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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>As a part of Finance Technology Data Governance team, you are responsible for bringing data under governance with the Enterprise Data Management for the applications within the business unit.</li><li>You will be responsible for implementing data policy and standards for the Metadata, Data Quality, Data Lineage, Technical Controls, and remediation of Data Quality issues.</li><li>You will have the opportunity to work across business units, enterprise technology teams, and product/platform teams to define and execute Data Management strategy, driving the consistency, usability, and governance of our data assets for the respective business unit.</li><li>Support the implementation and maintenance of Enterprise Data Management policy requirements and standards for data and data systems.</li><li>Build expertise on data consumed and produced to support data analysis related to Data Quality.</li><li>Monitor and support Data Quality Triggers, root cause analysis, issue resolution and reporting.</li></ul><h4>Minimum Qualifications:</h4><ul><li>4+ years of software development experience in a professional environment and/or comparable experience.</li><li>Bachelor’s degree in computer science, computer engineering or equivalent is required with hands-on expertise with application design, software development and automated testing.</li><li>Highly experienced in Database concepts and ETL technology.</li><li>Proficient in cloud Data Management skills.</li><li>Proficient in Data Management and Data Governance concepts (metadata, lineage, data quality, access controls, retention and deletion principles).</li><li>Demonstrated ability to analyze high volume data.</li><li>Demonstrated ability for testing across data assets, usage of various tools as needed.</li><li>Strong PL/SQL skills including complex query building and query performance tuning.</li><li>Should be proficient with implementation of process controls.</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Proficient in communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.</li><li>Good collaboration skills: ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross communication process.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Financial business domain knowledge will be a plus.&nbsp;</li><li>Experience in Java, PySpark, Apache Flink, Collibra and other open-source data processing platforms.</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Data Engineer II, Financial Data Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamThe Analyst, Global Quality &amp; Oversight – PCG is part of the Payments Consulting Group (PCG) within the GMNS Global Strategy, Operations &amp; Performance (GSOP) Team.&nbsp; GSOP powers day-to-day operations, delivering exceptional merchant &amp; partner experiences, whilst supporting GMNS in achieving its long-term goals. The Payments Consulting Group’s mission is to deliver a simple, secure and seamless point-of-sale experience for all American Express customers.&nbsp; We are a team of 130+ global colleagues who work directly with merchants and third parties to unlock value and optimize usage of American Express products and capabilities at the point-of-sale. The Global Quality &amp; Oversight team in PCG supports the development and management of control and compliance, improvement of point-of-sale experience, and capacity management/reporting.&nbsp;&nbsp;About the RoleThis newly created role of Analyst, Global Quality &amp; Oversight – PCG is an exciting opportunity to develop and drive PCG’s point-of-sale (POS) experience initiatives, which are central to the global team’s mission. The incumbent will be an integral part of a global team, focused on developing and implementing the strategy for disruption monitoring processes, and providing key inputs to improve a new disruption monitoring algorithm &amp; platform.Key Responsibilities<ul><li>Collaborate with the global team to develop a proactive best-in-class program and strategy for identifying and resolving POS disruptions when cardmembers use American Express cards</li><li>Support the development and management of a newly developed algorithm &amp; platform to detect disruptions, display data, and manage disruption issues to completion</li><li>Use various transaction-level data to extract root cause of disruption as well as to identify trends and anomalies in POS disruptions</li><li>Work with business and technical leads to identify and resolve issues related to authorization, submission and processing data</li><li>Investigate one-off disruptions identified by the tools, and use data-driven methodologies to categorize them based on identified attributes &amp; paths to resolution</li><li>Support the Senior Manager, Global Quality &amp; Oversight in developing a strategic roadmap for the ongoing identification of POS disruptions</li><li>Collaborate with colleagues across GSOP and the blue box to develop disruption remediation strategies to proactively reduce POS disruptions</li></ul>Required Qualifications:<ul><li>Self-starter – intellectual curiosity is key, with a lot of grey area/white space that will require ambition, strategy, and organization to create processes and structure</li><li>Ability to translate unclear or ambiguous challenges into clear, linkable tasks and goals for senior level updates</li><li>Sound analytical and problem-solving skills with an ability to analyze data, identify trends and link to actionable goals with measurable outcomes</li><li>Technically savvy – able to navigate mainframe systems</li><li>Excellent Microsoft PowerPoint and Excel skills, and proven ability to manage projects and communicate effectively</li></ul>Preferred Qualifications:<ul><li>Knowledge of the payments ecosystem, POS experience and transaction data flow</li><li>Experience with SQL and Splunk</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Business Development; Global Quality & Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role will support the Enterprise Control Advisory &amp; Practices Lead and manage several VPs as well as team office needs.