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<h3>Job Description:</h3>Please Note: We are unable to provide visa sponsorship for this roleBring your passion for crafting outstanding customer experiences, using data to drive decisions, and collaborating across Fidelity Wealth, Brokerage, and Workplace Investing businesses. As a member of the Business Enablement chapter embedded in a Lifetime Engagement delivery squad, the Business Analyst will collaborate across Retail and Workplace businesses to help test, define, and deliver engaging experiences. Join a dedicated, high-energy team who is defining the future of how Fidelity becomes our customers’ primary financial partner! The Expertise and Skills You Bring <ul><li>Bachelor’s degree with 5+ years of digital product development experience, ideally in financial services. </li><li>Familiarity with business analysis methodologies, including data analysis, use case development, story writing, business acceptance testing and product documentation. </li><li>Making decisions with data: experience framing critical business questions that can be answered by using data insights. Use those insights to prioritize opportunities and achieve business results. </li><li>Ability to actively participate in technical discussions with developers, help make technical trade-off decisions, and set criteria for minimum viable product (MVP).</li></ul><ul><li>Participating in business acceptance testing to ensure that the solutions meet the defined requirements. Collaborate with developers to address any issues before deployment. </li><li>Support squad in releasing new products to market, including scaled delivery techniques, A/B testing and preparing builds for post launch measurement and analysis. </li><li>Analyzing customer data and feedback to gauge the effectiveness of solutions and identify areas for improvement as part of continuous feedback loop. Familiarity with snowflake and/or Adobe Analytics a plus. </li><li>Experience collaborating with legal, risk and compliance partners to gain approvals for commercial release of products and experiences.</li><li>Communicating with impact and clarity, both in your written, graphical, and verbal delivery. </li><li>Excelling in a fast-paced, customer-centric environment with a 'getting it done,' mindset. </li><li>Building positive relationships with partners and having the ability to influence and inspire colleagues across the organization without formal authority. </li><li>Practicing Agile in squad-based setting including experience with Agile routines, such as daily scrum, retros, and backlog management tools, such as Jira. </li><li>Applying your proficiency with Microsoft Word, Excel and PowerPoint, Tridion/SDL and eReview to advance the squad’s work.</li></ul>The TeamThe Lifetime Engagement Delivery squads partner with key stakeholders across Fidelity to define the strategy, tactics and technology required to deliver best-in-class customer experiences. The squads are passionate about becoming our customers’ primary financial partner by delivering integrated experiences, content and solutions that are personalized and relevant in the context of their financial lives. You’ll work across both digital and live distribution channels and workplace and retail businesses to deliver on this focus. Additionally, as a member of the Business Enablement chapter, you’ll receive ongoing skill and career coaching to help you grow personally and professionally.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Business Analyst, Lifetime Engagement

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul>The base salary range for this position is $60,000 - $100,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

Planning Consultant - San Francisco, CA

Training &amp; Development Consultant-Municipal Technical Advisory Service-IPSNashville, TN, United States&nbsp; Job Description The Training &amp; Development Consultant designs, develops, and delivers MTAS training programs. This position designs and develops new training programs, revises existing programs, delivers training classes, and markets training services. This position continually looks for ways to distribute knowledge and improve skills for municipal staff and elected officials in Tennessee. This position is responsible for design, development, and delivery of in-person and virtual training, retreat facilitation, and conference presentations for MTAS customers. This position provides training services within its assigned territory as well as statewide within assigned program areas. Performs other special project work as assigned. Responsibilities Training/Curriculum Design, Development, and Delivery: Conducts formal and informal needs assessment, consults with customers and subject matter experts to develop course content, and determines the most appropriate training delivery methods to serve appointed and elected municipal officials throughout the State of Tennessee. Creates training classes from conception by researching various resources and developing exercises, course content, PowerPoint presentations, and course materials. Includes development for classroom and virtual/online sessions. Extensive teaching of training classes.Training/Curriculum Review and Implementation: Ensures quality control of training programs, curricula, and material by implementing standard formats and periodic content reviews. Meets with MTAS subject matter experts to ensure standards are understood and met. Oversees assigned statewide training program(s), including scheduling, logistics, materials production, hosting, and other details necessary for successful delivery of assigned program(s).