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<h3>Job Description:</h3><h3>The Role</h3>As the Stock Plan Services (SPS) Product Manager, also known as the Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together to execute on specific results and ensure respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the 'what' and 'when' of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role. You will work in partnership with the Product Area Leader, team members, and chapter leaders. By role modeling and promoting agile and Fidelity leadership principles, you will promote and sustain an innovative agile culture.You possess a customer-first mindset, an ability to develop data pipelines that can be used to track, analyze, and improve our digital products and develop insights that will define the product vision from inception to launch. This is a customer-centric role, working to translate the needs of users into digital business opportunities.This role will focus on:<ul><li>Setting the vision and strategy that will enhance the product capability and customer experience for our global stock plan participants</li><li>Driving strategic alignment across Stock Plan participant digital and services teams and partners in wealth and brokerage</li><li>Analyzing customer data from various digital touchpoints to create actionable insights and solutions</li><li>Defining, refining, and communicating your team's mission and multi-year roadmap to squad members and business partners to empower and rally support</li><li>Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad</li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results</li><li>Inspecting and evaluating progress, and removing impediments for your squad</li><li>Defining, presenting, and evaluating results against agreed acceptance criteria</li><li>Making informed trade-off decisions to strike the right balance between quality, cost, and timelines</li></ul>The Expertise and Skills You Bring<ul><li>8-10+ years of related product management experience, systems development, product development, and/or project/product management</li><li>Financial services/stock plan services experience preferred</li><li>Bachelor’s degree preferred</li><li>Agile experience preferred</li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered</li><li>Strong analytical skills with experience defining metrics for your product areas, running A/B tests at scale and dissecting test performance to inform product decisions and roadmap</li><li>You have a continuous improvement approach and possess excellent analytical, organizational, and communication skills</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress</li><li>Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion</li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>You are intellectually curious and model a culture of learning and coaching</li></ul>The TeamStock Plan Services provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and improvements to existing products.Note: Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Product Manager, Stock Plan Employee Digital

<h3>Job Description:</h3><h3>The Role</h3>SPS Private Markets is seeking an experienced and passionate product owner to join our team in a key role responsible for delivering new capabilities and business growth for late-stage, enterprise clients! You will support the intersection of Fidelity’s public and private equity administration offering enabling our private market’s clients and their participants to achieve impactful ownership via our platform and servicing offerings. You will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring product development teams together to drive specific results and ensure respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the 'what' and 'when' of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role.You will work in partnership with the Product Area Leader, team members, and chapter leaders within the Private Markets segment for Stock Plan Services. By role modeling and promoting Fidelity leadership principles, you will promote and sustain an innovative and forward-leaning culture.The Expertise and Skills You Bring<ul><li>10+ years experience and demonstrated achievement in product/project management, product or systems design/development, and/or new product development</li><li>Bachelor’s or Master’s degree in finance, computer science, engineering or other quantitative field preferred</li><li>Private Company Capitalization Table, Equity Financing and Administration, Financial Services experience preferred</li><li>Passion for product design and development using best practices such as Agile, Design Thinking, and Job-to-be-Done frameworks. Strong technical abilities supporting platform strategy, design, and implementation within the technology and organizational systems associated within large enterprises</li><li>Exceptional analytical and problem-solving skills; capable of distilling insights and customer behaviors leveraging data driven hypothesis from abstract and unstructured data to understanding client needs, translate them into strategic goals, prioritize to enhance value delivered, and action them into delivery</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress</li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>You have a continuous improvement approach and are intellectually curious and model a culture of learning and coaching</li></ul>The