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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mainframe Site Reliability Engineer to work in Jersey City, New Jersey! <h3>The Role</h3> Looking for a Senior Site Reliability Engineer with curiosity, analytical skills, and dedication to problem-solving. The Support Engineering organization is responsible for ensuring the stability and reliability of production systems through on-call support, incident communication, root cause analysis, and execution of disaster recovery and business continuity plans. It also involves maintaining operational documentation, supporting audits and recurring maintenance. A person in this role will be primarily passionate about support engineering for the Tax and Corporate Actions products. This role includes working closely with technology and business partners to investigate issues, assure sufficient preparation for changes, and driving improvements to prevent instability from occurring. The Expertise and Skills You Bring <ul> <li>Participate in projects that apply application patterns and analytics to improve service standards. </li><li>Monitor system metrics and provide input to improve scalability, dependability, and performance. </li><li>Support strategies that improve platform reliability, stability, and operational efficiency. </li><li>Support data-driven models that highlight the impact of automation efforts. </li><li>Contribute to support engineering efforts across critical brokerage recordkeeping products. Collaborate with product teams to enhance availability, resilience, and stability. </li><li>Experience with mainframe COBOL, CICS, DB2, JCL, VSAM and SQL </li><li>Performing disaster recovery testing </li><li>Understating Tax Reporting/Cost basis and Corporate Actions applications is a plus </li></ul> <h3>The Team</h3> Brokerage Recordkeeping Technology Support Engineering is passionate about four key dimensions of stability – Adaptable, Reliable, Resilient, and Ready. The team was developed to remove distractions related to ongoing operations for delivery teams, while driving protocols and standards to engineering and change practices. Members of the team are exposed to all aspects of the brokerage platform including its consumers and 3rd party dependencies. Members of this team are intimately familiar with how a world class brokerage platform is built, how it operates, and how it is changing through modernization. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Pay Range: $75-$91/hr Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Site Reliability Engineer (Mainframe)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Site Reliability Engineer to work in Jersey City/ New Jersey)! <h3>The Role</h3> We are seeking a Senior Site Reliability Engineer in the Brokerage Recordkeeping Technology Support Engineering organization who is curious, analytical, and passionate about solving problems. The Support Engineering organization is responsible for ensuring the stability and reliability of production systems through on-call support, incident communication, root cause analysis, and execution of disaster recovery and business continuity plans. It also involves maintaining operational documentation, supporting audits and recurring maintenance. A person in this role will be primarily focused on support engineering for the Tax and Corporate Actions products. This role includes partnering closely with technology and business partners to investigate issues, assure sufficient preparation for changes, and driving improvements to prevent instability from occurring. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Participate in projects that apply application patterns and analytics to improve service standards. </li><li>Monitor system metrics and provide input to improve scalability, dependability, and performance. </li><li>Support strategies that improve platform reliability, stability, and operational efficiency. </li><li>Contribute to data-driven models that highlight the impact of automation efforts. </li><li>Support engineering efforts across critical brokerage recordkeeping products. </li><li>Collaborate with product teams to enhance availability, resilience, and stability. </li><li>Experience with AWS EKS, lambda, DynamoDB, API gateway, SQS, ec2, ec3, CloudWatch, IAM roles/policies etc </li><li>Experience in Rest based microservices particularly spring boot apps </li><li>Experience in container-based development (Docker) </li><li>Experience in Hibernate ORM/JDBC/Connection Pooling etc </li><li>Experience working with EDA solutions such as Kafka/ MQ/ AWS SNS etc </li><li>Experience in supporting Micro services Architecture &amp; building / deploying highly automated, scalable and maintainable infrastructure. </li><li>Knowledge on CD process and tools, testing frameworks and practices (preferably GitHub, Jenkins, Stash, Artifactory, Terraform etc.) </li></ul> <h3>The Team</h3> Brokerage Recordkeeping Technology Support Engineering is focused on four key dimensions of stability – Responsive, Reliable, Resilient, and Ready. The team was created to remove distractions related to ongoing operations for delivery teams, while driving best practices and standards to engineering and change practices. Members of the team are exposed to all aspects of the brokerage platform including its consumers and 3rd party dependencies. Members of this team are intimately familiar with how a world class brokerage platform is built, how it operates, and how it is changing through modernization. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Pay Range: $75-$91/hr Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Site Reliability Engineer (AWS)

