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<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Software Engineer- Production Support in Merrimack, NH, Smithfield, RI, and Westlake, TX!</p> <h3><strong>The Role</strong></h3> <p>The Fidelity Institutional Wealth Management Services group is seeking a highly experienced Senior to Principal level Software Engineer – Production Support to lead efforts in maintaining and enhancing the stability, performance, and reliability of IWMS client platforms and offerings.</p> <p>In this role, you will apply your deep technical expertise across distributed and mainframe systems to ensure seamless operations of mission-critical applications that support our intermediary (clearing and custody) business. You will work closely with development, infrastructure, and business teams to drive incident resolution, root cause analysis, and continuous improvement initiatives. Your leadership will be instrumental in evolving our support practices, improving observability, and mentoring engineers in production excellence.</p> <h3><strong>The Team</strong></h3> <p>The IWMS Platform &amp; Technology domain is part of the Fund and Brokerage Operations &amp; Technology division, supporting Fidelity’s Institutional business units through robust and scalable technology platforms. Our team is committed to delivering reliable and high-performing solutions for our clients. We support a wide range of distributed and mainframe applications across critical product areas, including Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed-Accounts, and Client Implementations. Our focus is on maintaining operational excellence, driving continuous improvement, and ensuring seamless client experiences across these platforms</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s or master’s degree in computer science, Software Engineering, or related field</li> <li>10+ years of experience in enterprise application support, production engineering, or site reliability engineering</li> <li>Strong expertise in troubleshooting and maintaining applications built with Java/JEE, Spring Boot, RESTful APIs, SQL/NoSQL, Python, and Linux</li> <li>Experience with cloud platforms (AWS preferred), including services like EC2, S3, Lambda, CloudWatch, IAM, and container orchestration (EKS/ECS)</li> <li>Experience with Kafka Listener for event-driven architecture and message stream processing</li> <li>Hands-on experience with data movement and ETL tools such as Informatica, including job monitoring, failure recovery, and performance tuning</li> <li>Familiarity with observability and logging tools such as Datadog, Splunk, ELK Stack</li> <li>Hands-on experience with incident management, root cause analysis, and automation of support tasks</li> <li>Strong understanding of CI/CD pipelines and deployment strategies</li> <li>Terraform experience preferred, CloudFormation Templates</li> <li>Experience with infrastructure-as-code tools like Terraform or CloudFormation</li> <li>Excellent communication and coordination skills, with the ability to lead cross-functional incident response and postmortem reviews</li> <li>Proven ability to mentor engineers and drive operational best practices across teams</li> <li>Proficient in Agile methodologies and DevOps principles</li> </ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Lead production support efforts for critical applications, ensuring high availability and performance</li> <li>Drive resolution of complex incidents and conduct thorough root cause analysis to prevent recurrence</li> <li>Collaborate with development and infrastructure teams to implement fixes, enhancements, and automation</li> <li>Improve observability and monitoring practices to proactively detect and resolve issues</li> <li>Guide and mentor engineers in production support best practices and operational excellence</li> <li>Contribute to support readiness for new releases and platform changes</li> <li>Champion continuous improvement initiatives to enhance system reliability and client experience</li> </ul> <h3><em>Please see the below pay rate range for the work location of Rhode Island only: $65.00-95.00 per hour. </em><br> <br> <em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em><br> <br> <strong>Dynamic Working</strong></h3> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <h3><strong>Company Overview</strong></h3> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <h3><strong>Information about Fidelity Investments</strong></h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Principal Software Engineer – Production Support