<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Managing general follow-ups and generating reminders to effectively meet deadlines and commitments</li><li>Manage logistics of meeting administration (in-person, telepresence and WebEx)</li><li>Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors</li><li>Time keeping and submission for the team and managing ad-hoc team requests</li><li>Work closely with the other executive assistants on office operations</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend</li><li>Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail</li><li>Managing office supplies, equipment and other supply requests</li><li>Manage various accounting functions including expense management, resource reallocations, and telephonic issues</li><li>Coordinate facilities management responsibilities</li><li>Assistance with special projects and initiatives as requested</li></ul>Qualifications<ul><li>Ideal candidate should have 3+years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies</li><li>Experience exercising discretion and confidentiality with sensitive information</li><li>Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing</li><li>Must work well under pressure without losing composure and professionalism</li><li>Excellent verbal and written communication skills (via phone, email and in-person)</li><li>High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur and Payroll</li><li>Should have knowledge of AXP policies and office procedures</li><li>Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure</li><li>Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) Products is the leading provider of payment solutions for corporations and small businesses, offering a suite of products and services that help customers run and grow their businesses. Within GCS Products, the Cross-Product Business Experience &amp; Design team is&nbsp;seeking a dynamic and strategic leader who excels at navigating ambiguity, driving innovation, and delivering meaningful outcomes in a fast-paced, evolving environment.This role requires strong leadership and a broad skillset - including strategy development, concept creation, design thinking, program execution, stakeholder influence, and cross-functional collaboration.As we continue to expand and innovate in the commercial space, we are hiring a Director – Digital Program Management to lead critical initiatives that will redefine how Middle Market customers engage with American Express.This leader will play a key role in advancing our mission: to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.Partnering across a diverse set of teams and workstreams, this Director will coordinate the execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.Key Responsibilities:<ul><li>Program Management Across Middle Market Strategy:Drive strategic coordination and execution across high-impact digital initiatives that support the Middle Market business segment. Ensure alignment to the broader vision and best-in-class digital ecosystem roadmap</li></ul><ul><li>Digital Experience Delivery:Coordinate the end-to-end delivery of an integrated digital experience for&nbsp; Middle Market customers. Ensure seamless integration of core card and program management journeys across desktop and mobile platforms</li></ul><ul><li>Roadmap Ownership &amp; Execution Excellence:Define and manage a multi-year digital roadmap that balances large-scale transformations with iterative releases. Proactively manage dependencies, track milestones, mitigate risks, and ensure high-quality delivery across workstreams</li></ul><ul><li>Enterprise Collaboration:Serve as a key integrator across Product, Engineering, UX, Enterprise Digital, Marketing, and other partners. Foster cross-functional alignment and shared accountability to accelerate progress and deliver business outcomes</li></ul><ul><li>Stakeholder Influence &amp; Communication:Influence senior leaders and executive sponsors to resolve roadblocks and make informed tradeoffs. Drive recurring communications, including executive-ready materials, to ensure transparency, alignment, and momentum</li></ul><ul><li>Impact Measurement:Define and track program-level success metrics in partnership with analytics and product teams. Monitor progress against strategic goals and quantify the business value delivered through digital enhancements</li><li>Occasional domestic travel</li></ul>Minimum Qualifications:<ul><li>7+ years of professional experience in program management, digital transformation, or product delivery. Proven success leading large-scale, cross-functional digital initiatives with measurable business and customer impact</li></ul><ul><li>Demonstrated ability to operate independently, carve