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Description:
$1,000 hiring bonus!&nbsp; We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee 200% up to a 3% retirement contribution). Status: Non-exempt Working Conditions: Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home, foster home, residential facility, hospital, or other community locations as needed; drives an automobile on a routine basis in all types of areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. Must have the ability and energy to visit more than one family per day. Position Summary: The Foster Care Case Manager (FCCM) is responsible for safety and services to children and families in foster care. Tasks include facilitating Family Support Team meetings, development of individualized care (treatment) plans, coordination of individualized services across all settings, coordination of providers working in the home, school, and community environment and documentation of support related activities and services. The Foster Care Case Manager promotes effective utilization of support services to achieve permanency for children and families. Essential Job Functions<ul><li>Follows all contractual and agency policies, procedures, and seamless delivery of services to children and their families.</li><li>Maintains a caseload of 12 to 15 children depending on program capacity and the needs of the agency. Caseload size may be temporarily increased due to a CM’s extended absence and/or position vacancy.</li><li>Provide full case management services to children and their families in the MO foster and adoptive care system from the time of assignment until case closure or transfer.</li><li>Documents all activities and maintain data entry in FACES (state online database system) and CSWIS (consortium online database system) in a timely and accurate manner.</li><li>Has face-to-face contact with each assigned child and his/her family at least monthly (may require extensive travel based on the individual needs of the child and family). Has telephone contact with each child and family support provider regularly to review provider activities and to receive reports regarding case progress.</li><li>Evaluate and factually report the impact of services to team members and judiciary; attend all court hearings; schedule, coordinate and facilitate FST meetings within prescribed time frames.</li><li>Participates in FCCM consortium on-call schedule as EOC (employee on-call) for PCHAS on a rotating basis.</li></ul>

Requirements:
CM shall possess a bachelor’s degree in social work, psychology, counseling, education, criminal justice, or a related human services field. Master’s degree preferred. Minimum of two (2) years of relevant case management experience. Skills:<ul><li>Represents Presbyterian Children’s Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with Children’s Division personnel, placement and treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Excellent time management, organization, planning, and assertive communication skills.</li><li>Works a flexible schedule, as approved by the FCCM Supervisor, to be available at varying times to meet the needs of the family (often outside of normal working hours). Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families.</li><li>Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate multiple data entry systems.</li><li>Must be able to analyze many variables and choose the most effective course of intervention at any given point in time. Must handle novel and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Must have the ability to work with people from various ethnic groups in a culturally competent manner.</li></ul>Other Requirements: Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times. Christian Commitment: Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PM20 PI278019453

Foster Care Case Manager

Description:
We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.” In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee’s contribution). Status: Non-exempt The Case Aide provides transportation, supervision of visits for children and families within the Foster Care Case Management (FCCM) program. The Case Aide reports to the Foster Care Case Manager Supervisor. Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home, foster home, residential facility, hospital, or other community locations as needed; drives an automobile on a routine basis in all types of areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. Must have the ability and energy to visit more than one family per day.

Requirements:
1. Provides supervised visitation for children and their families.2. This position requires travel throughout the state.3. Transports clients to and from visits, foster care placements and other identified appointments.4. Addresses parenting skills during visitation.5. Promotes positive parenting and child development while reducing the risk of child maltreatment. EducationHigh School Diploma, or equivalent, is required for this position. Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times. Christian Commitment:Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI277992656

