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Company ProfileGulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position SummaryThe Inside Sales Representative supports Gulf Coast JCB’s machine sales coverage by providing exceptional customer service and proactive sales support. This role manages inbound and outbound customer interactions, promotes JCB products, generates quotes, closes sales opportunities, and supports Outside Sales.Position Type: Full Time, Exempt&nbsp;Major Tasks, Responsibilities &amp; Key AccountabilitiesSales &amp; Customer Interaction<ul><li>Handle inbound sales inquiries via phone and email.</li><li>Make outbound calls to prospects and existing customers.</li><li>Understand customer needs and recommend equipment solutions.</li><li>Deliver accurate product information.</li><li>Prepare quotes and follow-up to close sales.</li><li>Process sales orders accurately.</li><li>Support Outside Sales with lead generation and customer follow-up.</li></ul>Customer Relationship Management<ul><li>Build and maintain strong customer relationships.</li><li>Ensure high customer satisfaction through responsive communication.</li><li>Handle customer concerns professionally.</li><li>Maintain detailed CRM records.</li><li>Provide regular sales activity updates to management.</li></ul>Marketing &amp; Promotion<ul><li>Create and publish approved social media or digital content.</li><li>Monitor industry trends to support marketing efforts.</li><li>Stay current on JCB product knowledge.</li></ul>Operational Coordination<ul><li>Coordinate with operations for equipment delivery.</li><li>Collaborate with the Gulf Coast JCB team to maintain a high-quality customer experience.</li></ul>Qualifications<ul><li>Minimum 2 years inside sales or parts/service sales experience, preferably in equipment or rental.</li><li>Strong customer service mindset.</li><li>Excellent verbal and written communication skills.</li><li>Effective multitasking and time-management skills.</li><li>Proficiency with CRM systems and Microsoft Office.</li><li>Strong problem-solving ability and attention to detail.</li><li>Ability to work independently and as part of a team.</li></ul>What It Means to Work at Gulf Coast JCBInside Sales is a critical part of our customer experience. You are often the first and most frequent point of contact for customers. We value proactive, customer-focused, reliable individuals driven to win the right way.Gulf Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilySalesPayTypeSalary

Gulf Coast JCB - Inside Sales Representative 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis role is an opportunity to lead the delivery of JCB’s customer support strategy in the assigned region, delighting our customers by developing a strong and capable dealer support network.Reporting to the Region General Manager – Parts &amp; Service. This role is based remotely with regular travel to customers, dealers and suppliers (70%) across the region (LA, MS, AR, OK).Position Type: Full Time, Non-Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop dealer support to levels that meet or exceed JCB Dealer established metrics.</li><li>Ensure dealer and customer queries and complaints are handled promptly and efficiently.</li><li>Ensure all weekly and monthly field reports are properly and timely completed and distributed.</li><li>Ensure dealers are able to offer adequate product support for new product introductions.</li><li>Ensure dealers are updated on all product changes and developments and FSl's completed.</li><li>Identify, evaluate, and propose new dealers in conjunction with commercial counterpart.</li><li>Identify dealer service training courses on all JCB products are required.</li><li>Conduct technical service training courses on all JCB products as required.</li><li>Conduct formal quarterly Dealer business plan reviews in conjunction with commercial counterparts.</li><li>Assist dealers with warranty policy training, implementation, and administration.</li><li>Administer New Policy Introduction Plans across all dealers.</li><li>Support National account and strategic account business as required.</li><li>Assist dealers with parts sales and marketing.</li><li>Ensure dealer personnel are trained and functional with JCB product support systems and tools.</li><li>Develop new dealers and positioning for future growth opportunities.</li></ul><ul><li>Increase product support connectivity and consistent representation in the marketplace.</li></ul>Minimum Qualifications <ul><li>Bachelor's Degree preferred.</li><li>5 + years technical service experience with construction equipment</li><li>7 + years of technical service/training experience within a related industry is preferred.</li><li>Must be able to travel extensively (70%).