opportunities out of white space, define strategic visions, and drive execution in fast-paced, evolving environments</li></ul><ul><li>Deep knowledge of Agile product development methodologies and enterprise program management. Skilled in using collaboration tools such as JIRA, Confluence, and Rally</li></ul><ul><li>Experience delivering customer-focused digital solutions, ideally for commercial clients or segmented personas. Ability to define outcomes that align with both customer needs and business objectives</li></ul><ul><li>Outstanding communication and influencing skills, including experience working with VP and SVP-level stakeholders. Able to lead through influence, align cross-functional teams, and drive enterprise-wide collaboration</li></ul><ul><li>Track record of leading and motivating high-performing teams through transformational change. Skilled in managing multiple workstreams, shifting priorities, and fostering a culture of inclusion, excellence, and resilience</li></ul><ul><li>Proven ability to analyze complex business processes, identify opportunities, and deliver innovative, scalable solutions</li></ul><ul><li>Strong presentation and storytelling skills, with the ability to translate complex ideas into clear, compelling narratives for all audiences, including senior leadership</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Brief Role Descriptions:The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Primary Responsibilities:<ul><li>Develop and maintain a global privacy risk assessment framework aligned with regulatory requirements, organizational appetite, and industry best practices.</li><li>Lead the privacy risk assessment program across global organization to proactively identify, assess, and manage risk across enterprise-wide</li><li>Implement procedures, guidance for conducting privacy risk assessments for first line teams</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different markets, regions and business units </li><li>Provide first line governance and advisory of risk assessment activities across first line teams to support consistent and effective risk assessments across enterprise.</li><li>Define and report key risk and performance indicators for privacy risk assessment activities.</li><li>Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders</li><li>Collaborate with Enterprise Architecture, Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk and effective controls</li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones</li><li>Lead requirement activities for PRA tooling and processes</li></ul>Qualifications:<ul><li>A strong strategic approach with 8+ years prior experience including process improvement in privacy risk</li><li>Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement </li><li>High degree of organization, individual initiative and personal accountability, and resiliency.</li><li>Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Track record of creating and leading strong cross-functional teams</li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director – Privacy Risk Assessments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization.The Sales Enablement, Pricing and Transformation (SPT) team within the Commercial Business Enablement organization is the analysis and business decisioning arm of GCS responsible for studying business performance and uncovering practical insights to support growth. The SPT Capabilities group leads tools strategy for our 4,000+ colleagues in the field (face-to-face) and telephone teams who lead new sales and the retention and of existing business.We collaborate across the entire GCS business to accelerate growth by equipping a best-in-class B2B customer-facing organization. This includes introducing innovative solutions and crafting roadmaps for the most viable integrations to provide a seamless and outstanding prospect and customer sales experience. We are working to curate a best-in-class sales process using technology, AI, and Machine Learning and are looking for a highly motivated, strategic problem solver who sees the opportunity in every challenge.Key Responsibilities:<ul><li>Lead project and program efforts for multifaceted product implementations</li><li>Identify, communicate, and manage risks associated with product launches</li><li>Collaborate cross-functionally with multiple partners throughout the organization to define product roadmaps and implement capability strategy</li><li>Understand and apply new trends and competitive best practices into product roadmap requirements</li><li>Support development of appropriate tracking and reporting to determine product performance</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Serve as the primary advocate for sales teams by gathering, analyzing, and synthesizing customer feedback, sales insights, and market trends to advise product and capability decisions</li><li>Define and report critical metrics to evaluate capability effectiveness and ensure continuous improvement and alignment with business goals</li><li>Ensure that tools are aligned with regulatory requirements and effectively address identified gaps where needed</li></ul>Minimum Qualifications:<ul><li>2+ years of experience in Product/Project Management with proven track record in defining winning product constructs and delivering a product vision and strategy</li><li>Excellent communication and collaboration skills, with the ability to influence across all levels of the organization</li><li>Self-starter who thrives in an evolving, dynamic environment</li><li>Able to build relationships and influence without authority</li><li>Strong analytical abilities</li><li>Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint deck development, Word documentation)</li><li>Bachelor’s degree or equivalent experience required</li></ul>Preferred Qualifications: <ul><li>Experience working within or closely with Business Development and Client Management teams</li><li>Advanced degree or equivalent experience preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Sales Tools and Capabilities Product Analyst

