field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior UX Designer to work in Fidelity’s Charitable group in Westlake, TX!</p> <p>Fidelity Charitable is looking for a Senior User Experience Designer who is passionate about making charitable giving simple and effective. We are crafting digital experiences that inspire Fidelity Charitable donors to make more of a difference with their philanthropic dollars. It’s a fast-paced environment where decisions are customer-centric, data-focused, collaborative, and iterative.</p> <h3><strong>The Team</strong></h3> <p>This role is part of the UXD &amp; Digital Experience team creating experiences for donors, advisors, and internal associates. This role supports 2 agile teams and will work with their squads daily while reporting to the Director of Design. You’ll partner with analysts, business strategists, and developers to bring the work to life.</p> <h3><strong>The Expertise You Have</strong></h3> <ul> <li>7-10+ years of UX experience preferred </li><li>5+ years on agile teams delivering value in digital products preferred </li><li>Experience organizing, conducting, and/or using research to support evidence-focused design decisions a must </li><li>A digital portfolio we can review online is required </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>Ability to understand and empathize with customer needs, motivations and behaviors, and translate them into compelling design </li><li>A drive to design the overall end-to-end user experience – from the big picture (the overall user experience and consistency across an entire product) down to specifics of UI layout for a feature or flow </li><li>Ability to create sketches, wireframes, user flows, mockups, prototypes, and other product artifacts to effectively communicate the why behind your designs while aligning with product requirements </li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Must have experience with and be comfortable working in a rapid, iterative software development process </li><li>Effective communication as a writer, presenter, and facilitator with the ability to give and receive feedback as a collaborator within various teams and design skill levels </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Creativity, imagination, and curiosity </li><li>Meticulous and highly developed organizational skills including the ability to prioritize tasks and meet deadlines </li><li>Operational understanding of digital tools like Figma, Jira, and Confluence preferred </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Collaboration with other UX designers and stakeholders </li><li>Improving our digital experience to help deliver value to donors, advisors and, in turn reduce issues for our service delivery teams. </li><li>Connecting people across the organization to align on a common opportunity space and facilitate idea generation. </li><li>Identifying or conducting user research to understand the customer problems to address </li><li>Demonstrating to others ‘how’ and ‘why’ design decisions are made. </li></ul>

