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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Consumer Banking Services Organization was created to meet ongoing American Express Members’ financial services needs beyond the card and build upon a broader Membership promise. This team is driving AXP’s innovation for banking services, identifying Member needs and innovating around new digital banking products. This exciting opportunity is core to driving the future success of American Express.The Compliance Manager- Banking Product Issue Management will ensure our Consumer Deposit Products (Checking, Savings, and Time Deposits) are operating in accordance with our customer promises while meeting all regulatory obligations. The successful candidate will assist in the identification, resolution and management of issues which impact the Consumer Deposit Products. This colleague will lead efforts and strategies to define effective resolutions of escalated compliance issues and events that impact our products and/or customers, assist in the development of uniform processes to manage, document, and resolve issues, and ensure we protect the integrity of our products and the interests of our customers.Responsibilities:&nbsp;<ul><li>Partner with Control Management, Compliance and business partners to identify potential issues, influence decisions about issue management, and manage Issues and Events through closure</li><li>Drive engagement from all stakeholders and develop an environment of ownership and responsibility for issues across the Consumer Deposits team</li><li>Ensure on-time closure of all Issue and Event milestones and deliverables owned by the Consumer Banking team, which are identified by 2nd and 3rd line teams as well as any identified during regulatory exams of our processes and products.</li><li>Develop strategies to manage issues and events efficiently</li><li>Manage effective issue reporting fit for various purposes and stakeholders</li><li>Establish strong relationships with back-office servicing, technologies, privacy, tax legal and product partners</li><li>Facilitate the creation of effective controls to mitigate risk and avoid issue recurrences</li><li>Manage and organize the efforts of analyst(s) in carrying out key tasks for issue and event milestone closures, issue and event reporting, maintaining documentation library, submitting milestones for closure and supporting QA reviews.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree or equivalent experience</li><li>5+ years of experience in product management, controls management, compliance, operations, or issue management roles or a clear demonstration of transferable skills</li><li>3+ years of experience in Banking and Deposit Products specifically, with focus on issue management or regulatory compliance</li><li>Analytical abilities and strategic perspective to identify trends and recommend solutions</li><li>Excellent project management and prioritization skills, with a focus on results</li><li>Detail-oriented and able to produce clear documentation and reports for various audiences</li><li>Ability to effectively manage multiple tasks with various milestone delivery dates</li><li>Strong data analytical analysis skillsets</li><li>Relationship builder with strong collaboration, influence and negotiation skills; someone who excels at bringing multiple cross-functional teams together toward common goals</li><li>Positive “roll-up your sleeves” attitude and ability to work with a ‘start-up’ mentality&nbsp;in a fast-paced environment&nbsp;</li><li>Maturity and flexibility to adapt as new organization grows and evolves&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Compliance Manager- Banking Product Issue Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?<ul><li>Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders</li><li>Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness</li><li>Establish and enforce governance frameworks, change controls, and audit-compliant documentation.</li><li>Own end-to-end execution—from epic and PI planning to milestone management and delivery tracking.</li><li>Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues</li><li>Identifies the project critical path and closely manage those activities</li><li>Identifies inter-team and external technical dependencies</li><li>Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery</li><li>Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams</li><li>Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained</li></ul>Minimum Qualifications:<ul><li>Masters/bachelor’s degree in computer science, Business Management/Administration, Information Systems Technology or related field</li><li>Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred.</li><li>Good to have – Rally/JIRA/Confluence experience</li><li>Good to have – Agile/Scrum methodology experience</li><li>Excellent time management skills with ability to manage multiple projects</li><li>Prior relevant Technology and business work experience</li><li>Ability to work with Engineers, Product Managers and Vendors to achieve project goals </li></ul>Required Skills:<ul><li>Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities</li><li>Ability to collaborate across teams and bring different opinions to consensus</li><li>Ability to maintain a high attention to detail in a deadline-driven work environment</li><li>Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners</li><li>Understanding of project management process, project management software tools, templates, and management techniques</li><li>Experience in risk management disciplines</li><li>Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation</li><li>Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives</li><li>Strong organizational and project management skills with ability to multi-task and manage multiple work-streams</li><li>Ability to analyze issues and business use cases, document analysis, and execute plans to action</li><li>Ability to work under pressure and adapt quickly in an environment with evolving business demands</li><li>Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders</li><li>Excellent problem solving