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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Focus:The Event Solutions team is responsible for engineering, maintaining, and operating the infrastructure required for mass communications throughout the company. As Infrastructure Engineer – Digital Signage, you will perform engineering and servicing tasks applicable to the Digital Signage and IPTV product set within the Event Solutions portfolio.Organizational Context:Reports to the Engineering Director, Event Solutions within the Digital Workplace organization.Key Responsibilities:<ul><li>&nbsp;Perform core technical activities to support infrastructure implementations and deployments</li><li>Respond to customer request tickets with technical solutions to ensure platform functionality</li><li>Organize and participate in planning activities for equipment moves, adds, and changes globally</li><li>Organize and participate in planning activities for new infrastructure installations globally</li><li>Participate in test planning and execution - Work with project teams to guide components from development to production environments</li><li>Execute test plans to review new products, platforms, and infrastructure</li><li>Participate in current-state system analysis and requirements gathering for upgrades and troubleshooting</li><li>Support configuration and implementation deployments</li><li>Contribute to the creation of technical design/implementation documentation</li><li>Participate in troubleshooting activities</li><li>Implement various software moves/adds/changes, including server software installations and configurations</li><li>Provide support for ongoing platform infrastructure availability</li><li>Work on prioritized/assigned projects</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, computer engineering, or related field required; advanced degree preferred</li><li>Up to 7 years of demonstrated experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering</li><li>Experience with digital signage and IPTV cloud solution deployment, design, troubleshooting, user support, and operational maintenance (Windows/Linux server management, testing, and device patches/upgrades, etc)</li><li>Experience with a variety of software languages, operating systems, or network protocols</li><li>Knowledge of principles applicable to audio signal path, routing, AVoIP, and NDI</li><li>Understanding of Active Directory, Service Now, IDP, technical infrastructure, network data flows (firewalls, proxies, DHC), etc.</li><li>Experience with ITIL practices, ITSM</li><li>Proven record of cross-functional project management skills and collaboration with internal teams and external partners</li><li>Ability to develop a solid understanding of the application and associated infrastructure</li><li>High proficiency user of MS Office Product Suite products including PowerPoint, Excel, Outlook</li><li>Strong email and verbal communication competence</li><li>Meticulous attention to detail&nbsp;</li></ul>Range of Impact/Influence:<ul><li>&nbsp;Autonomy: Accountable to deliver quality and on-time work while working independently</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Infrastructure Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.&nbsp;The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.The TeamOne App is the enterprise web framework that powers American Express’s digital experiences. It’s a fresh take on web application development which consists of a Node.js server that serves up a single page app built using React components and makes use of Holocron, our library for building and composing microfrontends) to allow for code splitting via independently developed, tested, and deployed Holocron Modules (microfrontends).Our goal is to provide a web application framework for building fast, scalable, secure, and modular experiences. Leaving the tooling to us so our users can focus on what matters - delivering performant, maintainable digital experiences. We are constantly working to evolve the framework through user research, testing, and ideation.The RoleAs the Product Manager for One App, you bring a strong passion for Technology and front-end development, to create a product that meets the evolving needs across the enterprise. Managing the One App will require you to develop a deep understanding of our user’s tooling, workflow, and communication needs. Based on these, you will identify and execute against opportunities that not only improve the quality of the framework, but also ensure it is adopted, and the needs of our consumers are met in the most effective way possible.In addition to managing the product, you will also be an advocate within the community, partnering closely with teams adopting our framework to better understand their challenges and needs. This may take the form of troubleshooting issues or giving presentations at town halls on releases and related product updates.&nbsp;Responsibilities<ul><li>Execute against the vision for One App and articulate how it continues to drive value.</li><li>Drive adoption across new user groups by articulating the value of the product</li><li>Define key metrics against our OKRs and show progress against these</li><li>Write and review features and users stories, to be worked on by the engineers using the agile methodology</li><li>Participate in Scrum rituals and drive release prioritization</li><li>Identify and remove blockers for the team</li><li>Document and communicate releases across the enterprise</li><li>Identify and collect key metrics to drive decision making for product prioritization</li><li>Research and share emerging technology trends in the fields of web technologies.</li><li>Generate reports from JIRA on progress, delivery, and task breakdown of scrum team&nbsp;</li><li>Help maintain an accurate roadmap based on day-to-day prioritization</li><li>Develop a deep understanding of how product development in the enterprise works and how front-end frameworks are used in building applications.