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American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year of experience with: Agile application development, AJAX, algorithms, BitBucket, data structures, GIT, GIT source code control, HTML, J2EE, Java, JavaScript, JDBC, JMS, JQuery, JSON, JSP, Maven, MVC/Web, MySQL, object-oriented analysis and design, OOPs, relational databases, REST APIs, SQL, Stash, SVN, and XML. Telecommuting available up to 2 days per week.Job Location: Phoenix, AZSalary Range: $105,976.00 to $150,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Engineers

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”)&nbsp;is an independent risk management function, led by the&nbsp;Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.&nbsp;The Executive Assistant will give administrative support to up to up to three VPs in Global Risk and Compliance, focusing on supporting the Global Financial Crimes Compliance and International Compliance teams. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GRC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.&nbsp;Key Responsibilities<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics.</li><li>Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy.</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings.</li><li>Managing e-mails and correspondence in a timely manner.</li><li>Assisting with timekeeping and payroll duties.</li><li>Ordering workstations, devices and accessories as needed by the team.</li><li>Processing invoices and requisitions.</li><li>Assisting in the management and coordination of compliance-related projects and initiatives.</li><li>Proactively identify and resolve administrative issues and challenges.</li></ul>Minimum Qualifications:<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.</li><li>A keen attention to detail and a sense of urgency in execution and follow-up.</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.</li><li>Knowledge of MyInfo, Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack.</li><li>Excellent written and verbal communication skills.</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.</li><li>Exudes professional maturity.</li><li>Bachelor’s degree preferred.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to lead our growing Brand and Reputational Risk team. This role will lead the development and implementation of our reputational risk management program, assisting in monitoring, analyzing, and reporting on potential reputational risks. The ideal candidate will possess strong research, analytical, communication, and leadership skills and a proven track record in establishing and executing on risk management processes.Key Responsibilities:<ul><li>Monitoring and Research:<ul><li>Establish processes for monitoring traditional and social media, news outlets, and other relevant sources for potential reputational risks.</li><li>Conduct research on industry trends, competitor activities, and emerging reputational risk issues.</li><li>Lead the development and maintenance of a comprehensive database of reputational risk information.</li></ul></li><li>Analysis and Reporting:<ul><li>Analyze collected data to identify potential reputational risks and trends.</li><li>Own the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li><li>Prepare reports and presentations summarizing key findings and recommendations.</li><li>Develop risk assessments and subsequent mitigation strategies in conjunction with key partners in Corporate Affairs and Communication.</li></ul></li><li>Support Program Implementation:<ul><li>Develop and implement reputational risk management policies and procedures, including establishing a sustainable process for testing the compliance of such policies and procedures across the Company.</li><li>Maintain internal communication channels related to reputational risk.</li></ul></li><li>Collaboration:<ul><li>Collaborate with cross-functional teams, including communications, legal, compliance, and operations, to address reputational risk issues.</li><li>Lead the team in responding to reputational risk incidents and crises.</li><li>Perform ad-hoc tasks as assigned.</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor's Degree</li><li>5+ years of experience in risk management functions.</li><li>Experience in risk management frameworks, regulatory landscape, and methodologies.</li><li>Experience with risk management principles across various verticals such as reputational risk.</li><li>Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile.</li></ul>Preferred Qualifications<ul><li>2+ years of relevant experience in reputational risk management or communications.</li><li>Familiarity with social media monitoring tools and techniques.</li><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>Excellent research, analytical, and problem-solving skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to develop and mentor a team while working in a matrixed organization with direct interaction with senior risk leadership.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Demonstrated ability to maintain confidentiality.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director- Reputational Risk Management

American Express Company seeks Senior Managers, Risk Management to measure and understand competitive, macro-economic landscape, and proactively identify opportunities to reduce risk across multiple AMEX portfolios. Partner with other teams across the company to standardize risk management methodologies. Effectively communicate potential shifts including in operational risk events that could alter expectations of Profit and Loss (P&amp;L) outcomes in a clear, concise, and transparent manner to leaders of the GCS business unit and the rest of the CFR community. Drive innovation in Bank Based Underwriting (BBUW) strategies through data to support responsible growth and limit risk. Provide independent decisions by combining data driven facts on a case by case basis for special collections scenarios. Decide the&nbsp;underwriting criteria for Small business applications&nbsp;using quantitative analysis. Drive operational excellence and ensure full compliance with regulatory requirements.