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<h3>Job Description:</h3>EI Production Services organization is seeking a strategic and proactive leader to serve as a Principal, Systems Engineer. In this role, you will drive operational excellence, observability, and automation for critical contact center applications supporting both Wealth and Workplace Investing business units. You will lead initiatives to reduce toil, improve associate experience, and enhance system reliability through best practices, automation, and continuous improvement. This position requires a self-starter who can identify opportunities, lead cross-functional efforts, and deliver measurable improvements in stability and efficiency.The Expertise You Have and The Skills You Bring<ul><li>10+ years of experience in technology operations, systems engineering, or production support leadership.</li><li>Proven ability to lead and deliver complex improvement initiatives in large-scale environments.</li><li>Strong background in IT Service Management (ITSM), incident/problem management, and operational process optimization.</li><li>Expertise in observability and monitoring tools (e.g., OTEL, Splunk, DataDog, Prometheus, Grafana).</li><li>Experience implementing SLI/SLO/SLAs and reliability engineering practices.</li><li>Familiarity with automation and scripting (Python, Bash, PowerShell, or similar).</li><li>Solid understanding of On-Prem and Public Cloud environments (AWS/Azure/GCP).</li><li>Experience supporting 24/7, high-availability production environments.</li><li>Knowledge of networking, load balancing, and security fundamentals.</li><li>Agile and DevOps mindset with experience in CI/CD and operational automation.</li><li>Optional certifications: ITIL, AWS, SRE-related credentials.</li><li>Leadership excellence: Ability to inspire, mentor, and guide teams toward operational excellence.</li><li>Strategic thinking: Skilled at identifying top issues and opportunities for improvement.</li><li>Execution focus: Proven track record of driving projects from concept to measurable outcomes.</li><li>Collaboration and influence: Ability to work across engineering, product, and business teams.</li><li>Data-driven mindset: Comfortable using KPIs and metrics to track progress and communicate impact.</li><li>Strong communication and stakeholder management skills.</li><li>Lead initiatives to improve observability, automation, and operational efficiency for critical associate-facing applications.</li><li>Drive proactive monitoring and telemetry to reduce reactive firefighting and improve incident response.</li><li>Partner with engineering and business leaders to prioritize and resolve top issues impacting associate experience.</li><li>Implement automation and self-service capabilities to reduce manual intervention and accelerate resolution times.</li><li>Establish and track SLIs/SLOs to measure and improve reliability and performance.</li><li>Communicate progress and outcomes to senior leadership and stakeholders. </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Systems Engineer