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience,&nbsp;having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.How will you make an impact in this role?The Director Assistant role will support the Financial Crimes Risk and Controls Center of Excellence as a a key member of the Leadership Team and Executive Office, leading business planning and operational processes, colleague initiatives, and special projects for the office. This role partners closely with CEG, CA&amp;C and Finance to manage day-to-day business priorities, strategic results, and broader needs of the team.Working closely with the Senior Vice President of Financial Crimes Risk and Controls, the successful candidate will have exposure to various key stakeholders as well as interaction with colleagues at all levels of the organization within the Financial Crimes Risk and Controls COE, Global Servicing organization as well as across the enterprise.Key Responsibilities<ul><li>Work closely together with the SVP, Financial Crimes Risk &amp; Controls on critical business and functional topics, including setting, refreshing, and ensuring execution of goals/priorities.</li><li>Balance the management of day-to-day business priorities along with long-term strategic deliverables.</li><li>Own global initiatives across the organization examples of which include, annual Planning, ongoing support of strategy materials, performance management/talent review processes, OPEX and budgeting, Colleague Engagement, etc.</li><li>Run the overall cadence of the SVPs executive office, and act as a liaison across the Enterprise.</li><li>Provide strategic support on a range of complex issues and lead ad hoc strategic projects as required.</li><li>Identifying key priorities, focus areas and operational trends as a key member of the Leadership Team.</li><li>Coordinate and develop robust presentations and talking points for key internal and external audiences.</li><li>Design and coordinate content and agendas for key meetings (i.e., leadership meetings, town halls, senior leader meetings, regulatory updates) including setting objectives and tracking and handling takeaways.</li><li>Work closely with CEG, Finance, CA&amp;C, other executive offices, and additional key business partners to achieve objectives.</li></ul>Minimum Qualifications: The ideal candidate will possess the following:<ul><li>Energetic, organized, curious, self-motivated, proactive and able to work in an unstructured environment.</li><li>Superior written and verbal, and visual communication skills with a meticulous attention to detail. </li><li>Advanced Microsoft Office skills, in particular PowerPoint and Excel and a demonstrated ability to learn new technologies / systems as necessary.</li><li>Superior project management skills and ability to prioritize, manage multiple initiatives simultaneously, and collaborate.</li><li>High level of integrity and respect for confidentiality; able to handle highly sensitive information with unwavering discretion.</li><li>Outstanding qualitative and quantitative problem-solving skills (issue identification, problem structuring, analysis, development, and explanation of recommendations).</li><li>Ability to deliver results in a sophisticated, multi-cultural, matrixed environment, leading through influence, persuasion, and expertise with limited direct authority</li><li>Track record of remaining calm under pressure, with the resilience to adjust and adapt when faced with constantly evolving priorities</li><li>Strong analytical experience, with a careful attention to detail, balanced with an ability to see the broader picture and offer proactive solutions.</li><li>Outstanding relationship building skills - ability to build and maintain strong relationships globally.</li><li>Prior experience managing large budgets with an understanding of finance and accounting principles.</li><li>Ability to travel, including internationally, as needed.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Financial Crimes Risk & Controls - Director Assistant Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Independent Compliance Testing (ICT) team performs 2nd line of defense testing across American Express products and processes in the U.S. market. ICT conducts risk-based Compliance Reviews to assess compliance with laws, regulations, and associated policies.This role is responsible for managing the day-to-day execution of Compliance Monitoring &amp; Testing (M&amp;T) reviews, preparing work papers, and drafting reports. A successful candidate will have audit or compliance testing experience within a large bank and experience conducting control design and control effectiveness testing. Responsibilities will include the following:<ul><li>Execute Compliance risk procedures on M&amp;T projects in conformance with department standards, methodology, budgets, and deadlines (inclusive of planning, fieldwork, reporting, and wrap-up activities) while utilizing departmental and company tools proficiently.