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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the mission of ensuring that American Express operates in a safe, sound, and fully compliant manner with all regulatory expectations. GRC establishes and maintains the enterprise risk management framework, conducts independent risk assessments, and monitors key risks across the company.Our colleagues in GRC are passionate about building a strong culture of risk awareness, accountability, and regulatory readiness—driving the company’s growth while safeguarding its reputation and operations.The Compliance Risk Management Governance team develops, oversees, and strengthens the Compliance Risk Management framework to ensure governance structures, policies, and procedures are robust, effective, and aligned with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team manages internal and external exams and audits, ensures timely resolution of findings, educates stakeholders with an examiner mindset, and continuously enhances the efficiency of compliance risk management processes.We are seeking a Project Coordinator to serve as the Guardrail point person, responsible for driving program coordination, tracking progress, and ensuring strategic alignment across compliance initiatives.Key Responsibilities<ul><li>Design and implement a program management framework to coordinate workstreams, track activities, and monitor milestones.</li><li>Build and maintain a 3-year compliance roadmap, prioritizing year-one deliverables with urgency and precision.</li><li>Partner closely with stakeholders across business units, products, and processes to ensure alignment.</li><li>Monitor and report on progress, risks, and KPIs through executive-ready dashboards and presentations.</li><li>Facilitate clear communication between project teams, ensuring alignment with organizational goals.</li><li>Proactively flag and escalate scope changes, resource needs, and financial impacts to senior leadership.</li><li>Define and track key performance indicators (KPIs) for project success.</li><li>Contribute to a positive, collaborative culture with a solutions-oriented mindset.</li></ul>Qualifications<ul><li>Strong project management skills with proven ability to track, prioritize, and execute across complex initiatives.</li><li>Skilled at balancing attention to detail with big-picture thinking.</li><li>Excellent relationship-building and influencing skills, with a history of collaborating effectively across functions and senior leadership.</li><li>Exceptional communication skills, including experience creating executive-level presentations and synthesizing complex information clearly.</li><li>Demonstrated ability to manage multiple priorities in a matrixed environment.</li><li>Experience leading cross-functional teams and navigating ambiguity with resilience.</li><li>Strong problem-solving mindset with enthusiasm for tackling challenges.</li><li>3+ years of project management experience.</li><li>Bachelor’s degree in Business, Management, or related field required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Compliance Program Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GCS is looking for a Senior Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Manager, GCS Issues and Event Management will:<ul><li>&nbsp;Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Scope &amp; triage areas of the remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Liaise with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise the preparation of detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: &nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: &nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Managing investigation and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management (Issues & Event Management)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function. This role will support in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring deep expertise in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment. Responsibilities:<ul><li>Support in the design and implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Support in the build and the maintenance of a comprehensive process for continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Develop risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Support in establishing standards and workflows for data issue escalation, ownership assignment, and governance approvals.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Collaborate with various stakeholders to proactively identify systemic data risks and implement preventative controls.</li><li>Support in facilitating governance forums and working groups to track progress, resolve cross-functional blockers, and identify themes across issue types.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Coordinate with various compliance teams to align on control requirements and ensure full transparency on material data risks.</li></ul>Minimum Qualifications:<ul><li>8-10 years of experience in data governance, risk management, operational controls, or regulatory reporting in a large financial services institution.</li><li>Strong understanding of data risk, data quality, and issue management frameworks (e.g., COSO, DAMA-DMBOK).</li><li>Experience in designing and operating issue management and data risk monitoring processes across enterprise systems.</li><li>Familiarity with governance and tracking tools (e.g., ServiceNow, Jira, Archer, Collibra, Informatica).</li><li>Proven ability to lead through influence, build consensus, and drive accountability across diverse functions.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Business, Information Systems, or related field; advanced degree or certifications (e.g., CDMP, CISA) preferred.</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving growth are critical for the organization while maintaining the highest levels of control and compliance standards.&nbsp;You will be joining a high priority and high visibility program management team that touches many teams within GCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model.&nbsp;This individual will ensure the timely and structured management of the multi-year program for GCS. The role involves critical coordination across GCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.&nbsp;Core Responsibilities:<ul><li>Develop and support an E2E cross-functional workplan enabling the delivery and oversight of&nbsp;project deliverables</li><li>Partner with Sales,&nbsp;Product, Servicing, Compliance, GCO, Control Management, Technologies, 2LOD/3LOD</li><li>Serve as the program management function, acting as a conduit between GCS sponsors/leads and the critical workstreams delivering on project mandates&nbsp;</li><li>Ensure clear communication of progress up to top level management; report on milestone progress, raise key decisions and issues for resolution where required.</li><li>Collaborate closely with external parties (i.e. consulting partners) and support all engagements to ensure key decisions are made and progress is achieved.&nbsp;</li><li>Develop linkages and dependencies with groups within and outside of Global Commercial Services</li><li>Support PMO forums for GCS, interface with organization-wide committees (e.g., Operational Risk Management Committee), and share insights (e.g., Community of Practice)&nbsp;</li><li>Execute on protocol for capturing all key artifacts including approvals and evidence of task completion to support appropriate milestone completion, in line with Enterprise PMO guidance</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance.&nbsp;</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change.&nbsp;</li><li>Excellent project/program management and organizational skills with a demonstrated ability to build ‘results driving’ relationships.&nbsp;</li><li>Excellent written and verbal communication skills with proven ability to influence without authority.&nbsp;</li><li>Proven track record of developing strategic frameworks for vaguely defined business problems and ability to turn those frameworks into actionable projects/initiatives that drive meaningful results.</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large.&nbsp;</li><li>Proven track record of building relationships and successfully operating in a highly matrix environment and being able to lead and influence without direct authority.</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Knowledge of commercial payments industry &amp; economics advantageous.</li><li>Experience in Strategic Planning, Program Management, Project Management, Consulting, and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank.</li></ul>Preferred Qualifications:<ul><li>Understanding or prior experience in Global Commercial Services&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Strategic Planning, Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving growth are critical for the organization while maintaining the highest levels of control and compliance standards.&nbsp;You will be joining a high priority and high visibility program management team that touches many teams within GCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model.&nbsp;This individual will ensure the timely and structured management of the multi-year program for GCS. The role involves critical coordination across GCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.&nbsp;Core Responsibilities:<ul><li>Champion change management by establishing appropriate governance and communication cadence, driving organizational alignment to further our control and compliance outcomes.</li><li>Assist in the development and execution of change management strategies and plans to support key outcomes.</li><li>Collaborate with cross-functional teams to assess change impacts, identify stakeholder personas, and design effective engagement approaches.</li><li>Partner with Sales, Product, Servicing, Compliance, GCO, Control Management, Technologies, 2LOD/3LOD</li><li>Work closely with project managers to integrate change activities into broader project plans and timelines.</li><li>Identify learning needs and form communication strategies as the program progresses.</li><li>Develop linkages and dependencies with groups within and outside of Global Commercial Services</li><li>Support PMO forums for GCS, interface with organization-wide committees (e.g., Operational Risk Management Committee), and share insights (e.g., Community of Practice)&nbsp;</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance.&nbsp;</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change.&nbsp;</li><li>Excellent written and verbal communication skills with experience creating clear and compelling materials for diverse audiences </li><li>Analytical mindset with the ability to assess change impacts and develop targeted adoption strategies</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large.&nbsp;</li><li>Proven track record of building relationships and successfully operating in a highly matrix environment and being able to lead and influence without direct authority.</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Knowledge of commercial payments industry &amp; economics advantageous.</li><li>Experience in Consulting and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank.</li></ul>Preferred Qualifications:<ul><li>Understanding of, or prior experience in, Global Commercial Services&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Strategic Planning, Change Management

