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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in the Cyber Security Business unit in Westlake, TX. <h3>Software Engineer in Test</h3> In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Software Engineer in Test Automation for our migration to an enterprise SailPoint IdentityIQ that will offer improved management access rights across our global enterprise. <h3>The Team</h3> The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. <h3>The Expertise You Have </h3> <ul> <li>B.S. Computer Science, Computer Engineering, or similar technical field. </li><li>6+ years of software test automation for application user interfaces, services/APIs, and data quality. </li><li>Experience with automation of functional, regression, performance, and chaos testing </li><li>You have hands-on experience in testing using the following technologies: </li><li>Experience with unit testing using framework such as JUnit, TestNG, Jasmine/Karma </li><li>Experience with test automation tools such as Cucumber, Selenium, Playwright, Karate, Katalon </li><li>Experience with data quality tools such as ICEDQ </li><li>Experience with performance testing using tools such as JMeter, RushHour </li><li>Experience with test management by design, develop, document, and execute tests in Xray </li><li>Experience with Application Lifecycle Management tools such as Git, Jenkins, JIRA </li><li>Experience with application monitoring tools such as DataDog, Splunk </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will be capable of building end-to-end test automation for applications </li><li>Mine and manipulate data to create test data for multiple or complex projects </li><li>Define automated regression tests for future projects and for ongoing regression efforts </li><li>Document and report on identified system testing issues in standard defect tracking tool </li><li>Identify defects in multiple environments and throughout all phases of the development life cycle and ensure that development groups address all open defects in a timely manner. </li><li>Integration of test automation with Continuous Integration Tools such as Jenkins </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>Adhere to established software engineering standard methodologies and standards. </li><li>Ability to quickly learn, apply new technical skills, adapt and thrive to meet the needs of a fast paced, changing environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Team player testing software in a fast-paced and highly flexible environment </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering quality practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li></ul> <h3>Preferred Technology Experience</h3> <ul> <li>Junit, TestNG, Jasmine/Karma </li><li>Selenium, Playwright </li><li>Cucumber </li><li>Xray </li><li>JMeter, RushHour </li><li>ICEDQ </li><li>Gremlin is a plus </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Software Engineer in Test

<h3>Advisor Experience Specialist</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Advisor Experience Specialist to work in Fidelity’s Charitable group in Westlake, TX or Salt Lake City, UT! <h3>The hourly pay rate for this position is $22/hr.</h3> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for top notch customer service professionals to work on the Advisor Experience team. As an Advisor Experience Specialist, you will be the primary point of contact for any service-related activities for professional financial advisors working on behalf of Fidelity Charitable Giving Account Holders. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our donors achieve their philanthropic goals. Still interested? Read on. The work shift for this role is 9:30 AM - 6:00 PM MST, Monday – Friday. (Flexible start and end times during training period as needed by team are requested) <h3>The Expertise We’re Looking For</h3> <ul> <li>Bachelor’s degree preferred</li> <li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment</li> <li>2-3 years Customer Service, Sales, Service Operations or UHNW background</li> </ul> <h3>The Role</h3> The Advisor Experience Specialist is a part of the Premium Service group, working to provide an outstanding service experience to, and fosters relationships with, ultra-high net worth strategic advisor firms (the most complex relationships within Fidelity Charitable) and select donors. The AXS will be part of a team dedicated to answering strategic advisor and high net worth donor calls and responding to emails. The AXS optimizes the client experience as it relates to Operations and Service Delivery to drive high satisfaction, quality and efficiency for the donors/advisors and Fidelity Charitable. <h3>The Skills You Bring</h3> <ul> <li>Your proficient verbal and written communication skills required</li> <li>Your very best problem- solving skills with excellent follow through</li> <li>Your strong organizational skills, planning and time management</li> <li>You are able to proficiently multi-task in a Windows based environment</li> <li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate.</li> <li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available.</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Providing outstanding customer service via phones and email communication</li> <li>Collaborating with internal Charitable business partners to fulfill special handling</li> <li>Employing good sound judgment in decision making or problem resolution</li> <li>Coordinate with management to implement expedited delivery requests</li> <li>Ensure daily work meets accuracy standards and is completed in a timely manner</li> <li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization</li> <li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Compliance, Program, Legal, Risk, and Deliveries</li> <li>Maintain up-to-date procedures for those functions for which responsible</li> <li>Effectively case manage advisor relationships through intensified situations while working across Fidelity cross functionally when applicable</li> </ul> Note: Fidelity is not providing immigration sponsorship for this position <h3>How Your Work Impacts the Organization</h3>