<strong>The Role</strong><br> Responsible for providing client advisory, ongoing customer servicing, troubleshooting customer problems, handling certain activities for the client account and is the primary point of contact for the day-to-day customer service (e.g., call center, etc.). Incumbents work well with clients every day and assist with maintaining the relationship with several clients. Client Service Associates at this level are knowledgeable on the day-to-day activities of the Health and Welfare product and processes. This individual supports the virtual team leader for the services provided.<br> <br> <strong>The Expertise You Have</strong> <ul> <li>Ensure the operational services provided to a client meet their assigned clients’ outsourcing needs, meet internal and external service level agreements, and are delivered in a quality manner </li><li>Act as the knowledge professional relative to their clients’ plan level provisions and recordkeeping processes </li><li>Primary point of contact for day-to-day administration and customer service </li><li>Coordinate resolution of client and plan participant issues brought forward from plan sponsors and internal partners, and work with Client Service Manager to perform high level cost, risk, and benefit analysis without compromising quality customer service </li><li>Ensure that all plan sponsor directions documentation and other requirements documents (e.g., Plan Administration Manual, Procedures, Associate Benefits Library, Communications, Production Calendar) are updated based on client direction and requirements and the appropriate signoff has been received </li><li>Ensures communications across the Virtual Team of client changes or improvements, service issues areas or risks including Service Level Agreements (SLAs) and serve as an internal critical issue point of contact for their clients’ operational issues </li><li>Support scheduled and adhoc client reporting needs (as needed) and supports the H&amp;W billing process </li><li>Identify and recommend efficiency/productivity improvements for client book </li><li>Provide backup coverage for Client Service Manager and represent in internal meetings (as needed) </li></ul> <strong>The Skills You Bring</strong> <ul> <li>BS or BA </li><li>3 years of benefits administration, outsourcing administration (H&amp;W) or proven experience </li><li>Customer obsessed; demonstrates the ability to balance customer service and sound business judgment </li><li>Strong communication skills; written and oral </li><li>Effective organizational, time management, facilitation, and prioritization skills </li><li>Demonstrated ability to get things done </li></ul> <strong>The Value You Deliver </strong><br> Primary focus is on everyday execution, assisting with regulatory compliance, participating in internal and client audits, and helping to develop client-specific solutions based upon subject expertise.<br> <br> <strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br>

Health and Wellness Client Service Associates

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Due Diligence Analyst to work at our Westlake, Texas office!</p> <p>This position provides critical investigative research support to a number of Fidelity business units including Global Security and Investigations, Procurement, Compliance, Legal, as well as Fidelity Institutional. The ideal candidate will bring a risk-focused approach to the role, can thrive in a constantly evolving environment, and has a passion for investigative research.</p> <h3>The <strong>Expertise </strong>We’re Looking For</h3> <ul> <li>Bachelor’s degree preferred; Regulatory compliance, research, and/or legal experience is preferred; Strong analytical skills; Strong computer skills (solid understanding of online database systems is a plus).</li> <li>Ability to conduct investigative research</li> <li>Proven fact gathering capabilities, along with strong quantitative and qualitative assessment skills for information obtained, in all forms, are required.</li> <li>Outstanding business writing and oral communication skills.</li> <li>Ability to handle multiple projects and prioritize items accordingly.</li> <li>Prior legal research and/or familiarity with state/federal court systems or court procedures is preferred.</li> <li>Strong collaboration, teamwork and relationship skills.</li> <li>Able to accept delegated tasks and complete assignments under tight time constraints.</li> <li>Interest in or experience as a security professional in a financial service firm, or operations analysis, Compliance or Audit functions a plus</li> </ul> <h3>The <strong>Purpose </strong>of Your Role</h3> <p>This team provides discreet investigative support to identify, mitigate and manage risk associated with existing and potential third-party business relationships, including vendors, financial services firms, and potential investments, among others. The group also provides litigation support, competitive intelligence, general background and ad -hoc investigative support.</p> <h3>The <strong>Skills </strong>You Bring</h3> <ul> <li>Conduct open-source intelligence (OSINT) research on a wide range of investigative issues, to include media, Internet, database research, litigation inquiries and verification of licensing requirements/regulatory compliance.</li> <li>Prepare investigative reports and analyses that are thorough, timely, well written and logical; reports and analyses may be recurring and/or project driven and require meaningful conclusions.</li> <li>Manage client relationships to maintain high level of service standards; identify and develop opportunities to enhance relationships with existing clients.</li> <li>Handle a challenging case load while meeting time-sensitive deadlines.</li> <li>You have excellent communications skills and enjoy working in a collaborative environment.</li> </ul> <h3>The <strong>Value </strong>You Deliver</h3> <ul> <li>Analyzing research findings to identify risks associated with proposed and existing relationships.</li> <li>Communicating clearly and with confidence to business clients, senior management and peers.</li> <li>Participating on ad-hoc investigations or other special projects that benefit f rom your subject matter expertise.</li> <li>Being part of an integrated team across Fidelity Enterprise Risk Management (FERM).</li> </ul> <h3>How Your Work <strong>Impacts </strong>the Organization</h3> <p>You will be a crucial part of protecting the Fidelity brand. You will provide critical investigative research support services to internal Fidelity business units, ensuring that Fidelity is engaging with the right external partners that will ultimately limit potential reputational or operational risk. You will lead by example to peers across the organization, ensuring that Fidelity’s high ethical and moral standards are upheld daily.</p>

