field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a Senior Data Architect (Data Virtualization &amp; CCaaS) to design and deliver scalable, secure, and future-ready data solutions. The ideal candidate will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center ecosystems (CCaaS). This role requires strong technical expertise, strategic thinking, and collaboration across multiple teams to enable seamless data integration, analytics, and operational excellence.Key Responsibilities:<ul><li>Architect hybrid data solutions that seamlessly integrate on-premises and cloud platforms, enabling coexistence between legacy and modern systems.</li></ul><ul><li>Lead data migration and modernization initiatives by analyzing existing contact center environments—including data structures, dependencies, and integration points—and developing comprehensive migration strategies, timelines, and risk mitigation plans for transitioning from on-premises to cloud platforms.</li></ul><ul><li>Design and implement scalable data architectures—including virtualization frameworks, federated data access layers, and real-time integration pipelines—aligned with enterprise data strategy, governance, and performance standards.</li></ul><ul><li>Develop and maintain unified data models and semantic layers, defining canonical data models, data contracts, and transformation rules to ensure interoperability, schema compatibility, data integrity, and consistent enterprise-wide analytics.</li></ul><ul><li>Implement and enforce data governance, security, and access control policies across virtualized and hybrid environments.</li></ul><ul><li>Establish non-functional requirements including scalability, resilience, security, compliance, performance, and disaster recovery.</li></ul><ul><li>Collaborate closely with data engineers, analysts, architects, product managers, and business stakeholders to deliver unified and actionable data solutions.</li></ul><ul><li>Provide technical leadership through code reviews, mentorship, and continuous process improvement.</li></ul><ul><li>Stay current with industry trends and emerging technologies in CCaaS platforms such as Five9, Google CCAI, and Amazon Connect.</li></ul><ul><li>Contribute to cross-functional initiatives, innovation sessions, and knowledge-sharing activities to foster continuous improvement.</li></ul><ul><li>Implement and manage CI/CD pipelines for data and application delivery.</li></ul><ul><li>Apply banking data domain expertise to design and optimize data engineering and integration solutions.</li></ul><ul><li>Demonstrate strong analytical and problem-solving abilities to troubleshoot and resolve complex technical challenges effectively.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in computer science or related field with 10+ years of experience in designing, building, and managing contact center and enterprise data platforms.</li></ul><ul><li>Expert in Contact Center technologies, with deep knowledge of Genesys (InfoMart, GAAP, GIDB, SpeechMiner) and hands-on experience with CCaaS platforms such as Five9, Google CCAI, or Amazon Connect.</li></ul><ul><li>Proficient in data engineering and architecture—skilled in SQL, data modeling, ETL/ELT pipeline design, and data warehousing using BigQuery or similar platforms.</li></ul><ul><li>Experienced in real-time and event-driven data processing, leveraging Kafka, Google Pub/Sub, or AWS Kinesis, with strong programming skills in Python and automation scripting.</li></ul><ul><li>Versatile in data systems and integration, including API-based ingestion (REST, SOAP, webhooks), RDBMS/NoSQL databases (Oracle, PostgreSQL, MongoDB, Cassandra), and data virtualization tools like Denodo or BigQuery Omni.</li></ul><ul><li>Demonstrated leadership, analytical, and problem-solving abilities, with proven success in Agile environments, strong stakeholder collaboration, and a continuous drive for innovation and performance optimization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Senior Software Engineer - Contact Center Technologies

At American Express, our culture is built on a 175-year history of&nbsp;innovation, shared values and Leadership Behaviors, and an&nbsp;unwavering commitment to back our customers, communities,&nbsp;and colleagues. As part of Team Amex, you'll experience this&nbsp; powerful backing with comprehensive support for your holistic&nbsp;well-being and many opportunities to learn new skills, develop as&nbsp;a leader and grow your career. Here, your voice and ideas matter, your work makes an impact,&nbsp;and together, you will help us define the future of American&nbsp;Express. The Global Acquiring Partners &amp; Programs (GAPP) in Merchant Services US (MSUS) are tasked with making American Express “Welcomed Everywhere and Used Every Day.” Through innovative programs like OptBlue, the business focuses on high growth relationships in the Merchant Acquiring arena that are transforming how American Express is accepted and welcomed. This is an exciting opportunity to join a fast-paced, dynamic team managing relationships with Third-Party Partner banks and sales channels that sit under the OptBlue program. These relationships are significant, complex, and critical to achieving American Express’s strategic objectives for merchant acceptance.&nbsp; In this role, you will manage our partner relationships by working across a broad set of areas and teams both within American Express and with our partners. The successful candidate will also lead more tactical growth opportunities to unlock and implement initiatives (i.e. Debit) with the partners across their sales and marketing organizations to drive American Express merchant coverage and spend on the network.