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Job Description:The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material.Instruction &amp; Student Learning <ul><li>Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups.</li><li>Considers individual differences of students in order to design and support a range of appropriate learning activities.</li><li>Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource.</li><li>Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology.</li><li>Keeps accurate and appropriate records in accordance with departmental policies.&nbsp;</li><li>Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester.</li><li>Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements.</li><li>Conducts classes punctually and in accordance with the prescribed meeting schedule.</li><li>Employs appropriate assessment techniques to measure students’ performance in achieving course goals and objectives.</li><li>Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development.</li></ul>Student Engagement &amp; Advisement &nbsp; &nbsp;<ul><li>Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners.</li><li>Uses technology to assist in communication with students.</li><li>Encourages a sense of community among students for learning both inside and outside the classroom.</li><li>Refers students to appropriate student and academic support services available at the College or in the community.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications <ul><li>Bachelor’s Degree or completion of a Bachelor’s degree in a closely related field within two years of hire. and current certification in one of the following:</li><li>Registered Health Information Technician (RHIT) or </li><li>Registered Health Information Administrator (RHIA) or</li><li>Certified Coding Specialist (CCS) or</li><li>Certified Coding Specialist-physician based (CCS-P). </li></ul>Preferred Qualification<ul><li>Bachelor's degree + RHIA credential</li><li>Prior college-level teaching</li><li>Experience with Blackboard or other Learning Management Systems&nbsp;(LMS)</li></ul>Compensation Details: Compensation: $55.88 per contact hourContact Hour: Two hours equals one contact hourHours: Maximum of 12 contact hours per weekFull Time/Part Time:Part time

COLUMBUS STATE COMMUNITY COLLEGE

Adjunct - Health Information Management Technology

Title: Procurement Associate III (Procurement Card/Reimbursement Auditor)
Salary Range: $3,490- $4,363 per month
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Bluegrass Community &amp; Technical College
Campus Location: Bluegrass C&amp;TC - Leestown Campus
Department: Finance and Operations
Total Rewards
Bluegrass Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Procurement Card (Procard)/Travel Auditor provides the internal audit function for all procurement card purchases and expense reimbursements. This position serves as the primary administrator, authority and subject matter expert for all procurement card functions and reimbursements at Bluegrass Community &amp; Technical College (BCTC). This position plays a critical role in ensuring the college's financial integrity and operational compliance by managing the daily administration, monitoring, training, and auditing of all procurement card activities and reimbursement requests college wide. This position audits, ensures compliance with procurement law and KCTCS/BCTC policy and procedure, and approves reimbursement requests. Acting as a strategic liaison between BCTC and the Kentucky Community and Technical College System (KCTCS) Business Office, this position ensures all procurement card and reimbursement transactions comply with institutional policies, state statutes, and federal regulations. The role demands a high level of attention to detail, sound judgment, and the ability to navigate complex financial systems, policies, and reporting requirements. The Procurement Card/Reimbursement auditor also provides training, guidance, and support to college employees involved in purchasing, accounts payable, and travel processes, contributing significantly to the overall fiscal health and accountability of the college. 




Job Duties:
<ol>
<li>Comprehensive Oversight of the Procurement Card Program: Manage all aspects of the BCTC procurement card program, including day-to-day operations, compliance enforcement, and internal controls. Ensure all cardholder activities align with the KCTCS ProCard Program policies and applicable laws.</li>
<li>Strategic Liaison Role: Serve as the primary point of contact between BCTC and KCTCS procurement card staff, facilitating seamless communication, issue resolution, and program alignment across both institutions.</li>
<li>Compliance Auditing and Transactional Oversight: Conduct thorough reviews and audits of all procurement card transactions to ensure complete and accurate documentation, policy adherence, and regulatory compliance. Investigate discrepancies and provide resolutions and additional training as needed.</li>
<li>Violation Monitoring and Reporting: Maintain a comprehensive tracking system for errors and procurement card violations, including documenting corrective actions and resolutions. Generate reports for leadership to support accountability and continuous improvement.</li>
<li>Training and Staff Development: Design and lead monthly training sessions on procurement card use for new and existing college personnel. Deliver customized one-on-one training for cardholders, supervisors, and department managers upon request.</li>
<li>Operational Support and Financial Guidance: Provide expert-level guidance to decentralized purchasing and administrative staff in the areas of purchasing compliance, accounts payable, travel reimbursement, budget review, and expenditure reporting.</li>
<li>Policy and Resource Management: Review and update BCTC’s procurement card policy materials, including website content and employee handbook sections, to ensure accessibility and accuracy of current guidelines and best practices.</li>
<li>Document Auditing &amp; Transaction Processing: Audit vouchers and requisitions prior to processing. Ensure all supporting documentation is complete, accurate, and timely in accordance with internal and external audit standards.</li>
<li>Expense Report Auditing and Travel Reimbursement Approval: Audit and approve employee expense reimbursement requests for compliance and payment. Provide ongoing training and support for faculty and staff on travel policies, procedures, and reimbursement processes.</li>
<li>Fleet Fuel Receipt Reconciliation: Maintain organized and reconciled records of fuel receipts for all BCTC/KCTCS-owned vehicles, ensuring alignment with institutional accountability standards and vehicle usage policies.</li>
<li>Risk Management Documentation: Log and maintain certificates of liability and related insurance documentation to support departmental purchases and vendor transactions.</li>
<li>Fiscal Year-End Closing Support: Provide targeted support during the fiscal year-end closing process, ensuring all procurement card, voucher, requisition and employee reimbursement request activities are completed and reconciled in a timely manner and other fiscal year end tasks such as accrual submission are completed by established deadlines. </li>
<li>Other Duties as Assigned: Perform additional financial, administrative, and audit-related duties as directed by the Director of Purchasing &amp; Accounts Payable, including special projects and compliance reviews. 
</li>
</ol>




