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Job Title Patient Services Coordinator/UKHC Requisition Number RE51534 Working Title Patient Services Coordinator - Shriners Ophthalmology Clinic Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. Shift Day shift. Monday through Friday, 8:00am – 5:00pm. Other days and hours as needed. Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service. Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 11/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

<h3>Job Description:</h3>Director, Security Technology Product ManagementThe RoleWe are seeking a candidate who has proven experience delivering creative solutions to complex problems in a fast paced, deadline-driven work environment. The ideal candidate will apply critical thinking to prioritize deliverables. Our team is passionate about the Global Security Mission - 'Protect Fidelity’s assets: our reputation, our people, our clients and our vital business information, processes and facilities.' We are seeking a candidate who is just as driven as we are to support the needs of Fidelity’s Business Units, while protecting our most valuable assets.This role will lead high-impact programs focused on security technology innovation and will be accountable for the oversight and execution of our strategic roadmap in partnership with vendor management, finance, and enterprise technology.This role will be responsible for driving Fidelity-wide initiatives, managing critical partner relationships, and delivering regular executive-level updates that inform strategic decisions and ensure transparency across the organization.The role demands strong competencies in Program Management, Process Optimization, and Data Analytics, along with the ability to collaborate effectively across all levels of the organization. Success in this position requires navigating complex stakeholder environments with agility and the ability to deliver key outcomes across multiple medium to high complexity initiatives. The ideal candidate excels in managing through ambiguity and can seamlessly shift between tactical execution and strategic planning.<ul><li>Program Leadership: Define and execute multi-year roadmaps for physical security technology modernization, aligned with enterprise priorities and business needs. Provide transparency, artifact management and ongoing updates via SharePoint team site(s).</li><li>Vendor Governance: Oversee strategic vendor relationships, including contract negotiation, SLA management, performance tracking, and compliance assurance.</li><li>Financial Stewardship: Partner with Finance and Procurement to manage budgets, reconcile spend, and ensure transparency and fiscal discipline.</li><li>Innovation Delivery: Lead deployment of smart infrastructure, analytics platforms, and automation tools that enhance investigative and operational capabilities.</li><li>Executive Engagement: Provide regular updates to senior leadership, including risk assessments, strategic insights, and decision support to guide enterprise-level decisions.</li><li>Change Management: Develop and execute change management plans to support adoption of new technologies and workflows, ensuring minimal disruption and maximum value realization.</li><li>KPI Development &amp; Oversight: Establish and monitor KPIs to evaluate program effectiveness, vendor performance, financial impact, and strategic alignment.</li><li>Data-Driven Storytelling: Create and deliver executive-level presentations that synthesize program data, performance metrics, and strategic insights into clear, actionable narratives.</li></ul><h3>Organizational Alignment</h3><ul><li>Operating cross-functionally across Fidelity, engaging with Security Operations, HR, Legal, Risk, Compliance, Procurement, and Technology to ensure alignment and integration.</li><li>Leading strategic programs that deliver measurable business outcomes, including cost optimization, risk mitigation, and operational resilience.</li><li>Managing complex vendor ecosystems, ensuring performance, compliance, and financial accountability.</li><li>Delivering executive-level reporting, including program status, financial adherence, risk posture, and strategic recommendations.</li><li>Driving change management strategies to ensure successful adoption of new technologies and processes across the enterprise.</li><li>Developing and overseeing Key Performance Indicators (KPIs) to measure program success, vendor performance, and operational impact.</li><li>Creating executive-level presentations that leverage data and analytics to tell a complete, compelling story—enabling informed decision-making and strategic alignment.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>10+ years of experience in program management, vendor oversight, financial operations, and change management within a regulated enterprise environment.</li><li>Proven success in leading enterprise technology implementations, particularly in physical security, investigations, or infrastructure modernization.</li><li>Strong understanding of data-driven performance metrics.</li><li>Demonstrated ability to influence across organizational boundaries, build consensus, and drive alignment at all levels.</li><li>Experience in developing and managing KPIs to support strategic decision-making and continuous improvement.</li><li>Expertise in executive communication, including the ability to craft compelling presentations that translate complex data into strategic insights.</li><li>Enhances operational resilience through modernized and integrated security infrastructure.</li><li>Improves financial discipline via rigorous reconciliation and vendor accountability.</li><li>Accelerates innovation by identifying and deploying emerging technologies that support enterprise security goals.</li><li>Strengthens executive oversight through transparent reporting, strategic engagement, and actionable insights.</li><li>Supports organizational change through structured change management and stakeholder engagement.</li><li>Drives performance through clear, measurable KPIs that align with Fidelity’s strategic objectives.</li><li>Enables strategic decision-making through compelling, data-driven executive presentations.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Program/Project ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Security Technology Product Management

