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<p> </p> <p>As Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu with items thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to deliver uncompromising hospitality, while coaching and inspiring our Team Members to ensure high food quality and a memorable guest experience.&nbsp;&nbsp;</p><p>Kitchen Manager Compensation range is $57,000-$65,000/year + 10% bonus potential.<br>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.<br></p><p>What You Will Get</p><ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul><p>How You Will Succeed</p><p>Show Up Ready: Come prepared, stay sharp and start strong.</p><ul><li>Oversee 1–2 kitchen departments including dish, prep, and/or line</li><li>Maintain a professional image and uphold Cooper’s Hawk culinary and safety standards</li><li>Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized</li><li>Help execute new menu roll-outs, kitchen initiatives, and private events, including monthly Wine Club dinners</li></ul><p>Own What You See: Take responsibility, jump in, and do what needs to be done.</p><ul><li>Help hire, train, and develop hourly kitchen Team Members on kitchen standards</li><li>Ensure adherence to food safety, sanitation, and kitchen policies</li><li>Be accountable for prep and line knowledge to drive financial and operational results</li><li>Assist with weekly inventory and labor management</li></ul><p>Stay in Sync:&nbsp; Communicate often, move with your team, and keep service flowing.</p><ul><li>Foster strong collaboration between kitchen and front-of-house teams</li><li>Lead department meetings and coach Team Members</li><li>Partner with the Executive Kitchen Manager and General Manager to achieve restaurant goals</li><li>Assist in executing private events, including monthly themed Wine Club dinners</li></ul><p>Make It Personal: Be genuine, listen well, and tailor the experience.</p><ul><li>Represent Cooper’s Hawk values and create a respectful, inclusive kitchen culture</li><li>Support your team with the tools and training they need to succeed</li><li>Ensure every dish meets our high standards and enhances the guest experience</li></ul><p>Add a Touch: Go beyond the expected to create memorable moments.</p><ul><li>Empower your team to take pride in their work and deliver exceptional food</li><li>Celebrate wins, big and small, with your team</li><li>Contribute to a kitchen environment that inspires excellence</li></ul><p>What You Will Bring</p><ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;</li><li>Excellent verbal and written communication skills</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul><p>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;</p><p>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;</p><p>The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.</p><p> </p> <p>About Us</p><p> </p> Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards.  We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Kitchen Manager
  

<p>Welcome to Whataburger Careers!</p>The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.<p><b>Total Rewards:</b></p><ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul><p><b>Responsibilities: </b></p><ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul><p><b>Key Skills:</b></p><ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul><p><b>Preferred:&nbsp;</b></p><ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>9516 N Lamar Blvd Austin TX 78753-4108

Whataburger

Restaurant Maintenance Technician - Austin, TX

<strong>Start a fulfilling career as a Forklift Operator! </strong><br><br>We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. <br><br>The Forklift Operator uses industrial, powered, computer-equipped standup forklifts to move materials throughout the distribution center and place product in designated areas. You will need to be comfortable working at heights of 20 feet or more at times. <br><br><strong>Benefits you can count on:  </strong><br><ul><li><strong>Start Pay Rate: $20.00 per hour. </strong></li><li><strong>Sunday through Thursday 8:00PM till complete.</strong></li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul><br><strong>What you'll do as a Forklift Operator:  </strong><br><ul><li>Retrieve and transport product to assigned slots.</li><li>Identify product to be selected, sorted, and placed.</li><li>Follow aisle specifications for product sorting and placement.</li><li>Enter assigned product for each shift into the system.</li><li>Work safely to prevent injury to people and damage to products and equipment.</li><li>Other duties may be assigned. </li></ul><br><strong>Qualifications you'll bring as a Warehouse Teammate:</strong><br><ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.  </li><li>Previous experience operating a forklift and RF Utility (preferable, not required). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul><br><strong>Fit the following? We want you here!  </strong><br><ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul><br><strong>Moving America forward - together.  </strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  <br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  <br><br>All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Forklift Operator