Minimum Qualifications:
<ul>
<li>Bachelor’s degree in Accounting, Business Administration, Finance or a related field, and four years of related experience or equivalent.&nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Bachelor’s degree in Accounting, Business Administration, Finance or a related field, and six years of related experience or equivalent.</li>
</ul>




Additional Skills Requested:
<ul>
<li>Ability to interpret and apply complex policies, procedures, and regulations including federal, state and local laws governing purchasing and accounts payable functions.</li>
<li>Strong understanding of public procurement practices, financial compliance standards, and internal controls.</li>
<li>Exceptional attention to detail and accuracy in financial documentation and auditing.</li>
<li>Skilled in communication and training, with the ability to translate policy into practice for a wide range of staff. 
</li>
</ul>




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Procurement Associate III (Procurement Card/Reimbursement Auditor)
    

PROFESSIONAL STAFF
FINANCIAL AID SPECIALIST
Number of Openings:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1
Institution:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cleveland State Community College
Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Financial Aid
Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Assistant Director of Financial Aid
Campus Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cleveland, Tennessee
Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $39,424-$49,280
Position Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exempt / Full-Time
Moving Allowance:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:&nbsp; 
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:&nbsp;
<ul>
<li>Attaching a resume does not substitute for completion of the application form.</li>
<li>Part-time work experience is calculated at 50% of full-time experience.&nbsp;</li>
</ul>
JOB SUMMARY
The Financial Aid Specialist ensures accurate administration, management, and data collection for federal, state, and institutional programs and other financial aid related requirements in compliance with respective regulations for federal and state funding. The Financial Aid Specialist provides up-to-date subject matter expertise in all aid programs and other requirements to internal and external stakeholders in support of Cleveland State’s enrollment objectives and mission.
MINIMUM REQUIREMENTS / QUALIFICIATIONS
<ul>
<li>An associate degree from an accredited institution.</li>
<li>Minimum of four years of professional experience in student financial aid or enrollment services within higher education (e.g., admissions, records, advising).</li>
<li>Proficiency in Microsoft Office applications, including Word and Excel.</li>
<li>Experience with Ellucian Banner preferred.</li>
<li>Prior experience working in a community college setting is preferred.</li>
</ul>
ESSENTIAL JOB FUNCTIONS
Financial Aid Program Administration (30%)
<ul>
<li>Administer and maintain compliance for assigned federal or state financial aid programs, including but not limited to Federal Work-Study (FWS) and the Federal Supplemental Educational Opportunity Grant (FSEOG).</li>
<li>Serve as the primary institutional liaison with the state financial aid service center to address and resolve processing issues.</li>
<li>Manage institutional and Foundation scholarship programs, ensuring accurate award processing and adherence to eligibility criteria.</li>
<li>Conduct student eligibility reviews, certify and post awards, and monitor ongoing compliance with federal, state, and institutional requirements.</li>
<li>Perform regular reconciliation and oversight of financial aid funds to ensure accuracy, compliance, and timely disbursement.</li>
</ul>
Financial Aid Processing and Compliance (25%)
<ul>
<li>Perform tasks related to satisfactory academic progress (SAP), State Aid appeals, Return of Title IV calculations, Federal Work-Study administration, and scholarship processing.</li>
<li>Coordinate with the Business Office on matters involving student account refunds, uncashed financial aid checks, and athletic scholarship disbursements.</li>
<li>Review and verify student-submitted documentation in compliance with federal regulations to ensure the accuracy of Free Application for Federal Student Aid (FAFSA) data.</li>
<li>Exercise professional judgment in evaluating extenuating circumstances and processing dependency override requests in accordance with federal guidelines.</li>
<li>Gather and review supporting documentation to determine and confirm student financial aid eligibility.</li>
<li>Serve as a secondary point of contact and subject matter resource for Student Success Advisors and other staff when resolving complex student cases related to income verification, special circumstances, and disbursement eligibility.</li>
</ul>
Communication and Collaboration (15%)
<ul>
<li>Communicate effectively with students, colleagues, and external partners through various channels, including chat, email, phone, and videoconferencing.</li>
<li>Provide timely and accurate updates regarding financial aid regulations, policies, and procedural changes to relevant stakeholders.</li>
<li>Collaborate with departments across the institution to support student needs and ensure accurate, efficient, and responsive service delivery.</li>
</ul>
Training, Policy, and Development (15%)
<ul>
<li>Participate in ongoing training to stay current on federal, state, and institutional financial aid regulations and program requirements.</li>
<li>Maintain and regularly update the financial aid policies and procedures manual to ensure accuracy and compliance.</li>
<li>Review and update financial aid content across the institution’s website, academic catalog, and internal communication platforms to reflect current policies and information.</li>
</ul>
System Administration and Process Improvement (10%)
<ul>
<li>Maintain and support program-related systems, including Dynamic Forms, Banner, National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD), Financial Aid System of Tennessee (FAST), and other financial aid platforms.</li>
<li>Collaborate with Financial Aid Compliance and Technical Coordinator and IT to troubleshoot technical issues, streamline operations, and enhance process efficiency through automation and system improvements.</li>
</ul>
Other Duties as Assigned (5%)
<ul>
<li>Participate in person and/or virtually at on- and off-campus outreach activities, including Free Application for Federal Student Aid (FAFSA) completion events, financial aid events, enrollment events, and other student support initiatives.</li>
<li>Other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Proficient in computer applications, including Microsoft Office Suite (Word, Excel, Outlook, etc.).</li>
<li>Demonstrated ability to collaborate effectively with internal departments, external agencies, and service partners.</li>
<li>Strong organizational skills with the ability to meet deadlines, work independently, and maintain accuracy and attention to detail.</li>
<li>Proven ability to communicate and work effectively with individuals from various backgrounds. Strong written and verbal communication skills.</li>
<li>Working knowledge of the Family Educational Rights and Privacy Act (FERPA) and its application to student data and privacy.</li>
<li>Strong analytical, problem-solving, and critical thinking abilities.</li>
<li>Ability to understand, interpret, and apply complex federal and state financial aid regulations and institutional policies.</li>
</ul>
WORK ACTIVITIES &amp; EQUIPMENT
Work activities routinely involve the use of computers, scanners, and peripheral devices.&nbsp; Photocopy and other office machines are frequently used.
JOB LOCATION
This position is an on-site role located in the Student Center Financial Aid Office located on the main campus of Cleveland State Community College in Cleveland, Tennessee. Travel may be required within the college’s 5-county service area including travel to attend state meetings, etc.
_____________________________________________________________________________________
Applicants may be subject to a background check and credit check.
__________________________________________________________________________________________
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS</li>
<li>Wellness Incentive Program (if enrolled in health)</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457</li>
<li>Fourteen (14) Paid Holidays/Year</li>
<li>Sick and Annual Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
If you are interested, click on the link to apply.&nbsp;
Applications can be assured full consideration if submitted by November 17, 2025.
__________________________________________________________________________________________
Human Resources Office Telephone: 423-478-6203; FAX: 423-478-6257 Email: <a href="mailto:humanresources@clevelandstatecc.edu" target="_blank">humanresources@clevelandstatecc.edu</a>
Website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
The following link will direct you to a reporting section of the college’s website:&nbsp; <a href="https://www.clevelandstatecc.edu/a-z-index/how-do-i-report/" target="_blank">How Do I Report</a>

