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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: The Practice Secretary plays a vital role in supporting the Recovery Services program across both the South End and East Boston locations. This position involves performing a wide range of clerical and reception activities, greeting patients and visitors with excellent customer service, and screening walk-ins to practice. Monday – Friday, 8:00am -5:00pm. Monday-Friday, 8:00-5:00pm and may require flexibility.Essential Duties and Responsibilities:Provider and Patient Support:<ul><li>Effectively screens incoming calls for the department.</li><li>Monitor department/providers schedules and in-basket pools to ensure timely responses.</li><li>Assist with provider inquiries regarding patient scheduling, account status, or referral progress.</li><li>Serve as the first point of contact for patient inquiries and appointment changes.</li></ul>Scheduling &amp; Appointment Management:<ul><li>Schedule, reschedule, and cancel appointments as per provider or patient requests.</li><li>Conducts calls to confirm appointments.</li><li>Handle incoming patient calls and messages regarding appointment inquiries and scheduling changes.</li><li>Track and manage patient follow-ups and cancellations as needed.</li></ul>Documentation &amp; Communication:<ul><li>Sort, fax, and scan patient documents and ensure they are accurately added to patient records.</li><li>Assist with the completion of clinical forms, letters, and other documentation as directed by providers.</li><li>Maintain clear and empathetic communication with patients and staff through written, electronic, and verbal interactions.</li></ul>Collaboration &amp; Teamwork:<ul><li>Interact with/manage inquiries from NH and outside providers to facilitate access to care.</li><li>Work collaboratively with co-workers, share knowledge and expertise, and lend assistance to ensure department goals are met.</li><li>Demonstrate professionalism, courtesy, and positivity in all interactions with patients and colleagues.</li><li>Provide backup support for the East Boston location and assume the responsibilities of the Patient Access Coordinator for the Behavioral Health departments, as needed.</li></ul>Other Duties:<ul><li>Responsible for maintaining, troubleshooting, and obtaining services for equipment and/or facility related issues.</li><li>Keeps track of and orders office supplies, based off assignment.</li><li>Perform any other duties/workflows authorized by management or as needed for the smooth operation of the department.</li><li>Engage in continuous learning and professional development to improve job performance and patient care.</li><li>Participates in required departmental activities and meetings.</li><li>Responsibility to enter and track incident reports for the health center and for BSAS</li><li>Prepares and sends required letters to BSAS, with management assignment.</li><li>Maintain excellent punctuality and attendance.</li><li>Adheres to all NeighborHealth and departmental policies and procedures.</li></ul>Qualifications and Requirements:​EDUCATION:<ul><li>High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred.</li></ul>EXPERIENCE: <ul><li>Previous experience in a healthcare setting.</li></ul>SKILLS/ABILITIES:<ul><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office Suite and electronic health record (EHR) systems.</li><li>Excellent communication and customer service skills, with the ability to interact with patients, providers, and staff in a respectful and compassionate manner.</li><li>Detail-oriented, with strong problem-solving skills and the ability to prioritize tasks effectively.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Bilingual (English/Spanish) required.</li></ul>

Practice Secretary

Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Travel between Wallingford and Ballard offices required, based on business needs.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Rep / Medical Receptionist / Call Center

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

U.S. Renal Care

Dialysis Facility Administrator

Position SummaryThe Administrative Assistant supports several of the company’s central office staff including but not limited to the Senior EA, EA, and HR Managers with a variety of recurring and non-recurring tasks. Acknowledge requests for assistance, clarify expectations with respect to deliverables and deadlines, and keep the requesting party apprised of the status.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Administrative Assistant include, but are not limited to:<ul><li>Screening incoming calls and emails in Reception Inbox and Proliance Inbox</li><li>Maintain kitchen and bathrooms, ordering supplies, coordinating with building for maintenance etc.</li><li>Assist in scheduling and supporting meetings, including reserving space on &amp; offsite, arranging catering</li><li>Prepare expense reports</li><li>Make travel arrangements&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Maintain CSO Shared &amp; Reserved Parking information</li><li>Maintain CSO vendor info pertaining to kitchen, building, and supply room and communicate with the vendor as needed</li><li>Assist HR with employee relations communications to care centers and CSO</li><li>Assist EA’s with logistics on projects </li><li>Process and approve badge requests daily **</li><li>Coordinating parking and new hire orientation for CSO</li><li>Routing of all mail, faxes, and packages delivered to CSO</li><li>Assisting with facility management and communication **</li><li>Assist in the coordination of team events, social activities, and employee recognition</li><li>Fulfill other duties as assigned</li></ul>Education/Experience<ul><li>Bachelor’s or associate degree preferred</li><li>3+ years of Administrative Assistant experience, ideally in a professional services environment<ul><li>Executive level support preferred</li></ul></li><li>Prior healthcare experience a plus</li></ul>Knowledge, Skills and Abilities<ul><li>Professional, courteous demeanor</li><li>Positive attitude and high energy</li><li>Passionate and proactive about solving problems, adding value and delivering superior results</li><li>Ability to multi-task and prioritize competing demands</li><li>Attention to detail</li><li>Strong verbal and written communication skills</li><li>Understands what s/he doesn’t know and what questions to ask to reach well informed decisions</li><li>Unquestioned ethics, integrity and discretion</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Administrative Assistant

