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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Servicing (GS) is responsible for the company's customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.GS Control Management supports our organization in identifying, assessing, &amp; managing operational risk and supporting customer complaints resolution &amp; privacy rights, to maintain a strong &amp; consistent risk &amp; control culture across GS.The objective of the GS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Global Servicing (GS) is responsible for the company's customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.GS Control Management supports our organization in identifying, assessing, &amp; managing operational risk and supporting customer complaints resolution &amp; privacy rights, to maintain a strong &amp; consistent risk &amp; control culture across GS.The objective of the GS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Director, GS Issues, Events &amp; Remediation will:<ul><li>Scope, triage (prioritize), and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Director Control Management

&nbsp;MTMX Compensation range is $55,000-$65,000/year + 10% bonus potential.&nbsp;The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.&nbsp;&nbsp;As a&nbsp;Manager of Team Member Experience&nbsp;at Cooper’s Hawk, you’ll play a vital role in shaping the journey of our Team Members—from their first day to every milestone along the way. As a standard bearer of the brand, you’ll lead initiatives that attract, connect, engage, and retain top talent, all while promoting our company values and supporting the growth of our business. With a focus on hiring, training, onboarding, recognition, engagement, talent development, and HR support, you’ll help create a workplace where Team Members feel valued, supported, and inspired.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>&nbsp;How You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.<ul><li>Develop quarterly staffing plans and partner with Talent Acquisition to ensure sourcing strategies are in place</li><li>Maintain applicant tracking systems and ensure internal job postings are visible to current Team Members</li><li>Ensure onboarding and offboarding processes are timely, organized, and positive</li><li>Participate in orientations and ensure training materials and uniforms are available</li></ul>Own What You See:&nbsp; Take responsibility, jump in, and do what needs to be done.<ul><li>Collaborate with trainers and managers to ensure training programs are executed and standards are met</li><li>Conduct 30/60/90-day check-ins with new hires and communicate progress to department managers</li><li>Track and analyze time-in-position data and identify training and development opportunities</li><li>Ensure compliance with HR systems, certifications, and break policies</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Attend Community and manager meetings to stay aligned with team needs</li><li>Observe new Team Members on shift and provide feedback to support success</li><li>Partner with department managers and HR to coordinate leaves of absence and return-to-work transitions</li><li>Share engagement and retention insights with the GM and Area Director</li><li>Partner with managers to identify internal talent for hourly leadership roles</li><li>Follow policies, systems, and standards and ensure others are doing the same</li></ul>Make It Personal:&nbsp; Be genuine, listen well, and tailor the experience.<ul><li>Conduct Stay Interviews and gather feedback to improve the Team Member experience</li><li>Provide guidance on Paylocity functions and benefits utilization</li><li>Ensure Team Members feel heard, supported, engaged and celebrated</li></ul>Add a Touch:&nbsp; Go beyond the expected to create memorable moments.<ul><li>Promote a culture of fun and recognition through celebrations, events, and milestones</li><li>Coordinate charity events and community involvement opportunities</li><li>Lead the creation of monthly boards with tasting notes, Chef Recs, and Wine Club updates</li><li>Celebrate Team Member achievements and life events</li><li>Interact with Guests and Team Members in the restaurant to ensure uncompromising hospitality</li></ul>&nbsp;What You Will Bring<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>&nbsp;Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Manager, Team Member Experience
  

<h4>Our Culture</h4>EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Overseeing the overall operations, ensuring efficient and effective service delivery</li><li>Developing and executing strategic plans to drive business growth, expand market share, and increase profitability</li><li>Leading and managing a diverse team of professionals, including sales, operations, customer service, and technical staff</li><li>Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and regulatory authorities</li><li>Monitoring industry trends, market conditions, and competitor activities to identify opportunities for innovation and improvement</li><li>Implementing and maintaining safety protocols, ensuring compliance with regulatory requirements and industry standards</li><li>Analyzing financial data, preparing budgets, and managing expenses to achieve financial targets</li><li>Collaborating with cross-functional teams to optimize processes, enhance service quality, and drive customer satisfaction</li><li>Representing the company at industry events, trade shows, and community engagements</li></ul>Requirements:<ul><li>Valid CDL license, with hazmat, tanker, and air brake endorsements must be retained.</li><li>6+ years of experience in an operations leadership role. Propane experience is a plus.</li><li>Excellent written and verbal communication skills with an emphasis on developing a positive rapport with employees and customers.</li><li>Detail oriented with the ability to take projects/tasks through to completion.</li><li>Strong time-management and organizational skills with the ability to effectively multi-task. Demonstrated problem-solving skills in a customer-focused environment.</li><li>Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay- $125,000-$140,000 per year, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

