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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.Key Responsibilities:<ul><li>Support the Internal Audit coverage strategy to effectively assess the Company’s Capital Adequacy/Capital Management within the Treasury function (and supporting Second Line functions).</li><li>Lead and deliver an annual audit plan for this audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risks, among others. This involves understanding the global Treasury strategy, Amex’s product portfolio, and ensuring that the IAG coverage is appropriately designed to evaluate the most salient risks associated with such strategy within Capital Adequacy/Capital Management.&nbsp;</li><li>Lead global audits for the Capital audit portfolio focusing on key financial risk areas including Internal Capital Adequacy Assessment Process (ICAAP), Comprehensive Capital Analysis and Review (CCAR), Balance Sheet and RWA Projections, Scenario Design, Capital Governance, Resolution Planning, and Regulatory Reporting—as well as other enablement functions that support these processes (e.g., Technology, Data Management, Model Risk).&nbsp;</li><li>Set direction and provide oversight during the planning, execution, and reporting phases of all audit engagements in the assigned audit portfolio, including special reviews; and ensure ongoing monitoring activities are effective in capturing existing, upcoming, and emerging risks.&nbsp;</li><li>Drive business and risk insights through the oversight and growth of a portfolio of audit analytics. Ideate, help develop and roll out Data-Driven Audit Procedures for the assigned audit portfolio.</li><li>Establish effective stakeholder relationships and have a strong understanding of AXP’s business model, its products, services, and organizational units. Identify and calibrate the primary sources of risk and design effective audit test plan to assess the control environment.&nbsp;</li><li>Manage a team of audit professionals to execute audit engagements, ongoing monitoring activities and validation of audit and regulatory findings in conformance with professional and department standards and within budgets and deadlines. Ensure team meets all required skills and competencies to audit according to regulatory expectations.&nbsp;</li><li>Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology, best practices, and banking concepts and products (including associated risks and controls).</li><li>Lead meetings with internal stakeholders and contribute to/attend meetings with external stakeholders, including the Company’s regulators.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelors Degree in accounting, economics, finance, or other quantitative fields (e.g., mathematics, statistics, etc.)</li><li>7+ years of relevant work experience with a significant portion in one or two of the following areas:&nbsp; First Line Capital, Second Line Risk Oversight, or Internal Audit at a major financial institution in the U.S</li><li>Working knowledge of applicable regulatory expectations including the OCC’s Heightened Standards.&nbsp;</li><li>Experience validating internal control and regulatory issues; deep understanding of risk assessment concepts to assess and challenge the existing controls framework supporting the management of capital risks.</li><li>Strong judgement and sound decision-making with an ability to challenge management’s assumptions based on knowledge of products, business, and treatment in BAU / Stressed scenarios.</li><li>Knowledge of a bank’s Balance Sheet and products such as the portfolio of high-quality liquid assets, loans, deposits, on and off-Balance Sheet commitments, derivatives and how these products react during periods of stress.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards/dashboards. Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues, and control recommendations with transparency and integrity.</li><li>Strong written and verbal communication skills that deliver quality, actionable and impactful feedback to management on potential control issues and solutions to close gaps. </li><li>Experience interacting with U.S. regulatory examiners.</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle.</li><li>Effectively work independently, within a team and across teams in a demanding environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.</li></ul><h4>Preferred Qualifications</h4><ul><li>CFA, CPA, CIA, CRMA certifications preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Audit Director – Capital

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards.This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.Key Responsibilities:<ul><li>Support the implementation and continuous improvement of the CRA methodology and supporting procedures.</li><li>Maintain documentation, templates, and job aids used by business compliance teams.</li><li>Facilitate CRA-related communications, including training sessions, guidance documents, and forums.</li><li>Track CRA execution status across 2LOD and escalate delays or inconsistencies.</li><li>Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge.</li><li>Assist in the preparation of executive reports and risk summaries for governance committees.</li><li>Participate in the evaluation of CRA tooling and system enhancements.</li><li>Support regulatory, audit, and testing reviews related to the CRA process.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s and/or master’s degree in finance, law, business, or a related field.&nbsp;</li><li>5–7 years of experience in Compliance, Risk, Audit, or related field in financial services.</li><li>Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.</li><li>Highly organized with strong attention to detail and problem-solving skills.</li><li>Strong written and verbal communication capabilities.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive.