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About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including&nbsp;SUSE® Linux Suite,&nbsp;SUSE® Rancher Suite,&nbsp;SUSE® Edge Suite, and&nbsp;SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit&nbsp;<a href="http://www.suse.com" target="_blank">www.suse.com</a>.Project ManagerJob DescriptionABOUT SUSE&nbsp;SUSE - the world’s largest independent open source company - helps customers, partners and&nbsp; communities be the difference in their spheres of influence. Through open collaboration and&nbsp; agile, enterprise-grade open source solutions; customers, partners and communities are&nbsp; empowered to simplify tasks, modernize environments and accelerate business innovation –&nbsp;ultimately reaping the benefits of measurable value and better futures. Our customer obsessed&nbsp; operating model means exceptional service, value, flexibility and customer choice, with no&nbsp; enforced lock in.&nbsp;&nbsp;SUSE’s open, open source approach helps our customers and partners move their businesses&nbsp; forward, transforming IT, delivering increased agility and faster innovation.&nbsp;&nbsp;About SUSE Professional Services&nbsp;In Professional Services at SUSE, we provide world-class Consulting, Training and Premium&nbsp; Support services which enable our customers in their successful adoption of SUSE’s portfolio of&nbsp; products and solutions, be that Enterprise Container Management using SUSE Rancher Prime,&nbsp; or Linux platforms to support business critical applications such as SAP.&nbsp;&nbsp;Reports To&nbsp;Director, Consulting, EMEA&nbsp;Objectives of the role&nbsp;In this Post-Sales role as a Project Manager, you will be responsible for the coordination and&nbsp; management of customer facing Consulting delivery projects within the CEMEA region (including&nbsp; the Middle East and Africa). This can take the form of oversight across a portfolio of smaller&nbsp; engagements, or hands-on and in-depth management of more strategic engagements, as the&nbsp; market demands.&nbsp;&nbsp;You will build positive relationships with customers and drive customer satisfaction, whilst aligning&nbsp; with all relevant members of the SUSE team including Technical Consultants and Sales teams – communicating effectively with internal and external Stakeholders at all levels.&nbsp;&nbsp;Additionally, you will need to have a good understanding of industry-standard best practices for a&nbsp; professional services organization and will play an integral part in implementing or improving&nbsp; processes, contributing your expertise to shaping the future growth of the Professional Services&nbsp; function in SUSE.&nbsp;&nbsp;Focus Areas&nbsp;● Act as main point of contact for assigned customers during the full lifecycle of SUSE&nbsp; Consulting projects&nbsp;● Lead project planning, scheduling, monitoring, and reporting activities for these engagements ● Work with the Consulting management team and Operations function to secure and plan&nbsp; project resources&nbsp;&nbsp;● Control project requirements, scope, and change requests&nbsp;● Manage customer satisfaction and escalate issues in a timely manner ● Contribute to the weekly Forecasting process with timely &amp; accurate project updates ● Work with Services Engagement Managers to negotiate Professional Services Contracts ● Assist with the creation of Statements of Work (SOWs)&nbsp;● Contribute expertise on best practices for Project Delivery&nbsp;&nbsp;● Work with other regions and geos in sharing best practice and resources, where it makes&nbsp; sense for the SUSE global business&nbsp;&nbsp;● Work with the Operations function and other stakeholders to comply with departmental&nbsp; processes and to improve processes or develop new practices where appropriate ● Provide cover for colleagues’ absences from time to time&nbsp;● Be able to articulate the key values of SUSE products, solutions and strategy ● Display a flexible mind-set and be ready to adapt to the changing needs of the businessAbout You – Must Haves&nbsp;● Native Arabic speaker or fluent in Arabic to the equivalent standard of a native speaker ● Fluent in written and spoken English&nbsp;&nbsp;● Experienced at coordinating the delivery of technical projects, including management of a&nbsp; dynamic portfolio of engagements which are on-going simultaneously&nbsp;● Proven expertise in use of project management tooling&nbsp;&nbsp;● Capable of dealing effectively with challenging customers&nbsp;● Comfortable in a fast-paced environment in which change is constant – proven ability to be&nbsp; flexible and adaptive&nbsp;&nbsp;● Adjusted to working internationally – with customers &amp; colleagues in a variety of countries&nbsp; ● Organised mindset, bringing structure to your customer &amp; colleague