General Manager

Job Title Patient Care Manager/UKHC Requisition Number NR14287 Working Title Patient Care Manager/OB &amp; Maternal Care Services Department Name H3061:KCH-MATERNAL Work Location Lexington, KY Grade Level 14 Salary Range $81,328-156,062/year Type of Position Staff Position Time Status Full-Time Required Education BSN Required Related Experience 3 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements This position will require the ability to occasionally lift, push, and/or pull 50-100lbs; sitting/standing at a computer workstation for extended periods of time; repetitive motion; risk of injuries from use of equipment on the job; occasional cuts, punctures, bloodborne/airborne pathogens; and occasionally dealing with combative/violent people. Shift UK Hospitals operate on a 24 hour, 7 days/week basis. Shift will vary and include days, nights, evenings, weekends, and holidays per departmental needs. Job Summary The Patient Care Manager (PCM) assumes 24 hour accountability for planning, supervising and evaluating the care of patients and Nursing practice. The primary responsibilities are to provide for the safe, effective, and efficient care of the patient as well as to direct the business, technical and nursing support activities of the unit. This individual is responsible for the successful management of the OB &amp; Maternal Care Service line. Skills / Knowledge / Abilities none Does this position have supervisory responsibilities? Yes Preferred Education/Experience none Deadline to Apply 10/31/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Care Manager/UKHC