<strong>Take your CDL-A career further!  </strong><br><br>Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us.   <br><br><strong>Benefits you can count on: </strong><br><ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one.  </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul><br><strong>What you'll do as a CDL-A Delivery Driver:  </strong><br><ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery.  </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul><br><strong>Qualifications you'll bring as a CDL-A Teammate:  </strong><br><ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul><br><strong>Fit the following? We want you here!  </strong><br><ul><li>Safety-focused   </li><li>Reliable  </li><li>Adaptable </li><li>Dedicated  </li></ul><br><strong>Moving America forward - together.       </strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  <br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  <br><br>All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Driver

<strong>Take your CDL-A career further!  </strong><br><br>Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us.   <br><br><strong>Benefits you can count on:  </strong><br><ul><li><strong>Pay Rate: Drivers make $75,000 to $110,000</strong></li><li><strong>Regional/ Teams Routes</strong></li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one.  </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul><br><strong>What you'll do as a CDL-A Delivery Driver:  </strong><br><ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery.  </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul><br><strong>Qualifications you'll bring as a CDL-A Teammate:  </strong><br><ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul><br><strong>Fit the following? We want you here!  </strong><br><ul><li>Safety-focused   </li><li>Reliable  </li><li>Adaptable </li><li>Dedicated  </li></ul><br><strong>Moving America forward - together.       </strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  <br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  <br><br>All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

<p><strong>Senior Business Insights Analyst – Operational Capacity Forecasting</strong></p><p><em>Please note that we do not offer visa sponsorship for this position.</em></p><p><strong>Company Summary </strong></p><p>Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: <strong>Do Good. Be Good. Make Good. </strong></p><p>Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.</p><p>We invite you to explore what we have to offer and to join our cause.</p><p><strong>Role Summary</strong></p><p>The Senior Business Insights Analyst is part of a team that delivers high-value business insights to drive informed decision-making across NLG’s Operations area. In this role, you will support operational leaders by providing analytical solutions that help them manage their business and better serve National Life’s agents and customers. &nbsp;As part of our team, you will have the opportunity to collaborate on exciting projects that make a real impact on the organization, while continuing to grow your skills and expertise in data &amp; analytics. The ideal candidate will be analytically minded, eager to learn, and able to develop strong customer relationships. If that sounds like you, we want to hear from you!</p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Develop, implement, and refine forecasting models to predict operational capacity needs across multiple functions (e.g., staffing, demand, production, service delivery).</li><li>Analyze historical and real-time data to identify patterns, trends, and gaps that impact capacity planning.</li><li>Collaborate with cross-functional teams (Operations, HR, Finance) to gather data inputs and align forecasting assumptions.</li><li>Build dashboards, reporting tools, and self-service solutions to communicate capacity forecasts, risks, and recommendations to stakeholders by blending, transforming, and aggregating multiple data sources.</li><li>Conduct scenario planning and sensitivity analysis to model the impact of business changes (e.g., new product launches, seasonal demand spikes) and influence the strategy to address identified business gaps.</li><li>Monitor forecast accuracy and continuously improve model performance through back-testing and refinement.</li><li>Use complex data to develop actionable steps and deliver relevant storylines that will drive results and shape business strategy</li><li>Develop strong relationships and educate others at all levels across the organization by breaking down complex storylines, variables, or trends</li><li>Effectively communicate insights at all levels across the Enterprise</li><li>Support other analysts in drawing connections across CIG or the Enterprise</li><li>Play an instrumental role in onboarding new teammates, upskilling less experienced analysts, and leading team projects</li><li>Adhere to internal controls and governance procedures and ensure that team members are doing the same</li><li>Aid in the development of future-state data needs</li></ul><p><strong>Minimum Qualifications </strong></p><ul><li>12 years of total combined post-secondary education and relevant work experience, which may include:</li><ul><li>Bachelor’s degree in a quantitative field (e.g., Economics, Math, Finance, Data Analytics, Data Science, or similar) and 8 or more years of related work experience, <strong>OR</strong></li><li>Advanced degree and 5 or more years of related work experience, <strong>OR</strong></li><li>12 or more years of total equivalent work experience.</li></ul><li>Proficiency in Microsoft Office Suite with an emphasis on Excel.</li><li>Skilled in understanding database structures, blending data from different sources, and creating new data sources.</li><li>Proficiency in Tableau and Alteryx for data analysis, visualization, and statistical modeling; SQL proficiency is helpful but not required.</li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>Master’s degree/relevant certifications and / or degree in a quantitative field (e.g., Math, Finance, Data Analytics, Data Science, or similar)</li><li>Experience applying predictive analytics to real-life business problems</li><li>Analytics experience within insurance or financial services industry</li></ul><p><strong>Benefits</strong></p><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!</li></ul><h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Senior Business Insights Analyst – Operational Capacity Forecasting