Assistant Case Manager

<h3>Job Description:</h3><h3>Risk Manager – PMO &amp; Corporate Services Risk Implementation </h3>Are you passionate about identifying potential risks before they become challenges while supporting business partners build strategies that keep our organization protected? Fidelity Investments is looking for a dynamic Risk Manager to join our team! In this role, you will have the outstanding opportunity to work cross functionally to protect the interests of our risk teams, firm and our customers, as well as drive the implementation of risk framework across business partners.<h3>The Businesses We Support</h3>Our Corporate Services Risk team provides Business Unit Risk support to a variety of Fidelity’s Corporate Functions, including Corporate Accounting, Treasury, Fidelity Real Estate Company, Corporate Affairs, Procurement, as well as building out risk support model across other Corporate Services functions.In addition to supporting business functions, the team supports senior leadership in helping drive strategic initiatives, enabling effective execution to help position organization to deliver sustainable value to our business partners and achieve long term objectives.<h3>Your Role</h3>You will collaborate with the Director of Implementation, PMO &amp; Talent to support cross functional activities within FFIO, Corporate Services, Global Locations, and Enterprise Resiliency Risk Teams, such as reporting, meetings and events, financial budgeting, talent and development programs, as well as implementing the Corporate Services Risk framework with new business partners.<h3>The Expertise You Have </h3><ul><li>Bachelors’ Degree required</li><li>3+ years’ industry experience including Project Management, Audit or other Risk Management activities</li><li>Excellent verbal and written communication skills</li><li>Proven leadership or project management experience</li><li>Ambitious and determined approach to thrive and succeed in a fast-paced setting</li></ul><h3>The Skills You Bring </h3><ul><li>Understands, supports and can articulate the vision, mission and strategy of Risk</li><li>Thinks strategically and approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>Experienced with data analytics tools (e.g., Excel, PowerPoint, Tableau, Power BI); ability to apply data analytics to assess and monitor potential risks, providing actionable insights to the leadership team</li><li>Supports leadership in building out comprehensive reporting including but not limited to developing operational tracking to demonstrate progress on strategic execution, operational metrics, etc.</li><li>Ability to prioritize and manage multiple tasks, and shift focus quickly based on risk/business need</li><li>Communicates clearly, concisely and impactfully in order to influence others</li><li>Builds strong and inclusive working relationships, in person and virtually, with business partners and colleagues</li><li>Adaptable to new information, changing business priorities, input from others, and lessons learned</li></ul><h3>The Value You Deliver </h3><ul><li>Helping to advance our data analytics strategies and use of digital technologies to support reporting, risk assessments and other activities; able to deliver clear and actionable reporting to support leadership decision making and improve operational efficiency</li><li>Collaborating cross functionally to optimize the Risk Management support provided to the business and advance the effectiveness of our program</li><li>Supporting senior leadership implement strategic direction into actionable initiatives, while proactively contributing ideas to advance team growth success and value add</li></ul><h3>Company Overview</h3>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.comFidelity Investments is an equal opportunity employer.<h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Risk Manager – PMO & Corporate Services Risk Implementation

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:<ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Service Manager

Description:
We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.” In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee’s contribution). Status: Non-exempt The Case Aide provides transportation, supervision of visits for children and families within the Foster Care Case Management (FCCM) program. The Case Aide reports to the Foster Care Case Manager Supervisor. Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home, foster home, residential facility, hospital, or other community locations as needed; drives an automobile on a routine basis in all types of areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. Must have the ability and energy to visit more than one family per day.

Requirements:
1. Provides supervised visitation for children and their families.2. This position requires travel throughout the state.3. Transports clients to and from visits, foster care placements and other identified appointments.4. Addresses parenting skills during visitation.5. Promotes positive parenting and child development while reducing the risk of child maltreatment. EducationHigh School Diploma, or equivalent, is required for this position. Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times. Christian Commitment:Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PM 1440 PI277932250

Description:
*Hybrid Work Schedule* We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee 200% up to a 3% retirement contribution). Status: Non-exempt Working Conditions: Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Position Summary: The Foster Care Case Manager (FCCM) is responsible for safety and services to children and families in foster care. Tasks include facilitating Family Support Team meetings, development of individualized care (treatment) plans, coordination of individualized services across all settings, coordination of providers working in the home, school, and community environment and documentation of support related activities and services. The Foster Care Case Manager promotes effective utilization of support services to achieve permanency for children and families. Essential Job Functions<ul><li>Follows all contractual and agency policies, procedures, and seamless delivery of services to children and their families.</li><li>Maintains a caseload of 12 to 15 children depending on program capacity and the needs of the agency. Caseload size may be temporarily increased due to a CM’s extended absence and/or position vacancy.</li><li>Provide full case management services to children and their families in the MO foster and adoptive care system from the time of assignment until case closure or transfer.</li><li>Documents all activities and maintain data entry in FACES (state online database system) and CSWIS (consortium online database system) in a timely and accurate manner.</li><li>Has face-to-face contact with each assigned child and his/her family at least monthly (may require extensive travel based on the individual needs of the child and family). Has telephone contact with each child and family support provider regularly to review provider activities and to receive reports regarding case progress.</li><li>Evaluate and factually report the impact of services to team members and judiciary; attend all court hearings; schedule, coordinate and facilitate FST meetings within prescribed time frames.</li><li>Participates in FCCM consortium on-call schedule as EOC (employee on-call) for PCHAS on a rotating basis.</li></ul>

Requirements:
RequirementsPossess a bachelor's degree in social work, psychology, counseling, education, criminal justice, or a related human services field. Minimum of two (2) years of relevant case management experience. Other RequirementsMust hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment:Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PM20 PI277833066

