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Job Title FWS Spring 2026, Communications Coordinator for the Department of English Requisition Number DU14133 Department Name 1B531:Federal Work Study Work Location 120 Patterson Dr Lexington, KY 40506 Salary Range $15.00 Type of Position Student Position Time Status Part-Time Required Education Completion of first and second year of college. Required Related Experience Graphic design, website design, and social media management. Required License/Registration/Certification n/a Physical Requirements Sitting and/or standing for extended periods of time; carrying or lifting light-weight objects.&nbsp; Shift Weekdays 8:00 a.m. – 5:00 p.m. Hybrid – any combination of in-person and remote work.&nbsp; Job Summary Tasks will include: website and social media management, design and distribution of fliers and announcements, create and schedule posts on social media platforms, monitor engagement and respond to basic inquiries, gather content (e.g., photos, event highlights, faculty/student spotlights), events assistance. Experience in graphic design and website management required. Junior, seniors, and graduate students are encouraged to apply.&nbsp; Skills / Knowledge / Abilities Graphic design and website management. Does this position have supervisory responsibilities? No Preferred Education/Experience Junior, Senior, or Graduate Student preferred. Deadline to Apply 01/19/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

FWS Spring 2026, Communications Coordinator for the Department of English

Job Title Pharmacy Charging Coordinator/UKHC Requisition Number RE52419 Working Title Pharmacy Charging Coordinator/UKHC Department Name H5000: CHANDLER - RETAIL PHARMACY Work Location Lexington, KY Grade Level 10 Salary Range $48,360-81,328/year Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification Nationally certified Pharmacy Technician by either PTCB (PTCE) or NHA (ExCPT); Registered with the Kentucky Board of Pharmacy within 30 days of hire. Physical Requirements This position may include sitting at a computer work station for extended periods of time utilizing repetitive motions, may require standing for extended periods of time, and may require the ability to lift up to 25 pounds. Shift Primarily Monday thru Friday; 8a- 4:30p. Job Summary This position is responsible to review charge control processes for UK Healthcare Inpatient Pharmacy services and ensure compliance between doses and charges for drugs and pharmaceutical supplies. This position requires prior computer knowledge and multi-system knowledge, including Epic, wholesaler interfaces, Pyxis system, and SAP. Pharmacy expertise with pharmacy billing and drug knowledge to comprehend clinical documentation and interpret dosage requirements to ensure accuracy of pharmaceutical billing is also required for quality control assurance. This position is also responsible for processing invoices and working with UKHC accounting for proper vendor payment. In addition to daily duties, projects of varying time horizons will be assigned as needed. Skills / Knowledge / Abilities Experience utilizing the following: Cardinal Order Express, Epic, SAP, Pyxis Software, Microsoft Suite of Products. Does this position have supervisory responsibilities? No Preferred Education/Experience Pharmacy Technician experience, medical and/or pharmacy billing experience highly preferred. Deadline to Apply 12/15/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Pharmacy Charging Coordinator/UKHC