&nbsp;</li><li>Communicate objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management.&nbsp; </li><li>Work with unstructured tasks to provide a structured output.&nbsp;</li><li>Interview relevant stakeholders to document, understand, and assess relevant Compliance risks and controls.&nbsp;</li><li>Execute testing of control design and control operating effectiveness in global M&amp;Ts of first and second line of defense business functions specific to Compliance risk.&nbsp;</li><li>Efficiently manage routine client status meetings, M&amp;T requests, and other administrative tasks.</li><li>Assist in the documentation and risk-based evaluation of M&amp;T observations and findings.</li><li>Coordinate with client management to capture relevant action plans and execute subsequent validation of such activities.&nbsp;</li><li>Work on simultaneous integrated M&amp;T projects of all sizes and complexity across multiple business areas for different M&amp;T leaders.</li><li>Develop and document ideas for analytical control testing to continually expand the breadth and depth of M&amp;T coverage and enhance M&amp;T efficiency.</li><li>Develop familiarity with Compliance risk across all lines of businesses, globally. </li><li>Effectively coach/mentor and develop managers and analysts in all aspects of the M&amp;T methodology.&nbsp;</li><li>Maintain internal M&amp;T competency through ongoing professional development.</li><li>Staying abreast of applicable Regulatory and legislative changes</li></ul>Minimum Qualifications&nbsp;<ul><li>Seven (7) or more years of experience in M&amp;T, risk management, audit or other relevant role in the financial services, banking, or card products industries.</li><li>Bachelor of Art/Science or equivalent degree.&nbsp;</li><li>Experience or familiarity with Compliance risk including working knowledge of the laws, rules and regulations governing American Express businesses.</li><li>Proficiency in Fair Lending, Financial Crimes, marketing offer fulfillment and UDAP/UDAAP requirements, Privacy, Compliance Risk Assessment, general regulatory knowledge, issue management, and risk system management. Influence continuous Innovation with a view to driving organizational improvements and impacts.</li><li>Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.</li><li>Ability to multi-task effortlessly and manage competing priorities under demanding deadlines.</li><li>Demonstrated experience and competency in the assessment of risks, control design and effectiveness and process assessment.</li><li>Data-driven mindset and experience in the manipulation, assessment, interpretation, documentation and presentation of data to support a conclusion.</li><li>Experience in analyzing data, interpreting results, identifying potential discrepancies and/or risk and experience with data analytics tools and data visualization.</li><li>Strong written and verbal communication skills.</li><li>Ability to collaborate, influence, and communicate efficiently across M&amp;T teams.&nbsp;</li><li>Ability to ask the “right” questions without having extensive knowledge in a particular business area.</li><li>Demonstrated ability to manage people in a way that inspires, develops, and delivers results.</li><li>Demonstrated integrity, innovation, teamwork, and excellence. Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations.</li><li>The ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.</li><li>Excellent storytelling and visualization skills.</li><li>Strong presentation and project management skills.</li></ul>Preferred Qualifications<ul><li>Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).</li><li>Demonstrative experience with databases, SQL, and data manipulation.&nbsp;</li><li>Experience with MS Excel, MIS, business intelligence tools or other data presentation experience.&nbsp;</li><li>Familiarity with python or other scripting languages.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director-Compliance, U.S. Independent Compliance Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions&nbsp;As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.&nbsp;About the Role&nbsp;This newly created role of Senior Manager, Enterprise Payments Program Management is an exciting opportunity to drive a large scale, enterprise-wide program to redesign our payment execution operating model and accelerate the development of our enterprise payment services. The incumbent will be an integral member of the Enterprise Payments program office, helping to drive the day-to-day management, tracking, and reporting of the program, as well as the overall success of the Enterprise Payments Center of Excellence (COE). They will report into the Director, Enterprise Payments Program Management.&nbsp;Key Responsibilities&nbsp;<ul><li>Deliver multiple projects&nbsp;within Enterprise Payments Program that supports delivery of wider Multi-Rail&nbsp;- Business Solutions and Go to Market strategy.&nbsp;</li><li>Manage E2E project&nbsp;planning across multiple&nbsp;works&nbsp;streams.&nbsp;&nbsp;</li><li>Program execution and delivery: Oversee program milestones, timelines, and deliverables to ensure alignment with program strategy and&nbsp;objectives. Monitor and manage resolution of dependencies, gaps, risks&nbsp;&amp;issues, and change requests.