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<h3>Job Description:</h3>Serving as a Senior leader across Fidelity’s investor center network, you are responsible for growing Fidelity's business in one of eight regions within the United States. You will manage a team that provides vital product and service offerings maintained through sophisticated technology, all delivered via a world class investment platform.The Expertise We’re Looking For<ul><li>FINRA Series 7 &amp; 66 required prior to hire, 9/10 required post hire</li><li>Bachelor’s Degree required, advanced Graduate Degree preferred</li><li>Fifteen plus years of successful sales experience, with ten or more years managing people and territories</li></ul>The Purpose of Your RoleOur branches offer a full range of investment products and services to individual mutual fund and brokerage customers - including personal, needs-based investment guidance, wealth management, retirement planning, income strategies and college planning services. As one of three retail distribution channels within Personal &amp; Workplace Investing, our investor center branches represent the face of Fidelity to our customers.The Skills You Bring<ul><li>You are building and maintaining Fidelity's employee experience and culture to support our clients planning and investment needs</li><li>You’re providing national functional leadership to strategically grow and shape the business</li><li>Engaging in the local communities to enhance Fidelity's brand and support future firm and market share growth</li><li>You are partnering with Fidelity's phone and web channels to provide a seamless client experience and deepen client relationships</li></ul>The Value You Deliver<ul><li>Your integrity, insights, meticulous communication skills</li><li>You are ultimately responsible for driving results in customer loyalty, asset growth, and investment solutions</li><li>You oversee the hiring and training of a team of branch management professionals that run one of Fidelity’s 190 branches, ultimately accountable for close to 2,000 customer-facing representatives</li></ul>How Your Work Impacts the OrganizationLeading with incomparable integrity and superior knowledge, you influence the branch network’s Profit &amp; Loss segment, while controlling compliance and mitigating risk, all while driving sales results within your territory through exceptional client relationship management and effective marketing.The base salary range for this position is $115,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

Market Leader - New York City

<h3>Job Description:</h3>The Director position for Fraud Investigations exists within the Financial Crimes Investigations (FCI) team, providing exceptional investigative leadership and expertise in the handling of various financial fraud matters. Critical and analytical thinking are both necessary to present information that will cut through various investigative complexities and lead to accurate conclusions. The primary focus of the role is to provide leadership and set direction through collaboration with peers, the FCI investigative teams, internal and external business partners, and law enforcement.<h3>The Team</h3>Fraud Investigations is part of the Financial Crimes Compliance (FCC) organization. FCI strives to protect Fidelity’s businesses, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.<h3>The Expertise You Have </h3><ul><li>Bachelor’s Degree (Required)</li><li>Advanced Degree, MBA, JD, or CPA (Preferred)</li><li>Strong leadership brand with experience leading teams comprised of individuals with varying skillsets and tenure</li><li>Extensive experience conducting fraud investigations in the financial services industry</li><li>Series 7 and 24 (Preferred)</li><li>A solid network peer contacts in the financial industry and with law enforcement</li></ul><h3>The Skills You Bring </h3><ul><li>Strong writing, communication, organizational and management skills</li><li>Knowledge of Anti-Money Laundering (AML) regulations (Bank Secrecy Act of 1970, Money Laundering Control Act of 1970, USA Patriot Act of 2001)</li><li>Committed to teamwork</li><li>Strong working knowledge of financial markets and trading operations</li><li>Strong technical and operational skills with a vision towards process enhancements</li><li>Ability to work under time constraints and stringent deadlines</li></ul><h3>The Value You Deliver </h3><ul><li>Ability to smoothly manage a large and active team that investigates thousands of cases on a yearly basis</li><li>Ability to keep leadership and partners informed of the necessary matters</li><li>Ability to multitask and meet all regulatory deadlines and other deliverables</li><li>Ability to visualize and accomplish process and automation improvements within time constraints</li></ul><h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, Fraud Investigations

