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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Process Risk Reduction team is to drive high-impact change to mitigate operational risk, stepping in when significant issues or events occur to improve processes and controls in partnership with business and technical leaders across the enterprise.How will you make an impact in this role?You will be joining a high priority and high visibility program management team that touches many teams within USCS and across American Express. The successful candidate will be responsible for providing program and change management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model. This individual will ensure the timely and structured management of the multi-year program for USCS. The role involves critical coordination across USCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.&nbsp;Core Responsibilities<ul><li>Support an E2E cross-functional workplan enabling the delivery and oversight of project deliverables</li><li>Partner with Marketing, Product, Servicing, Compliance, Legal, Control Management, Technologies, 2LOD/3LOD and other key stakeholders</li><li>Serve as the program management function, acting as a conduit between USCS sponsors/leads and the critical workstreams delivering on project mandates </li><li>Track milestones, timelines, and deliverables across all workstreams, maintaining the master delivery plan including managing and documenting changes to plan and timelines.</li><li>Prepare regular status updates and dashboards for stakeholders, escalating risks and delays as required</li><li>Maintain the RAID (Risks, Assumptions, Issues, Dependencies) log, ensuring items are actively managed, updated, and escalated appropriately</li><li>Act as the day-to-day point of contact for delivery leads, risk teams, and other contributors to gather updates, share information, and resolve blockers</li><li>Support governance activities, including reporting packages, capturing actions and decisions, and ensuring timely follow-ups</li><li>Maintain well-organized and up to date program documentation, ensuring accuracy and accessibility for all stakeholders</li><li>Execute on protocol for capturing all key artifacts including approvals and evidence of task completion to support appropriate milestone completion, in line with Enterprise PMO guidance</li></ul>Minimum Qualifications<ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail </li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery </li><li>Experience in preparing materials for senior stakeholders and committees </li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li></ul>Annual Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager, Governance & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of Controllership organization, The U.S. Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with both U.S. Federal and State regulators for American Express Company and its underlying subsidiaries. As American Express transitions to a higher bank category, we are focusing on strengthening our risk management capabilities and controls. This individual will be responsible for supporting the roadmap of risk and controls related milestones and tasks as part of a multi-year effort. The individual will help drive report accuracy and consistency, improving overall regulatory reporting processes through enhanced governance to ensure accurate and timely reporting. In addition, this individual may be responsible for production of regulatory filings such as FR Y-9C and FR Y-14.&nbsp;Responsibilities include, but are not limited to:<ul><li>Ensure compliance with Federal Reserve and other regulatory reporting requirements, the Company’s internal review procedures and all other applicable policies and procedures, including data governance.</li><li>Accurate interpretation and documentation of reporting instructions to ensure reporting requirements and appropriate data elements are captured and adhered to.</li><li>Work closely, coordinate, and collaborate with various Subject Matter Experts and Regulatory Reporting leaders to review and evaluate control environment, updating risk assessment of reports and risk control matrix.</li><li>Drive implementation of analytical and reporting processes, procedures and systems using the Company’s control framework.</li><li>Assist in formulating responses to inquiries from the Federal Reserve, other regulators, and key internal stakeholders, while supporting our strong working relationships and communication with the various regulators. </li><li>Provide career development opportunities for Regulatory Reporting team members.</li><li>Support flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in Accounting / Reporting / Auditing. </li><li>Ability to work in a hybrid environment.</li><li>Experience working in financial services or other highly regulated environment.</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements. </li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines. </li><li>Strong written/oral communication, relationship building, presentation and collaboration skills. </li><li>Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership/officers, as well as with external regulators and auditors. </li><li>Proven leader with the ability and desire to coach and develop others.</li><li>Prior Regulatory and/or banking/financial services experience.&nbsp;</li><li>Prior experience with Regulatory Reports required by FRB, including FR Y-9C and FR Y-14.</li><li>Knowledge of risk management frameworks, methodologies and standard processes.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Graduate degree, CPA/Chartered Accountant, or similar qualification, preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.The Global Digital Product Enablement team focuses on delivering product knowledge strategically across the organization and leading product operations across various digital payment and membership products/initiatives. The person in this role will be responsible for driving speed to market, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key Amex policies/processes.