</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Aftermarket Business Manager - South East 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeIn this role, the Safety Technician will support JCB North American headquarters operations located in Pooler, GA. This role will support the EHS Director, Manager and Specialist in all areas applicable to OSHA general industry manufacturing as well as all Federal and State Environmental responsibilities typical to manufacturing operations. &nbsp;The majority of time for this job is on the manufacturing floor.Position Type: Full Time,Non-Exempt&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Provide day to day support for all core OSHA programs and standards applicable to general industry manufacturing </li><li>Support in the development and updates of OSHA and Environmental policies, programs and standards</li><li>Support with and lead incident investigations (first aid, near misses, recordable, environmental and property damage) using a team-based approach to problem solving and to effectively implement corrective actions </li><li>Support in preparation and delivery of EHS performance reports for leadership </li><li>Support implementation of sustainability and recycling initiatives</li><li>Conduct EHS related inspections and audits, generate reports and communicate findings. </li><li>Provide day-to-day technical safety and health advice and consultation to employees and contractors</li><li>Train and certify employees on forklifts and P.I.Ts. </li><li>Identify and address at risk behaviors and conditions </li><li>Capable of developing PowerPoint Presentations, Excel documents, and strong record keeping skills.</li><li>Other duties as assigned by the Director or Manager of Safety </li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>2 years related experience in general industry manufacturing environments &nbsp;</li></ul>Preferred Qualifications<ul><li>OSHA 10/30 card, environmental certifications, experience preferred</li><li>Basic understanding of fire protections systems a plus, but not required</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Ability to learn knowledge of Environmental, Health and Safety Regulatory Compliance </li><li>Strong interpersonal skills, particularly in communication and persuasion in employee interactions</li><li>Skills related to computer programs, including Microsoft Word, Excel, PowerPoint, and other applications </li><li>Integrity and ability to maintain confidentiality of information&nbsp; </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li><li>While performing the duties of this job, the employee is regularly required to talk and hear. </li><li>The employee regularly is required to stand, walk, sit, bend, kneel, stoop, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee must be able to climb ladders and work at heights from time to time. </li><li>The employee frequently lifts and/or moves objects up to 35 pounds. </li><li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManufacturing Non-ExemptPayTypeHourly

Safety Tech 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeWe are seeking a strategic and analytical Sales and Operations Planning (S&amp;OP) Manager to lead the integrated planning process for our North America construction equipment business. This role is pivotal in aligning demand forecasts with supply capabilities, optimizing inventory, and ensuring cross-functional collaboration to meet business objectives.Position Type: Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Lead and facilitate the monthly S&amp;OP process, ensuring alignment across Sales, Operations, Finance, and Supply Chain.</li><li>Develop and maintain accurate demand forecasts using historical data, market trends, and input from commercial teams.</li><li>Collaborate with manufacturing and procurement teams to align supply plans with demand forecasts.</li><li>Identify gaps, risks, and opportunities in the supply-demand balance and recommend mitigation strategies.</li><li>Drive continuous improvement in forecasting accuracy, inventory optimization, and service levels.</li><li>Support new product introductions and phase-outs through integrated planning.</li><li>Prepare and present S&amp;OP dashboards and reports to senior leadership.</li></ul><h4>Key Performance Indicators (KPIs)</h4><ul><li>Forecast Accuracy (%): Measure of how closely the forecast aligns with actual sales.</li><li>Inventory Turns: Efficiency of inventory usage across product lines.</li><li>Customer Service Level (%): Percentage of orders fulfilled on time and in full.</li><li>Supply Plan Adherence: Alignment of actual production with planned supply.</li><li>Excess &amp; Obsolete Inventory (%): Value of inventory not aligned with demand.</li><li>On-Time Delivery (OTD): Percentage of shipments delivered as scheduled.</li><li>Working Capital Impact: Effectiveness of planning in managing inventory investment</li></ul>Minimum Qualifications <ul><li>Bachelor’s degree in Business, Supply Chain, Engineering, or related field; MBA preferred.</li><li>5+ years of experience in S&amp;OP, demand planning, or supply chain management, ideally in the construction equipment or heavy machinery sector.</li><li>Strong analytical skills with proficiency in Excel, ERP systems (e.g., SAP, Oracle), and planning tools (e.g., Kinaxis, Anaplan, Netstock).</li></ul>Preferred Qualifications<ul><li>Excellent communication and stakeholder engagement skills.</li><li>Proven ability to lead cross-functional teams and drive consensus.</li><li>Experience with data visualization tools (e.g., Power BI, Tableau) is a plus.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Sales and Operations Planning Manager (S&OP)