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits Day 1 Role: The Team Secretary is responsible for taking and directing phone calls and messages, and processing mail. She/he provides administrative support to the Clinical Manager and overall clerical support for the Clinical Team.Qualifications: • High School Diploma required; Associate’s Degree preferred • Previous administrative experience preferred • Excellent typing, organizational, time management and communication (written and verbal) skills • Computer literate with familiarity of Word processing and spreadsheet applications • Customer relations’ experience preferred • Medical terminology preferred • Able to remain calm and troubleshoot/handle patient/family crisis situations • Ability to shift priorities • Able to manage the emotional stress of working with terminally ill patients and their families • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting items, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides administrative support for Clinical Manager and Clinical Team. • Orders office supplies and processes mail. • Responds as a professional first-line resource for answering clients' concerns. • Assists with computer, phone, voicemail and service issues. • Updates daily census and prepares weekly IDG paperwork. • Triages physician order calls to appropriate person. • Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy. • Maintains stock forms. Responsible for exchanging revised forms and replacing with new forms. • Sends out and assists manager with reports. • Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Team Secretary - Admissions - Hope Healthcare

Fidelity TalentSource is currently seeking top candidates to serve Fidelity as a Security Representative. This position is a contract position and is located in Smithfield, RI Are you a motivated, dedicated professional looking to make a change over to a career that promises significant growth? Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations. This is not a typical “security guard” position, and no prior security or law enforcement experience is required. We will train you to actively patrol and respond to breaches and other threats against the firm, as well as acting as a first-responder in emergency situations. This contract role is also an entry point to positions throughout Fidelity, with a diverse range of advancement opportunities, not only within the division, but also to non-security careers such as a Financial Representative. If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today! Job Requirements As a Security Representative, you must be motivated, engaged, ambitious, and looking to build a long-term career. This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors. Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen. Specific qualifications for the role include: • 2 years’ experience in a role requiring solid interpersonal skills • Ability to spend periods of time walking or standing at a fixed post • Ability to perform first-responder rescue activities involved with medical or facility emergency situations • Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training • Knowledge of basic physical security techniques and principles, or the ability to acquire such knowledge through training • Ability to present a neat, clean, non-threatening appearance and professional demeanor • Ability to demonstrate poise and self-control under stress • Basic computer proficiency • Dedication to excellent customer service • Good analytical skills • Availability to work a flexible schedule, including days, nights, or weekends • Some college, preferred; bachelor’s degree or equivalent, a plus; criminal justice degree, a plus The hourly pay rate range for this position is $20-$22 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Security Officer

Job Description:Position Summary:The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment.Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.The ability to work evenings and weekends is required, as is occasional domestic travel.Principal Duties:<ul><li>Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.</li><li>Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.</li><li>Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.</li><li>Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.</li><li>Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.</li><li>Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.</li><li>Perform other duties as assigned.</li></ul>Minimum Qualifications:<ul><li>A Bachelor’s degree from an accredited college or university.</li><li>Strong communication and listening skills.</li><li>Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.</li></ul>Preferred Qualifications:<ul><li>Previous admissions experience is preferred, but not required.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $$25.64-$28.21 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Admissions Representative