Job Title FWS Spring 2026, Kentucky APEX Accelerator Communications &amp; Contract Management Intern Requisition Number DU13658 Department Name 1B531:Federal Work Study Work Location 380 South Mill St Suite 300 Lexington, KY, 40506 Salary Range $17.50 - $20.00 Type of Position Student Position Time Status Part-Time Required Education Current undergraduate upperclassman (junior/senior) OR current graduate student. Required Related Experience <ul><li>Excellent written and verbal communication skills, including copywriting and editing.</li><li>Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.</li><li>Excellent attention to detail with the ability to think critically and check for accuracy.</li><li>Self-motivated and able to work independently as well as part of a team.</li><li>Proficiency in Microsoft Office suite (particularly Word and Excel), Google suite, and social media platforms.&nbsp;</li></ul> Required License/Registration/Certification N/A Physical Requirements N/A Shift Weekdays between 8:00 am – 5:00 pm. Job Summary The Kentucky APEX Accelerator is looking for a highly detail-oriented and self-motivated student enrolled in an undergraduate or graduate program to join our professional team and assist with a range of projects related to internal and external communication, marketing, financials, and contract management. In this paid internship offered in partnership with the UK Federal Work Study Program, you will work closely with our program’s Executive Director, Procurement Communications Strategist, and finance team. You will gain valuable real-world experience in a dynamic nonprofit environment while contributing to our mission of promoting economic development across Kentucky. This role is available for the Spring 2026 semester, with potential to renew the internship for the 2026-2027 School Year following an end-of-term review. The earliest start date for the role will be Monday, January 12. We will review applications on a rolling basis and will keep the position posted until filled. About the Kentucky APEX Accelerator: The mission of the Kentucky APEX Accelerator is to promote Kentucky’s economic development by helping companies navigate the complex world of government contracting. We are a statewide program serving all 120 counties from nine regional office locations. Our parent organization, the Kentucky Science &amp; Technology Corporation (KSTC), is a nonprofit organization partially funded by the Department of Defense and the Kentucky Cabinet for Economic Development. Work Environment: • The expected workload for this part-time internship is 10-15 hours per week. • Our staff enjoy a hybrid schedule of in-office and remote work. This role has hybrid flexibility so that some shifts may be completed remotely. • Standard office hours are 9 AM-5 PM Eastern Time Monday-Friday. • Our office is in the Dudley Square building on the corner of Maxwell St and Mill St in downtown Lexington. • Free parking is available. To Apply: • Please submit a cover letter and resume outlining relevant job experience and coursework. • Bonus: include a writing sample from your college work.&nbsp; • Please use Microsoft Word or PDF file types only. • The position will be posted until filled. • Questions can be emailed to Heather Watson, Procurement Communications Strategist, at <a href="mailto:hwatson@kstc.com" target="_blank">hwatson@kstc.com</a>.&nbsp; Skills / Knowledge / Abilities • Preferred: Familiarity with website content management systems (CMS) like Wix. • Preferred: Familiarity with customer relationship management (CRM) systems. • Preferred: Familiarity with graphic design, experience using Canva and/or Adobe programs. Does this position have supervisory responsibilities? No Preferred Education/Experience <ul><li>Preferred: Familiarity with website content management systems (CMS) like Wix.</li><li>Preferred: Familiarity with customer relationship management (CRM) systems.</li><li>Preferred: Familiarity with graphic design, experience using Canva and/or Adobe programs.&nbsp;</li><li>Accounting, finance, business administration, marketing, communications, English, and political science majors preferred.&nbsp;</li></ul> Deadline to Apply 01/31/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

FWS Spring 2026, Kentucky APEX Accelerator Communications & Contract Management Intern

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Manager is responsible for ensuring the smooth operation of the Distribution/Warehousing Department by providing 24-hour coverage and supervision of all warehouse Supervisors and functional processes. This role requires strong leadership, accountability, and a commitment to process adherence and continuous improvement. The manager will maintain a properly staffed and trained team that supports warehousing operations while delivering the highest levels of logistics support. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an Operations Manager: <ul><li>Lead and Inspire: Demonstrate strong leadership by setting clear expectations, modeling desired behaviors, and fostering a culture of trust, collaboration, and continuous improvement.</li><li>Accountability: Hold self and others accountable for achieving operational goals, adhering to company policies, and maintaining compliance with safety and quality standards.</li><li>Process Monitoring: Ensure strict adherence to established SOPs and safety regulations across all warehouse functions.</li><li>Process Improvement: Identify inefficiencies, implement corrective actions, and drive initiatives that enhance productivity and reduce costs.</li><li>Direct and motivate teammates to achieve departmental objectives.</li><li>Coordinate investigations of injuries, accidents, and unsafe conditions using company safety standards.</li><li>Maintain a safe facility, including sanitation programs in compliance with company and governmental standards.</li><li>Prepare, manage, and benchmark Distribution Center profit and loss statements.</li><li>Facilitate communication between management and teammates to ensure alignment.</li><li>Provide training to maintain an efficient and knowledgeable workforce.</li><li>Assign accountability for tracking and identifying trends in key performance indicators.</li><li>Plan, assign, and direct work; address complaints and resolve problems.</li><li>Communicate effectively with company and vendor staff to ensure operational standards are met.</li><li>Work independently and collaboratively in a fast-paced environment.</li></ul> Qualifications you'll bring as an Operations Manager: <ul><li>Bachelor's degree in Business or a related field (or equivalent McLane experience).</li><li>Minimum of 4 years in distribution management and inbound warehousing, preferably in the grocery industry.</li><li>Proven leadership experience with a background in hiring, training, motivating, and assessing employee performance.</li><li>Strong accountability mindset with demonstrated ability to enforce standards and deliver results.</li><li>Proficient in Excel, Microsoft Word, and Access PC programs.</li><li>Ability to analyze processes, identify inefficiencies, and implement improvements.</li><li>Excellent communication skills for reporting, presenting, and influencing stakeholders.</li><li>Ability to interpret financial statements and understand cost implications.</li><li>Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Additional Leadership Attributes</li><li>Visionary thinking with the ability to inspire and align teams toward common goals.</li><li>Skilled in coaching and developing talent to build high-performing teams.</li><li>Commitment to ethical decision-making and integrity in all actions.</li><li>Ability to lead change initiatives and foster a culture of continuous improvement.</li></ul> Working Conditions Work occurs in both office and warehouse environments. Ability to work in warm and cold temperatures (38°F to 110°F; freezer at -10°F). Ability to stand, walk, bend, stoop, push, pull, grasp, and reach overhead as needed. Must be able to work long hours and weekends as required by business demands. Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed Our roadmap. Our story. </li></ul> We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Manager, Operations