<h3>Job Description:</h3>The Role As a Senior Manager leading our Regional Investment Consultants (RICs) on the Intermediary Investments Sales Desk you have the responsibility for leading a team of experienced phone sales professionals. Under your leadership, your RICs will lead a sales territory in partnership with an external wholesaler. The RICs will have primary responsibility for the sales desk client segment and secondary responsibility for the external wholesaler field segment clients. They are a commissioned based investment product sales team accountable for sales goal achievement. Your team will have responsibility for driving sales results across our mutual fund, ETF, model, SMA and ALTs product lines. Your team’s command of sales process, driving a sales pipeline, and portfolio construction will be critical to success as they cover a sophisticated intermediary client base. The ability of your team to connect capital market dynamics into product opportunities is critical to successfully serving our clients and generating revenue to the firm. You will develop polished sales professionals, who achieve results through high activity metrics. You will lead a competitive and high energy sales environment, with accountability. Our RICs eventually become a primary source of talent, feeding our hybrid sales, external sales, and relationship management roles. The Skills And Expertise you bring<ul><li>BA/BS degree required</li><li>3 years of experience in a financial services client facing role</li><li>Series 7 and 63 required</li><li>2+ years of leadership / management experience</li></ul><ul><li>Series 24 &amp; 51 is preferred or required within the first 90 days Ability to teach high level sales technique</li><li>Advising your sales team to win complicated pipeline opportunities</li><li>Strong motivator for daily assertive effort to achieve results</li><li>Can establish a collaborative and inclusive team environment</li><li>Want the accountability of leading a team to results</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The Team As a Senior Manager in the Fidelity Institutional (FI) organization. Specifically, you will be working in the Intermediary Investments Client Group which is dedicated to raising assets across our tremendous line up of Fidelity’s investment capabilities. Your team will be accountable for driving sales results through financial intermediaries such as financial advisors and registered investment advisors. You will have a big impact on individual associate development allowing your team to succeed in role and setting up strong career paths. Simultaneously, you will positively be impacting the business results for Fidelity Institutional. You will be able to teach the value of collaboration, inclusivity, mentorship, and allyship which your team will carry through their Fidelity career. <h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 51 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Regional Investment Consultant