Los Angeles, CA – Seeking Studio ManagerJoin our team as a Studio Manager at MOOV Health &amp; Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will assess, plan, implement, evaluate, and interact with patients to provide and coordinate healthcare services and elevate patient experience. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team.The Opportunity<ul><li>Serve as the site operations business partner to the Medical Director in a collaborative dyad model.</li><li>Oversee daily operations of the health and wellness studio, ensuring smooth and efficient functioning.</li><li>Manage scheduling and staffing to ensure appropriate coverage and optimal use of resources.</li><li>Maintain a clean, safe, and welcoming environment for clients and staff.</li><li>Develop, implement, and enforce policies and procedures to ensure compliance with health and safety regulations.</li><li>Coordinate and manage class schedules, workshops, and special events.</li><li>Monitor inventory levels of equipment, supplies, and retail products, and place orders as needed.</li><li>Manage vendor relationships and negotiate contracts for services and supplies in coordination with the Procurement Team.</li><li>Conduct regular inspections and maintenance of equipment to ensure proper functioning.</li><li>Handle customer inquiries, feedback, and complaints in a timely and professional manner.</li><li>Collaborate with the marketing team to develop and implement promotional activities and campaigns.</li><li>Communicate and report updates and financial review to the senior management and investment teams.</li><li>Analyze studio performance metrics and implement strategies to optimize efficiency and profitability.</li><li>Prepare and manage budgets, monitor expenses, and generate financial reports.</li><li>Train and supervise studio staff, providing guidance, coaching, and performance evaluations.</li><li>Foster a positive and collaborative work environment, promoting teamwork and staff morale.</li><li>Stay updated on industry trends, emerging practices, and new developments in health and wellness.</li><li>Participate in professional development activities to enhance knowledge and skills in studio management.</li><li>Collaborate with the studio team and external partners to ensure seamless integration of services.</li><li>Maintain accurate records and documentation related to studio operations.</li><li>Manage studio team providing leadership, guidance, and support in collaboration with Medical Director.</li><li>In coordination with the Recruiting and Onboarding team, recruit, hire, and onboard new staff members, ensuring a strong and qualified team.</li><li>Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional growth.</li><li>Develop and implement training programs to enhance staff skills, knowledge, and customer service abilities.</li><li>Foster a positive and inclusive work environment, promoting teamwork, collaboration, and staff morale.</li><li>Delegate tasks and responsibilities effectively, ensuring efficient workflow and optimal use of resources.</li><li>Schedule and coordinate staff shifts, ensuring appropriate coverage and adherence to studio policies.</li><li>Address and resolve any conflicts or issues among staff members in a timely and effective manner.</li><li>Provide ongoing coaching and mentorship to support staff development and career progression.</li><li>Stay updated on industry trends and best practices, sharing relevant knowledge and insights with the team to foster an inclusive and educational environment.</li><li>Support staff in maintaining professional certifications and licensures, providing resources and encouragement for continued education.</li><li>Foster a culture of continuous learning and improvement, encouraging staff to stay up to date with industry advancements.</li><li>Promote a customer-centric approach among staff, emphasizing the importance of exceptional customer service and&nbsp;personalized care.</li><li>Collaborate with staff to develop and implement strategies to enhance customer experience and satisfaction.</li><li>Monitor staff performance and customer feedback to identify areas for improvement and implement necessary changes.</li><li>Organize team-building activities and staff engagement initiatives to promote a positive and cohesive work environment.</li><li>Serve as a role model for staff, exemplifying professionalism, integrity, and a commitment to health and wellness.</li><li>Empower and bolster the team to support the needs of the studio to the best of their personal abilities.</li><li>Maintain an ownership mentality that translates to a unified mission, vision and execution amongst team members.</li><li>Lead, motivate, and inspire studio team to deliver exceptional customer experiences.</li><li>Anticipate, identify and ensure client needs are being met in a friendly and professional manner.</li><li>Develop and implement customer service standards, policies, and procedures to ensure consistent and outstanding service.</li><li>Foster a customer-centric culture by emphasizing the importance of personalized care and attention to customer needs.</li><li>Train and mentor staff on effective customer service techniques, operating procedures, communication skills, and conflict&nbsp;resolution.</li><li>Monitor and evaluate customer feedback and satisfaction levels to identify areas for improvement and implement necessary changes.</li><li>Collaborate with cross-functional teams to enhance the customer journey and ensure seamless integration of services.</li><li>Develop and maintain relationships with customers and customer partners, providing personalized support and addressing any concerns or issues.</li><li>Stay current with industry trends and best practices related to customer experience in the health and wellness field.</li><li>Implement customer feedback mechanisms, such as surveys or focus groups, to gather insights and drive continuous improvement.