Advisor Experience Representative

Accounting Associate Job Description: The Associate is responsible for working with clients to complete government tax forms for filings for DB, DC, and Health &amp; Welfare plans for a book of business consisting mostly of mid-market clients, with some large plan clients. The Associate works on plans with moderate complexity and is responsible for keeping current with ERISA, DOL, and IRS regulations. This position is also responsible for managing the relationships with clients’ service providers – such as auditors, trustees, record keepers, and insurance agents. The Associate also acts as a technical resource for clients, colleagues, and various internal business partners. The Associate will also provide support for our QDRO (Qualified Domestic Relations Order) processing activities. The Skills You Bring <ul> <li>You have impressive oral and written communication skills.</li> <li>You maintain a focus on quality, details, and meeting client expectations.</li> <li>You demonstrate a strong customer service approach.</li> <li>You are organized, self-motivated, and focused on meeting deadlines.</li> <li>You have the ability to balance and prioritize multiple client relationships and deliverables.</li> <li>You have strong PC skills – including Microsoft applications.</li> </ul> The Value You Deliver <ul> <li>Accurately, efficiently, and timely prepare Form 5500 filings and provide related consulting for DB, DC, H&amp;W and Puerto Rico benefit plans.</li> <li>Work with minimal supervision and effectively prioritize workload based upon urgency, product/client importance, client/business partner expectations, and team goals.</li> <li>Develop strong relationships with clients – including their service providers (auditors, recordkeepers, and insurance agents), and internal business partners – including Managing Directors, Operations Delivery Leaders, Consultants, COE colleagues, and Account Managers. </li> <li>Act as a resource for questions regarding 5500 services to our internal business partners and colleagues. Keep current with ERISA, DOL, and IRS regulations regarding 5500 reporting. </li> <li>Work on special projects.</li> <li>Expand overall knowledge of the Workplace Consulting Group.</li> <li>Review/Qualify Domestic Relations Orders and prepare communications for involved parties.</li> </ul> The Expertise You Have <ul> <li>Bachelor’s degree or equivalent work experience</li> <li>3+ years of experience working with DB, DC, or Health &amp; Welfare plan</li> </ul> The Team This role will reside within Workplace Consulting’s Center of Excellence (COE) organization. You will be responsible for a caseload of Form 5500 filings and QDRO work. Quality, attention to detail, and strict adherence to deadlines will be reflected in the work you deliver. You will support the COE’s interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers.

