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<p><strong>POSITION SUMMARY:&nbsp; </strong></p><p>The Director of Didactic Education is responsible for oversight of all aspects of the didactic phase of the Physician Assistant Program. It is expected that the Director of Didactic Education will provide effective leadership toward meeting program and student learning outcomes related to the pre-clinical phase of the program. The Director of Didactic Education will work with the Program Director and other members of the PA Faculty to ensure that the program‘s didactic phase is in compliance with all ARC-PA Accreditation Standards pertaining to didactic training. The Director of Didactic Education should work in synergy with their counterparts at other PA program campuses within South University. The Director of Didactic Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program. The incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment, which is conducive to innovation, positive thinking and expansion. <em><strong>This position offers a $10,000 signing bonus.</strong></em></p><p><strong>KEY JOB ELEMENTS:</strong></p><ul><li>Coordinates curriculum development with the Director of Clinical Education which includes the design and implementation of the program’s didactic phase with the program’s student learning outcomes and PA competencies.</li><li>Oversees didactic phase curriculum evaluation, assessment, and improvement to include courses, students, and teaching faculty.</li><li>Manages faculty coordination by assigning coursework to instructional faculty in the didactic phase of instruction. </li><li>Serves on the PA Department’s Curriculum Committee in conjunction with counterpart(s) from other South PA programs.&nbsp;</li><li>Provides teaching and instruction in the PA program including:</li><li><ul><li>Overseeing coordination of instruction for all didactic courses/didactic instruction annually.</li><li>Lecturing in areas of clinical and/or professional expertise.</li><li>Providing academic advising as a small group facilitator and student advisor.</li></ul></li></ul><ul><li>Works with the Program Director to coordinate recruitment of full-time and adjunct/instructional faculty for the didactic phase of the program.</li><li>Works with the Program Director to design and implement faculty development initiatives for all didactic instructional faculty.</li><li>Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission and vision statement review.</li><li>Participates in the program’s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings.</li><li>Engages in service, community, and campus relations, PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Director of Didactic Education and PA faculty.</li><li>Participates in faculty development opportunities each year as required in the areas of teaching and academic administration.</li><li>Assists with clinical site development and clinical site monitoring.</li><li>Provides remedial instruction as needed.</li><li>Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership.</li><li>Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Manages the learning environment through keeping accurate records and enforcing academic policies consistent with the University, College/School, Program, and Campus.</li><li>Remains in compliance with South University’s academic policies and procedures, educational policies, both SACSCOC and programmatic accreditation standards, and state agency regulations.</li><li>Assists with the investigation of student problems requiring academic actions according to South University policies and procedures.</li><li>Collaborates with the Director of Clinical Education and Assistant Director of Didactic Education on ongoing assessment of student performance toward attaining the program’s student learning outcomes.</li><li>Participates in service and/or scholarly endeavors appropriate to the role of Director of Didactic Education and PA Faculty.</li></ul><p><strong>JOB REQUIREMENTS:</strong></p><p><strong>Knowledge:&nbsp;</strong></p><ul><li>Graduation from an accredited PA program.</li><li>Terminal degree as a Physician Assistant.</li><li>Current or emeritus NCCPA certification.</li><li>PAs with active certification must be eligible for licensure or hold an active, valid, and unencumbered stat license in the state where they are assigned.</li><li>1-2 years academic experience preferred.</li><li>2 years clinical experience (required).</li><li>Experience in PA/medical classroom teaching and PA education administration highly preferred.</li></ul><p><strong>Skills:&nbsp;</strong></p><ul><li>Excellent verbal and written communication skills including the ability to build successful relationships with students and faculty.</li><li>Strong interpersonal skills with student, faculty, and staff populations.</li><li>Excellent critical thinking, conflict resolution, and decision‐making skills.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills, including MS Office Suite, ExamSoft, and WebAdMIT.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li></ul><p><strong>Abilities:&nbsp;</strong></p><ul><li>Ability to interact effectively with clinical health care providers and administrators to establish and maintain strong relationships with clinical affiliates/sites.</li><li>Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments.</li><li>Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.</li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to listen to staff, students, clinical preceptors, and members of the medical community in order to understand and respond appropriately to their needs and requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul><p><strong>WORK ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.</p><p>While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p><strong><em>South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.</em></strong></p><p><strong>JobFamily</strong></p><p>All Positions</p><p><strong>PayType</strong></p><p>Salary</p><p><strong>EducationLevel</strong></p><p>Master’s Degree</p>

