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Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which are those with the severest acuities or care needs and requiring the highest clinical skills and judgement. &nbsp;Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner.&nbsp;Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit: Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team. Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and track member progress.&nbsp;<h4>Duties</h4>Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs.Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives; reviewing member claims histories and identifies intervention opportunities through the professional standards of practice; contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits; conducting comprehensive clinical assessments as indicated; developing a member centric plan of care. Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence).&nbsp; Collaborates with primary care physician and other treating professionals as appropriate. Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes. Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies.Employs engagement techniques to build relationships with members and their authorized representatives. Encourages participants to participate in their health care decisions and assists member with researching treatment options in order to communicate effectively with providers and to make informed decisions.<h4>Notifies Care Coordinators and CHWs of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines.</h4><h4>Performs field assessment and care coordination functions in community settings with members, such as at the L.A. Care Community Resource Centers, medical clinics, and member homes.</h4><h4>Duties Continued</h4><h4>Meets and assesses members at L.A. Care Community Resource Centers, as needed.</h4><h4>Provides effective care management for Individualized Care Plan summary and interventions during the Interdisciplinary Care Team meetings based on department guidelines.</h4><h4>Facilitates appropriate use of resources and coordinates necessary services to improve health status and impact the cost of care. Identifies member needs for and refers to appropriate internal and external programs, as appropriate.</h4><h4>Encourages member and family empowerment through education and use of reliable resources.</h4><h4>Monitors and evaluates member progress: evaluates member response to interventions and refines action plan to produce desired outcomes. Identifies complex care management issues and discusses possible solutions with management. Assesses effectiveness of care plan’s goals and interventions on a regular basis.</h4><h4>Uses claims and care management software to document interactions and interventions with members, vendors, and providers. Maintains case information in the member's clinical records to promote care coordination. </h4><h4>Provides ongoing direction and support to internal customers regarding Care Management programs, processes, and benefit coverage.</h4><h4>Responsible for staying current with best practices, identifying areas for personal growth opportunities and works with management to develop a plan for obtaining the necessary training.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing for Registered NursesMaster's Degree in Social Work for Licensed Clinical Social Workers<h4>Education Preferred</h4>Bachelor's Degree in Nursing for Registered Nurses<h4>Experience</h4> Required: Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments. &nbsp;Experience providing care management with complex/catastrophic conditions.<h4>Skills</h4> Required: Current knowledge of clinical standards of care and disease processes.Critical thinking skill.&nbsp;Excellent customer service skills.Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions.Ability to triage immediate member health and safety risks.Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping.Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders. &nbsp;Ability to use a personal computer, and knowledge of medical information systems.Knowledge of and ability to comply with HIPAA compliance.Ability to interview, assess and coordinate care. Ability to prioritize caseload.Knowledge of community resources.Knowledge of Medi-Cal and Medicare regulations.Ability to work as a part of a diverse team and gain consensus and resolution of problems.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)Accredited Case Manager (ACM) CertificationCase Management Nurse – Board Certified (CMGT-BC)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Social Worker, Substance Abuse, Behavioral Health, Travel Nurse, Nursing, Service, Healthcare

L.A. Care Health Plan

Care Management Specialist II

Title Senior Coordinator, Revenue and Business Development&nbsp; Description Department: Business DevelopmentReports to: Chief Revenue OfficerJob Type: Regular – Full-timeJob Classification: Hourly (Non-exempt)Workplace Location: Los Angeles –8949 Wilshire Summary/Objective: The Senior Coordinator, Revenue and Business Development, will support the day-to-day operations of the Revenue and Business Development team and provide administrative support to the Chief Revenue Officer (CRO) as well as project assistance and coordination. The role will also work closely with the Academy Museum Advancement team, specifically the Corporate Partnerships team, to provide support for sponsor/partnership sales and activations across the organization. Essential Functions of the Job:<ul><li>Provide administrative support, including managing calendars, generating and distributing agenda meeting notes, tracking deliverables and deadlines, submitting expense reports, processing invoices, etc.</li><li>Coordinate activities and resources for the Revenue and Business Development team and communicate with executives and across multiple internal departments.</li><li>Conduct prospect and industry research.