Accounting Associate

<h3>Job Description:</h3>VP, ArchitectureThe RoleWe build incredible products in the Workplace Investing business at Fidelity Investments to help people plan for financial success. Two major areas in there include our Emerging Businesses (Student Debt Benefits and Small Business 401K) and Advice Products (Managed Accounts, Retirement Income Solutions etc.). In this space we try out new innovative ideas, bring products to market quickly for experimentation and gather feedback to drive roadmaps. We have multiple product teams building to simplify experiences, integrate with enterprise platforms and streamline access to data. We are looking for a Senior Architecture Leader to lead a team of talented architects supporting these product teams. You will provide leadership, coaching and guidance to enable this team to closely partner with product on roadmaps, provide end to end architecture and support implementation.The Expertise You Have<ul><li>Demonstrable experience in leading technical leaders, especially architects.</li><li>Demonstrable experience in partnering with business leaders to shape product strategy, roadmap, and implementation approaches.</li><li>Experience practicing Business Architecture including aligning Business and Technology strategies, Customer Journeys, Capability Modeling and Roadmaps</li><li>Demonstrable understanding in all aspects of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization)</li><li>Collaborating with peer &amp; enterprise architects to align on standards, strategy, and opportunities to refactor business processes, improve customer experience or perform capability rationalization.</li><li>Ability to work both independently and with different levels of the organization, including technical and non-technical team members.</li><li>Experience in Modern Architecture and Cloud Technologies to build sophisticated architectures</li></ul>The Skills You Bring<ul><li>Leadership: Strong management, facilitation, and problem-solving skills are a must; providing technical leadership across the Emerging and Advice domain</li><li>People Management: Senior level experience managing, leading, coaching, mentoring, and developing people across different geographical locations</li><li>Communication: Strong storytelling skills that drive program messaging and influence decisions and action. Ability to articulate architecture solutions to Senior Executives and architecture leadership</li><li>Collaboration: Ability to navigate sophisticated, interpersonal relationships and build partnerships across the firm at all levels</li><li>Architectural Approach: Active curiosity to conceptualize, design, and construct data and processes; Helping articulate, govern, and evolve the Workplace Platforms strategy aligned with business objectives, goals, and strategy. Extensive experience decomposing relevant business problems into creative, efficient, and scalable solutions</li><li>Platform Modernization Experience: Hands-on knowledge with modernizing financial platforms, using enterprise patterns and tools to deliver enterprise-scale, secure and highly resilient solutions that will be the building blocks for our business.</li><li>Influencing Skills: Employs collaborative approach to gain consensus and support for the needs of the work. Understands organizational dynamics and adapts proposals to efficiently navigate constraints</li></ul>The Value You Deliver<ul><li>Enabling the delivery of market leading products and capabilities.</li><li>Representing WI with vendors, external partners, enterprise technology and other business units.</li><li>Providing architecture solutions for multiple agile teams. Collaborate with product and engineering leads and senior management on product and delivery requirements, roadmaps, and vision.</li></ul>The TeamFidelity Workplace Investing (WI) provides benefits to Fidelity customers, employers, and their employees, in a growing set of areas - Defined Contribution, Equity Compensation, Investment Products &amp; Consulting and Defined Benefits.As part of the WI Technology Architecture team, you will enable this business transformation by providing strategic direction, transitional and future state architecture and inform the right set of technologies. You will work closely with business partners and technology teams to understand business objectives and help define appropriate architecture direction for them. By working closely with Solution Architects and Agile teams, you will assess and ensure how proposed solutions to specific initiatives align with broader WI goals and strategies.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President, Architecture

<h3>Job Description:</h3>The RoleWe're looking for a passionate engineering leader to join Fixed Income Engineering chapter supporting Bond Trading products. You will bring a strong technology background with a passion for coaching and growing engineering talent. In this role you will be leading a team of dynamic engineers working across multiple squads. Join us to be a part of our leadership team and help us build a healthy team environment promoting Engineering Excellence and a strong product mindset.The Expertise and Skills You Bring<ul><li>Provide engineering expertise and thought leadership in defining and implementing technical strategy and roadmap partnering closely with Product Area Leads and Engineering partners.</li><li>Experienced in designing and building large scale resilient distributed systems.</li><li>Experienced in defining and promoting branching strategy, development and testing best practices with standard quality gates in CI/CD pipelines.</li><li>Promoting engineering excellence and continuous learning mindset.</li><li>Passion for leading, coaching, mentoring, and developing engineering talent. </li><li>Possess excellent interpersonal and communication skills to build and maintain strong partnerships and relationships at all levels of the organization </li><li>Experienced in identifying and acquiring talent needs, resource planning, and talent allocation across large organizations </li></ul>The Value You Deliver <ul><li>Define and implement best practices, standards and guidelines for software development, including code reviews, testing, and deployment processes to ensure consistency and quality across the organization</li><li>Driving a culture of excellence and continuous improvement, including setting high standards for quality, performance and reliability</li><li>Ensuring organization talent composition aligns with strategic business priorities including workforce planning vital to provide increased value and results for clients and the business </li><li>Supporting and empowering associates, to enable delivery of increased value in their teams, including coaching and mentoring team members to help them grow and develop their skills.</li><li>Enabling an agile and streamlined organization by demonstrating agile behaviors </li><li>Influence strategic backlog and prioritization decisions </li><li>Measure performance through established objectives and critical metrics </li><li>Align associates across teams and product areas to ensure the best utilization of talent while also building learning opportunities and content to develop skills </li><li>Remove impediments to delivering value </li></ul>The TeamIn our Fixed Income Technology organization, we are committed to empowering our investment professionals with the very best tools and technologies to deliver world class investment performance to our customers. Our technology experts work across a broad array of investment processes supporting many different types of securities and investment objectives. Through outstanding business and technology partnership, we can offer great solutions to help our customers meet their financial objectives. Our Agile squads are composed primarily of full-stack engineers using Java, Python, Oracle, PL/SQL, Angular, and Kafka on the cloud to create software that supports Fidelity’s Bond and Money Market investment, portfolio management, investing and trading systems.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Software Engineering