Motlow State Community College


      Financial Aid Specialist
    

MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:
Cyber Defense Instructor

Campus: Fayetteville
Position type: Term 9/10-month
Salary: $49,404&nbsp; &nbsp; &nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function:&nbsp;
Provide high quality effective instruction in accordance with the catalog description and the approved course syllabus; Facilitate student learning, and perform evaluations of student learning for all assigned classes, using each course's standard course outline as a guide;&nbsp;Advise and mentor students about academic and career goals
Minimum Qualifications:
Bachelor’s degree earned from a regionally accredited institution in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, Information Technology, or instructional Technology with two of the following:
<ul>
<li>Professional certifications</li>
<li>Two years professional employment</li>
<li>Teaching excellence awards</li>
<li>Research or publications</li>
<li>Relevant additional coursework beyond Bachelor’s degree</li>
</ul>
Preferred Qualifications:&nbsp; 
Master’s degree earned from a regionally accredited institution in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, Information Technology, or instructional Technology with two of the following:
<ul>
<li>Professional certifications</li>
<li>Two years professional employment</li>
<li>Teaching excellence awards</li>
<li>Research or publications</li>
<li>Three years of Community College teaching experience</li>
<li>Ability to teach in an additional MSCC teaching field.&nbsp;</li>
</ul>
Major Duties and Responsibilities:
<ul>
<li>Teach courses as assigned in accordance with the catalog description and the approved course syllabus; Teach dual enrollment classes at area high schools as assigned; Travel to multiple campuses as assigned</li>
<li>Provide academic advisement and mentoring to students about academic and career goals</li>
<li>Collaborate collegially with faculty, curriculum chair, and academic leadership about curricular and programmatic issues and needs</li>
<li>Collaborate collegially with faculty, administration and staff to support the students, strategic plan, goals and business operations of the college; Work collegially as part of both discipline-specific and multidisciplinary teams</li>
<li>Stay abreast of current developments in the teaching discipline including scholarship, creative research, disciplinary and interdisciplinary activities that focus on the boundaries of knowledge, community-based scholarship, creative activities, and the development of cutting-edge teaching approaches</li>
<li>Support curricular and co-curricular activities within the college; Participate in graduation exercises</li>
<li>Teach a 15-hour load per semester; summers are voluntary, but not guaranteed</li>
<li>Post and maintain office hours which provide adequate time for academic advisement with students; out-of-class meetings with students and colleagues; and faculty, division, and departmental meetings</li>
<li>Respond promptly to the Dean’s requests</li>
<li>Submit all requested paperwork timely and completely</li>
<li>Serve on college committees</li>
<li>Perform all duties in accordance with both TBR and MSCC policies</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies.</li>
<li>Strong computer skills, to include college database (Banner) management, word processing, creating spreadsheets, e-mail, and the internet</li>
<li>Knowledge of confidentiality statutes and policies as they apply to FERPA</li>
<li>Ability to effectively communicate, both in writing and verbally, with students, fellow employees, college administrators, and other stakeholders</li>
</ul>
To ensure consideration, interested applicants must submit an application, transcripts and resume online with application submission.
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1545, TDD (931 393-1621)
E-mail; <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