Job Title Student Assistant - IPPMI (International Public Policy &amp; Management Institute) Requisition Number DU14056 Department Name 8W100:Martin School of Public Administration Work Location Lexington, KY Salary Range $15.00/hour Type of Position Student Position Time Status Part-Time Required Education <ul><li>Currently enrolled as a student at the University of Kentucky.</li></ul> Required Related Experience <ul><li>Fluency in Korean is required.</li><li>Strong interpersonal and cross-cultural communication skills.</li><li>Dependable, organized, and able to work independently and as part of a team.</li><li>Prior experience working with international populations is a plus.</li></ul> Required License/Registration/Certification N/A Physical Requirements Activities related to sitting, standing, lifting less than 50 lbs, and computer work. Shift Variable Job Summary The International Public Policy &amp; Management Institute (IPPMI) Student Assistant plays a vital role in helping international professionals participating in the IPPMI program transition to life in the United States and engage within the UK campus community. This position provides support, promotes cultural exchange, and contributes to a welcoming environment. The IPPMI Student Assistant serves as a friendly resource for IPPMI participants, helping them navigate academic, social, and cultural challenges during their time at the university. The IPPMI Student Assistant will assist in updating resource guides/online resources, navigating U.S. customs, social norms, and daily life. The International Public Policy and Management Institute (IPPMI), housed at the Martin School of Public Policy and Administration, is the first educational institute established at the University of Kentucky to provide international professionals with various opportunities to advance themselves as global experts. The Institute links the academic and professional expertise of faculty, researchers, and alumni to the needs of international professionals in business, government, and public organizations around the world. The Institute can draw on an interdisciplinary faculty with expertise in public policy, public administration, economics, business, management, international relations, and political science, and applies academic advances in those fields to the analysis of public policies and management issues in a global setting. Skills / Knowledge / Abilities N/A Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 10/30/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Student Assistant - IPPMI (International Public Policy & Management Institute)

Want to love your job? We’re hiring at the Texas Roadhouse Support Center! Flexibility, teamwork, and fun are some of the reasons our employees are proud to be Roadies. Apply today and join our team! We offer a comprehensive total rewards package on the first day of the month following 31 days of employment to Support Center Employees that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: •A choice of medical plans that are best in class •Dental and Vision Insurance •Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave •Adoption Assistance •Short-Term and Long-Term Disability •Life, Accident and Critical Illness Insurance •Identity Theft Protection •Employee Assistance Program •Business Travel Insurance •401(k) Retirement Plan •Flexible Spending Accounts •Tuition Reimbursements up to $5,250 per year •Quarterly Restricted Stock Units Program •Annual holiday bonus We also offer a variety of services for our Support Center employees! Car detailing and oil changes in the parking lot, on site haircuts, workout gym with personal trainers, spray tans, dry cleaning delivery service, chair massages just to name a few! We also have a Registered Nurse in the building to help with our wellness initiatives and keep us healthy. Willie’s Joynt is our full-service café that serves breakfast and lunch and prepares delicious TO GO meals. We love taking care of our Roadie family and making our company a LEGENDARY place to work! As our founder, Kent Taylor once said, “We are a people company that just happens to serve steaks.” Check us out, you won’t be disappointed!POSITION SUMMARY &amp; ESSENTIAL FUNCTIONS Serves Texas Roadhouse, Bubbas33, and Jaggers guests by answering inquiries, resolving problems,&nbsp; fulfilling requests and maintaining the Guest Relations database. Other responsibilities include but not&nbsp; limited to: • Answer Guest Relations calls conveying care and concern • Take detailed, accurate notes on all guest calls using the Guest Relations ServiceNow&nbsp; application • Employ critical thinking skills, de-escalation, and available resources to correctly address guest&nbsp; concerns in a timely manner • Use discretion in deciding when to redirect sensitive guest issues to the correct department&nbsp; when appropriate (Risk, Public Relations, Employee Relation, Crisis Team, etc.) • When requested by restaurant management, advise on obtaining successful guest resolutions • Utilize Guest Relations database reporting tools to provide critical follow up communication to&nbsp; restaurant partners • Assist guests in reconciliation of gift card issues • Respond to social media for guest recovery opportunities • Read and review all concerns that are submitted via the TXRH website to classify and assign&nbsp; correctly • Follow up with stores, Market Partners and guests for open cases past 48 hours • Support full time team members case regions as neededReasonable accommodations may be made to enable qualified individuals with disabilities to perform&nbsp; the essential functions. POSITION QUALIFICATIONS Education: High School Graduate or General Education Degree (GED) Experience: Six months to one-year experience in restaurant operations, hospitality or guest services. Computer Skills: Microsoft Outlook, Word, Microsoft Teams, and Excel For remote option, internet and a quiet place to work is requiredThis job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. We as a company do not provide sponsorship for employment-based visas.&nbsp;We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply. &nbsp;