<h3>Job Description:</h3>​Senior Data ModelerThe RoleCore Brokerage Platform Technology (CBPT) are seeking a highly motivated Senior Data Modeler to join our Data Modeling &amp; Analysis Center of Excellence. As a skilled modeler, you will provide data analysis leadership on multiple projects simultaneously. You will help conduct data analysis across different projects with diverse scope, complex business and technical requirements in a multi-platform and highly integrated data environment. This role is analysis and design centric; crafting and detailing data solutions/models, which are then handed to engineers and DBAs to implement.The Expertise and Skills You Bring <ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures, or data modeling.</li><li>Expert level analysis skills in the form of research, gap analysis, data mining, and data profiling.</li><li>Solid understanding of data lineage. Ability to breakdown and detail the flow of data from origination to consumption.</li><li>Consistent track record of solving real world problems using a design-oriented modeling approach in large data warehouses, data marts, and analytics/reporting platforms.</li><li>Understanding of different database platforms (e.g. Oracle, Snowflake) usages (OLTP Recordkeeping, ODS, MDM, Warehousing, and Data Lakes).</li><li>Understanding of modeling strategies (dimensional, relational, unstructured).</li><li>Robust ANSI SQL experience, used to design new platforms on cloud technologies/architecture including Snowflake, AWS, etc.</li><li>Proficient with ERD/Data Modelling tools (e.g. SAP Power Designer or Erwin).</li><li>Experience carrying out projects in an Agile environment.</li><li>Having outstanding interpersonal skills with experience collaborating and influencing across all levels of the organization including written, verbal, and technology illustrations.</li><li>Perform autonomously on tasks but are willing and able to share knowledge with coworkers and partners.</li><li>Go-getter, self-sufficient, and willing to exhaust all research avenues before seeking help or discontinuing the search for answers.</li><li>Accepts uncertainty and can combine various sources of information including personal data experimentation, research, and dialogues to formulate answers.</li><li>Values pace over perfection and can show incremental progress of analysis and research through tangible artifacts.</li><li>Capable of balancing multiple contending priorities.</li><li>Familiar with the financial industry and/or have a strong desire to learn our brokerage business to maximize the value of our data.</li><li>Understanding Kimball Data Warehouse methodology and/or third normal form (3NF) design techniques is expected.</li><li>Experience with cloud native data warehousing and data lake solutions using Snowflake is a plus.</li></ul>The TeamWe are responsible for designing and delivering data mapping specifications and data models for transactional applications, reporting, and analytics platforms. Our mappings detail all data movement and transformation, detailing business rules using a combination of SQL and pseudocode. Our data models (DDLs and model reports) are generated via SAP PowerDesigner and define all database objects.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Data Modeler