Machine Learning Ops Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Machine Learning Ops Engineer in Westlake, TX The FI AI and Analytics Platform team is seeking a passionate Machine Learning Operations Engineer to work on the AI/ML platform in support of our FI Business partners. As an MLOps Engineer, you will be responsible for developing and maintaining the infrastructure and tools required to support machine learning models deployment and monitoring. Our team provides modern cloud-based data solutions for the broader FI organization that enables the Sales, Marketing, Finance, and AI/ML Analytics capabilities. This role will be a key contributor of solutions that support the Data Science Agile teams, in the FI Data Engineering and Enablement Product Area. The Expertise and Skills You Bring <ul> <li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field </li><li>3+ years of experience in MLOps, DevOps, or a related field with a focus on machine learning </li><li>1+ years of experience developing solutions on the AWS cloud platform </li><li>Proficient in Python and/or Java, with strong coding and debugging skills </li><li>Exposure to continuous integration &amp; delivery (CI/CD) practices </li><li>Proven experience with building container-based systems such as Docker </li></ul> Responsibilities: <ul> <li>Model Deployment and Management: Develop and manage the deployment of machine learning models in production environments, ensuring scalability, reliability, and efficiency. </li><li>Infrastructure Automation: Design and implement automated workflows and pipelines for model training, testing, and deployment using tools like Jenkins, Docker, and Kubernetes. </li><li>API Development: Design, develop, and maintain robust APIs for model integration with various applications and services. </li><li>Collaboration: Work closely with data scientists, software engineers, and other stakeholders to understand requirements and translate them into technical solutions. </li><li>Monitoring and Optimization: Implement monitoring and logging solutions to track model performance and system health, optimizing as necessary to meet business objectives. </li><li>Security and Compliance: Ensure that all deployed models and systems align with industry standards and regulations, implementing vital security measures. </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Machine Learning Ops Engineer

The Role Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants? Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base. This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. The Team You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! The Expertise You Have <ul> <li>Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience </li><li>Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. </li></ul> The Skills You Bring <ul> <li>Strong math, analytical and intuitive skills. Ability to build calculation tools </li><li>Motivated and committed to precision; positivity and “can do” work ethic </li><li>You're a great teammate, and meet individual timeliness and accuracy goals </li><li>Ability to adapt to an evolving environment </li><li>Strong organizational skills and attention to detail </li><li>High integrity and discretion to ensure the confidentiality of sensitive client data </li><li>Demonstrate initiative in solving problems and implementing solutions </li><li>Ability to work independently </li><li>Strong PC Software skills (i.e. Excel, Outlook, and Word) </li><li>Strong communications skills </li></ul> The Value You Deliver <ul> <li>Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment </li><li>Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards </li><li>Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows </li><li>Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. </li><li>Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates </li><li>Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms </li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert </li><li>Manually calculate and review pension benefits for plan participants </li><li>Support the monthly testing of various systems upgrades and releases </li><li>Participate in special departmental projects </li></ul> How Your Work Impacts the Organization You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $30.00 - $35.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Senior Pension Administrator

Senior Pension Administrator The Role Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants? Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base. This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. The Team You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! The Expertise You Have <ul> <li>Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience </li><li>Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. </li></ul> The Skills You Bring <ul> <li>Strong math, analytical and intuitive skills. Ability to build calculation tools </li><li>Motivated and committed to precision; positivity and “can do” work ethic </li><li>You're a great teammate, and meet individual timeliness and accuracy goals </li><li>Ability to adapt to an evolving environment </li><li>Strong organizational skills and attention to detail </li><li>High integrity and discretion to ensure the confidentiality of sensitive client data </li><li>Demonstrate initiative in solving problems and implementing solutions </li><li>Ability to work independently </li><li>Strong PC Software skills (i.e. Excel, Outlook, and Word) </li><li>Strong communications skills </li></ul> The Value You Deliver <ul> <li>Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment </li><li>Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards </li><li>Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows </li><li>Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. </li><li>Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates </li><li>Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms </li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert </li><li>Manually calculate and review pension benefits for plan participants </li><li>Support the monthly testing of various systems upgrades and releases </li><li>Participate in special departmental projects </li></ul> How Your Work Impacts the Organization You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. ???????

The Role Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants? Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base. This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. The Team You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! The Expertise You Have <ul> <li>Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience </li><li>Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. </li></ul> The Skills You Bring <ul> <li>Strong math, analytical and intuitive skills. Ability to build calculation tools </li><li>Motivated and committed to precision; positivity and “can do” work ethic </li><li>You're a great teammate, and meet individual timeliness and accuracy goals </li><li>Ability to adapt to an evolving environment </li><li>Strong organizational skills and attention to detail </li><li>High integrity and discretion to ensure the confidentiality of sensitive client data </li><li>Demonstrate initiative in solving problems and implementing solutions </li><li>Ability to work independently </li><li>Strong PC Software skills (i.e. Excel, Outlook, and Word) </li><li>Strong communications skills </li></ul> The Value You Deliver <ul> <li>Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment </li><li>Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards </li><li>Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows </li><li>Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. </li><li>Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates </li><li>Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms </li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert </li><li>Manually calculate and review pension benefits for plan participants </li><li>Support the monthly testing of various systems upgrades and releases </li><li>Participate in special departmental projects </li></ul> How Your Work Impacts the Organization You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

