Student Account Representative

Student Account Representative

UIW Mission


Position Summary
The Student Account Representative (SAR) is responsible for serving as the primary point of contact to students and parents in the areas of student finances, billing, and payment options. This position is part of an outstanding team responsible for providing excellent service on behalf of the Business Office. The Student Account Representative reports to Director of Business Office.

Essential Functions


Job Duties


Knowledge Skills and Abilities

• Excellent customer service skills.
• Detail-oriented.
• Cash handling techniques.
• Effective and clear communication, both verbally and in writing.
• Multi-tasking skills in a fast-paced, ever-changing environment.
• Ability to establish and maintain effective working relationships with students, co-workers, management, and the general public.
• Skills in operating Microsoft Office (Word, Excel, PowerPoint) applications.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
High School Diploma or its equivalent

Required Work Experience

• Two (2) years of customer service experience. Note that additional education will be considered for experience on a year for year basis.
• Six (6) months of cash handling experience.

Preferred Qualifications

• Experience in a higher education environment.
• Some college hours.

Required Certifications, Licenses or Registrations
None specified.

Work Hours
Typical Monday through Friday 8:00am to 5:00pm with occasional extended hours/weekends to meet departmental needs.

Physical Demands
None specified.

Posting Number: AS2336PO
Job Type: Full Time
Job Category: Staff (non-exempt)
Desired Start Date: 12/01/2026
Position End Date (if temporary):
Reports To: Director of Business Office
Salary: $37,800-$40,100 Annualized ($18.17-$19.28 per hour)
Open Date: 10/27/2026
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/32051

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy). je-4a885bb8f0db4e058d91cfe026a05681