South University

Director of Didactic Education, Physician Assistant 

<p><b>Salary Range:&nbsp;</b>&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Customer Solution Center Training Specialist II is responsible for conducting functional training Customer Solution Center (CSC) staff in Customer Service, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Plan Partner agreements, Departmental Policies and Procedures (including product operations), Supervisory/Managerial on boarding, and any additional work processes as needed. In addition, is responsible for developing, up keeping, and facilitating training (new and remedial) on Specialty Lines of Business (e.g., Cal MediConnect, L.A. Care Covered) and technology/system enhancements and updates (QNXT, CRM tools, Share Point, etc.).</p><p>This position is also responsible for coordinating and assisting with facilitating monthly remedial training to CSC staff on identified areas of improvement, such as Appeals and Grievance processes, Claims, etc. Through various delivery methods that meet business needs (web, LMS, PowerPoint, etc.) and coordinating with other units or departments in the development and implementation of technical procedures in triage of phone calls. This position is responsible for training Customer Service Vendors on new Customer Solution Center processes and updated Desk Level Procedures.&nbsp; </p><p>The position intermittently supports other departments within the organization. This position oversees new staff during the first 8 weeks, which includes close support to help assure that they meet the performance goals and department standards and will design and implement a scorecard audit procedure to assess the Customer Service performance of Call Center Reps and other employees within the Customer Solution Center. Coordinate timely implementation of mini-surveys and conduct performance studies within the verticals of CSC which includes working with the Quality Review team to identify points of training needs, and reports results and findings of surveys and performance studies to the training Supervisor, to analyze and identify areas of training needs and improvement.</p><p>The position will also work with Human Resources to ensure specialized training programs are tailored for the Customer Solution Center Department (Call Center Unit, Membership Information Unit and Member Relations Unit).</p><h4>Duties</h4><p>Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops. Develops and selects teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops. Designs and updates training programs in the Customer Solution Center.</p><p>Creates and conducts timely implementation of mini-surveys and performance studies within the Call Center.&nbsp; Reports results, survey findings and performance studies to the Training Supervisor and provides recommendations in training needs and improvements. </p><h4>Conducts training for Customer Solution Center staff in customer service, product operations, and other work processes. Conducts training sessions covering specified areas such as on-the-job training, use of computers and software, interpersonal skills, quality &amp; process issues, and product knowledge. Ensures Customer Solution Center staff are trained in areas of Customer Service, HIPAA Compliance, Plan Partner Agreements, Departmental Policies and Procedures, and work processes.</h4><h4>Responsible for training Customer Service Vendors on new Customer Solution Center processes and updated Technical Procedures. Responsible for tiered learning modules for advancement training within Customer Solution Center. Oversight of all new staff during the first 8 weeks and ensure that they meet the performance goals and department standards. </h4><h4>Tests trainees to measure progress and to evaluate effectiveness of training. Reports on progress of employees under guidance during training periods. Maintains trainee records. Maintains all supplemental training materials to ensure accuracy and the most current information.</h4><h4>Duties Continued</h4><h4>Works with Human Resources to ensure specialized training programs are tailored for the Customer Solution Center Department. This includes providing supervisory/managerial training to new Management staff (Those in a lead role and above). Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.&nbsp; Intermittently supports other departments within the organization.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4><p><br><b>Required:</b></p><p>At least 3 years of previous experience as a trainer in a call center or customer service with a broad knowledge of training program design and delivery methods.</p><h4>Skills</h4><p><br><b>Required:</b><br>Strong, decision-making and interpersonal skills.</p><p>Excellent verbal land written communication skills. &nbsp;Ability to write routine reports and correspondence.</p><p>Excellent Microsoft Office skills (Excel, PowerPoint, Word).</p><p>Strong analytical and organizational skills.&nbsp;</p><p>Ability to interpret technical data, processes, operating and maintenance instructions and procedure manuals.</p><p>Attention to detail.</p><p>Must be a strong team player willing to work toward achieving team goals.</p><p>Must be flexible to meet the changing training needs.</p><p><b>Preferred:</b></p><p>Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Call Center, Claims, Customer Service, Insurance                                                    </p>