interactions, reliability to&nbsp; your regular commitments and able to generate clear reports&nbsp;● Detail oriented and comfortable with financial data&nbsp;&nbsp;● Excellent communicator, able to interact with stakeholders at all management levels&nbsp; ● Great collaborator, able to work across your own team and wider groups, and to extract the&nbsp; best from the resources you work with&nbsp;About You – Nice to Haves&nbsp;● Direct experience, or awareness and understanding of the Open Source software industry ● Background in working with software defined infrastructure platforms&nbsp;● Experience in managing OS migration and/or platform migration projects ● Technical knowledge in one or more of the following areas: SUSE Rancher Prime and/or&nbsp; Kubernetes based platforms, SUSE Linux Enterprise and/or Enterprise Linux Operating&nbsp; Systems&nbsp;● Certification or equivalent experience in managing projects using Agile methodologies&nbsp;SUSE is proud to be an Equal Opportunity Employer. Prospective employees will receive&nbsp; consideration without discrimination because of race, colour, religion, creed, gender, national&nbsp; origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship&nbsp; or any other legally protected status&nbsp;<a href="https://jobs.suse.com" target="_blank">https://jobs.suse.com</a>This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

SUSE

Project Manager

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Manager, CSV Cell Therapy supports the successful implementation and support of manufacturing and laboratory equipment and computerized systems at multi-use sites through interaction with internal customers and external service providers. &nbsp;With minimum supervision and given general instructions, this individual carries out routine tasks and functions, and uses strong analytical skills to recognize and solve common problems of various degrees of complexity and scope. As a developing team player, the incumbent interacts with their immediate supervisor and personnel within their own work group to achieve team goals while building trust and collaborative relationships outside the immediate organization.The Manager, CSV Cell Therapy, through hands-on leadership, will be directly responsible for individual and team-based efforts, projects, and other tasks. &nbsp;The incumbent will be responsible for fostering a productive, learning environment for colleagues and reports while ensuring timely completion of assigned work.REQUIRED COMPETENCIES:&nbsp; Knowledge, Skills, and Abilities:<ul><li>Excellent understanding of cGXP requirements and good documentation practices relating to systems, equipment, and instrumentation within the pharmaceutical industry.</li><li>Strong working knowledge of ISPE guidance and 21 CFR Part 11 compliance.</li><li>Strong working knowledge of SDLC principles and standards.</li><li>Ability to work with the end user to identify and document User and Functional Requirements.</li><li>Knowledge of pharmaceutical laboratory and manufacturing systems.</li><li>Experience executing equipment qualification documents.</li><li>Ability to interact effectively with manufacturing, laboratory, QA, and Facilities groups.</li><li>Strong working knowledge of MS Windows client and server technologies.</li><li>Strong ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with others that may impact timely completion. Ability to effectively manage multiple tasks and activities simultaneously.</li><li>Strong written and verbal communication skills along solid presentation skills. Proficient at writing well-formulated emails and reports. Ability to follow oral and written instructions, read and interpret engineering manuals/drawings relevant to the assigned task. Ability to effectively communicate with employees, contractors, and vendors. Experience with technical writing and document development / generation</li><li>Strong computer skills in Microsoft Office Suite – Word, Excel, Visio and Outlook, and the ability to learn new software as required for equipment qualification.</li></ul>Competencies:<ul><li>Technical / Professional Knowledge</li><li>Problem Solving / Troubleshooting</li><li>Action Oriented</li><li>Attention to Detail</li><li>Multi-tasking</li><li>Building Relationships</li></ul>Education and Experience:<ul><li>BS degree or equivalent experience</li><li>Minimum 5 years of experience in FDA-regulated industry</li></ul>DUTIES AND RESPONSIBILITIES:Essential Functions:Maintains all qualified and validated equipment and systems in compliance with policies, guidelines, and procedures: <ul><li>Supports equipment qualification and validation activities.</li><li>Investigate and resolve Deviations, CAPA investigations and other potential issues.</li><li>Configure and document the configuration of computerized systems to meet the requirements of CFR21 Part 11.