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; SAFETY TECH&nbsp;Weekend Shift 6am-6pm Friday -Sunday$3.00 shift differential&nbsp;Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeIn this role, the Safety Technician will support JCB North American headquarters operations located in Pooler, GA. This role will support the EHS Director, Manager and Specialist in all areas applicable to OSHA general industry manufacturing as well as all Federal and State Environmental responsibilities typical to manufacturing operations. &nbsp;The majority of time for this job is on the manufacturing floor.Position Type: Full Time, Non-Exempt&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Provide day to day support for all core OSHA programs and standards applicable to general industry manufacturing </li><li>Support in the development and updates of OSHA and Environmental policies, programs and standards</li><li>Support with and lead incident investigations (first aid, near misses, recordable, environmental and property damage) using a team-based approach to problem solving and to effectively implement corrective actions </li><li>Support in preparation and delivery of EHS performance reports for leadership </li><li>Support implementation of sustainability and recycling initiatives</li><li>Conduct EHS related inspections and audits, generate reports and communicate findings. </li><li>Provide day-to-day technical safety and health advice and consultation to employees and contractors</li><li>Train and certify employees on forklifts and P.I.Ts. </li><li>Identify and address at risk behaviors and conditions </li><li>Capable of developing PowerPoint Presentations, Excel documents, and strong record keeping skills.</li><li>Other duties as assigned by the Director or Manager of Safety </li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>2 years related experience in general industry manufacturing environments &nbsp;</li></ul>Preferred Qualifications<ul><li>OSHA 10/30 card, environmental certifications, experience preferred</li><li>Basic understanding of fire protections systems a plus, but not required</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Ability to learn knowledge of Environmental, Health and Safety Regulatory Compliance </li><li>Strong interpersonal skills, particularly in communication and persuasion in employee interactions</li><li>Skills related to computer programs, including Microsoft Word, Excel, PowerPoint, and other applications </li><li>Integrity and ability to maintain confidentiality of information&nbsp; </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li><li>While performing the duties of this job, the employee is regularly required to talk and hear. </li><li>The employee regularly is required to stand, walk, sit, bend, kneel, stoop, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee must be able to climb ladders and work at heights from time to time. </li><li>The employee frequently lifts and/or moves objects up to 35 pounds. </li><li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeHourly

Safety Tech - Weekend

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeIn this role, the EHS (Environmental Health and Safety) Manager will provide leadership and support for the EHS programs at JCB North America Headquarters. The EHS Manager develops, implements, supports, and administers site safety programs ensuring the plant complies with applicable health and safety corporate initiatives, laws, regulations, and to achieve an injury-free work environment. &nbsp;Position Type: Full Time, Exempt&nbsp;<h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Ensures compliance with OSHA requirements and JCB’s health and safety program requirements.</li><li>Serves as lead for specific safety programs to implement and sustain requirements and training.</li><li>Integrates continuous improvements in safety systems and helps drive employee engagement to achieve desired results.</li><li>Collaborates with JCB employees to identify and implement improvements driving overall reduction in hazards through the use of programs such as Safe Work Observations, Hazard Recognition and Ergonomic Evaluations </li><li>Conduct EHS related inspections and audits, generate reports and communicate findings. </li><li>Provide day-to-day technical safety and health advice and consultation to employees and contractors</li><li>Demonstrate the ability to work collaboratively and cooperatively with all levels of management, peers, and employees </li><li>Work closely with all department managers and employees to drive, build and sustain a healthy safety culture</li><li>Work and communicate with injured employees, medical professionals, claims staff and others to obtain the necessary information to ensure best interest of employees and the company are met</li><li>Manage the development, implementation, and delivery of EHS related training