</li><li>Drive coordination of activities across&nbsp;various teams including product and technology to ensure the end-to-end solution is stitched together appropriately to meet the business needs. &nbsp;</li><li>Communicate program progress, updates, risks, escalations, and outcomes to program leadership. Drive communication across the various stakeholder teams to ensure integrity of the end-to-end solution.&nbsp;&nbsp;</li><li>Performance oversight: Manage the program’s budget to&nbsp;optimize&nbsp;resources, and technology&nbsp;capacity&nbsp;across the dependent teams. Manage the program’s&nbsp;objectives&nbsp;and key results (OKRs) and the tracking and reporting of the program metrics. &nbsp;</li><li>Lead weekly Program/Project calls to capture actions that drives clear ownership, decision making, risk management and accountability.&nbsp;&nbsp;</li><li>Prepare various committee reporting and weekly communications.&nbsp;</li></ul>Requirements/Qualifications&nbsp;<ul><li>Relevant experience: 5+ years of relevant experience in global payments, ideally within Program Management, Project Management, and/or Product &amp; Platform Management.&nbsp;</li><li>Results oriented:&nbsp;Proven&nbsp;track record&nbsp;of coordinating between Business, Product, Platform Delivery, and Technology teams to deliver key strategic projects.&nbsp;</li><li>Passion for execution: Passion to drive program execution and delivery in a fast-moving and innovative environment.&nbsp;&nbsp;</li><li>Project management:&nbsp;Exceptional project management skills with flawless organizational skills and attention to detail.&nbsp;</li><li>Product experience: A strong understanding of user experience and design principles to ensure the product meets market needs.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.&nbsp;</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.&nbsp;&nbsp;</li><li>A&nbsp;bachelor’s degree in Business, Marketing, Engineering, or related field.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Program Management - Enterprise Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.We are building an energetic, high-performance team with a nimble and creative mindset to drive our technology and products. American Express (AXP) is a powerful brand, a great place to work and has unparalleled scale. Join us for an exciting opportunity in the Marketing Technology within American Express Technologies. This team working on creating products for enhancing marketing targeting and eligibility capabilities that drive American Express marketing campaigns.&nbsp; Being part of the team, you will get numerous opportunities to utilize and learn bigdata and GCP cloud technologies.Job Responsibilities:&nbsp;<ul><li>Lead the adoption and implementation of BDD practices in collaboration with developers, product managers, and business analysts.</li><li>Develop and maintain BDD automated test scripts using tools like Cucumber or Behave, ensuring alignment with business requirements.</li><li>Develop and maintain a comprehensive and robust regression testing suite to ensure the stability of new features and updates.</li><li>Conduct exploratory and manual testing to uncover potential issues and validate system behavior.</li><li>Design, implement, and execute API testing strategies using tools like Postman or Rest Assured.</li><li>Work closely with cross-functional teams to understand business requirements and collaborate</li><li>Identify, document, and track bugs and issues, collaborating with the development team to prioritize and resolve them.</li><li>Conduct performance testing to ensure the application meets scalability and responsiveness requirements.</li><li>Proactively contribute to the improvement of QA processes, methodologies, and tools, with a focus on BDD, regression testing, and API testing.</li></ul>Minimum Qualifications:<ul><li>Up to 6+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>Years of proven experience as a QA Engineer with expertise in BDD, regression testing, API testing, and Sauce Labs integration.</li><li>Proficient in BDD tools and frameworks (e.g., Cucumber, Behave).</li><li>Solid experience with automated testing tools for React applications (e.g., Selenium, Cypress).</li><li>Experience with API testing tools (e.g., Postman, RestAssured).</li><li>Familiarity with Sauce Labs or similar cloud-based testing platforms.</li><li>Strong understanding of React components and architecture.</li><li>Proven experience in building and maintaining regression testing suites.</li><li>Knowledge of software QA methodologies, tools, and processes.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and collaboration skills.</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Ability to effectively communicate to internal and external business partners.</li><li>Bachelor's degree in computer science, computer science engineering, or related experience required, advanced degree.</li></ul>Best to have Qualifications:<ul><li>Advanced certifications in BDD or test automation.</li><li>Experience with other testing tools or frameworks.</li><li>Previous exposure to performance testing tools beyond basic familiarity.</li><li>Familiarity with additional security testing tools or methodologies.</li><li>Contribution to open-source testing projects.</li><li>Advanced knowledge of Sauce Labs features and capabilities.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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