</li><li>Supports the execution of equipment qualifications and validation protocols.</li><li>Supervises vendors for qualification functions.</li><li>Completes all qualification and validation documentation with accuracy, completeness, and compliance to BMS standards.</li><li>Independent ownership of all lifecycle deliverables in the Qualification of equipment and full CSV for single and multi-user Computerized Systems.</li><li>Develops validation/qualification deliverables such as Validation Plans, Requirements Specifications, Validation Protocols, Traceability Matrices, Summary Reports, Change Controls.</li></ul>Initiates, manages, and leads projects of moderate scope and complexity within their functional area.<ul><li>Supervise and direct other team members to ensure completion of objectives.</li><li>Manages projects of varying scope and complexity.</li><li>Maintains a positive relationship with all team members and site customers while promoting a positive learning, team environment.</li><li>Author quality procedures and training documents.</li><li>Deliver training on procedures and best practice to an audience that may include departmental personnel and business partners.</li><li>Innovate, research and develop tools and solutions to provide more efficient and compliant solutions for department use and deployment.</li><li>Supports laboratory and manufacturing equipment implementation projects including scheduling, procurement, site prep, installation, qualification, and turn over to business area.</li><li>Support growing standardization efforts in the review and approval of Validation Deliverables.</li></ul>Promotes and provides excellent customer service and support.<ul><li>Provides excellent customer service and support.</li><li>Regularly reviews, prioritizes, and promptly responds to customer equipment qualification and support requests.</li><li>Provides technical support and guidance on Validation, Quality Process, and equipment qualification issues. Interfaces with customers to ensure all expectations are being met.</li></ul>Regulatory Responsibilities<ul><li>Ensure equipment, facilities and programs are maintained in compliance.&nbsp;&nbsp;</li><li>Act as departmental lead and SME in both internal and regulatory audits.</li></ul>The starting compensation for this job&nbsp;is a range from $94,150 - $114,100, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>.Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.WORKING CONDITIONS (US Only):Physical / Mental Demands:<ul><li>Occasional stooping, bending, stretching, pushing, pulling, reaching and/or lifting up to 25lbs.</li><li>Ability to sit, stand, walk and move within workspace for extended periods.</li><li>Ability to perform repetitive tasks including hand to finger manipulations, grasping, pushing, and pulling.</li></ul>Environmental Conditions:<ul><li>Primarily an office environment. &nbsp;Will be required to enter laboratory or GMP process areas donning proper gowning / lab coats or PPE such as safety glasses and shoes.</li><li>Ability to work safely and effectively when working alone or working with others.</li></ul>This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.#BMSCARTGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Summit West - NJ - US: $106,630 - $129,214&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Manager, Computer System Validation, Cell Therapy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How will you make an impact in this role?We are seeking a&nbsp;Technical Project Manager&nbsp;with a strong technology mind-set. You will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.&nbsp;In this role you will actively drive processes and execution as part of the Merchant Data Products Delivery.&nbsp;Directly support and lead engineering teams’ agility by demonstrating Agile/Scrum concepts and principles to support successful business outcomes.&nbsp;Responsibilities include, but are not limited to:Responsibilities include, but are not limited to:<ul><li>Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.</li><li>Drive team/release level processes demonstrating servant leadership&nbsp;coupled with domain knowledge and technical acumen.</li><li>Facilitate Sprint planning meetings and other Scrum ceremonies with&nbsp;delivery team.</li><li>Ensures dependency alignment across teams.</li><li>Execute the Program Increment (PI) objectives to support the strategy,&nbsp;vision, and road map</li><li>Ensure value is achieved by the team on behalf of end users.</li><li>Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.</li><li>Support product owners by ensuring backlog refinement and readiness.</li><li>Collaborate with other Technical Project Managers (TPM) to coordinate&nbsp;cross-team dependencies and other teams within the organization.