Due Diligence Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Data Systems Analyst in Smithfield, RI; Merrimack, NH; and Jersey City, NJ!<br> <br> A successful systems analyst will be a key member of an agile delivery squad but is also involved in solutioning with our Squad Leads / Product Owners to gather &amp; document business requirements, leading current state analysis of our systems, helping define our technology solution, and partnering with testers in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application. <h3><strong>The Role</strong></h3> The Fidelity Institutional Technology (FIT) group is looking for a highly motivated, self-driven systems analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products in the rapidly growing and evolving Wealth Management space.<br> The focus of this position will involve analysis and support of existing and emerging Managed &amp; Advisory products and tools. The systems analyst will need to collaborate extensively with other squads within the same product area and domain as well as across the enterprise working with a varied set of business and technology partners. They will be a key member of an agile delivery squad and will be actively involved in all aspects of the technical product vision and design. The individual will gain a deep end-to-end understanding of the existing Managed applications and business to assist in developing requirements and design for updated and emerging technology solutions. <h3><strong>The Team</strong></h3> FIT exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The FI Wealth Management Domain sits within FIT. The Managed &amp; Advisory Solutions team that works with the broader Wealth Management Domain team has a focus on creating &amp; supporting the products that enable managed product distribution (both on and off platform).<br> In this role, you’ll work in Fidelity Institutional (FI) to provide systems analysis support on the fast-paced Managed &amp; Advisory Solutions team. You’ll make a large impact on the organization by helping solve for and drive solutions to complex and important business problems for our clients. <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Leading and contributing to new product technical visioning and high-quality solutions </li><li>Understanding and working towards scalable technical solutions </li><li>Examination and analysis of existing IT systems and business models to identify requirements, impacts and dependencies </li><li>Assistance in defining scope and work sequencing based on analysis of requirements of new and existing systems </li><li>Writing user stories which include concise and clear system requirements that will be used to implement any of the following: API creation/updates, new data stores/updates to existing data stores and user interfaces, UI design/enhancement </li><li>Producing use case documents and functional solutions to achieve project goals </li><li>Developing subject matter expertise for the product area and broader domain </li><li>Participation in the development and review of test plans, including end-to-end strategies </li><li>Participation in and leading various initiatives in support of evolving and growing the Technical Chapter and Chapter Area </li></ul> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>8-10+ years of Systems and Data Analysis experience within the IT field, financial services preferred </li><li>Experience in data analysis, data modelling and hands on experience in Oracle/Postgres/other relational databases. </li><li>Knowledge of API Development &amp; Testing, AWS (Cloud) Implementation, Data Design is required and UI Design and Workflow/Process Automation is strongly preferred </li><li>Experience in Snowflake data warehousing and analytics preferred </li><li>Experience in designing, managing, and troubleshooting batch processing systems for large-scale data workflows across cloud-based and on-prem environments. </li><li>Experience with systems development methodologies and formal documentation processes, Agile/Scrum/Kanban experience is required </li><li>Bachelor’s degree required. Technology-related field preferred </li><li>You have strong analytical, facilitation, and communication skills. </li><li>Ability to work in a highly-matrixed environment, involving multiple partners, technical groups, COEs, squads, product areas and domains </li><li>Experience working in an environment with multiple applications and integrations </li><li>Demonstrated ability to work across cross functional teams </li><li>You are a technical problem solver, who can work in a demanding, fast-paced environment, engaging, collaborating and supporting capabilities across-product areas and domains </li><li>Proactive, with a strong desire to learn and become a contributor to a highly functioning team. </li><li>Proven understanding of the financial services industry, attained through training and application experience. </li><li>Excellent interpersonal skills including negotiation, communication, leadership and influence. </li><li>Adaptable and agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in a high-pressure environment </li><li>Can navigate the organization &amp; build strong networks in order to successfully accomplish your work. </li><li>Can successfully multi-task across a variety of tasks and responsibilities. </li><li>Can effectively take the lead on managing/resolving issues in a timely manner. </li><li>Proactive, detail-oriented, team player who understands how systems applications can provide solutions to business problems and objectives. </li></ul> <strong>Please see the below pay rate range for the work location of Rhode Island and New Jersey only</strong>: $55.00-$88.84 per hour.<br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Principal Data Systems Analyst