L.A. Care Health Plan

Customer Solution Center Training Specialist II

<br><b>Job Title</b><br>Assistant Professor of Literacy – Elementary Education, Regular Title Series<br><br><br><b>Requisition Number</b><br>FE04619<br><br><br><b>Working Title</b><br><br><b>Department Name</b><br>8G020:Education Curriculum &amp; Instr<br><br><br><b>Work Location</b><br>Lexington, KY<br><br><br><b>Type of Position</b><br>Faculty<br><br><br><b>Position Time Status </b><br>Full-Time<br><br><br><b>Tenure Track Status</b><br>Tenure Track<br><br><br><b>Required Education</b><br><br>Earned doctoral degree in education (e.g., elementary education, literacy education, curriculum and instruction, teacher education, or related field). Doctorate must be conferred by start date.<br><br><br><br><b>Required Related Experience</b><br><br>n/a<br><br><br><br><b>Required License/Registration/Certification</b><br><br>3-5 years of teaching experience at the elementary level OR upper-elementary/middle level.<br><br><br><br><b>Job Summary</b><br><br>The Department of Teaching and Learning in the College of Education at the University of Kentucky invites applications for an <strong>assistant professor, regular title series (tenure-eligible)</strong> faculty position in elementary education, with a focus on literacy education. This position has the additional possibility to teach literacy and ELA courses in the middle school program. This is a nine-month appointment, effective August 16, 2026. Responsibilities will be divided between teaching, service, and research, with faculty in this position typically expected to teach a 2-2 course load. The ideal candidate will have a demonstrated ability to integrate their teaching and service with research that aligns with the department, college, and university strategic principles (<strong><a href="https://pres.uky.edu/strategic-plan" target="_blank">https://pres.uky.edu/strategic-plan</a></strong>).<br><br><br>Responsibilities include the following:<br><ul><li>Conduct high level research</li><li>Teach undergraduate literacy-related methods and classroom management courses in an embedded elementary school context (e.g., EDC 329; EDC 339), as well as graduate level courses for masters/doctoral degree programs (e.g., EDC 618)</li><li>Collaborate with school partners</li><li>Supervise undergraduate practicum students and student teachers</li><li>Actively serve on the Elementary Education program faculty</li><li>Actively serve on the Literacy program faculty</li></ul><br><br><strong>Required Qualifications</strong><br><ul><li>Earned doctoral degree in education (e.g., elementary education, literacy education, curriculum and instruction, teacher education, or related field). <em>Doctorate must be conferred by start date.</em></li><li>3-5 years of teaching experience at the elementary level OR upper-elementary/middle level.</li></ul><br><br><strong>Preferred Qualifications</strong><br><ul><li>Experience and expertise in teaching reading methods courses</li><li>Experience and expertise in teaching multilingual learners</li><li>Experience as instructor of record in undergraduate courses</li><li>Experience in teaching courses in embedded school contexts</li><li>Experience in building school partnerships, supervising teacher candidates, and collaborating with schools, universities, and colleagues</li><li>Research and teaching that aligns with department, college, and institutional goals</li><li>Experience coordinating, or teaching in, reading programs/institutes</li></ul><br><br>To be considered for this position, an online application must be submitted via the UK Jobs site: <strong><a href="https://www.ukjobs.uky.edu" target="_blank">https://www.ukjobs.uky.edu</a></strong>. Interested applicants must provide the following:<br><ul><li><strong>Online application</strong></li><li>A <strong>letter of application</strong> detailing qualifications – <em>upload under Cover Letter</em></li><li>Current <strong>curriculum vitae</strong> – <em>upload under Curriculum Vitae</em></li><li><strong>Statements on teaching, research, and service</strong> – <em>upload under Specific Request 1</em></li><li>Names and contact information for <strong>three references</strong> – <em>upload contact information under Specific Request 2</em>. References will be contacted to provide letters of recommendation.</li></ul><br><br>Review of applications will begin October 1, 2025, and continue until the position is filled.<br><br><br>Questions regarding the position may be directed to <strong>Dr. Jonathan Thomas (</strong><strong><a href="mailto:Jonathan.thomas1@uky.edu" target="_blank">Jonathan.thomas1@uky.edu</a></strong><strong>)</strong>, Chairperson of the Department of Teaching and Learning, or <strong>Dr. Janice Almasi</strong> (<strong><a href="mailto:janice.almasi@uky.edu" target="_blank">janice.almasi@uky.edu</a></strong>) Search Committee Chairperson.<br><br><br><em>Employment at UK is subject to fund availability and comes with comprehensive rewards, focusing on your total well-being and career development, with leadership striving to provide a strong work-life integration. The university generously contributes to employees’ retirement plans, medical coverage, and life insurance. In addition, UK offers optional benefits such as dental and vision insurance, additional retirement plans and much more. To learn more about these benefits, please visit: </em><strong><a href="https://hr.uky.edu/employment/our-benefits" target="_blank">https://hr.uky.edu/employment/our-benefits</a></strong>.<br><br><br><br><b>Skills / Knowledge / Abilities</b><br><br><b>Does this position have supervisory responsibilities? </b><br>No<br><br><br><b>Preferred Education/Experience</b><br><br>● Experience and expertise teaching reading methods courses and teaching multilingual learners<br><br>● Experience as instructor of record in undergraduate courses<br><br>● Experience teaching courses in embedded school contexts<br><br>● Experience in building school partnerships, supervising teacher candidates, and collaborating with schools, universities, and colleagues<br><br>● Research and teaching that aligns with department, college and institutional goals<br><br>● Experience coordinating or teaching in reading programs/institutes<br><br><br><br><b>Deadline to Apply</b><br><br><b>Open Until Filled</b><br>Yes<br><br><br><b>Our University Community</b><br><br>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br><br>The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br><br>Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.<br>