<p><strong>Operations Lead - Payment Center </strong></p><h4>Company Summary</h4><p>Come join one of America’s fastest growing insurance companies with a stable history of 175 years.&nbsp; At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth.&nbsp; As a mission-driven business, our promises are as important as the products we sell.&nbsp; We encourage our associates to live our values: <strong>Do Good. Be Good. Make Good. </strong></p><p>Our mission extends beyond the insurance and annuities policies that we sell.&nbsp; Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.</p><p>We invite you to explore what we have to offer and to join our cause.</p><h4>Role Summary</h4><h5>The Operations Lead plays a key role in After Issue Services by promoting a seamless service experience for both internal and external customers. The Operations Lead will help the team succeed in meeting production, quality, and customer service goals. This role is highly customer-facing and frequently communicates with agents, customers, as well as internal teammates across operations. A successful candidate has mastery with processes and procedures and can explain the why behind what we do. This role involves resolving complex escalations; engaging, motivating, and coaching team members for improvement; and utilizing relationships to address issues efficiently. The Operations Lead models urgency, quality and caring curiosity to aid the team in achieving goals and resolving field concerns and demands.</h5><h4>Essential Duties and Responsibilities</h4><ul><li>Collaborates with leadership and other internal &amp; external stakeholders to achieve goals of the team, including production and quality goals while ensuring a positive team dynamic.</li><li>Maintains foundational knowledge and understanding of daily processing (e.g. business systems, best practices, product knowledge, etc.). Continuously seeks means by which to improve processing times while maintaining quality and service expectations.&nbsp;</li><li>Mentors and teaches others regarding internal work processes and opportunities to gain efficiencies and drive change for positive upstream and downstream impact. Teaches others team members how to be successful in their daily production.</li><li>Identifies gaps in internal processes and partners with stakeholders to implement, communicate and document changes to drive consistency and a positive customer experience across the organization.</li><li>Works closely with manager (and workflow coordinator, as applicable) to assess team metrics and determine urgency and priorities. Assigns tasks and training to team members to ensure production needs are consistently met.</li><li>Works with Team Manager (and others) to resolve complex escalations, and keeps key stakeholders informed, when necessary.</li></ul><h5>Minimum Qualifications</h5><ul><li>High School Diploma.</li><li>3-5 years of relevant work experience</li><li>Life insurance and/or Annuity industry experience required</li><li>Manages ambiguity</li><li>Demonstrates emotional intelligence and interpersonal savvy</li><li>Elevates others</li><li>Collaborates</li><li>Manages complexity and problem solving</li><li>Business insights</li><li>Resourcefulness</li><li>All other duties as assigned</li></ul><p><strong>Work Arrangements: This position currently offers an onsite hybrid work schedule, with the expectation that you will be in the office for our core days.&nbsp; Our current onsite core days are Tuesday, Wednesday, and Thursday.&nbsp; The work schedule type and core days are subject to change with advance notification and manager discretion.</strong></p><h5>Preferred Qualifications</h5><ul><li>Bachelor’s Degree</li><li>Experience in financial services including banking or asset management</li></ul><h6>The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