programs, including new hire and refresher training for all employees as needed</li><li>Serve as incident commander during fire and/or medical emergency responses </li><li>Other duties as assigned. </li></ul>Nature &amp; ScopeReports to Director EHS. &nbsp;Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Bachelor’s degree in Environmental or Safety related field or equivalent </li><li>5-7+ years EHS related experience in general industry manufacturing environments with direct exposure to environmental and/or health and safety field&nbsp; </li><li>Must pass any drug screens, background checks and any pre-employment</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree in Occupational Health and Safety and five years’ experience in manufacturing operations</li><li>Environmental certifications, experience preferred</li><li>Advanced knowledge of fire protections systems a plus</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Advanced Knowledge of Environmental, Health and Safety Regulatory Compliance </li><li>Strong interpersonal skills, particularly in communication and persuasion in employee interactions</li><li>Knowledge of applicable 29 CFR 1910 - OSHA General Industry Standards&nbsp;&nbsp; </li><li>Training development and delivery </li><li>Knowledge and skill in using a variety of computer programs, including Microsoft Word, Excel, PowerPoint, and other applications </li><li>Integrity and ability to maintain confidentiality of information&nbsp; </li><li>Public speaking and presentation skills. </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. </li><li>While performing the duties of this job, the employee is regularly required to talk and hear. </li><li>The employee regularly is required to stand, walk, sit, bend, kneel, stoop, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee must be able to climb ladders and work at heights from time to time. </li><li>The employee frequently lifts and/or moves objects up to 25 pounds. </li><li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Safety Manager

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position Summary:The Plant Quality Manager will be responsible for overseeing all aspects of plant quality performance, ensuring compliance with JCB standards and customer expectations. This role includes managing the inspection team, owning quality gates for products, and driving continuous improvement initiatives across manufacturing operations. The Quality Manager will work closely with production, engineering, and leadership teams to deliver defect-free products and maintain a robust quality management system.Key Responsibilities:<ul><li>Lead and manage the plant quality function, including supervision of quality inspectors.</li><li>Own and maintain quality gates for products throughout the manufacturing process.</li><li>Monitor and improve overall plant quality performance, including scrap, rework, and customer returns.</li><li>Develop and implement inspection plans, audit schedules, and quality control procedures.</li><li>Conduct root cause analysis and lead corrective and preventive actions (CAPA) for internal and external quality issues.</li><li>Collaborate with manufacturing engineering and operations to ensure process capability and product compliance.</li><li>Drive continuous improvement initiatives using Lean, Six Sigma, and structured problem-solving methodologies.</li><li>Ensure adherence to ISO 9001 and JCB quality management systems, including documentation and record-keeping.</li><li>Provide training and guidance to quality inspectors and production personnel on standards and best practices.</li><li>Prepare and present quality performance reports to plant leadership and corporate teams.</li></ul>Qualifications:Required:<ul><li>Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.</li><li>5+ years of experience in quality management within a manufacturing environment.</li><li>Strong leadership skills with experience managing teams.</li><li>In-depth knowledge of quality tools such as 8D, FMEA, SPC, and root cause analysis.</li><li>Proficiency in reading engineering drawings and using precision measurement tools.</li><li>Excellent problem-solving, communication, and organizational skills.</li></ul>Preferred:<ul><li>Experience in heavy equipment or automotive manufacturing.</li><li>Certification in Lean Six Sigma or ASQ Quality Management.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Plant Quality Manager

