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IT Service Desk Technician – 1st Line Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.&nbsp;JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeResponsible for providing front line IT support to users who contact the IT service desk via telephone, support ticket, as well as other methods. To quickly identify the cause of the issue being reported and follow established processes and SOPs (Where applicable). Escalate any tickets that cannot be resolved to the correct resolver group and notify team if the request is of an urgent nature.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Provide troubleshooting steps in order to resolve system problems and diagnose hardware and software faults either over the phone or in person.</li><li>Processing of requests for Windows Login Accounts, VPN Accounts, IT Security requests.</li><li>Resetting of account passwords following the Identity validation process for password resets.</li><li>To be able to work in a busy team but still use own initiative to solve problems.</li><li>Take ownership of issues and see them through to resolution, even when it might be out of the core role.</li><li>To suggest improvements to any processes and challenge the status quo.</li><li>Supporting Line Management in achieving set team objectives.</li></ul>Minimum Qualifications <ul><li>Any IT related certifications</li><li>Experience of 1st line support or working in a call centre</li><li>Experience of a customer facing role either in person or over the phone.</li><li>Any non-corporate or corporate IT experience.</li></ul>Preferred Qualifications<ul><li>Proficient in the day-to-day usage of a Windows operating system.</li><li>Understanding of basic IT Support principles.</li><li>Working Knowledge of IT hardware.</li><li>Working knowledge of installing software.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Excellent written and verbal communication skills.</li><li>Ability to follow instructions and read technical documentation.</li><li>Windows Active Directory administration such as creating groups, creating user accounts, modifying accounts and moving accounts.</li><li>Apple Mac Experience.</li><li>Windows 11 troubleshooting.</li><li>Microsoft 365 Management, (Azure, Intune, Teams, Exchange, SharePoint, OneDrive, + Office applications).</li><li>Ability to be able to multi-task and prioritise multiple tasks.</li><li>Basic SCCM knowledge.</li><li>Ability to explain technical problems in a non-technical way to end users with limited IT knowledge.</li><li>Growth mindset</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyInformation TechnologyPayTypeSalary

IT Service Desk Tech- 1st Line

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!Monday nights.You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Adjunct Clinical Nursing Faculty - OB Nights

