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As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

service advisor

The Service Detail Technician is responsible for cleaning the interior and exterior surfaces on sales and service vehicles as well as new and used inventory in a safe and efficient manner. &nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Operate automated car wash to remove surface dirt on vehicles</li><li>Vacuum all interior surfaces, spot-clean textile stains, and clean solid surfaces</li><li>Clean exterior surfaces using cleaners, mechanical buffers and polishing compounds</li><li>Maintain inventory of cleaners, compounds and tools to properly and efficiently complete assigned work</li><li>Perform minor body repair of scratches and blemishes using buffers and/or wet sanders</li><li>Attend periodic production meetings as needed or directed by managers</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Excellent verbal and written communication skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Ability to operate an automobile</li></ul>Pay ranges from $18-$22 an hr<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Detailer - BMW of Buena Park

Here at Porsche Plano, the Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functions. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Count, weigh or measure items on incoming and outgoing shipments, verify information against invoices, orders and other records</li><li>Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li><li>Maintain receiving and shipping records, delivery truck maintenance records and returned parts records</li><li>Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages</li><li>Ensure that outgoing shipments meet specifications</li><li>Maintain inventory of shipping materials and supplies</li><li>Must be able to operate heavy machinery (i.e. forklift, pallet jack, etc.)</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a retail or wholesale parts department</li><li>Must have a valid driver's license</li><li>Ability to interpret vendor catalogs.</li><li>Ability to use parts department computer system</li><li>Good communication skills</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Parts Shipping/Receiving Associate - Porsche Plano

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Pay Range is expected to be from $5,000 - $10,000 per month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - AutoNation USA Colorado Springs

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Technician

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.NASCAR Event Management seeks a talented professional to join in the position of Manager, Competition Operations.The Manager, Competition Operations ensures all NASCAR race events are held to the highest standards of preparation in competition areas; including but not limited to personnel, safety, esthetics, logistics, and functionality.Duties include but are not limited to: <ul><li>Serve as a project manager on multiple critical initiatives at any given time related to the execution of the NASCAR event, participating National Series and Touring Series, as well as growth of new/future racing venues.</li><li>Serve as race director for NASCAR’s development series’ as well as ARCA touring level events; leading all practice, qualifying and race activities.</li><li>Travel for site visits to all assigned racetracks on the National series schedules to conduct site surveys, reporting and correcting any faults found in facilities preparedness prior to the series' arrival.</li><li>Serve as a liaison representative between NASCAR and the venue during construction projects.</li><li>Coordinate with broadcast partners, NASCAR Productions and timing and scoring on display equipment, fiber runs, and camera placements around the facility.</li><li>Compile and submit reports on the condition of each facility, outlining improvement plans to correct deficiencies, improve functionality.</li><li>Produce comprehensive operational handbooks for all key departments to reference prior to each event, designed to aid in trouble-shooting issues and inform all parties of infrastructure capabilities.</li><li>Lead pre- and post-event logistics debriefs with the facilities and key departments to align plans and prioritize future growth objectives.</li><li>Participate in NASCAR National Series rule book development, specifically as it relates to sporting regulations.</li><li>Coordinate event minute-by-minute schedules with track leads, media, event experience, and marketing services personnel.</li><li>Approximate travel: 90%</li></ul>Required skills/experience: <ul><li>Bachelor's degree (B. A.) from four-year college or university preferred; and ten years industry-related experience and/or training; or equivalent combination of education and experience.</li><li>Proficient in Company software and hardware.</li><li>Valid Driver License</li><li>Ability to work efficiently in a fast-paced environment and remain calm under pressure.</li><li>Excellent organizational and multitasking abilities.</li><li>Strong attention to detail and accuracy.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work outdoors in changing weather conditions.</li><li>Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar.</li></ul>The compensation range for this position is:$65,000 - $72,000Benefits InformationHealth Coverage, 401k, Paid Time Off, Disability &amp; Life Insurance, Parental &amp; Family LeaveFor an overview of NASCAR Benefits, please navigate to: <a href="https://careers.nascar.com/benefitsandwellness/" target="_blank">https://careers.nascar.com/benefitsandwellness/</a>Apply Now!Learn more about this role and our team by applying at <a href="http://www.careers.nascar.com" target="_blank">www.careers.nascar.com</a> for consideration.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.Follow us on LinkedIn and X for future opportunities and company news.

