program will provide you with resources to study for and take the SIE® while also allowing you to learn more about what a future career with Fidelity will look like if you elect to pursue one. Note: Any application for full time licensed employment will not be considered until completion of the program.</p><h3>Certifications:</h3><h3>Category:</h3>Customer Service<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity’s Licensing Accelerator Program (SIE®) - Merrimack, NH

<h3>Job Description:</h3><p><strong>The Role</strong><br>Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! </p><p><br><strong>What to expect… </strong><br>As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through <strong>three major milestones: </strong></p><p><strong>1. Licensing Preparation</strong><br>In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! <a href="http://www.finra.org/registration-exams-ce/qualification-exams" target="_blank">(Learn More) </a></p><p><br><strong>2. Skill Development </strong><br>In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. </p><p><strong>3. Proficiency</strong><br>As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.</li><li>Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.</li><li>A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. </li><li>Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.</li><li> A desire for growth and a mindset that generates long term success through adaptability and personal accountability.</li><li>Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.</li><li>Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position </strong></p><p><strong>The Team</strong></p><p><strong>Our Greatest Asset is Our People</strong><br>We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.</p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. <a href="http://jobs.fidelity.com/media/30wgvbqc/tpbs-cra-02-25-den-mmk-nc-slc-smt-wlk-2025.pdf" target="_blank">(Learn More)</a> </p><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, Sales<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Customer Relationship Advocate Career Development Experience- Merrimack, NH

<h3>Job Description:</h3><p><strong>Is it time to make new investments into your career?</strong></p><p>Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.</p><p>We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.</p><p><strong>What to expect…</strong></p><p>As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.</p><ul><li>You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.</li><li>You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.</li><li>As you gain relationship building and industry expertise, you’ll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.</li></ul><p><strong>You are learning.</strong> We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.</p><p><strong>You will be supported </strong>in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance – and to get the results you are striving toward.</p><p><strong>You are celebrated</strong>. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network. </p><p><strong>You are growing.</strong> From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</p><p><strong>You can explore.</strong> You’ll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.</p><p><strong>The Skills You Bring</strong></p><ul><li>Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads</li><li>Knowledge or experience in sales or the consultative relationship process</li><li>Demonstrate accountability and a goal-oriented mindset </li><li>Natural and demonstrated success in asking deeper questions to fully understand the client’s situation </li><li>Ability and flexibility to work in a “hybrid” work setting, both at home and in office</li><li>Comfortable with technology and ability to navigate multiple systems simultaneously</li><li>Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><strong>The Value You Deliver</strong></p><ul><li>Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce</li><li>Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions</li><li>Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations</li><li>Set up targeted appointments while identifying opportunities to address participant needs related to products and services</li></ul><p><strong>Our Investments in You</strong></p><p>Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.</p><p>Sound too good to be true? See for yourself and learn more about our benefits offerings:</p><ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click here for a local news story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt (opens in a new tab)</a></li></ul><p>Required Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66</p><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, Sales<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

138 Jobs in New Hampshire