      Instructor, Cyber Defense
    

Title: CRM Architect
Employee Classification:&nbsp;
Institution:&nbsp;System Office
Department: 
Campus Location: 
Job Summary
The Office of Strategic Enrollment Management (SEM) serves as a trusted partner to Tennessee’s 13 community colleges and 23 colleges of applied technology to create student-centered enrollment experiences that expand access, increase enrollment, improve retention, and accelerate completion. We do this by helping colleges remove barriers, streamline processes, and deliver a student experience that is accessible, responsive, and aligned with today’s workforce needs. The TBR Office of Strategic Enrollment Management (SEM) is establishing a unit focused on supporting TBR colleges’ effective use of Slate, a higher education-oriented customer relationship management (CRM) system used by nearly all TBR institutions. This unit of Slate experts will support colleges as they leverage CRM technology to improve processes that shape the student experience. This work aims to reduce administrative burdens while enhancing student outcomes. The CRM Architect will support TBR’s strategic use of Slate to advance both systemwide and individual campus goals and objectives. In doing so, the CRM Architect will identify and leverage systemwide economies of scale in Slate implementation while tailoring Slate use to meet individual campus needs. In collaboration with the CRM Operations Director and the Assistant Vice Chancellor for Student Enrollment and Retention Services, this position manages key functions related to business processes, application processing, and user experience, with a primary focus on optimizing operational efficiency and supporting enrollment and student success initiatives. Specific responsibilities of this position also include leading innovative projects, keeping records of meetings and attendance, documenting CRM process and procedural changes, working with the CRM Operations Director and Office of SEM leadership to identify areas for operations process improvement. TBR Office of SEM will hire two CRM Architects. While both positions will serve on an integrated team that provides support to all TBR colleges, one CRM Architect will focus on supporting the Tennessee Colleges of Applied Technology and the other on supporting TBR’s community colleges. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. 
Job Duties
<ul>
<li>80% - CRM/Slate • Serve as consultant and trusted thought partner with TBR colleges in their work to leverage Slate to enhance business and student processes • Build and implement standard CRM functions including but not limited to: Forms, Communication Flows, Events, Queries/Reports, Records and Portals • Investigate and configure Slate forms, communications, events, interviews, portals, workflows, automations, queries, and reports. • Help institutions document and optimize system workflows. • Provide support to colleges in their use of Slate to manage enrollment funnel, application, and student success processes. • Act as point of contact for each institution to assess functional needs for processing. • Develop and deliver Slate-related documentation and support training across campuses. • Assist the CRM Operations Director with other CRM tasks as directed. • Work closely with the others in the Office of Student Enrollment Management and Service Center. - (Essential)</li>
<li>15% - Customer Service • Manage incoming work requests from TCATs and/or community colleges. • Work cooperatively and effectively with other departments, including the Office of IT in support of Slate and Banner Student database changes and improvements. - (Essential)</li>
<li>5% - Other Duties · A personal commitment, with assistance from TBR leaders, to devote time to growing and developing as a leader and a colleague. Performs additional duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
· Bachelor’s Degree in Business, Marketing, Communications, Education, or related field plus two years of related experience OR a comparable combination of education and experience · Experience developing architecture within a CRM · Experience with project management · Experience with Banner or similar ERP system 
Preferred Qualifications
• Experience with Slate • Experience serving as a Slate Captain • Experience developing architecture within a CRM and integrating solutions into a higher education student information system • Experience with Axiom • Experience within a shared service operating environment • Experience or training in Windows operating system and Microsoft Office 365 applications • Experience with Slate • Experience serving as a Slate Captain • Experience developing architecture within a CRM and integrating solutions into a higher education student information system • Experience with Axiom • Experience within a shared service operating environment • Experience or training in Windows operating system and Microsoft Office 365 applications 
Knowledge, Skills, and Abilities