Value You Deliver<ul><li>Defining, refining, and communicating your team's mission to squad members and business partners to empower and rally support</li><li>Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad</li><li>Measuring performance through established critical metrics and delivering agreed upon business, technology, and people results</li><li>Inspecting and evaluating progress, and removing impediments for your squad</li><li>Defining, presenting, and evaluating results against agreed acceptance criteria</li><li>Making informed trade-off decisions to strike the right balance between quality, cost, and timelines</li></ul>The TeamStock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. The SPS Private Markets segment services late-stage, enterprise and pre-IPO clients with a full suite of private company administrative needs including capitalization table management, equity financing support, liquidity solutions, next round and waterfall exit modelling, document storage and electronic execution, board management tools, and employee onboarding support.Note: Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, SPS Private Markets Product

<h3>Job Description:</h3>The Position:Quantitative Research and Investments (QRI) is seeking a highly motivated data expert in the domain of portfolio risk analytics to join a risk platform operations team responsible for ensuring that all vendor and internal portfolio risk analytics used for risk management and portfolio construction across Fidelity are delivered consistently, accurately and on a timely basis.The Risk Platform Operations team are the stewards of risk analytics data for Fidelity Asset Management. They focus on quality control of all data that feeds into portfolio risk analytics, including security factor exposures and proxies, factor returns and covariance matrices, fundamentals data, security T&amp;Cs, and portfolio holdings. In this role, you will utilize domain expertise necessary to root-cause daily issues effectively, work with internal and external data providers to resolve issues at source, answer portfolio and risk manager questions, and develop automated systems for identifying data quality issues. The Value You Deliver: <ul><li>Act as the steward of data assets used in risk management and portfolio construction</li><li>Be responsible for a quality services effort to respond to data quality issues in overnight feeds, enabling fast and seamless responses to upstream issues and insulating production and research from them</li><li>Update and verify the multi factor risk model inputs and outputs before delivery to clients</li><li>Enable Fidelity Asset Management’s access to accurate, timely and relevant portfolio risk analytics, working closely with key technology and business partners to correct data quality issues at source</li><li>Analyze systems and processes to find efficiencies and improve accuracy and timeliness of reporting</li></ul>The Skills You Bring:<ul><li>Experience with market risk models from vendors such as Barra, Axioma, Northfield, or Bloomberg</li><li>Highly analytical with the ability to quickly comprehend large data sets, develop and implement the right quality controls for these datasets</li><li>Highly proactive and self-motivated with the ability to meet objectives under minimal direction</li><li>Experience with vendor-provided risk data and capabilities, including Bloomberg PORT, BarraOne, RiskManager and/or Axioma</li><li>Experience in security, company, portfolio, and index-level information used in financial industry, including pricing for various security types (equities, bonds, derivatives) and construction of holdings</li><li>Experience in SQL, Python, Snowflake and / or Oracle and related tools and DQ frameworks</li></ul>The Expertise You Have:<ul><li>Bachelor’s degree (or higher) in mathematics, statistics, engineering, computer science, finance, or another quantitative field</li><li>3+ years’ experience in global data operations and/or support teams in peer firm(s) with a demonstrable track record delivering the value described for this role</li><li>Experience with methods, tools, statistics, and best practices for autonomous and discretionary anomaly detection, and data quality workflow</li><li>Excellent written and verbal communication skills; experience working with both technical and investment teams</li><li>Proven track record of working with complex data environments and associated technology and analytics infrastructure needed to support these environments</li><li>Demonstrated ability to root-cause data quality issues in complex environments and work with other teams and data providers to correct issues at source</li><li>Experience in creating automated processes to identify errors to ensure high quality of data to support the investment process</li><li>Experience in documenting essential procedures and calculations, and validating data</li><li>Investment Management business domain expertise across some combination of risk management, portfolio management, trading and investment operations</li></ul>The Team:The Risk Platform Operations team is an integral part of the Quantitative Research and Investing (QRI) division in Asset Management. QRI is responsible for the management and development of quantitative investment strategies and solutions while providing high quality quantitative, data-driven support to Fidelity’s fundamental investment professionals, ensuring they have access to the most relevant data and advanced quantitative analysis.The base salary range for this position is $107,000-$181,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Associate, Quantitative Data Operations