NASCAR

Manager, Competition Operations

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!The Director, Ticket Operations role leads ticket operations and sets the expectations and delivery for providing first class customer service.&nbsp; &nbsp;The position will focus on achieving successful planning and strategy of all Daytona International Speedway ticket operations.&nbsp; This role ensures that our customers are experiencing a first-class guest experience from the start of the purchase process all the way to the event weekend.&nbsp;Essential Duties and Responsibilities<ul><li>Development &amp; implementation of efficiency opportunities within the Ticket Operations Departments</li><li>Development of all corporate initiatives, including: <ul><li>Digital Ticketing</li><li>TicketMaster efficiency opportunities <ul><li>Event Builds</li><li>System Access</li><li>New Controls</li></ul></li><li>Continued development &amp; expansion of an online buying experience</li></ul></li><li>Oversight of the process all EBMS &amp; Comp Ticket accounts</li><li>Oversight of all Event weekend Ticket Operations <ul><li>Staffing</li><li>Will Call Operations</li><li>Nightly Reconciliation</li><li>Final Event Report</li></ul></li><li>Assist in the distribution of all pertinent policy communications &amp; updates</li><li>Participate in the development of an enterprise-wide secondary marketing Strategy</li><li>Continue to work with Sales Academy &amp; consumer marketing groups to find new revenue streams, new fan segments.</li><li>Maintain ticketing calendar to ensure renewal and onsale timeline are communicated and completed on time.</li><li>Oversee product training for Sales Center &amp; Academy</li><li>Work with centralized admissions &amp; data strategy on pricing strategies &amp; execution</li><li>Design, implement and execute the overall ticket operations plan</li><li>Work with the Sales Academy team to drive overall increase in ticket sales revenue, ticket sales, suite sales, tailgating and other such programs</li><li>Manage the ticket operations staff on a day-to-day basis to ensure that all ticket responsibilities are attained</li><li>Assist in the management of the ticket operations department budget</li><li>Work with colleagues within the regions and from other departments within the organization to ensure that all possible revenue and efficiency opportunities are achieved</li><li>Assist in the strategic planning of long‐term ticket sales programs and initiatives</li><li>Remain aware of trends in the industry and marketplace</li><li>Develop a research plan to measure and monitor ticket buyer opinions</li><li>Ensure a high level of customer service at all races and events</li><li>Directly supervises assigned staff</li><li>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws including but not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and resolving issues and concerns</li><li>Other duties as assigned</li></ul>Qualifications<ul><li>Bachelor’s degree from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience.&nbsp; Bachelor’s degree in Business, Sport Management, Marketing, or related field preferred</li><li>Minimum experience of 5 years in the sports and entertainment industry</li><li>Ability to lead teams in a fast-paced, revenue-driving environment&nbsp;</li><li>Self-motivated with ability to multitask</li><li>Strong operational knowledge of Ticketmaster, Tickets.com and/or ProVenue Ticketing System</li><li>Effective interpersonal skills and leadership skills</li><li>Excellent people skills, with an ability to interact professionally with internal and external clients at all levels within an organization&nbsp;</li><li>Ability to manage budgets effectively&nbsp;</li><li>Ability to effectively present information employees, management, stakeholders and prospects in both oral and written form&nbsp;</li><li>Flexibility to work necessary hours including evenings, weekends &amp; holidays&nbsp;</li><li>Understanding of racing, including an appreciation of the fan experience, a plus&nbsp;</li><li>Customer service focus; committed to catering to potential clients at every level</li><li>Strong attention to detail and accuracy</li><li>Ability to navigate and problem solve situations with timely resolutions</li><li>Proficient with Microsoft Office, with an emphasis on Excel, Word, and Outlook. Proficient with internet programs and applications, i.e., Ticketmaster, Tickets.com ticket selling system</li><li>Previous CRM Platform experience required</li></ul>Apply Now!Learn more about this role and our team by applying at <a href="http://www.careers.nascar.com" target="_blank">www.careers.nascar.com</a> for consideration.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.Follow us on LinkedIn and X for future opportunities and company news.