Job Title Faculty Resource Coordinator Senior Requisition Number RE51167 Working Title Director of HR and Faculty Resources Department Name 7E000:College of Nursing Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None. Physical Requirements This position will be sitting mostly. Shift 8:00 am-5:00 pm; Monday-Friday. Job Summary The College of Nursing is seeking a driven and experienced Director of HR and Faculty Resources to lead and manage all aspects of faculty and staff human resources operations. This key leadership role oversees the faculty life cycle—including appointment, promotion, tenure, performance reviews, and compliance—while also administering HR life-cycle functions for college staff. The Director is responsible for coordinating complex processes such as faculty hiring, annual and tenure reviews, onboarding, and reappointments. They serve as the main liaison for faculty and staff personnel actions, ensuring compliance with University, Provost, and accreditation (SACS-COC) policies. The role also manages performance evaluations, guides departmental leadership on HR policy, and supports faculty and staff development and mentoring programs. This position plays a critical role in supporting college leadership through data reporting, policy development, and communication of HR regulations and procedures. The ideal candidate will bring strong organizational skills, attention to detail, a deep understanding of academic personnel systems, and a commitment to supporting faculty and staff excellence. Skills / Knowledge / Abilities Faculty Database, FES, Payroll, MS Office, and HR. Does this position have supervisory responsibilities? Yes Preferred Education/Experience SAP payroll experience. Deadline to Apply 08/31/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Faculty Resource Coordinator Senior