</li><li>Work on decks, proposals, presentations, and other materials for prospects and existing partners.</li><li>Help with data entry relating to corporate prospects and partners.</li></ul> Required Competencies:<ul><li>A Bachelor of Arts degree is required.</li><li>Minimum 2-3 years of direct experience in a sales, marketing, or business development role.</li><li>Intermediate proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).</li><li>Familiarity or experience with Salesforce.</li><li>Excellent written, verbal, and interpersonal communication skills and comfort in interacting with partners and clients.</li><li>Strong research and analysis skills.</li></ul> Preferred Qualifications: <ul><li>Knowledge of fundraising principles, sponsorships, and/or film a plus.</li></ul> Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception:Medical and religious accommodations approved by the Office of People &amp; Culture. Compensation: The expected salary range for this role is $23.00 - $25.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.) Benefits:<ul><li>Comprehensive medical, dental, and vision coverage.</li><li>Life insurance</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through Cigna</li><li>Wellness benefits through CompPsych Guidance Resources</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul> #LI-DNI&nbsp; Position Requirements &nbsp; Full-Time/Part-Time Full-Time&nbsp; Position Senior Coordinator, Revenue and Business Development&nbsp; Location Los Angeles &nbsp; About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures. &nbsp; EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.&nbsp; This position is currently accepting applications. Apply Now

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Senior Coordinator, Revenue and Business Development

The Admissions Coordinator is primarily responsible for the front desk support of the Admissions Department with particular focus on customer service and the prospective student entrance process. Assists with gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.Essential Functions &amp; Responsibilities:<ul><li>Facilitates and ensures timely customer service of current and potential students.</li><li>Assures that prospective students complete all required forms for enrollment and processing by prescreening all student applications; submits to applicable Admissions Representative.</li><li>Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed.</li><li>Screens telephone calls and routes to appropriate individuals. Distributes incoming faxes as appropriate.</li><li>Coordinates campus incoming and outgoing mail distribution; opens and distributes as appropriate.</li><li>Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs.</li><li>Tracks current and/or prospective student data/information, develops, prepares and submits reports as required and/or needed.</li><li>Assigns, enters, and distributes all leads to the Admissions Representatives in a timely manner.</li><li>Reconciles daily leads and applications, as well as immediate resolution of data integrity issues.</li><li>Maintains record keeping and filing systems. Classifies and files correspondence, records and other documents.</li><li>May assist with preparations/arrangements for meetings and/or other special projects as assigned.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li><li>Conducts job responsibilities in accordance with the standards set out in the College’s Ethics Code of Business Conduct, Corporate Compliance Agreement, its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all customer, student, associate, and/or company information as required.</li><li>Performs other job duties as assigned.</li></ul>Minimum &amp; Preferred Qualifications:Required:<ul><li>High school graduate or equivalent required.</li></ul>Experience &amp; Skills:Required:<ul><li>Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.</li><li>Experience with MS Office.</li><li>Experience with data entry and multi-line phone aptitude.</li><li>Experience with reception and telephone techniques.</li><li>Ability to maintain confidentiality of all associate, student and administrative information.</li><li>Ability to work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to exercise excellent customer service skills.</li><li>Excellent analytical and organizational skills.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Willingness to work a flexible schedule.</li><li>Ability to exercise good judgment.</li><li>Ability to make procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Admissions Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>How will you make an impact in this role?</h4>Reporting to Director – Resolution Planning Risk Oversight, the Manager – Resolution Planning Risk Oversight will manage and support the independent second-line oversight program for Recovery and Resolution Planning and will be responsible for developing and coordinating independent oversight of RRP across American Express and American Express National Bank (AENB). The Manager will work closely with across Treasury and GRC to teams ensure a high-quality delivery of Resolution Plan and Recovery Plan submissions with well-documented independent review and challenge.&nbsp; This is a wonderful opportunity for someone to learn American Express from a comprehensive perspective while contributing to a key regulatory requirement.Responsibilities:<ul><li>Help develop and manage the RRP oversight program for GRC and drive consistent execution across multiple risk functions.</li><li>Be the 2nd&nbsp;line of defense point-of-contact for the RRP program by managing communications with Treasury and coordinating effective challenge requirements and deliverables with risk leaders in GRC.</li><li>Ensure achievement of project objectives on time and in alignment with regulatory requirements.</li><li>Monitor and report project progress, including identification and escalation of off-track items, implications to interdependencies, other workstreams and overall project timelines.