&nbsp;&nbsp;Administration and Professional Development: Includes participating in team meetings, agency meetings and retreats, special projects, and committees. Includes maintaining records of work activities within agency databases. Involves time spent to remain current in fields of expertise, including professional meetings, conferences, seminars, training classes, and professional reading.&nbsp; QualificationsRequired Qualifications<ul><li>Education:&nbsp;Bachelor’s degree in Adult Education, HR Development, Organizational Development, or a related field.</li><li>Experience:&nbsp;A minimum of four years of experience in adult education, education, training, or a related field is required. </li><li>Knowledge, Skills, Abilities:&nbsp;Knowledge of adult learning theory and principles; knowledge of instructional design theory, training methodologies, and effective training practices and techniques; knowledge of Microsoft Office applications (PowerPoint, Excel, Word, etc.). Skill with training design, development, and delivery. The ability to:<ul><li>Write clearly and concisely, </li><li>Apply adult learning theory to training approach and delivery,</li><li>Apply effective training practices, techniques, and methodologies,</li><li>Apply instructional design theory to training design and development,</li><li>Speak effectively before groups,</li><li>Work effectively with colleagues, city officials and university staff, </li><li>Independently plan, manage, schedule, and maintain steady work activity,</li><li>Effectively use MS Office applications,</li><li>Obtain professional certifications.</li></ul></li><li>Frequent travel, including occasional, overnight travel, is required. Work is both in the field as well as in the office, and as such, requires ability to frequently and independently schedule and update work activities.</li></ul> Preferred Qualifications<ul><li>Education:&nbsp;Master’s degree in Adult Education, HR Development, Organizational Development, MPA, or a related field. Professional training certifications.</li><li>Experience:&nbsp;Experience in an adult educational or governmental environment.</li><li>Knowledge, Skills, Abilities:&nbsp;Experience with or ability to learn and use a learning management system. Experience with basic web content editing.</li></ul> Work Location:&nbsp;Location: Nashville, TN. This position is hybrid office/remote.The Institute for Public Service (IPS) supports a formal Alternative Work Arrangement program currently in place and more information can be provided if candidate progresses through the recruitment process.&nbsp; Benefits&nbsp;&nbsp;<ul><li>Salary range: $73,476.42 to $102,866.98</li><li>Find more information on UT Benefits&nbsp;<a href="https://hr.tennessee.edu/benefits/" target="_blank">here</a>&nbsp;</li></ul> Application Instructions&nbsp; To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before October 25, 2025. Applicants must submit a resume and a minimum of three professional references. Submission of a cover letter is strongly encouraged.<ul><li>Resume</li><li>Minimum of 3 Professional References</li><li>Cover letter (strongly encouraged)</li></ul><a href="https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5263/?utm_medium=jobshare&amp;utm_source=External+Job+Share" target="_blank">https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5263/?utm_medium=jobshare&amp;utm_source=External+Job+Share</a> About The College/Department/Division&nbsp; The UT Institute for Public Service provides outreach and assistance to all of Tennessee.&nbsp;Through our agencies and initiatives, we offer technical assistance, training and consulting on a wide variety of services, including government operations, language services, law enforcement excellence, leadership training, manufacturing excellence, opioid abatement and much more.The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Training & Development Consultant-Municipal Technical Advisory Service-IPS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Global Servicing Group (GSG), the Control Management team is primarily focused on safeguarding the Company’s brand and assets.&nbsp; It is focused on driving consistency to internal policies and meeting regulatory expectations while balancing the execution of key business strategies and Customer First priorities.&nbsp; The Team collaborates across key stakeholders to drive the necessary controls and oversight, enabling GSG partners to set the standard for a seamless and differentiated customer experience.The Analyst, Control Management Reporting &amp; Analytics will support GSG by managing risk and controls to ensure compliance with global legal and regulatory requirements. This role will have responsibilities to support the reporting for the Conduct Risk Management program for GSG. The Analyst will also collaborate across internal teams to support data requests and partner with colleagues across Control Management Testing teams and MIS to define reporting requirements. The successful candidate will have a high level of intellectual curiosity, partnered with an eye for precision &amp; accuracy which will allow for the detailed execution of a large, complex Conduct Risk Testing program and will be a key participant in our continuous journey to uplift and transform this process.Responsibilities:<ul><li>Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality</li><li>Analyze and create visualizations using Tableau, Power BI, Python, Excel etc.