</li><li>Work closely and coordinate with various Product Owners, Engineers, Designers, Subject Matter Experts, and Analytics team to ensure the library and guidelines are meeting the needs for American Express product and marketing teams</li><li>Display thought leadership, drive process optimization, and inform best practice perspectives on systems design</li><li>Support reporting on ROI to leadership</li></ul>Minimum Qualifications<ul><li>Prior background in product management, Product Owner roles in the technology industry</li><li>Experience working with Agile methodologies (scrum), certification a plus</li><li>Experience working with cross-functional teams (Tech, Design, Analytics, Product, Marketing, etc.)</li><li>Experience with complex technology and product development with a basic understanding of web technology and front-end development frameworks (e.g. React, Node, etc.)</li><li>In-depth experience with JIRA for workflow management</li><li>Experience working in both an enterprise and start-up environment preferred</li><li>Experience developing dashboards and reports to provide visibility into business value achieved / operational progress</li><li>Relentless desire to continually iterate and improve</li><li>Passion and advocacy for a customer-first approach</li><li>Strong executive presence and interpersonal skills with the ability to navigate challenges</li><li>Ability to be self-sufficient, prioritize, multi-task, and perform effectively under pressure</li><li>Comfortable leveraging Slack, JIRA, Confluence, Bitbucket, and GitHub</li><li>Proactive team player with a passion to consistently deliver a high-quality product and exceed customers’ expectations</li><li>Excellent communication skills; verbal, written</li><li>Excellent relationship building, presentation, and collaboration skills</li></ul>Preferred Qualifications<ul><li>Experience with&nbsp;front-end development frameworks</li><li>Design background</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Digital Product Mgmt

You lead the way. We’ve got your back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The  Global Advertising and Brand Management (GABM)  team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.&nbsp;OnBrand, the American Express in-house creative agency, has the ambition to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.A successful candidate will leverageexpertise in brand, digital and emerging platform and social trends to create cutting-edge, connected customer experiences and creative campaigns with a cross-functional team of experts. As an individual contributor, they will be responsible for generating data and insight-driven, integrated content,creative and channel briefs.They will acquire and share deep knowledge of the industry including the competitive landscape, category disruptors and key business issues that affect American Express. Additionally, and perhaps most importantly, the ideal candidate is creative, collaborative, and positive – a self-starterthat can build strong relationships with internal colleagues, external partners and agency teams.Key Responsibilities<ul><li>Plays a leading role in building best-in-class messaging across platforms and programs that meet user needs and drive measurable results for the organization.</li><li>Develops and executes innovative digital, channel, and content strategies across multiple platforms and customer touchpoints.</li><li>Develops integrated strategies and creative briefs using data analysis, research, andcultural insights.</li><li>Seeks opportunities to stay up to date on technology, tools, and emerging media channels.</li><li>Performs audits of existing platforms &amp; content experiences: analyzing, evaluatingand recommending updates.</li><li>Establishes themselves as a thought leader around integrated marketing and their dedicated lines of business.</li><li>Forms strong working bonds with internal clients to become their trustedstrategic partner.</li><li>Partners closely with UX team and enterprise digital teams across analytics, SEO, and marketing platforms to create seamless customer journeys across connected digital systems. </li></ul>Minimum Qualifications<ul><li>3-5 years of relevant work experience in agency and/or client-side creativestrategy roles.</li><li>Demonstrated experience developing &amp; executing:</li><li>Innovative digital, channel, and messaging strategies across multiple platforms and customer touchpoints including digital content creation, 360 campaigns, social media, video, and emerging technologies.</li><li>Information architecture, including content auditsand assessments, sitemap development, and content framework and/or content model planning.</li><li>Proficiency in data analysis, understanding of SEO, content management systems, and systems supporting connected customer journeys</li><li>Problem-solving skills and ability to navigate difficult issues.</li><li>Ability to organize and work with complex information and data.</li><li>Demonstrated curiosity for trend watching.</li><li>Effective and clear communicator and presenter, with a talent for articulating complex digital concepts and strategies to partners and stakeholders.</li><li>Strong project management skills and ability to adapt in dynamic environment,managing multiple projects within the department.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Creative Strategist