<h3>Job Description:</h3>Product OwnerNational Charitable Services is looking for a collaborative, team-focused, Product Owner with phenomenal interpersonal skills that can work across the domain and technology departments and digitize manual processes for our donors and advisors, while helping our service delivery partners.The Product Owner for this team will ensure alignment on the 'what' and 'when' work is to be performed through ongoing planning and management of a roadmap that serves National Charitable Services, Corporate Solutions Product Area. Partnering cross squad dependencies while taking full ownership of the product backlog that enables effective delivery. You work closely with your delivery team, in an agile structure. Engage with squad members to share their input, deliver on sprint commitments, continuously improve, innovate, experiment, learn and celebrate success. Ensure releases are of high quality and implemented seamlessly by ensuring business readiness. You are committed to developing others and yourself to ensure the latest thinking and knowledge is integrated into the culture of the squad.The Expertise You HaveThis role requires a dedicated, committed, and passionate leader who has experience with:<ul><li>Designing and managing electronic trading platforms including algorithmic trading, smart order routing and internalization / matching engine.</li><li>Is proficient in being able to extract and analyze data using SQL and other query languages.</li><li>Inspire and empower the squad through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support.</li><li>Guide the team by serving as the voice of the client/partner towards high value, high quality execution.</li><li>Clearly communicate impediments, progress and results against established objectives and KPIs towards successful delivery of agreed upon business, technology, and people results.</li><li>Collaborate and coordinate with Technology Engineering Management and Scrum Masters to build squad capacity and capability that cultivates a growth mindset</li><li>Make informed trade-off decisions to strike the right balance between quality, cost, and timelines.</li><li>Improve value delivery and delivery excellence from planning through implementation.</li></ul>The Skills You Bring<ul><li>Bachelor’s degree required</li><li>7+ years of Product Owner experience, IT Product Management experience or technical analyst experience, preferred</li><li>Jira and Jira Align experience preferred</li><li>Roadmap Management - skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs</li><li>Discovery - crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success</li><li>Planning – experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals</li><li>Backlog Ownership – owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints</li><li>Quality Execution – attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation.</li><li>Partnerships - develop positive relationships and champion a collaborative team environment and proficient customer management</li><li>Leadership – demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams</li></ul>The Value You Deliver<ul><li>Drive product requirements, prioritization for multiple Squads working closely with key business and technology team members.</li><li>Drive clarity in requirements with a well laid out plan which would require to build deep domain and system expertise.</li><li>Ability to deal with evolving business needs and demonstrate leadership to manage ambiguity.</li><li>Establish, deliver, and refine a product roadmap working closely with key business and technology collaborators across groups.</li><li>Provide thought leadership to identify and pursue new opportunities through an ideation mentality.</li><li>Strong planning and organizational skills, including the ability to manage several work streams simultaneously, while balancing business priorities and quality.</li><li>Demonstrate value driven attitude to influence both business and technology to build consensus around prioritization and planning.</li><li>Working with technology, UX design, architecture and analytic teams to bring best in class results.</li></ul>The TeamThe Fidelity Giving Marketplace is a workplace giving platform that streamlines administration of charitable matching gift and volunteering programs for employers, making it easier for employees to donate to and volunteer with non-profit organizations and causes that are most meaningful to them.The Giving Marketplace has a robust multi-year roadmap being coordinated across multiple squads and product owners. This role will work alongside the other product owners in Corporate Solutions to effectively deliver on this roadmap.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Product Owner

