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Join the Clean Energy RevolutionBecome a Grid Management System, Advisorat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;provide in-depth technical subject-matter expertise for critical distribution management work defining the future of Grid Management. Your technical leadership and guidance will help ensure our team’s success.&nbsp; You will also leverage your skills and experience to solve technical issues with our next generation grid control platforms.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you will make a true difference in the planning, delivery, and operational support of our Grid Management technologies. SCE’s GMS is the next generation platform that will be responsible for monitoring and managing the electric grid. This platform is made up of multiple applications and technologies, it is used by Grid Operations for critical operations every day. It is also used by T&amp;D engineering to manage field assets needed for monitoring and control.As&nbsp;a&nbsp;Grid Management System, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages the reliable, safe, and compliant operation and maintenance of the grid application system, and implements grid modernization capital and expense programs</li><li>Develops and manages energy efficiency projects, integrating advanced technologies and renewable energy sources to reduce energy consumption</li><li>Develops and implements tools, processes and procedures that enhance system reliability and organizational efficiencies</li><li>Collaborates with cross-functional teams to promote energy-saving practices and ensure effective energy management throughout the organization</li><li>Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications</li><li>Designs, develops and maintains plans related to data integrity, system reliability, and consistency</li><li>Oversees software development and maintenance support for the grid applications as they relate to the operation and control of the electrical grid</li><li>Designs, administers and monitors grid application software configurations</li><li>Facilitates grid application vendor software enhancements and leverages product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions</li><li>Develops group performance expectations and goals that align with line of business and Company goals</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Seven or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Experience with Transmission and Distribution networks, SCADA and control systems</li><li>Three years of experience working with and/or supporting an electric utility Distribution Management System</li><li>Possesses proficient analytical skills to troubleshoot complex problems related to real-time systems</li><li>Capability to create and execute shell scripts, bash, and/or Python</li><li>Proficient with SQL queries and reporting tools and platforms</li><li>Experience performing data analysis, development of business reporting</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities</li><li>Experience with GitHub, Dynatrace, KAFKA, YAML, Kubernetes, Jenkins</li><li>Experience of Prometheus and Grafana</li><li>Experience with automation tools like Ansible, Chef, Puppet</li><li>Experience working in agile projects, devops, scrum</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li></ul><ul><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Grid Management System, Advisor

Join the Clean Energy RevolutionBecome a Grid Management System, Senior Advisorat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical subject-matter expertise for critical distribution management work defining the future of Grid Management. Your technical leadership and guidance will help ensure our team’s success.&nbsp; You will also leverage your skills and experience to solve technical issues with our next generation grid control platforms.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you will make a true difference in the planning, delivery, and operational support of our Grid Management technologies. SCE’s GMS is the next generation platform that will be responsible for monitoring and managing the electric grid. This platform is made up of multiple applications and technologies, it is used by Grid Operations for critical operations every day. It is also used by T&amp;D engineering to manage field assets needed for monitoring and control.&nbsp;As a Grid Management System, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees Grid Application related activities such as operation and maintenance of systems and sub-systems and interfaces with internal and external systems, system enhancements, updating databases and displays, and other activities required to ensure high availability.</li><li>Optimizes algorithms, prediction models and an interface with grid equipment</li><li>Troubleshoots and resolves complex systems issues either independently or collaboratively with the team, and with vendor engagement, as needed.