<strong>Archer GRC Systems Analyst</strong><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst- Archer GRC in Boston, MA; Westlake, TX; and Jersey City, NJ!<br> <br> <strong>The Role</strong><br> At Fidelity, you will have the opportunity to share your technical knowledge to help strengthen our engineering community and further pursue your own learning of new technologies and platforms. We have an outstanding technology opportunity in the Legal, Risk and Compliance product area. You will be a key contributor supporting the Archer Governance, Risk, and Compliance (GRC) platform with Fidelity’s Enterprise Technology team.<br> The team is focused on a strategic partnership with our Compliance and Risk business partners, and we value integrity, operational excellence, strong engineering, and technological innovation.<br> <br> <strong>The Expertise and Skills You Bring</strong> <ul> <li>Minimum 8+ years’ experience in development, maintenance, testing, and support of<strong> Archer 6.x GRC</strong> applications including and not limited to designing complex On-Demand Applications (ODAs), and complex workflows.</li> <li>6 + years’ experience in Information Security, Information Technology, security controls, and GRC industry best practices.</li> <li>Contribute to the implementation of new Archer use cases, development and configuration changes to the Archer platform, and the migration of risk and business processes to Archer.</li> <li>Collaborate closely with relevant risk and business stakeholders in gathering, understanding, documenting, and converting business requirements into technical solutions in the system.</li> <li>Work with end-users/ partners to create and manage complex workflow rules, test scenarios, data validation, notification, or workflow triggers.</li> <li>Collaborate with development team when system integration may be required with existing applications using custom JavaScript, advanced data feeds, RESTful APIs, Power Automate, and/ or custom development.</li> <li>Coordinate with project management team on project documentation including but not limited to system documentation, business process documentation, work effort requirement and duration, and project status reporting.</li> <li>Expert level understanding of risk management, compliance, and governance principles, with hands-on experience in Archer solutions such as: Issue Management, Policy Management, Privacy Controls, and Risk Assessment.</li> <li>Monitor Archer performance, oversee daily operations of system to ensure performance and availability and troubleshoot with Archer directly when necessary.</li> <li>Proficient in Visio flows, mail merge and reporting tools (Power BI, Tableau, etc.).</li> <li>Robust critical thinking skills, attention to detail, coupled with a desire for growth, to learn and engage with peers in technical and design discussions.</li> <li>Passion to provide guidance on standard methodologies and mentoring support to the other developers.</li> <li>GRC Risk certifications (CRISC, CSIM, CISSP, GRCP) is nice to have.</li> </ul> <strong>Dynamic Working</strong><br> <br> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong><br> <br> <strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br> <br> The hourly pay rate range for this position is $71.00-101.00 per hour. <br> <br> <strong><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></strong><br>