&nbsp; This role is responsible for: Orchestrating Program&nbsp;Management, Driving Welcome Acceptance, Unlocking&nbsp;Partner Participation Marketing Initiatives, and Facilitating&nbsp; New Partner Integrations (i.e. Debit)<ul><li>Deepen senior level relationships with partners to help&nbsp;strategically position American Express and help grow and&nbsp;maintain a robust sales pipeline across all partner sales&nbsp; channels.</li><li>Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within American Express and with partners.</li><li>Accelerating growth and driving enterprise goals across this partner set by negotiating and implementing initiatives with sales and marketing organizations that drive American Express Merchant coverage and spend on the network. </li></ul>Key areas of focus:<ul><li>Strategy Development: Unlock Card Member spend in partnership with a portfolio of Third-Party Partnerships (TPPs) by focusing on Merchant enablement, activation, Vibrant Acceptance, and other strategic enterprise initiatives (i.e. Debit).&nbsp;</li><li>Partner Management: Establish and deepen relationships with TPPs to identify and implement growth initiatives across the partner portfolio.&nbsp;</li><li>Negotiation: Leverage partner executive, sales, and servicing relationships to uncover and implement exciting growth opportunities such as expanding American Express value-added products and services for partners and Merchants. &nbsp;</li><li>Collaboration: Partner with internal business team members including Marketing, Analytics, Business Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to our partners.&nbsp;</li><li>Business Development: Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services.&nbsp; Represent American Express and promote our industry specific value at industry forums / events / trainings to establish American Express as an essential partner.&nbsp;</li></ul> Minimum Qualifications:<ul><li>5+ years of relevant business experience required</li></ul> Qualifications:<ul><li>Minimum 3 years’ experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer.&nbsp;</li><li>Self-starter with the ability to think creatively and strategically in a world of evolving payment trends and innovations&nbsp;&nbsp;</li><li>Excellent client relationship skills with demonstrated ability to influence C-level executives with business partners.&nbsp;</li><li>Proven influencing and negotiation skills with confidence to challenge opinions and perceptions and offer unique insights.&nbsp;</li><li>Excellent relationship management and collaboration skills with the ability to influence internal and external partners.&nbsp;</li><li>Strong sales mentality with a focus on driving bottom line performance.&nbsp;</li><li>Proficient in identifying and driving new opportunities that advance and deepen our relationships.&nbsp;</li><li>Strong business acumen – especially in the merchant acquiring, emerging payments and payment processing industry.&nbsp;&nbsp;</li><li>Strategic problem solver with ability to work through complex business and operational problems and identify clear action plans and drive resolution.&nbsp;</li><li>Excellent oral/written communication and presentation skills are a must.</li><li>Solid project management skills and the ability to lead multiple accounts and initiatives in parallel.&nbsp;</li><li>Bachelor's Degree required; MBA preferred.&nbsp;&nbsp;</li></ul> Location: New York City or Phoenix; operating under a hybrid-work arrangementSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Acquiring Partnerships Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, ad an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.&nbsp;WHO WE ARE:&nbsp;American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.&nbsp; ABOUT THE ROLE:&nbsp;At American Express Global Dining, we are tackling hard problems with elegant solutions and scaling very quickly. As a Staff Software Engineer, you will play a crucial role in taking our product and engineering team to the next level. We are seeking ambitious builders who are eager to launch exciting features for our restaurant partners and diners. The ideal candidates elevate the teams around them by providing technical mentorship, setting their team’s technical vision, and adapting their role to address gaps and reduce risk. You have the toolkit to work on complex and unknown problems under pressure or at speed. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.&nbsp;&nbsp;&nbsp;Minimum Qualifications:&nbsp;<ul><li>Bachelor's degree in computer science, computer science engineering, or related field&nbsp;</li></ul><ul><li>8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment&nbsp;</li></ul><ul><li>3+ years of experience working as a Software Engineering Staff Engineer / Architect&nbsp;&nbsp;</li></ul><ul><li>You are a self-starter but very comfortable working closely with a team&nbsp;</li></ul><ul><li>You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams&nbsp;</li></ul>You have strong expertise with the following:&nbsp;<ul><li>Strong experience with a backend programming language,&nbsp;Python &amp; Java&nbsp;Web frameworks preferred&nbsp;</li></ul><ul><li>SQL / MySQL / Postgres&nbsp;</li></ul><ul><li>RDBMS and database design&nbsp;</li></ul><ul><li>Unit / Functional Testing&nbsp;</li><li>Linux / UNIX&nbsp;</li></ul><ul><li>Implementing and building APIs&nbsp;</li></ul><ul><li>Monitoring system performance&nbsp;</li></ul><ul><li>Leading and growing teams of fellow engineers through complex deliveries&nbsp;</li></ul><ul><li>A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader&nbsp;</li></ul><ul><li>A passion for documenting how systems work&nbsp;</li></ul>Big Plus if you have:&nbsp;<ul><li>History of