• Expert knowledge of relational database systems and their application in higher education • Advanced knowledge of development, best practices, and design options in Slate or other similar CRM • In-depth knowledge of college or university admissions and records processing and reporting requirements • Knowledge of the TBR system as a whole • Strong communication and interpersonal skills when collaborating with both internal and external stakeholders • Data collection and analysis skills and the ability to recognize trends and communicate results • Strong organization skills and ability to coordinate projects involving a variety of stakeholders • Ability to maintain accurate data and records • Ability to develop and maintain positive collaborative working environment • Ability to maintain a relationship with campus stakeholders • Ability to encourage collaboration / coordination across operational areas • Proven ability to apply critical thinking skills to complex situations involving multiple parties and propose data-backed solutions • Strong organization and project management skills and capacity to manage multiple deadlines • Ability to present information in multiple modalities and settings to varied audiences • Ability to work from a statewide and system perspective • Flexibility and ability to learn quickly • Intermediate knowledge of Office productivity software • Broad knowledge of federal and state laws and guidelines • Ability to work as part of a team or work alone without close supervision • Ability to understand customer needs and provide quality service • Ability to maintain confidentiality in compliance rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information • Ability to identify and implement process improvements within a shared services framework 
Physical Demands / Working Conditions


      CRM Architect
    

Title: Service Center- CRM Student Associate, Student Services
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;System Office
Department: Service Center/ Office of Strategic Enrollment Management
Campus Location: Tennessee Board of Regents System Office
Job Summary
The CRM Student Associate, Student Services serves as a key liaison in ensuring the accurate and timely transfer of student data within Slate and across integrated systems, including Axiom and Banner. This role is a champion for data integrity, ensuring that all student information complies with applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In collaboration with the CRM Operations Director, the Student Service Center Manager, and the Student Services Specialist, the associate manages student record processing as it relates to Slate functionality in Banner for the technical colleges. The position works closely with TBR institutions and is expected to deliver a high level of customer service and technical support to all campuses served. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. 
Job Duties
<ul>
<li>80% - Student Records • Responsible for consolidating records in Slate to eliminate duplicate person records • Responsible for ensuring Slate Queries are running to pass information from Slate to Banner and bring back information from Banner to Slate • Reviews Axiom records to match potential Banner data • Monitor population processing to ensure records are coding for appropriate campuses to view • Assist the Student Services Specialist, Student Service Center Manager, and CRM Operations Director with other application and student records maintenance as directed - (Essential)</li>
<li>15% - Customer Service • Manage incoming work requests related to application records from TCATs • Field employee questions and researches student records transaction processing concerns • Work cooperatively and effectively with other departments, including the Office of IT in support of Slate and Banner Student database changes and improvements • Communicate to employees and administration regarding student records related issues and solutions - (Essential)</li>
<li>5% - Other Duties • A personal commitment, with assistance from TBR leaders, to devote time to growing and developing as a leader and a colleague. Performs additional duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Associate’s degree and a minimum of 2 years of related work experience OR a comparable combination of education and experience • Experience working in student services in a technical college, community college, university setting or system • Experience with Banner or similar ERP system 
Preferred Qualifications
• Experience with Slate CRM • Experience with Axiom • Experience within a shared service operating environment • Experience or training in Windows operating system and Microsoft Office 365 applications 
Knowledge, Skills, and Abilities
• In-depth knowledge of college or university admissions and records processing and reporting requirements • Broad knowledge of federal and state laws and guidelines • A willingness and passion to learn new hardware and software systems that are consistent with duties • High level of accuracy and attention to detail in data entry and record reconciliation. • Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions • Effective organizational and time management skills • Ability to work as part of a team or work alone without close supervision • Ability to communicate effectively, both in writing and orally • Ability to understand customer needs and provide quality service • Ability to maintain confidentiality in compliance rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information • Ability to identify and implement process improvements within a shared services framework. 
Physical Demands / Working Conditions