<h3>Job Description:</h3>Squad Leader – Customer and Accounts Capability LeaderThe RoleAs Fidelity Brokerage Business Capability Leader, you will lead the product vision, strategizing, identify customer and associate problems and opportunities, understand the current state friction, identify root cause, and solve for the E2E business problem. You will also be identifying new business opportunities, do competitive research, participate in vendor discussion to compare and contrast to ensure it meets our customer, associate and business needs.You are the end-to-end gatekeeper of the team’s mission, strategy, and tactical execution associated with delivering on strategic priorities. In an agile structure, you will partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and resource requirements, set and refine the mission, and bring together a team of chapter members to execute on specific product features. You will ensure alignment on the what and when work is to be performed through ongoing planning and prioritization of a product backlog. You will enable team members to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role.The Expertise and Skills You Bring<ul><li>BS/BA+MBA, or equivalent experience</li><li>Series 99 preferred, not required</li><li>10+ years of relevant work experience</li><li>Previous work experience in financial services, strategic marketing, product management</li><li>Experience designing, developing and maintaining dynamic products and solutions</li><li>Agile experience</li><li>Jira and Jira Align experience preferred</li><li>Data-focused approach to understanding customer needs, translate strategic goals into action, and prioritize to improve value delivered</li><li>Grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria</li><li>Strong focus on execution and identify, communicate and remove impediments to progress</li><li>Experience designing, developing, and maintaining dynamic products and solutions</li><li>Capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building successful teams</li><li>Establish and maintain positive relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach</li><li>Strategic product management experience, and are comfortable working across both marketing and distribution organizations to deliver customer value</li><li>You establish and maintain positive relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach</li><li>You have product management experience, and are comfortable working in partnership with other product teams to deliver value</li><li>Participating and leading senior level strategic conversations about the current and future direction of the business</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team Within the Fidelity Brokerage organization, the Digital Business Transformation and Capabilities Product Area (DBC) is responsible for our retail brokerage business, experiences, and capabilities. As an Account and Customer Management business capability squad leader you will lead a cross-functional business &amp; technology team responsible for defining and executing the go-to-market strategy for our team as well as help drive strategic research and design for future innovation.You work in partnership with the other partners and leaders across Fidelity Brokerage, Fidelity Wealth, Brokerage Record-Keeping Technology, Workplace Investing, and other business units. You will also be closely working in partnership with Chapter Leaders aligned to your team. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative agile culture.The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Squad Leader - Customer & Accounts Capability Leader

Job Title STEPS Materials Management Requisition Number TE08856 Department Name H3230:Materials/Purchasing Services Work Location Lexington, KY Salary Range $23/hour Type of Position Temporary Position Time Status Full-Time Required Education Required Related Experience Required License/Registration/Certification Physical Requirements This position requires regularly performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; standing or walking with objects weighing up to 10 pounds; intermittently standing or walking with objects weighing up to 25 pounds; and occasionally sitting at a computer workstation for extended periods of time; and working at heights above four feet and/or in confined spaces. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials, and exposure to loud noises and cuts/punctures. Shift Primarily 1st shift (8am – 4:00pm). Must be able to workdays, evenings, weekends, holidays, and/or overtime in order to meet job and departmental business needs. Job Summary This position will provide support to all clinical areas as it relates to the ordering, delivery, and stocking of all patient equipment and supplies. The primary responsibilities will include maintaining accurate inventory control; verifying receipts and entry into a computer system; pulling and recording all recalled products; and tagging, documenting, and delivering all capital equipment purchases. In addition, this position will organize work areas to support clinician requests by listening, understanding, and following through on requests. Other duties include ensuring work environment is clean and safe; attending and participating in all emergency requests and codes; coordinating the needs for training on the supply system; and adhering to all policies and procedures.&nbsp; Skills / Knowledge / Abilities The ideal candidate will possess the following: exceptional customer service, planning and organization, time management, attention to detail, listening, and communication skills. In addition, this individual needs to have the ability to perform under pressure and meet deadlines.&nbsp; Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 05/27/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