Talent Acquisition Scheduler The Team The Talent Acquisition Scheduler schedules interviews for internal candidates who are looking of their next career move at Fidelity as well as external candidates who are looking to join the company. Schedulers interact closely with candidates, Talent Acquisition Partners, interview teams, hiring managers and administrative assistants and are expected to ensure interviews are scheduled quickly and seamlessly. The Schedulers are working in a fast-paced environment yet are passionate about providing an outstanding candidate experience during the interview phase of the hiring process. The Expertise and Skills You Bring <ul> <li>1-3 years of work experience in a human resource, operations, administrative, education, or customer service role </li><li>You possess extraordinary organization and customer service skills </li><li>You demonstrate superb, professional communication skills </li><li>Ability to multi-task and adjust to a fast-paced, virtual, and in-person environment with constantly changing schedules </li><li>You have incredible attention to detail and outstanding time management skills </li><li>Excellent influencing skills to offer creative solutions in complex situations </li><li>Experience with fostering partnerships that create productive and effective relationships </li><li>Proven ability to prioritize work and operate effectively </li><li>Eager to take initiative and embrace uncertainties </li><li>Strong technical skills (example: Teams, Outlook, PowerPoint, SharePoint, and Zoom Video) </li></ul> The Value You Deliver <ul> <li>Performing complex logistical scheduling ensuring the interview phase of the recruitment life cycle is an exceptional experience for Fidelity candidates </li><li>Scheduling internal and external candidate interviews with hiring managers and interview teams by leveraging the Workday Recruiting platform </li><li>Securing candidate interview space for in-person interviews and leveraging Zoom for video interviews </li><li>Managing interview schedule changes in a timely and efficient manner with appropriate notification to all parties </li><li>Partner with Scheduling peers to provide interview scheduling support as volumes fluctuate </li><li>Providing outstanding service and creating positive interactions with candidates, hiring managers and interview teams throughout the entire interview scheduling process </li><li>Maintaining data accuracy within Workday Recruiting when scheduling interviews </li><li>Utilizing our texting system to connect with candidates in real-time regarding interview details </li><li>Partner with the travel agency and coordinate travel for candidate interviews </li></ul>

Talent Acquisition Scheduler

24-Apr-2025<h4>Research Infrastructure System Administrator</h4>Harvard Medical School 68192BRPosition DescriptionThe Research Infrastructure System Administrator will be responsible for supporting and maintaining Research Storage and related systems. You will be part of a Tier III storage team, where you will assist in planning and independently conduct storage administration duties, as well as implement and maintain solutions to keep up with the pace of complex research problems. This role will work with senior staff to monitor and maintain the integrity of Research systems and provide technical insight to teams and projects alongside research programs. The System Administrator is expected to be a key contributor to multiple projects simultaneously. They will be responsible for handling tickets and requests from users/customers for several different systems and need to have excellent customer service skills.&nbsp;PRINCIPAL DUTIES AND RESPONSIBILITIES:<ul><li>Participate fully in building, configuring, and running Research Storage infrastructure at scale.</li><li>Monitor and maintain the health and integrity of Research Storage systems, including upgrading and patching.</li><li>Assist in defining and tracking performance metrics to ensure efficient current and future use of IT resources.</li><li>Support and collaborate with researchers and other key IT (e.g. Network, Security and Data Center) partners in a timely manner.</li><li>Contribute best practices documentation and knowledge transfer.</li><li>Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct.</li><li>Responsible for the maintenance, configuration, and reliability of Research Applications.</li><li>Act as subject matter expert on research storage systems and be responsible for support.</li><li>Manage incidents, requests, and changes via ServiceNow.</li><li>Work with other HMS IT engineering teams on the architecture and design of the Research infrastructure environment.</li><li>Assist with configuration, testing, and validation during implementation and upgrade phases for systems supported by the group.</li><li>Provide technical support, troubleshooting, and monitoring of the storage systems and platforms.</li><li>Work on team projects related to the implementation and enhancement of storage and backup-related applications and systems.</li><li>Assist with developing and updating automation scripts.</li><li>Participate in off-hours on-call schedule. &nbsp;</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Experience with managing POSIX and ACL’s permission on systems and storage.</li><li>Deep Knowledge of Linux systems</li><li>Knowledge of SAN (Storage Area Network), Object and block storage systems.</li><li>Proven experience with managing and configuring storage systems that support NFS and SMB protocols.&nbsp;</li><li>Knowledge about networking related to storage networks and experience supporting storage switches.</li><li>Experience with Windows operating systems.</li><li>Experience with scripting and automation.</li><li>Strong understanding of storage principles and experience with supporting storage systems.</li><li>Experience with different cloud storage and platforms, preferably Amazon Web Services.</li><li>Experience with supporting applications that contain PII or PHI data.&nbsp;</li><li>Understanding of ITIL principles, including incident, request, change and release management.</li><li>Proficiency in using IT Service Management systems (ITSM) like ServiceNow.</li><li>Excellent documentation skills.</li><li>Preferred knowledge of VAST and Dell Storage platforms.</li><li>Understanding of using and managing files/code in version control systems like Git</li><li>Proven experience in troubleshooting system issues.</li><li>Excellent customer service and communication skills.</li><li>Detail-oriented person.&nbsp;</li><li>Proven experience managing Storage, Backup, and Linux systems in development and production environments.</li><li>Experience with supporting NAS, Object and SAN storage systems.</li><li>A bachelor's degree in MIS or Information Technology preferred or equivalent experience.</li></ul>Certificates and Licenses<ul> <li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li> </ul>Working Conditions<ul><li>Occasionally required to work outside of normal business hours, and may be called during off hours</li> &nbsp;</ul>Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0957P IT Infrastructure Prfsnal III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentIT-InfrastructureUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityCommitment to Equity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-AM1

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