</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li><li>Experience supporting enterprise programs or control testing is preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex. Job Description:The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.We are looking for a highly skilled Senior Engineering Manager with experience in Big Data, GCP Cloud, Java, and Spark applications. As a key member of our Marketing Technology team, you will lead Segmentation, Targeting and Eligibility scrum teams, design, implement, and optimize data solutions to support our data-driven initiatives. As a Senior Engineering Manager, you will be responsible for driving the technology roadmap with emphasis on technical KPIs. As a people leader, you will aspire to create an inclusive environment, enabling colleagues in creating successful careers with emphasis to learning and having fun at the same time. You will foster technical ownership and enable engineers to think beyond to nurture innovation and to maximize their professional potential. Your ability to build relationships across the company and collaborate with cross-functional stakeholders in shaping the overall product and technical strategy is critical to success in this role. Key Responsibilities:<ul><li>Lead and work with a team of highly talented engineers to build and deliver product and technology roadmap.</li><li>Work closely with product owners to understand product and customer needs and enable the product vision for Segmentation, Targeting and Eligibility teams</li><li>Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.</li><li>Coach and develop talent, promoting a culture of inclusion, collaboration, and continuous team improvement through mentoring, feedback, and metrics.</li><li>Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members</li><li>Manage co-located and remote engineering teams.</li><li>Manage Tech OKRs and strive to continuously improve the metrics month over month.</li><li>Recruit and hire best-in-class and diverse talent from the industry.</li><li>Influence up/down/across and evangelize modern data engineering principles.</li><li>Think outside the box and bring external engineering expertise/perspective.</li><li>Engage in 1-on-1 conversations with team members to provide mentorship and career development planning.</li><li>Define best practices and drive reengineering opportunities.</li><li>Participate in peer code reviews and technical discussions.</li><li>Drive innovation within a fast-paced agile environment&nbsp;</li></ul>Qualifications:<ul><li>BS or MS in Computer Science, Engineering, or related field, or equivalent experience.</li><li>12+ years of hands-on experience with Big Data, Java (Hadoop, Hive, Spark, Scala, Python, Java, Sprint boot, GCP Cloud).</li><li>Experience being a people leader, coaching, mentoring, and guiding for highly talented technical teams</li><li>Proven experience hiring, retaining, and leading high-caliber engineering talent.</li><li>Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment.</li><li>Experience with data pipelines, Airflow, Kafka, Git, Jenkins, and CI/CD pipelines.</li><li>Strong problem-solving skills and a proactive approach to continuous improvement.</li><li>Excellent communication skills and a collaborative mindset.</li><li>Familiarity with Agile &amp; Scrum methodologies.</li><li>GCP Professional Data Engineer certification is a plus</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager-Software Engineering - Marketing Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Director, Compliance Risk Assessment Program, is a key member of the 2nd Line of Defense (2LOD) Compliance Risk Management team responsible for designing, governing, and overseeing the enterprise-wide Compliance Risk Assessment (CRA) framework. This role supports the consistency, integrity, and strategic execution of the CRA program by providing oversight, guidance, and credible challenges to compliance officers who perform the assessments.This position is not responsible for executing business-level CRAs but ensures the methodologies, tools, and procedures are effectively implemented and aligned to regulatory expectations and internal risk governance standards.Key Responsibilities:<ul><li>Lead the design, enhancement, and maintenance of the enterprise CRA methodology, including inherent risk, control effectiveness, residual risk, and risk aggregation criteria.</li><li>Provide governance and oversight of the CRA lifecycle across all lines of business and legal entities.</li><li>Coordinate and facilitate annual CRA planning cycles, timelines, and reporting deliverables.</li><li>Establish and manage controls to ensure consistent application of CRA methodology across business units.</li><li>Partner with Compliance Officers, Risk SMEs, Operational Risk, Audit, and other stakeholders to review results, identify risk themes, and challenge risk rationales.</li><li>Develop executive reporting and dashboards for Compliance, Risk Committees, and senior leadership.</li><li>Monitor regulatory developments and industry best practices to inform updates to the CRA methodology.</li><li>Provide training, communication, and guidance to ensure awareness and understanding of CRA expectations.</li><li>Support regulatory exams, internal audit reviews, and issue remediation activities related to CRA.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in finance, law, business, or a related field.</li><li>10+ years of experience in Compliance, Risk Management, Internal Audit, or a related field within financial services.</li><li>Strong understanding of regulatory compliance frameworks, enterprise risk management, and control evaluation.</li><li>Experience designing or overseeing risk assessments in a complex, matrixed organization.</li><li>Demonstrated ability to provide effective challenge and influence without direct authority.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization.</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications:<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Compliance Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities:<ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is on an exciting multi cloud transformation journey driven today by a successful, high-energy, delivery-focused team that enables our vision of “security-as-code.”