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.The Digital Workplace (DW) organization within American Express is responsible for making Amex one of the world’s best companies for colleagues to work for via productive, consistent, personalized, and dynamic technology experiences for all colleagues. The team supports a portfolio of communications, collaboration, and productivity tools on desktop and mobile devices for colleagues globally, whether they are working onsite, hybrid or fully virtual. The Strategic Partnerships team with DW is focused on empowering colleagues to work better, smarter and faster by enabling DW to deliver products/features that are informed by evolving colleague needs.Our DW product teams benefit from understanding how our tools intersect with the people who use them every day, our colleagues. As a Program Manager for Strategic Partnerships you will build, engage and manage strong colleague (customer) relationships, ensuring customer satisfaction. You will act as theprimary point of contact for colleagues, handling inquiries, feedback, and complaints. You will provide advanced awareness on colleague impacting changes and share resources to ensure we are providing the best possible colleague digital experience. Given that there are other internal organizations that support the enterprise collaboration across all internal teams is necessary. You will drive strategies and initiatives that not only benefit our DW Product Teams but will strengthen our collaboration with partner organizations in order to be successful.Responsibilities include:<ul><li>Own and manage customer relationships through colleague champion networks and communities. </li><li>Facilitate, in collaboration with key partner organizations, a colleague advisory forum that serves as a representative sample of our colleague population. This will enable DW product teams to better understand the feedback and needs of our colleagues to help guide our product roadmaps and value messaging.</li><li>Collaborate with senior leaders to understand the strategic priorities and align on customer value and change management plans. </li><li>Track, manage and report on any colleague engagements that DW supports i.e. escalation/problems, pilots etc.</li><li>Support persona work to improve how we deliver products and services to different segments of our colleague population.</li><li>Strengthen strategic partnerships with organizations outside of Digital Workplace that manage colleague-facing products.</li><li>Drive consistency across partner organizations in the way we communicate, deploy and measure value and impact across colleagues.</li><li>Measure satisfaction of the relationships and build strategy on how to continuously improve engagements.</li><li>Understand the strategic priorities and roadmaps of key partner organizations to help identify additional collaboration opportunities.</li></ul>Minimum Qualifications<ul><li>A passion for the customer/colleague: You’re a seasoned digital product or capabilities enablement leader with a "colleague first" mindset. You have a proven track record of developing innovative strategies that drive business outcomes and best-in-class colleague experiences.</li><li>You advocate for a colleague-centric versus a product-centric approach, ensuring releases are focused on how they address customer needs.</li><li>You are a person who goes out and proactively builds relationships across a diverse range of stakeholders, seeks input and understands goals to create a collective team dynamic.</li><li>You have a strong understanding of what’s important to colleagues across multiple business units and personas/role types.</li><li>You’re a highly effective evangelizer with strong interpersonal, oral and written communication skills that allows for the clear articulation of strategy and ideas, in order to influence key partners.</li><li>You are skilled at capturing colleague needs, creating a user story, and presenting a compelling case to senior leadership.</li><li>You have proven track record for translating technology and technical concepts into customer value and benefits.</li><li>You are comfortable with leading and influencing without authority</li><li>You are skilled in navigating highly matrixed environments and in coordinating requirements from multiple partners and key stakeholders</li><li>You have a proven track record for delivering initiatives with excellence through exceptional collaboration with other departments and business units</li><li>You have a “can do” positive attitude and willingness to pivot in the face of change quickly.</li><li>7+ years of work experience required within a digital customer enablement or digital product management organization.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Program Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This is an exciting opportunity to join the Digital Banking team in American Express Technology. We are looking for a strategic, forward-thinking, high-energy, standout individual to support the Vice President of Digital Banking Engineering and Product Management.We are looking for a Manager Assistant who has a passion for details and can provide an outstanding standard of support for the VP. They will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. They will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently and within a high performing team environment.&nbsp; This individual will also serve as a thought partner in determining direction for the organization and business partners, in collaboration with the VP and his team.The Manager Assistantwill be responsible for a broad range of activities including strategic, analytic and communications initiatives to help ensure the objectives of the organization are met.