<h3>Job Description:</h3>Are you interested in serving the needs of millions of customers by building the best-in-class platforms and capabilities that will enable Omni channel customer experiences in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on a wide range of capabilities and platforms to enable experiences on Fidelity.com, Fidelity Mobile Apps etc. If you are product-aware engineer who is passionate, inquisitive, and responsible individuals to help us on our mission to build highly scalable platforms.The Purpose of Your RoleWe build and give to Fidelity’s platform. As a Softwre Engineer in Test, you will be an integral member of a dynamic team continuously improving our cloud deployment platform, automating all the things, in support of our rapidly expanding product portfolio. You’ll have the opportunity to own entire features from concept to deployment working on multi-functional teams, bring ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. A highly motivated individual who work well in a synergetic, iterative, and fast-paced environment.The Expertise We’re Looking For<ul><li>Who is Passionate about technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of the latest trends and thrive by sharing knowledge.</li><li>Are a creator, a doer, and a game-changer who will help us tackle real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback.</li><li>Are a self-starter, who actively challenges status-quo, is curious and not afraid to ask Why and What if?</li><li>Understands the importance of cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles</li><li>Have a mentality of test first development and are experienced in modern test frameworks. We believe testing and that quality is everyone’s job.</li><li>Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly.</li><li>Have strong communication skills and technical expertise to drive and participate in significant discussions.</li></ul>The Skills You Bring<ul><li>Understand and analyze the business requirement based on provided wireframes and user stories, design and build effective test strategy and test cases that include unit, integration, load and functional tests.</li><li>Apply elicitation techniques, utilize various modeling such as process modeling, data modeling, system modeling, example mapping, to gather information at the right level of detail and scope to represent all of the stakeholder’s needs.</li><li>Create functional &amp; Regression automation script using Selenium, Cucumber, Java, JavaScript, Cypress and Playwright for the UI component and API automation suite using Java REST Assured, JMeter, Swagger &amp; Postman.</li><li>Knowledge/expertise in Test Automation pyramid, Service Virtualization, Accessibility Test &amp; Mutation Testing</li><li>Integrate the tests maintained in GitHub with Continuous Integration and Continuous Delivery pipeline using Jenkins with an Acceptance Test-Driven development (ATDD) approach.</li><li>Updating and maintaining various test artifacts in the Test Automation Framework depending on the changes required.</li><li>Perform automation testing of event streaming service using Kafka Clients.</li><li>Perform extensive System Integration, End to End and performance testing of applications developed in Angular and Node.js.</li><li>Work in an agile environment with 2-week sprint cycles that consist of sprint planning, daily scrums, sprint review and retrospective.</li><li>Create QA automation stories, subtasks and track issues in JIRA to ensure fulfillment of all the acceptance criteria of the Sprint user stories.</li><li>Strategize quality optimally with engineering teams, mentor and guide teams' testing activities.<a href="http://www.fidelitytalentsource.com" target="_blank">www.fidelitytalentsource.com</a></li><li>Perform both black box and white box testing of Client's internal and customer-facing applications by analyzing applications and requirements and designing and executing test cases.</li><li>Work with QA team members, software developers, system and database administrators to trouble-shoot test failures in the various test environments including trouble-shooting database issues using SQL queries, reviewing web server and application server logs etc.</li><li>Create and maintain test cases in Test case management tools like Xray with JIRA integration in place.</li><li>Identifying the performance testing plans and approaches to track the application performances in different network speeds using various tracking tools.</li><li>· Own the testing strategy, participate in the application design efforts, and design reviews.</li><li>Contribute to improving engineering practices in the areas of BDD, ATDD and CI/CD.</li><li>Engage in working with a global team of developers in leading standard methodologies for software testing.</li><li>Good Understanding of Responsive testing to ensure web applications renders and functions correctly across various devices, screen sizes, and orientations.</li><li>How Your Work Impacts the Organization</li><li>We believe that diversity in background and experience will cultivate an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.</li><li>Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.</li></ul>Our culture code is simple<ul><li>We share knowledge to empower and connect everyone</li><li>We live outside our comfort zone.</li><li>We believe life is too short to not love what you do</li><li>We know amazing people create phenomenal opportunities</li><li>We are customers.</li><li>We favor autonomy and take ownership</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Software Engineer in Test

<h3>Job Description:</h3>The TeamFidelity's Workplace Investing (WI) Digital Platforms Technology team designs, develops, implements, and supports WI’s suite of Digital applications. We are passionate about delivering innovative solutions that exceed our customer’s needs. We embrace diversity of thought and experience. Our team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.The Expertise You Have<ul><li>Excellent leadership, communication, presentation, facilitation, and influencing skills</li><li>Demonstrated ability leading and developing technology associates</li><li>Proven experience leading cross functional development teams</li><li>Robust critical thinking and problem-solving skills coupled with a growth mentality and a desire to collaborate effectively with key business and technology partners across the company</li><li>Ability to work in an unstructured environment and to deal well with ambiguity</li><li>Experience working in an Agile software development framework</li><li>Bachelor's degree in MIS/Computer Science or related field</li></ul>The Skills You Bring<ul><li>You have great communication and influencing skills and can foster a fun, collaborative and energetic team environment</li><li>You build a culture where the team can achieve their best results by providing continuous coaching, real-time feedback and development opportunities.</li><li>You can see the 'big picture' impact of small decisions made in the present and are able to influence and empower others to do the same</li><li>Your role requires you to understands organizational dynamics and lead confidently through others</li></ul>The Value You Deliver<ul><li>Lead a Full Stack Engineering development team, (including hiring, performance assessments) and mentor the team to their full potential</li><li>You will help champion and drive development standards to improve quality, efficiency, and consistency</li><li>Work with scrum masters and product owners to plan releases and coordinate development activities</li><li>Ability to collaborate with technology and business partners across Fidelity to provide strategic input into the long-term direction and roadmaps</li><li>Ability to learn quickly, be flexible, adapt and strive to excel in a fast paced, changing environment</li><li>Ability to be highly organized, very responsive, and committed to quality and high standards</li></ul>How Your Work Impacts the OrganizationOur goal within WI Digital Platforms is to build a user experience that delights our customers, anticipates their needs and matches services or solutions to support effective decision making. The Director sets direction across the development teams through hands-on leadership. You will be responsible for leading the development of high performance, responsive user interfaces.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Full Stack Engineering