<h3>Job Description:</h3><h3>The Team</h3>Fidelity Stock Plan Services (SPS) is Fidelity’s equity compensation administration services business, which is vertically integrated in the Workplace Investing (WI) division. Fidelity’s Stock Plan Services business manages relationships with external Plan Sponsors and their employees in 198 countries, including numerous S&amp;P 500 companies, providing administrative support services for these clients and individual support and guidance to plan participants.The Stock Plan Services Product and Platform Domain exists to focus and deliver world class equity plan administration capabilities of behalf of our Stock Plan Clients and digital experiences for their Participants. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul><h3>The Role</h3>As the Product Area Leader of Stock Plan Services Employer Experience, you blend broad product and portfolio management expertise with an obsession for helping plan sponsors streamline the administration of their plans and equity awards. You will define and evolve the product vision, strategy, and mission of the SPS employer experience to digitize the plan administration experience. This will require you as a leader to thrive in an environment of leading large complex change and delivering high impact in a matrixed organization reliant on partners across multiple divisions to collaborate. To succeed, you will articulate a strategic product vision and mobilize alignment across teams to align partners on delivery utilizing strong communication and collaboration. You will foster close partnerships with dotted line teams and functional leaders in technology, client service, operations, implementation &amp; sales.As a leader, you will articulate a digital strategy and empower agile teams, and associates to maximize value delivered through prioritization, creativity, innovation, collaboration, and decision making to encourage them to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. In the agile structure you will nurture teams oriented around capabilities (ex: Plan Setup, Award Management, Event Management, Participant Maintenance et al) and lead forums to help build a highly mission driven team, collaborative culture and strong community to deliver on innovative digital journeys. You are committed to developing your own industry knowledge on product evolution and innovation to inform your product vision and to empower your leaders with that knowledge.Scope of Role: <ul><li>Sets the SPS Employer Digital Strategy for accelerated delivery of digital experiences with the goal of delivering industry leading innovative experiences simplifying administration of a complex product offerings.</li><li>Define a multi-year strategy to deliver enhanced capabilities while building towards a larger north star product vision</li><li>Works across the enterprise to influence channel within broader Plan Sponsor workstation journeys to ensure the cohesion of the customer journey</li><li>Demonstrates strong digital product experience, communication, influence and decision-making skills on matters of the highest complexity presented by work that carries across varying products and processes from potential combinations of domains/product areas and BU's.</li><li>Develops vision, goals, and direction for Product Area, with responsibility for the complete cycle of product development and implementation. This large-scale process may carry significant risk and may be managed across multiple Product Areas/Domains/Business units.</li><li>Responsible for ensuring the completion of work by empowering Squads to plan, coordinate and execute. Oversees significant budget and number of resources. Develops the requirements for high quality standards and practice.</li><li>Sets and leads timelines, expectations, and the strategic decisions for a product area with influence on a broader set of product areas, including solution development based on expertise and experience.</li><li>Proactively partners across domains, product areas, centers of excellence, and chapter leaders to influence strategic decisions related to their area of expertise. May lead a new offering tied directly to driving scale and efficiency in our service experience.</li><li>Serves as the thought leader for the Product area; motivates, attracts, and retains talent at more senior levels.</li><li>Strong partnerships and collaboration with other Product Area, Chapter Area, Chapter and Squad Leaders. Role model for Fidelity agile leadership behaviors and forms agile culture.</li><li>Supports, mentors, develops, and enables Squad Leaders and all senior leadership to deliver increased value to the product areas and domains they support.</li><li>Partners with chapter area and chapter leaders to ensure optimization of chapter member talent while defining and building learning opportunities connected to the strategic direction of the domains and product areas.</li><li>Leads thought leadership and has significant mentorship capabilities.</li></ul>The Expertise and Skills You Bring<ul><li>15+ years of functional experience in product management, technology and/or business, with high level agile, analytical, and coaching skills</li><li>Holds or working towards Certified Equity Professional (CEP) and Series 7, 24 licenses</li><li>You have demonstrated senior level SPS product experience defining strategic roadmaps and leading the strategic vision and development of solutions and offerings aligned with business goals</li><li>Deep cross-platform product development experience with proven track record of delivering results and impact</li><li>You are a committed leader who serves and an inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy</li><li>You have strong communication, collaboration, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization and with external customers and partners</li><li>You have a continuous improvement approach and encourage and enable an agile way of working</li><li>You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses</li><li>You have or are committed to building a balance of technology and non-technology skills to fully appreciate the broad needs of our customers</li><li>Passion for developing associates and an ability to attract and retain hard-working individuals and teams, and a proven commitment to diversity and inclusion</li><li>Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients</li><li>Dedication to serving our clients and their participants—listening to client’s feedback and driving higher levels of engagement, simplifying their end-to-end experiences, engaging them in an inclusive manner, and setting them up for better outcomes.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The base salary range for this position is $130,000-264,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA<h3>Category:</h3>Product Management