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is essential for maintaining an optimum span of control for Team Members and to give adequate support, training and development to Team Members in multiple areas of manufacturing.&nbsp; Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Lead the team in a production environment</li><li>Manage team members’ schedules and assign daily tasks</li><li>Perform labor operations such as assembling and sub-assembling equipment and parts that make up the backhoe loader using hand tools and power tools</li><li>Ability to operate overhead cranes, manipulators and assembly equipment</li><li>Supporting and developing the team members and team leaders</li><li>Continuously measuring and improving safety, quality, efficiency and cost</li><li>Conducting daily safety meetings and team meetings</li><li>Providing training and feedback to fellow team members to help facilitate continuous improvement</li></ul>Nature &amp; ScopeReports to Operations Manager.Minimum Qualifications<ul><li>Must pass drug screens, background checks and pre-employments tests as applicable.</li><li>High school diploma</li><li>Two years of experience in assembly</li><li>One year of experience in a supervisory role</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in manufacturing or related field</li><li>Five years of assembly experience in a related industry</li><li>Four years of experience in a supervisory/team leader role&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Effective communication and problem-solving skills</li><li>Detail oriented and self-directed</li><li>Multi-task while maintaining a sense of urgency</li><li>Flexibility with work activities; available to work overtime</li><li>Operate a forklift, pneumatic or various hand tools and/or heavy equipment or the demonstrated ability to learn</li><li>Must wear Personal Protective Equipment as required</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to work flexible schedule, including but not limited to 12-hour shifts/7 days a week</li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be capable of keeping pace with current production speed</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Manufacturing Supervisor-Fabrication

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is essential for maintaining an optimum span of control for Team Members and to give adequate support, training and development to Team Members in multiple areas of manufacturing.&nbsp;Position Type: Exempt&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Lead the team in a production environment</li><li>Manage team members’ schedules and assign daily tasks</li><li>Perform labor operations such as assembling and sub-assembling equipment and parts that make up the backhoe loader using hand tools and power tools</li><li>Ability to operate overhead cranes, manipulators and assembly equipment</li><li>Supporting and developing the team members and team leaders</li><li>Continuously measuring and improving safety, quality, efficiency and cost</li><li>Conducting daily safety meetings and team meetings</li><li>Providing training and feedback to fellow team members to help facilitate continuous improvement</li></ul>Nature &amp; ScopeReports to Operations Manager.Minimum Qualifications<ul><li>Must pass drug screens, background checks and pre-employments tests as applicable.</li><li>High school diploma</li><li>Two years of experience in assembly</li><li>One year of experience in a supervisory role</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in manufacturing or related field</li><li>Five years of assembly experience in a related industry</li><li>Four years of experience in a supervisory/team leader role&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Effective communication and problem-solving skills</li><li>Detail oriented and self-directed</li><li>Multi-task while maintaining a sense of urgency</li><li>Flexibility with work activities; available to work overtime</li><li>Operate a forklift, pneumatic or various hand tools and/or heavy equipment or the demonstrated ability to learn</li><li>Must wear Personal Protective Equipment as required</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to work flexible schedule, including but not limited to 12-hour shifts/7 days a week</li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be capable of keeping pace with current production speed</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Manufacturing Supervisor - SSA

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors.JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.At JCB, we stand behind our products – and our name.Position PurposeWe are seeking a highly skilled Marketing Automation Manager to lead our marketing automation department, with primary responsibility for Oracle Eloqua. In this pivotal role, you will drive the strategy, execution, and optimization of automated marketing campaigns to enhance lead generation, nurturing, and customer engagement. You'll oversee integrations with our core tech stack—Salesforce for CRM, Optimizely for website personalization, and Smartly for paid media—while managing a team to ensure seamless data flow and campaign efficiency. The ideal candidate is an Oracle Eloqua expert who can elevate our marketing operations to deliver measurable ROI and personalized customer experience.Position TypeExempt &nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Lead Oracle Eloqua Operations: Design, build, test, and deploy complex automated campaigns, including email nurturing, lead scoring, segmentation, and A/B testing within Oracle Eloqua. Ensure high deliverability, personalization, and compliance with anti-spam laws.