<h3>Job Description:</h3><h3>The Role </h3>The Sr. Alternative Investments Investor Operations Analyst will be responsible for ensuring the Alternative Investment Investor Relations team successfully executes its support strategy on behalf of assigned funds, aiding the team to evolve our capabilities to address new product types and mitigate operational risks, and helping drive improvements to our investor’s private fund experience.The Expertise and Skill you Bring: <ul><li>Bachelor’s or equivalent</li><li>Private fund experience required; Exchange Fund experience preferred, but not required</li><li>5+ years of experience in fund operations, ideally in a client onboarding and servicing capacity</li><li>Strong understanding of asset management middle office/back-office functions, particularly cash and security settlements</li><li>Experience with private fund administration and/or transfer agent applications desirable. Knowledge and an understanding of FinTech private fund platforms a plus</li><li>Analytical, possessing superior research and problem-solving skills; ability to explain and resolve complex processes.</li><li>Self-starter, individual contributor</li><li>You adopt an Agile way of work through continuous improvement, learning and sharing with a focus on the associate and client experience</li><li>Ability to maintain effective and mutually beneficial working relationships with internal and external counterparts</li><li>Demonstrates ownership and follows through to timely completion; makes decisions in the best interest of the business.</li></ul>The Value You Deliver <ul><li>Crafting/maintaining procedures for associates and participate in cross training to ensure team is aware and implements any new processes or changes to a process</li><li>Demonstrating solid attention to detail, ability to evaluate problems and exhibit a methodical approach to solutions</li><li>Embracing an open-minded outlook and adapting to change</li><li>Responding to operational issues timely and effectively, while identifying ways to gain efficiencies in the process</li><li>Refining, improving, and driving the service business plan strategy for long-term sustainability, based off data trends from past fund operational events.</li></ul>The TeamOn behalf of the Operations &amp; Services Group (OSG), the Alternative Investments Investor Relations (AIIR) team supports an array of proprietary Fidelity private fund offerings spanning the private equity, private credit and private real asset categories. AIIR facilitates the onboarding of investors, assists with managing investor transactions, supports investor communications, and responds to operational inquiries and service requests.The base salary range for this position is $66,000-$104,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Business Analysis

Sr. Alternative Investments Investor Operations Analyst

<h3>Job Description:</h3>IT Audit Senior Manager – Global Financial Controls Center of ExcellenceThe Role:Are you ready to make an impact? If you are passionate about developing talent, cultivating meaningful relationships, partnering with senior leaders, storytelling, and strengthening our financial controls environment, we would love to talk with you! This is your chance to join a world class financial controls function with a leader in the financial services industry.The GFC IT Senior Manager is a high visibility leadership role that delivers significant value to the business. You will lead multiple engagement teams to assess key risks and controls supporting Fidelity’s financial controls environment through integrated complex audits and advisory reviews over select strategic initiatives. Specifically, this role will be key in supporting modernization initiatives, including emerging technologies and system implementations, launch of new products and services to ensure a strong controls environment. This role will report to the Head of the Global Financial Controls CoE.The Expertise and Skills You BringPlay an integral role as part of GFC’s senior leadership team and through your advanced understanding of IT governance frameworks, Internal Controls over Financial Reporting, and Accounting concepts/standards. Lead and coach associates, including other people managers, to their full potential. Enhance organizational maturity, introduce best practices and develop meaningful relationships with senior stakeholders.