Director, Ticket Operations

Job Title Operations and Analysis Director Requisition Number RE51823 Working Title Director of Operations and Analysis Department Name 3HL00:UK Police Work Location Lexington, KY Grade Level 49 Salary Range $72,405-119,496/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None. Physical Requirements Lifting, pushing, or pulling of objects up to 15lbs., sitting for long periods of time, and viewing computer screens for extended periods of time without difficulty. Shift As a salaried position, the working shift is primarily Monday through Friday, 8:00 am – 5:00 pm with the expectation to work outside of this schedule to complete projects, meet deadlines, etc. Job Summary The University of Kentucky Police Department is seeking a Director of Operations and Analysis to lead the Central Kentucky Information Sharing and Threat Analysis Center (CITAC). This position will report to the Security Operations Center Executive Director. This position will direct staff and operations of CITAC; Coordinate, plan and manage communication with the University of Kentucky Police Department and the University campus community. This position will coordinate and maintain ongoing training and experience within; gather and share information; maintain and appropriately distribute global situational awareness and monitoring, and provide ongoing situational reports, threat assessment and analysis reporting. The Director of Operations and Analysis will maintain close communications supporting local, state, federal and international partners. This position will also oversee the daily operating budget. Skills / Knowledge / Abilities Desired certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) Global Information Assurance Certification GIAC Security Essentials Certification GIAC Certified Intrusion Analyst Does this position have supervisory responsibilities? Yes Preferred Education/Experience Information Security or closely related experience in a Security or Police operations function. Deadline to Apply 10/13/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Operations and Analysis Director