&nbsp; Responsibilities:<ul><li>Partner with Enablement team to drive the go-to-market strategy and develop the product operations for new and existing digital initiatives including:</li><ul><li>Assisting in end-to-end internal management for the launch of new products, features/functionality, and various membership pilots/experiences</li><li>Serving as project manager across Amex Digital Labs teams (Product Enablement, Product Development, Business Development), while assisting Enablement team with managing stakeholders across American Express (e.g., Operational Excellence, Risk, Marketing and Servicing) teams to guide product through appropriate Amex reviews &amp; approvals (i.e., Third-Party Management, New Product Governance)</li><li>Developing project trackers/overview decks, maintaining ongoing project update meetings, and regularly communicating with partners regarding product strategy/value proposition and project updates/changes</li><li>Anticipate project risks/issues proactively and ensure appropriate mitigation planning is in place to avoid compromising delivery</li><li>Champion efforts to build and implement process improvement, develop toolkits/resources, and reengineer activities across Amex Digital Labs to help increase agility and speed to market</li><li>Monitor ongoing performance of products live in market and provide thought leadership on post-mortems to optimize future launches</li></ul></ul>Minimum Qualifications:<ul><ul><li>Outstanding interpersonal, communication, collaboration and influencing skills with the ability to work with partners across different functions and with colleagues at all levels</li><li>Strong skill in driving results against timelines, leading multiple priorities at once, and performing flawlessly</li><li>Outstanding PowerPoint skills; proven track record in building presentations through convincing storytelling</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li><li>Exceptional organizational and program management skills to lead end-to-end partnerships across several key verticals simultaneously – product development/engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.</li><li>Self-starter that can excel in a dynamic environment by driving decision-making, operating under pressure, and adapting to frequent change</li><li>Desire to learn consumer behavior and digital trends across categories and strong passion to want to work on initiatives within the evolving digital and mobile environment&nbsp;</li><li>Bachelor's Degree required</li></ul></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Associate - Digital Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance.Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes, decision making, and accounting across various finance processes.As a FDG Manager, you will support the development and implementation of solutions in accordance with the Enterprise Data Governance policy and framework. You will partner closely with Finance Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Key Responsibilities:&nbsp;<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring the appropriate accountability model and processes for data asset management, metadata management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance including data activation steps, compliance with&nbsp;data standards and privacy regulations.</li><li>Support strategic improvements to data assessment process and making necessary enhancements to data analytical and data quality tools.</li><li>Lead root-cause-analysis of data quality issues and support in remediation of Audit and Regulatory feedback.</li><li>Support development, validation, and maintenance of business glossary, data integration, data lineage, and data management activities</li><li>Partner with various departments and stakeholders to foster a strong data governance culture and integrate data governance management considerations into strategic planning processes.</li><li>Evaluate new projects, products, emerging technology use cases for potential impacts to the Company's strategy.</li><li>Project Management: Manage data governance projects from inception to completion, including planning, execution, monitoring, and reporting, ensuring alignment with organizational goals and&nbsp;timelines.</li><li>Communicate data governance assessment findings, oversight activities, and recommendations clearly and concisely to different audiences, including senior management.</li><li>Participate in cross-functional teams and projects related to strategic initiatives and Finance Data Governance enhancements.</li></ul>Minimum Qualifications&nbsp;<ul><li>2-5 years of experience in data governance, data management, regulatory or related roles, preferably within the financial services industry.</li><li>Master’s degree in finance/Accounting.</li><li>Technical and data analysis skills with prior experience with SQL.</li><li>Demonstrated understanding of metadata practices such as data lineage, data dictionaries, business glossaries, Data Quality rules, source system inventories, etc.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies including SDLC.</li><li>Strong relationship skills and communication is essential as the role require partnering with multiple groups e.g., Business process owners, Technologies, and Enterprise Data Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently within tight deadlines.</li><li>Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization.</li><li>Experience of a wide range of architectures/platforms.</li><li>Proven ability to manage multiple projects simultaneously, with strong organizational and time-management skills. </li></ul>Preferred Qualifications&nbsp;<ul><li>Experience of Finance, Banking, or similar industries is a strong plus.</li><li>Prior experience of data governance, metadata, and data lineage tools such as, Collibra, MANTA is strongly preferred.</li><li>Knowledge of data governance practices, business and technology issues related to management of enterprise information assets is strongly preferred.</li><li>Project Management Professional (PMP) certification is desirable.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Data Governance & Management