<ul><li>Bachelor’s Degree or above in relevant fields (e.g., Information Technology, Accounting, Finance)</li><li>10+ years of experience leading and executing IT audits, IT SOX (ITGC, ITACs, &amp; IPEs) and consulting engagements leveraging relevant IT governance frameworks (e.g., COBIT, NIST CSF, ISO 27001/2)</li><li>Professional certification CISA or CISSP highly desired. Other relevant certifications CPA, CA, or CIA</li><li>Proven ability to design, assess, and implement financial controls during large-scale ERP or financial system rollouts</li><li>Skilled in identifying implementation-related risks (e.g., data migration, system configuration, user access)</li><li>Experience developing risk mitigation strategies and embedding controls into project plans</li><li>Experience with automation, control digitization, and leveraging analytics to monitor control effectiveness</li><li>Experience leveraging AI/ML for continuous control monitoring, anomaly detection, and fraud prevention</li><li>Strong interest in upskilling and coaching non-IT auditors to effectively assess ITACs and IPEs</li><li>Familiarity with financial statement audits, ICFR, and collaborating with financial auditors on integrated audits</li><li>Blend of Public Accounting and Internal Audit experience highly desirable</li><li>Familiarity and proven track record of driving change within complex / matrixed corporate environments</li><li>Exceptional leadership and master relationship builder with proven influencing and people management skills</li><li>Excellent verbal and written communication skills to present and lead conversations with senior management</li><li>Strong project management skills, ability to manage competing priorities and workload</li><li>Financial services industry experience desirable</li></ul>The TeamThe Global Financial Controls Center of Excellence (GFC-CoE) is an enterprise-wide function that supports the Finance strategic objective of ensuring a strong financial controls environment. The function provides reasonable assurance over the key processes that impact Fidelity’s financial statements. Specifically, the GFC-CoE evaluates financial controls through integrated reviews of key business units including Workplace Investing, Institutional, Wealth &amp; Retail Brokerage, Fund and Brokerage Operations &amp; Technology, Asset Management, Corporate Services, Fidelity Insurance Group, International sites, and advisory reviews over strategic initiatives.Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>. The base salary range for this position is $107,000-$181,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Audit

Senior Manager, Global Financial Controls CoE

Training &amp; Development Consultant-Municipal Technical Advisory Service-IPSNashville, TN, United States&nbsp; Job Description The Training &amp; Development Consultant designs, develops, and delivers MTAS training programs. This position designs and develops new training programs, revises existing programs, delivers training classes, and markets training services. This position continually looks for ways to distribute knowledge and improve skills for municipal staff and elected officials in Tennessee. This position is responsible for design, development, and delivery of in-person and virtual training, retreat facilitation, and conference presentations for MTAS customers. This position provides training services within its assigned territory as well as statewide within assigned program areas. Performs other special project work as assigned. Responsibilities Training/Curriculum Design, Development, and Delivery: Conducts formal and informal needs assessment, consults with customers and subject matter experts to develop course content, and determines the most appropriate training delivery methods to serve appointed and elected municipal officials throughout the State of Tennessee. Creates training classes from conception by researching various resources and developing exercises, course content, PowerPoint presentations, and course materials. Includes development for classroom and virtual/online sessions. Extensive teaching of training classes.Training/Curriculum Review and Implementation: Ensures quality control of training programs, curricula, and material by implementing standard formats and periodic content reviews. Meets with MTAS subject matter experts to ensure standards are understood and met. Oversees assigned statewide training program(s), including scheduling, logistics, materials production, hosting, and other details necessary for successful delivery of assigned program(s).&nbsp;&nbsp;Administration and Professional Development: Includes participating in team meetings, agency meetings and retreats, special projects, and committees. Includes maintaining records of work activities within agency databases. Involves time spent to remain current in fields of expertise, including professional meetings, conferences, seminars, training classes, and professional reading.&nbsp; QualificationsRequired Qualifications<ul><li>Education:&nbsp;Bachelor’s degree in Adult Education, HR Development, Organizational Development, or a related field.</li><li>Experience:&nbsp;A minimum of four years of experience in adult education, education, training, or a related field is required. </li><li>Knowledge, Skills, Abilities:&nbsp;Knowledge of adult learning theory and principles; knowledge of instructional design theory, training methodologies, and effective training practices and techniques; knowledge of Microsoft Office applications (PowerPoint, Excel, Word, etc.). Skill with training design, development, and delivery. The ability to:<ul><li>Write clearly and concisely, </li><li>Apply adult learning theory to training approach and delivery,</li><li>Apply effective training practices, techniques, and methodologies,</li><li>Apply instructional design theory to training design and development,</li><li>Speak effectively before groups,</li><li>Work effectively with colleagues, city officials and university staff, </li><li>Independently plan, manage, schedule, and maintain steady work activity,</li><li>Effectively use MS Office applications,</li><li>Obtain professional certifications.