</li><li>Tech Stack Integration and Optimization: Manage seamless integrations between Oracle Eloqua and Salesforce (CRM), Optimizely (website), and Smartly (paid media). Collaborate with teams to automate data flows, enrich customer profiles, and track multi-channel performance.</li><li>Team Leadership and Development: Supervise and mentor the Marketing Automation Specialist and Customer Data Enrichment Developer. Foster a collaborative environment, provide training on Eloqua best practices, and delegate tasks to maximize team efficiency.</li><li>Performance Analysis and Reporting: Monitor campaign metrics (e.g., open rates, conversions, ROI) using Eloqua's analytics tools. Generate insights and reports to inform strategy, identifying opportunities for optimization and scaling successful tactics.</li><li>Strategy and Innovation: Develop and implement marketing automation strategies aligned with business goals, incorporating best practices like dynamic content personalization, behavioral targeting, and AI-driven predictive scoring.</li><li>Compliance and Best Practices: Ensure all activities adhere to data privacy regulations and industry standards. Stay updated on marketing automation trends, such as zero-party data collection and omnichannel orchestration, to keep our programs cutting-edge.</li><li>Cross-Functional Collaboration: Work closely with sales, content, and product teams to align automation efforts with broader marketing initiatives, ensuring lead handoff processes are efficient and effective.</li></ul>Key Performance Indicators<ul><li>Lead Generation Volume: Number of new leads captured through automated campaigns, ensuring steady pipeline growth</li><li>Conversion Rate (Lead to Retail): Percentage of leads that progress to Retail, indicating effective nurturing. Use Eloqua lead scoring and Salesforce integration to monitor progression rates.</li><li>Email Campaign Performance: Metrics like open rates, click-through rates (CTR), and conversion rates to assess engagement and content relevance. | Analyze Eloqua email reports; benchmark against industry </li><li>ROI on Marketing Automation: Return on investment from campaigns, showing financial impact</li><li>Pipeline Velocity: Speed at which leads move through the funnel, from initial contact to closed-won deals. Measure average days in each stage via Eloqua-Salesforce sync; factor in optimizations from data enrichment. </li><li>Data Quality and Enrichment Accuracy: Effectiveness of customer data management, overseen by the Customer Data Enrichment Developer. Audit error rates in Eloqua databases (e.g., duplicate records, incomplete profiles); track enrichment success rate.</li><li>Campaign Launch Efficiency: Time and resources to deploy new campaigns, reflecting operational agility. Track average days from planning to launch; include team input from the Marketing Automation Specialist</li><li>Customer Engagement Score: Overall interaction levels across channels, using behavioral data. Aggregate scores from Eloqua (e.g., opens, clicks, web visits via Optimizely); weight by recency and frequency. </li><li>Compliance and Deliverability Rate: Adherence to regulations (e.g., CCPA) and email inbox placement success. Monitor bounce rates, spam complaints in Eloqua; conduct regular audits. </li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Marketing, Business, Information Technology, or a related field (Master's preferred).</li><li>5+ years of hands-on experience in marketing automation, with proven expertise in Oracle Eloqua as the primary platform.</li><li>Highest-level Oracle Eloqua University training and certifications, including Oracle Eloqua Certified Master (or equivalent, such as Eloqua Marketing Operations Master or Campaign Execution Master).</li><li>Demonstrated experience integrating Eloqua with CRM systems like Salesforce, website platforms like Optimizely, and paid media tools like Smartly (or similar ecosystems).</li><li>Strong leadership skills with at least 2+ years managing small teams in marketing operations or automation roles.</li><li>Proficiency in data analysis, SQL querying, and marketing metrics to drive ROI-focused decisions.</li><li>Excellent problem-solving abilities and a track record of optimizing campaigns for better engagement and conversion rates.</li></ul>Preferred Qualifications<ul><li>Experience in B2B marketing environments, particularly in industries with complex sales cycles.</li><li>Familiarity with additional tools like Google Analytics, Tableau, or BI platforms for advanced reporting.</li><li>Knowledge of HTML/CSS for custom email templates and landing pages in Eloqua.</li><li>Certifications in related areas, such as Salesforce Certified Marketing Cloud Consultant or Google Analytics.</li><li>Understanding of agile methodologies for rapid campaign testing and iteration, as practiced by leading companies like Salesforce and Marketo users.</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>The employee is occasionally required to stand and walk.</li><li>The employee must frequently lift and/or move up to 10 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at&nbsp;<a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

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