&nbsp;The Cloud Security organization partners with a diverse set of teams and tools to ensure public cloud security equivalency with on-premises security capabilities, methods, and processes for all cloud service models (IaaS, PaaS, SaaS) and workloads. The Manager- Technical Project Management- Cloud Security Strategy and Governance will be an integral member of the Cloud Security Strategy and Governance team, working cross-functionally to consistently manage and communicate security goals and milestones for public and private cloud initiatives. The Technical Project Manager will report directly to the Director of Cloud Security Strategy &amp; Governance and will work closely with internal team members, Information Security domain teams, and Enterprise Cloud teams to deliver security solutions to support enterprise goals. The Technical Project Mangere will aim to support a variety of objectives and initiatives while maintaining clear prioritization across these teams. This position demands a well-organized, action-oriented team player with the ability to prioritize daily work and the ability to work on multiple initiatives simultaneously, to establish and maintain an outward looking view on new and evolving technologies; and an ability to mature and operate business critical, end-to-end processes and solutions. An understanding of cloud technologies, ability to drive and deliver end-to-end process and solutions focused on great user experiences and strong interpersonal communications skills are required.Responsibilities Include:<ul><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Leads Program Increment (PI) planning meetings with TRIS leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Establishes strong communications across the agile teams, stakeholders and leadership</li><li>Closely collaborates across multiple organizations and business units, to include Enterprise Cloud, Technology Risk and Information security (TRIS), and others to drive prioritization of cloud initiatives</li><li>Capture requirements; build functional specifications, timelines, adoption plans and other artifacts to support security implementation.</li><li>Leads Program Management functions for Cloud Security Architecture and Engineering to drive delivery of centralized cloud security goals</li><li>Provide guidance, coaching, and support to team members and colleagues as needs ariseto support continuous learning, growth opportunities, inclusivity, and the development of best practices</li></ul>Required Skills/Experience:<ul><li>Strong Technical Project Management skills to include organization, communication, and project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Understanding of IS disciplines including, Governance, Cyber Threat, Identity and Access, Infrastructure, Endpoint, Vulnerability, Data Protection, Operations, Application, Incident Response</li><li>Experience in Information Security Roles preferred</li><li>Understanding of Information Security technology and platform delivery with experience in planning and execution of security projects</li><li>Understanding of Cloud Fundamentals, including containers, software-defined networks, high availability design, multi-cloud, and serverless compute</li><li>Demonstrated experience in Agile environments, application design, software development, and testing</li><li>Self-starter with excellent verbal and written communication skills</li><li>Ability to collaborate effectively, work closely within a coordinated team environment, and maintain composure while dealing with time sensitive deadlines</li><li>Demonstrated expertise in leading and managing in a rapidly changing environment</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li></ul>Educational Requirement:<ul><li>Bachelor’s degree in computer science, computer engineering, or related field; or equivalent experience</li><li>Information Security Certification preferred, CISM or similar</li><li>Knowledge of Agile/SAFe methodologies</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Technical Project Management - Cloud Security Strategy & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities: <ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.&nbsp;</li><li>4+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Master's Degree preferred.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Platforms Loyalty &amp; Benefits organization is looking for a talented and experienced Product Manager to help drive the strategy and roadmap of our existing platform.&nbsp;&nbsp;You'll be working in an Agile software development environment with fellow Product Owners and Engineering teams to drive the platform strategy, prioritize the backlog, develop user stories, and collaborate across stakeholders to deliver on loyalty initiatives.&nbsp; You will lead a scrum team that is focused on maintaining and scaling our back-end platform infrastructure. You will consult with business and engineering partners to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions. You'll work with execution teams to ensure delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology teams.The Loyalty &amp; Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. Loyalty &amp; Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence, and servicing. We focus on powering both new product offerings as well as existing ones to build highly configurable core capabilities as it relates to account attributes, customer enrolment, offer &amp; program set-up, qualification, tracking, redemption, fulfillment, channel &amp; partner integrations of various Loyalty &amp; Benefits products for our customers. Aligning to AXP’s framework for winning, we will create the world’s best loyalty &amp; benefit experiences for our customers with a team of passionately productive software product, engineering and delivery talent using agile practices to build highly available, nimble, extensible &amp; modern applications collaborating across the enterprise.Key Responsibilities:<ul><li>Support product vision for the platform infrastructure to enable reliability, scalability, and global strategy.</li><li>Advocate for the needs of developers and the business.</li><li>Connect customer experience to the platform infrastructure requirements and champion the customer and business needs across engineering and stakeholder discussions.</li><li>Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the engineering and business teams.</li><li>Translating features into prioritized user stories in tight coordination with other Product Owners and Product Managers</li><li>Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs</li><li>Full participation in and support of agile practices and ceremonies</li><li>Communicate and build consensus across multiple teams in creating solutions</li><li>Engage in day-to-day activities with the development team i.e., providing feedback and clarity on stories.</li><li>Actively manage the team backlog by ensuring it is reviewed continuously, represents the most valuable items for delivery, and includes customer feedback.</li><li>Provide vision to the Agile development team and stakeholders throughout the project and create requirements.