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with risk and data analysis. Experience must include 1 year of experience with each of the following: Risk management; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; cost benefit analyses and developing and implementing business process improvement strategies; project management experience to drive business transformation; developing and enhancing predictive models, strategies, processes, and controls for mitigating credit risk exposure using advanced statistical and Machine Learning techniques; maintaining an effective control environment and responding to operational breakdowns; Big Data tools and platforms, including Apache Hadoop,Hive, MapR, and Tableau; and JIRA, MS Excel for data reporting and modeling, Python, R, SAS, SQL, Teradata, Unix, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $128,211.00 to $165,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Global Financial Initiatives &amp; Integrity (GFII), within Corporate Controllership plays a critical role supporting Business and Finance driven initiatives by ensuring the ongoing integrity of the Company’s accounting and financial reporting (as required by AEMP 16, American Express’ internal management policy that defines a consistent standard for control and financial reporting requirements that must be established during any technology change). &nbsp;GFII is organized under the following three pillars: 1. Global Loyalty &amp; Benefits, Network, &amp; Banking; 2. Global AR, Merchant, &amp; Enterprise Transformation; and 3. Strategy &amp; GFII Program Management Office (PMO). &nbsp;How will you make an impact in this role?This role, Director - GFII Submissions &amp; Enterprise Transformation, will form part of the Global AR, Merchant &amp; Enterprise Transformation pillar in GFII and lead/develop a global team of professionals responsible for representing Finance’s accounting and financial reporting requirements in the Company’s technology modernization activities, high priority business initiatives, and new product launches.The GFII Director is highly collaborative and detail oriented, with exceptional leadership, communication, and relationship building skills.Responsibilities:<ul><li>Lead and develop a global team with diverse skill sets and experiences, create an inclusive culture by understanding other's viewpoints and empower colleagues to ensure the achievement of shared team goals/priorities</li><li>Lead delivery of Finance requirements through the Agile lifecycle across Global AR, Merchant &amp; Enterprise Transformation portfolios and/or other business processes (i.e., Remittances, Merchant submissions, Finance Cloud migration, etc.)</li><li>Provide strategic thought leadership to support modernization of global AR and Merchant platforms</li><li>Drive compliance with AEMP 16 through consistent approach to defining Finance and control requirements, producing robust project documentation and ensuring appropriate communication with key stakeholders and leadership</li><li>Develop and maintain strong relationships across Finance, Business, Product and Technology partners to drive positive outcomes for Finance and early engagement on initiatives</li><li>Understand end-to-end Finance processes and products and partner with Business, Technology, and Finance teams to drive prioritization and delivery of Finance requirements that enable transformation of Finance processes through increased automation</li><li>Manage the creation of testing strategies, test cases, test results, prioritization of defects and enhancements for initiatives</li><li>Enable Finance Modernization through strong partnership with Finance Product Owners</li><li>Execute strong project governance through effective change management, delivery of regular status updates to stakeholders and leaders, and proactive identification and communication of project and operational risks to leadership and key partners to remediate</li></ul>Qualifications<ul><li>Degree in Finance/Accounting and/or Information Technologies (master’s preferred)&nbsp;</li><li>8+ years of work experience in Banking/Financial Services</li><li>Experienced in Agile delivery concepts or other project management methodologies</li><li>Understanding of US GAAP requirements and financial control principles and practices</li><li>Excellent people leadership skills with strong ability to model Amex leadership behaviors and build a diverse, inclusive team&nbsp;</li><li>Model collaboration and communication skills across peers, leaders, and stakeholders&nbsp;</li><li>Superior relationship building and conflict resolution skills</li><li>Strong fin-tech skills with experience defining system requirements, and designing and implementing Finance systems&nbsp;</li><li>Knowledge of testing approaches and application of controls in a technology environment</li><li>Demonstrated critical thinking, complex problem solving skills, and transformation mindset</li><li>Ability to convert strategic vision into clear project outcomes including skills to analyze highly complex processes, data volume and translate into project steps</li><li>Strong data analytics and system controls skills with ability to understand how these impact accounting and financial reporting processes</li><li>Ability to be flexible, prioritize multiple demands, and strategically influence in a matrixed organization</li><li>Support work/life balance initiatives</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director, GFII Submissions & Enterprise Transformation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?As a brand built on going above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex. The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting Centurion New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.&nbsp;How will you make an impact in this role?<ul><li>Provide superior service to Card Members, ensuring seamless delivery of travel, card servicing, and concierge requests. </li><li>Strategically recommend personalized products and services based on Card Members' needs. </li><li>Collaborate with food and beverage lounge partners to accommodate the needs of Card Members. </li><li>Build strong relationships with Card Members, delivering outstanding customer service in every interaction. </li><li>Effectively navigate multiple tools and channels to communicate with customers (Microsoft Office such as Outlook and Word and other digital systems and/or applications).</li><li>Maintain accurate and detailed documentation. </li><li>Stay updated on Centurion products, benefits, and current offerings. </li><li>Consistently collaborate with other membership managers and align with portfolio managers to gain deep understanding of assigned portfolios' profile, preferences, history, and expectations.