building and maintaining systems at large scale&nbsp;</li></ul><ul><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions&nbsp;</li></ul><ul><li>Willingness to learn new technologies and exploit them to their optimal potential&nbsp;</li></ul><ul><li>Experience with and understanding of the Resy suite of applications&nbsp;</li></ul>At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:&nbsp;<ul><li>Agile Practices&nbsp;</li></ul><ul><li>Porting/Software Configuration&nbsp;</li></ul><ul><li>Programming Languages and Frameworks&nbsp;</li></ul><ul><li>Business Analysis&nbsp;</li></ul><ul><li>Analytical Thinking&nbsp;</li></ul><ul><li>Business Product Knowledge&nbsp;&nbsp;</li></ul><ul><li>Python/MySQL Experience&nbsp;</li></ul><ul><li>SQL Performance tuning&nbsp;</li><li>Microservice architectures</li><li>AWS - EC2 / RDS / S3 / SQS&nbsp;</li></ul><ul><li>Kafka / Celery / Flask / Django / Supervisord / MongoDB</li></ul><ul><li>Dev-ops experience&nbsp;</li></ul><ul><li>Jira / Clubhouse.io or other project management tool&nbsp;</li></ul><ul><li>Payment systems experience&nbsp;</li></ul><ul><li>Websockets experience&nbsp;</li></ul><ul><li>You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Staff Engineer - Global Dining Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmexHow will you make an impact in this role?The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the MIA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer-facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge, and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li></ul>Lounge Hours of operation are from 5:00am– 10:00pm, Monday – Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1-year recent experience servicing premium customers</li><li>Airline, lounge, or travel industry experience is preferred (Travel reservation experience a plus)</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever-changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $24.00 to $25.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Customer Experience Concierge Centurion Lounge - MIA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the newest technologies, we’ll support you with an open environment and learning culture.The position of Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs. They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers.Responsibilities:<ul><li>Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Completes technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation phases.</li><li>Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.</li><li>Assists with updates to program specification/implementation documentation.</li><li>Works with scrum team to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy.</li><li>Provides consultation to product owners with recommendations to drive their requirements to success.</li><li>Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change</li><li>Participate as part of a scrum team applying agile principles and tools including Rally. </li></ul><h4>Minimum Qualifications:</h4><ul><li>3+ years of hands-on experience developing backend applications using Java (8 or above).</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Experience working with relational databases (e.g., PostgreSQL, MySQL, Oracle) and writing optimized SQL queries.</li><li>Working knowledge of GCP (BigQuery, PubSub).</li><li>Familiarity with NoSQL databases (MongoDB, Redis, or similar).</li><li>Experience with version control systems (Git) and standard branching workflows.</li><li>Exposure to CI/CD pipelines using Github Actions and build tools (Maven or Gradle).</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other related fields.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated solutions to multiple audiences, from the engineering team to Senior leaders.</li><li>Strong grasp of object-oriented programming, design patterns, and clean code principles.</li><li>Ability to write unit and integration tests (JUnit, Mockito, etc.).</li><li>Good problem-solving skills and ability to debug complex issues. </li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience building/implementing JS utilities and full stack development experience.</li><li>3+ years Agile experience as well as hands on Scaled Agile Framework experience</li><li>Machine Learning or Generative AI knowledge is a plus.</li><li>An understanding of GRC/IRM industry trends.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer I, Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact with this role?It takes exceptional people to create exceptional products.We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product owners are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.As a key link in the product development process, two days here will not be the same, but there are some things you can count on doing:<ul><li>Work with customers, key stakeholders, and partners to define product vision and roadmap</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements</li><li>Support development of appropriate tracking and reporting to determine product performance</li><li>Work closely with the design and technology teams to develop, test and deliver defined capabilities</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Facilitate resolution of risks, issues and changes related to the product development lifecycle</li><li>Document process flow in support of Project Governance Policy</li><li>Identify Risk and Controls Self-Assessment (RCSA) process documentation modifications for ongoing maintenance to RCSA materials.</li><li>Support project management for Product Issues with long term controls required – includes Product owned Issues and/or provide direct support to American Express Technology owned Issues specific to collaboration across business community.