</li><li>Utilize customer data and analytics to identify trends, preferences, and opportunities for enhancing the customer experience.</li><li>Collaborate with marketing and sales teams to develop customer-centric strategies and initiatives that drive loyalty and retention.</li><li>Collaborate with Clinical teams to ensure quality and standards of practice are met to meet customer expectations.</li><li>Act as a customer advocate within the organization, representing their interests and needs in decision-making processes.</li><li>Continuously strive to exceed customer expectations by implementing innovative approaches to enhance their overall experience.</li><li>Maintain a positive and welcoming environment for customers, ensuring cleanliness, comfort, and accessibility within the studio.</li><li>Handle customer escalations and resolve issues promptly and effectively, ensuring customer satisfaction and retention.</li><li>Conduct regular staff meetings and training sessions to reinforce the importance of customer experience and share best practices.</li><li>Monitor industry competitors and benchmark against customer experience standards to ensure the studio remains at the forefront of excellence.</li></ul>Required Experience and Competencies<ul><li>High School diploma or GED required.</li><li>Three (3) years of experience in management required.</li><li>Three (3) years in retail, med spa, healthcare, or hospitality operations required.</li><li>Bachelor’s Degree in a relevant field of study preferred.</li><li>Experience in healthcare startups preferred.</li><li>1-2 years of nursing experience in an urgent care, primary care or medical/health spa setting preferred.</li><li>Excellent verbal and written communication skills.</li><li>Competency in contract and vendor agreement negotiation.</li><li>Organized, accountable, and able to self-manage workload with respect to key priorities.</li><li>Produces consistent results and meets business goals.</li><li>High say: do ratio.</li><li>Works well within teams and individually.</li><li>Ability to influence, persuade, and win others over to achieve business goals.</li><li>Operates with integrity, honesty, and transparency.</li><li>Strong knowledge of health and wellness industry trends, practices, and standards.</li><li>Excellent leadership and managerial skills, with the ability to motivate and inspire a team.</li><li>Proficiency in managing daily studio operations, including scheduling, staffing, and resource allocation.</li><li>Strong customer service orientation, with the ability to deliver exceptional experiences and build client relationships.</li><li>Solid understanding of business principles, including budgeting, financial management, and profitability analysis.</li><li>Ability to develop and implement training programs to enhance staff skills and customer service capabilities.</li><li>Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.</li><li>Problem-solving and decision-making skills to address challenges and make informed business decisions.</li><li>Knowledge of health and safety regulations, ensuring compliance and creating a safe environment for clients and staff.</li><li>Ability to adapt to change, embrace innovation, and implement new strategies to enhance studio performance.</li><li>Strong interpersonal skills, with the ability to build and maintain positive relationships with staff, clients, and stakeholders.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Self-motivated and proactive, with the ability to work independently and as part of a team.</li><li>Flexibility and adaptability to work in a dynamic and fast-paced environment.</li><li>Commitment to personal and professional growth, staying updated on industry advancements and best practices.</li><li>Emotional intelligence and the ability to effectively manage and resolve conflicts among staff and clients.</li><li>Strong computer skills, including proficiency in relevant software applications and platforms used in studio management.</li></ul>The PracticeMOOV Health and WellnessAt MOOV, we believe that aging doesn’t have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach to their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member’s full potential.The Community &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Los Angeles, California, is an iconic city that offers an unmatched blend of culture, entertainment, and opportunity, making it an incredible place to live and work.</li><li>Known as the entertainment capital of the world, it’s home to famous landmarks like the Hollywood Sign, the Getty Center, and the Griffith Observatory.</li><li>The city offers endless things to do, from exploring world-class museums and dining in vibrant neighborhoods to enjoying outdoor activities like hiking in the Santa Monica Mountains or relaxing on its stunning beaches.</li><li>Los Angeles has a Mediterranean climate, with warm, sunny summers and mild winters, ideal for year-round outdoor living.</li><li>Its diverse population, thriving arts scene, and robust job market across various fields create a dynamic environment.</li><li>With its blend of urban excitement and natural beauty, Los Angeles is truly a unique and inspiring place to call home.</li></ul>Benefits &amp; Beyond*MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options.</li><li>Medical, dental, vision, HSA/FSA, life coverage, and more.</li><li>401(k) retirement savings plans.</li><li>Generous paid time off.</li><li>Voluntary benefits and family planning support.</li><li>Professional and career development programs.</li><li>Employee Assistance Program (EAP).</li><li>Wellness program.</li><li>Commuter benefits.</li><li>Student loan refinancing discounts.</li></ul>*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Salary range for this role is $35 per hour. Please speak with a recruiter for more information.MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;Applicants only. No agencies please.