Start your career here at the NYC Campaign Finance Board. Click on the link to learn more about the open positions at our agency! ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Operations and Finance division is responsible for the financial, procurement &amp; administrative services that support agency-wide operations. The Operation and Finance division consists of the following units: (1) Support &amp; Logistics, (2) Financial Services, and (3) Procurement and Contract Management. The New York City Campaign Finance Board is looking for an Operations Analyst to join our team. The Operations Analyst, reporting to the Senior Operations Analyst, will be responsible in coordinating the functions of the general operations in the Operations &amp; Finance division. Assist each department in the development of standard operating procedures, documenting the step-by-step internal process and reducing the manual process and increasing the automation of operations. They will work closely with the Technological division to make software changes to enhance division operations and will provide coverage to other units based on peak demand. JOB DESCRIPTION The selected candidate for this role will be embedded with the various divisions they are supporting to learn about the work of the division. They will be expected to fully understand the scope of each unit and its applicability to core the responsibilities of the agency and relevant division. Responsibilities include but are not limited to: - Work with the Procurement &amp; Contract Management team on creating and maintaining procurement dashboards. - Under supervision and collaboration draft division standard operating procedures. - Work with the Operations &amp; Finance team on adding web content related to upcoming procurement solicitations and other unit information. - Documenting internal processes - this includes step-by-step documentation on how to process invoice payments, processing budget modification, creating purchase orders and other division tasks. - Work with the CFB Tech department on automating various paper driven processes such as the request for car service, food, metrocards, office supplies, etc. - Under guidance create the divisions Operations &amp; Finance Hub – that will allow CFB staff to put in requests for various services provided by the division. - Work with CFB Tech department to create a platform/software application to track CFB positions by title, salary, and keep historical information easily accessible for CFB leadership. - Create PowerPoint presentations, excel charts and research other platforms needed to maintain, track and provide information to CFB staff. - Work with the EEO/DEI Office to ensure Operations &amp; Finance division work is accessible and all inclusive. Not limited to policies, procedures and other standard operating procedures. - Assist with other related tasks &amp; projects as needed. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge refers to the body of factual or procedural information that can be applied like knowledge and understanding of federal, state, and city campaign finance laws and compliance. - Understanding of procurement processes and documentation standards. - Familiarity with financial and operational procedures, including invoice payments, budget modifications, and purchase orders. - Knowledge of Web Content Accessibility Guidelines (WCAG) to ensure compliance in digital and print materials. - Awareness of diversity, equity, and inclusion (DEI) principles for operational accessibility. - Familiarity with organizational tracking, including historical salary and position data. Skills - Skills are the capabilities required to perform tasks accurately and efficiently like effective communication skills to interact with internal partners, external partners, and the public. - Proficiency in Microsoft Excel at a medium to advanced level. - Strong writing, research, analytical, editing, and oral communication skills. - Experience with creating dashboards, pivots, PowerPoint presentations, and tracking platforms. - Ability to draft standard operating procedures under supervision and collaboration. - Familiarity with project management tools like Monday.com, Miro, etc. Abilities - Ability is the capacity one needs to perform a job, like the ability to work both independently and collaboratively as part of a team on agency projects. - Capacity to document internal processes with clear, step-by-step instructions. - Ability to collaborate effectively with teams, senior management, and external departments (CFB Tech and EEO/DEI Office). - Competence in automating manual processes such as service requests for transportation, food, office supplies, etc. - Ability to prioritize, multitask, and manage time efficiently in a dynamic environment. - Capability to create and maintain web content related to procurement solicitations. - Ability to support leadership with organized, clear, and accurate data tracking. Other - Other characteristics are traits that do not fit into the other categories, including values, work style, and personality like accountability and being able to adapt to change and easily consider new approaches. - Team Player with a positive attitude and respectful manners - Initiative to explore and research tools that enhance operational efficiency. PREFERRED QUALIFICATIONS - These are qualifications that would be helpful but are not essential. Candidates with these will be given preference in the selection process. - Experience in NYC government finance and procurement functions - Experience using PASSPort and FMS systems. - Knowledge in Project Management Tools - Demonstrated interest and commitment to public service. - Advance excel and Microsoft office applications (SQL, Power BI- highly desirable) __________________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. __________________________________________________________________________________________________ ADDITIONAL INFORMATION - The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>MINIMUM QUALIFICATIONS Depending on the civil service job title code, this section will be auto-populated. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Operations Analyst