Title:&nbsp;IT Client Services Manager Division: Finance and Administration Department: Information Technology FLSA Status:&nbsp;Exempt Salary Range:&nbsp;Annual Salary EEO Job Group:&nbsp;2 E2 Position Summary The University of Southern Indiana (USI) invites applications for the position of IT Client Services Manager. This leadership role works directly with the Director of Technical Services to deliver IT services to the university community, including students, faculty, and staff. The manager leads a team of IT student workers and a full-time employee who provide technical support and consultation for various IT systems and applications, as well as managing day-to-day operations of the IT Service Desk. The manager collaborates with other IT managers and stakeholders to ensure the alignment of IT services with the university's strategic goals and priorities. This role also includes oversight of IT ticketing software used to manage service requests and incident tracking. Duties/Responsibilities&nbsp; <ul><li>Recruit, hire, train, and supervise 15–20 student workers who provide front-line IT support across multiple campus locations, ensuring consistent service standards and coverage. </li><li>Act as the primary administrator for the TeamDynamix ticketing software, managing system configuration, workflows, and user access. </li><li>Work with administrators to develop and implement service standards, policies, and procedures for IT client services. </li><li>Monitor and report on the quality and effectiveness of the IT support using metrics, feedback, and customer satisfaction surveys. </li><li>Oversee incident management, request fulfillment, and service escalation processes. </li><li>Coordinate and oversee the delivery of IT services to the university community. </li><li>Serve as the primary liaison between the Service Desk and other IT teams to ensure timely resolution of technical issues. </li><li>Identify and implement opportunities for service improvement and automation. </li><li>Coordinate training and documentation for end-users and support staff. </li><li>Manage scheduling, coverage planning, and resource allocation across multiple campus locations. </li><li>Stay abreast of emerging technologies and best practices in IT service management and recommend improvements. </li><li>Ensure compliance with university IT policies and security standards. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>Bachelor’s degree in Information Technology, Computer Science, Business, or a related field. </li><li>Minimum of three years of experience in IT service management, preferably in a higher education setting. </li><li>Excellent communication, interpersonal, and organizational skills. </li><li>Proven ability to lead teams, manage projects, and deliver high-quality customer service. </li><li>Experience using and managing IT service management (ITSM) tools such as TeamDynamix, ServiceNow, or similar platforms. </li><li>Demonstrated knowledge of IT service management frameworks such as ITIL, COBIT, or ISO/IEC 20000. </li><li>Demonstrated knowledge of systems such as Windows, Mac, Linux, Office 365, Google Workspace, Zoom, Canvas, Banner, etc.</li></ul> Preferred Knowledge and Skills <ul><li>Experience working in higher education. </li><li>ITIL certification or familiarity with ITIL framework. </li><li>Experience managing student employees. </li><li>Knowledge of support for enterprise systems such as Microsoft 365, Banner, or Canvas.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.</li><li>Occasional irregular hours such as evenings and weekends as needed.</li><li>Fast-paced, collaborative environment requiring adaptability and proactive problem-solving.</li></ul> About USI&nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Vacation and sick time</li><li>Holiday pay</li><li>Free access to Recreation, Fitness &amp; Wellness Center.</li><li>Access to on-campus University Health Center and Dental Hygiene Clinic.</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: <ul><li>Resume</li><li>Cover Letter</li></ul> Search Committee Chair: If you have questions about the open position, please contact Mr. Michael Mikulski, search committee chair, at <a href="mailto:mjmikulski@usi.edu" target="_blank">mjmikulski@usi.edu</a>. Best Consideration Date: For best consideration, please submit materials by September 26, 2025.&nbsp; Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

University of Southern Indiana

IT Client Services Manager

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for providing ongoing parts, technical support and training to Direct Sales Account locations and regional personnel in a specified area of responsibility. This position will report directly to the Regional Service Manager. The location of this position would be within the Area of Responsibility - Texas.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Work to foster relationships with Direct Sales Accounts and local JCB dealers</li></ul><ul><li>Identify technician service training needs and ensure they are fully met, </li><li>Coordinate training requirements of customers and manage training calendar.</li><li>Identify, quantify, and prioritize technical concerns by use of technical reports</li></ul><ul><li>Assist with and train new accounts on the use of JCB systems</li><li>Support Direct Sales Account business and ensure issues and concerns are handled promptly and efficiently</li><li>Communication of the solution and necessary field action to Direct Sales Accounts via technical bulletins, product updates, e-mail, and telephone</li><li>Ensure Direct Sales Account product improvements are expedited in a timely manner</li></ul><ul><li>Maintain detailed call logs of all National Accounts enquiries &amp; requests for assistance via Salesforce </li><li>Ensure customers&nbsp;submit warranty claims in the required format and on time</li><li>Additional duties as assigned by the Regional Service Manager</li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and pre-employment tests as applicable.</li><li>Ability to read hydraulic and electrical schematics</li><li>Previous employment as a technician or similar on CE/AG equipment</li><li>Five years of technical service/training experience within a related industry</li></ul>Preferred Qualifications<ul><li>Technical Institute graduate in related field</li><li>Seven years of technical service/training experience within a related industry</li><li>Specific experience with Generators, Telehandlers and other products contained within the JCB product line.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Ability to take direction well, either written or verbal</li><li>Effective presentation and written communication skills</li><li>Excellent customer service, problem solving and organizational skills</li><li>Ability to be detail oriented and multi-task while maintaining a sense of urgency</li><li>Willingness to travel as required</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