      Service Center- CRM Student Associate, Student Services
    

<h4>Company Description</h4>EDC is one of the world’s leading nonprofit research and development firms.&nbsp; EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide. Collaborating with both public and private partners, we strive for a world where all people are empowered to live healthy, productive lives.<h4>Job Description</h4>The Opioid Abatement Strategies Effectiveness Evaluation (OASEE) has an opening for a Community Ambassador (Casual I), reporting to the Senior Research Associate in Chicago. This is a short-term, primarily remote casual position (per diem) through June 30, 2026. The Community Ambassador will work with a team on an evaluation project specifically related to opioid overdose prevention, response, and recovery in the state of Illinois.This person in this position is expected to have experience and/or knowledge of substance use disorder and the delivery of related services in the community. For this position, we prioritize individuals who have lived and living recovery experience as well as some education around harm reduction, substance use challenges, mental health and/or recovery.EDC casual employees generally work as needed. A casual position receives statutory benefits of Social Security contributions, Medicare contributions, unemployment insurance, worker’s compensation insurance and sick leave. A casual position ends when work is complete.&nbsp;You will:The person in this position is expected to communicate clearly and courteously; to develop and maintain positive relationships with others; and to work respectfully with colleagues. Under general management guidance, the Community Ambassador will work with a team on an evaluation capacity building project in Illinois, by:<ul><li>Completing evaluation planning, including designing research and evaluation activities, tools, and protocols</li><li>Conducting data collection, including recruiting for and administering surveys as well as conducting interviews and focus groups</li><li>Conducting data interpretation and analysis</li><li>Assisting with writing, editing materials, and developing recommendations, presentations, and brief reports to disseminate evaluation findings</li><li>Assisting in technical assistance related to evaluation project, including community outreach and engagement with partners and capacity building with community-based agencies</li><li>Participating in engagement and relationship-building with organizations that serve the recovery community in southern Illinois as well as individuals who receive services from these organizations</li><li>Collaborating with team staff to conduct work</li><li>Integrating community-based perspectives and lived experiences into evaluation project activities and project deliverables</li><li>Participating in primarily virtual weekly staff team meetings on Teams and video conferencing software</li><li>Traveling once yearly for meetings, trainings, and/or conferences in Illinois</li></ul><h4>Qualifications</h4>This position requires excellent organizational skills; demonstrable initiative, creativity, and flexibility; ability to work effectively in groups and independently; strong interpersonal skills; excellent writing skills. Being open-minded, using approaches grounded in humility, and a willingness to learn and grow are key.&nbsp;Skills &amp; Experience<ul><li>At least 2 years related experience in community engagement related to substance use disorder and the delivery of these services in the community</li><li>Experience with data collection, research, and evaluation activities with social service agencies in Illinois</li><li>Proficiency with computer applications, including Internet research, Microsoft Excel and other Microsoft Office applications (access to computer required)</li></ul>Preferred Skills &amp; Experience<ul><li>Individuals who have lived and living recovery experience, as well as some education around harm reduction, substance use challenges, mental health and/or recovery</li><li>Experience and/or knowledge about the multiple pathways of recovery</li><li>Community engagement experience in southern Illinois</li></ul>Travel<ul><li>Ability to travel and to attend in-person meetings and events at various locations across Illinois, particularly southern Illinois</li></ul><h4>Additional Information</h4>EDC affirms its steadfast commitment to uphold the highest standards of conduct, ensuring the protection of all individuals from misconduct, and maintains a zero-tolerance policy towards any violation of these rights. Safeguarding refers to the measures and practices put in place to protect individuals, particularly vulnerable groups, from harm, abuse, neglect, and exploitation.&nbsp;This position offers an anticipated hourly rate of approximately $30-33.If you are a qualified individual with a disability or a disabled veteran, you have the right to request accommodation if you are unable or limited in your ability to use or access the EDC job opportunities website as a result of your disability. You can request reasonable accommodations by e-mailing <a href="mailto:human_resources@edc.org" target="_blank">human_resources@edc.org</a>&nbsp;or by calling&nbsp;202.572.3781.