</li><li>Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets.</li><li>Timely and accurate response for audit and regulatory requests</li><li>Work to improve current processes via automation opportunities to create efficiencies.</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions.</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization.</li></ul>Minimum Qualifications:<ul><li>1-2 years&nbsp;experience working in analytics, business intelligence, data science or related equivalent experience. </li><li>Excellent programming skills on SQL/HQL.</li><li>Proficient in MS Excel and PowerPoint</li><li>Hands on experience in creating visualization using Tableau&nbsp;</li><li>Strong quantitative and analytical skills</li><li>Strong business acumen and problem-solving skills, conceptual and creative problem solver</li><li>Knowledgeable on Data Management standard methodologies</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.</li></ul>Preferred Qualifications:<ul><li>&nbsp;Python experience preferred&nbsp;</li><li>Bachelor's Degree preferred (Data Analytics, Computer Science, Physics)&nbsp;</li><li>&nbsp;Power BI and LUMI experience preferred&nbsp;</li></ul><ul><li>Drive and deliver Regulatory/Governance reports for Testing, Compliance &amp; Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc&nbsp;</li><li>Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets&nbsp;</li><li>Analyze and create visualizations using Tableau, MS Excel etc&nbsp;</li><li>Timely and accurate response for audit and regulatory requests&nbsp;</li><li>Work to improve current processes via automation opportunities to create efficiencies&nbsp;</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organizationMinimum Qualifications&nbsp;</li><li>Bachelor's/master’s degree in a quantitative field preferred (e.g., Statistics, Econometrics, Engineering, Mathematics, Physics, Computer Science) - MBA, advance degree preferred&nbsp;</li><li>Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)&nbsp;</li><li>Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)&nbsp;</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems&nbsp;</li><li>Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues&nbsp;</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.&nbsp;</li><li>Ability to compile and communicate complex data analysis&nbsp;</li><li>Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment&nbsp;</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions&nbsp;Preferred Qualifications&nbsp;</li><li>GSG knowledge and expertise&nbsp;</li><li>Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)&nbsp;</li><li>Ability to challenge the status quo and drive continuous improvements&nbsp;</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.ORMCMWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</li><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management | Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionIt begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.The Data Enablement &amp; Insights Solution is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives.Role DescriptionWithin Data Enablement &amp; Insights Solution, Merchant Data &amp; Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy. We are seeking an Analyst/Sr. Analyst to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the data product space.Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on GMNS reporting product Merchant IQ built on Amex google Cloud platform Lumi.</li><li>Create feature and user story definitions working closely with Product Owners.</li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases.</li><li>Be a data quality guru and build subject matter expertise in linking data dependencies from the SOR to suite of products, and enabling the rapid creation of new and valuable insights to drive the business.</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains.</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, can be leveraged to build new product features.</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency.</li></ul>Required Skills/Qualifications:<ul><li>Qualification: Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering&nbsp;</li></ul><ul><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred&nbsp; </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is required</li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The B2B Payment Solutions Product Development team within Global Commercial Service and Enterprise Solutions team manages and develops solutions and digital products for multiple growth segments of American Express. Specifically, we lead the B2B payment solutions that drive over $40B in volume across multiple customer segments and markets.We are seeking a Director to lead a team of digital product managers to drive product and platform enhancements aimed at delivery a best-in-class B2B payment experience.Responsibilities:<ul><li>End-to-end ownership of product