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Join our team as an Assistant Deli/Seafood Manager at Dierbergs and immerse yourself in the world of culinary excellence and customer satisfaction. If you've always been captivated by our Deli/Seafood department and possess a passion for delivering exceptional service, this role could be the perfect match for you. In this entry-level management position, as an Assistant Deli/Seafood Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our department. Your responsibilities will include: <ul><li> Collaborating with the Deli/Seafood Management Team to uphold high standards of quality, consistency, and profitability in all food products </li><li> Overseeing the training, development, and motivation of our Associates to foster a cohesive and high-performing environment </li><li> Prepare and sell our signature foods, as well as rotisserie and smoked meats, sliced cheeses, many varieties of seafood and much more </li><li>Ordering and inventory management</li><li> Maintaining a clean and sanitary department, adhering to proper food-handling procedures, and keeping food-safety top of mind </li><li> Providing friendly, and knowledgeable service to every customer </li></ul> Qualifications for Success: <ul><li> 1+ years of food-service experience, preferably in a supervisory capacity, demonstrating your ability to deliver exceptional customer service while effectively managing a team </li><li> Hold a high school diploma or equivalent qualification </li><li> Thrive in a fast-paced environment, exhibiting strong multitasking abilities and a willingness to adapt and excel in various tasks </li><li> Basic computer skills and ability to use iPad for customer orders, order pick up, and training </li><li> Strong knowledge of proper food handling and sanitation procedures to maintain the highest standards of safety and quality </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most deli &amp; seafood departments close by 8 pm, allowing for a healthy work-life balance </li></ul> Physical Requirements: <ul><li> Ability to push and pull up to 20 lbs of force occasionally </li><li> Ability to lift and carry up to 50 lbs occasionally and up to 20 lbs frequently </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans </li><li> Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Assistant Deli Seafood Manager

Embrace your passion for the art of cheese as you lead our team in providing an unparalleled cheese experience to our customers. We are seeking a self-directed individual with a keen appreciation for cheese, coupled with exceptional organizational skills and a commitment to customer satisfaction. Join us as the Cheese Manager at Dierbergs and immerse yourself in the world of cheese! Your responsibilities will include : <ul><li> Developing and implement merchandising strategies to enhance our cheese offerings, aligned with company objectives. </li><li> Leading, training, and motivating Associates on cheese products, sales techniques, and food safety </li><li> Maintaining meticulous oversight of all aspects of departmental operations, including production, sales, inventory management, and food safety protocols. </li><li> Ensuring seamless execution of cheese shop operations and offer support to other areas of the Deli/Seafood department as needed. </li><li> Collaborating with the Deli/Seafood Management Team to uphold high standards of quality, consistency, and profitability in all food products </li><li> Overseeing the training, development, and motivation of our Associates to foster a cohesive and high-performing environment </li><li> Prepare and sell our signature foods, as well as rotisserie and smoked meats, sliced cheeses, many varieties of seafood and much more </li><li> Maintaining a clean and sanitary department, adhering to proper food-handling procedures, and keeping food-safety top of mind </li><li> Providing friendly, and knowledgeable service to every customer </li><li> Demonstrating flexibility in working a varied schedule that includes evenings and weekends. </li></ul> Qualifications for Success: <ul><li> 1+ years of experience in retail or customer service environment, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li><li> Hold a high school diploma or equivalent qualification </li><li> Possess in-depth knowledge of cheese products and the ability to represent them with confidence, delivering genuine and friendly service to our discerning customers. </li><li> Proven ability to drive sales through suggestive selling, sampling, cross-merchandising, and innovative display presentations. </li><li> Display creativity and innovation in approach, with a strong aesthetic sensibility and an eye for detail. </li><li> Basic computer skills and ability to use iPad for customer orders, order pick up, and training </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most deli and seafood departments close by 8 pm, allowing for a healthy work-life balance </li></ul> Physical Requirements: <ul><li> Ability to lift up to 15 lbs. frequently and 40 lbs. occasionally </li><li> Ability to push and pull up product-loaded carts up to 250 lbs. of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans </li><li> Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Cheese Manager