Job Title STEPS Materials Management Tech Requisition Number TE08996 Department Name H3230:Materials/Purchasing Services Work Location Lexington, KY Salary Range $20/hour Type of Position Temporary Position Time Status Full-Time Required Education Required Related Experience Required License/Registration/Certification Physical Requirements This position requires regularly lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; standing or walking with objects weighing up to 10 pounds; performing tasks with repetitive motions; and/or working confined spaces; intermittently standing or walking with objects weighing up to 25 pounds; and occasionally sitting at a computer workstation for extended periods of time and/or working at heights above four feet. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials, and exposure to loud noises and cuts/punctures. Shift 3p-11p Job Summary This position will provide support to all clinical areas as it relates to the ordering, delivery, and stocking of all patient equipment and supplies. The primary responsibilities will include maintaining accurate inventory control; verifying receipts and entry into a computer system; pulling and recording all recalled products; and tagging, documenting, and delivering all capital equipment purchases. In addition, this position will organize work areas to support clinician requests by listening, understanding, and following through on requests. Other duties include ensuring work environment is clean and safe; attending and participating in all emergency requests and codes; coordinating the needs for training on the supply system; and adhering to all policies and procedures. Skills / Knowledge / Abilities The ideal candidate will possess the following: exceptional customer service, planning and organization, time management, attention to detail, listening, and communication skills. In addition, this individual needs to have the ability to perform under pressure and meet deadlines. Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 09/08/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

STEPS Materials Management Tech

Job Title IT Asset Management Analyst I/UKHC Requisition Number RE51407 Working Title IT Asset Management Analyst I Department Name H3997:EVPHA Information Technology Work Location Lexington, KY Grade Level 10 Salary Range $48,360-81,328/year Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements This position may require sitting, standing, and/or walking for extended periods of time. Applicants must be able to lift up to 40 pounds Shift Days- 8am – 5pm Job Summary UK HealthCare Information Technology Services has posted Asset Management Analyst I role. This role will be held accountable for establishing strong credibility &amp; collaboration with our physicians, customers, department leadership, affiliated organizations, and all I.T. staff members. This is a highly matrixed organization which requires excellent interpersonal skills, persuasion and influencing skills, ability to participate in large multi-disciplinary teams with significant amount of varied work assignments. The successful Asset Management Analyst I is responsible for IT asset tracking and inventory; warehouse stocking and inventory control; managing surplus; shipping and receiving. Additional responsibilities include adherence to the UK HealthCare Behavioral Expectations, and adherence to departmental goals, policies, and procedures. UK HealthCare is a comprehensive healthcare system consisting of the medical, nursing, health sciences, public health, dental and pharmacy patient care activities of the University of Kentucky in Lexington, KY, and in several off-site locations. UK HealthCare is expanding through the construction of a new hospital and potential future acquisitions. All UK HealthCare employees commit to providing excellent service and promoting a positive image while adhering to UK HealthCare Behavioral Expectations and Standards which include being: customer centered, service focused, quality driven, resource wise, and growth oriented. Skills / Knowledge / Abilities The ideal candidate will have knowledge of Asset Management; Purchasing processes; Vendor Management; Familiarity with computing devices including workstations, laptops, mobile devices, printers, telephones, etc.; excellent customer service, critical-thinking skills, judgment, detail-oriented, and listening skills; strong written and verbal communications skills; and the ability to work independently and as a team. Applicants must be able to lift up to 40 pounds Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s Degree and prior experience in IT Asset Management preferred. Deadline to Apply 09/07/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