Education Development Center

Community Ambassador (Casual I)

Title: Part Time Adult Education Instructor (Warren County)
Salary Range: $22.00 per hour
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;10 - 15 hours per week
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Southcentral KY Community &amp; Technical College
Campus Location: Southcentral Kentucky CTC - Main Campus 
Department: Adult Education




Job Summary
Reports directly to the Director of Adult Education and provides multi-level, multisubject instruction to students at community-based locations through in-person and online formats. 




Job Duties:
• Provides targeted instruction in Adult Basic Education, Adult Secondary Education, and GED® test preparation and administer formal and informal assessments. • Provides contextualized, academic and workplace education to adult students 18 years and older, including instruction in literacy, adult basic education, ESL, GED® test preparation (Math, Science, Social Studies, and Language Arts) and workforce preparation. • Plans, implements, documents, and evaluates instructional practices, procedures, and materials for assigned classes and incorporates technology and digital tools into instructional delivery. • Administers and interprets appropriate placement and diagnostic assessments for adult students. • Applies research-based instructional practices that incorporate the use of computers and other technologies. • Formally and informally assesses and monitors learning and maintains student records. • Provides classroom management. • Maintains lesson plans and syllabi for each course taught. • Adheres to all Kentucky Adult Education, Southcentral Kentucky Community and Technical College, including fulfilling professional development. • Participates in recruitment, retention, and follow-up activities. • Other duties as assigned. 




Minimum Qualifications:
Bachelor’s Degree and two years related experience required; degree in education or content-related field is preferred. Score of NRS level 6 in Reading on the TABE A 13/14 assessment. Successfully earns a passing GED Ready score in subject areas being taught. Instructors must be digitally literate and proficient in using digital tools for communication, professional learning, and instruction. ***Must be able to work day and evening hours (mainly evening)***&nbsp;




Preferred Qualifications:
Experience teaching adult education classes and is knowledgeable of reading, writing, and math instructional strategies. Experience working with Kentucky Adult Education Reporting System (KAERS). Knowledge of the TABE and GED Ready procedures. 




Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Part Time Adult Education Instructor (Warren County)
    

Title: Service Center Veterans Services Associate
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;System Office
Department: Service Center/Office of Strategic Enrollment Management
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Veterans Services Associate is responsible for ensuring appropriate assistance is provided to institutions related to the veterans educational benefits processing and in compliance with all applicable institutional, TBR, State, and Federal regulations, policies, and guidelines. In consultation with the Director of Veteran Enrollment and Benefits and Associate Vice Chancellor for Enrollment Operations, this position manages military-affiliated student information for the technical colleges. The Veterans Services Associate works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee's expense. 
Job Duties
<ul>
<li>80% - Military-Affiliated Student Information • Responsible for the management of all official TCAT military-affiliated student portal information including the DOD (Department of Defense) MOU (Memorandum or Understanding) portal, Tuition Assistance portals for all branches of Service, MyCAA portal, and other relevant state and federal databases. • Responsible for error resolution related to military-affiliated student compliance processes and data-entry. • Assists with maintaining periodic compliance and reporting schedules for TCATs. • Manage incoming assistance requests related to military-affiliated students from TCATs. • Compile and maintain federal, state, SEM, and TBR compliance reporting as needed. • Assists with military-affiliated grant reports, budgeting, processes, and reviews. • Assist with the coordination of military-affiliated student processes, data, reports, and operations related to a CRM program. - (Essential)</li>
<li>15% - Customer Service • Assist the Director of Veteran Enrolment and Benefits creating, maintaining, presenting, and documenting compliance and best practices training as needed. • Field campus questions and research federal, state, and TBR compliance regulations, policy, and procedure. • Work cooperatively and effectively with other TBR departments. • Communicate to employees and administration regarding military-affiliated student related issues and solutions. - (Essential)</li>
<li>5% - Other Duties • A personal commitment, with assistance from TBR leaders, to devote time to growing and developing as a leader and a colleague. • Performs additional duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Bachelor’s degree and a minimum of 2 years of related work experience OR an Associate degree and a minimum of 5 years of related work experience OR a comparable combination of education and experience. • Experience and familiarity with military-affiliated students – veterans, active-duty, family members. • Experience working in student services in a technical college, community college, university setting or system. • Experience with Banner or similar ERP system. 
Preferred Qualifications
• Experience with DOD MOU, Federal and State Tuition Assistance. • Experience within a shared service operating environment. • Experience or training in Windows operating system and Microsoft Office 365 applications. • Experience in developing and implementing training and/or workshops for functional users. • Experience with LMS and CRM systems. 
Knowledge, Skills, and Abilities
• In-depth knowledge of college or university student services, veterans affairs, and reporting requirements • Broad knowledge of federal and state laws and guidelines • A willingness and passion to learn new hardware and software systems that are consistent with duties • Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions • Effective organizational and time management skills • Ability to work as part of a team or work alone without close supervision • Ability to communicate effectively, both in writing and orally. • Ability to understand customer needs and provide quality service • Ability to maintain confidentiality in compliance rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information 
Physical Demands / Working Conditions