</li></ul></li><li>Frequent travel, including occasional, overnight travel, is required. Work is both in the field as well as in the office, and as such, requires ability to frequently and independently schedule and update work activities.</li></ul> Preferred Qualifications<ul><li>Education:&nbsp;Master’s degree in Adult Education, HR Development, Organizational Development, MPA, or a related field. Professional training certifications.</li><li>Experience:&nbsp;Experience in an adult educational or governmental environment.</li><li>Knowledge, Skills, Abilities:&nbsp;Experience with or ability to learn and use a learning management system. Experience with basic web content editing.</li></ul> Work Location:&nbsp;Location: Nashville, TN. This position is hybrid office/remote.The Institute for Public Service (IPS) supports a formal Alternative Work Arrangement program currently in place and more information can be provided if candidate progresses through the recruitment process.&nbsp; Benefits&nbsp;&nbsp;<ul><li>Salary range: $73,476.42 to $102,866.98</li><li>Find more information on UT Benefits&nbsp;<a href="https://hr.tennessee.edu/benefits/" target="_blank">here</a>&nbsp;</li></ul> Application Instructions&nbsp; To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before October 25, 2025. Applicants must submit a resume and a minimum of three professional references. Submission of a cover letter is strongly encouraged.<ul><li>Resume</li><li>Minimum of 3 Professional References</li><li>Cover letter (strongly encouraged)</li></ul><a href="https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5263/?utm_medium=jobshare&amp;utm_source=External+Job+Share" target="_blank">https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5263/?utm_medium=jobshare&amp;utm_source=External+Job+Share</a> About The College/Department/Division&nbsp; The UT Institute for Public Service provides outreach and assistance to all of Tennessee.&nbsp;Through our agencies and initiatives, we offer technical assistance, training and consulting on a wide variety of services, including government operations, language services, law enforcement excellence, leadership training, manufacturing excellence, opioid abatement and much more.The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Training & Development Consultant-Municipal Technical Advisory Service-IPS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Global Servicing Group (GSG), the Control Management team is primarily focused on safeguarding the Company’s brand and assets.&nbsp; It is focused on driving consistency to internal policies and meeting regulatory expectations while balancing the execution of key business strategies and Customer First priorities.&nbsp; The Team collaborates across key stakeholders to drive the necessary controls and oversight, enabling GSG partners to set the standard for a seamless and differentiated customer experience.The Analyst, Control Management Reporting &amp; Analytics will support GSG by managing risk and controls to ensure compliance with global legal and regulatory requirements. This role will have responsibilities to support the reporting for the Conduct Risk Management program for GSG. The Analyst will also collaborate across internal teams to support data requests and partner with colleagues across Control Management Testing teams and MIS to define reporting requirements. The successful candidate will have a high level of intellectual curiosity, partnered with an eye for precision &amp; accuracy which will allow for the detailed execution of a large, complex Conduct Risk Testing program and will be a key participant in our continuous journey to uplift and transform this process.Responsibilities:<ul><li>Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality</li><li>Analyze and create visualizations using Tableau, Power BI, Python, Excel etc.</li><li>Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets.</li><li>Timely and accurate response for audit and regulatory requests</li><li>Work to improve current processes via automation opportunities to create efficiencies.</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions.</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization.</li></ul>Minimum Qualifications:<ul><li>1-2 years&nbsp;experience working in analytics, business intelligence, data science or related equivalent experience. </li><li>Excellent programming skills on SQL/HQL.</li><li>Proficient in MS Excel and PowerPoint</li><li>Hands on experience in creating visualization using Tableau&nbsp;</li><li>Strong quantitative and analytical skills</li><li>Strong business acumen and problem-solving skills, conceptual and creative problem solver</li><li>Knowledgeable on Data Management standard methodologies</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.</li></ul>Preferred Qualifications:<ul><li>&nbsp;Python experience preferred&nbsp;</li><li>Bachelor's Degree preferred (Data Analytics, Computer Science, Physics)&nbsp;</li><li>&nbsp;Power BI and LUMI experience preferred&nbsp;</li></ul><ul><li>Drive and deliver Regulatory/Governance reports for Testing, Compliance &amp; Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc&nbsp;</li><li>Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets&nbsp;</li><li>Analyze and create visualizations using Tableau, MS Excel etc&nbsp;</li><li>Timely and accurate response for audit and regulatory requests&nbsp;</li><li>Work to improve current processes via automation opportunities to create efficiencies&nbsp;</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organizationMinimum Qualifications&nbsp;</li><li>Bachelor's/master’s degree in a quantitative field preferred (e.g., Statistics, Econometrics, Engineering, Mathematics, Physics, Computer Science) - MBA, advance degree preferred&nbsp;</li><li>Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)&nbsp;</li><li>Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)&nbsp;</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems&nbsp;</li><li>Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues&nbsp;</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.