At Dierbergs, our commitment begins with the first impression customers have in our Produce Department. We pride ourselves on our exceptional product quality and the dedication of our friendly, knowledgeable Associates. If you're passionate about fresh food, possess an engaging personality, and are dedicated to delivering exceptional service, consider joining us as an Assistant Produce Manager. Your responsibilities will include : <ul><li> P rovide direction and support to our team, inspiring excellence in their roles. </li><li> Monitor operational aspects affecting gross margin and profitability of the prepared food section within the Produce Department. </li><li> Collaborate closely with the Produce Manager and Produce Production Manager to optimize product usage and labor allocation. </li><li> Manage inventory, ordering, and display of items within the department to ensure an appealing and well-stocked environment. </li><li> Deliver exceptional customer service by assisting customers in person and over the phone, processing special orders with precision and care. </li><li> Arrange salad bar components in an attractive and organized manner, adhering to company standards for presentation. </li><li> Ensure all salad items are adequately stocked. </li><li> Wash, peel, chop, slice, and dice fruits and vegetables. </li><li> Monitor freshness and quality of produce, discarding any items that do not meet standards. </li><li> Properly store prepped fruits and vegetables to maintain freshness. </li><li> Maintain cleanliness and organization in work areas, including salad bar stations and prep areas. </li><li> Adhere to food safety and sanitation standards, including proper handwashing procedures and wearing appropriate protective gear. </li><li> Monitor temperature controls for perishable items to prevent spoilage and maintain food safety. </li></ul> Qualifications for Success: <ul><li> 1 + years of experience in a leadership capacity, preferably in a managerial role, showcasing your ability to inspire and guide others effectively. </li><li> Hold a high school diploma or equivalent qualification </li><li> Basic knowledge of food safety and sanitation practices. </li><li> Ability to work efficiently in a fast-paced environment while maintaining attention to detail. </li><li> Strong communication skills and a customer-focused attitude. </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most produce and produce production departments close by 9 pm, allowing for a healthy work-life balance </li></ul> Physical Requirements: <ul><li> A bility to lift up to 50 lbs. occasionally </li><li> Ability to push and pull up to 50 lbs. of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Assistant Produce Manager

Join our team dedicated to crafting delightful desserts! We're seeking dessert enthusiasts to uphold the standards of our Bakery operations, cultivate a proficient team of associates, and ensure impeccable execution of departmental functions. Collaborating closely with the Bakery Manager, you will contribute to creating an exceptional customer experience and bolstering the success and sustainability of our department, while assuming accountability and making impactful decisions. In this role, your responsibilities will include : <ul><li> Collaborating with the Bakery Manager to facilitate smooth and efficient operations. </li><li> Managing inventory by ordering, displaying, and maintaining bakery items. </li><li> Assisting in training, developing, and motivating Associates to foster a cohesive and high-performing team. </li><li> Upholding cleanliness and sanitation standards, adhering to proper food-handling protocols. </li><li> Providing friendly and exceptional service to all customers. </li></ul> Qualifications for Success: <ul><li> 1+ years of experience in a leadership capacity, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li><li> Hold a high school diploma or equivalent qualification </li><li> Possess business acumen and excellent time management skills. </li><li> Demonstrate a thorough understanding of and commitment to food safety practices. </li><li> Ability to work in varied temperature-controlled environments, including refrigerators and freezers. </li><li> Strong attention to detail, business acumen, self-motivation, and the capability to work independently. </li><li> Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs. </li></ul> Physical Requirements: <ul><li> Ability to lift up to 50 lbs occasionally </li><li> Ability to push and pull up to 90 lbs of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> No late-night shifts - most Bakery Departments close at 7pm</li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans </li><li> Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! The rate of pay for this position starts at $16.40 per hour. This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Bakery Manager Trainee