Vituity

Studio Manager - MOOV - Los Angeles

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.What we are looking forThe WW Medical Learning team is currently looking for a talented individual who possesses the skills needed to ensure both the immediate and long-term success of WW Commercialisation Learning (WW CL). The Sr. Manager, WW/International Markets Medical Learning – Oncology (Myeloid &amp; Lymphoma) is responsible for supporting the strategic planning, development, execution, and continuous optimization of scientific training programs for medical colleagues with field facing responsibilities across international markets under the strategic guidance of the Associate Director for Myeloid and Lymphoma. This role ensures that medical teams are equipped with the knowledge and tools to support BMS’s oncology portfolio, with a specific focus on myeloid and lymphoma indications, under the strategic oversight of the Associate Director for Myeloid and Lymphoma.&nbsp;The Sr. Manager, WW/International Markets Medical Learning, embodies our medical mission by supporting medical colleagues with field facing responsibilities across the globe in becoming the trusted partner of choice to a broad set of stakeholders, driving scientific exchange and collection of timely insights under the guidance and oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma that can create measurable medical impact on patient outcomes, ultimately advancing science and enhancing patient access to our medicines.Who you will work withThis position reports to the Director, WW/International Markets Medical Learning with a dotted line to the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma. The primary remit of the Sr. Manager, WW/International Markets Medical Learning, Myeloid and Lymphoma is to support the training needs of the WW/International Markets field facing medical teams covering Myeloid and Lymphoma under the strategic oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma with an eye towards collaborating with WW Medical Learning and WW Commercialisation Learning teams to share, co-create, and leverage existing content, where applicable. The incumbent will spend a majority of time collaborating with Global Medical Affairs, International Markets Medical Enablement, WW Commercialization Learning Center of Excellence, Medical Excellence, US Medical Learning, and International Markets FM and HOM stakeholders to construct and execute training plans aligned with WW medical matrix teams under the strategic direction of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma.This position is office based (Uxbridge, PPK). Ability to travel (up to ~15% based on requirements). &nbsp; Primary responsibilitiesPlanning &amp; Execution<ul><li>Support the development and implementation of annual global training plans aligned with GlobalMedical Affairs` strategic imperatives for Myeloid and Lymphoma under the strategic guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support launch readiness training for new indications and data releases, ensuring timely and compliant dissemination of scientific content under the strategic direction of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support the coordination of tiered training for clinical trials in myeloid and lymphoma, ensuring alignment with FM capabilities and market needs under the oversight of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>Cross-Functional Collaboration&nbsp;<ul><li>Partner with Global Medical Affairs, International Markets Medical Enablement, and US Medical Learning to co-create and adapt training content.&nbsp;</li><li>Collaborate with the Associate Director, WW/ International Markets for Myeloid and Lymphoma to ensure therapeutic area-specific priorities are embedded in all learning initiatives.&nbsp;</li><li>Align with US Medical Learning and R&amp;D to ensure synergistic and non-duplicative training efforts under the strategic supervision of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>Training Development &amp; Delivery&nbsp;<ul><li>Design and deliver live and virtual training sessions using adult learning principles under the guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Manage scientific onboarding programs and continuous learning curricula for medical colleagues with field facing responsibilities across the globe in collaboration with the MSDP team under the strategic guidance &nbsp;of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Evaluate training effectiveness through feedback loops, assessments, and performance metrics.&nbsp;</li></ul>Operational Excellence&nbsp;<ul><li>Maintain training archives and documentation in compliance with BMS SOPs.&nbsp;</li><li>Support knowledge retention strategies (e.g., Q-stream, post-congress updates) in collaboration with the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)Qualifications and Experience <ul><li>Science based degree; Advanced degree (APN/NP, PA, MS, MD, PharmD, PhD, etc.) preferred.&nbsp;</li><li>5-7 years in pharmaceutical/biotech/ relevant industry experience as a field MSL or similar field-based and/or office-based position (inclusive of fellowship experience) with a proven track record of success with 1+ years in hematology (myeloid/lymphoma preferred).&nbsp;</li><li>Experience in medical training, scientific communication, adult learning principles and cross-functional partnership management preferred</li><li>Strong project management, communication, and stakeholder engagement skills.</li><li>Experience and strong skills in public presentation&nbsp;</li><li>Ability to travel (up to ~15% based on requirements)</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.Bristol Myers Squibb is Disability Confident – EmployerA UK Government scheme

Bristol Myers Squibb

Sr. Manager, WW/International Markets Medical Learning, Oncology (Myeloid, Lymphoma)

Join the Clean Energy RevolutionBecome a Senior Manager of Cybersecurity Architectureat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be leading a team responsible for designing, implementing, and overseeing SCE’s cybersecurity strategy to protect our digital assets and ensure compliance with industry standards and regulations. As a&nbsp;Senior Manager of Cybersecurity Architecture, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Drives the implementation of SCE's cyber security roadmap, maintaining its cyber security posture with the established security technologies, services, policies, standards, and procedures</li><li>Consults with IT functions and business leaders to identify and document enterprise cybersecurity risk data, likelihood and impact of various threats</li><li>Implements procedures and methods for auditing and addressing non-compliance to information security standards</li><li>Champions the cyber security strategy collaborating with SCE's key partners to establish the vision ensuring the mitigation of risk and the protection of internal data, customer data, intellectual property, people safety, buildings and equipment</li><li>Steers business expectations and perceptions for enterprise security and supports ongoing two-way communication to ensure alignment with functional strategies, priorities and governance focused on achieving operational agility</li><li>Partners with the CIO in providing security technology vision and direction for the enterprise, including the introduction of automation, process excellence, service providers, and technology to increase effectiveness and efficiency across the cyber security organization</li><li>Applies automation, process excellence, service providers, and technology to increase effectiveness and efficiency across the cyber security organization</li><li>Identifies cybersecurity risks and trends, informing investment and strategy making and determining the causes of security violations and suggests procedures to halt future incidents and improve security</li><li>Defines and delivers on security strategy to protect the organization, implements automation, and drives for operational efficiencies</li><li>Implements a security scorecard that measures the security risks and associated KPIs in order to measure the performance of the department</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Two or more years in cybersecurity, information security and/or information technology.</li><li>US Citizenship Required</li></ul>Preferred Qualifications<ul><li>Three or more years of experience in designing and implementing cybersecurity architecture.</li><li>Three or more years of experience budgeting and planning for a cybersecurity team.</li><li>Strong understanding of cybersecurity frameworks, standards, and regulations (e.g., NIST, CIS, ISO 27001).</li><li>Proficient in security technologies and tools (e.g., SIEM, IDS/IPS, firewalls, VPNs).</li><li>Relevant cybersecurity certifications (e.g., CISSP, CISM, CEH, TOGAF).</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li></ul><ul><li>Position will require up to&nbsp;10% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul><ul><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Senior Manager of Cybersecurity Architecture