</li><li>Create metrics driven insights into the delivery and execution of the team using relevant team level metrics.</li><li>Responsible for tracking iteration progress, actively adding to design&nbsp;discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.</li><li>Support and encourage innovation through continuous exploration.</li><li>Drive Agile team objectives.</li><li>Provide visibility into gaps, issues, risks, and opportunities across Agile&nbsp;teams.</li><li>Measure user story execution</li><li>Coach teams to embrace the Technology SDLC process, Agile values,&nbsp;principles, and practices, and actively inspire teams to reflect and improve their delivery capacity</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in technology related subject area or equivalent experience required&nbsp;</li><li>7-10 years of experience with a consistent track record of growing responsibility&nbsp;</li><li>Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality&nbsp;</li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing&nbsp;</li><li>Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners&nbsp;</li><li>Ability to deliver complex software iteratively and with quality&nbsp;</li><li>PMP certification and experience with SDLC and Agile methodologies.</li><li>Experience using Rally delivery management platform is required&nbsp;</li><li>Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Associate Technical Project Manager – Global Merchant Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand – American Express’ In-House Creative agency – is on journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. The Senior Project Manager, OnBrand will report to one of the Directors of Project Management, and be responsible for the planning, execution, and oversight of the production of high-complexity creative marketing projects. The colleague will also oversee junior Project Managers in the execution of medium to low complexity projects. The candidate will work collaboratively with OnBrand creatives, strategists and account managers as well as Amex marketing partners, and business unit stakeholders to deliver best-in-class creative deliverables. To be successful in this role, the candidate must be solution-oriented and flexible. They must have experience creating, monitoring, and maintaining project plans for high-visibility initiatives requiring rigorous timelines with parallel workstreams, and always seek to identify opportunities for improvement. The candidate must have experience working with creative, production (content, print, digital), and account team leads and guide all participants to achieve the highest possible standards. Day to day responsibilities include, but are not limited to:<ul><li>Directly manage a portfolio of work, including project intake and planning, resource allocation, creative planning, execution, and production for high-complexity projects.</li><li>Oversee Project Managers in executing medium and low complexity projects.</li><li>Identify commonalities across portfolios of work and connect the dots across multiple workstreams, enabling the team to stay focused on the highest priorities.</li><li>Work closely with project and production team leads to proactively manage end-to-end project delivery (e.g., timeline management, risk assessment, and hard cost budget management) for a given set of projects.</li><li>Ensure projects are delivered on time, on budget and at the highest quality level.</li><li>Proactively assess any risks and escalate issues as needed.</li><li>Set up project planning discussions, discovery facilitation, creative kick offs, creative internal reviews and marketer reviews and drive status meetings.</li><li>Partner with Account Leads, Creative Strategists, and Card Production to ensure client requests are feasible, in-scope, and in-budget.</li><li>Leverage agency systems and tools (e.g., Workfront) for overall work-planning, team communication, and project management.</li><li>Manage, mentor, and lead junior project management team, prioritizing mentorship and coaching through feedback.</li><li>Proactively support colleagues and collaborate with them to help achieve targets; create a positive team environment through co-operation. .</li><li>Manage one or two direct reports.&nbsp; </li></ul>Minimum Qualifications:<ul><li>7+ years of experience as a Creative Project Manager from a leading creative agency or in-house brand</li><li>Strong knowledge of creative production (print, digital, emails, OOH, branding)</li><li>Excellent organizational, communication and interpersonal skills</li><li>Excellent follow through and ability to keep projects on track and delivered on time</li><li>Strong knowledge of project management methodologies</li><li>Ability to adapt quickly, be open-minded to learning new skills, and adaptable to changes to workflow</li><li>Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.)</li><li>Ability to work with, or quickly learn, a Project Management tool (e.g., Workfront)</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Project Manager, OnBrand