</li><li>Execute and follow security requirements of the building. </li><li>Check-in and authenticate guests. </li><li>Ensure the lounge space is clean and presentable. </li><li>Greet and assist guests, providing excellent customer service and answering their questions. </li><li>Lift bags or other objects, as needed.</li></ul>MCP will hold a schedule aligning to the Lounge Hours of Operations. The Concierge Operations team works Monday Sunday 8:45 AM-11 PM, though subject to change due to business needs.Qualifications:&nbsp;<ul><li>Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel. </li><li>Passion for servicing customers with proactive solutions. </li><li>Excellent communication skills with the ability to delight customers in every interaction. </li><li>Strong listening skills, allowing you to understand customers' needs and provide confident recommendations that result in high customer satisfaction. </li><li>Professionalism and a positive attitude in all interactions. </li><li>Ability to collaborate effectively with colleagues. </li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do. </li><li>Resourcefulness and proficiency in using the Internet while assisting customers face-to-face. </li><li>Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems). </li><li>Adaptability to an ever-changing environment and resilience. </li><li>Ability to work flexible shifts, including nights, weekends, and holidays. </li><li>Ability to perform light to moderate lifting for certain job tasks.</li></ul>Salary Range: $20.00 to $25.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Member Concierge Professional - Centurion Lounge, New York

American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year of experience with Agile, analyzing requirement specifications, AWS, Docker, ELK, GIT, Harness, Java, Jenkins, Maven, PL/SQL, Scrum methodologies, software version control, Service Now, Shell Scripting, Splunk, SVN, Terraform, UNIX, Waterfall, and Yaml. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZSalary Range: $105,976.00 to $150,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Portfolio Manager role presents a dynamic opportunity for a motivated and accomplished financial professional to manage all aspects of Technology investment portfolio for the Global Merchant and Network Services (GMNS) organization with strategic focus on investment optimization.As a Portfolio Manager, you will establish strong partnerships with the GMNS, GMNST, Finance, and peers across Tech Strategy &amp; Portfolio Management to ensure the financial success of GMNS tech investments, provide meaningful decision making support, deep understanding of portfolio performance results and correlation to operating expenses.This is a highly visible role, where you will be influencing change across a global organization, standing up a best-in-class operating model, and working with partners across all levels of Technology and Product.Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action.&nbsp; You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.How will you make an impact in this role?<ul><li>Manage monthly GMNS demand financial processes and reporting in full collaboration with GMNS and GMNST, with an emphasis on projection accuracy and proactive identification of risks and opportunities.</li><li>Maintain accurate resource rosters inclusive of linkages to key initiative funding, investment cost model resource mapping components and forward-looking views incorporating strategic workforce plan elements used in BoY projections.</li><li>Collaborate with platform leaders and Finance on the annual budget process and ensure alignment with delivery priorities.</li><li>Ensure consistent financial management processes are supportive of the technology investment strategy as well as regulatory and accounting standards.</li><li>Partner with the Portfolio Director to help define, plan, and build the technology investment portfolio for Enterprise Architecture.</li><li>Manage day-to-day Portfolio activities such as resourcing, financial modelling and data trending, risk identification.</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.</li><li>Drive delivery by creating and maintaining a comprehensive view of the organization’s tech investments.</li><li>Build and enhance financial models and business cases that support the complex operating environment while taking into consideration the needs of a wide group of partners and stakeholders including GMNS, GMNST, Finance, Portfolio, Talent Strategy, and product and engineering teams.</li><li>Adapt, Refine and Develop standards, processes and supporting tools for budgeting/monitoring portfolio performance to enable transparency of financial performance against established plans.</li><li>Create and deliver insightful communication for leadership that highlights performance against targets, comprehensive forecasts, and recommendations for addressing risks and opportunities.</li><li>Uncover and manage the financial impacts of platform capacity changes and coordinate with the platform and portfolio teams to align the financial impacts to delivery impacts.</li><li>Build strong partnerships with technology, product, finance, and business stakeholders to maintain and deliver against technology roadmaps.</li><li>Develop recommendations by connecting the dots between seemingly disparate conversations, workstreams, and data, and synthesizing feedback.</li><li>Enable Executive leadership decision making through development and presentation of metrics and insights covering areas of operations, delivery, finance and business.</li><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.</li></ul>Qualifications:<ul><li>Bachelor's Degree in, Accounting, Business Administration, Finance, Computer Science, Information Systems or another related field, MBA preferred.</li><li>5+ years Portfolio or Program Management experience, including experience with the ETP process, BUR reporting and Investment Prioritization within in a large technology organization.</li><li>Deep experience and proven thought leadership in a financial role and a strong foundation of knowledge in Finance.Experience in Technology financial management is a plus.</li><li>Demonstrated success in translating complex strategies into meaningful financial models.</li><li>Adept at driving outcomes with relentless attention to detail.