<h3>Job Description:</h3><h3>Software Engineer – Digital Experience</h3>Are you interested in serving the needs of millions of customers by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on desktop applications and platforms like Active Trader Pro®. We're looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help us on our mission to deliver the best user experience to our customers.The Purpose of Your RoleOur teams build and contribute to Fidelity’s digital presence. As a desktop developer, you will help us build the desktop user experience and the underlying platforms needed to support our digital presence. You’ll work on building end to end features as part of our autonomous, cross functional teams. You’ll have the opportunity to contribute to own entire features from concept to deployment working on cross-functional teams. You'll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment.The Expertise We’re Looking For You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge.Are a creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback.Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask 'Why' and 'What if'?Are experienced with the tools of the trade including a variety of modern programming languages and frameworksCare about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature togglesStay on top of Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec.Have a mindset of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job.Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly.Have strong communication skills and technical expertise to drive and participate in meaningful discussions.The Skills You Bring<ul><li>Strong knowledge of HTTP based APIs, Networking and how the internet works.</li><li>Strong .Net/C# based applications expertise desired</li><li>Strong experience with application frameworks</li><li>Experience with Azure DevOps or GitHub repository/pipelines &amp; tools</li><li>Experience with performance tuning &amp; memory utilization of desktop applications</li><li>Comfortable with Visual Design &amp; Rapid Prototyping</li><li>Expert at one IDE of choice (Visual Studio, WebStorm)</li><li>Unit testing &amp; Automation Tools/Frameworks (MS Unit, NUnit, xUnit)</li><li>API Design &amp; Development, MicroServices Architecture.</li><li>DevOps, Automated Testing and Continuous Delivery</li></ul>How Your Work Impacts the OrganizationWe believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.<h3>Our culture code is simple</h3><ul><li>We share knowledge to empower and connect everyone</li><li>We live outside our comfort zone.</li><li>We believe life is too short to not love what you do</li><li>We know amazing people create great opportunities</li><li>We are customers.</li><li>We favor autonomy and take ownership</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Software Engineer (.NET, C#, XAML)

<h3>Job Description:</h3>The RoleAre you prepared to guide a top-tier cloud engineering team in our ambitious Cloud journey at Fidelity Investments? As a Director of Cloud Engineering, you will be in charge, navigating and overseeing technical complexities while guiding teams in an Agile setting. Your proficiency will be essential in introducing new technologies using AWS to create secure, scalable solutions. Join us in Westlake, TX, and assist in constructing platforms that will shape the future!Primary Responsibilities:<ul><li>Deploying innovative technologies through Cloud-based infrastructures such as AWS.</li><li>Leading a team of 10+ cloud engineers to build platforms and solutions that support Fidelity Wealth’s Cloud journey.</li><li>Offering advice on developing secure, scalable solutions within an Agile/Scrum framework.</li><li>Bringing to bear strategic backlog and prioritization decisions related to Cloud Platform Engineering.</li><li>Crafting, developing, and modifying complex software systems using cloud-native open-source technologies.</li><li>Leading all aspects of the technical implementation of cross-divisional or companywide cloud components.</li></ul>The Expertise and Skills You BringYour ability to research and recommend new technologies will drive our strategic direction. You should be adept at developing IT processes and procedures, modifying existing software for improved performance, and analyzing user needs to determine the feasibility of builds.Required Skills and Experience:<ul><li>Bachelor's degree or equivalent experience in Computer Science or related field (preferred).</li><li>Vast background in Cloud Engineering, specifically focusing on AWS and Kubernetes.</li><li>Proven leadership in managing technical teams and projects.</li><li>Expertise in developing cloud-native solutions using containerization technologies like Docker and Kubernetes.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration abilities.</li></ul>The TeamWe are a top player in innovation, with an unwavering dedication to our clients and their financial well-being. Our team is committed to enhancing the organization’s capacity to leverage the public cloud for addressing business challenges. We collaborate across functions to find opportunities for organization-wide technology projects and offer mentorship, training, and mentoring to support career growth. Come onboard and become a part of a diverse workforce dedicated to inclusivity and teamwork.Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director of Cloud Engineering