</li><li>Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure</li><li>Interprets and implements various supervisory control and data acquisition protocol communications on remote devices and control centers</li><li>Configures and modifies Grid Application databases and ensures that all telemetry and controls are available and accurate</li><li>Performs complex technical analysis to define customer requirements, identify risks, design new solutions, and improve existing solutions</li><li>Maintains and supports reporting, analytical, and historian systems</li><li>Understands and implements various ISO (Independent System Operator) telemetry requirements to support various energy management needs of the customers and maintains grid operator reliability and compliance</li><li>Writes and reviews documentation to describe configuration processes, logic, and test plans. Writes and reviews manuals for users</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience architecting, designing, implementing, or supporting technology solutions for mission critical systems</li><li>Experience with Transmission and Distribution networks, SCADA and control systems</li></ul>Preferred Qualifications<ul><li>Four years of experience working with and/or supporting an electric utility Distribution Management System</li><li>Possesses proficient analytical skills to troubleshoot complex problems related to real-time systems</li><li>Capability to create and execute shell scripts, bash, and/or Python</li><li>Proficient with SQL queries and reporting tools and platforms</li><li>Experience performing data analysis, development of business reporting</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities</li><li>Experience with GitHub, Dynatrace, KAFKA, YAML, Kubernetes, Jenkins</li><li>Experience of Prometheus and Grafana</li><li>Experience with automation tools like Ansible, Chef, Puppet</li><li>Experience working in agile projects, devops, scrum</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Grid Management System, Senior Advisor

Join the Clean Energy RevolutionBecome a Cybersecurity Vulnerability Management, Senior Specialistat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll serve as a cybersecurity expert focused on identifying, analyzing, and managing vulnerabilities across complex systems and networks. You ask the right questions. You love using data and cutting-edge security methodologies to solve problems, reduce risk, and make a tangible impact to critical infrastructure. Your expertise enables you to navigate the ever-evolving threat landscape with precision. Your role is to assess, prioritize, and guide remediation efforts for vulnerabilities across Operational Technology (OT) systems, ensuring the resilience of SCE power grid. You understand that security is not just about tools — it's about context. You excel at correlating vulnerability findings with asset inventory and business risk, helping stakeholders make informed decisions. You agree that security must be proactive and adaptive. You recognize that keeping pace with modern threats means continuously learning and refining strategies while being adaptive and collaborating with the business. You have the ability to break down complex systems, communicate technical findings effectively, and lead program-level cybersecurity initiatives with confidence. The results you deliver are clear and actionable, providing a risk-based approach to cybersecurity vulnerability management. As a&nbsp;Cybersecurity Vulnerability Management, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Performs security risk, vulnerability assessments, and business impact analysis for medium complexity information systems</li><li>Carries out project reporting for assigned projects, monitoring project status, timeline and budgets</li><li>Assists in the planning and implementation of current and future security domains including those which may introduce new service areas</li><li>Adopts and follows security controls, processes, and procedures to manage risk across all information system environments (infrastructure, network, and applications) with the assistance of the application and infrastructure management teams</li><li>Monitors technology risk, identifies root cause or key themes, recommends for resolution</li><li>Investigates suspected attacks and manages security incidents. Uses forensics where appropriate</li><li>Reviews and shapes the production of evidence to support internal and external audits</li><li>Implements appropriate security measures for information systems and applications that control access to data, and prevents unauthorized modification, destruction, or disclosure of information</li><li>Develops and maintains metrics, alerts, dashboards, and reports for security monitoring</li><li>Maintains incident response plans and performs incident response activities as directed and in accordance with established procedures and guidelines and those of federal authorities</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in information technology, information security and/or cybersecurity.</li><li>US Citizenship Required.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Computer Science, Information Technology, or related field.</li><li>Professional certifications such as: Certified Information Systems Security Professional (CISSP), Global Industrial Cyber Security Professional (GICSP), Certified Information Security Manager (CISM), Certified Secure Software Lifecycle Professional (CSSLP), GIAC Response and Industrial Defense (GRID), Certified Application Security Professional (CASP), Offensive Security Certified Professional (OSCP), Certified Web Application Defender (GWEB), and/or any other relevant certifications.</li><li>Familiarity with security in industrial control systems (ICS), OT, data centers, or industrial environments.</li><li>Two or more years of experience contributing to and creating program-level cybersecurity artifacts, such as RACI matrices, ConOps documents, process diagrams, or risk tracking frameworks.</li><li>Strong documentation skills, including the ability to develop runbooks and technical playbooks.</li><li>Two or more years of experience working with asset inventory platforms, SIEM, or SOAR tools like Splunk, ServiceNow SecOps, or Axonius.</li><li>Relevant cybersecurity certifications, such as CISSP, GSEC, CEH, Security+, or OSCP.</li><li>Knowledge of cybersecurity standards such as NIST Cybersecurity Framework (CSF) and CIS Controls.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Cybersecurity Vulnerability Management, Senior Specialist