      Service Center Veterans Services Associate
    

JOB SUMMARYThe Events &amp; Partnerships Specialist plays a key role in managing and executing OnPoint’s internal and external event activations, as well as leading our high-profile sponsorships with OSAA and Live Nation. This role supports approximately half of the annual activations and is responsible for building strong relationships, maintaining brand excellence, and ensuring that each event meets OnPoint’s strategic goals. Evening, weekend work, and regional travel are required.KEY RESPONSIBILITIES<ul><li>Plan and execute OnPoint-sponsored events.</li><li>Coordinate event and activation logistics including setup, branded materials, staffing, and event supplies.</li><li>Manage multiple key marketing partnerships, involving contract negotiation of deliverables and budget, overall coordination and ongoing support. </li><li>Provide concept and execution for varying levels of onsite presence, engaging activation events, championship award support, sponsorships and advertising. </li><li>Lead execution of sponsorship deliverables, such as signage, ticket allocations, media mentions, hospitality, and on-site activations.</li><li>Create branded, engaging experiences at championship events, concerts, and other partner activations.</li><li>Collaborate cross-functionally to elevate visibility of events and partnerships across digital marketing, PR, and social channels.</li><li>Track and report on event outcomes, including post-event metrics, engagement, and ROI.</li><li>Provide insights and recommendations on effective event engagement strategies that meet the goals of the event owner/requestor.</li><li>Source venues, recommend and engage catering services, acquire necessary technology, and coordinate the development of event materials to ensure the successful execution of high-quality events</li><li>Work in collaboration with management to negotiate agreements with suppliers, outside providers, and subcontractors, ensuring cost-effectiveness without compromising service quality.</li><li>Maintain promotional inventory, event assets, and ensure timely delivery to partner sites.</li><li>Coordinate summer event assistants, providing clear work schedules and task guidance.</li><li>Maintain efficient systems for managing event vehicles, storage, inventory, and swag.</li><li>Serve as a brand ambassador at external events, ensuring consistent representation of OnPoint’s mission, values, and brand identity.</li><li>Travel regularly to attend and audit events, ensuring quality and deliverable execution.</li><li>Contribute to post-event recaps and reports with visual assets, metrics, and insights.</li><li>Support strategic planning and present new ideas for sponsorships and experiential growth.</li><li>Perform other duties as assigned.</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree in marketing, communications, or a related field preferred.</li><li>4+ years of experience in event planning, partnerships, or brand engagement.</li><li>Strong project management, organizational, and communication skills.</li><li>Ability to lift 40 lbs and travel regularly.</li><li>Valid driver’s license and reliable transportation required.</li><li>Proficient in Microsoft Office; Adobe Creative Suite, Monday.com experience is a plus.</li><li>Experience with live events, concerts, or sports marketing strongly preferred.</li></ul>SKILLS &amp; COMPETENCIES<ul><li>Strategic thinker with experience in both long-term planning and short-term execution.</li><li>Executive-level communication style with the ability to present confidently to internal and external stakeholders.</li><li>Exceptional project management skills with a track record of managing complex timelines and deliverables.</li><li>Outstanding customer service orientation with the ability to represent the brand professionally in all settings.</li><li>Works well under pressure and in dynamic, fast-paced environments.</li><li>Systems-minded with an eye for improving processes, efficiencies, and workflows.</li><li>Collaborative team player with strong interpersonal and cross-functional coordination skills.</li></ul>JobFamilyMarketingJobFunctionMarketingPayTypeSalary

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