Archer Systems Analyst

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sourcing Specialist to work in Westlake, TX.</p> <h3>The Role</h3> <p>The Procurement as a Service (PaaS) team is responsible for all types of competitive sourcing including renewals, new products and services, existing product renewals (e.g. professional services, hardware, telecom, software, and cloud). The successful candidate will have a strategic mentality while working across the team and our business groups to provide Fidelity the best price and terms while mitigating risk. The individual will have strong communications skills as they partner with internal partners, Fidelity leaders, and suppliers to achieve stronger scale and efficiency.</p> <h3><strong>The Team</strong></h3> <p>PaaS helps business units make thoughtful purchasing decisions that reduce risk and improve value for the firm. In this role you will assist associates that engage PaaS as they look to work with a new vendor or make changes to a current vendor relationship.</p> <p>The person will directly, or indirectly, engage and negotiate with large and small vendors.</p> <p>As a leader within a deal team, this person will collaborate with business unit product managers, contract managers, vendor managers, risk, ESG, legal, and finance to develop sourcing strategies.</p> <h3><strong>The Expertise You Have</strong></h3> <ul> <li>Some knowledge of or experience in procurement, purchasing, or sourcing including commercial and contract negotiations </li><li>Ability to influence cross-functional project teams through complex projects </li><li>Proactive management of multiple supplier relationships and ability to work well under pressure </li><li>BS/BA in business administration </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>Ability to influence various project team members </li><li>Some background in negotiation, vendor management or product management including performance oversight </li><li>Strong written, verbal, and interpersonal communication skills </li><li>Prefers an environment of strong collaboration and teamwork </li><li>Detail oriented with a focus on continuous skills improvement </li><li>Passion and enthusiasm for driving optimum business outcomes </li><li>Desire to lead complex negotiations and performing financial, technical, commercial and performance evaluations of suppliers </li><li>Excellent planning and organizational skills </li><li>Strong customer focus and collaboration/teamwork skills </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Lead the sourcing, negotiations, contracting and procurement process across different Fidelity business divisions </li><li>Engage and regularly collaborate with various members across PaaS and Business units </li><li>Work to achieve outstanding pricing with suppliers on negotiations </li><li>Prepare RF(x) and lead teams in the source selection process </li></ul>

Competitive Sourcing Specialist

<strong>Software Engineer in Test</strong><br> <strong>The Purpose of This Role</strong><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.<br> <strong>Overview</strong><br> As a Software Engineer in Test, you will be working directly with other Software Developers, Architects and business partners to translate vision and designs into sustainable business solutions. You will be responsible for the development of test automation solution for complex software applications, ensuring they are built with quality, consistency to our standards, performance and responsive to the device accessing the application!<br> <br> <strong>Responsibilities of the role includes</strong> <ul> <li>Translating business and systems requirements into test strategy, Test scenarios and test plans </li><li>Designing, developing, documenting, and maintaining automated tests and tools </li><li>Adhering to Quality Engineering Practices in development of automation scripts </li><li>Understand and apply BDD design concepts to test software solutions. </li><li>Adhere to industry standard best practices in Quality Engineering </li><li>Delivering accurate and maintainable code for automation and software utilities. </li><li>Measure and Report key QA metrics </li><li>Collaborating with other technical resources to: </li><li>Suggest improvements for processes, best practices, and standards. </li><li>See opportunities to improve maintainability of automation platform. </li></ul> <br> <strong>The Skills that are Key to this role</strong> <ul> <li>Apply proven analytical, problem-solving and quality assurance/testing skills to enhance and validate the quality of the software solutions </li><li>Effectively communicating with partners and providing up to date status of QA delivery </li><li>Guide the team to build end to end test strategy </li><li>Bring in cloud testing expertise </li><li>Spearhead the automation coverage for a given system </li><li>Ability to quickly learn, adapt and strive to meet the needs of a fast paced, changing environment </li><li>Ability to navigate organizationally in order to accomplish tasks </li><li>Ability to work on multiple efforts simultaneously </li></ul> <br> <strong>Behavioral attributes </strong> <ul> <li>Excellent Written and verbal communication and presentation skills </li><li>Organizational skills including time, project and process management </li><li>Solid analytical, negotiation &amp; building consensus abilities </li><li>Ability to work effectively with both business customers and project team members </li><li>Good interpersonal, relationship management and facilitation skills </li></ul> <br> <strong>Technical skills </strong> <ul> <li>6-9 years’ experience predominantly in software test/ Quality Engineering </li><li>Bachelor’s/Master’s Degree in Computer Science, Computer Engineering, or other related field </li><li>Deep expertise in Functional testing, regression testing and End to End testing </li><li>Hands-on Software Development in Test experience, which includes any of the following: </li><li>4+ years of using Object Oriented Languages like, Java, Python,etc. </li><li>5+ years of automation scripting experience (not record and playback) </li><li>Good understanding of BDD, CI-CD and DevOps concepts is mandatory. </li></ul> <strong>Expertise in following is required:</strong> <ul> <li>Java </li><li>Validation of RESTful web services (Rest Assured or Karate) </li><li>Jenkins (CI/CD Pipelines) </li><li>PL/SQL </li><li>Experience in the following is a strong plus: </li><li>Docker </li><li>AWS/Azure </li><li>Mobile testing </li><li>Service Virtualization </li><li>Understanding and working experience of Non-functional testing is preferred </li></ul> <br> <strong>How Your Work Impacts the Organization</strong><br> WI (Workplace Investments) helps our customers save and invest through workplace retirement savings plans, build lifetime relationships with customers and provide employers with cost-effective, integrated employee benefit solutions. WI serves customers online, over the phone, and through a nationwide network of investor centers. WI is also committed to helping drive employee retirement readiness by delivering groundbreaking financial solutions to employers, including recordkeeping, cash management products and services and personal advisory services (PAS).<br> <br> <strong>Company Overview</strong><br> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging!<br> <br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<br> <br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<br>