<h3>Job Description:</h3>Principal Data ModelerThe RoleWe are seeking a highly motivated Principal Data Modeler to join our Data Modeling and Analysis Center of Excellence. As a skilled data modeler, you will provide data analysis leadership on multiple projects simultaneously. You will help conduct data analysis across different projects with diverse scope, complex business and technical requirements in a multi-platform and highly integrated data environment. This role is analysis and design centric; crafting and detailing data solutions, which are then handed to developers, engineers, and DBAs to implement.The Expertise and Skills You Bring <ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures, or data modeling. Master’s degree is a plus.</li><li>Expert level analysis skills in the form of research, gap analysis, data mining, and data profiling.</li><li>Solid understanding of data lineage. Ability to breakdown and detail the flow of data from origination to consumption.</li><li>Consistent track record of solving real world problems using a design-oriented modeling approach in large data warehouses, data marts, and analytics/reporting platforms.</li><li>Understanding of different database platforms (e.g. Oracle, Snowflake, Hadoop, Microsoft SQL Server) usages (OLTP Recordkeeping, ODS, MDM, Warehousing, and Data Lakes).</li><li>Understanding of modeling strategies (dimensional, relational, unstructured).</li><li>Expert level ANSI SQL experience, used to design new platforms on cloud technologies/architecture including Snowflake, AWS, etc.</li><li>Proficient with ERD/Data Modelling tools (e.g. SAP Power Designer or Erwin).</li><li>Experience carrying out projects in an Agile environment.</li><li>Having outstanding interpersonal skills with experience collaborating and influencing across all levels of the organization including written, verbal, and technology illustrations.</li><li>Perform autonomously on tasks but are willing and able to share knowledge with coworkers and partners.</li><li>Go-getter, self-sufficient, and willing to exhaust all research avenues before seeking help or discontinuing the search for answers.</li><li>Accepts uncertainty and can combine various sources of information including personal data experimentation, research, and dialogues to formulate answers.</li><li>Values pace over perfection and can show incremental progress of analysis and research through tangible artifacts.</li><li>Capable of balancing multiple contending priorities.</li><li>Familiar with the financial industry and/or have a strong desire to learn our brokerage business to maximize the value of our data.</li><li>Experience with Kimball Data Warehouse design.</li><li>Experience with creating new data models/designs from scratch.</li><li>Experience with cloud native data warehousing and data lake solutions using Snowflake is a plus.</li></ul>The TeamWe are responsible for designing and delivering data mapping specifications and data models for large reporting and analytics platforms. Our mappings detail all data movement and transformation, detailing business rules using a combination of SQL and pseudocode. Our data models (DDLs and model reports) are generated via SAP PowerDesigner and define all database objects.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Data Modeler

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Charitable Outreach Specialist/NPO Outreach Specialist to work in Westlake, TX or Salt Lake City, UT. The Role The NPO Outreach Specialist is a member of the NPO Outreach team and is responsible for providing excellent service to our grant recommended nonprofit organizations. This position plays a meaningful role in helping our donors ensure their funds make an impact by supporting thousands of non-profit organizations to receive contributions quickly and securely. As a team member on our diverse and inclusive team, your main responsibilities will be researching and outreach to key charity contacts, validating non-profit information, and providing timely and accurate processing of enrollments into our Electronic Funds Transfer Program (EFT). Outreach may include cold-calling, emails, and support to targeted nonprofits. As a member of Fidelity Charitable’s Service Delivery team, the NPO Outreach Specialist will be part of a highly motivated, fast paced team, must have a strong understanding of service operations, and be able to manage priorities well. This role may be responsible for some tier 1 technical support for charities and tier 2 product level support for our plan administrators and donor population. The Expertise and Skills You Bring <ul> <li>Bachelor's degree and 2 years of experience in customer service or service operations, or equivalent work experience </li></ul> <ul> <li>Strong and effective verbal and written communication skills </li></ul> <ul> <li>Demonstrates attention to detail, with good follow-through </li></ul> <ul> <li>Strong interpersonal, planning, multi-tasking, and time leadership skills </li></ul> <ul> <li>Demonstrates strong problem-solving skills </li></ul> <ul> <li>Ability to work under pressure and within tight deadlines </li></ul> <ul> <li>Demonstrates ability to identify and mitigate potential areas of risk </li></ul> <ul> <li>Technical proficiency </li></ul> <ul> <li>Ability to meet overtime commitments </li></ul> <ul> <li>Ability to understand and work in Fidelity systems such as XTRAC, RepApp, Genesys (not required) </li></ul> <ul> <li>Proficiency with Microsoft Office applications required </li></ul> <ul> <li>Work hours are M-F 8:30 a.m. – 5:00 p.m. CT, with extended hours as needed </li></ul> ? The Team The NPO Outreach Team works with nonprofits to ensure they quickly and securely receive grants through electronic funds transfers. The team works directly with nonprofits to help them enroll in the program and collaborates with other service delivery organizations to communicate with and support nonprofits. Our work is critical to moving the organization and our grantmaking to digital payment methods. Company Overview Fidelity Charitable (<a href="http://www.fidelitycharitable.org/" target="_blank">www.fidelitycharitable.org</a>), a donor-advised fund, is one of the largest public charities in America. Since 1991, Fidelity Charitable has helped donors support over 200,000 nonprofit organizations with more than $25 billion in grants. In 2021, our donors granted over $10B to charitable organizations. Our greatest asset as an organization is our people and our mission to?grow the American tradition of philanthropy?by providing programs that make charitable giving accessible, simple, and effective.