and analytical skills with comfort with data-driven decision making</li><li>Strong interpersonal and communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Develop, track, and manage project budgets, forecasts, and actuals to ensure financial health and alignment with organizational goals</li><li>Partner with finance and portfolio teams to analyze variances and drive cost optimization strategies</li><li>Develops project plans and ensures that the scope and approach are fully understood by all stakeholders</li><li>Drive epic definition, decomposition, and prioritization across product and engineering teams</li><li>Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues</li><li>Facilitates technical conversations (e.g., relating to architectural approach and system design)</li><li>Works within and across team(s) to track status of risks, issues and impediments to the project delivery and escalate accordingly</li><li>Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery</li><li>Take meeting minutes and drive any actions assigned</li><li>Tracks key project achievements and any lessons learned</li></ul>Minimum Qualifications:<ul><li>Master’s/bachelor’s degree in computer science, Business management/Administration, Information Systems Technology or related field</li><li>Agile certification is preferred</li><li>Good to have – Rally/JIRA/Confluence experience</li><li>Good to have – Agile/Scrum methodology experience</li><li>Excellent time management skills with ability to manage multiple projects</li><li>Prior relevant Technology and business work experience</li><li>Ability to work with Engineers, Product Managers and Vendors to achieve project goals&nbsp;</li></ul>Preferred Qualifications:<ul><li>Demonstrated ability to manage program financials, including forecasting, budgeting, and funding approvals.</li><li>Monitor financial performance, identify risks/opportunities, and support quarterly investment planning.</li><li>Ability to facilitate technical meetings and discussions of any technical challenges and systems design</li><li>Ability to collaborate across teams and bring different opinions to consensus</li><li>Ability to maintain a high attention to detail in a deadline-driven work environment</li><li>Exceptional stakeholder management and communication skills, including executive-level reporting and facilitation</li><li>Understanding of project management process, project management software tools, templates, and management techniques</li><li>Experience in risk management disciplines</li><li>Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation</li><li>Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives</li><li>Strong organizational and project management skills with ability to multi-task and manage multiple work-streams</li><li>Ability to lead through influence across matrixed teams, with a track record of driving outcomes in large enterprise settings</li><li>Ability to work under pressure and adapt quickly in an environment with evolving business demands</li><li>Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders</li><li>Excellent problem solving and analytical skills with comfort with data-driven decision making</li><li>Strong interpersonal and communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Digital Product Management Project Management Office

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Credit and Fraud Risk organization, the US Commercial Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late-stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.Key Responsibilities:You will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like settlement tools and strategy, customer crisis recovery (CCR). You will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies.<ul><li>Manage the Financial Relief Program to maximize the collection benefit across global commercial portfolios</li><li>Develop efficient and differentiated contact strategy, embracing ‘digital first’ mindset</li><li>Monitor key matrices cancellation, write offs, spin down rates and recoveries and provide analytical insights to explain trends</li><li>Provide independent decisions by combining data-driven facts and intuition on case-by-case basis for special collections scenarios</li><li>Understand Competitive and macro-economic landscape and proactively identify opportunities in AXP portfolios</li><li>Enhance Term loans strategies through deep understanding of merchant needs, payment behavior and portfolio analytics</li><li>Partner closely with cross-functional teams (e.g. GSG Strategy, Operation, Compliance, and Legal) to implement risk strategies and ensure best-in-class customer services</li><li>Build the next generation customer management capabilities that can integrate the card and non-card portfolios to drive synergy and efficiency</li><li>Creative thought leadership, bold ambition and a strong will to win.</li></ul>Minimum Qualifications<ul><li>4+ Years of Relevant/Related Work Experience with Consistent Track Record of Strong Performance</li><li>Strong analytical discipline, solution-oriented mindset, and focus on outcomes</li><li>Problem-solving, and advanced analytical skills</li><li>Self-starter, results-driven, intellectually-curious personality</li><li>Strong project management skills to manage multiple projects/tasks effectively</li><li>Excellent, effective written and oral communication</li><li>Expert with SQL, Python, R, Excel pivots</li><li>Bachelors degree required</li></ul>Preferred Qualifications<ul><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Prior experience in collections or customer management is preferred</li><li>Strong working knowledge of American Express risk systems (CSP, WCC, RDE, RFP, Triumph etc.), processes and data sources&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Risk ID, Assessment team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GMNS is looking for a Vice President of Risk ID, Assessment, Testing &amp; Reporting, Operational Risk Advisory to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The VP, GMNS Risk ID &amp; Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Risk &amp; Control Self-Assessment (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Provide strategic risk advice for product / service areas</li><li>Compile best practices and learnings from historical product launches and change management initiatives, and leverage to support risk identification throughout the new product lifecycle</li><li>Support any mergers / Acquisitions from a control environment perspective</li><li>Assess the needs of BU and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications<ul><li>10+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>Salary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President, Control Management, GMNS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Portfolio Manager role will be supporting the Enterprise Cloud portfolio reporting to the Director – Portfolio Management, and&nbsp;work with senior Technology leaders to manage the Operating Expense plan with a strategic focus on expense optimization. The successful candidate will have deep Opex analytics and financial management experience, relentless attention to detail, executive presentation experience, and the ability to build and leverage positive relationships with the team and partners. Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action. You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.Key Responsibilities Include:<ul><li>Partner with the Portfolio Director, team and partners to help define, plan, and build the technology Opex portfolio for&nbsp; &nbsp;Enterprise Cloud.</li><li>Manage day-to-day Portfolio activities such as resourcing, financial modelling and data trending, risk and opportunity&nbsp; &nbsp;identification.</li><li>Take ownership in managing and ensuring successful financial and operational outcomes across the portfolio -&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;gathering status updates and escalating delivery risks when needed.</li><li>Build strong partnerships with technology, finance, and business stakeholders to maintain and deliver against&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;technology roadmaps.</li><li>Develop recommendations by connecting the dots between seemingly disparate conversations, workstreams, and&nbsp; &nbsp;data, and synthesizing feedback.</li><li>Enable Executive leadership decision making through development and presentation of metrics and insights covering&nbsp; &nbsp;areas of operations, delivery, finance and business.</li><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and&nbsp; &nbsp;overall plan.</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.Minimum Qualifications</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree</li><li>Data Analytics and Financial modeling</li><li>5+ years of Portfolio or Program Management experience, in a large technology organization.</li><li>Ability to execute and maintain high performance under tight timelines.&nbsp;</li><li>Must be a team player and able to work collaboratively with and through others.</li></ul>Preferred Qualifications<ul><li>Superb written and verbal communication; advanced or expert Excel, PowerPoint and visual presentation skills.</li><li>Problem solving and root cause identification skills.</li><li>Cloud Technology knowledge.</li><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Excellent at building relationships and inspiring others.</li><li>Ability to influence others and move toward a common vision or goal.</li><li>Flexible and adaptable; able to work in ambiguous situations.</li><li>Organized with a natural inclination for planning strategy and tactics.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager- Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience, new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join #TeamAmex and let us lead the way together.Enterprise Data Management &amp; Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to drive training and program integration.Primary Responsibilities:<ul><li>Support management of data leadership forums, including the Enterprise Data Council with BU Data Office Executives and the Monthly Data Office Leadership Connect with BU Data Office Executive Deputies; establish the agenda, own content creation, lead member coordination/engagement, etc.</li><li>Collaborate with extended teams and leadership to create program awareness, identify cross-team linkages, and drive issue resolution / escalation.</li><li>Support orchestration of internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BU DOs); coordinate engagement and responses across Risk &amp; Compliance as well as Internal Audit requests.</li><li>Support Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.</li><li>Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.</li><li>Partner with control teams to understand and interpret performance and risk metrics and impacts.</li></ul>Minimum Requirements:<ul><li>4+ years of experience with stakeholder management and program management.</li><li>3+ years' experience managing and delivering on time-sensitive deliverables.</li><li>Bachelor’s degree.</li></ul>Preferred Qualifications:<ul><li>Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.</li><li>Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank&nbsp;</li><li>Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to successfully multi-task and meet competing deadlines.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager – Data Governance and Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager, Systems &amp; Product Strategy - Change Management will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer, ServiceNow and other GRC tools. They will also be responsible for change management activities (communications, plans to socialize and vet, solicit feedback and drive collaboration across function and businesses, including control management and second line of defense).The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Partner across the ECM team to coordinate and drive robust change management activities, including communications, obtaining buy-in, receiving inputs and removing roadblocks, as relevant.