STEPS Materials Management

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12782 Working Title Operational Coordinator- Endo Department Name H6200:Diagnostic Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift 3 12-hour shifts with some required call Job Summary This position has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Critical thinking skills Does this position have supervisory responsibilities? No Preferred Education/Experience BSN Deadline to Apply 05/13/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Compensation Consultant Requisition Number RE49040 Working Title Department Name 3J541:Compensation Work Location Lexington, KY Grade Level 43 Salary Range $39,894-63,814/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements Lifting of objects up to 20 lbs. Sitting for long periods of time. Effectively communicating and building relationships with individuals from various backgrounds and professional levels. Shift Monday through Friday; 8:00 am through 5:00 pm; and with additional hours required as needed. Job Summary The University of Kentucky is seeking a Compensation Consultant to join our team as we evolve and advance our pay strategies to drive employee satisfaction and success for our growing institution! The Compensation Consultant will serve as a strategic partner to assigned client groups, ensuring organizational structures and job classifications align with market benchmarks, internal equity, and University objectives. This role involves providing expert guidance on job evaluations, market analysis, and compliance while delivering excellent customer service and driving continuous improvement in HR practices. We see value in learning, growing, and collaborating as a team, with our partners, and our customers. This position is on-site, and we are looking for people who share our passion to be better together. Key Responsibilities: Compensation Consulting <ul><li>Partner with managers to develop strategic organizational structures, including reorganizations.</li><li>Collaborate with clients to determine appropriate job classifications and titles, adhering to consistent titling conventions.</li><li>Benchmark job roles using survey data and analytics to ensure external market alignment and internal equity.</li><li>Develop and present data-driven recommendations to leadership.</li><li>Collaborate with Employment and HR Business Partners to address needs related to job descriptions, position creation, and reorganizations.</li><li>Provide training on position description writing and compliance to stakeholders.</li><li>Complete job and position changes in SAP and the online position description system.</li></ul> Customer Service <ul><li>Proactively engage with client groups to anticipate and address their needs.</li><li>Monitor University and industry goals, developing actionable recommendations to support client objectives.</li><li>Serve as a liaison across HR departments to facilitate comprehensive customer service.</li><li>Expand professional knowledge of University policies, systems, and procedures through ongoing training.</li></ul> Organizational Improvement <ul><li>Conduct environmental analyses of work functions to identify process improvement opportunities.</li><li>Collaborate on the implementation and evaluation of organizational improvements.</li><li>Partner with leadership to enhance HR functions and organizational effectiveness.</li><li>Proactively expand procedural knowledge and contribute to continuous improvement initiatives.</li></ul> Compliance <ul><li>Ensure compliance with federal, state, and local regulations as well as University policies and procedures.</li><li>Collaborate with clients to align HR practices with all applicable rules and guidelines.</li></ul> Special Projects and Other Duties <ul><li>Support ad hoc and planned market surveys, analysis, and implementation.</li><li>Assist with any compensation functions to meet departmental and customer needs.</li><li>Complete additional duties as assigned.</li></ul> The University of Kentucky offers exceptional benefits, generous time off, and opportunities for career growth. If you would like to join us in making a difference, please apply today! Skills / Knowledge / Abilities The successful candidate will possess and demonstrate skills, knowledge, and abilities which include the following: human resources knowledge, customer service orientation, collaboration, critical thinking, interpersonal communication skills, respect for others, problem solving, detail orientation, and excellent follow through. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s Degree in Human Resources, Business, Public Administration, or related field is preferred. Deadline to Apply 05/13/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Compensation Consultant

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Client Experience Associate towork in Westlake, TX. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for a top notch customer service professional to work on the Donor Services team. As a Client Experience Associate, you will be the primary point of contact for Non Profit Organizations affiliated with Fidelity Charitable. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our Non Profits with all their needs. Still interested? Read on. The Expertise We’re Looking For <ul> <li>Bachelor’s degree preferred</li> <li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment</li> </ul> The Purpose of Your Role Your role is to ensure each interaction creates a superior customer experience while responding to all requests. You will perform daily functions while ensuring you are maintaining department and individual goals, as well as call metrics and call quality. You will engage with non profits using conversational techniques to understand the scope of their request, gather relevant information and identify a solution, if necessary. It’s more than just taking a call and processing a transaction, it is helping reach goals. You get to be a part of that! The Skills You Bring <ul> <li>Your proficient verbal and written communication skills required</li> <li>Your very best problem- solving skills with excellent follow through</li> <li>Your strong organizational skills, planning and time management</li> <li>You are able to proficiently multi-task in a Windows based environment</li> <li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate.</li> <li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available. Business hours are 8:30-6:30pmET, Monday-Friday</li> </ul> The Value You Deliver <ul> <li>Executing quality and timely work to meet the needs of Fidelity Charitable Donors, Advisors and Non -Profits</li> <li>Via telephone, assist with various requests including password/PIN reset, navigating the web site, Giving Account transactions, providing updates to account or profile information.</li> <li>Interact with other internal Charitable business units as needed</li> <li>Employing good sound judgment in decision making or problem resolution</li> <li>Deliver a great customer experience with each interaction</li> </ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit F