Product Area Leader, VP Stock Plan Services Employer Experience

<h3>Job Description:</h3>The RoleThe Fidelity Health Sr. Risk Manager will provide risk management support to the Fidelity Health Domain and Operations teams with an emphasis on emerging, debit card, and spending account products and initiatives. Your partnership with these teams will help to ensure risks are appropriately considered and mitigated as new and changing products and services are developed for our Fidelity Health client base and their customers. This includes supporting a debit card program management function within Fidelity Health. You will help your business partners by:<ul><li>Conducting risk assessments</li><li>Performing control reviews</li><li>Managing and mitigating risk incidents</li><li>Providing analysis and reporting</li><li>Fostering strong partnerships and relationships to influence change</li><li>Working with partners in Legal and Compliance to support regulatory changes or issues</li><li>Assisting our internal and external Audit partners, and </li><li>Ensuring there is appropriate reporting, communication and awareness on issues identified to make sure the business and Risk organizations are making informed decisions. </li></ul>The Expertise You Bring<ul><li>Knowledge of debit card program management risk oversight</li><li>Health and welfare administration and/or health savings account industry knowledge a plus.</li></ul><ul><li>Understanding Fidelity's digital offerings and cloud technologies. </li><li>Proven problem-solving skills and experience making decisions.</li><li>Risk assessment and / or controls or audit experience.</li><li>Strong analytical and communications skills.</li><li>Working knowledge in the field of data analytics a plus.</li></ul>The Skills You Bring<ul><li>A dedication and willingness towards continuous improvement and learning new skills and capabilities.</li><li>Reinforcing the focus on being a collaborative partner in helping FH execute on their goals and proactively identifying risks to facilitate that execution.</li><li>Understanding of agile principles.</li><li>Excellent communication, collaboration and influencing skills. The ability to influence others is crucial. </li><li>A skillset that can summarize and present findings in an organized and professional manner. </li><li>An ability to interact with all levels of the organization and appropriate business partners.</li></ul>The Value You Deliver<ul><li>You have a risk mindset and will drive – through a risk-based approach – thought leadership that assists with outcomes.</li><li>Coordinating and appropriately escalating incidents and supplying reporting to senior leaders to help identify risks and assist with appropriate mitigation strategy recommendations.</li><li>To be able to clearly and succinctly convey high level summaries of projects, areas of concern, and actions/decisions needed to move forward. You must clearly tell the story and help the business understand any risks associated with deliverables and suggested actions to mitigate or accept these risks.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamYour primary role is to work closely with the Fidelity Health and Benefits Accounts Operations and Product teams to understand business risks related to core and ongoing operations, as well as new and emerging products, services and technology. As a representative of the FH Risk team, you will interact with leaders and associates at many levels in the FH Operations and Domain. It will require an individual who works well both independently and as part of a larger cross-functional group. You will be involved in various projects that will assist Fidelity Health with achieving business objectives. <h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Sr. Risk Manager

This role conducts global and individual claims and financial audits for BCBSA and affiliated companies, managing the audit resolution process to finalize reports. Verify the accuracy of claims audit documentation and evaluate Plan responses. Coordinate and track responses to audit findings, and develop, maintain, and monitor audit resolution tracking reports and spreadsheets. Analyze and resolve audit issues promptly, serving as the primary contact for negotiating audit issue resolutions. Identify erroneous payments through claims testing and report activities. Maintain and monitor the Claims Audit Monitoring Tool and audit resolution tracking, conducting analysis to enhance controls.<li>Responsible for auditing, monitoring and reporting the effectiveness of the Program</li><li>Oversee and coordinate BCBSA or Affiliated companies' audits</li><li>Effectively communicates verbally and written to BCBSA or Affiliated companies</li><li>Review BCBSA or Affiliated companies information request, audit inquiries and audit resolution supporting documentation</li><li>Create, review and update departmental policies and procedures </li><li>Advise and ensure the implementation of corrective action plans </li><li>Develop and provide BCBSA or Affiliated companies training</li>The posting range for this position is: $85,126.00-$117,521.58 Qualifications Education <ul><li>Required Bachelor's Degree or equivalent work experience</li></ul>Experience <ul><li>4+ Years experience auditing government regulations Required</li></ul> Knowledge Skills and Abilities <ul><li>Knowledge of claims processing Knowledge of financial processing Audit Report writing Effective writing skills Effective communication skills Presentation skills Knowledge of Microsoft Office Suite</li><li>Certifications &amp; Licenses </li><li>Preferred: Certified Internal Auditor (CIA) - Institute of Internal Auditor</li><li>Extra Posting Information:Four or more years experience auditing government regulations Experience auditing Blue Cross Blue Shield Plans</li></ul>#LI-Remote The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Blue Cross Blue Shield Association