Assistant Professor of Literacy – Elementary Education, Regular Title Series

<h3>Job Description:</h3><h3><strong>The Role </strong></h3><h3>As a member of the advisor and client pathways group you will be helping our customers find and connect with a financial advisor at Fidelity. You’ll be providing your technical skills and customer passion to support the team driving meaningful experiences and developing intuitive solutions to sophisticated problems. As a senior front-end engineer your day-to-day will include leading high-impact initiatives, working closely with other developers on the team and partnering with the broader technology group in inspiring and creating meaningful change in a constantly evolving agile environment. Your technology know-how will enable the development, testing, and deployment of modern, feature-rich experience to assist our users through their advisory relationship with Fidelity. </h3><h3><strong>The Expertise and Skills You Bring: </strong></h3><ul><li><h3>Degree or equivalent experience in Computer Science or Engineering. </h3></li></ul><ul><li><h3>Proven experience with modern MV*/SPA JavaScript frameworks (Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, Rx JS) </h3></li></ul><ul><li><h3>Hands-on with API Design &amp; Development and Microservices Architecture (NestJS, REST, NodeJS, Swagger, Express) </h3></li></ul><ul><li><h3>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: NestJS, Express, REST.</h3></li></ul><ul><li><h3>Experience with Test automation (Cucumber, Cypress, Playwright) Unit, Integration and Functional Tests </h3></li></ul><ul><li><h3>Champion and advocate of Test Driven Development, Unit testing using frameworks and tools like Jest and Karma/Jasmine </h3></li></ul><ul><li><h3>Have worked in an Agile software delivery environment in both a small team and independently. </h3></li></ul><ul><li><h3>Ability to tackle and work on production issues applying various tools such as Splunk and Datadog. </h3></li></ul><ul><li><h3>Fully hands on with application builds and deploys using Continuous Integration/ Deployment (CI/CD) tools like Jenkins, Artifactory, uDeploy, GitHub, etc. </h3></li></ul><ul><li><h3>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time. </h3></li></ul><ul><li><h3>Proven technical design, development, analysis, and problem-solving skills </h3></li></ul><ul><li><h3>Passionate and committed to learning new things and developing with the latest technologies and frameworks. </h3></li></ul><ul><li><h3>Experience in implementing Micro services Architecture &amp; building / deploying highly automated, scalable and maintainable infrastructure. </h3></li></ul><h3><strong>Responsibilities: </strong></h3><ul><li><h3>Design, build and support critically important enterprise software applications </h3></li></ul><ul><li><h3>Define product solutions by working directly with business and product teams </h3></li></ul><ul><li><h3>Actively promote good engineering practices and standards </h3></li></ul><ul><li><h3>Navigate new technologies and cloud-based deployments to help deliver high value to our business </h3></li></ul><ul><li><h3>Contribute to continuous process improvement initiatives </h3></li></ul><ul><li><h3>Perform code reviews, unit testing, and integration testing using Open Source frameworks. </h3></li></ul><ul><li><h3>Proactively lead process and technology improvement initiatives </h3></li></ul><ul><li><h3>Stay on top of the latest engineering trends and practices and bring them back to the team when appropriate </h3></li></ul><ul><li><h3>Mentor team members and share your technical expertise </h3></li></ul><h3><strong>The Value You Deliver </strong></h3><ul><li><h3>Understand, plan, and implement the product vision and chapter goals </h3></li></ul><ul><li><h3>Help strengthen the culture of innovation further by setting examples </h3></li></ul><ul><li><h3>Find creative ways to get things done, and do them right </h3></li></ul><ul><li><h3>Champion a culture of best-in-class software engineering practices </h3></li></ul><ul><li><h3>Exercise a passion for keeping your knowledge up to date with ever-changing technology </h3></li></ul><ul><li><h3>Help uphold a high level of integrity </h3></li></ul><ul><li><h3>Take ownership and accountability for determining what needs to be done </h3></li></ul><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Senior Front End Developer (Angular, NestJS, NodeJS)