Reporting directly to the Chief People Officer, the Executive Assistant &amp; Executive Recruiting Coordinator performs a variety of advanced, diverse, and confidential administrative support duties requiring a broad range of skills and deep knowledge of organizational policies and procedures. The role provides high-level executive support, including preparing meeting agendas, presentations, and correspondence; completing non-routine assignments; coordinating busy and shifting executive calendars; scheduling and coordinating meetings and conferences; attending meetings to record, prepare, and distribute minutes and reports; and processing confidential and sensitive information. The position serves as the primary liaison for executive and other senior management personnel.In addition, this role provides operational ownership and coordination for executive recruitment activities and serves as a key liaison between the Chief People Officer, HR Leadership, executive candidates, and internal and external stakeholders. The position requires sound judgment, discretion, and the ability to manage complex, high-visibility initiatives with minimal oversight. Regular interaction with C-suite leaders, executive candidates, external search partners, and internal finance and legal partners is required to ensure a consistent, high-quality executive candidate experience.Essential Functions and Responsibilities<ul><li>Executive Support<ul><li>Manage complex calendars, schedule meetings, and coordinate travel arrangements, itineraries, and agendas.</li><li>Produce and edit documents (PowerPoint, Excel, Word, etc.) with a high level of polish suitable for executive-level review. Demonstrate ability to take information and concepts and translate them into professional-level documents. Preparation for EXCOM meetings and senior management meetings including tracking action items.</li><li>Serve as a trusted gatekeeper, prioritizing access to the Executive’s time and maintaining confidentiality at all times.</li><li>Facilitate expense processing, vendor coordination, invoice management, and budget tracking.</li><li>Work closely and effectively with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.</li><li>Track action items and ensure timely follow-up on deliverables.</li><li>Work collaboratively across departments to provide a bridge for smooth communication between the Executive's office and others; demonstrating credibility, trust and support with senior management staff. Maintain key relationships and communications internally and externally to ensure business needs are met.</li></ul></li><li>Executive Recruitment &amp; Onboarding<ul><li>Lead end-to-end coordination of executive recruitment, including interview scheduling, travel logistics, candidate hosting, and delivering a positive candidate experience aligned with our brand.</li><li>Administer pre-assessment tools, launch background checks, generate offer letters, and manage relocation and onboarding plans.</li><li>Generate and distribute executive recruitment reports for senior leadership and coordinate appropriate search update meetings and cadence.</li><li>Drive efficiency and continuous improvement in administrative, recruitment, and reporting processes.</li></ul></li><li>Operational &amp; Strategic Support<ul><li>Organize team meetings, off-sites, and special events, partnering with other assistants to ensure flawless execution.</li><li>Handle sensitive HR materials, executive correspondence, and separation documentation with discretion.</li><li>Ensure compliance with company policies and serve as a role model for integrity and professionalism.</li><li>Manage projects with broad organizational impact, including HR programs, annual planning cycles, and leadership initiatives.</li></ul></li><li>Leverage technology and creative resources to deliver results.</li></ul>Preferred Education, Certifications and Licensure Preferred Experience and Skills<ul><li>Experience owning executive recruitment operations or senior-level talent processes preferred.</li></ul>Required Education, Certifications, and Licensures<ul><li>High school diploma or equivalent.</li><li>Bachelor's Degree or some college course work in accounting, administrative and personnel management, and data processing preferred.</li><li>Certified Administrative Professional (CAP) designation preferred.</li></ul>Required Experience and Skills<ul><li>5+ years of progressively responsible experience supporting senior executives, with significant experience supporting C-suite leaders.</li><li>Proven ability to manage highly confidential information with discretion and sound judgment.</li><li>Ability to stay calm under pressure and help find solutions when needed.</li><li>Advanced proficiency in Microsoft Office Suite.</li><li>Exceptional written and verbal communication skills, with the ability to produce executive-ready materials.</li><li>Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.</li><li>Strong interpersonal skills with the ability to build stakeholder relationships, influence outcomes, anticipate needs, and operate autonomously.</li><li>Experience working in complex, fast-paced, and highly visible organizational environments.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Executive Assistant II/Executive Recruiting Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Senior Maintenance Technician position is responsible for the overall maintenance of all of the Organization’s properties and facilities.Qualifications: • High School Diploma/GED or Trade School training; experience may be considered as a substitute for education • Minimum of three (3) years’ experience in general maintenance and/or maintenance/repair of equipment o Electrical circuitry and basic electrical principles o Knowledge of the NEC and its requirements as it relates to the Organization and its facilities • Able to read and interpret plumbing schematics and knowledgeable in: o plumbing requirements and safety o Ability to properly sweat or cement pipe joints o Knowledge and ability to operate manual or power snake apparatus to clear pipes • Able to lift objects weighing up to 50 lbs. • Able to work with moderate to no supervision, exercising a strong degree of discretion and independent judgment to effectively keep facilities running efficiently • Knowledge of basic safety concerning OSHA and NFPA (National Fire Protection Association; national building code and life safety standards) • Company Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel to off-site locations and transport equipment or supplies using a company vehicle or truck, which may be equipped with video surveillance monitoring. In the event a company vehicle is not available, must have ability to travel to off-site locations and transport equipment or supplies using a personal vehicle or truck (requires supervisor approval).• Well-developed communication (written and verbal) and interpersonal skills• Must be available for on call duty (nights, weekends and holidays) to handle and/or oversee emergencies related to the buildings under his/her charge • Must remain accessible by phone or make clear and definite arrangements for emergency coverage Job Responsibilities: • Oversees and maintains building and repairs as directed by the Facilities Manager. • Oversees contractors for HVAC and other disciplines as directed and oversees the bid process on major repairs or purchases. • Oversees the maintenance of the fire prevention and suppression equipment ensuing compliance with all Regulatory Agencies. • Submits purchase orders and initiates related Capital Expenditure Requests for approval, as directed. • Monitors and maintains HVAC systems to ensure proper service requirements are maintained. Responsible for proper HVAC service and performance requirements of Joint Commission and AHCA in patient care facilities. • Acts as the Company’s consultant and advisor to gain the best purchased value of contractor service. • Specifies and recommends service agreements and service frequencies according to accepted parameters for all Regulatory Agencies including OSHA. • Maintains adequate, lean spare parts inventory and maintains a clean and safe shop and storage area. • Assists in routine Facility Department duties as directed by the Facilities Manager. • Performs other duties as assigned.Compensation Pay Range: $19.67 - $28.34This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Chapters Health System