<h3>Job Description:</h3><h3>The Role</h3>The Digital Marketing Team, within Fidelity Institutional Business Enablement Technology (FIBET), is seeking a skillful, upbeat Systems Analyst. This role requires a self-starter who can champion collaboration and cultivate a close partnership with business and the development teams to help craft and implement solutions on both client and server-side technologies.<h3>The Expertise We’re Looking For</h3><ul><li>5+ years of Systems Analysis experience</li><li>Demonstrated expertise interviewing and extracting high quality business requirements from stakeholders using the Agile scrum methodology</li><li>Confidence in SQL skills</li><li>Excellent analytical, reporting and problem-solving skills, including strong judgement, issues management and problem analysis techniques</li><li>Excellent interpersonal, relationship management and facilitation skills</li><li>Demonstrated ability to effectively balance multiple tasks and priorities in a fast-paced environment</li><li>Excellent verbal and written communication skills with attention to detail</li><li>Financial services experience is a benefit</li></ul><h3>The Skills You Bring</h3><ul><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions</li><li>Ability to apply a long-term mentality to help produce scalable, maintainable solutions</li><li>Strong analytical skills and ability to solve issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgment</li><li>Facilitating requirements elicitation sessions with business partners and be the active driver in the backlog refinement process</li><li>Encouraging Agile methodologies</li><li>Communicating effectively to influence team members and external groups, including navigating the organization to effectively accomplish tasks</li><li>Passion to provide mentoring support on development standards to other analysts within the wider FIBET team</li><li>Desire to provide outstanding product support at all stages, including on-call support, when necessary</li></ul><h3>How Your Work Impacts The Organization</h3>The Fidelity Institutional business is embarking on a multi-year strategic initiative to bolster the digital experience and enhance security capabilities for our customers.<h3>Company Culture</h3>At Fidelity, you can find it all here. We reward results-oriented, hardworking individuals with an environment that champions diversity, partnership and collaboration while encouraging innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can add to the forward-thinking and strong future of our company.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems Analyst

<h3>Job Description:</h3>Director - Architecture, Associate ExperienceAs the Director of Architecture, Associate Experience you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Associate Experience, including but not limited to Contact Center Desktop and associate experiences. This role will focus both on the associate experiences within the central IT organization but also ensure technology and business strategy alignment for associate experiences across Fidelity. You will work closely with peer business unit architects and technology leaders, key business stakeholders, and other architects leading related capabilities.The Expertise and Skills You Bring<ul><li>10+ years or more working in an architecture or engineering role with five years or more experience as a solution/capability architect.</li></ul><ul><li>3+ years of Azure and/or AWS experience. AWS and/or Azure certification also a plus </li><li>3+ Knowledge of call center or other client facing desktop experiences.</li></ul><ul><li>Demonstrable ability to analyze business direction and problems, understand long term vision and risk in developing strategic technical solutions. </li></ul><ul><li>Authoritative knowledge of APIs, microservices architecture, infrastructure, data architecture, security, and new technologies with clear expertise in one or more of these areas. </li></ul><ul><li>Working knowledge of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization) </li></ul><ul><li>Authoritative understanding of the agile development process and DevOps practices. </li></ul><ul><li>Collaborating with peer architects seeing opportunities to refactor business processes, improve customer experience or perform capability rationalization. </li></ul><ul><li>Ability to work both independently and with various levels of the organization, including technical and non-technical team members. </li></ul><ul><li>Ensure technology decisions align with enterprise standards and strategy. </li></ul><ul><li>Strong presentation, documentation, communication and influencing skills for working with less-technical business partners as well as technologists in IT leadership and implementation teams. </li></ul><ul><li>Experience in networking across business units and outside the companies to optimize new reusable processes, patterns, and practices. </li></ul><ul><li>Willingness to experiment, innovate and seek resources to learn, grow and find solutions. </li></ul><ul><li>Understanding of mainframe technology desired but not needed </li></ul><ul><li>Financial industry experience is a plus. </li></ul>The Value You Deliver<ul><li>Delivering and maintaining Salesforce related capabilities, solutions, integrations, solution architectures, patterns, guidelines, and specifications for Fidelity’s architectural standards. </li></ul><ul><li>Supporting and enabling technology partners to deliver increased value to our customers and operations associates. </li></ul><ul><li>Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. </li></ul><ul><li>Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. </li></ul><ul><li>Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. </li></ul>Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Architecture