IT Asset Management Analyst I/UKHC

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust&nbsp;medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!&nbsp;Position will be full time and based out of NYC.&nbsp;Duties and Responsibilities:&nbsp;&nbsp;<ul><li>The Regional Alumni &amp; Family Coordinator will manage regional support groups and fellowship programs; organize new support groups and programs where strategically appropriate.&nbsp;</li><li>Actively engage alumni, families and friends through participation in support groups, fellowship programs, activities and events.&nbsp;</li><li>The Regional Alumni &amp; Family Coordinator will engage alumni, families and friends through various communication channels including phone calls, visits, email, web and social media with a focus on high-net worth prospects.&nbsp;</li><li>Plan, coordinate, and promote events, workshops, programs and activities with the help of Caron staff and volunteers.&nbsp;</li><li>Recruit volunteers to assist in recovery support for newly discharged patients.&nbsp;</li><li>Identify individuals with the capacity to advance Caron’s charitable mission through their affluence and/or volunteer potential.&nbsp;</li><li>Work collaboratively with Caron’s regional recovery center to provide Recovery for Life support and a source for fund development.&nbsp;</li><li>The Regional Alumni &amp; Family Coordinator to initiate and direct any other special projects that contribute to positive and productive alumni and family relations.&nbsp;</li><li>Assist and support the Development team with planning and producing regional fundraising events&nbsp;&nbsp;</li><li>This job description reflects management’s assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.&nbsp;</li></ul>Physical Requirements:&nbsp;&nbsp;The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;<ul><li>Ability to work extended hours&nbsp;</li><li>Ability to travel within region and to Caron PA&nbsp;</li><li>Light lifting and bending (10-20 lbs.)&nbsp;</li><li>Ability to ambulate around PA campus and within region for meetings as needed.&nbsp;</li><li>This position allows for hybrid work and therefore requires appropriate home office space that allows for confidentiality and privacy with computer access and high-speed internet capability.&nbsp;</li></ul>Education and Experience Qualifications:&nbsp;<ul><li>Bachelor’s Degree or 2 years of experience in the recovery field, alumni, or public relations required.&nbsp;</li><li>The Regional Alumni &amp; Family Coordinator to have a minimum of 2 years’ experience in event planning and logistics&nbsp;</li><li>Computer proficiency in MS Office and social media platforms required&nbsp;</li><li>If in recovery, 2 years continuous sobriety preferred.&nbsp;</li></ul>Knowledge, Skills and Abilities:&nbsp;<ul><li>The Regional Alumni &amp; Family Coordinator must possess the ability to interact with a variety of people from a wide range of ages, experiences and interests.&nbsp;</li><li>Excellent verbal and written communication skills.&nbsp;</li><li>Ability to deliver presentations and manage groups.&nbsp;</li><li>Ability to prioritize and coordinate multiple assignments/tasks.&nbsp;</li><li>Strong organizational skills, initiative, vision and creativity.&nbsp;</li><li>Excellent computer skills.&nbsp;</li><li>Knowledge of recovery or 12-step based programs preferred.&nbsp;</li></ul>