Senior Maintenance Technician

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Project Management Assistant provides comprehensive administrative support for the integration team. This role upholds the highest standards of professionalism, ethical conduct, and integrity, while furthering the Organization’s mission. The Project Management Assistant is committed to maintaining strict confidentiality regarding patients/families, colleagues, internal customers, and all sensitive information or situations arising within the Organization.Qualifications:<ul><li>College degree preferred or an equivalent combination of education and experience</li><li>Minimum five (5) years of experience providing administrative and technical support, preferably within project- driven executive environments.</li><li>Experience working with advanced features and functionality in Smartsheet required, including linking sheets, creating executive dashboards, tracking dependencies and resource allocation.&nbsp;</li><li>Expert computer knowledge including SharePoint, word processing, spreadsheet, presentation, and email software such as advanced skill in Microsoft office software (Word, Excel, PowerPoint, Outlook)</li><li>Highly organized with the ability to successfully manage multiple priorities simultaneously while supporting multiple executives &nbsp;&nbsp;&nbsp;</li><li>Ability to maintain confidentiality and demonstrate initiative and overall efficiency</li><li>Excellent interpersonal skills; ability to interact professionally with internal and external key stakeholders while exercising mature judgment in complex, fast-paced environments.</li><li>Superior written and verbal communication skills</li><li>Able to perform efficiently and effectively with a high degree of accuracy while meeting deadlines</li><li>Ability to remain calm and professional in stressful situations and to maintain stability of performance under pressure and/or opposition</li><li>Ability to work independently analyzing and reviewing contracts and other legal documents</li><li>Ability to work effectively and professionally with attorneys, secretaries, clients and outside organizations</li><li>Ability to work with minimal oversight</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for the position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Assists with evaluation and tracking of enterprise documents and contracts</li><li>Manages records, manuals, databases, and files; composes and distributes correspondence, announcements, memoranda, spreadsheets, etc.</li><li>Functions as a liaison between in-house counsel, outside counsel and internal and external customers in a variety of activities, actions and projects.</li><li>Creates, maintains and manages access for various Smartsheets and SharePoint sites to track enterprise level projects</li><li>Proactively communicates and collaborates with external and internal stakeholders to analyze information needs and functional requirements for all deliverables.</li><li>Functions as a liaison between office of the assigned executives and others by facilitating a variety of activities, actions and projects.</li><li>Anticipates needs for and provides overall administrative support for the assigned executive(s).</li><li>Assists with questions and information regarding assigned areas.</li><li>Analyzes, validates, and tabulates data.</li><li>Produces complex data reports and manages large volumes of data.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $53,623.86 - $80,435.79This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Project Management Assistant - Remote Opportunity