Texas Roadhouse

Guest Relations Coordinator- Part Time

<h3>Job Description:</h3><h3>Is it time to make new investments into your career?</h3>Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>What to expect…</h3>As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.<ul><li>You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.</li><li>You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.</li><li>As you gain relationship building and industry expertise, you’ll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.</li></ul>You are learning. We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance – and to get the results you are striving toward.You are celebrated. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.You can explore. You’ll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.<h3>The Skills You Bring</h3><ul><li>Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads</li><li>Knowledge or experience in sales or the consultative relationship process</li><li>Demonstrate accountability and a goal-oriented mindset </li><li>Natural and demonstrated success in asking deeper questions to fully understand the client’s situation </li><li>Ability and flexibility to work in a “hybrid” work setting, both at home and in office</li><li>Comfortable with technology and ability to navigate multiple systems simultaneously</li><li>Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire</li></ul><h3>The Value You Deliver</h3><ul><li>Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce</li><li>Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions</li><li>Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations</li><li>Set up targeted appointments while identifying opportunities to address participant needs related to products and services</li></ul><h3>Our Investments in You</h3>Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click here for a local news story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt (opens in a new tab)</a></li></ul>Required Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Workplace Planning Associate - Covington, KY

<h3>Job Description:</h3>Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Covington site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect…As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Note: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/gdqhbgnn/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a>Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am – 8:30pm EST<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Customer Associate - Covington

<h3>Job Description:</h3>Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Covington site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect…As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Note: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/gdqhbgnn/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a>Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am – 8:30pm EST<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Customer Support Representative - Covington

<h3>Job Description:</h3>Are you considering a career where you can help clients with their finances and plan for their future but not sure where to start?Whether you are finishing your schooling or thinking about changing careers, Fidelity’s Licensing Accelerator Program provides you the opportunity to learn more about the industry and the culture at Fidelity, all while preparing you to sit for the SIE® Exam which is the first step in earning your Series 7 and helping clients achieve their financial goals. The SIE® is an introductory-level exam covers fundamental investment concepts for working in the industry, including types of basic financial products, risk association and regulatory guidelines.Our Licensing Accelerator Program allows you to explore joining the financial services field and jumpstart your career in the industry, all while being supported by a network of Fidelity leaders and resources. If accepted into Fidelity’s LAP program, you will not be employed with Fidelity and you will not perform any work for Fidelity.What to expect…As a Fidelity Licensing Accelerator Program participant, you’ll be given the opportunity to prepare and sit for the SIE® exam as we invest in you<ul><li>Fidelity will pay for the study materials and exam fee for you to sit for the Securities Industry Essentials® Exam.</li><li>You will experience opportunities for engagement at various key milestones throughout the program and have access to a personalized portal for study software and Fidelity resources.</li><li>Throughout the program, you’ll have the ability to learn more about career opportunities at Fidelity, hear directly from associates and leaders, and see the culture from within.</li><li>Upon successful completion of the program, our skilled recruiters will partner with you on applying to our full-time Customer Relationship Advocate role where you can complete the Series 7 and other licenses and begin your career journey with Fidelity.</li></ul>Advantages of Fidelity’s LAP journey…You are learning. An informative and flexible learning environment that encourages questions, with access to study materials and tips from Fidelity’s licensing partners.You can explore. Experience Fidelity and learn what a career at Fidelity looks like through tours of our regional and/or investor centers, discover what career vitality looks like at Fidelity and what opportunities might be right for you!You get exposure. Understand what our culture is like and the impact we have in our communities and regions.You are growing. From week one in the program, receive the support and structure to help you prepare for the SIE® exam &amp; explore a future at Fidelity.Our LAP program allows you to explore joining the financial services field and jumpstart your career in the industry. If accepted into Fidelity’s Licensing Accelerator program, you will not be employed with Fidelity and you will not perform any work for Fidelity. The program will provide you with resources to study for and take the SIE® while also allowing you to learn more about what a future career with Fidelity will look like if you elect to pursue one. Note: Any application for full time licensed employment will not be considered until completion of the program.<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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