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function); Preferrable experience in a Control Management or 2nd Line of Defense</li><li>Significant experience in product management, executing on responsibilities as noted above with expertise in requirements gathering, product design, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Experience in change management in creating /supporting change management strategies and plans, advising individuals on best practices for organizational change, and supporting change initiatives through product management.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Systems & Product Strategy - Change Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.&nbsp;The Director will lead a team of risk professionals who conduct independent credit risk assessments of commercial rating and underwriting decisions, develop monitoring rules, review credit risk processes, and take part in projects that provide credible challenge to 1st line credit risk teams.&nbsp;&nbsp; The candidate should have experience in commercial credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations, and guidance.&nbsp;Key Responsibilities:<ul><li>Conduct independent review of wholesale rating and underwriting decisions and provide credible challenge to first line teams.&nbsp; Assess adherence to credit policies and procedures and bank regulations.</li><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first-line teams.&nbsp;</li><li>Collaborate with Business Unit Risk teams to enhance decision processes or address major credit issues.</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk.</li><li>Develop requirements to support the next generation risk capabilities &nbsp;</li><li>Produce credit risk dashboards for AXP Risk Committees including tracking risk appetite metrics.&nbsp;</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers.&nbsp;</li></ul>Qualifications:<ul><li>7+ years of Banking or Credit risk management experience and strong experience related to Commercial credit extension and management.&nbsp;</li><li>Familiarity with banking regulations, particularly those imposed by OCC and Federal Reserve.&nbsp;</li><li>Knowledge of macroeconomic trends and its impact on borrower repayment.</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Demonstrates the courage to challenge the status quo.&nbsp;</li><li>Project management skills, ability to deliver high quality results while meeting deadlines, department and personal goals.&nbsp;</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Experience with data-driven analytical tools is helpful (e.g. SQL, SAS, R, Python)</li><li>Bachelor’s degree with high GPA and a degree (or substantial coursework) in Finance, Accounting, Economics, or Business.&nbsp;</li></ul>Leadership Skills<ul><li>A colleague who can build, encourage, and mentor a team with a passion for risk management governance.&nbsp;</li><li>Strong collaboration and influential leadership skills with the ability to build positive relationships across teams and levels of seniority.&nbsp;</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.&nbsp;</li><li>Ability to communicate oversight findings to credit risk peers, business partners, and senior executives.&nbsp;</li><li>Strong verbal and written communication skills.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-Risk Management

Embrace your passion for the art of cheese as you lead our team in providing an unparalleled cheese experience to our customers. We are seeking a self-directed individual with a keen appreciation for cheese, coupled with exceptional organizational skills and a commitment to customer satisfaction. Join us as the Cheese Manager at Dierbergs and immerse yourself in the world of cheese! Your responsibilities will include : <ul><li> Developing and implement merchandising strategies to enhance our cheese offerings, aligned with company objectives. </li><li> Leading, training, and motivating Associates on cheese products, sales techniques, and food safety </li><li> Maintaining meticulous oversight of all aspects of departmental operations, including production, sales, inventory management, and food safety protocols. </li><li> Ensuring seamless execution of cheese shop operations and offer support to other areas of the Deli/Seafood department as needed. </li><li> Collaborating with the Deli/Seafood Management Team to uphold high standards of quality, consistency, and profitability in all food products </li><li> Overseeing the training, development, and motivation of our Associates to foster a cohesive and high-performing environment </li><li> Prepare and sell our signature foods, as well as rotisserie and smoked meats, sliced cheeses, many varieties of seafood and much more </li><li> Maintaining a clean and sanitary department, adhering to proper food-handling procedures, and keeping food-safety top of mind </li><li> Providing friendly, and knowledgeable service to every customer </li><li> Demonstrating flexibility in working a varied schedule that includes evenings and weekends. </li></ul> Qualifications for Success: <ul><li> 1+ years of experience in retail or customer service environment, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li><li> Hold a high school diploma or equivalent qualification </li><li> Possess in-depth knowledge of cheese products and the ability to represent them with confidence, delivering genuine and friendly service to our discerning customers. </li><li> Proven ability to drive sales through suggestive selling, sampling, cross-merchandising, and innovative display presentations. </li><li> Display creativity and innovation in approach, with a strong aesthetic sensibility and an eye for detail. </li><li> Basic computer skills and ability to use iPad for customer orders, order pick up, and training </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most deli and seafood departments close by 8 pm, allowing for a healthy work-life balance </li></ul> Physical Requirements: <ul><li> Ability to lift up to 15 lbs. frequently and 40 lbs. occasionally </li><li> Ability to push and pull up product-loaded carts up to 250 lbs. of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans </li><li> Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

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