District Service Manager - Texas 

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT&amp;D to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Drive the strategic transformation of McLane's IT service management (ITSM) and operations functions. Oversee the modernization of service delivery, observability platforms, and operational excellence across McLane IT&amp;D technology stack. Unify the service and operations teams into a cohesive, agile, and resilient organization. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr IT Service &amp; Operations Management Director: Strategic Leadership &amp; Vision: <ul><li>Define and communicate a clear vision for IT Service and Operations aligned with business goals and digital transformation initiatives.</li><li>Develop and execute a multi-year strategy to modernize operations using AI, automation, and data-driven insights.</li><li>Champion a culture of innovation, accountability, and continuous improvement.</li></ul> Service Management &amp; Observability: <ul><li>Oversee ITSM platform strategy (e.g., ServiceNow, JSM), CMDB architecture, SLA/SLO governance, and incident/problem/change management.</li><li>Drive observability initiatives using tools like Dynatrace, SolarWinds, and Splunk to enable predictive analytics and self-healing capabilities.</li></ul> Operational Excellence: <ul><li>Develop hybrid sourcing models, balancing in-house talent with managed services to deliver a cost-optimized, highly efficient ITSM practice.</li><li>Implement telemetry, runbook automation, and omnichannel support to reduce mean time to detect and repair incidents.</li><li>Establish KPIs and continuous improvement frameworks to enhance service quality and reduce operational disruptions.</li><li>Lead and manage Service Desk, NOC, Field Operations, and Mainframe Operations teams.</li><li>Implement and optimize ITIL processes across Incident, Problem, Change, Request, and Knowledge Management.</li><li>Drive standardization and best practices across all operational domains.</li></ul> Lifecycle Management of End User Devices: <ul><li>Oversee the lifecycle management of end user devices, including laptops, phones, and distribution center devices like handheld printers and selection devices.</li><li>Ensure devices are provisioned in advance, kept updated, and refreshed regularly.</li></ul> AI &amp; Automation Enablement: <ul><li>Deploy AI-powered solutions for incident prediction, self-healing, and intelligent routing.</li><li>Lead automation initiatives across job monitoring, ticket triage, and service provisioning.</li><li>Identify and implement AI-driven solutions to enhance service delivery, reduce manual effort, and improve response times.</li></ul> Performance Management: <ul><li>Define, track, and report on KPIs and metrics across all ITIL domains.</li><li>Establish dashboards and reporting frameworks to monitor service health and operational efficiency.</li><li>Use analytics to identify trends, root causes, and opportunities for optimization.</li></ul> Organizational Design &amp; Talent Development: <ul><li>Build and lead a high-performing team including ITSM analysts, and service desk managers.</li><li>Foster a culture of learning through certifications, training, and career pathing aligned with industry standards.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams, vendors, and business units to ensure alignment and transparency.</li><li>Communicate performance, risks, and strategic initiatives to executive leadership.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Sr IT Service &amp; Operations Management Director: <ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li><li>10+ years in IT operations, service management, or infrastructure leadership.</li><li>ITIL certification is required.</li><li>Proven experience in ITIL-based environments and managing large-scale service transformations.</li><li>Strong understanding of observability platforms, automation, and cloud infrastructure.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience with vendor management, budget planning, and strategic sourcing.</li><li>Experience with tools such as ServiceNow, Jira, Dynatrace, Splunk.</li><li>Experience in designing and implementing hybrid workforce models.</li><li>Knowledge of Zero Trust, NIST frameworks.</li><li>Background in managing hybrid workforce models and outsourced service operations.</li><li>Strong analytical and problem-solving skills, with a proactive, solution-oriented mindset.</li></ul> Working Conditions: <ul><li>Office environment.</li><li>Travel required - up to 10%.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our Story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Sr IT Service & Operations Management Director

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:<ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

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