Caron Treatment Centers

Alumni & Family Coordinator

Under direction of the Director of the Office for Students with Disabilities and Deaf Services, this position is to coordinate programs, activities, academic strategies and accommodationsto ensure that students who are Deaf/Hard of Hearing have equal access to college programs, activities and services. (Human Resources oversees all faculty/staff accommodations; however, faculty/staff who are Deaf receive interpreting/captioning accommodations through OSD &amp; Deaf Services.) This position performs educational, administrative, budgeting, communications and community partnerships work. The position is also responsible for administering the college’s Deaf Services program, interpreting/implementing college policies and federal/state laws supporting Deaf/Hard of Hearing individuals, determining program eligibility, determining reasonable accommodation, and providing information/guidance for compliance with applicable laws and policies.In addition, the Coordinator of Deaf Services will promote Deaf Awareness to the campus and wider community, as well as coordinate independent contractors such as ASL/English interpreters, C-Print captionists and professional note takers.<ul><li>Coordinates support as well as ensures communication access for Deaf/Hard of Hearing students, faculty and staff in all facets of the College.</li><li>Serve as an advisor and advocate on behalf of Deaf/HoH students.</li><li>Maintain appropriate records and data of student caseload using platforms such as Maxient, EAB Navigate, Online Services, DegreeWorks and Banner.</li><li>Monitor progress of students in caseload with check-ins, scheduled meetings and communication, responding to students’ questions, concerns and needs. Connect students to support services (e.g., tutoring, El Centro, ALANA, Thrive), as needed.</li><li>Recruit / maintain active list of interpreters and captionists. Update and/or develop policies/procedures for interpreting and captioning, as needed.&nbsp;</li><li>Schedule ASL/English interpreters and C-Print captionists, depending on the communication needs of Deaf students, faculty and staff for classroom and non-classroom needs.&nbsp;</li><li>Coordinate and budget for annual contracts, review bi-weekly payment vouchers submitted by interpreters/captionists, submit timesheet information to the Business Office for approval and payments.&nbsp;</li><li>Maintain connection with Massachusetts Ability (formerly Massachusetts Rehabilitation Commission) regarding shared students.</li><li>Provide consultation and resources to faculty, staff, students and college community members regarding Deaf Services.&nbsp;</li><li>Organize community activities / help to foster a sense of belonging for Deaf/Hard of Hearing students, employees and visitors to the campus.&nbsp;</li><li>Maintain a working relationship with HCC’s Deaf Studies Program.</li><li>Provide direct interpreting services, as needed, in classes and meetings.</li><li>Participate in shared governance committees as well as other committees, task forces, and sub-committees of the College, as required by the MCCC contract.&nbsp;</li></ul>REQUIRED: <ul><li>Master’s Degree in Deaf Studies, ASL/English Interpreting, Deaf Education, Rehabilitation: Deaf, Human Services: Deaf, and/or a Deaf-related field;&nbsp;</li><li>Minimum 6 years’ experience and/or training working with college-age Deaf/disabled students providing support services and advocacy within a college setting; or an equivalent combination of education, training, and experience;</li><li>Fluency in both American Sign Language and English (written and/or spoken) and excellent writing skills;&nbsp;</li><li>Strong, proven connection with the Deaf community and with private and public organizations of the Deaf, including knowledge of community and national resources related to Deaf services;</li><li>Strong attention to detail, including experience managing multiple tasks, timelines, and schedules;&nbsp;</li><li>Knowledge and understanding of the challenges facing community college students; and,</li><li>Experience working successfully with a diverse faculty, staff and student body.</li></ul> EQUIVALENCY STATEMENT:&nbsp; Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. PREFERRED:&nbsp;&nbsp; <ul><li>National certification – RID or NAD National Interpreter Certification and/or BEI Basic Certification and/or a score of at least 4.0 on the Educational Interpreter Performance Assessment, with a minimum of 5 years professional interpreting experience;</li><li>A working familiarity with technology used by the Deaf/Hard of Hearing community, including the VideoPhone, Assistive Listening Devices, closed captioning, remote interpreting, C-Print captioning, video relay service, etc.;&nbsp;</li><li>Knowledge of disability rights and culture;&nbsp;</li><li>Maxient, Banner, Degreeworks, and EAB Navigate experience;&nbsp;</li><li>Understanding of universal/inclusive design concepts and experience with implementation; and,</li><li>Experience presenting information to individuals and groups.</li></ul>Full Time, MCCC Unit position Salary: &nbsp;Grade 6; Minimum $77,358 - $86,224/year. Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. &nbsp;Full State benefits package.Funding Source:&nbsp;StateHours: &nbsp;37.5 hrs. /week Start Date: To be determined, with preference for a prompt start.

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