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits day 1 Schedule: Wednesday-Saturday-9 am-7:30 pm The Housekeeper cleans patients’ rooms, nursing stations, family areas, and room/public areas in both administrative and inpatient buildings.Experience/Education Requirements:<ul><li>The Housekeeper must have previous hospital or hotel housekeeping experience.</li><li>High school diploma or GED required.</li></ul>Essential Duties and Responsibilities:Quality Provision of Services: 1. According to posted instructions, and on call/substitute basis, cleans patients’ rooms, baths and shower room; nurses’ station and kitchen; offices, library, meditation room, staff bathroom, handicapped bathroom, public rooms, corridors, stairwell down to ground floor, and outside entrances. 2. According to posting instructions, and on call/substitute basis, cleans administrative offices, cafeteria, restrooms, corridors and conference rooms. 3. Records completed jobs on work order form so that no task is omitted and so that the supervisor can easily check to see if a particular task has been done. 4. Maintains hard floors. 5. Mixes and dispenses solutions according to posted instructions to avoid accidents with hazardous materials. 6. Assists with cleaning of patient room as needed.Organization/Regulatory Compliance: 1. Immediately reports and documents all spills according to hazardous material (safety) guidelines and OSHA regulations to protect themselves, other staff, patients, and families from any potentially infectious or hazardous materials. 2. Attends mandatory safety program (annually). 3. Follows standard precautions unless otherwise indicated for isolation terminal cleaning and maintain infection control standards. 4. Attends mandatory infection control training (annually).People/Communications: 1. Reports inoperable, malfunctioning, equipment, or unsafe issues to the maintenance department 2. As directed, cooperates with maintenance staff in deep cleaning of the facility. 3. Works cooperatively with other departments to accomplish goals.Financial Stewardship: 1. Achieves expected productivity standard as defined by the organization and in alignment with best practices/the Capital Caring Health model. 2. Monitors and tracks the usage of supplies and materials in a responsible cost- effective manner.Compensation Pay Range: $16.48 - $23.69This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Housekeeper

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Thrift Store Assistant is responsible for the day-to-day operational management of the store in the absence of the Thrift Store Manager. Successfully engages customers, donors and volunteers and handles interpersonal and merchandise issues.Qualifications: • High School diploma/GED required; some college preferred • Minimum one (1) year experience preferably in retailing, thrift, consignment and/or used merchandise sales • Experience in supervision of numerous volunteers or supervisory experience with a minimum of 20 employees preferred • Good communication (written and verbal) skills and well-developed interpersonal skills with the ability to work with and manage multiple volunteers and handle varied personalities from diverse backgrounds • Ability to work as a team member with the volunteers, Development Staff and the area’s community • Ability to develop and cultivate strong relationships with volunteer team, Development Staff and the community • Ability to strategically plan ahead and be innovative • Ability to plan and implement marketing and promotional campaigns • Ability to secure financial support from donors and community businesses • Good organizational and administrative skills • Results and goal oriented qualities helpful • Physical requirements: Position involves walking and standing, with occasional lifting of merchandise (with assistance) weighing up to 50 lbs.; ability to climb flights of stairs and move boxes/furniture on an ongoing basis • Ability to use Microsoft Word, Excel and Internet technologies Competencies: • Satisfactorily complete competency requirements for this position Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Assists in the implementation of daily procedures to open and close the store; implements sales strategies to ensure the customer experience is maximized while conflicts are mitigated. • Promotes a positive influence throughout the store including the receiving room, stock room, break room and sales floor. • When necessary, oversees back office functions including, but not limited to, processing cash transactions, creating bank deposits, reporting, and auditing customer transactions. • Collaboratively ensures the timely pick-up and delivery of donations. • Assists in the receiving of merchandise ensuring each item is properly processed and placed in the store. • Working with store staff and volunteers, ensures regular store maintenance is performed to establish a pleasant and safe retail environment to maximize the shopping experience. • Supports volunteers on the sales floor with customer conflicts, pricing issues, etc. • Responsible for effectively managing, training, guiding, communicating with, scheduling and organizing the store’s volunteer work force which may surpass 20 volunteers each day. • Promotes and is knowledgeable about Company programs and services. • Implements strategies, programs and activities as selected by the Foundation Executive Director and/or the Director of Thrift Stores. • Performs other duties as assigned.Compensation Pay Range: $16.48 - $23.69This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Thrift Store Assistant