Title Facilities Custodian&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Facilities Custodian- Outside Hires&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location Bergen Street&nbsp; Salary $18.00/hr.&nbsp; Days/Hours Saturday &amp; Sunday; 8am-4pm&nbsp; Description Concern Housing is seeking&nbsp;a Facilities Custodian to be responsible for the routine, general cleaning of the building and cleaning of the individual apartments in the building.Responsibilities Include but are not limited to:&nbsp;<ul><li>Vacuum offices, hallways, stairs, lobby, lounge area, exercise room, conference room and all other common areas.</li><li>Dust all office furniture, windowsills, countertops, etc.</li><li>Empty office, bathroom, lounge, exercise room, conference room and all other common area wastebaskets.</li><li>Clean bathroom fixtures, counters, mirrors, and mop floors.</li><li>Assure adequate supplies are in bathrooms.</li><li>Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.</li><li>Maintain adequate stock of all custodial supplies.</li><li>Follow procedures for the use of chemical cleaners.</li><li>Notify managers concerning the need for major repairs.</li><li>Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.</li><li>Maintaining the cleanliness of the exterior of the building including removing debris from the property, sweeping patios and walkways as needed.</li><li>Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facility for events such as banquets and meetings.</li><li>Spray insecticides and fumigants to prevent insect and rodent infestation as allowed by law and with proper protection.</li><li>Dust, clean and maintain exercise equipment.</li><li>Minor maintenance repairs as needed including changing light bulbs, filters etc.</li><li>Cleaning of individual apartments: kitchens, bathrooms, flooring, dusting of blinds, emptying trash baskets.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Required to be available for overtime hours as needed and directed by supervisor</li></ul> Major periodic cleaning:<ul><li>Wash inside and outside of all windows, as assigned.</li><li>Wash off marks on walls and doors.</li><li>Dust door ledges and floor boards.</li><li>Dust chair/furniture legs.</li><li>Scrub bathroom floor, walls, and fixtures.</li><li>Clean and/or shampoo carpeting and upholstery.</li><li>Coordinate moving or set up of furniture to individual units.</li><li>May be required to assist with the clean up of areas damaged by residents.</li></ul>Salary: $18.00/hr.&nbsp; Position Requirements High School Diploma (preferred) plus 6 months or more related experience (preferred). Must have a valid drivers license. Good communication and interpersonal skills a must, as well as good client/customer service skills, ability to follow oral and written instructions, prioritize multiple tasks and work effectively with a team. Basic knowledge of cleaning products is required. The work requires routine walking, standing, bending and carrying items weighing less than fifty pounds.&nbsp; Moving items over fifty pounds utilizes a team lift. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! &nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Facilities Custodian

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum.&nbsp;The Customer Marketing Enablement Team (MET) Senior Analyst and Team Lead will report into the Senior Manager of Direct channels and will drive the campaign development, implementation, and execution of the Customer Marketing strategy within the Marketingforce platform. They will serve as the SME of their channels and support up to 8 analysts with their campaign execution requirements; working closely with Marketing, Technology, Channel Execution teams, Governance, and Compliance partners to support campaign setup.&nbsp;&nbsp;In addition to this, they will lead training and onboarding of new analysts and serve as the main POC for any ad hoc channel requirements. The Sr. Analyst will also serve as a leader in Customer MET, helping to drive innovation and efficiencies. <h4>Key Responsibilities</h4><ul><li>Lead a team of contractors who own their own portfolios within the channel and drive end-to-end marketing campaign set up and delivery</li><li>Partner with marketing and operations teams to understand offer constructs, develop go to market plans, and define implementation strategy of new offers, product launches and refreshes to engage existing customers.</li><li>Collaborate with partners on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance.</li><li>Develop and maintain pipelines and campaign execution calendars and track team capacity</li><li>Participate in campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals.</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices&nbsp;</li><li>Support the Marketing force migration strategy, spearheading weekly cross-functional leadership meetings, implementation of tests and reporting on progress to executive leadership.</li></ul>Minimum Qualifications<ul><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities while driving flawless execution </li><li>Strong attention to detail, serving as a process-focused problem solver</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>Desire to learn on a fast-paced, results-oriented, dynamic team </li><li>Demonstrate collaborative approaches to drive a project/initiative to completion</li><li>Marketforce experience preferred</li><li>Bachelor's Degree Preferred&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst - Marketing Team Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.How will you make an impact in this role?The Deposits &amp; Direct Marketing Team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend, Lend &amp; Deposits driving treatments. We do this across Amex proprietary Digital, Email &amp; Direct Mail marketing channels to make Amex essential for our Card Members.This Senior Analyst will help lead charge in driving efficient revenue growth across customer spend treatments, by developing customer-first marketing strategies for the consumer Platinum Card through Amex proprietary Email and Direct Mail channels with a focus on Cross-Sell. This Senior Analyst will help develop compelling marketing creatives, form learning agendas, modernize journeys, optimize targeting strategy, analyze complex campaign performance data, and ensure flawless operational