development from digital experience strategy to roadmap delivery and execution</li><li>Set product level goals and eﬀectively collaborate across the organization to bring new experiences to market</li><li>Partner with Technology team to design and deliver digital solutions that meet business needs</li></ul>Minimum Qualifications:<ul><li>7+ years of proven product development experience and deep expertise in design and development for B2B use cases</li><li>Comfortable with ambiguity and ability to translate unstructured information to a structured, actionable plan</li><li>Proven ability to both focus on high level strategy and delve in the weeds on detailed operations</li><li>Experience leading teams in a matrixed organization and comfortable managing senior level partners</li><li>Strong relationship building skills and a collaborative attitude, building bridges, and eliminating silos</li><li>Excellent interpersonal, strong written, and verbal communication skills</li><li>Demonstrated ability to influence many business partners to drive business value without direct authority</li><li>Positive, flexible and proactive</li></ul>Preferred Qualifications:<ul><li>History of people leadership, leading teams directly, effectively managing, engaging and developing talent</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually</li><li>Demonstrates a growth mindset that embraces change and is adaptable to a dynamic, fast-paced environment</li><li>Bachelor's degree</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management (B2B Payment)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressWe are building an energetic, high-performance team with a nimble and creative mindset to drive our technology and products. American Express (AXP) is a powerful brand, a great place to work and has unparalleled scale. Join us for an exciting opportunity in the Marketing Technology within American Express Technologies. This team working on creating products for enhancing marketing targeting and eligibility capabilities that drive American Express marketing campaigns.&nbsp; Being part of the team, you will get numerous opportunities to gain hands-on experience with emerging technologies while continuing to build your expertise in technical documentation and executive communication.Job Responsibilities: <ul><li>Develop, maintain and update technology build and implementation strategy and sequence.</li></ul><ul><li>Synthesize platform dependencies and modernization roadmaps into clear de-risked implementation plans&nbsp;&nbsp;</li></ul><ul><li>Develop, maintain, and update comprehensive technical documentation, including process manuals, system overviews, and operational guides.</li></ul><ul><li>Translate complex technical concepts into clear, concise, and accessible content tailored for diverse audiences.</li></ul><ul><li>Design and deliver high-quality presentations that effectively communicate technical and business insights to executive stakeholders.</li></ul><ul><li>Synthesize information into clear, strategic narratives that support decision-making at the leadership level.</li></ul><ul><li>Demonstrate intellectual curiosity by actively seeking opportunities to learn new technologies, processes, and industry best practices.</li></ul><ul><li>Proactively apply new knowledge to enhance documentation quality and communication effectiveness.</li></ul><ul><li>Critically assess existing documentation practices, processes, and presentation methods, and recommend improvements that increase efficiency, clarity, and impact.</li></ul><ul><li>Partner with cross-functional teams, including engineering, product, and business units, to gather requirements and ensure documentation accuracy.</li></ul><ul><li>Serve as a trusted liaison between technical subject matter experts and executive leadership.</li></ul><ul><li>Establish and uphold standards for documentation and presentation consistency across projects, ensuring deliverables are accurate, professional, and aligned with organizational goals.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.</li></ul><ul><li>3+ years of experience in technical writing, documentation, or communications within a corporate or technology-focused environment.</li></ul><ul><li>Self-starter with curiosity and the confidence to question existing approaches.</li></ul><ul><li>Proven ability to create executive-level presentations that convey complex information in a clear and impactful manner.</li></ul><ul><li>Strong analytical and problem-solving skills, with the ability to challenge existing practices and recommend innovative solutions.</li></ul><ul><li>Excellent written and verbal communication skills, with attention to detail and consistency.</li></ul><ul><li>Demonstrated ability to collaborate effectively with cross-functional teams and interact confidently with executive stakeholders.</li></ul><ul><li>Proficiency with documentation tools, presentation software (e.g., Confluence, PowerPoint, Google Slides), and content management systems.