Fidelity TalentSource

Senior UX Designer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisitions Operations associate to work in Westlake TX!<br> <br> <strong>The Role</strong><br> As a Talent Acquisition Operations associate, you will partner with Talent Acquisition Partners, Account Managers, and the business to support the pre-offer, offer, and onboarding phases of the recruitment life cycle. Fidelity Talent Acquisition’s goal is to ensure every candidate at Fidelity has an exceptional experience entering Fidelity, and the TA Ops team plays a very significant role in delivering that experience. <ul> <li>Create job requisitions for Fidelity hiring manager’s full time roles for job postings.</li> <li>Prepare offer letters and onboarding documents based on information provided by the Talent Acquisition Partners.</li> <li>Monitor candidate progress through the recruiting process to ensure timely completion of tasks and documents.</li> <li>Act as the candidate’s point of contact for all questions related to the onboarding process and provide guidance with high levels of customer service.</li> <li>Respond in a timely and professional manner to unexpected situations</li> <li>Schedule new hire appointments with attention to detail and understanding of the overall onboarding deadline requirements.</li> <li>Maintain confidentiality of highly sensitive data and information, and be a trusted partner to Talent Acquisition Partners, HR Partners, and other business partners.</li> <li>Develop relationships with internal groups in order to create strong partnerships to successfully onboard new hires and improve candidate experience.</li> <li>Partner closely with Talent Acquisition Partners, staffing, and account managers to facilitate seamless requisition creation, offer letter extension, and onboarding of new hires.</li> <li>Leverage Staffing expertise, organizational knowledge, and sound business judgment in order to contribute to the business and build credibility with candidates, clients, and business partners</li> <li>Contribute or own ad hoc projects on an as needed basis.</li> </ul> <strong>The Expertise and Skills You Bring </strong> <ul> <li>Bachelor’s degree</li> <li>Customer experience required</li> <li>Excellent interpersonal and communication skills and the ability to work effectively with a diverse workforce.</li> <li>Ability to take care of candidate needs while following company procedures.</li> <li>Demonstrates ownership to resolve candidate issues and provide appropriate solutions.</li> <li>Ability to empathize with and prioritize candidate needs.</li> <li>Experience in a fast paced, high energy environment</li> <li>Ability to handle difficult situations with high standards of professionalism and confidentiality</li> <li>A high aptitude to learn new things quickly and adapt to new situations</li> <li>Willing to take initiative and work independently</li> <li>Self-motivated individual with a high attention to detail and ability to prioritize</li> <li>Aptitude towards collaboration and teamwork</li> <li>Highly organized and efficient; skilled at multi-tasking</li> <li>Experience using MS Office, including Outlook, Excel, Word</li> <li>Experience using SharePoint and OneNote is a plus</li> <li>Proficiency in web-based recruiting systems preferred</li> <li>WorkDay experience is a plus</li> <li>Exposure to various compensation package structures including cash, variable pay, other incentives is a plus</li> </ul> <br> <strong>The Team</strong><br> Fidelity Talent Acquisition is focused on attracting the best talent to the firm to help drive the best business results. Talent Acquisition Operations main responsibility is to drive the post offer process for all candidates and provide a smooth, easy experience into Fidelity Investments. On the Talent Acquisition Operations team, we take care to ensure all of our new hires are treated well, receive the attention they need, and are onboarded to the firm as accurately as possible. At Fidelity, our greatest asset is our people, and we focus on providing our qualified talent with a seamless onboarding experience.<br> <br> <strong>Company Overview:</strong><br> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br> <br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> <br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.<br> <br> <strong>Information about Fidelity Investments:</strong><br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace<br> <br> The hourly pay rate range for this position is $25.00-27.00 per hour.<br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Talent Acquisition Operations

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Service Representative in Westlake, TX and Smithfield, RI!</p> <p>Do you want to work for a fast paced, growing organization where people make the difference? Do you flourish with providing exceptional client service? Join us as a Transaction Service Representative where you will assist in servicing and processing transactions for our Custody clients.<br> </p> <p><strong>Rate:</strong> $22.00 per hour.</p> <p><strong>Duration: </strong>3 months with likely extensions, possible conversions to FTE depending on performance and other factors<br> </p> <h3><strong>The expertise we’re looking for</strong></h3> <ul> <li>1 year of financial or customer services experience or equivalent work experience </li><li>Consistent record in high volume, high paced data centric processing environment </li><li>Customer oriented </li><li>High school diploma </li></ul> <h3>The purpose of your role</h3> <p>The Transaction Service Representative (TSR) will work in a centralized Operations team, which consists of Money Movement, TOA, and New Account/Maintenance associates. Associate will work on all operational requests submitted from Fidelity Custody Advisors and Service Teams, ranging from fundamental/simple transactions to specialty/complex transactions. The TSR will be expected to master the fundamental processing queues and will be responsible for the accurate and timely processing of the transaction requests, ultimately providing a positive overall operational experience for those clients. To be successful in this role, one must have or gain a working knowledge of several Fidelity processing and workflow systems. Representatives are expected to be key contributors to a positive workplace environment, process improvement, and demonstrate a strong commitment to partnership and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Representatives are expected to consistently track and maintain performance metrics related to productivity and quality.</p> <h3>The skills you bring</h3> <ul> <li>Your ability to work well on teams and in fast-paced, cross-collaborative environments. </li><li>You think analytically and deliver solutions to complex challenges. </li><li>You take pride in your work and have a detail-oriented mindset. </li><li>Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions. </li><li>You have intermediate to advanced knowledge of Microsoft Office applications. </li></ul> <h3>The value you deliver</h3> <ul> <li>Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner. </li><li>Driving high satisfaction, quality and efficiency for both the client and Fidelity. </li><li>Delivering superior results quickly and efficiently, using effective time management skills. </li><li>Driving innovation through curiosity and comprehensive understanding of business processes and challenges. </li><li>Bringing energy and excitement to your role every day. </li></ul> <h3>How your work impacts the organization</h3> <p>The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy in an effort to optimize their experience with Fidelity; in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support.</p>