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>We’re looking for a talented and experienced Principal Front-End Developer to join our innovative team. In this role, you’ll contribute to the development and architecture of our design system—building scalable, reusable, and accessible UI components that power consistent user experiences across our products. You’ll provide technical leadership, cultivate collaboration, and help drive innovation in tooling, accessibility, and performance. Your contributions will have a multiplier effect—impacting all product squads and every touchpoint in our customer's journey.</p><p>The ideal candidate is a proactive problem-solver with a passion for crafting thoughtful, user-centered solutions. This role requires confidence in designing system-wide architecture, working cross teams with developers, UX designers, business stakeholders, and architects to lead and bring ideas to life.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Bachelor's or master's degree in computer science, computer engineering, or equivalent, with at least 8 years of development experience.</li><li>Expert-level proficiency in web development, and a fundamental understanding of software design, data structures and algorithms is required.</li><li>Strong Leadership experience, such as experience with setting coding best practices and standards, and providing insightful peer reviews for code changes.</li><li>Expert-level knowledge of front-end architecture and frameworks using JavaScript, Typescript, Angular 16+, AG-Grid, High Charts, HTML, and CSS/SCSS.</li><li>Experience with accessibility and usability guidelines, including standards and regulations like WCAG, WAI-ARIA, and IAAP Certifications</li><li>Strong background in design systems, reusable component libraries, and Figma libraries with an understanding on how to build, maintain, and scale cohesive UI patterns across an organization.</li><li>Strong verbal and written communication skills, with the ability to understand and parse business logic into technical requirements, experienced in an agile scrum environment.</li><li>Proven ability and ease with iterative development, clear documentation practices, and close collaboration with design teams.</li><li>Expertise in evaluating and integrating emerging technologies.</li><li>Previous mentorship experience, guiding technical growth with peers.</li></ul><p><strong>The Team</strong></p><p>We are an enthusiastic group of technologists dedicated to making a difference! Creativity and innovation are at the heart of what we do. The technology we build influences across our organizations, and is truly impactful to others. This team collaborates closely with design, product, and engineering leadership across the organization and enterprise to shape our evolving systems landscape.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Principal Front End Developer