</li></ul><h4>The successful candidate will be able to and/or have:</h4><ul><li>Facility with analyzing balance sheets of large financial institutions.</li><li>Excellent communication, collaboration and writing skills. Able to coordinate and collaborate with stakeholders across Treasury and risk. &nbsp;&nbsp;</li><li>Rigorous analytical skills and meticulous attention to detail.</li><li>Self-starter, with the ability to manage and anticipate emerging problems.</li><li>Ability to work in an ambiguous environment.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Undergraduate degree in Finance, Statistics, Accounting, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>2+ years of experience in risk management, Finance, Controllership, project management, regulatory or resolution and recovery planning;</li><li>2+ years of experience with project management while managing multiple priorities</li></ul><h4>Preferred Qualifications:</h4><ul><li>Prior experience in preparing materials for senior leadership.</li><li>Prior experience in capital management, liquidity risk, resiliency risk, or business and strategic risk.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Summary:IAG is a global function with over 350 team members across nine countries within American Express. We are committed to growing our audit staff as we continue to expand and enhance the Internal Audit Group. Our professionals come from diverse backgrounds including internal controls, regulatory compliance, financial accounting, operational risk, technology, and data analytics. Most IAG team members hold at least one professional certification.Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality and standards, regulatory relations, reporting, training and professional development, and key internal capabilities and technologies.Key Responsibilities<ul><li>Lead the development and execution of the annual audit strategyfor Enterprise Risk Management (ERM), including audit coverage of the Company’s risk governance, enterprise-level risk frameworks, risk appetite, and second-line risk oversight functions in accordance with regulatory expectations and industry peer practices.</li><li>Lead the Internal Audit coverage strategy for the core functions of the Company’s U.S. Banking legal entity, ensuring comprehensive, risk-based assessment of governance, risk management, and control frameworks that support banking operations, regulatory reporting, and compliance with applicable prudential standards, including the OCC’s Heightened Standards.</li><li>Drive integrated audit coverage of the Risk Management function, including alignment with risk categories such as Credit Risk, Operational Risk, Model Risk, Technology Risk, and Strategic Risk, in coordination with audit teams responsible for first-line processes and support areas.</li><li>Oversee global audits of risk governance and oversight practices, including adherence to the Company’s Enterprise Risk Management Framework, Board Risk Committee mandates, and regulatory expectations for risk aggregation, escalation, and risk appetite reporting.</li><li>Own and execute the Risk Category Owner role for Enterprise Risk Management and Risk Governance, contributing to the CAE’s annual letter to the Board and regulatory discussions.</li><li>Provide strategic leadership during the planning, execution, and reporting phases of all audit engagements in the ERM portfolio, including special reviews and emerging risk topics</li><li>Manage a team of audit professionals and co-sourced resources to deliver high-quality, timely, and risk-focused assurance aligned with professional standards and regulatory expectations.</li><li>Serve as a key liaison to senior leaders in Risk and Compliance, including the Chief Risk Officer, Operational Risk and Compliance leadership, and risk governance councils.</li><li>Foster collaboration across audit domains (e.g., Finance, Treasury, Technology, Compliance) to ensure risk-based coverage and sharing of insights across interconnected processes.</li><li>Advance the use of audit analytics and data-driven testing for ERM audits, including risk appetite metrics, RCSA data, issue management trends, and KRI dashboards.</li><li>Monitor regulatory developments and industry best practices to ensure audit coverage remains responsive to evolving risk management expectations (e.g., OCC Heightened Standards, SR 21-3, Basel principles for risk governance).</li><li>Contribute to the continuous improvement of the audit function through thought leadership, methodology enhancements, and engagement in cross-functional initiatives.</li></ul>Required Qualifications<ul><li>12+ years of experience in internal audit, risk management, or controls, preferably in financial services</li><li>Subject Matter Expert Risk in Risk Governance Framework and related expectations per OCC Heightened Standards for large financial institutions (i.e., G-SIB, Category III/II bank)</li><li>Knowledge of the following banking regulations: Regulation W - Transactions with Affiliates, Regulation O - Insider Lending, Regulation L - Management Interlocks, and Regulation BB - Community Reinvestment Act</li><li>Complete understanding of critical Enterprise Risk Management lifecycle activities</li><li>Ability to&nbsp;clearly articulate risks to senior management stakeholders and regulators</li><li>Familiarity with OCC Handbooks and Bulletins, e.g., Appendix D to Part 30—OCC Guidelines Establishing Heightened Standards for Certain Large Insured National Banks</li><li>Coach, teach, mentor, and develop less experienced colleagues in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps&nbsp;</li><li>Proven ability to lead and manage several&nbsp;competing priorities&nbsp;and collaborate to provide quality reviews across deliverables and audit teams</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Proven ability to analyze data, identify trends, evaluate risk scenarios effectively and make recommendations</li><li>Experience in the application of audit methodology and professional auditing standards, including end-to-end audit execution, risk assessments, issue validation, and governance reporting.