Transaction Processor

<h3><strong>The Team</strong></h3> <p>Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis.</p> <h3><strong>The Expertise You Have</strong></h3> <ul> <li>Bachelor’s degree in Computer Science or equivalent </li><li>6+ years hands-on experience as a systems engineer </li><li>Design, build and maintain Amazon Connect Contact Flows and routing logic </li><li>Implement dynamic and skill-based routing using AWS Lambda (Node.js or Python) and Dynamo DB </li><li>Integrate Amazon Lex bots for conversational IVR, third APIs, and enterprise systems e.g., CRM, case management </li><li>Manage call recording, error handling, and failover routing logic </li><li>Configure and maintain queues, routing profiles and hours of operation </li><li>Troubleshoot call logs using CloudWatch and optimize routing for performance </li><li>Provide documentation, knowledge transfer, and architectural guidance to internal teams </li><li>Work cross-functionally with internal teams (cloud, security, telephony, support) as needed </li><li>Experience with version control and CI/CD for Lambda deployments. </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li><li>Exposure to Genesys will be a plus </li><li>Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus </li><li>Hands-on AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training) </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Foster a culture of best in class software engineering practices </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership and accountability for figuring out what needs to be done </li></ul> <h3><strong>Company Overview</strong></h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our <strong>diverse and inclusive</strong> workplace where we <strong>respect and value</strong> our associate for their unique perspectives and experiences. For information about working at Fidelity, visit <strong>FidelityCareers.com</strong>.</p> <p>Fidelity Investments is an equal opportunity employer.</p>