</li><li>Maintain Value Co Creation (VCC) artifacts for Enterprise initiative work specific to Project Orbit.&nbsp;</li></ul>Description/Overview of the Department:The Network &amp; Acquiring Solutions (NAS) teams bring together American Express' Merchant-and Network-related Businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual Customers. The organization manages the relationships with millions of Customers around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.It begins with a Card Member using an American Express Card at one of our&nbsp;millions of proprietary Merchants around the world, then processing that&nbsp;transaction, and getting the merchant paid, is up to us. The Acquirer Capability&nbsp;Delivery (ACD) Products team is at the heart of the proprietary transaction&nbsp;process.&nbsp; We power billions of transactions leading to merchants being paid and&nbsp;continuing to welcome American Express cardmembers and their cards.We are looking for talented Associates with Product Owner aspirations to join the Acquirer Capability Delivery (ACD) team in delivering efficient, effective, predictable, and compliant Acquirer capabilities for our global merchants.&nbsp; The success of the role will depend on your ability to maintain, improve, and expand capabilities provided to our Merchants and Partners around the world. The successful candidate should be strategic and a detail-oriented self-starter who is comfortable working in a dynamic and fast-paced role within the organization.You will work among high performing product, process, and engineering teams. You will have a passion for both&nbsp;technology and business solutions and an eye&nbsp;on industry trends. Working with our partners, you will develop and prioritize features that optimize shareholder value while solving customer problems. You&nbsp;will enjoy being challenged in a fun, collaborative, diverse, and inclusive team&nbsp;environment.This Associate / Product Owner will:<ul><li>Build, update, and improve policies and procedures of the Merchant Payments application. Craft and maintain a product backlog and ensure user stories are aligned to underlying outcomes.</li><li>Develop the business case for new features. Research regulatory development and provide preliminary input on analysis of potential implications to existing products. Prepare the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.</li><li>Act as a point of contact for internal inquiries. Collaborate with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li><li>Identify technical gaps and collaborate with broader team to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes.</li><li>Facilitate the reports and presentations for product governance meetings and Senior leadership meetings</li><li>Maintain open communication channels with ACD Leadership, stakeholders, business partners,&nbsp;and technology partners</li><li>Support governance processes for Acquirer Capability Delivery</li><li>Become a subject matter expert of the product(s) in scope</li></ul>Qualifications:<ul><li>Knowledge and experience of Agile and Product development practices and processes is preferred, including the ability to write compelling user stories and lead certain Agile ceremonies</li><li>2+ years’ experience working with a scrum team</li><li>Knowledge of merchant transaction processing capabilities a plus</li><li>Strong communicator with a demonstrated ability to connect at all levels, who can also lead and influence business and technology partners effectively, are desired</li><li>Ability to drive project deliverables to achieve business results</li><li>Demonstrated ability to work autonomously and in a team environment</li><li>Curious and strives to know how things work and ability to use that knowledge to find enhancement opportunities</li><li>Ability to solve problems in a structured manner</li><li>Recognize issues quickly and determine how to go about getting resolution</li><li>Ability to drive standardization in processes</li><li>Ability to manage Business and end user expectations in a challenging and ever-changing environment</li><li>Degree in any of the relevant fields or relevant work experience</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. The Business Operations Team is responsible for helping lead GCSM into the next phase of operational excellence and control management. This includes proactively identifying operational, financial, and compliance risks, ensuring that effective controls are in place and functioning as intended to support business continuity, and maintaining compliance with both internal policies and external regulatory requirements. This Senior Analyst position reports to the Senior Manager of GCSM Business Operations and will be responsible for working across GCS Marketing owned Issues and Events, rolling out the new Issue Management policy framework, investigating validity and exposure of issues and events, and acting as internal effective challenge. &nbsp;In this role, you will collaborate closely with our partners in Control Management and will understand campaign execution processes and functions to support ongoing monitoring and reporting to provide actionable insights to mitigate future issues. Key Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of risk awareness and ongoing improvement within GCSM. •&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Assist Marketing with issue intake, investigation and plan development, including root cause analysis, to address one-off and repeated issue types. •&nbsp;&nbsp;&nbsp;&nbsp;Support review of various components within the End-to-End Issue Management process. •&nbsp;&nbsp;&nbsp;&nbsp;Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the Marketing teams to launch automated controls in a timely manner. •&nbsp;&nbsp;&nbsp;&nbsp;Be a key leader for sharing insights, better practices, themes, etc. across GCSM&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Provide strategic direction to senior management on issues, events and mitigation strategies. •&nbsp;&nbsp;&nbsp;&nbsp;Identify trends in issues and events to define potential systemic risks or control weaknesses within BU processes and subsequent mitigation strategies in close partnership with the broader Control Management and GCSM teams. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;1-2 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk and/or Internal Audit function). &nbsp;Understanding of critical operational risk management lifecycle activities. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from BU/tech counterparts. •&nbsp;&nbsp;&nbsp;&nbsp;Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required. •&nbsp;&nbsp;&nbsp;&nbsp;Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability. •&nbsp;&nbsp;&nbsp;&nbsp;Strong internal partner management skills with proven ability to influence &amp; negotiate. •&nbsp;&nbsp;&nbsp;&nbsp;Strategic, analytical, problem-solving mindset with an ability to analyze data, identify trends, and evaluate risk scenarios effectively to make decisions or drive to fast resolution. •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in process improvement, operational excellence, or related field. •&nbsp;&nbsp;&nbsp;&nbsp;Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Marketing Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Bachelor’s degree or equivalent in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with software design, development, testing, and implementation experience. Experience must also include 1 year of experience with each of the following: Agile, algorithms, API, API Rest, data structures, distributed systems, J2EE, Java, JavaScript, JDBC, JSON, JUnit, Log4j, Maven, multi-threaded programming, object oriented programming, Oracle, RDBMS, relational databases, SOAP APIs, SOAP web services, Spring, Spring framework, Spring MVC, SQL, Unix, Unix platform, and XML. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ&nbsp;Salary Range: $157,934.00 - $215,250.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Senior Engineers

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Fraud Risk Management&nbsp;(FRM) helps enable profitable business growth by reducing the risk of fraud and maintaining our customer’s confidence in the security of our products. FRM is also accountable for building the infrastructure to manage the emerging risks associated with e-commerce and internet services.The Compromise Fraud Risk team is looking for high-performing Manager/Senior Manager&nbsp;to drive innovation in Compromise fraud risk area. The candidate will be responsible to identify interesting and actionable insights on compromise detection solutions that would have a meaningful impact on our customers and our business.It will also include deploying strategies that will have a direct impact on fraud loss savings. The candidate will collaborate closely with internal and external partners to drive innovation in this exciting space.Job Responsibilities:<ul><li>Develop new fraud prevention control strategies using compromise intelligence.</li><li>Minimize unprofitable fraud related disruptions, with specific focus on Fraud Strategy Controls</li><li>Conceptualize and implement new data features which would help in reducing approved fraud.</li><li>Address Emerging Fraud Trends &amp; Monitor Key Metrics to take Corrective Actions</li><li>Providing thought leadership to find new ways of detection compromise.</li><li>Integration of new data sources</li><li>Partnering with Product, Technology, Servicing and Information Security teams</li><li>Leading data science research for Compromise data attributes</li></ul>Minimum Qualifications<ul><li>Undergraduate /&nbsp;Master’s&nbsp;Degree in Science, Technology, Engineering, Mathematics, or Computer Science</li><li>Experience with data processing tools such as R, SQL, Hive, Yellow Brick, or Python is required</li><li>Understanding of statistical techniques related to data analysis and correlation</li><li>Knowledge of machine learning algorithms is a plus</li><li>Working knowledge of fraud landscape and emerging fraud trends in the card space is a plus</li><li>Understanding of payment products, emerging technologies and competitive landscape is preferred</li><li>Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment</li><li>Proven track record of working proactively and independently to solve problems and drive results</li><li>Strong presentation skills to convey data and fraud insights to different stakeholders</li><li>Ability to build collaborative, trusting relationships</li><li>Strong project management and communication skills to work effectively in a team environment</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager -Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must include 1 year with Agile, algorithms, API, API Rest, data structures, distributed systems, J2EE, Java, JavaScript, JDBC, JSON, JUnit, Log4j, Maven, multi-threaded programming, object oriented programming, Oracle, RDBMS, relational databases, SOAP APIs, SOAP web services, Spring, Spring framework, Spring MVC, SQL, Unix, Unix platform, and XML. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ&nbsp;Salary Range: $157,934.00 - $215,250.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

20,181 Full Time Jobs