&nbsp;</li><li>Ability to compile and communicate complex data analysis&nbsp;</li><li>Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment&nbsp;</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions&nbsp;Preferred Qualifications&nbsp;</li><li>GSG knowledge and expertise&nbsp;</li><li>Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)&nbsp;</li><li>Ability to challenge the status quo and drive continuous improvements&nbsp;</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.ORMCMWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</li><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management | Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionIt begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.The Data Enablement &amp; Insights Solution is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives.Role DescriptionWithin Data Enablement &amp; Insights Solution, Merchant Data &amp; Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy. We are seeking an Analyst/Sr. Analyst to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the data product space.Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on GMNS reporting product Merchant IQ built on Amex google Cloud platform Lumi.</li><li>Create feature and user story definitions working closely with Product Owners.</li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases.</li><li>Be a data quality guru and build subject matter expertise in linking data dependencies from the SOR to suite of products, and enabling the rapid creation of new and valuable insights to drive the business.</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains.</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, can be leveraged to build new product features.</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency.</li></ul>Required Skills/Qualifications:<ul><li>Qualification: Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering&nbsp;</li></ul><ul><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred&nbsp; </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is required</li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk &amp; Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;&nbsp;Colleagues at Global Risk &amp; Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp; &nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.&nbsp;The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.&nbsp;The ORM Governance organization is looking for a SeniorManager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.&nbsp;&nbsp;Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.&nbsp;&nbsp;The Senior Manager, Corporate Functions Operational Risk Management will:<ul><li>Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk &amp; Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards</li><li>Analyze business processes and activities to identify potential risks, control gaps, and emerging risks</li><li>Support the development and refinement of risk policies, standards, and procedures</li><li>Assist in applying the enterprise risk management framework across Corporate Functions</li><li>Support Corporate Functions in embedding risk management practices into daily operations and decision-making</li><li>Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention</li><li>Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements</li><li>Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements</li><li>Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls</li><li>Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts</li><li>Monitor risk-related issues, ensuring they are appropriately addressed</li><li>Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders&nbsp;</li></ul>Qualifications:<ul><li>Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities</li><li>Knowledge of risk management frameworks, regulatory environments, and industry best practices</li><li>Proven ability to assess and challenge first-line risk practices independently</li><li>Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights</li><li>Ability to build productive partnerships and influence stakeholders across the organization</li><li>Strong understanding of operational and regulatory risks</li><li>Proficiency in risk management tools, data analysis, and reporting systems</li><li>Advanced analytical and problem-solving capabilities, with a focus on actionable insights</li><li>Detail-oriented and proactive, with strong prioritization skills in a dynamic environment</li><li>High ethical standards and a commitment to integrity and accountability</li><li>Knowledge of Corporate Functions at large banking institutions (e.g., Risk &amp; Compliance, Finance, Legal, etc.)</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

970 Project Management / Professional Services Jobs