Systems Engineer

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cyber Security Analyst to work in the Cyber Security Business unit in Westlake, TX!</p> <h3><strong>The Role</strong></h3> <p><strong>Principal Cybersecurity Edge Security Ops</strong></p> <p>The job involves performing functions related to Network and Perimeter specialized Security Engineers including Web Application Firewall, Email Security, , Network and cloud security Cyber Incident Response. Looking for an energetic, hard charging individual able to keep up in an exciting and fast-moving security operations team that is engaged in several high-profile security projects to enhance Fidelity’s security posture. The candidate will be immersed in a quick changing environment in a very rapid changing threat landscape, working with numerous security experts. The qualified candidate must be adaptable and able to work in a fast-paced environment where learning new skills and understanding new system architectures quickly is a key to success.</p> <h3><strong>The Team</strong></h3> <p>The Principal Cybersecurity Analyst will work with the external defense team to quickly identify indications of compromise and inform customers with actionable and complete information. This role will assist and coordinate with incident response staff, threat intelligence, vulnerability management, and perimeter security teams during response activities and cyber investigations. This position works closely with our ISO for each Business Unit and directly with internal and external customers.</p> <h3><strong>The Expertise You Have </strong></h3> <p><strong>Technical:</strong></p> <ul> <li>Perimeter and cloud security Expert with an outstanding understanding of the latest practices and trends in edge security. </li><li>Solid experience in Web application firewall and API Security. Good exposure to how to proactively combat OWASP top 10, Account take over , API and other bot external attacks . </li><li>Evaluate, deploying and managing Akamai / AWS / Azure Web Application Firewall security configuration. </li><li>Good knowledge of Email Security (EOP), Email Security Network IDS/IPS, WAF, DDoS Control and Cloud Security. </li><li>Advance experience on Splunk or other SIEM (Security information and event management) Monitoring. Log Analysis Expertise?- Web logs, NetFlow and Packet Analysis ? </li><li>Analyzing web traffic patterns to improve protections. </li><li>Reviewing policy enforcement change requests; interviewing submitters who have requested security configuration changes and require additional requirements gathering. </li><li>Knowledge of Agile, DevSecOps, Open Source and a programming language is of substantial advantage </li><li>Manage Cyber Incidents and other service incidents for WAF and other security technologies </li></ul> <h3><strong>Behavioral</strong></h3> <ul> <li>Positive personality and can-do attitude; you also have good communication skills with an excellent command of the English language. </li><li>Open-minded, empathic and a team-mate with a partnering approach and an enthusiastic and motivated personality, with demonstrated experience in solving complex challenges </li><li>Intellectually curious and therefore remain abreast of new technologies and developments relating to technical products that might be used enterprise wide and software delivery methodologies </li><li>Proficient in balancing business partner views and interests </li><li>Teammate with effective interpersonal &amp; communication skills (written and verbal) </li><li>Senior technical and non-technical Stake holder management skills </li></ul> <h3><strong>The Skills You Bring </strong></h3> <ul> <li>Candidates with 7 to 9 years of security experience are preferred, particularly those who have worked in corporate settings. </li><li>Mandatory is WAF Operations and E Mail Security is Secondary. </li><li>Security experience with any WAF provider, API definitions, custom rules, writing bot management rules and analyzing traffic logs. </li><li>Proven experience troubleshooting and simulating HTTP client requests (e.g., curl, postman, HAR file analysis). </li><li>Strong understanding of core networking concepts (e.g. – TCP/IP, DNS, HTTP, proxy, load-balancing, etc.). </li><li>Functional experience with Splunk, SIEM, or other log aggregation &amp; analysis technologies. </li><li>Experience with cloud solutions such as AWS or other IaaS/PaaS/SaaS environments. </li><li>Ability to interact with both technical and non-technical staff, including management and executives, with experience articulating technical material in business terms. </li><li>Functional understanding of network controls and policies to stop cyber threats. </li><li>Familiarity with external facing security controls that can stop external attacks that may occur: such as WAF tuning, Bot management, API protection, network policy governance, troubleshooting, and incident response. </li><li>Familiarity with criminal activities and the attacks that may occur in each layer of the OSI model. </li><li>Ability to make information security risk determinations based on intelligence analysis. </li><li>Understanding cyber threats, malicious cyber threat actor motivations, and capabilities relevant to regions of interest. </li></ul> <h3>Dynamic Working – Post Pandemic</h3> <p>Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of their assigned two full weeks.</p>

Cyber Security Analyst

<p><strong>Senior UX Designer</strong></p> <p>The Role</p> <p>Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.</p> <p>The Expertise and Skills You Bring</p> <p>· Experience</p> <p>o 4-6+ years of UX or related experience is preferred</p> <p>o A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</p> <p>o Experience working on agile teams delivering value in digital products preferred</p> <p>o Experience running and/or using research to support evidence-focused design decisions preferred</p> <p>o A digital portfolio we can review online is required</p> <p>· Skills</p> <p>o An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</p> <p>o Ability to design across all channels including web, native, and automated</p> <p>o Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</p> <p>o A foundation of development knowledge, both web and mobile</p> <p>o Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</p> <p>o Partnering with user research to understand the customer problems to tackle</p> <p>o Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</p> <p>o An unwavering curiosity to ask why</p> <p>o Design brings you happiness</p> <p>· Senior UX Designers typically:</p> <p>o Lead the design strategy and execution on their product team, with some guidance and coaching</p> <p>o Help define the design work and deliver business outcomes on the product team</p> <p>o Consult with the product owner to help inform product strategy</p> <p>o Contribute to the culture of the UXD group</p> <p>The Team</p> <p>This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.</p> <p>COVID Work Policy (exclude if role is 100% remote)</p> <p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</p> <p>Dynamic Working – Post Pandemic (exclude if role is 100% remote)</p> <p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p> <p>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you</p>