<h3>Senior Performance Quality Engineer</h3> Reporting to the Director of Performance Automation &amp; Testing Team, you will be responsible for providing performance testing services across a diverse set of applications, technologies, and teams as part of the Enterprise Technology Software Engineering Domain. This is a great opportunity to join a dynamic team and support the integration and delivery of performance testing in a CI/CD context working with teams in the US, India, and Ireland. We are seeking a Senior Performance Engineer with a passion for Performance testing. We are interested in someone who is enthusiastic about their craft; enjoys continuous learning and has the drive to implement change. <h3>The Expertise We’re Looking For:</h3> <ul> <li>BS or MS Degree in Computer Science, Information Technology, or equivalent</li> <li>10+ Years Performance Testing Experience required.</li> <li>Extensive practical experience using JMETER Performance test tool</li> <li>Working knowledge of Jenkins required</li> <li>AWS Experience (on services like EKS / S3 / IAM / Secrets Manager / Step Function) is desirable.</li> <li>Use of Grafana / Influx DB for Performance test reporting</li> <li>Working experience with version control tools such as Bitbucket, GitHub</li> <li>Experience using Monitoring and Diagnostic tools such as Splunk and Datadog</li> <li>Experience leading cross-BU performance initiatives to drive enterprise-level goals forward (SRE Governance Support, Squad Enablement for Performance Self-Service, Chaos Testing Support, etc.) by working with other dependent teams (Infra, networking, cloud, and other platform support teams)</li> <li>Provide Technical leadership to the Senior Engineers in the Team</li> <li>Excellent understanding of Systems Architecture, web technologies, and operating systems</li> </ul> <h3>The Skills You Bring:</h3> <ul> <li>Experience implementing performance tests in an Agile environment (Kanban, Scrum)</li> <li>Able to design and complete automated performance tests using Jenkins to support Continuous integration</li> <li>Experience testing APIs, HTTP traffic, and UI based Performance tests using Selenium WebDriver in conjunction with JMETER</li> <li>Cloud experience to support test infra provisioning via CloudFormation / Terraform</li> <li>Demonstrate ownership and accountability through self-directed task management on project delivery work and backlog items based on priority</li> <li>Demonstrate initiative to evaluate and recommend new tools and processes aligned with performance testing strategic objectives</li> <li>Good communication skills, both written and oral.</li> <li>Strong analytical and troubleshooting skills.</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Help teams embed integrated performance testing to support continuous integration and ensure early feedback in the development lifecycle via the Performance Self-Service Framework</li> <li>Deliver Application based Performance testing, ensuring the scope is appropriately documented, executed, monitored, and performance issues are effectively remediated</li> <li>Support Chaos Testing engagements, SRE Performance Governance Gateways, and Engineering Excellence Maturity Model Framework</li> <li>Continuously develop skills and coach other Sr. Engineers on the team</li> <li>Challenge the status quo, ensuring continuous improvement of the Performance testing shared service</li> <li>Maintaining the status of projects, initiating discussions with stakeholders or external groups to resolve issues, and working directly with the user community for project definition.</li> <li>Identifying and supporting the implementation of Process Improvements</li> </ul> Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <h3>Company Culture</h3> At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that develops diversity, partnership and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can supply to the bright and strong future of our company. <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.

Fidelity TalentSource

Senior Performance Quality Engineer

<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Site Reliability Engineering

<h3>Job Description:</h3>The TeamFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Development Analyst to drive the development of software solutions for its business-critical Executive Services Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.As a principal SDA, your primary role will be to understand and analyzing emerging business requirements, translate is to a modern solution design. You will assist and work with architects and engineers to help deliver the solution into production. You will be expected to quickly gain understanding of the business needs and collaborate with the domain and solution architects to define and implement the next generation platform for the Executive Services.The Expertise and Skills You Bring<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering</li><li>Extraordinary problem-solving skills dealing with complex systems design</li><li>10+ years of Analysis and solution design in Java, Oracle and CRM environments</li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.)</li><li>Oracle PL/SQL development</li><li>Reporting and Analytics platforms like Snowflake</li></ul></li><li>Experience with deploying solutions using REST API development</li><li>Proven technical design, analysis, and problem-solving skills</li><li>Strong understanding of Data Structures and design patterns</li><li>Strategic thinking and critical problem-solving skills</li><li>Experience in building/ deploying highly automated, scalable and maintainable platforms and solutions.</li></ul>Responsibilities<ul><li>You will help analyze business and technical requirements to design effective Executive Services platform and solutions that can evolve and scale to meet business needs</li><li>You will define product solutions by working directly with business and product teams</li><li>Evaluate existing systems and recommend enhancements or replacements to ensure the systems complies to Fidelity technology and security standards, and meets the business needs</li></ul><ul><li>You will actively promote good engineering practices and standards</li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business</li><li>You will contribute to continuous process improvement initiatives</li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks.</li><li>Coordinate with scrum master’s to ensure timely delivery of software solutions</li><li>You will proactively lead process and technology improvement initiatives</li><li>You will mentor junior team members</li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals</li><li>Help strengthen the culture of innovation further by setting examples</li><li>Find creative ways to get things done, and do them right</li><li>Champion a culture of best-in-class software engineering practices</li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest</li><li>Help maintain a high level of integrity</li><li>Take ownership and accountability for determining what needs to be done</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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