Job Description and RequirementsThe Vice President of Enterprise Fraud Management role demands a visionary and results-oriented individual with deep expertise in fraud risk management, data analytics, and the ability to inspire and motivate a high-performing team. Lead RBFCU's comprehensive fraud defense strategy, overseeing all aspects of prevention, detection, investigation, and loss mitigation. &nbsp;Drive a culture of proactive risk management and champion the use of data analytics and cutting-edge technology to safeguard member assets, minimize financial loss, and protect the credit union's reputation.This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233Essential Functions and Responsibilities:<ul><li>Shape RBFCU's enterprise-wide fraud prevention strategy, setting the vision and direction for a comprehensive risk management program.</li><li>Provide executive oversight of all fraud-related activities, including account takeover, identity theft, card fraud, and internal fraud. &nbsp;</li><li>Ensure timely and accurate reporting to senior management and the Board of Directors.</li><li>Chair RBFCU Fraud Committee, producing performance reporting for executives and coordinate actions and mitigation plans.</li><li>Leverage advanced analytics and fraud intelligence to identify emerging threats, measure performance, and optimize prevention strategies. &nbsp;Translate data insights into actionable plans to anticipate and mitigate fraud risk.</li><li>Foster strong partnerships across the organization, collaborating with IT, Operations, Marketing, and other departments to embed fraud prevention into business processes and product development.</li><li>Maintain a deep understanding of regulatory requirements and industry best practices, ensuring RBFCU remains at the forefront of fraud prevention and compliance.</li><li>Manage budgetary and resource allocation for the department.</li><li>Establish clear performance metrics, conduct regular reviews, and drive continuous improvement in fraud prevention processes and controls.</li><li>Champion change and lead the implementation of new technologies, strategies, and initiatives to enhance RBFCU's fraud prevention capabilities.</li><li>Represent RBFCU in industry forums and regulatory engagements to promote best practices and thought leadership in fraud management.</li></ul>Requirements:<ul><li>Bachelors degree or minimum of five years previous job related work experience in lieu of Bachelors degree</li><li>Minimum of five years previous job related Financial Institution experience</li><li>Minimum of five years previous job related supervisory/management experience</li><li>Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233, hybrid schedule</li><li>Some travel required</li><li>Type and 10-key by touch. Proficient in utilizing PC, software, and other office equipment</li><li>Excellent interpersonal, organizational, communication, leadership and time management skills&nbsp;</li><li>Requires teamwork and dedication to build strong relationships with coworkers and to interact with all levels of the organization</li><li>Must have strong analytical insight and be able to problem solve and work independently&nbsp; &nbsp;</li><li>Accumulate required education and/or professional experience needed to become a Certified Fraud Examiner (CFE)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status

RBFCU

Vice President - Enterprise Fraud Management

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Operational Standards<ul><li>Accept rents and make deposits</li><li>Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis.&nbsp; Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>Participate in Revenue Management calls when applicable</li><li>Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)</li><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Complete resident communications when applicable</li><li>Attend training classes/meetings as required or recommended by management</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree preferred</li><li>2 years multi-family leasing or related property management experience or equivalent experience</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

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