The Team: The Health and Benefits Accounts Domain within the Fidelity Healthcare Group is looking for an expert client facing program manager to help coordinate outreach to Workplace Clients (Employers). This outreach will include a process to review and confirm the employee digital experience to request opening a Fidelity Health Savings Account (HSA) offered by their Benefits Administrator or similar enrollment solution. The Role: In this role, you will be a member of the HSA Product Area with responsibility for client engagement, reviewing and capturing data to help ensure Fidelity is opening accounts for employees of Workplace Clients in accordance with the agreement set forth between Fidelity and the Client. You will have the opportunity to work directly with Fidelity’s relationship management team and our Workplace Clients to capture insights, trends, and customer feedback on how Fidelity could improve our customer experience. The Expertise We Are Looking For: <ul> <li>Bachelor’s Degree required </li><li>5+ years client service or client/vendor relationship management experience </li><li>Understanding of the Health Savings Account (HSA) product and brokerage account opening experience is a plus </li></ul> The Skills you Bring: <ul> <li>Proven expertise working with large client (employer) relationships, leading discussions, responding to questions, and overcoming objections. </li><li>Strong experience advocating for the needs of clients. </li><li>Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business. </li><li>Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients. </li><li>Positive relationship building, interpersonal and influencing skills to stay in sync with team members across Fidelity. </li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business. </li></ul> The Value you Deliver: <ul> <li>Ensure Fidelity’s product offering remains aligned with industry regulations. </li><li>Support the success of continued Fidelity HSA account growth through bulk account opening solutions available to Workplace Clients. </li><li>Provide clear and timely follow-up to all client questions and concerns. </li><li>Define, refine, and communicate the progress of the initiative to Fidelity team members. </li><li>Discover and prioritize approach to client outreach which balances a positive client experience and timeliness of overall process. </li><li>Routinely engage Fidelity Legal, Risk and Compliance to discuss new account opening considerations, proposals and options requested by our Clients. Advocates for clients to ensure any novel solutions or exceptions follow industry regulations, are well-documented and are consistent with Fidelity policy &amp; procedures. </li></ul> How Your Work Impacts the Organization Health Savings Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity TalentSource

Program Manager

The Team: The Health and Benefits Accounts Domain within the Fidelity Healthcare Group is looking for an expert client facing program manager to help coordinate outreach to Workplace Clients (Employers). This outreach will include a process to review and confirm the employee digital experience to request opening a Fidelity Health Savings Account (HSA) offered by their Benefits Administrator or similar enrollment solution. The Role: In this role, you will be a member of the HSA Product Area with responsibility for client engagement, reviewing and capturing data to help ensure Fidelity is opening accounts for employees of Workplace Clients in accordance with the agreement set forth between Fidelity and the Client. You will have the opportunity to work directly with Fidelity’s relationship management team and our Workplace Clients to capture insights, trends, and customer feedback on how Fidelity could improve our customer experience. The Expertise We Are Looking For: <ul> <li>Bachelor’s Degree required </li><li>5+ years client service or client/vendor relationship management experience </li><li>Understanding of the Health Savings Account (HSA) product and brokerage account opening experience is a plus </li></ul> The Skills you Bring: <ul> <li>Proven expertise working with large client (employer) relationships, leading discussions, responding to questions, and overcoming objections. </li><li>Strong experience advocating for the needs of clients. </li><li>Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business. </li><li>Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients. </li><li>Positive relationship building, interpersonal and influencing skills to stay in sync with