Software Engineer in Test

<h3><strong>Principal Systems Analyst</strong></h3> <p><strong>The Role</strong></p> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Merrimack, NH, Westlake, TX, and Smithfield, RI!</p> <p>Fidelity’s Institutional Wealth Management Services is looking for an experienced Systems Analyst to lead the technical analysis and support of our application suite that delivers critical workflow and document management capabilities to our Business Product Management (BPM) customers. The team operates in an Agile environment, supporting both cloud-based and on-premise applications.</p> <p>This role requires a blend of technical and business expertise. It requires collaboration with stakeholders across the Business community, IT teams, Software Engineers, and Architects. You will work closely with the Squad Lead to solution, design, build, test, and deliver features and products aligned with business priorities.</p> <p>You will be expected to perform extensive current vs. future state assessments, gap analysis, and research of system flows starting with customer facing UIs all the way through to backend systems. You will create supporting artifacts including diagrams, story maps, JIRA stories and confluence pages. You will use your excellent written and oral communication skills to convey this information to a varied audience that includes both technical and non-technical members.</p> <h3><strong>The Expertise and Skills You Bring: </strong></h3> <ul> <li>10+ years of total engineering experience with a minimum of 5 years in the role of a Systems Analyst </li><li>Prior experience as a Developer, QA or Support Engineer is a plus </li><li>Analysis experience with complex enterprise-level, end-to-end processes in a Web application environment </li><li>Experience with REST, SOAP API technologies and related tools such as Postman and Insomnia </li><li>Proficiency with JSON, Java, SQL and log analysis (Splunk, Datadog) </li><li>Experience with code analysis, repositories, and deployment strategies </li><li>Expertise understanding the technology and architecture of an application as well as the business problems, requirements and solutions </li><li>Strong written and verbal communication skills: communicates clearly, concisely, and impactfully to influence others tailoring the information to the audience </li><li>Proficiency in drawing out information from Business or Technical partners </li><li>Experience with solution design of new systems and the enhancement and modernization of legacy systems </li><li>Expertise in story writing, testing, creation of diagrams and product documentation </li><li>Ability to take complex features and break them into bodies of work, then break them down further into stories with well-defined business value and acceptance criteria </li><li>A highly curious and motivated learner with strong problem-solving skills </li><li>Takes initiative, finds solutions and follows through with minimal direction </li><li>Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability </li><li>An advocate for an exceptional customer experience </li><li>Ability to triage system defects in production and non-production environments </li><li>Bachelor’s degree required, preferably in Business, Finance, Information Technology, or Management Information Systems </li><li>Prior experience as a Developer, QA or Support Engineer is a plus </li><li>Experience within the financial services industry is a plus </li><li>Cloud experience, particularly AWS, is a plus </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Work with business and technology partners to define the scope of problems/issues, in terms of business and/or system requirements and processes </li><li>Translate complex business needs into clear, actionable requirements </li><li>Develop diagrams, story maps, user stories, acceptance criteria and clearly convey business and technical information to a widely varied audience, ensuring that everyone is on the same page </li><li>Lead backlog refinement and design sessions </li><li>Evaluate design of existing systems to understand their functionality, efficiency, reliability, performance, usage, and maintainability. Document and share this information with the organization </li><li>Collaborate with Agile team members to come up with comprehensive, cohesive solutions </li><li>Clearly articulate the squad’s needs, requirements, and dependencies </li><li>Provide support in estimating, planning, scheduling, and prioritizing work </li><li>Apply documentation standards and best practices </li></ul> <h3><strong>The Team</strong></h3> <p>The squad you’ll be joining is responsible for applications used to support financial professionals and institutions who rely on Fidelity to service their clients and grow their businesses.</p> <p>Please see the below pay rate range for the work locations in <strong>Rhode Island only</strong>: $60.00 – $90.04 per hour.</p> <p><strong>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</strong></p> <h3><strong>Dynamic Working</strong></h3> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <h3><strong>Company Overview</strong></h3> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <h3><strong>Information about Fidelity Investments</strong></h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Principal Systems Analyst