Fidelity TalentSource

Client Experience Specialist

Job Description:The Adjunct - Construction Management (Pool) position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting, and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the Department Chair or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material.ESSENTIAL JOB FUNCTIONSInstruction &amp; Student Learning <ul><li>Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups.</li><li>Considers individual differences of students in order to design and support a range of appropriate learning activities.</li><li>Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource.</li><li>Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology.</li><li>Keeps accurate and appropriate records in accordance with departmental policies.&nbsp;</li><li>Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester.</li><li>Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements.</li><li>Conducts classes punctually and in accordance with the prescribed meeting schedule.</li><li>Employs appropriate assessment techniques to measure students’ performance in achieving course goals and objectives.</li><li>Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development.</li></ul>Student Engagement &amp; Advisement &nbsp; &nbsp;<ul><li>Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners.</li><li>Uses technology to assist in communication with students.</li><li>Encourages a sense of community among students for learning both inside and outside the classroom.</li><li>Refers students to appropriate student and academic support services available at the College or in the community.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications <ul><li>Associate of Applied Science degree in Construction Management or a related field</li><li>OR Five (5) years of site/project management experience in the design-build-operate-manage industry</li><li>OR Department of Labor Journeyperson status in a construction trade discipline.</li></ul><ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li><li>*An appropriate combination of education, training, coursework and experience may qualify a candidate.</li></ul>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Compensation Details: Compensation: $55.88 per contact hourContact Hour: Two hours equals one contact hourHours: Maximum of 12 contact hours per weekFull Time/Part Time:Part time

COLUMBUS STATE COMMUNITY COLLEGE

Adjunct - Construction Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented Strategic and Business Risk Oversight Manager to join our growing team. This role will support the development and implementation of our strategic risk management program, assisting in identifying, monitoring, analyzing, reporting and overseeing potential strategic and business risks. The ideal candidate will possess strong research, analytical, and communication skills, and a keen interest in understanding the evolving landscape of strategic risks to the Company.<ul><li>Strategic Risk Identification and Assessment:<ul><li>Collaborate with other subject matter experts and business unit teams to identify and document current and emerging strategic risks that could impact the Company's goals</li><li>Develop and apply risk assessment methodologies to evaluate the likelihood and potential impact of identified strategic risks.</li><li>Maintain and update the strategic risk taxonomy and material risk inventory, ensuring accuracy and completeness of information.</li><li>Evaluate new projects, products, emerging technology use cases for potential impacts to the Company's strategy</li></ul></li><li>Oversight Framework Development and Implementation:<ul><li>Design and implement frameworks, policies, and procedures for the effective oversight of strategic risks.</li><li>Establish key risk indicators (KRIs) and metrics to monitor strategic risk exposure, drivers and performance.</li><li>Identify appropriate measures for establishing and monitoring the Company’s risk appetite for strategic risks and corresponding qualitative considerations and limits.</li><li>Develop reporting mechanisms to communicate strategic risk information to relevant stakeholders and committees.</li><li>Establish appropriate processes to oversee the process and review the strategic plan of the Bank and provide credible challenge across the planning horizon and discuss findings with leadership including the Chief Risk Officer</li></ul></li><li>Risk Monitoring and Analysis:<ul><li>Monitor strategic risk trends and changes in the internal and external environment that may impact the organization's risk profile.</li><li>Analyze risk data and provide insightful reports on strategic risk exposures, potential vulnerabilities, and emerging threats.</li><li>Track the implementation and effectiveness of risk mitigation strategies and oversight activities.</li></ul></li><li>Collaboration and Communication:<ul><li>Partner with various departments and stakeholders to foster a strong risk-aware culture and integrate risk management considerations into strategic planning processes.</li><li>Communicate risk assessment findings, oversight activities, and recommendations clearly and concisely to different audiences, including senior management.</li><li>Participate in cross-functional teams and projects related to strategic initiatives and risk management enhancements.</li></ul></li><li>Continuous Improvement:<ul><li>Stay abreast of industry best practices, regulatory requirements, and emerging trends in strategic risk management and oversight.</li><li>Lead the ongoing improvement of risk management methodologies, tools, and processes.</li><li>Serve as primary lead on internal audits and reviews related to strategic risk and oversight functions.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelors degree in Business Administration, Finance, Economics, Risk Management, or a related field.</li><li>5 + years of experience in risk management, strategic planning or a related analytical role</li><li>Experience leading a team&nbsp;</li></ul>Preferred Qualifications:<ul><li>Relevant professional certification (e.g., FRM, CFA)</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li><li>Strong verbal and written communication and ability to synthesize risk information for consumption by leaders across seniority levels and committees</li><li>Strong understanding of risk management principles, frameworks (e.g., COSO, ISO 31000), and methodologies.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Risk Management; Strategic Risk & Oversight

