Senior Student Account Representative

Senior Student Account Representative

UIW Mission


Position Summary
The Senior Student Account Representative is responsible for serving as the primary point of contact to students and parents with respect to student finances, billing, third party billing and payment options. The Senior Student Account Representative (SSAR) is part of an outstanding team responsible for providing excellent service to students, parents, staff, and faculty. The Senior Student Account Representative reports to the Director of the Business Office.

Essential Functions


Job Duties


Knowledge Skills and Abilities

• Excellent customer service skills;
• Detail-oriented;
• Effective and clear communication, both verbally and in writing;
• Multi-tasking skills in a fast-paced, ever-changing environment;
• Ability to establish and maintain effective working relationships with students, co-workers, management, and the general public;
• Ability to effectively diffuse and maintain professional composure with challenging customers;
• Strong skills in operating Microsoft Office Word, Excel, PowerPoint;
• Ability to work effectively with individuals from diverse communities and cultures;
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
High school diploma or its equivalent.

Required Work Experience

• Three (3) years of customer service experience in an office or other relevant environment.
• Two (2) years of cash handling experience.
• One (1) year of office support experience in a higher education.

Preferred Qualifications
Bachelor's Degree.

Required Certifications, Licenses or Registrations
N/A.

Work Hours
Monday through Friday. 8:00 am to 5:00 pm, with occasional extended hours to meet departmental needs.

Physical Demands
None specified.

Posting Number: AS2283PO
Job Type: Full Time
Job Category: Staff (non-exempt)
Desired Start Date: 08/03/2026
Position End Date (if temporary):
Reports To: Director of Business Office
Salary: $42,200 Annualized
Open Date: 06/23/2026
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/31299

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-d4035ec33f93af47a4d4414fa9dc160b