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager position is a critical hands-on leadership role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies and capabilities. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS&nbsp;&amp; GSN to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experience.The incumbent’s key responsibilities will include but not limited to:<ul><li>Partner with Product and RPDS to build best in class next-generation underwriting capabilities</li><li>Incumbent is responsible for capacity/limit management for the US GCS portfolios – this includes the analytics, strategy and capabilities, across new accounts and existing customers.</li><li>Work with the Product, Servicing, and Sales teams within the GCS organization and broader CFR organization to design and implement strategic initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Drive deep-dive analytics and partner with the Decision Science team to enhance economic logic that supports core risk management decisions.</li></ul>Qualifications:<ul><li>4+ years of experience in relevant credit risk management expertise</li><li>Strategic thinking, with a focus on innovation</li><li>Deep knowledge of commercial business and AXP risk capabilities</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li><li>Strong knowledge on financial statement and key financial ratios</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!How will you make an impact in this role?Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you’re pivotal to the success of the Enterprise Meeting Experience—turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise.You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale.Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement.You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Enterprise Meeting Experience keeps improving, every single day.&nbsp;<ul><li>Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry &amp; marketplace trends, and how these align to the colleague value proposition</li><li>Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs)</li><li>In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain</li><li>Communicates and build consensus across disciplines when crafting and executing on the product roadmap</li><li>Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations</li><li>Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture</li><li>Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope</li><li>Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria</li><li>Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions</li><li>Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities</li><li>Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders</li><li>Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog &amp; development lifecycle</li></ul>Minimum Qualifications:<ul><li>5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies</li><li>Experience in delivering within Agile methodologies</li><li>Proven track record managing large, complex features or products with multiple partners</li><li>Bachelor’s Degree in related field required; advanced degree preferred</li><li>Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities</li><li>Familiarity with reporting/analytical applications</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Program Management &amp; Quality Assurance plays a critical leadership role in ensuring the success, consistency, and control effectiveness of the enterprise-wide Internal Fraud Program. This leader will oversee a small team of program managers responsible for driving program execution, strategic initiatives, and quality assurance across the Internal Fraud Center of Excellence (COE).This position is accountable for establishing program discipline, ensuring adherence to enterprise standards, managing cross-functional coordination, and embedding quality assurance (QA) mechanisms that monitor control performance and operational readiness. The ideal candidate will have a strong background in program management, governance, and risk oversight — with the ability to influence across multiple stakeholders in a highly regulated, complex environment.Key Responsibilities<ul><li>Lead the development and execution of internal fraud program plans, ensuring alignment with enterprise fraud risk strategy and risk management frameworks.</li><li>Manage cross-functional initiatives that enhance detection, prevention, governance, and reporting capabilities within the Internal Fraud COE.</li><li>Establish and maintain program management standards, tools, and documentation consistent with enterprise PMO expectations.</li><li>Oversee tracking and delivery of program milestones, budgets, and risk mitigation activities.</li><li>Serve as the central coordination point between stakeholders across all lines of defense for internal fraud related matters</li></ul><ul><li>Design and oversee the Quality Assurance (QA) framework for internal fraud processes, ensuring consistent adherence to enterprise standards, procedures, and policies.</li><li>Lead the review and testing of internal fraud processes, controls, and rule implementations to assess design and operating effectiveness.</li><li>Identify gaps or weaknesses in process execution and partner with control owners to develop timely and effective remediation plans.</li><li>Create standardized QA scorecards and reporting to provide transparency into control health and program maturity.</li><li>Support readiness and validation activities for audits, regulatory exams, and internal reviews.</li></ul><ul><li>Partner with the Director to prepare materials and updates for governance committees, management meetings, and risk reviews.</li><li>Coordinate across the Reporting &amp; Insights and Governance teams to align quality and program performance metrics with enterprise dashboards.