Join the Clean Energy RevolutionBecome a Resource Management Business Planning, Advisorat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll In this role, you’ll focus on forecasting and leading the workforce planning portfolio within the call center, as well as conducting financial analysis, performing risk assessments, and conducting performance and trend analysis. Additionally, you’ll lead or provide project support and develop and analyze strategic plans to ensure alignment with organizational goals and objectives. As a&nbsp;Resource Management Business Planning, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Work with project managers and department heads to determine resource requirements; develop resource plans that align with project timelines and budget constraints</li><li>Support the acquisition of necessary resources, including human resources and materials; assist in managing vendor relationships and procurement processes</li><li>Assist in allocating resources to projects, tasks, or teams based on established plans; collaborate with project managers to ensure timely and effective resource assignment</li><li>Monitor and track resource utilization using project management tools or software; provide regular reports and insights on resource usage to stakeholders</li><li>Participate in capacity planning activities to assess future resource demands; analyze historical data and growth projections to anticipate resource needs</li><li>Help facilitate discussions to resolve conflicts related to resource allocation; support stakeholders in negotiating compromises and finding equitable solutions</li><li>Analyze resource utilization data to identify patterns and inefficiencies; recommend process improvements and reallocation strategies to optimize resource use</li><li>Assist in identifying and managing risks related to resource availability and allocation; support the development of contingency plans to address potential resource constraints</li><li>Collaborate with project managers, department heads, and external partners to gather resource requirements and provide updates on resource allocation AND engage stakeholders in resource planning discussions and communicate resource-related decisions</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity</li></ul><h4>Minimum Qualifications</h4>Seven or more years of experience performing resource management and/or business planning.Preferred Qualifications<ul><li>Five or more years of experience with strategic resource allocation and optimization.</li><li>Three or more years of experience collaborating with stakeholders and developing resource plans.</li><li>Three or more years of experience monitoring and tracking resource utilization.</li><li>Five or more years of experience analyzing resource utilization data for improvements and recommendations.</li><li>Three or more years of experience identifying and managing resource-related risks.</li><li>Five or more years of experience using of Microsoft Excel, Microsoft Access database, Power BI, and/or any workforce-related software.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Resource Management Business Planning, Advisor

Elevate our store standards and ensure a pristine environment with precision and professionalism. Are you a meticulous individual with a desire for excellence in cleanliness? Are you eager to play a pivotal role in crafting an exceptional first impression for Dierbergs stores? If you thrive in an active environment and derive satisfaction from spreading warmth with a friendly demeanor, then you're the ideal candidate for the position of Assistant Janitorial Manager. In this entry-level management position, you will collaborate closely with your Janitorial Manager to uphold the impeccable standards of our stores. Your responsibilities will include: <ul><li> Preserving the overall appearance of the store by executing tasks such as floor polishing, restroom sanitation, trash removal, and maintenance of light fixtures, while promptly addressing spills to ensure a hazard-free environment. </li><li> Providing guidance and leadership to the janitorial team, fostering a culture of excellence through supervision, constructive feedback, and setting exemplary standards. </li><li> Adhering to strict safety protocols, including proper floor-care techniques, utilization of hazard signage, safe operation of equipment and chemicals, and compliance with all safety regulations to mitigate risks effectively. </li></ul> Qualifications for Success: <ul><li> 1+ years of experience in a leadership capacity, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li><li> Hold a high school diploma or equivalent qualification </li><li> Demonstrate a foundational understanding of maintenance equipment and chemical usage. </li><li> Exhibit a strong work ethic, coupled with the autonomy to execute scheduled duties meticulously and the proactive initiative to address unforeseen challenges as they arise. </li></ul> Physical Requirements: <ul><li> Ability to lift up to 50 lbs occasionally </li><li> Ability to push and pull up to 50 lbs of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Assistant Janitorial Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director, US MR Program Management, will oversee the operations and management of one of the world’s largest loyalty programs, Membership Rewards. He/ She will lead the team responsible for customer experience, program excellence, day-to-day processes and regulatory compliance of the program. He/ She will also drive strategic projects for the Membership Rewards program and lead proactive efforts to ensure program excellence as we innovate across the program.