Operations Lead - Payment Center

<p><strong>Training Program Manager – Business Analytics &amp; Data Literacy</strong></p><p><em>Please note that we do not offer visa sponsorship for this position.</em>&nbsp;</p><p><strong>Company Summary </strong></p><p>Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: <strong>Do Good. Be Good. Make Good. </strong></p><p>Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.</p><p>We invite you to explore what we have to offer and to join our cause.</p><p><strong>Role Summary</strong></p><p>The Training Program Manager plays a key role in building a data-savvy workforce within NLG’s Operations area. This role designs, delivers, and manages learning programs that enable associates at all levels to confidently interpret, analyze, and apply data in their daily work. By equipping staff with essential data literacy skills, the role ensures stronger decision-making, operational efficiency, and measurable business impact. The ideal candidate combines expertise in adult learning, curriculum development, and instructional design with a solid understanding of data analytics and insurance operations.</p><p><strong>Essential Duties and Responsibilities</strong></p><p><strong>Program Design &amp; Strategy:</strong></p><ul><li>Define learning objectives, competency models, and curriculum pathways that build both foundational and advanced skills in data interpretation and application.</li><li>Partner with Operations leadership, data teams, and subject matter experts to align training programs with business priorities and analytics capabilities.</li></ul><br><ul><li>Assess current state of data knowledge within the function and create learning pathways for different audiences (front line staff, managers, senior leaders).</li></ul><p><strong>Learning Delivery &amp; Enablement</strong></p><ul><li>Deliver engaging training through multiple modalities (classroom, e-learning, workshops, coaching, and microlearning).</li><li>Facilitate workshops and presentations to educate stakeholders on data interpretation and analysis and applying data visualization best practices.</li><li>Teach stakeholders effective data visualization techniques using charts and graphs.</li><li>Translate complex data concepts into accessible learning experiences that are relevant to operational roles.</li><li>Promote awareness of data quality issues and share best practices for data collection and management.</li></ul><p><strong>Advisory &amp; Stakeholder Engagement</strong></p><ul><li>Act as a learning advisor by coaching leaders and teams on how to embed data-driven thinking into decision making.</li><li>Collaborate with data governance, analytics, and operations leadership to align training with enterprise data strategy and systems.</li><li>Collect and apply feedback to continuously evolve the program to meet changing business needs and data landscape.</li></ul><p><strong>Measurement &amp; Impact</strong></p><ul><li>Define success metrics to evaluate learner progress and overall program effectiveness.</li><li>Track and communicate program outcomes, demonstrating how data literacy training contributes to improved performance and business results.</li><li>Recommend and implement program improvements based on evaluation data and business needs.</li></ul><p><strong>Minimum Qualifications </strong></p><ul><li>12 years of total combined post-secondary education and relevant work experience, which may include:</li><ul><li>Bachelor's degree in education, Data Science, Business Analytics, or a related field and 8 or more years of related work experience, <strong>OR</strong></li><li>Advanced degree and 5 or more years of related work experience, <strong>OR</strong></li><li>12 or more years of total equivalent work experience.</li></ul><li>Extensive experience (5+ years) in learning &amp; development, instructional design, or organizational effectiveness, with a strong focus on data and/or analytics.</li><li>Strong background in data concepts, analytics tools (e.g., SQL, Power BI, Tableau, Excel), and data governance principles.</li><li>Prior experience in life insurance or financial services operations is highly desirable.</li><li>Proficiency in Microsoft Office Suite, with advanced expertise in Excel.</li><li>Knowledge of database structures and blending data from multiple sources.</li><li>Proficiency in Tableau for data analysis and visualization; SQL proficiency is helpful but not required.</li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>Master’s degree/relevant certifications and / or degree in a related field (e.g., Data Science, Education, Data Analytics, or similar)</li><li>Analytics experience within insurance or financial services industry</li></ul><p><strong>Benefits</strong></p><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!</li></ul><br><h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

Training Program Manager – Business Analytics & Data Literacy

<p>American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.</p><p>Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must include: 1 year of experience with Agile, ChangeMan, COBOL, Control M, data architecture, data migration, database query optimization, Expeditor, JCL, Job Trac, Mainframe, MQ NoSqL, performance tuning, relational databases, SQL, SQL performance tuning, SQL queries, Waterfall, and XML. Telecommuting is available up to 2 days per week.</p><p>Job Location: Phoenix, AZ</p><p>Salary Range: $157,934.00 - $163,000.00 annually</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.</p><p>#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;</p>

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