</li><li>Build strong partnerships with 2LOD (Operational Risk, Compliance) and 3LOD (Audit) partners to ensure alignment on QA methodology and testing outcomes.</li><li>Ensure consistent communication and engagement across program stakeholders to drive transparency and accountability.</li></ul><ul><li>Lead, mentor, and develop a small team of program managers and QA analysts to deliver high-quality results and foster professional growth.</li><li>Cultivate a culture of operational excellence, collaboration, and continuous improvement within the team.</li><li>Provide guidance and structure to ensure consistent execution, documentation, and adherence to governance processes.</li></ul><ul><li>Identify opportunities to enhance efficiency and effectiveness in program delivery and QA testing processes.</li><li>Leverage automation, workflow management tools, and data insights to strengthen QA precision and reporting.</li><li>Stay current on industry trends and best practices in fraud governance, risk management, and program quality disciplines.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Project Management, or related field required; Master’s preferred.</li><li>8+ years of experience in program management, risk management, or governance, ideally within financial services.</li><li>Proven experience leading program execution and quality assurance in a risk, compliance, or fraud-related function.</li><li>Prior experience managing a small team of program or project professionals.</li><li>PMP, Lean Six Sigma, or related certification a plus.</li></ul><ul><li>Strong knowledge of risk management and fraud prevention frameworks.</li><li>Expertise in program management tools, methods, and documentation practices.</li><li>Experience designing and implementing QA frameworks or testing programs.</li><li>Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Proficiency in project tracking tools (JIRA, Asana, Smartsheet) and data visualization tools (Tableau, Power BI) preferred.</li><li>Excellent communication, organization, and presentation skills.</li></ul><ul><li>Collaborative leader who drives results through influence and partnership.</li><li>Strategic thinker who can balance tactical execution with long-term program vision.</li><li>Skilled at managing multiple priorities and delivering results in a fast-paced environment.</li><li>Effective communicator capable of engaging senior stakeholders and cross-functional partners.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Program Management and Quality Assurance

Salary Range:&nbsp;&nbsp;$47,840.00&nbsp;(Min.) -&nbsp;$57,062.00&nbsp;(Mid.) -&nbsp;$68,474.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Medical Document Management Specialist II is responsible for the secure, accurate and efficient management of medical records and any other documentation for the Enterprise Risk Adjustment (ERA) department in compliance with all healthcare regulatory agencies and organizational standards. This position utilizes the most current technology for faxing, emailing, scanning, secure file transfer protocol (SFTP) and various technological platforms/application softwares in the management of medical documents.<h4>Duties</h4>Document Management: Manages the collection, processing, organizing, storing of all medical documents while ensuring completeness, accuracy, and compliance with all regulatory, legal, and organizational standards. (50%)Compliance and Quality Assurance: Ensures all medical documents meet compliance and quality standards per organizational policies and procedures, Health Insurance Portability and Accountability Act (HIPPA), legal and regulatory requirements. (10%)Audit and Review: Performs routine audits of medical documents to ensure proper categorization, quality standards, completeness and compliance with organizational policies and procedures and regulatory requirements. (15%)Record Retention: Ensures proper organization of all medical documents, storage, retention, and destruction of in accordance with organizational policies and procedures and regulatory requirements. (5%)Document Retrieval &amp; Distribution: Manages the retrieval, copying and distribution of medical documents as requested from internal and/or external partners. (5%)Collaboration: Works with internal and external partners to ensure seamless integration document processes and data management across various technological platforms/application software. (5%)Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required:Minimum of 1 year of experience in medical document management or health information management.Experience working with Microsoft Office Suite, copying, faxing, scanning, and uploading documents to various technological platforms/applications.<h4>Skills</h4>Required:Proficient with medical terminology and medical document management standards.Excellent communication and interpersonal skills.Knowledge of HIPAA regulations and privacy standards.Excellent organizational, and problem-solving skills, with attention to detail and the ability to manage multiple tasks simultaneously.Ability to collaborate with cross-functional teams.Ability to maintain confidentiality with sensitive information.<h4>Licenses/Certifications Required</h4>Medical Terminology Certificate within 180 days of hire<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Medical, Healthcare

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