execution. The ideal candidate should have a passion for performance marketing in the email and direct mail channels; ability to challenge the status quo with innovative thinking, be both analytic &amp; creative and have strong relationship management skills.Core Responsibilities include:<ul><li>Influence development of new customer-centric marketing that will deliver incremental accepts and revenue within the Platinum consumer card product in the email &amp; direct mail channels</li><li>Influence our strategy and results by identifying new opportunities, innovating our tactics, and applying a test &amp; learn approach </li><li>Strong financial intelligence and problem-solving skills</li><li>Ability to partner, build internal relationships and influence key partners while thriving in a highly collaborative, fast paced environment</li><li>Excellent business knowledge, clear written and verbal communication skills</li><li>Ability to deliver successful results in a complex environment and lead others even with limited direct authority at times</li><li>Optimize targeting/segmentation strategy in close partnership with Data Analytics, Card Product, and Finance teams</li><li>Analyze monthly results reporting, forecasting and budget activities for respective treatments</li><li>Ability to use results data and learnings to drive creative strategies that ladder up to broader team goals</li></ul>Minimum Qualifications<ul><li>2+ years of marketing experience </li><li>Demonstrated ability developing &amp; executing marketing; experience in email, direct mail or digital marketing preferred</li><li>Experience in growth marketing, a plus</li><li>Customer centric marketer who can translate insights into strategies</li><li>Strategic thought starter who can develop a vision linked to organizational goals, but also deliver work with consistence, independence, and excitement</li><li>Have a “can do” attitude towards problem solving and demonstrated ability to work well with new opportunities</li><li>Marketing experience with demonstrated test &amp; learn and customer-centric priorities</li><li>Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, driving flawless execution</li><li>High proficiency in Excel; comfortable managing complex data and proven ability to derive insights from it</li><li>Expert ability to build and manage relationships across band-levels to influence internal and external partners across multiple work streams to deliver results</li><li>Superior verbal, written, presentation, and interpersonal communication skills</li><li>Bachelor's Degree Preferred </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Senior Analyst – Platinum EM/DM Spend Treatments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively, and support the BU with expert guidance for topical Operational Risk intelligence.&nbsp;GCS is looking for a&nbsp;Manager - Control Management (Performance Manager)&nbsp;focused on ensuring business conduct is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role?The Manager - Control Management (Performance Manager) will:<ul><li>Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS organization.</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.</li><li>Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics</li><li>Conduct initial review of planned guidance for BUs to ensure alignment with standards set by centralized specialist risk-stripe teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 Conduct Risk Management Policy)</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Compile materials to support design and assist in dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to business conduct&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types</li><li>Support advising on business conduct and broader operational risk policies and programs</li><li>Experience in financial services industry</li></ul></li></ul>ORMCMAnnual Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management (Performance Manager)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Products, the Product Business Operations (PBO) team supports operational processes, issue management, servicing readiness, customer experience monitoring, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight.At a time when the entire company is focused on ensuring compliance across its processes, products and programs, this exciting Senior Analyst role on the Product Business Operations team will play a big role in managing risk and building, maintaining and testing controls for the Corporate Card team within Corporate Product Management. In addition to the Corporate Card products, this will include MR and loyalty benefits, spend enablement features and Amex Lens products. The ideal candidate will work in partnership with Product Management, mitigating risk to ensure they are able to deliver on their promise to customers in a compliant manner. This role will also partner closely with our Control Management, Legal and Compliance partners.Key Responsibilities:&nbsp;Working with your senior manager to: <ul><li>Refresh Standard Operating Procedures for all processes.</li><li>Review and refresh PRSAs to ensure they are inclusive on sufficient controls to run the business.</li><li>Support Control Management efforts in migrating from PRSAs to RCSAs for specified processes.</li><li>Support execution of required smart monitoring. </li><li>Perform quality assurance for quarterly control testing to ensure all test procedures are executed accurately. </li><li>Support audit/exam coordination in partnership with Control Management for internal audits, reviews and ad hoc requests as well as external exams. </li></ul>Minimum Qualifications:<ul><li>2 years’ experience in product operations, product management or project management</li><li>Customer-first mentality </li><li>Outstanding relationship management and communication skills</li><li>Strong attention to detail</li><li>Ability to collaborate across large cross functional teams</li><li>Positive, flexible, proactive and grace under pressure</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>·Governance, compliance or operational risk experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

453 Full Time Jobs in Bronx, NY 10465, USA