<h3>Job Description:</h3><p><strong>Director, UX Research </strong></p><p><strong>The Role</strong></p><p>As a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. You will partner with product teams across many areas of the business to dig into complex, ambiguous, human-centered problems. Your research will inform and inspire our business and design leaders to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qualitative and quantitative customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires an experienced individual with proven track record to impact user outcomes and business strategy who will immerse themselves in multiple product areas to identify opportunities for alignment and drive projects to completion independently!</p><p><strong>Responsibilities</strong></p><p>As a UX Research Director, you will:</p><p>Have responsibility for a domain or focus area within Fidelity’s business in which you identify and prioritize the research that will most effectively drive user and business outcomes</p><ul><li>Engage daily with Product, Design, and Content stakeholders, including senior leaders, to understand priorities and key initiatives</li><li>Proactively identify research opportunities and lead the development and execution of research roadmaps that align with business priorities and deliver actionable insights</li><li>Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach</li><li>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes</li><li>Advocate for users while balancing an understanding of business objectives, shaping the outcome of initiatives that have measurable impact</li><li>Contribute to the UX Research community by participating in initiatives that improve our practices and processes and mentoring junior researchers</li></ul><p><strong>Your Expertise &amp; Skills</strong></p><ul><li>10+ years of proven experience conducting/leading Design Research/User Experience Research efforts. Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred</li><li>Proven ability to design and execute qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design 3. Ability to understand customer needs data and work with product teams to apply it to experiences</li><li> Expert written and verbal communication skills, with ability to rapidly analyze research data and share insights and recommendations succinctly, with a strong point of view and actionable takeaways.</li><li>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs</li><li>Ability to shift in a complex environment</li><li>Ability to tie research insights and recommendations to business needs and customer problems</li><li>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes</li><li>Familiarity with analytics and in-market experimentation preferred</li><li>Business expertise: ability to understand business drivers and provide research</li><li>Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies</li></ul><p><strong>The Team</strong></p><p>Fidelity follows standard product-development frameworks that put user needs at the center of all that we do. You’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking.</p>The base salary range for this position is $126,000-$212,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

UX Research Director

<h3>Job Description:</h3><p>Director, Software Engineering – Asset Management Technology</p><p><strong>The Role</strong></p><p>You are an experienced engineer with a deep hands-on experience of systems development, and a burning desire to deliver software solutions which unlock the capabilities of Generative AI in the context of a professional domain such as finance. You are passionate about this opportunity to help drive and deliver first-of-a-kind knowledge-based applications for investment professionals.</p><p>You have prior experience in developing and crafting products using constantly evolving, powerful yet brittle, AI technology. You are comfortable working in a fast-paced environment where the lag between conceptualization, research, development, and productionization is constantly shortening. You are skilled at working with senior business, architecture and engineering stakeholders. You enjoy mentoring junior contributors, helping them grow and learn new skills in today’s engineering field. You are a critical thinker who revels in working as part of a team to deliver the most amount of value in the least amount of time.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>A Bachelor’s or Master's Computer Science or relevant field, with ten years plus of industrial experience.</li><li>Proficient in deploying software products into production capable of handling large volumes of data at scale.</li><li>Strong python development skills delivering enterprise solutions.</li><li>Ability to orchestrate solutions within a cloud-based environment</li><li>Strong understanding of standard methodologies for large scale application design, SOA, microservices, distributed compute, containers, and use of the cloud.</li><li>An understanding of how to deliver into production GenAI applications that can reliably process information in open-ended settings.</li><li>Strong attention to detail with a passion for validation and verification of software components.</li><li>Excellent communication skills and the ability to work with distributed team members.</li><li>Comfortable working directly with internal customers and business stakeholders.</li></ul><p><strong>The Team</strong><br> </p><p>We are developing a Large Language Model (LLM)-first knowledge stack for investment professionals at Fidelity Asset Management – analysts and portfolio manager in equities, fixed income, high income, direct lending. The stack will be able to process all the documents of interest to analysts – e.g., analyst reports, earnings notes, spreadsheet models, prospectuses, loan indentures, news reports, regulatory filings. It will support the deployment of personalized assistants that can assist principals in their full range of information consumption/processing/production tasks.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director, Software Engineering