&nbsp; They will be a key member of the DBP Leadership Team, working closely and collaborating with all members of the team.Key responsibilities will include:<ul><li>Act as a central point of contact for urgent business issues, initiatives managed by the executive office, and addressing information requests&nbsp;</li><li>End-to-end creation of impactful and comprehensive communications/presentations for key business reviews with senior management </li><li>Play a key role in driving the goals of the team, including oversight of key special projects and initiatives</li><li>Handle business planning and operational processes driven through the SVP office (e.g. Tech BUR meetings, leadership team meetings, huddle presentations)&nbsp;</li><li>Lead ad hoc special projects </li><li>Understand the pulse of the team, assess the health of colleague engagement and development within the team, propose recommendations to address key themes/top priorities and lead initiatives to optimize (including team events, rewards and recognition and more)</li><li>Ensure effective flow of information and communications with the team</li><li>Facilitate Talent Assessments and mid-year and year-end calibration activities</li><li>Manage and give guidance to the Executive Assistants</li></ul>Qualifications include: The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organized, culturally aware and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>Demonstrated ability to get results, think strategically and globally</li><li>Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment</li><li>Confirmed work experience within areas such as Administration, HR, Project Management or Technology</li><li>Passion, energy, personal accountability and a desire to learn and grow as a leader</li><li>Excellent interpersonal, judgment, communication and follow through skills</li><li>Solid analytical and financial acumen </li><li>Outstanding oral and written communication skills</li><li>Consistent track record of taking complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>Proven ability to navigate effectively and efficiently within American Express</li><li>Highly motivated self-starter with ability to juggle multiple tasks, with excellent organization skills and careful attention to detail</li><li>Outstanding interpersonal/ relationship building skills</li><li>A great teammate who can build consensus and work across a large and diverse organization</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities</li><li>Able to deal with confidential information without exception</li><li>Prior technology experience/knowledge a plus</li><li>Typically holds a bachelor’s or master’s Degree (or has equivalent work experience)</li><li>Curiosity, creativity, and a desire to have fun!</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Assistant, Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team within ERM&amp;RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting.&nbsp;These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).The ERM Framework, Governance and Reporting team is seeking a Risk Reporting Analyst to help establish the development, execution, and oversight of risk reporting frameworks that provide senior leadership with critical insights into enterprise risk exposure. This role will be responsible for ensuring that risk data is accurately collected, analyzed, and presented to support effective risk management and decision-making. The ideal candidate will have extensive expertise in risk analytics, reporting, and regulatory compliance within the financial services industry.Key Responsibilities:<ul><li>Risk Reporting Strategy: Develop and implement a comprehensive risk reporting framework to ensure timely and accurate risk insights for executive leadership and board committees.</li><li>Data Analysis &amp; Insights: Analyze risk data across various business lines, identifying trends, emerging risks, and key risk indicators (KRIs) to inform strategic decisions.</li><li>Regulatory &amp; Compliance Reporting: Prepare submission of risk reports to regulators, ensuring compliance with financial regulations and governance requirements.</li><li>Stakeholder Collaboration: Partner with Risk Management, Compliance, Finance, Audit, and Business Units to ensure alignment in risk reporting and data governance.</li><li>Technology &amp; Automation: Leverage data visualization tools and reporting automation solutions to enhance the efficiency and accuracy of risk reporting processes.</li><li>Governance &amp; Control: Ensure strong controls around risk data integrity, reporting methodologies, and governance frameworks.</li><li>Presentation &amp; Communication: Prepare and deliver executive-level reports and presentations on risk exposure, trends, and potential areas of concern.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Finance, Risk Management, Business, Data Analytics, or a related field (Master’s preferred).</li><li>5+ years of experience in risk reporting, risk analytics, or risk governance within financial services.</li><li>Strong understanding of enterprise risk management (ERM), regulatory requirements, and financial risk frameworks.</li><li>Experience working with risk data visualization and reporting tools (e.g., Tableau, Power BI, SAS).</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Proven ability to work with senior executives and cross-functional teams.</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Customer Growth Marketing team supports this vision by optimizing marketing of additional products and card features with the goal of deepening customer engagement and accelerating revenue growth. Within US Customer Marketing, the Prospect, Partner, and Customer Growth (PPCG) is made up of hard-working and dedicated marketers who rally to acquire customers &amp; enhance their experience as a platform for growth ─ deepening revenue and share in ways difficult for others in the marketplace to replicate.&nbsp;The Sr. Analyst, Rewards Checking LoyaltyMarketing will join a Deposits Marketing team focused on scaling Amex Banking products and expanding relationships with our customers beyond card. This role will specifically be responsible for leading loyalty marketing for our Checking product to drive positive early tenure behaviors, ongoing product engagement, and awareness + usage of new features. This Senior Analyst will play a central role in the strategic development of marketing campaigns in partnership with teams across Marketing, Product, Compliance, and Analytics teams to bring these strategies to life. This role is a unique opportunity to own end-to-end marketing channel strategy for a rapidly growing product.The role requires a detail-oriented, customer-centric marketer who is motivated by working in a fast-paced and ever-changing environment. This marketer should be able to pair creative thinking with customer insights to create effective campaigns.Key Responsibilities<ul><li>Marketing Plan Development - Partner with multiple teams across the enterprise, including product, marketing, legal, compliance and risk, as well as external creative agencies to develop innovative onboarding and engagement marketing campaigns with clear test &amp; learn strategy.