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a SalesForce Marketing Cloud Email Developer in Westlake, TX!</p> <h3><strong>About Fidelity Charitable</strong></h3> <p>Fidelity Charitable is the nation’s largest grantmaker, helping donors increase their generosity through donor-advised funds and innovative giving solutions. Our Marketing Technology team powers communications that connect donors, advisors, and nonprofits with the tools and information they need to make giving easier and more impactful.</p> <h3><strong>Role Overview</strong></h3> <p>We are seeking a <strong>Salesforce Marketing Cloud (SFMC) Email Developer</strong> to join our Marketing Technology team. This role will focus on building, testing, and deploying personalized, data-driven email campaigns that support our donor and advisor engagement strategies. The ideal candidate combines technical skills in SFMC and AMPscript with a passion for precision, data integrity, and donor experience.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li>Develop and deploy <strong>responsive, accessible emails</strong> in Salesforce Marketing Cloud using <strong>Content Builder, Email Studio, and Journey Builder</strong>. </li><li>Write and maintain <strong>AMPscript, personalization strings, and dynamic content rules</strong> to tailor communications to individual donors and advisors. </li><li>Collaborate with marketing partners to translate business requirements into <strong>data-driven, automated campaigns</strong>. </li><li>Lead and optimize <strong>data extensions, send classifications, and subscriber attributes</strong> for targeting and personalization. </li><li>Ensure <strong>email quality and deliverability</strong> through rigorous testing (QA, Litmus/Email on Acid) and adherence to compliance standards (CAN-SPAM, GDPR, CCPA). </li><li>Work with the Martech team on <strong>automation processes</strong> in <strong>Automation Studio</strong> and basic <strong>SQL queries</strong> for segmentation. </li><li>Document campaign processes, templates, and standard methodologies to support scalability. </li><li>Partner with IT and Salesforce CRM teams on <strong>data integration projects</strong> and troubleshooting. </li></ul> <h3><strong>Qualifications</strong></h3> <p><strong>Required:</strong></p> <ul> <li>3+ years of hands-on experience in <strong>Salesforce Marketing Cloud</strong> (Email Studio, Content Builder, Journey Builder, Automation Studio). </li><li>Displayed ability to code and debug <strong>AMPscript</strong> for personalization and conditional logic. </li><li>Proficiency in <strong>HTML, CSS, and responsive email coding</strong> processes. </li><li>Experience leveraging <strong>data extensions, contact records, and subscriber data</strong> for targeted communications. </li><li>Strong QA and testing skills with high attention to detail. </li><li>Ability to prioritize, meet deadlines, and thrive in a fast-paced environment. </li></ul> <h3><strong>Preferred:</strong></h3> <ul> <li>Salesforce <strong>Marketing Cloud Email Specialist or Developer certification</strong>. </li><li>Experience with <strong>SQL</strong> in SFMC for segmentation and automation. </li><li>Familiarity with <strong>Server-Side JavaScript (SSJS)</strong>. </li><li>Knowledge of <strong>API integrations</strong> between CRM and Marketing Cloud. </li><li>Experience working in <strong>nonprofit, financial services, or donor engagement</strong> environments. </li></ul> <h3><strong>Soft Skills</strong></h3> <ul> <li>Effective communication skills with a collaborative approach. </li><li>Strong problem-solving ability with a focus on donor and advisor experience. </li><li>Commitment to Fidelity Charitable’s mission of <strong>making giving simple, effective, and accessible</strong>. </li></ul> <h3><strong>Why Join Us</strong></h3> <p>At Fidelity Charitable, you’ll be part of a mission-driven organization that empowers generosity at scale. Our Marketing Technology team is at the center of transforming how we engage with donors and advisors through personalization, automation, and data-driven insights. You’ll have the opportunity to make a direct impact on the way billions of charitable dollars flow to nonprofits every year.</p> <h3><strong>Dynamic Working</strong></h3> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <h3><strong>Company Overview</strong></h3> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <h3><strong>Information about Fidelity Investments</strong></h3> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

