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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Manager of Risk and Control Self Assessment (RCSA) to drive development and maintenance of a global internal control framework and governing standards, capabilities, and risk assessment methodologies. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Manager, Risk and Control Self-Assessment (RCSA):<ul><li>Contribute to the periodic revision of the RCSA framework to include policies, guidelines, and/or procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Perform in depth qualitative and quantitative analysis of RCSA results for trends and themes while monitoring established escalation thresholds; the successful candidate must be able to generate insights and conclusions from voluminous data with a keen attention to detail</li><li>Report on the adoption and consistent application of the RCSA framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI) thresholds</li><li>Assist with the maintenance of a centralized risk and control taxonomy which cuts across all operational risk stripes</li><li>Assist with the performance of regular evaluations of RCSA effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices and provide oversight of processes to monitor, evaluate and integrate regulatory changes into RCSA framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to Business Units in understanding and applying RCSA procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance</li><li>Assist with managing RCSA-related internal communications for enterprise and any RCSA change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Accounting, Information Technology, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>5+ Years experience in risk management (e.g., within Risk and/or Audit function) at a large bank</li><li>Experience in at least one of the following: Creating and/or maintaining risk and control self-assessment frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Overseeing the adoption and consistent application of a risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify root causes and trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Exceptional presentation and communication skills, particularly in the development of compelling and insightful materials for large audiences and leadership</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Ops Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Sr. Analyst - Data Governance and Mgmt, within Global Services (GS) Data Office, you are a key member in activating and stewarding Servicing data to be a more strategic enterprise asset. The GS Data office is part of the data governance/data management framework lead by Enterprise Data Office (EDO). You will partner with business, product, platform and technology subject matter experts (SMEs), and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the GS Data Office.You are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. Critical data governance initiatives include identifying critical data, maintaining data definitions, classifying data, supporting data sourcing/usage requests, monitoring data quality, and ensuring data incidents are remediated. You will partner across various business, product, platform and technology teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Your stakeholders will rely on you being an efficient collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Primary Responsibilities<ul><li>Manage and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data.</li><li>Coordinate working groups with relevant GS Business, Product, Platform and Tech teams, and the Data Custodians</li><li>Identify critical data elements that map to attributes in key reports and/or to key processes within the business unit</li><li>Define and document Business Metadata, Risk Categorizations, Sensitivity Levels, Data Quality rules, Data Lineage for critical data. </li><li>Drive partnership with Product/Platform stakeholders, to ensure timely remediations for Data Quality issues, including root cause analysis, plan formulation, implementation tracking, testing and closure.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Partner with Data Offices within other Business Units to drive end-to-end risk management of data across the data life-cycle</li><li>Partner with legal, compliance, and control management to account for and uphold diverse privacy and compliance requirements across geographies. Ensure appropriate protections for data integrity, privacy, and regulatory compliance.</li></ul>Minimum Qualifications<ul><li>Involvement with data governance, data management, data analytics or any enterprise programs with data at its core</li><li>Minimum of 2 years experience working in a financial or insurance sector or similar&nbsp;</li><li>Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.</li><li>Excellent written and verbal communications skills with ability to communicate highly complex concepts and processes in simple terms that are clearly understood by Business, Product and Technology stakeholders at multiple levels</li><li>Bachelor’s degree in data analytics, information systems, computer science, engineering, or any other data-related field.</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.</li><li>Willingness to learn, introspect and improve.