</li><li>Campaign Execution Oversight- Partner with marketing execution team in addition to operations and data science to design segmentation and deploy on-time, compliant campaigns across email and digital channels – leading testing, proofing, and launches</li><li>Cross-Team Collaboration - Lead internal communications to enable greater speed and agility and improve marketer and broader working team experience.</li><li>Marketing Performance Measurement - Lead the analysis, measurement and reporting out of campaign, channel, and business performance vs. forecast. Proactively identify key campaign level and external trends which can inform future campaigns.</li></ul>Minimum Qualifications<ul><li>Passionate, data-driven marketer with ability to understand and translate data into action items that will drive performance to future marketing campaigns.</li><li>Strong marketing know-how. Previous experience implementing marketing plans across channels in a fast-paced and results-driven team.</li><li>Natural teammate with strong and effective communication skills who can work collaboratively on diverse cross-functional teams.</li><li>Strong planning and organization with ability to lead highly interdependent, complex initiatives and keep various workstreams on track.</li><li>Creative problem solver with a bias for action and proven ability to adapt when priorities change.</li><li>Comfortable in white space and creates structure from unknown</li><li>&nbsp; &nbsp; &nbsp;Bachelors Degree Preferred&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr. Analyst, Rewards Checking Loyalty Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Joining as an associate of digital product management at American Express is, at its heart, about making a positive difference in people’s lives by improving the products and journeys we offer, in more than 25 countries. &nbsp;Imagine for a minute that you see an advertisement for an American Express card that excites you. You click on the ad, check out the benefits and decide to apply. You fill out the information about yourself in the application form, take a selfie or a video, upload a photo of your passport and recent bank statement and click submit. Seconds later you’re approved. The card is instantly available on your phone to use and start earning rewards, getting a free Uber or Deliveroo, or getting you access to restaurants and great travel experiences. &nbsp;This is the kind of experience you’ll be working towards as part of our team – delivering on part of the application/onboarding journey. You’ll help reduce the friction for people to apply for a card while ensuring we meet the complex set of regulatory standards in each country to protect against fraud and other criminal activity.&nbsp;Your responsibilities include:&nbsp;<ul><li>Understanding and learning about our users' needs, both customers and internal teams&nbsp;</li><li>Translating requirements into coherent user stories using agile tools and methods&nbsp;</li><li>Working with engineers on a day-to-day basis to execute requirements during the development process. &nbsp;</li><li>Driving delivery by trouble-shooting issues, de-mystifying complex needs and leading planning cycles in partnership with your leader and agile champions&nbsp;</li><li>Delivering the product roadmap in collaboration with go-to-market, engineering and design functions, often coordinating with other delivery teams &nbsp;&nbsp;</li><li>Collaborating with local market teams to stay on top of market developments and the competition &nbsp;</li><li>Partnering with engineering and design functions throughout the product lifecycle from ideation to delivery and ongoing iteration&nbsp;</li></ul>To be successful you have:&nbsp;<ul><li>A passion for technology improving customer and user lives. Existing product experience of 1-2 years would be welcome, but not essential as this role typically spans the first 3-5 years of a career before advancing in the product management function.&nbsp;</li><li>Insatiable curiosity and proven ability to learn. &nbsp;</li><li>Strong written &amp; verbal communication skills. You’re able to articulate the reasons behind your work and bring others along with you. The skills stretch from writing customer journey narratives and mocking up wireframes to share with engineers to inspiring go to market teams with our strategy and roadmap. &nbsp;</li><li>Strong collaboration &amp; relationship skills – we are relationship-oriented company, that values diverse perspectives. You will be the evangelist for the strategy and roadmap but won’t be successful without bringing others along with you. Your ability to listen deeply, contextualize your insights are essential to achieving the best outcomes. &nbsp;</li><li>The spirit of an entrepreneur with an ability to contribute to product design, project management and technical ideas. Your job doesn't end with your job description.&nbsp;</li><li>Ability to thrive in a fast-paced environment, with competing resources and priorities, through the product life cycle from planning and development, through to launch&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?A thriving lending business is core to the success of American Express and achieving its growth aspirations. The International Lending COE Team supports this mission by partnering with market teams to develop and optimize borrowing options for cardmembers (e.g. credit cards, structured payment plans, lending payment constructs) and engagement tactics (e.g. promotional pricing campaigns, spend stimulation programs, portfolio migrations) to capture a greater share of consumer and SBS borrowing activity.