<ul><li>Identify customer pain points, mitigate issues and enhance the customer experience</li><li>Collaborate with Enterprise Platforms, MR Operations and Servicing to identify opportunities and enhance MR capabilities and processes</li><li>Collaborate with Analytics, Fraud, Servicing and Partnerships teams to monitor and address MR Program misuse and fraud</li><li>Support regulatory inquiries and monitor regulatory environment for program impacts in partnership with Legal, Compliance, Operational Excellence and Government Affairs</li><li>Oversee MR process reviews and audit </li><li>Lead and develop high-performing team of 4</li></ul>Skills &amp; Qualifications<ul><li>Dynamic leader with a passion for team development</li><li>Demonstrated success distilling complex information and synthesizing key insights for audiences at various levels</li><li>Energetic team player with a positive attitude, proactive mindset and passion for our customers – plus the ability to see issues from a customer POV</li><li>Experience with technology-enabled programs</li><li>Exceptional oral and written communication skills with the ability to partner with cross-functional teams and influence decisions</li><li>Calm under pressure and flexible amidst change</li><li>Desire to work in a fast-paced collaborative environment</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Membership Rewards Program Management

American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions&nbsp;As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.&nbsp;About the Role&nbsp;This newly created role of&nbsp;Manager, Enterprise Payments&nbsp;Program Management&nbsp;is an exciting opportunity to drive a large scale, enterprise-wide program to redesign our payment execution operating model and accelerate the development of our enterprise payment services. The incumbent will be an integral member of the Enterprise Payments program office, helping to drive the day-to-day management, tracking, and reporting of the program, as well as the overall success of the Enterprise Payments Center of Excellence (COE). They will report into the Director, Enterprise Payments Program Management.&nbsp;Key Responsibilities&nbsp;<ul><li>Deliver multiple projects&nbsp;within Enterprise Payments Program that supports delivery of wider Multi-Rail&nbsp;- Business Solutions and Go to Market strategy.&nbsp;</li><li>Manage E2E project&nbsp;planning across multiple&nbsp;works&nbsp;streams.&nbsp;&nbsp;</li><li>Program execution and delivery: Oversee program milestones, timelines, and deliverables to ensure alignment with program strategy and&nbsp;objectives. Monitor and manage resolution of dependencies, gaps, risks&nbsp;&amp;issues, and change requests. </li><li>Drive coordination of activities across&nbsp;various teams including product and technology to ensure the end-to-end solution is stitched together appropriately to meet the business needs. &nbsp;</li><li>Communicate program progress, updates, risks, escalations, and outcomes to program leadership. Drive communication across the various stakeholder teams to ensure integrity of the end-to-end solution.&nbsp;&nbsp;</li><li>Performance oversight: Manage the program’s budget to&nbsp;optimize&nbsp;resources, and technology&nbsp;capacity&nbsp;across the dependent teams. Manage the program’s&nbsp;objectives&nbsp;and key results (OKRs) and the tracking and reporting of the program metrics. &nbsp;</li><li>Lead weekly Program/Project calls to capture actions that drives clear ownership, decision making, risk management and accountability.&nbsp;&nbsp;</li><li>Prepare various committee reporting and weekly communications.&nbsp;</li></ul>Requirements/Qualifications&nbsp;<ul><li>Relevant experience: 5+ years of relevant experience in global payments, ideally within Program Management, Project Management, and/or Product &amp; Platform Management.&nbsp;</li><li>Results oriented:&nbsp;Proven&nbsp;track record&nbsp;of coordinating between Business, Product, Platform Delivery, and Technology teams to deliver key strategic projects.&nbsp;</li><li>Passion for execution: Passion to drive program execution and delivery in a fast-moving and innovative environment.&nbsp;&nbsp;</li><li>Project management:&nbsp;Exceptional project management skills with flawless organizational skills and attention to detail.&nbsp;</li><li>Product experience: A strong understanding of user experience and design principles to ensure the product meets market needs.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.&nbsp;</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.&nbsp;&nbsp;</li><li>A&nbsp;bachelor’s degree in Business, Marketing, Engineering, or related field.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager, Program Management - Enterprise Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the RoleWe are seeking a dynamic and experienced leader to establish and lead a new second-line risk function focused on&nbsp;Enterprise Change. This global role will be instrumental in shaping the firm’s approach to managing these risks across people, processes, technology, third parties, and physical infrastructure.As the&nbsp;Head of Enterprise Change (2nd Line), you will design and implement a comprehensive risk governance framework, engage with senior leadership across business and technology, and lead regulatory interactions. This is a high-impact opportunity to build a new team and drive meaningful change across the enterprise.Key Responsibilities<ul><li>Framework Leadership: Design and implement a firmwide change governance framework, including policies, controls, monitoring standards and sustainable risk capabilities.