<h3>Job Description:</h3><p><strong>Principal Software Engineer (Mainframe)</strong></p><p><strong>The Role</strong><br> </p><p>Seeking a <strong>Principal Software Engineer</strong> with superb <strong>mainframe </strong>technical skills to develop and maintain high volume production platforms in the FBSI Order Management System domain of the Trade Management Engineering organization.</p><p>Our mission is to provide best in class trading applications and support for Fidelity customers to better serve their brokerage needs. As part of this effort, you will engage collaboratively with systems and business partners to deliver high quality and innovative software solutions. Candidates for this role should be hardworking and energized to learn and grow with us in our digital transformation to build out our future cloud platform capabilities while delivering exceptional production stability.<br> </p><p>Join our dynamic teams working in a fast-paced environment, closely partnering with product, architecture, and other engineering teams. We provide mentors to help navigate your role. We offer dedicated time each month to develop new skills and investigate new technologies.</p><p><strong>The Team</strong></p><p>We are an agile squad that is part of the Trade Management Engineering organization. Working together and with other squads, we deliver solutions to our customers by aligning the right skillsets to their most critical business priorities. The work is diverse, challenging, and provides for continuous learning and growth opportunities. </p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li><p>8+ years of software development experience in business critical, enterprise-wide applications</p></li><li><p><strong>Mainframe development expertise in COBOL, JCL, CICS, DB2 &amp; VSAM</strong></p></li><li><p><strong>Knowledge of MQ and Kafka messaging infrastructure technologies</strong></p></li><li><p><strong>Ability to perform detailed analysis and documentation for maintenance and improvement projects in batch and online environments</strong></p></li><li><p>Strong SQL experience</p></li><li><p>Deploy and support software releases into production environments</p></li><li><p>Employ your data security skills to keep our customers information safe</p></li><li><p>You are detailed and thorough with unit, functional and regression testing</p></li><li><p>Proven Experience writing COBOL/Native stored procedures is a plus</p></li><li><p>Experience in Distributed Technologies (Nice to have/Willing to learn)</p></li><li><p>Confidence to think and act strategically, share innovative insights, and offer creative solutions to deliver exceptional user experiences</p></li><li><p>Proven strong interpersonal and organizational skills coupled with effective written and verbal communication skills</p></li><li><p>Embrace flexibility and shift focus to meet the most pressing customer/client needs</p></li><li><p>You bring a growth mentality to work every day as you continue to learn new technologies and skills and seek to share that knowledge with your squad members</p></li></ul><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.</p><p>Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.</p><p>Salary Grade:</p><p>6</p>The base salary range for this position is $107,000-$181,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Software Engineer

<h3>Job Description:</h3><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated and experienced Principal Full Stack Engineer to join Personalization Chapter. The candidate will collaborate and work closely with other technical leaders, architecture team and product owners to build a highly reliable and scalable solutions using the best software design &amp; development practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and lead the complete software development process from conception to deployment in the team.</li><li>Continually analyze the architecture and current technology environment to then recommend solutions for improvement.</li><li>Integrate vendor products into Fidelity core business processes and IT systems.</li><li>Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment.</li><li>Work closely with IT product owners and business users to understand their needs and translate business requirements into technical solutions.</li><li>Keep current with the latest technology and industry trends; drive innovation and adopt technologies that support and advance business strategy.</li></ul><p><br> <strong>The Skills You Bring:</strong></p><ul><li>10+ years of proven experience in Java application development using Spring Boot.</li><li>4+ years of proven experience using AWS services S3, Athena, EMR, EC2, Lambda, CFT</li><li>6+ years of proven experience in database design and development using Oracle / PostgreSQL, NoSQL databases (DynamoDB, Aerospike).</li><li>4+ years of UI development using Angular, jQuery, JavaScript, HTML 5</li><li>4+ years of experience in messaging technologies (Kafka, Kinesis, SNS, SQS)</li><li>4+ years of experience in Stream Processing (Flink and Kinesis Data Analytics)</li><li>Experience with Java middle tier application development and programming especially with RESTful Web Services (Java, Spring, Junit) </li><li>Strong knowledge in Java, J2EE, Spring MVC, Spring Core, Angular, Python.</li><li>Strong understanding of CI/CD tools such as Jenkins, Artifactory, Deploying applications in DevOps environment</li><li>Deep understanding of API design, including versioning, API documentation (Swagger)</li><li>Solid Understanding of developing highly scalable distributed systems using Open-source technologies.</li><li>Solid Understanding of E2E ALM tools like JIRA, gitStash, FishEye, Crucible, Maven, Jenkins, uDeploy.</li><li>Comfortable with Code Quality/Coverage tools (Sonar or equivalent)</li><li>Solid understanding of public/private cloud capabilities including compute, storage and scaling will be desirable.</li><li>Ability to deal with ambiguity and work in fast paced environment.</li><li>Ability to think out of box and design end-to-end solutions.</li><li>Passion and intellectual curiosity to learn new technologies and business areas.</li><li>Deep experience supporting critical applications quickly.</li><li>Excellent interpersonal skills, both through written and verbal channels.</li><li>Excellent collaboration skills to work with multiple teams in the organization.</li></ul><p><strong>How your work impacts the Organization</strong><br> <br>Fidelity Workplace Solutions delivers benefits solutions for many of the US largest businesses. Your work will deliver technology to support the Personalized recommendations in Workplace Investing, which will allow for an outstanding customer experience, innovation in product and service offering, and increased sales and retention.</p><p>At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling 'Dynamic Working'. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Principal, Full Stack Engineer