&nbsp;The Strategy &amp; Activation team within the International Lending COE aims to build the model to reward our best customers and unlock future customers with relevant offers and marketing treatments by creating differentiated marketing experiences for our lending products through critical targeting, analytics and planning capabilities. Ultimately, this will enable us to make optimal investment decisions and deliver more efficient campaigns with better outcomes.The successful candidate for this role must be customer-oriented, have a marketing driven mindset, and be able to effectively collaborate and influence stakeholders across markets.Key Responsibilities: <ul><li>Work across lend teams and markets to develop a thorough understanding of our lend products and treatments, identify best practices and lead a Lending community to learn from one another</li><li>Partner to deliver new customer personas and segmentation, improving performance metrics and profitability for customers that borrow </li><li>Own the Lending Test &amp; Learn program, to improve campaign performance</li><li>Partner with colleagues in Finance and Business Analytics to design and align optimal investment model for marketing activities </li><li>Partner to enable tagging/tracking (eg- Adobe) in our payment journeys and ensure best marketing measurement strategies are monitored</li><li>Extract insights to support markets with go to market campaign support including innovating on strategies and opportunities to drive accelerated lending revenue growth</li><li>Identify and improve our digital tools so marketers can deliver campaigns faster and more effectively</li></ul>Minimum Qualifications:<ul><li>Strong marketing acumen with experience and knowledge across digital channels (mobile apps, MYCA/web, etc).One to two years experience preferred, but not required.</li><li>Comfortable navigating through ambiguity, relying on a strong foundation of organizational and prioritization skills</li><li>Superior relationship management skills with ability to engage and collaborate with business partners</li><li>Experience and/or strong interest of working with International markets</li><li>Excellent collaborator with outstanding verbal and written skills to influence across and upwards</li><li>Strong analytical skills (eg- excel) or the interest and capacity to learn</li><li>Experience with Adobe Analytics or similar marketing measurement tools is preferred</li><li>Winning attitude that motivates and encourages, with a sense of humour.</li><li>University degree or equivalent working experience required.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Marketing Analyst - International Lending Strategy and Activation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.How will you make an impact in this role?At American Express, we’re reimagining the Digital Workplace to help every colleague work smarter, faster, and more meaningfully.The Digital Workplace Product Management team is leading a bold transformation—shifting from project delivery to a scaled, product-driven operating model. As we grow this capability, we need a product leader who is passionate about enabling others to thrive.As a Product Manager, Digital Workplace Transformation, you will drive the learning, development, and communication efforts that help product teams succeed. You’ll play a key role in building the mindset, skillset, and toolset of modern product teams—and bringing our transformation story to life for colleagues at every level.What You’ll Do<ul><li>Empower product teams through learning and development. Design, lead, and scale training and enablement programs that build product capabilities across Digital Workplace teams.</li><li>Champion communication that drives change. Develop and deliver high-impact executive presentations, stakeholder updates, and internal communications that articulate transformation goals and progress.</li><li>Build a connected product community. Facilitate knowledge-sharing, peer learning, and inclusive practices that help teams learn from each other and grow together.</li><li>Translate strategy into action. Convert transformation objectives into clear, actionable programs and toolkits that teams can adopt and adapt.</li><li>Drive stakeholder engagement. Partner across Product, Tech, HR, and Change Management teams to ensure alignment and support for evolving ways of working.</li><li>Continuously improve. Measure adoption, gather feedback, and evolve training and communication based on what teams need most.</li></ul>What You Bring<ul><li>3+ years of experience in product management, learning &amp; development, or change enablement in a complex organization</li><li>Familiarity with agile methodologies and the product operating model</li><li>Experience creating and scaling learning programs for technical or product-focused audiences</li><li>Outstanding storytelling, writing, and visual communication skills—especially in PowerPoint</li><li>Ability to lead without authority, influence across functions, and simplify the complex</li><li>A proactive, self-starting mindset with strong collaboration instincts</li><li>Passion for people development and helping others succeed</li></ul>Why This Role MattersA transformation is only successful if people can see it, feel it, and grow with it. In this role, you’ll ensure our product teams aren’t just part of the transformation—they’re leaders of it. Through learning, communication, and community, you’ll help build the future of work at American Express.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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