Charitable Outreach Specialist

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mainframe Security Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. <h3>The Role</h3> This position is responsible for developing, implementing, and maintaining mainframe security procedures and processes using CA Top Secret and other support security products. <h3>Team</h3> The Enterprise Mainframe Operations Services Team is responsible for the Top-Secret Infrastructure, design and architecture while ensuring that mainframe security closely matches the risk management policies and procedures set by the Enterprise. We partner closely with systems teams, including but not limited to Operating Systems Programmers, CICS Systems Programmers, DB2 Mainframe System Programmers, WebSphere and Storage Management architects to design, build and support security permissions for new products. <h3>Primary Responsibilities</h3> <ul> <li> Under moderate direction, participate in 2-3 small, self-contained, concurrent technical projects working with developers and operation analysts </li><li>Build relationships with business and technical partners to improve on security control work </li><li>Working with a multi-functional team to ensure confidentiality, integrity and availability of mainframe environment via CA Top Secret </li><li>Implementing new and maintaining team tooling using JCL, Python, REXX and other coding techniques </li><li>Resolving access issues </li></ul> <h3>The Skills and Knowledge you Bring</h3> <ul> <li>Knowledge of Information Security Principles Preferred </li><li>Experience in DevOps </li><li>Knowledge of z/OS including security management with CA Top Secret </li><li>Familiarity with CA Compliance Manager, CA Cleanup and CA Compliance Information Analysis products </li><li>Self-starter with the ability to work as part of a team and independently </li><li>Proven experience with IT troubleshooting skills </li><li>Understand ITSM processes. </li><li>In-depth understanding of mainframe system and the inter working components </li><li>Proven experience with cross platform technical skills (MVS, Linux, Unix) </li><li>Strong customer service skills with development teams and individual users </li><li>Working rotational, on-call 24x7 team </li><li>Forward thinking, continuous improvement approach </li><li>Provide reporting and data analysis to support the enterprise ITSM function </li><li>Develop and implement dashboards and data solutions to provide information across enterprise </li><li>Develop processes and standards and maintain process alignment </li><li>Define and continuously improve the audit process; manage and review the execution of periodic audits </li><li>Process communication and education across the organization </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Mainframe Security Analyst

<h3>Job Description:</h3>Do you excel at helping clients to solve challenging issues? Do you have knowledge of the benefits industry? As part of our Data Consulting team, your work will help provide clients high quality, comprehensive and cost-effective data quality solutions regarding their benefit programs.The TeamThe Fidelity Workplace Consulting Group is composed of over 300 professionals who advise clients on the management of their domestic benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes.Data Consulting engages in data quality improvement efforts that span single and multiple product lines (i.e. Health and Welfare, Defined Benefit, Defined Contribution, Stock Plan Services and HR/Payroll) within the implementation and ongoing servicing client lifecycle. Consultants perform the role of project manager managing a team of resources to deliver the timely and accurate completion of these efforts that achieve margin goals.The Expertise You Have <ul><li>Bachelor’s degree minimum, MBA degree a plus</li><li>5-8 years in project management, consulting, total benefits outsourcing administration and/or new business implementation</li><li>Defined Benefit implementation experience strongly preferred</li></ul>The Skills You Bring <ul><li>You understand defined benefit plans </li><li>You have demonstrated experience in recommending administrative, benefits process and/or designs that align to outsourcing product/services solutions</li><li>You have exceptional project management skills</li><li>You have a proven ability to manage a variety of sized, client facing program/project teams to successful completion</li><li>You excel at navigating and managing client and/or vendor relationships successfully</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver <ul><li>Preparing project material including execution of analytical efforts to support key points and delivery (i.e., actively lead client meetings)</li><li>Proactively monitoring progress of projects, addressing issues and making course corrections as needed to ensure attainment of goals within the scope of the project</li><li>Identifying, validating, and recommending changes to process designs (client, vendor, internal) that improve data quality current state and ongoing maintenance</li><li>Working closely with internal partners including Operations, Implementations, Workplace Consulting, and Relationship Management team to design/obtain agreement on/develop processes that deliver integrated results where expected</li><li>​Building and maintaining successful relationships with clients, vendors, internal partners</li></ul><h3>Certifications:</h3><h3>Category:</h3>ConsultingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

447 Full Time Jobs in Azle, TX 76020, USA