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate -Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Portfolio and Program Management team (EPPM) is responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COEs) and Technology, to elevate transparency and drive business and customer outcomes.As Director, Digital Portfolio Management, you will be responsible for managing enterprise prioritization and product planning with a focus on delivering capabilities to market for a breadth of domains across Amex’s digital channels. You will work with line of business stakeholders across the enterprise and product and engineering leaders to identify and prioritize strategic opportunities, refine initiative scope, assess feasibility, and develop a strategy to forecast and coordinate product development efforts through launch across customer journeys.You will manage cross-functional stakeholder relationships and work to increase readiness, transparency, and predictability in capacity and delivery.You will define strategic outcomes with BU decision makers and partner effectively across product, platform, and engineering teams to apply lean systems thinking to strategy, investment funding, capacity and agile operations and manage the enterprise roadmap.The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to Vice President, Enterprise Portfolio Management.Key Responsibilities:<ul><li>Drive portfolio management activities for non-issuing LOBs&nbsp;</li><li>Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment</li><li>Lead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementation</li><li>Partner with delivery teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers and dependencies to ensure timely launch</li><li>Manage an iterative strategic planning process, including providing clear and accurate status of initiatives, leading intake and assessment of new demand, and facilitating leadership decision-making</li><li>Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio</li><li>Collaborate across LOBs, Product, and Technology to stand-up best in class operating models that improve the investment planning process and optimize the flow of delivery across the complex digital ecosystem</li><li>Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment</li></ul>Minimum Qualifications<ul><li>Minimum of 8+ years of professional experience working across product development and engineering teams</li><li>Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence</li><li>Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (Clarity, Target Process, JIRA, Confluence, Rally)</li><li>Excellent collaboration skills with proven success in driving cross-functional relationships at the enterprise level</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to all audiences, including executive leaders</li><li>History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change</li><li>Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenges</li><li>Willingness to travel as required (15%)</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk &amp; Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;&nbsp;Colleagues at Global Risk &amp; Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp; &nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.&nbsp;The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.&nbsp;The ORM Governance organization is looking for a SeniorManager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.&nbsp;&nbsp;Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.&nbsp;&nbsp;The Senior Manager, Corporate Functions Operational Risk Management will:<ul><li>Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk &amp; Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards</li><li>Analyze business processes and activities to identify potential risks, control gaps, and emerging risks</li><li>Support the development and refinement of risk policies, standards, and procedures</li><li>Assist in applying the enterprise risk management framework across Corporate Functions</li><li>Support Corporate Functions in embedding risk management practices into daily operations and decision-making</li><li>Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention</li><li>Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements</li><li>Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements</li><li>Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls</li><li>Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts</li><li>Monitor risk-related issues, ensuring they are appropriately addressed</li><li>Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders&nbsp;</li></ul>Qualifications:<ul><li>Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities</li><li>Knowledge of risk management frameworks, regulatory environments, and industry best practices</li><li>Proven ability to assess and challenge first-line risk practices independently</li><li>Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights</li><li>Ability to build productive partnerships and influence stakeholders across the organization</li><li>Strong understanding of operational and regulatory risks</li><li>Proficiency in risk management tools, data analysis, and reporting systems</li><li>Advanced analytical and problem-solving capabilities, with a focus on actionable insights</li><li>Detail-oriented and proactive, with strong prioritization skills in a dynamic environment</li><li>High ethical standards and a commitment to integrity and accountability</li><li>Knowledge of Corporate Functions at large banking institutions (e.g., Risk &amp; Compliance, Finance, Legal, etc.)</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

984 Project Management / Professional Services Jobs