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Librus CNA or Home Health Aide (HHA) is essential in delivering hands-on, compassionate care to ISNP members in skilled nursing facilities, communities, or private residences. Working in close partnership with the RN Care Coordinator and interdisciplinary team, this individual provides daily personal care, emotional support, and comfort-focused services aligned with the Librus Model of Care. This role includes end-of-life and high-needs duties, including presence during decline and active symptom episodes, without formal hospice enrollment. The CNA/HHA ensures patients receive respectful, attentive care that enhances dignity and quality of life during vulnerable stages of aging and illness.Qualifications: Required:<ul><li>Active certification as a CNA or HHA in the state of Florida.</li><li>Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.</li><li>Minimum of 1 year of experience providing hands-on care in an SNF, home health, hospice, or long-term care setting.</li><li>The ability to provide physical care, emotional presence, and dignity-based support.</li><li>Strong communication and time management skills.</li></ul>Preferred:<ul><li>Experience working with elderly or chronically ill populations.</li><li>Comfort with end-of-life support and palliative care environments.</li><li>Familiarity with SNF settings and interdisciplinary team workflows.</li><li>Bilingual a plus</li></ul>Competencies:<ul><li>Empathy, patience, and professionalism</li><li>Attention to detail and strong observation skills</li><li>Commitment to dignity-preserving care</li><li>Cultural sensitivity and emotional maturity</li><li>Team-based mindset with a mission-driven attitude</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities: Personal Care &amp; ADL Support:<ul><li>Assist patients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, feeding, and mobility.</li><li>Ensure patient safety and comfort while promoting independence when appropriate.</li><li>Monitor and report changes in condition or behavior to the RN Care Coordinator promptly.</li></ul>Comfort-Focused, Whole Person Support:<ul><li>Provide gentle, compassionate presence during times of active illness or decline.</li><li>Offer supportive touch, emotional presence, and comfort-based care interventions.</li><li>Support patients and families during advanced illness episodes, respecting cultural and personal end-of-life preferences.</li></ul>Model of Care Integration:<ul><li>Carry out care tasks in alignment with the Librus Model of Care, emphasizing proactive, person-centered support.</li><li>Collaborate with SNF staff, Providers, and RN Care Coordinators to ensure seamless care delivery.</li><li>Support the implementation of individualized care plans prioritizing dignity, symptom relief, and emotional well-being.</li></ul>Documentation &amp; Communication:<ul><li>Accurately document all care activities and observations per organizational standards.</li><li>Communicate clearly and compassionately with patients, families, facility staff, and the Librus clinical team.</li><li>Participate in team meetings and care plan discussions as needed.</li></ul>Compensation Pay Range: $16.48 - $23.69This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

CNA - Librus

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Per Diem RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications:<ul><li>Current license as RN in the state where the employee will be working</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>Minimum one (1) year nursing experience; hospice or hospital experience preferred</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet visit schedule</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to effectively communicate in English (verbal and written)</li><li>Flexible schedule to meet the needs of Hospice House patients</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Employees working at PACE, certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.</li></ul>Some locations may require:<ul><li>Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing</li><li>Completes clinical admissions for all Company services including, but not limited to:</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp; Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp; Identifies admission objections, concerns or other entry barriers and provides responses&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;Educates patient/family on admission requirements and addresses immediate needs○ Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs○ Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort<ul><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Obtains Physician orders</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;Completes documentation per Company policy<ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.</li><li>Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.</li><li>Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.</li><li>Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.</li><li>Attends patient deaths; prepares body for transport; oversees disposal of medications.</li><li>Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.</li><li>Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.</li><li>Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.</li><li>Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).</li><li>During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>Performs other duties as assigned.</li></ul>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.Compensation Pay Rate: $45.00This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

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