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This position is part of the Global Network Services (GNS) business within the Global Merchant &amp; Network Services business group. The GNS business drives scale and relevance for the enterprise by through partnerships with banks, financial institutions, fintechs and cobrand partners worldwide on the American Express network. Through GNS partnerships, we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand. GNS is a driver of innovation for the company through the products and services it regularly introduces to the NetworkThe Senior Analyst role sits within GNS Product, Marketing and Global Businesses (PMGB) and plays a critical role in the team responsible for accelerating growth by developing strong partnerships, innovative business agreements and models, ensuring the launch of market leading products, customer experiences and digital capabilities backed by outstanding marketing and portfolio management. Reporting to the Manager, this candidate will partner closely with cross-functional business partners across Business Development, New Business Development, GABM, Legal, Finance and Pricing to drive Card Member engagement across the customer lifecycle and to support winning new business deals. How will you make an impact in this role?Key responsibilities include:<ul><li>Deliver Impactful Marketing Consulting to Existing Partners: Partner with both the Manager and Business Development Team to bring AXPs core capabilities to life through recommended marketing strategies and marketing creative consultation across go-to-market, acquisition, and the customer lifecycle.</li><li>Lead Benefit Marketing and North America Benefit Innovation: Ensure our existing partners are leveraging accurate benefit information and are made aware of any new benefits or benefit collateral available, with the support of the Central Benefits Team in PMGB. Additional opportunity to lead workstream to curate bespoke network benefits for the North America partners.</li><li>Drive New Business Through a Compelling Network Vision: Serve as a key partner in developing components of new business pitches that present the network value in a compelling and comprehensive narrative; including leading card art and marketing mockup development with an external agency.</li><li>End-to-End Third-Party Relationship Management: Oversee vendor management, billing, and compliance, and strategy for our network insurance offerings and concierge benefit.</li><li>Manage all Data &amp; Reporting: Own the tracking and reporting of insurances, TEN concierge, and Network benefits in the benefits dashboard both for internal stakeholders and for existing/new partners ad-hoc requests.</li><li>Internal Stakeholder Connectivity: Own, lead, and manage meetings across key internal stakeholders across PMGB, Business Development, New Business Development, GCO, etc.</li></ul>Minimum Qualifications:<ul><li>Strong project management skills to effectively manage and drive evolving, critical initiatives</li><li>Solution-orientated and creative thinker with the confidence to provide recommendations</li><li>Strong written communication skills, particularly the ability to develop strong and compelling presentations</li><li>Collaborative team player that can manage relationships across Central PMGB teams, Business Development, New Business Development, GCO, Finance, GABM and more</li></ul>Preferred Qualifications:<ul><li>Demonstrated card-issuing expertise across product strategy and/or marketing</li><li>Experience managing and developing relationships with external partners</li><li>Experience working with external agencies to develop digital assets and marketing communications that bring AXP capabilities to life in innovative ways</li><li>2+ years of related experience</li><li>Bachelor's degree</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Senior Analyst- Partner Marketing and Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The RoleDo you love bringing strategic vision to life? Are you excited about driving large-scale business transformation? We are seeking a Senior Manager of Program Strategy &amp; Operations to join the Enterprise Ways of Working (EWOW) team within the American Express Technology Business Enablement (TBE) organization. In this role you will have the opportunity to shape the future of how American Express builds digital products and delivers value to our customers by optimizing our ways of working (WoW) to enable a more dynamic investment planning approach that is tailored to the different types of Tech work at Amex.&nbsp;&nbsp;This Program Strategy &amp; Operations role will be a critical member of the EWOW team, which is focused on the effort to transform how we plan, invest and allocate resources through scaling new ways of working across the Enterprise. In addition to program strategy &amp; operations of scaling WoW, the EWOW team also oversees the designing and delivery of the communications and education required to enable colleagues as they adopt new ways of working. Key to the overall program’s success will be the partnerships formed across Technology, Business, Product and Design leaders, as well as portfolio and planning teams, engaging them in the development and implementation of new processes and techniques, as well as the formation and support of the new ways of working to scale across the enterprise.&nbsp;What You’ll DoThe Senior Manager in this role will be an instrumental thought partner in strategic program planning, support the multi-year scaling roadmap, drive regular program operations, and ensure successful implementation and integration of WoW throughout the enterprise. Specifically, this colleague will:&nbsp;<ul><li>Manage the multi-year roadmap and workplan, identifying ideal state, and the strategic plan to achieve it&nbsp;</li></ul><ul><li>Prepare executive-level materials and communications for a variety of forums on a regular basis&nbsp;</li></ul><ul><li>Monitor and evaluate the program’s performance by creating program reporting, analyzing progress, and synthesizing key strategic insights fit for executive-level audience&nbsp;</li></ul><ul><li>Develop WoW program metrics and measures of success to track progress towards aspirational targets&nbsp;</li></ul><ul><li>Integrate new WoW into centralized tooling to enable enterprise-wide adoption and consistent governance&nbsp;</li></ul><ul><li>Identify additional integration points for WoW to seamlessly be incorporated into regular Enterprise processes (i.e., investment planning processes; BU governance forums; policy such as AENB, SDLC; etc.)&nbsp;</li></ul><ul><li>Work closely within and across all business units to manage day-to-day scale-up activities, tracking overall progress, timeline management, and proactively identifying risks and escalating if necessary&nbsp;</li></ul><ul><li>Communicate with cross-functional teams throughout the enterprise to ensure alignment on program milestones and next steps while collaborating effectively and building key relationships&nbsp;&nbsp;</li></ul><ul><li>Maintain and organize centralized document repository for key program materials and resources&nbsp;</li></ul><ul><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions&nbsp;</li></ul>QualificationsMust-Haves<ul><li>Strong strategic thinking problem-solving skills and business acumen&nbsp;</li></ul><ul><li>Background in strategy or management consulting, strategic planning, or portfolio management&nbsp;</li></ul><ul><li>Proven experience in program or project management for large-scale digital or change/transformation initiatives&nbsp;</li></ul><ul><li>Proficient in developing high-quality executive-level presentations and communication materials with an impeccable attention to detail&nbsp;</li></ul><ul><li>Outstanding organizational skills with ability to manage and prioritize multiple deliverables simultaneously&nbsp;</li></ul><ul><li>Strong written and verbal communication skills with the ability to clearly communicate messages to a variety of audiences across functions and levels&nbsp;</li></ul><ul><li>Interpersonal and influencing skills with the ability to build cross-functional relationships&nbsp;</li></ul><ul><li>Proficiency in SharePoint, Confluence, and Microsoft Office Suite&nbsp;</li></ul><ul><li>Bachelor’s degree&nbsp;Differentiators</li><li>Experience working with C-suite or executive-level stakeholders&nbsp;</li></ul><ul><li>Familiarity with digital landscape &amp; tech business management, product development lifecycle, and investment planning processes&nbsp;</li></ul><ul><li>Exposure to agile methodologies, working with engineering teams,&nbsp;&nbsp;</li></ul><ul><li>Experience designing operating frameworks, governance models, and new processes supported by tooling&nbsp;</li></ul><ul><li>Self-starter and loves working in a lean, fast-paced, environment with the ability to pivot quickly and navigate ambiguity, forming solutions out of white space&nbsp;</li></ul><ul><li>Prior experience in Tech/FinTech or payments/banking industry&nbsp;</li></ul><ul><li>High intellectual curiosity, ability to solve complex problems, strategic thinking mindset, and innovative thought leadership&nbsp;</li></ul><ul><li>Strong interpersonal skills and executive presence&nbsp;</li></ul><ul><li>MBA or advanced degree in a relevant field&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.&nbsp;

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