</li><li>Ensure that the team always has an adequate number of prioritized features and stories available to be worked by the team.</li><li>Collaborate on release plans and set expectation for delivery of new functionalities.</li><li>Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals</li><li>Keep abreast with Agile/Scrum best practices and new trends.</li></ul>Minimum Qualifications:<ul><li>5 years of experience working on/with software development teams in a Product Management role</li><li>Technical knowledge necessary to propose and influence new features, especially in the space of scaling platform infrastructure</li><li>Understanding of infrastructure challenges and experience building out large scale back-end platforms</li><li>Awareness of latest developments, trends, and best practices in scaling cloud based applications and technologies</li><li>Knowledge of Loyalty Programs and associated products is desirable</li><li>Ability to establish and maintain effective working relationships with all levels within the organization, including external partners</li><li>Familiarity with agile and scrum software development methodologies</li><li>Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements.</li><li>Problem solving, project management and analytical skills; ability to prioritize and complete tasks in a fast-paced environment.</li><li>Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)</li><li>Must travel on-site to office a minimum of three days per week, in alignment with team days.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?On The Small Business Customer Activation Marketing team, you will be responsible for the HTML build and deployment behind our innovative and experiential marketing journeys and ad hoc emails that are well-composed, on brand and meet the marketing and business objectives, within the guardrails of our Digital Design Systems.&nbsp;This includes the ability to think strategically and communicate technical needs effectively to product and engineering teams. The ideal candidate will also be responsible for the management, scalability and organization of how we use Salesforce Marketing Cloud and our connected products, ensuring the health of our eligibility data.&nbsp;<ul><li>Develop, code, test and problem solve dynamic, mobile first, beautiful emails leveraging HTML, and CSS that tell compelling stories and meet business objectives</li><li>Develop, diagnose and problem solve all logic based AMPScript queries</li><li>Comfortably handle change requests and provide quick and efficient solutions</li><li>Utilize knowledge and research of current email best practices to include others on suggestions for the optimization of design, layout, messaging and deliverability</li><li>Proactively provide, promote and participate in the continuous improvement of structure, processes, and tooling to enable the team to deliver more value</li><li>Deploy marketing, servicing and remediation emails&nbsp;</li></ul>Minimum Qualifications<ul><li>9+ years of email development, deployment, and journey builder experience</li><li>Expertise in Salesforce Marketing Cloud (Exact Target) connected product suite</li><li>Experience supporting banking products</li><li>Strong familiarity with Jira, Email on Acid, Validity, Qualtrics, Figma and Airtable</li><li>Comfort developing SQL queries and AMPscript to support personalization and targeting</li><li>Ability to diagnose and correct cross-browser and front-end development issues</li><li>Knowledge of of CAN-SPAM and e-mail regulatory compliance</li></ul>Preferred Qualifications<ul><li>Proactivity: you take ownership, operate independently, work to remove roadblocks, and are persistent</li><li>Curiosity: you ask questions, love learning, and challenge the status quo</li><li>Flexibility/Adaptability: you adjust quickly to changing priorities and conditions; you cope effectively with complexity and change</li><li>High standards: you strive for flawless execution, and you have an eye for detail</li><li>Logical thinking: you can think in systems and data</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Email Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Manager of Risk and Control Self Assessment (RCSA) to drive development and maintenance of a global internal control framework and governing standards, capabilities, and risk assessment methodologies. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Manager, Risk and Control Self-Assessment (RCSA):<ul><li>Contribute to the periodic revision of the RCSA framework to include policies, guidelines, and/or procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Perform in depth qualitative and quantitative analysis of RCSA results for trends and themes while monitoring established escalation thresholds; the successful candidate must be able to generate insights and conclusions from voluminous data with a keen attention to detail</li><li>Report on the adoption and consistent application of the RCSA framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI) thresholds</li><li>Assist with the maintenance of a centralized risk and control taxonomy which cuts across all operational risk stripes</li><li>Assist with the performance of regular evaluations of RCSA effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices and provide oversight of processes to monitor, evaluate and integrate regulatory changes into RCSA framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to Business Units in understanding and applying RCSA procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance</li><li>Assist with managing RCSA-related internal communications for enterprise and any RCSA change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Accounting, Information Technology, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>5+ Years experience in risk management (e.g., within Risk and/or Audit function) at a large bank</li><li>Experience in at least one of the following: Creating and/or maintaining risk and control self-assessment frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Overseeing the adoption and consistent application of a risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify root causes and trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Exceptional presentation and communication skills, particularly in the development of compelling and insightful materials for large audiences and leadership</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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