team members across Fidelity. </li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business. </li></ul> The Value you Deliver: <ul> <li>Ensure Fidelity’s product offering remains aligned with industry regulations. </li><li>Support the success of continued Fidelity HSA account growth through bulk account opening solutions available to Workplace Clients. </li><li>Provide clear and timely follow-up to all client questions and concerns. </li><li>Define, refine, and communicate the progress of the initiative to Fidelity team members. </li><li>Discover and prioritize approach to client outreach which balances a positive client experience and timeliness of overall process. </li><li>Routinely engage Fidelity Legal, Risk and Compliance to discuss new account opening considerations, proposals and options requested by our Clients. Advocates for clients to ensure any novel solutions or exceptions follow industry regulations, are well-documented and are consistent with Fidelity policy &amp; procedures. </li></ul> How Your Work Impacts the Organization Health Savings Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is looking to add a Partner Success Manager to the Partner Success team. The primary function of the PSM role is to empower and support the high-touch segment of our ResyOS restaurant base via a proactive &amp; targeted engagement model. PSMs will nurture 1:1 relationships with high-value restaurants in priority cities, taking a consultative approach to strengthening the foundation of a long-term partnership, driving product adoption &amp; engagement, developing advocacy, and becoming a trusted advisor. Nurturing the key restaurant partners that we have in these cities is critical to the growth of the market and evolution of the partner relationship with Resy/Amex.&nbsp;&nbsp;PSMs will develop a deep understanding of discovery, data analysis, advocacy, and thought leadership, which will in turn help guide the strategy &amp; tactics paramount to success for our internal business and for our partner relationships.&nbsp;&nbsp;The PSM should be a resource to and work with stakeholders across the organization. This role requires close collaboration with Support, Implementation, Sales, Product, Marketing, Data, and Strategic Partnerships Teams. &nbsp;&nbsp;This posting is a for a United States position. Candidates should reside in Los Angeles, CA, and expect to be partner-facing.WHAT YOU'LL DO:&nbsp;<ul><li>Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner</li></ul><ul><li>Execute proactive and predictive account management&nbsp;</li></ul><ul><li>Be a restaurant-facing trusted advisor&nbsp;</li></ul><ul><li>Nurture advocacy with our restaurant partners and drive value-add opportunities to their business</li></ul><ul><li>Maintain deep product knowledge and use-cases, including familiarity with the product roadmap and release schedule&nbsp;</li></ul><ul><li>Identify and qualify engagement opportunities: up-sells, cross-sells, programming</li></ul><ul><li>Identify and overcome objections that reinforce a true partnership</li></ul><ul><li>Gain competency with identifying churn risk, facilitating de-escalations, and appropriately managing restaurant departures</li></ul>WHO YOU ARE:&nbsp;&nbsp;<ul><li>Restaurant or Hospitality experience required&nbsp;</li></ul><ul><li>2+ years in a customer-facing or -experience role&nbsp;</li></ul><ul><li>In-market presence required</li></ul><ul><li>Excellent written and verbal communications&nbsp;&nbsp;</li></ul><ul><li>Exceptional organization and time-management are critical to this role&nbsp;&nbsp;</li></ul><ul><li>Proficiency with data analysis strongly preferred (i.e. Looker, Tableau, Excel)  &nbsp;&nbsp;</li></ul><ul><li>Experience with Salesforce, MS Office Suite, iOS, Looker, Tableau, Atlassian a huge plus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Resy Partner Success Manager (Los Angeles, CA)

<h3>Job Description:</h3>The RoleThe Senior Manager of Investor Learning joins a team of senior learning, business professionals in support of all Asset Management investment professionals (e.g., investment research analysts, traders, sector leads and portfolio managers). This role supports all asset classes focusing on designing, developing, and delivering the highest quality, innovative learning solutions. Primary bodies of work include on-boarding, targeted learning offerings aligned to multi-year plan initiatives, and ad hoc projects in support of evolving business needs. Associates speed to proficiency, breadth and depth of knowledge of the financial markets, understanding of asset management investment processes, and resource utilization are key performance indicators for the success of this role and team.This position works closely with the Managing Directors of Research and Chief Investment Officers across