</li><li>Regulatory Engagement: Lead regulatory, supervisory, and internal audit interactions; manage exams and ensure timely resolution of findings.</li><li>Team Building: Build and lead a high-performing team of risk professionals. Foster a culture of innovation, collaboration, and continuous learning.</li><li>Risk Assessment &amp; Reporting: Oversee risk assessments at both macro and micro levels. Develop and deliver Board and executive-level reporting (e.g., KCIs, KRIs, KPIs).</li><li>Stakeholder Collaboration: Partner with senior leaders across risk, business, and technology to define risk appetite and ensure alignment with enterprise limits and thresholds.</li><li>Culture &amp; Training: Champion a risk-aware culture. Design and roll out enterprise-wide training and awareness programs.</li><li>External Intelligence:&nbsp;Continuously enhance the program by integrating insights from regulatory developments, leading practices, and external events.</li></ul>The successful candidate will have and/or be able to:<ul><li>Deep knowledge of relevant laws, regulations, and risk management standards.</li><li>Strong data-driven analytical skills with experience using data to identify and manage risks at scale.</li><li>Exceptional problem solving, communication and influencing skills, with a track record of engaging executive stakeholders.</li></ul>Required Qualifications<ul><li>6+ years of risk management experience at large U.S. banks </li><li>Prior experience in design, development, and implementation of risk governance frameworks (Expertise in change governance frameworks is strongly preferred).</li><li>Prior experience managing regulatory exams and supervisory engagements.</li><li>Prior experience building and leading new risk teams in dynamic environments.</li></ul>Preferred Qualifications<ul><li>Risk management experience with a GSIB.</li><li>Formal certifications in operational resilience, BCM, disaster recovery, and risk frameworks.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director- Risk Management; Change Governance (2LOD)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.Functional Description:This individual contributor role is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the operational resilience risk oversight program to provide credible challenge and oversight to the first line operational resilience risk taking activities.Reporting to the Director for Business Disruption &amp; Operational Resilience Risk Management, the Manager role is responsible for independently assessing and reporting operational resilience (including people, process, technology, third-party and infrastructure) risks and providing a view of aggregate risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions:<ul><li>Conduct independent, proactive risk management and oversight of operational resilience (including people, process, technology, third party, and infrastructure) related risks.</li><li>Assist in the development, implementation, and maintenance of the firm’s operational resilience framework (policies, governance and minimum standards) to ensure operational readiness and response to business disruption events.</li><li>Learn operational resilience and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, to present an effective credible challenge.</li><li>Engage and liaise with internal stakeholder groups that have oversight of processes relevant to the firm’s Resilience approach to prevent, protect, respond and adopt/learn from disruptive events.</li><li>Be apprised of resilience events and data collection including reporting when necessary; perform detailed reviews of trends to identify significant risks and ensure monitoring and remediation</li><li>Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.</li><li>Support the design of operational resilience independent risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Operational Risk Management, etc.</li><li>Support compliance with resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, GLBA, etc.) to meet legal and regulatory obligations.</li><li>Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.</li></ul>Required Qualifications:<ul><li>Minimum four years of experience in risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, and issue management.</li><li>Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.</li><li>Demonstrate analytical skills with high attention to detail and accuracy.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded. </li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.&nbsp;</li><li>Demonstrate strong abilities in core Resilience skills, including business continuity management, dependency risk management, resilience monitoring, and resilience compliance management.</li></ul>Preferred:<ul><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R).</li><li>Experience in risk management across cyber security, information technology, 3rd party, business continuity management.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Knowledge of relevant policies &amp; regulations (e.g., FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets, DORA)</li><li>Experience with Governance, Risk and Compliance tools (e.g. Archer)</li><li>Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.</li></ul>Why American ExpressTalk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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