User Experience Designer

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in the Cyber Security Business unit in Westlake, TX.</p> <h3><strong>Software Engineer in Test</strong></h3> <p>In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Software Engineer in Test Automation for our migration to an enterprise SailPoint IdentityIQ that will offer improved management access rights across our global enterprise.</p> <h3><strong>The Team</strong></h3> <p>The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm.</p> <h3><strong>The Expertise You Have </strong></h3> <ul> <li>B.S. Computer Science, Computer Engineering, or similar technical field. </li><li>6+ years of software test automation for application user interfaces, services/APIs, and data quality. </li><li>Experience with automation of functional, regression, performance, and chaos testing </li><li>You have hands-on experience in testing using the following technologies: </li><li>Experience with unit testing using framework such as JUnit, TestNG, Jasmine/Karma </li><li>Experience with test automation tools such as Cucumber, <strong>Selenium, Playwright</strong>, Karate, Katalon </li><li>Experience with data quality tools such as <strong>ICEDQ</strong> </li><li>Experience with performance testing using tools such as <strong>JMeter, RushHour</strong> </li><li>Experience with test management by design, develop, document, and execute tests in <strong>Xray</strong> </li><li>Experience with Application Lifecycle Management tools such as Git, Jenkins, JIRA </li><li>Experience with application monitoring tools such as DataDog, Splunk </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>You will be capable of building end-to-end test automation for applications </li><li>Mine and manipulate data to create test data for multiple or complex projects </li><li>Define automated regression tests for future projects and for ongoing regression efforts </li><li>Document and report on identified system testing issues in standard defect tracking tool </li><li>Identify defects in multiple environments and throughout all phases of the development life cycle and ensure that development groups address all open defects in a timely manner. </li><li>Integration of test automation with Continuous Integration Tools such as Jenkins </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>Adhere to established software engineering standard methodologies and standards. </li><li>Ability to quickly learn, apply new technical skills, adapt and thrive to meet the needs of a fast paced, changing environment </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Team player testing software in a fast-paced and highly flexible environment </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering quality practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li></ul> <h3><strong>Preferred Technology Experience</strong></h3> <ul> <li>Junit, TestNG, Jasmine/Karma </li><li>Selenium, Playwright </li><li>Cucumber </li><li>Xray </li><li>JMeter, RushHour </li><li>ICEDQ </li><li>Gremlin is a plus </li></ul> <p><strong>Dynamic Working </strong></p> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p>

Software Engineer in Test

Event Operator<br> An Event Operator is a core member of the High Touch Services Managed Events technical production team who operates and manages highly specialized technology-differentiated conference and collaboration facilities and virtual Events. Service offerings encompass live meeting/event Operation support and Coordination of regional resources. You will work directly with advanced audiovisual systems, audio/video/web conferencing, live streaming media, and post-production needs.<br> The Expertise we’re looking for <ul> <li>Bachelor’s degree or equivalent experience</li> <li>Strong event support background with at least 3-5 years of experience</li> <li>LIVE production experience</li> <li>Strong communication skills</li> </ul> The Purpose of Your Role<br> As an Operator – Events, you will work directly with a Managed Event Producer, Event planners and Communications teams to manage the technical needs, expectations and ultimately lead the LIVE Operation of a Managed Event. The primary role will be the Operation of Events with a secondary role based on the candidate’s deepest experience they bring to the group.<br> The Skills You Bring<br> Skills: <ul> <li>Your LIVE event management skills.</li> <li>Your strong coordination skills across many partners.</li> <li>Your possession of good working knowledge of desktop and IT systems, PC and Mac hardware, Windows OS and MS applications, iOS, technical trouble shooting and issue resolution.</li> <li>Your interest in fostering innovation</li> <li>Your proven ability to improve support processes and customer experience.</li> <li>Your customer focus and dedication to customer satisfaction.</li> <li>Your excellent written and verbal communication skills.</li> <li>Your ability to identify opportunities for continuous improvement</li> </ul> <br> The Value You Deliver<br> The Event Operator is expected to help us continue to provide world-class technology differentiated support to our client facing businesses and our top level executive leadership. The Managed Events team consists of a small, close team of individuals who all bring their own unique expertise to the firm. This group leads innovative technology pilots as part of the support model and is expected to look forward to bring continuous improvements to our systems as well as showcase new technologies that may have interest to the business.<br> <br> How Your Work Impacts the Organization<br> End User Collaboration and Productivity provides worldwide technology and support to Fidelity’s associates. We are an integral partner enabling the firm to deliver innovative, scalable, industry-leading investment tools that enable our associates to achieve a competitive advantage globally.<br> <br> Company Overview<br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com<br> <em>Fidelity Investments is an equal opportunity employer.</em><br> <br> <br>