Sr. Consultant Program Assurance Audit

<h3>Job Description:</h3>As a Regional Director (wholesaler), primarily responsible for supporting and driving sales through Broker Dealer Intermediaries and Registered Investment Advisors in an assigned geographic territory. This role works daily to help provide valuable market insight, portfolio construction guidance and investment product solutions to financial advisors and their firms. Responsible for making in-person sales calls, partnering with internal partners and specialist teams to drive new business, retain assets and grow market share.The Role We have an exciting sales opportunity in MA/RI working with Financial Advisors and Registered Investment Advisors to drive the distribution of Fidelity products, tools, and resources! We seek someone who thrives in a collaborative, driven environment, is passionate about the business and building client relationships, and has a strong sales background. This role provides the opportunity to work with encouraging team members in an organization that is focused on strong client relationships, depth and breadth of both products and resources, along with the growth and development of their employees. Your responsibilities include:<ul><li>Consulting on a wide range of Fidelity products, investment perspectives, and financial markets to assist our clients in their investing goals.</li><li>Collaborating with Internal partners and Specialists on how to service these professionals and create more opportunities for us to partner with them going forward.</li><li>The territory is currently constructed to cover both Broker/Dealer and RIA Representatives.</li><li>You would be required to live and work from home in the designated territory while engaging in face-to-face interactions with our clients.</li><li>Territory is in the MA(Boston Metro, Worcester, Cape Cod, Eastern MA) and RI markets.</li></ul> The Expertise and Skills You Bring<ul><li>Bachelor’s Degree required</li><li>Series 7 and 63 required</li><li>CIMA or CFA desired</li><li>Passion for the financial or investment management industry</li><li>5 years of field sales experience, working within Financial Services Industry highly preferred</li><li>Outstanding communication, negotiation, decision making and multi-tasking abilities</li><li>Ability to stay organized, be resourceful, and prioritize ongoing sales opportunities</li><li>Ability to represent multiple product offerings including: Mutual Funds, model portfolios, ETFs, SMAs, Index Funds, alternative investments and retirement solutions</li><li>Excellent interpersonal skills that translate into a positive client experience</li><li>Passion for sales and the ability to uncover and qualify new opportunities</li><li>Commitment to constant self-improvement and exhibit a competitive drive</li><li>Ability to thrive in our fast-paced environment and enjoy being part of a strong team</li><li>High aptitude to learn new things quickly and adapt to new situations</li><li>Effective consultative sales and presentation skills</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team As a Regional Director your primary responsibility will be supporting and driving sales through Broker Dealer Financial Advisors and Registered Investment Advisors. You’ll work daily to help provide valuable market insight, portfolio construction guidance and investment product solutions to financial advisors and their firms. You will work in partnership with other Regional Directors in your territory offering an opportunity for long-term expanded career upside and professional growth. In your role you will be an important part of the Fidelity Institutional Core Wealth distribution team and will be responsible for making in-person sales calls, partnering with your internal partners and specialist teams to drive new business, retain assets and grow market share.The base salary range for this position is $70,000 - $175,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Sales

Regional Director(RI and MA Territory)

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul>The base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Customer Service

Financial Representative - Sunnyvale, CA

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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