</li></ul>Preferred Qualifications<ul><li>2+ years of direct work experience in large scale/enterprise data projects.</li><li>1+ years of formal data governance and/or data management programs.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification.</li><li>Prior Large Scale Finance Industry experience preferred.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools.</li><li>Master’s degree in analytics, information systems, computer science, engineering, or any other data-related field.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payment issuer and partner for businesses with products and services that help them grow and run their businesses.The GCS Product Analytics team plays a pivotal role within the GCS Products organization by providing advanced analytics and statistical methodologies to driver deep insights into client behavior.Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive sustainable, profitable growth.The GCS Products Business Line of Credit (BLOC) Analytics team deploys advanced analytics to drive actionable data-based insights. The Senior Manager, BLOC Product Analytics, is responsible for leading the strategy and execution of BLOC product performance, engagement, and usage metrics to expand and deepen our relationship with customers. This role is responsible for working cross-functionally with product, marketing, credit risk, and finance teams to shape business strategy through data insights. The ideal candidate will bring a unique balance of technical skills combined with a strategic mindset and the ability to communicate effectively.Key Responsibilities:<ul><li>Translate business problems into data strategies and lead analytical workstreams on BLOC customer engagement, usage, and retention by leveraging advanced analytical techniques.</li><li>Create dashboards and ad hoc analysis for BLOC performance tracking.</li><li>Create behavior and financial-based portfolio segmentation, develop segment-based treatment strategies in partnership with other groups, e.g., Marketing and Risk.&nbsp;</li><li>Construct and advise test design, measure results, and continuously apply learnings.</li><li>Monitor key performance indicators for the business while actively promoting awareness to build efficiency and effective self-servicing for internal partners.&nbsp;</li><li>Partner with functional teams to understand products, processes, and competitive environments and develop insights to help grow the business.</li><li>Lead creation of data dictionaries / glossaries / metric definitions to identify, document, and establish best practices for analyzing the BLOC customer base.</li></ul>Critical Factors to Success:<ul><li>Strong analytical skills and an innovative approach to solving practical problems. </li><li>Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities.&nbsp;</li><li>Sound knowledge of Machine learning algorithms / statistics / data mining and research methods.</li><li>Good understanding of the lending economics. Experience in credit risk functional processes and/or marketing and product analytics is a plus. </li><li>Exceptional verbal, written, and interpersonal communication skills.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required</li><li>3+ years professional experience driving performance optimization through the application of advanced decision sciences.</li><li>Strong hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, and Big Data analytic techniques).</li><li>Hands-on experience in Business Intelligence tools and dashboards (e.g., Tableau, PowerBI)</li><li>Ability to understand data, synthesize into real world meaning, and break down business problems.</li></ul>Preferred Qualifications:<ul><li>Master’s degree preferred in a quantitative field (e.g., Statistics, Economics, Mathematics, Engineering, Business, Finance, or Computer Science).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - BLOC Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Are you passionate about leading change and inspiring teams to embrace new ways of working? We are seeking a dynamic Senior Manager to join the Value Co-Creation (VCC) Enterprise Program Team. In this role, you’ll be at the forefront of enterprise transformation - driving engagement, fostering alignment, and enabling adoption of new operating models across the American Express product development lifecycle.You’ll serve as a key connector across business, product, and technology teams, helping to shape how we plan, collaborate, and deliver value. This is a highly visible role that blends strategic thinking with hands-on change leadership. The Program Manager will be a member of the VCC Enterprise Program Team (EPT), which operates cross-functionally to lead the overall transformation, including the design and delivery of change management, education, and communications to ensure successful adoption of the new ways of working. Key to the overall program’s success will be the partnerships formed across Technology, Business and Product leaders, as well as portfolio and planning teams, engaging them in the design and implementation of new processes and techniques. What You’ll DoThe Program Manager will be an instrumental thought partner in strategic change management, enabling adoption of new ways of working. Specifically, this colleague will: <ul><li>Design and execute enterprise-wide engagement strategies that build awareness, drive adoption, and sustain behavior change across diverse stakeholder groups.