<p><strong>Principal UX Designer</strong></p> <p>We’re looking for a comprehensive UX designer who is focused on creating broad, usable, and elegant experiences to supply a large-scale enterprise platform. The role will cover the spectrum of design, responsible for: performing user research and synthesizing client feedback, user journey mapping, concept design, wireframing, prototyping, user testing, accessibility, working with squads and coordinating with the business to realize visions. Operating in a fast-paced and exiting environment, an ideal candidate will manage multiple workstreams, engage stakeholders, and readily convert complex problems into elegant solutions. With this role, we aim to deliver exceptional value to our clients.</p> <p><strong>The team</strong></p> <p>This role supports FI’s institutional and retail businesses as well as internal users through a large-scale platform focused on trading and investing solutions. You will work with the business, SME’s, other UX designers, and agile squads to contribute experiences to an ever-growing suite of tools with the potential for expansion. As a team member, your efforts can improve the workflows of Fidelity clients, generating a direct impact on the firm’s revenue.</p> <p><strong>The expertise you have</strong></p> <ul> <li> <p>An undergraduate or graduate degree is preferred, but we would also consider people with a certificate in user experience design. We believe excellent designers can come from many different subject areas.</p> </li><li> <p>Demonstrable experience in working with multi-disciplinary teams and managing stakeholders</p> </li><li> <p>An ability to mentor other designers and work across teams</p> </li><li> <p>Comprehensive design skillset: Experience at both ends of the design spectrum – high-level strategy to crafting visual design details</p> </li><li> <p>A demonstrated ability to design and build digital experiences</p> </li><li> <p>A digital portfolio we can review online is required.</p> </li><li> <p>Experience in financial services is preferred but not required.</p> </li></ul> <p><strong>The skills you bring</strong></p> <ul> <li> <p>You are obsessed! You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition.</p> </li><li> <p>You exhibit a strong build sensibility and can easily transform intricate challenges into concise client solutions.</p> </li><li> <p>You show a competence and enthusiasm for working in / across teams and can manage stakeholders.</p> </li><li> <p>You have excellent communication.</p> </li><li> <p>You have a broad set of design skills, which might include visual and graphic design, information architecture, prototyping, front-end coding, strategic design methods (such as design thinking), user research, or writing.</p> </li><li> <p>You can get a little nerdy about at least one of the design skills above.</p> </li><li> <p>You are fluent in UX and other design software: Adobe Creative Suite, Figma, etc.</p> </li><li> <p>You are familiar with design systems and how to use them.</p> </li><li> <p>Design brings you joy, and it shows.</p> </li></ul> <p><strong>The value you deliver</strong></p> <ul> <li> <p>Translating complex user feedback into comprehensive visions and developing an informed, long-term view of our client's needs</p> </li><li> <p>Generating high level, conceptual designs</p> </li><li> <p>Bringing business ideas to life, through sketching, wireframing, prototyping, testing, writing, and coding</p> </li><li> <p>Validating design visions with our users</p> </li></ul> <p>The hourly pay rate range for this position is $71.43-$111.43 per hour.</p> <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p> <p><strong>Dynamic Working</strong></p> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <p><strong>Company Overview</strong></p> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <p><strong>Information about Fidelity Investments</strong></p> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

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