Fidelity’s Asset Management division, as well as the Line HR partners within AMHR, to provide best in class, differentiated learning solutions. This role will report directly to the Director of Investor Learning, Asset Management Talent Development.Primary Responsibilities<ul><li>Build productive partnerships with key business partners and stakeholders</li><li>Add to a culture of innovation, execution, communication, and candor</li><li>Support core business learning needs, prioritize work and drive for scale where appropriate</li><li>Manage to daily workload and budget</li><li>Successfully maintain relationships with external vendors, and internal subject matter experts</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree: investment and/or finance related areas preferred</li><li>Strong knowledge of and interest in the financial markets</li><li>Strong understanding if the various asset classes and investment divisions across Asset Management</li><li>Demonstrated critical thinking, problem solving and influencing skills</li><li>Proven ability to build and maintain productive partnerships at all levels across a highly complex organizational structure</li><li>Strong communication, relationship building, coaching and leadership skills</li><li>Ability to successful navigate conflict, competing priorities and deadlines.</li><li>Experience in leveraging technology solutions to solve problems</li></ul>The TeamThe Asset Management Talent Development team (AMTD) is part of the larger Asset Management Human Resources (AMHR) team. AMTD has three focus areas: role specific learning, talent practices and supporting inclusion efforts.<h3>Certifications:</h3><h3>Category:</h3>Human Resources, TrainingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Asset Management Investor Learning

The Team: The Health and Benefits Accounts Domain within the Fidelity Healthcare Group is looking for an expert client facing program manager to help coordinate outreach to Workplace Clients (Employers). This outreach will include a process to review and confirm the employee digital experience to request opening a Fidelity Health Savings Account (HSA) offered by their Benefits Administrator or similar enrollment solution. The Role: In this role, you will be a member of the HSA Product Area with responsibility for client engagement, reviewing and capturing data to help ensure Fidelity is opening accounts for employees of Workplace Clients in accordance with the agreement set forth between Fidelity and the Client. You will have the opportunity to work directly with Fidelity’s relationship management team and our Workplace Clients to capture insights, trends, and customer feedback on how Fidelity could improve our customer experience. The Expertise We Are Looking For: <ul> <li>Bachelor’s Degree required</li> <li>5+ years client service or client/vendor relationship management experience</li> <li>Understanding of the Health Savings Account (HSA) product and brokerage account opening experience is a plus</li> </ul> The Skills you Bring: <ul> <li>Proven expertise working with large client (employer) relationships, leading discussions, responding to questions, and overcoming objections.</li> <li>Strong experience advocating for the needs of clients.</li> <li>Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business.</li> <li>Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients.</li> <li>Positive relationship building, interpersonal and influencing skills to stay in sync with team members across Fidelity.</li> <li>Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business.</li> </ul> The Value you Deliver: <ul> <li>Ensure Fidelity’s product offering remains aligned with industry regulations.</li> <li>Support the success of continued Fidelity HSA account growth through bulk account opening solutions available to Workplace Clients.</li> <li>Provide clear and timely follow-up to all client questions and concerns.</li> <li>Define, refine, and communicate the progress of the initiative to Fidelity team members.</li> <li>Discover and prioritize approach to client outreach which balances a positive client experience and timeliness of overall process.</li> <li>Routinely engage Fidelity Legal, Risk and Compliance to discuss new account opening considerations, proposals and options requested by our Clients. Advocates for clients to ensure any novel solutions or exceptions follow industry regulations, are well-documented and are consistent with Fidelity policy &amp; procedures.</li> </ul> How Your Work Impacts the Organization Health Savings Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Please see the below pay rate range for the work location of Smithfield, RI only: $71.00-91.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

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