</li></ul><ul><li>Partner with colleagues to create communication plans and feedback loops that support transformation goals.</li></ul><ul><li>Develop and facilitate content-rich experiences including awareness sessions, town halls, and community of practices that promote new ways of working.</li></ul><ul><li>Create and curate enablement materials such as job aids, intranet sites, branded decks, and learning content that support team readiness and reinforce consistent messaging across transformation initiatives.</li></ul><ul><li>Serve as a trusted advisor and visible change champion, providing guidance, answering questions, and supporting leaders and teams as they navigate new ways of working.</li></ul>Qualifications<ul><li>Proven experience in change management, program management, and/or enterprise transformation.</li></ul><ul><li>Experience designing and delivering change enablement strategies in large, matrixed organizations.</li></ul><ul><li>Strong communication and facilitation skills, with a knack for simplifying complex ideas and ability to clearly communicate messages to a variety of audiences across functions and levels.</li></ul><ul><li>Interpersonal and influencing skills with the ability to build cross-functional relationships.</li></ul><ul><li>Proficiency in SharePoint and Microsoft PowerPoint and Excel. </li></ul><ul><li>Bachelor’s degree. &nbsp;</li></ul>Differentiators<ul><li>Background in management consulting or strategic planning.</li></ul><ul><li>Familiarity with agile methodologies, and product development lifecycles.</li></ul><ul><li>Experience working with C-suite or executive-level stakeholders. </li></ul><ul><li>Self-starter and loves working in a lean, fast-paced, environment with the ability to pivot quickly and navigate ambiguity, forming solutions out of white space, </li></ul><ul><li>MBA or advanced degree. </li></ul><ul><li>PROSCI or related Certification&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Program Management, Change & Engagement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express is looking for an experienced&nbsp; Engineer&nbsp; to join our team. You will be part of the fast-paced, entrepreneurial Enterprise Customer Intelligence Engineering focused on delivering the next generation global Personalization capabilities (Prospect &amp; Customer) using innovative Machine Learning Models, Big Data technologies, APIs in hybrid cloud platform set up. This team is responsible for Global Customer Personalization products which including API development, batch components and other technology solutions using technologies such as Java, Python, Spring Core, Spring Boot, TestNG, Cucumber &amp; Javascript. This young team has delivered industry leading products with many firsts in the organization. Today we support 21+ channels (including Web, Mobile, Voice, Email), daily volume of ~11MM transactions a day and support content across Card, Servicing, Merchant &amp; Member Ship Reward offers and are expanding rapidly with a focus on building a Global Customer Personalization Product with a focus on driving omni-channel experience for our Card members by delivering world-class innovativeResponsibilities:&nbsp;Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Owns the development and testing aspect of the software development for assigned applications.</li><li>Functions as a member of an agile team and helps drive consistent development and test practices with respect to tools, common components, and documentation.</li><li>Primary focus (80%+) is spent writing code, unit testing, test automation, quality assurance &amp; doing automation testing in ongoing sprints.</li><li>Review requirements specification for development, defects, performance, reliability, scalability and set up and maintain the environment.</li><li>Responsible for performing code reviews, quality checks, implementing automated testing to gain efficiencies. Implementing proof of concepts and new technologies to progress the efficiencies of the technical landscape.</li><li>Develops deep understanding of tie-ins with other systems and platforms within the supported domains</li><li>Performs ongoing refactoring of code, quality assurance and testing, applying best methodologies and processes. Sees opportunities to adopt innovative technologies &amp; ideas in development / test area.</li><li>Provides continuous support for ongoing application availability</li><li>Collaborate/influence within and across teams to create successes with an innovative attitude to challenge the status quo.</li></ul>At the core of Software Engineering: Every member of our team must be able to demonstrate the following technical, functional, leadership and business core proficiencies, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Minimum Qualifications<ul><li><ul><li>A Bachelor’s or higher degree (or its equivalent) in computer science, Computer engineering, Electronics Engineering or a directly related field.</li><li>4+ years of experience in software development and quality assurance.</li><li>Prior experience in Personalization domain will be a big plus.</li><li>Expertise in programming knowledge in Java - Solid understanding of data structures and common algorithms</li><li>Good knowledge REST API development will be a plus.