SalesForce Marketing Cloud Email Developer

<strong>The Role</strong><br> <br> The Security Specialist acts as a Brand Ambassador for Global Security Operations, providing outstanding customer service within a larger security team. Responsibilities include front desk administrative support, conducting site patrols, responding to security incidents, protecting Fidelity’s associates, customers, property, and other tasks assigned by management. This crucial role requires first responder and incident management services in emergencies and involves rotating shifts, including nights, weekends, and holidays.<br> <br> <strong>The Expertise and Skills You Bring</strong> <ul> <li>Must have a High School diploma or equivalent. Secondary degree in a related field strongly preferred; equivalent life/work experience (e.g., military service) considered. </li><li>1-2 years of Security, Access Control, Law Enforcement, Emergency Medical Responder (EMR) or Emergency Medical Technician (EMT) experience is preferred, but not required. </li><li>Professional security certifications such as Associate Protection Professional (APP) certification desired, but not required. </li><li>EMT desired, an advanced medical responder certification a plus. </li><li>A proven track record of working in a fast-paced environment where the focus is on quality customer service and guest experience. </li><li>Solid understanding of physical security principles. </li><li>Ability to spend periods of time walking or standing at a fixed post. </li><li>Knowledge of basic first aid and CPR and basic physical security. techniques/principles, or the ability to acquire such knowledge through provided training courses. </li><li>Excellent organizational and strong communication skills. </li><li>Ability to own the new associate hiring process, such as crafting access control badges, and completing fingerprinting and I-9 submission processes. </li><li>Familiarity with modern security technologies and systems, such as LenelS2. </li><li>Ability to build and manage relationships with business partners and vendors. </li><li>Meticulous and able to follow established policies and procedures. </li><li>Willingness to work both independently and as part of a larger team in supporting business unit events. </li><li>Demonstrated ability to exercise good judgment under ambiguous circumstances. </li><li>Proficient with standard computer applications and able to learn specialized programs/applications. </li><li>Ability to work under stressful conditions. </li><li>Perform other duties as required by management. </li><li>Availability to work a flexible schedule (days, nights, or weekends) </li></ul> <br> <strong>The Value You Deliver</strong> <ul> <li>Support the Security Operations Team in protecting Fidelity associates, clients, customers, and property. </li><li>Interact professionally with associates, visitors, vendors, and customers while implementing company rules, standards, and policies. </li><li>Perform administrative and processing tasks at the security badging station, including customer verification, fingerprinting, badge creation, and control processing. </li><li>Assist with requests for physical access to the facilities. </li><li>Conduct basic surveillance or investigative support, including reviewing surveillance footage using CCTV. </li><li>Actively patrol and respond to security breaches and other threats against the company, serving as a first responder in emergency situations. </li><li>Resolve conflicts using de-escalation techniques. </li><li>Provide first responder services during emergencies in a calm, deliberate manner within the scope of your training, potentially acting as the primary decision-maker or incident commander. </li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed. </li><li>Participate in on-site and off-site business unit events. </li><li>Undertake ad-hoc projects as required<strong>.</strong> </li></ul> <br> <strong>Please note:</strong> Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen.<br> <br> <strong>The Team</strong><br> <br> At Fidelity, our greatest asset is our associates and as a Security Officer, you will play an important role in helping ensure the safety and security of Fidelity Investments’ associates and facilities. In this role, you will represent Global Security Operations while providing exceptional customer service impacting the culture and community across Fidelity. You will work with a team of security professionals and site security management on day-to-day safety and security issues and when required, local public safety (law enforcement, fire, other governmental) agencies.<br> <br> The hourly pay rate range for this position is $20-$22.50 per hour.<br> <br> <strong><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></strong>

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