UX Writer/ Content Strategist As part of the User Experience Content team, you’ll help shape the language for some of the most visited digital experiences in financial services—including Fidelity.com, NetBenefits.com, and our flagship mobile app. Our team connects users with the right Fidelity products and services by crafting clear, engaging, and purposeful content. The candidate we’re looking for has a few years of writing experience and is looking to deepen their skills in UX writing while developing content strategy skills, all within a supportive, collaborative environment. Day to day, you’ll collaborate closely with UX designers, UX researchers, product managers, marketing teams, and compliance teams to create cohesive user-centered experiences. The content you’ll create helps guide customers through complex financial topics and complete tasks, all while feeling confident in their decisions. You’ll contribute to projects from concept through execution, helping ensure our content is user-centered, consistent, and aligned with business goals. · Write and edit UX copy for web and mobile experiences, including navigation, user flows, and transactional content. · Translate complex financial concepts into clear, conversational language. · Contribute to content strategy efforts, including voice and tone, personalization, content mapping, information architecture, and sitemap development · Use data, research, and customer feedback to iterate and improve content over time. · Ensure content meets accessibility, legal, and brand standards. The expertise and skill you bring · 2–4 years of professional writing experience in User Experience (UX), content strategy, copywriting, or technical writing. · A portfolio that demonstrates your ability to write clear, user-focused content for digital experiences. · Strong communication skills and the ability to collaborate effectively with cross-functional teams. · A willingness to learn and grow in a fast-paced, agile environment. · Curiosity about financial topics and a desire to make them more accessible to everyday users. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Content Strategist

<h3>The Role</h3> Are you prepared to advance your career as a Senior Test Engineer at Fidelity Investments? This outstanding chance awaits you to become a key player in our dynamic team in Westlake, TX, where you will have a crucial impact on the seamless operation of our systems! You will be tasked with crafting and executing top-tier automation frameworks, testing APIs, and applying your proficient Java and AWS Cloud expertise to foster exceptional performance. <h3>As a Senior Test Engineer, your responsibilities will include:</h3> <ul> <li>Leading the development and implementation of automation frameworks. </li><li>Carrying out extensive API testing to ensure seamless integration. </li><li>Applying your expertise in Java and RestAssured for robust testing. </li><li>Applying SQL for database validation and using AWS Cloud knowledge for cloud-based testing solutions. </li><li>Working closely with cross-functional teams to deliver high-quality software solutions. </li></ul> <h3>The Expertise and Skills You Bring</h3> Your proven skills and expertise will be invaluable to our team. We are looking for candidates who bring: <ul> <li>Extensive background in API testing and automation 5+ years of experience. </li><li>Mastery in Java and practical exposure to RestAssured. </li><li>Capability to build and implement automation frameworks from scratch. </li><li>Good knowledge of SQL for effective database validation. </li><li>Familiarity with AWS Cloud environments and services. </li><li>A cooperative approach and a dedication to achieving outstanding outcomes. </li></ul>

SWET-Software Engineer in Test

<h3>Financial Services Associate - Testing and Reporting Services (TRS)</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Financial Services Associate to work in Westlake, TX. *** This is a true 3 month contract that starts in December 1st*** *** Hybrid schedule - but will be in office entirety for December for training *** The Role The Financial Services Associate-Testing and Reporting Services (TRS), as part of Fidelity’s Workplace Investing organization, is responsible for working with Fidelity's retirement plan sponsors to assure that all necessary information is supplied in an accurate and timely manner to complete their Nondiscrimination testing and Forms 5500/8955-SSA. The representative will be responsible for handling inbound telephone calls via the Testing &amp; Reporting Services Helpline which typically involves assisting plan sponsors with completing their online testing questionnaires, uploading their census data and answering general questions about the Testing and Forms 5500/8955-SSA processes. The representative will have strong professional and client interaction skills. Efficiency and accuracy are essential to ensuring completion of all incoming business under an extremely tight deadline. The Expertise and Skills You Bring <ul> <li>Bachelor's degree or equivalent work experience preferred. </li><li>One to two years of customer service experience, preferably in the financial services / benefits industry, or experience with defined contributions. </li><li>Personal computer proficiency required: Windows Office and web-based applications experience preferred. </li><li>Outstanding organization, multi-tasking and time management skills </li><li>Detail, process and goal-oriented </li><li>Phenomenal client communication skills, especially by phone </li><li>Strong computer skills with an emphasis on Microsoft Excel </li><li>General knowledge of 401k industry a plus but not required </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

124 Fidelity Talentsource Jobs