</li><li>Looks proactively beyond the obvious for continuous improvement opportunities</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Proven ability to apply theoretical and practical knowledge to achieve stated goals of the job duties.</li></ul></li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer - Java , Rest API - Personalization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?About the BusinessThe U.S. Consumer Services business is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.   Within U.S. Consumer Services, the Consumer Banking Organization is committed to providing members with Everyday Banking products that give members unparalleled value, service and convenience.&nbsp; This recently formed team is driving AXP’s innovation for banking services, identifying Member needs’ and innovating around new digital banking products.&nbsp; This exciting opportunity is core to driving future success of American Express.&nbsp;&nbsp;About the RoleThe Vice President, Consumer Deposit Product Oversight and Governance, will lead a team responsible for driving cross-product operational consistency and efficiency, as well as critical governance and control activities related to Consumer Deposit Products (Checking, Savings and Time Deposits).&nbsp; Core to the mission will be ensuring our deposit product suite operates seamlessly for our members while also keeping a focus on operational excellence and compliance. As we work towards delivering world class Deposit Products and experiences, this role will be pivotal in that journey. The ideal candidate will be a highly structured and influential leader with ability to both set long term vision for product interoperability and roll-up their sleeves to build critical new oversight processes.&nbsp;&nbsp;Key responsibilities for this leader’s team will include:<ul><li>Lead and implement key risk and control initiatives across the Consumer Banking business, driving effective risk mitigation and strong collaboration across BUs.</li></ul><ul><li>Partner closely with Product Management &amp; Development to ensure appropriate control design for new products and features&nbsp;</li></ul><ul><li>Act as lead in engagements with Compliance and Audit assessments as well as Regulatory Exams across Consumer Deposit Products</li></ul><ul><li>Partner closely with Control Management, Compliance, GCO and Risk partners on control and oversight agenda and operating cadences</li></ul><ul><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li></ul><ul><li>Drive consistent use of the enterprise risk governance by communicating updates and integrating regulatory changes into processes and training</li></ul><ul><li>Set and carry out strategy for issue management resolution and remediation processes in accordance with American Express standards</li></ul><ul><li>Continuously enhancing our operational strategies, processes, and controls to support the delivery of best in class products</li></ul><ul><li>Act as a key thought leader, sharing best practices, thematic insights, and control trends across the Consumer Banking business</li></ul>In addition, the following qualifications will be key to success:<ul><li>10+ years of experience in financial services</li></ul><ul><li>Strong experience in past controls, compliance or operational excellence focused roles</li></ul><ul><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior leadership and cross-functional partners</li></ul><ul><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul><ul><li>Demonstrated history leading or playing key role in regulatory exams and internal audits</li></ul><ul><li>Prior leadership experience working with Consumer Deposit products</li></ul><ul><li>Strong affinity for process management and quality assurance&nbsp;</li></ul><ul><li>Outstanding interpersonal, leadership and influencing skills with the ability to work with partners across different functions and connect with all levels of employees</li></ul><ul><li>Prior experience leading complex, cross-functional teams</li></ul><ul><li>High comfort level in start-up / new business environment and open to leading while being hands on</li></ul><ul><li>Thrives in a fast-paced environment to deliver multiple priorities under tight deadlines</li></ul><ul><li>Committed people leader with high level of integrity and a track record of developing and inspiring others</li></ul>Salary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Consumer Deposit Product Oversight and Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.This position is a key member of the Consumer Practices Advisory Team (CPAT) within Global Risk &amp; Compliance. CPAT is responsible for administering a comprehensive UDAAP/UDAP regulatory compliance Program.&nbsp;&nbsp;CPAT is responsible for business process and product reviews, calculating and tracking metrics, managing relationships with business units and other activities in support of the UDAAP/UDAP Program.&nbsp;&nbsp;The Program helps ensure all products and services available to customers are free from unfair, deceptive or abusive acts or practices. This position will ensure that compliance risks are adequately identified, assessed, monitored and controlled.How will you make an impact in this role?The Manager of Consumer Practices Compliance is responsible for assisting in executing the overall Consumer Practices Program for American Express National Bank (“Bank”) and across the enterprise.