</li><li>Courage and conviction to continuously deliver results in a dynamic environment and navigate high levels of ambiguity comfortably.</li><li>Demonstrated ability to drive results and pursue efforts with a high level of energy.</li><li>Lead and influence others without authority at multiple levels across technology, product, and business functions.</li><li>Adept at building relationships with strong consultative and collaborative skills to partner with leaders across business and technology.</li><li>Superb verbal and written communication skills, from preparation through execution, with the ability to understand your audience and build presentations to structure messages that effectively inform and persuade.</li><li>Advanced MS Excel, Oracle/Smart View and Access skills and highly proficient across other MS Office applications is critical.</li><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.</li><li>Advanced JIRA, Rally, and Clarity knowledge and experience. </li><li>Working knowledge of technology investment planning, resource management and investment cost modeling is highly desirable.</li><li>Ability to execute and maintain high performance under tight timelines.</li><li>Superb written and verbal communication; advanced or expert PowerPoint and visual presentation skills.</li><li>Working knowledge of software development processes and Agile methodologies; experience with modern approaches preferred.</li><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Excellent at building relationships and inspiring others.</li><li>Ability to influence others and move toward a common vision or goal.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Manager

American Express Travel Related Services Company, Inc. seeks Managers, Finance to, under the supervision of Director, Finance, construct financial analyses and presentations for senior management, as well as the Board of Directors, the Compensation Committee, and the Federal Reserve. Recommend specific financial analysis that will surface key insights for senior leaders, and place the company’s performance in a broader industry and competitive context. Conduct financial analyses that include implications on current plans and forecasts and longer-term considerations for American Express. Perform ad-hoc analyses that will be shared with the CFO, senior management, and the Board of Directors, analyzing key drivers of business performance across American Express. Assess the long- and short-term financial impact of various assumptions on those drivers.Position requires a Master’s degree in Business Administration, Finance, Accounting, Economics, Statistics, Actuarial Science, or a related field and 2 years financial analysis and reporting. Experience must also include 2 years of experience with each of the following: internal financial control improvements, including automating existing manual processes; analyzing investment portfolio performance, reviewing general ledgers, and building models and templates for complex finance allocation processes; waterfall analysis, fee calculations, and capital distributions; addressing investor audit requests; analyzing business requirements, and reporting on results to senior leadership and business unit partners; and translating complex finance concepts into actionable insights for presentation to business leaders for decision-making. Telecommuting is available up to 2 days per week.Job Location:&nbsp; New York, NYSalary Range: : $115,731.00 - $155,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp; Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.How will you make an impact in this role?The Senior Manager, Oversight and Excellence is part of the Amex Offers Global Operations Center of Excellence within Amex Offers Digital Media.&nbsp; This individual will report directly to the Director of Amex Offers Global Operations and Oversight and be responsible for implementing effective operational risk management programs and internal program reviews.This individual will play a key role in scaling and ensuring complaint growth of advertising products. This is a high visibility opportunity that includes working with cross functional stakeholders across the enterprise including several senior leaders. The successful candidate will strengthen Amex Offers Digital Media risk framework and ensure that governance structures, policies, and procedures are robust, effective, and align with internal policies (e.g. AEMP 88, AEMP 54) and regulatory requirements.Key Responsibilities<ul><li>Lead compliant growth for advertising/digital media products across AEMP 54, risk assessments and control development</li><li>Manage project and communication plans to keep relevant stakeholders at different levels informed, receive inputs and remove roadblocks as relevant </li><li>Develop business monitoring and testing procedures for customer-facing colleagues to meet customer-facing interaction (CFI) minimum standards</li><li>Stay abreast of internal policy and regulatory changes and industry best practices; evaluate and integrate changes into AODM procedures &amp; trainings for AODM Colleagues</li><li>Regularly evaluate the Amex Offers Digital Media governance framework’s effectiveness including leading process enhancement workstreams</li><li>Create material for periodic updates and presentations to senior stakeholders as well as reporting packages</li><li>Be a thought leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc.</li></ul>Qualifications<ul><li>5-10+ years of experience in project management and/or operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience developing or enforcing procedures for Customer-facing Colleagues including sales conduct and business monitoring procedures </li><li>Knowledge of advertising, product, tech capabilities a plus</li><li>Project management skills and experience working on large enterprise projects / programs</li><li>Strong relationship building skills and ability to effectively collaborate and work with stakeholders across groups, geographies and with varying backgrounds</li><li>Experience driving transformational change across the enterprise</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and clearly communicate and visualize insights </li><li>Excellent communication and interpersonal skills</li><li>Ability to operate independently in a highly complex matrixed environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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