Event Operator

<h3><strong>Security officer</strong></h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX!<br> <br> The hourly pay rate range for this position is $20 per hour.<br> <br> <strong><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></strong> <h3><br> <strong>The Role</strong></h3> The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs. <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)</li> <li>1-3 years prior security experience in a customer-oriented environment</li> <li>Prior exposure to current security technology &amp; systems</li> <li>Understanding of physical security principles</li> <li>Ability to perf Strong interpersonal skills</li> <li>Ability to build and maintain relationships in a business setting</li> <li>Detail oriented and ability to follow protocol</li> <li>Demonstrated ability to exercise sound judgment under ambiguous circumstances</li> <li>Willingness to work both independently and as part of a larger team</li> <li>Proficient with standard computer applications and ability to learn specialized programs/applications</li> <li>Strong work ethic</li> <li>Perform under stressful conditions</li> </ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility</li> <li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces</li> <li>Using electronic and mechanical devices to monitor, record, and report abnormal conditions</li> <li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies</li> <li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander</li> <li>Produce accurate reports and records of activity and incidents</li> <li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed</li> </ul>

Security Officer

<strong>Talent Acquisition Partner</strong><br> <br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Partner to work in Jacksonville, FL.<br> <br> The hourly pay rate for this position is $35 per hour. <br> <br> <strong>The Role</strong><br> At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team by ensuring that we are hiring the most qualified talent for the firm.<br> <br> <strong>The Expertise You Have</strong> <ul> <li>Previous experience with end-to-end recruiting experience </li><li>Experience with sourcing techniques including identifying passive talent, building talent pipelines, referral generation and diversity recruiting </li></ul> <strong>The Skills You Bring</strong> <ul> <li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management </li><li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates </li><li>Deeply detail oriented and have an ability to maintain momentum in a dynamic business environment </li><li>Ability to prioritize, multi-task and work well in a fast-paced environment </li><li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization </li><li>Passion for sourcing passive talent and staying current on recruiting trends </li></ul> <br> <strong>The Value You Deliver</strong> <ul> <li>Using deep knowledge of client business to respond to detailed candidate questions about the role and function </li><li>Leveraging recruiting tools and techniques to identify and engage potential talent and ensure ongoing talent pipelines </li><li>Keeping informed of sourcing standard methodologies and emerging tools/technologies to introduce and/or pilot when appropriate </li></ul> <br> <strong>The Team</strong><br> Fidelity’s Talent Acquisition team is passionate about attracting strong talent to the firm to help drive business results. As a Talent Acquisition Partner, you will be working with Fidelity's Personal Investing and Workplace Investing business units to source, interview and hire for entry level customer service and sales roles within our Regional Centers. Additionally, you will build relationships with candidates and business partners to ensure a positive hiring experience.

117 Fidelity TalentSource Jobs