&nbsp;&nbsp;The main responsibilities of the Manager, Consumer Practices will be to:<ul><li>Manage collaborative relationships with Compliance and business colleagues to understand business unit operations and ensure Program standards are met</li><li>Execute consumer practices review, analyze data and procedures, asses potential UDAAP/UDAP risk, communicate potential Risks effectively</li><li>Assist in the execution of the Consumer Practices Risk Assessment</li><li>Assess the business’ initiatives for UDAAP/UDAP risks through the New Product Approval process</li><li>Present training materials and provide guidance as appropriate</li><li>Recommend revisions to the Program’s procedures and standards for review and support automation</li><li>Provide assistance during examinations of Consumer Practices Programs in preparing responses to examination- or supervisory-related requests.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree required&nbsp;</li><li>4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role</li><li>Substantive knowledge of UDAP/UDAAP and consumer financial services requirements</li><li>Knowledge of risk assessment methodology, compliance monitoring, reviewing products, developing findings, and metrics-based reporting</li><li>Ability to develop and clearly communicate results of analysis, orally and in writing</li><li>Ability to effectively persuade colleagues at all levels</li><li>Strong computer knowledge required; excellent MS Office skills required; proficiency with other software, including communication, compliance data/analytical systems is strongly preferred.</li></ul>Preferred Qualifications<ul><li>Advanced degree is strongly preferred</li><li>Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment and independently drive results</li><li>Certified Regulatory Compliance Manager (CRCM) Certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Consumer Practices Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express is embarking on an exciting transformation on building the next generation customer first ecosystem for democratizing Machine Learning in Amex on the Cloud. This includes building ad deploying reusable AI/ML components to solve unique and challenging business requirements in the space of document and image processing, NLP, Chatbots.&nbsp;You will be part of an energetic Machine Learning team within Technology, to drive road mapping and a cohesive set of technology and machine learning solutions enabling data and platform transformation, by collaborating across all channel teams and the critical technology platforms that support Colleague and Customer Experiences. This position provides an opportunity to solve very interesting problems that directly and greatly impact millions of individuals worldwide. If you have the talent and desire to deliver innovative and resourceful products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!Responsibilities:<ul><li>Working closely with AI/ML Research teams, Data Scientists and Product Owners in analyzing business features and refining them to appropriately support design and build activities.</li><li>Performing all development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software also as needed</li><li>Coding and implementation of re-usable ML solutions</li><li>Enabling the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact millions of individuals worldwide</li><li>Help craft the direction of machine learning and artificial intelligence at AmEx</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in computer science, Computer Engineering, Statistics or related fields. </li><li>3 to 5 years of software development experience</li><li>Strong analytical skills and programming skills, with experience with deployment in production environment. </li><li>3+ years hands-on experience with the following technologies:</li><li>JAVA &amp; Python </li><li>Big Data – Spark/Hive/Hbase</li><li>SQL/ NoSQL </li><li>REST API and services </li><li>&nbsp;Implementation or working experience of Continuous Integration and Continues Delivery using tools and automation capabilities such as JUnit, Mocking, TestNG, Jenkins, Git, Stash and Jira</li><li>Experience supporting and working with cross-functional teams in a dynamic environment </li><li>Ability to effectively communicate with internal and external business partners</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Software Engineer - Java, Python, Big Data, SQL/No SQL, RESTAPI - Enterprise Data Management and AIML Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>How will you make an impact in this role?