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses.&nbsp; Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business.&nbsp;GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.Role ObjectiveThe Accounts Payable (AP) Automation Sales Manager will be responsible for driving sales from prospective clients in partnership with internal partners on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Payable software solution deals. The ideal candidate works in tandem with internal partners to drive charge volume through Accounts Payable software solutions. The ideal candidate also engages directly with clients to understand customer needs and leverage product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products.Job ResponsibilitiesProspecting<ul><li>Partner with Sales, Marketing, and internal partners on targeted accounts to generate strong pipeline</li></ul><ul><li>Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through self-generated leads</li></ul><ul><li>All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.</li></ul>Pipeline management<ul><li>Effectively manage a pipeline of prospective AP Automation customers provided by American Express and self-prospect</li></ul><ul><li>Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects</li></ul>Client solution and delivery<ul><li>Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement</li></ul><ul><li>Maintain a high level of knowledge and expertise across all AP Automation software offerings as the expert within American Express</li></ul><ul><li>Coach and train Sales teams to effectively identify opportunities and schedule appointments</li></ul><ul><li>Identify opportunities through needs assessment, serving as a consultant to the customer’s business; recommend the best tools to optimize and improve client’s payment processes</li></ul><ul><li>Coordinate internal resources to ensure smooth delivery of the solution and platform, and implementation</li></ul><ul><li>Drive collaboration across internal stakeholders, i.e., product and marketing teams.</li></ul><ul><li>Manage and execute all key phases of the sales process from sourcing to closing</li></ul>Compliance<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Business Conduct policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li></ul>Knowledge and SkillsConsultative sellingEffectively identifies client needs to configure solutions that address client requirements and deliver valueInfluence &amp; persuasionUses appropriate interpersonal styles and communication methods to gain acceptance for products and/or servicesDemonstrating valueProactively and consistently demonstrates the value of partnering with American ExpressResults focusDemonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacksMarket, industry, &amp; product knowledgeUnderstands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes<ul><li>High learning agility</li></ul><ul><li>Intellectually curious</li></ul><ul><li>Collaborative and growth mindset</li></ul><ul><li>Personal accountability</li></ul><ul><li>Compliance focused</li></ul>Experience<ul><li>Bachelor's degree preferred</li></ul><ul><li>Minimum of 5 years in a direct client facing role with commercial customers</li></ul><ul><li>Experience partnering with clients across various markets / industries</li></ul><ul><li>Experience in a highly regulated industry</li></ul><ul><li>The ability to understand complex technology and articulate it in simple non-technical terms</li></ul><ul><li>Experience working with 3rd party SAAS partnerships to assist with lead generation.</li></ul><ul><li>Solid track record of working with sales process engineering and complex business processes</li></ul><ul><li>Demonstrated ability to work with teams</li></ul><ul><li>Strong working knowledge of AP and ERP solutions and software</li></ul><ul><li>Deep understanding of the overall Procure to Pay processes</li></ul><ul><li>Proficient in discussing and selling in our full AP Automation product suite</li></ul><ul><li>Ability to thrive in highly fluid environments, where technology and processes are always transforming</li></ul><ul><li>Ability to bring along peered stakeholders in an organization from C level to Accounts payable clerk</li></ul><ul><li>Ability to quickly make decisions and drive results in a dynamic and ever-changing environment</li></ul><ul><li>Creative problem-solving skills with track record of overcoming objections to drive growth</li></ul><ul><li>Understanding of risk management decisions and processes</li></ul><ul><li>Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e., Product, Marketing, Servicing, Risk, Sales, etc.)</li></ul><ul><li>Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)</li></ul><ul><li>Excels at prioritizing multiple tasks, developing daily, weekly, and monthly call strategies</li></ul><ul><li>Availability to travel up to 10%</li></ul>Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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