</li><li>Highly organized with strong project management skills and the ability to lead multiple high-impact audits and initiatives simultaneously.</li></ul>Preferred Qualifications<ul><li>Certified Internal Auditor (CIA), Certified Risk Management Assurance (CRMA), Certified Enterprise Risk Professional (CERP), etc.&nbsp;</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Audit Leader, Enterprise Risk Management & US Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities:<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in information systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.<ul><li>The Underwriting Coordinator is responsible for effectively managing the customer journey through the commercial and consumer underwriting process.</li><li>Act in a consultative manner with internal and external American Express customers to guide the customer through the underwriting process and obtain the necessary financial information</li><li>Responsible for communicating the outcome of the underwriting decision and providing options to the client as needed</li><li>Demonstrate high level of accuracy and thoroughness in collecting information and the financial documents for the Underwriting process</li><li>Ensure quality, regulatory requirements and compliance is embedded in all processes</li></ul>How will you make an impact in this role?Minimum Qualifications:<ul><li>Highly consultative, self-motivated individual</li><li>&nbsp;2+&nbsp;more years of customer service experience in a financial services or call center environment&nbsp;</li><li>Comfortable navigating multiple systems while simultaneously interacting with the customer</li><li>Proficient in multitasking and efficiently juggling&nbsp;between varying account types and work streams&nbsp;</li><li>A strong will-to-win and the ability to thrive in a metric oriented environment</li><li>Exercise sound judgment and resolve complex issues for our customers in an ambiguous environment</li><li>Strong communication skills are necessary to be able to deliver difficult messages to customers and clients&nbsp;while cultivating great working relationships</li><li>Candidate must demonstrate ability to work in a cohesive team environment&nbsp;</li><li>Intermediate user of MS Office suite</li></ul>This will be a hybrid position located at our service center in Desert Ridge, AZ.Schedule: Monday - Friday 8:30am-6:30pm. EST&nbsp;&nbsp;Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Professional-Underwriting Coordinator (Phoenix, AZ Hybrid)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a highly motivated and innovative US Credit / Debit Bureau Outbound Reporting Policy &amp; Analytics team within the Credit and Fraud Risk organization.This team owns the strategy and policies that govern how US Consumer, Small Business, and Corporate accounts are reported to the consumer, commercial, and debit bureaus, among other priorities.The incumbent will have the exciting opportunity through analytics to collaborate with colleagues across the enterprise to elevate the quality, governance, freshness, and efficiency of US outbound bureau reporting policies. Key responsibilities include:<ul><li>Generate data-driven insights into the US credit and debit bureau reporting processes, helping to identify and size potential gaps.</li><li>Leverage external data analytical sandboxes for competitor bureau-reporting analytics and benchmarking.</li><li>Investigate individual customer complaints and escalations from a bureau reporting standpoint.</li><li>Perform analytic work aimed at mitigating the volume of records being rejected by the bureaus.</li><li>Assess and identify opportunities to enhance bureau reporting policies.</li><li>Support testing and validation of bureau reporting logic changes.</li><li>Partner closely with cross-functional teams in Operational Bureau Governance, Risk Products &amp; Data Strategy, and others within Credit and Fraud Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in quantitative field (Business Analytics, MIS, Statistics).</li><li>Master's degree in quantitative field OR 1+ years of relevant analytics experience.</li><li>Self-starter with experience managing multiple tasks with tight deadlines.</li><li>Proven ability to translate a problem/question into a clear, efficient analytic approach.</li><li>Proven ability to summarize, visualize, and communicate data findings to a less technical audience.</li><li>Excellent relationship-building and collaboration skills.</li><li>Proficiency with SQL or similar analytic programming language</li></ul>Preferred Qualifications<ul><li>1+ years of relevant analytics experience in the financial services industry.</li><li>Experience with Hive or Python is a plus.</li><li>Experience with data visualization (e.g. Tableau).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Governance team is to establish the Operational Risk and Controls strategy for GCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with Enterprise Operational Risk Management programs and reporting.GCS is looking for a Senior Analyst - Control Management (Governance) focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst - Control Management (Governance) will:<ul><li>Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.&nbsp;</li><li>Track specific issues with KRI limits and risk appetite for GCS to ensure operational risks are managed within agreed thresholds</li><li>Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication&nbsp;</li><li>Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Facilitating the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li></ul></li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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