</h4><ul><li>Strong in software development and System Design</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections</li></ul><h4>Responsibilities Include:</h4><ul><li>Serving as a core member of an agile team that drives user story analysis and develops responsive web applications</li><li>Performing hands-on software development, typically spending 50-60% of time actually writing code and unit tests, doing proof of concepts, conducting code reviews, and testing</li><li>Performing ongoing refactoring of code, utilizing visualization and other techniques to fast track concepts, and delivering continuous&nbsp;improvement</li><li>Developing&nbsp;deep&nbsp;understanding&nbsp;of integrations with other systems and platforms within the supported domains</li><li>Manage your own time, and work well both independently and as part of a team</li><li>Mentoring team members</li><li>Work closely with product managers to implement versatile solutions to tricky web development problems</li><li>Work with Product Owners to define requirements for new features and plan increments of work</li><li>Drive automation and ensure automated test scripts are completed for new features</li><li>Perform all aspects of software development for assigned applications, including developing prototypes, writing new code and creating API's</li><li>Implement observability and resiliency using best practices</li><li>Demonstrate a passion for continuous learning and willingness to adopt new technologies</li><li>Good&nbsp;attitude,&nbsp;communication,&nbsp;willingness&nbsp;to learn and collaborate</li><li>Bring a culture of innovation, ideas, and continuous&nbsp;improvement</li><li>Challenging status quo, demonstrate risk taking, and implement&nbsp;creative&nbsp;ideas</li></ul><h4>Qualifications</h4><ul><li>BS degree in Computer Science, Computer Engineering, other technical discipline, or equivalent 3+ years of work experience</li><li>3+ years’ experience working in JavaScript and Java and able to demonstrate strong JavaScript and Java knowledge</li><li>3+ yrs experience in writing java applications and building REST APIs</li><li>Hands on experience with frameworks - Spring Boot, Vertex, NodeJS</li><li>Able&nbsp;to&nbsp;demonstrate&nbsp;strong&nbsp;web&nbsp;fundamentals&nbsp;&amp; knowledge of DOM</li><li>Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch &amp;&nbsp;Real-Time);</li><li>Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning</li><li>Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven and Jenkins</li><li>5+ yrs working in a&nbsp;Software&nbsp;Development practices, Agile/SCRUM,&nbsp;SAFe&nbsp;Agile, Pair Programming</li><li>Proven&nbsp;experience&nbsp;building&nbsp;scalable web application</li><li>Good communication skills - able to explain concepts to product managers and business partners in ways that are&nbsp;meaningful&nbsp;to them</li><li>Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.</li><li>Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications</li><li>Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability</li><li>Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment</li><li>Knowledge on observability (logging/monitoring/alerting/tracing) tools&nbsp;</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Site Reliability Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.This position is a key member of the Consumer Practices Advisory Team (CPAT) within Global Risk &amp; Compliance. CPAT is responsible for administering a comprehensive UDAAP/UDAP regulatory compliance Program.&nbsp;&nbsp;CPAT is responsible for business process and product reviews, calculating and tracking metrics, managing relationships with business units and other activities in support of the UDAAP/UDAP Program.&nbsp;&nbsp;The Program helps ensure all products and services available to customers are free from unfair, deceptive or abusive acts or practices. This position will ensure that compliance risks are adequately identified, assessed, monitored and controlled.How will you make an impact in this role?The Manager of Consumer Practices Compliance is responsible for assisting in executing the overall Consumer Practices Program for American Express National Bank (“Bank”) and across the enterprise.&nbsp;&nbsp;The main responsibilities of the Manager, Consumer Practices will be to:<ul><li>Manage collaborative relationships with Compliance and business colleagues to understand business unit operations and ensure Program standards are met</li><li>Execute consumer practices review, analyze data and procedures, asses potential UDAAP/UDAP risk, communicate potential Risks effectively</li><li>Assist in the execution of the Consumer Practices Risk Assessment</li><li>Assess the business’ initiatives for UDAAP/UDAP risks through the New Product Approval process</li><li>Present training materials and provide guidance as appropriate</li><li>Recommend revisions to the Program’s procedures and standards for review and support automation</li><li>Provide assistance during examinations of Consumer Practices Programs in preparing responses to examination- or supervisory-related requests.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree required&nbsp;</li><li>4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role</li><li>Substantive knowledge of UDAP/UDAAP and consumer financial services requirements</li><li>Knowledge of risk assessment methodology, compliance monitoring, reviewing products, developing findings, and metrics-based reporting</li><li>Ability to develop and clearly communicate results of analysis, orally and in writing</li><li>Ability to effectively persuade colleagues at all levels</li><li>Strong computer knowledge required; excellent MS Office skills required; proficiency with other software, including communication, compliance data/analytical systems is strongly preferred.</li></ul>Preferred Qualifications<ul><li>Advanced degree is strongly preferred</li><li>Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment and independently drive results</li><li>Certified Regulatory Compliance Manager (CRCM) Certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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