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Senior Cloud Engineer (Security Platform - Certificate Management) As a Security Engineer, you will help develop the next generation Security Platform providing critical data security to Fidelity’s vast business applications. You will design and implement solutions to improve automation, monitoring, and instrumentation for the management and security of Public Key Infrastructure (PKI) at Fidelity. This role will offer a great opportunity to participate in a team at the center of encryption by creating and developing of PKI. You will work with multiple teams, leading technology, and be part of an exciting team of Platform Security experts involved in ground breaking Cybersecurity work and crypto agility. <h3>What you will do</h3> <ul> <li>Deliver on next-gen Certificate Management / Public Key Infrastructure (PKI) systems. </li><li>Drive automation and build CI / CD pipelines. </li><li>Implement monitoring and observability to support application telemetry and metrics. </li><li>Partner with other developers to manage code repositories, code security, and lifecycle. </li><li>Develop with security in mind. </li><li>Provide hands-on operational support to the Certificate Management team as needed. </li><li>Participate in researching new and pioneering technology. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>A passion for automation, CI/CD, and DevOps. </li><li>Experience developing in Python and Go. </li><li>Experience with AWS, Azure, or other public cloud provider. </li><li>Experience with API Management. </li><li>Experience working in an Agile team and with Agile process. </li><li>Knowledge of Micro-services design and implementation. </li><li>Knowledge of Kubernetes and Containerization. </li><li>Knowledge of Cybersecurity a plus. </li><li>Strong understanding of release management including CI/CD pipeline creation and automation (git/Jenkins/Python/CloudFormation/Terraform). </li><li>Experience with Public Key Infrastructure (PKI) preferred. </li><li>Experience with key management and cryptography preferred. </li><li>Available to join an on-call production support rotation as needed. </li><li>6+ years of experience in a distributed IT Engineering and/or support function. </li></ul> <h3>The Team</h3> The Certificate Management team, part of Fidelity’s Security Platform, provides encryption and Data Security services supporting Fidelity Investments applications. A core team within Fidelity Architecture and Engineering, the team provides the security to ensure that critical business systems have the encryption and PKI resources they need for complete data security. We are a team of Cybersecurity Engineers passionate about security and engineering, working with the latest technology and security systems, and building crypto agile systems. <h3>Company Overview </h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>

Fidelity TalentSource

Senior Cloud Engineer

<h3>Full Stack Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Salt Lake City, Utah! <h3>The Role</h3> As a full stack engineer with the Brokerage and Digital Experience Engineering (BDXE) chapter area, you will be part of a diverse and collaborative team, laser-focused on delivering outstanding solutions. You will work across a wide range of technologies, bringing deep technical experience across Angular, NodeJS, micro-services, and cloud. <h3>The Value You Deliver</h3> As a Full-Stack engineer in BDXE, you will be responsible for: <ul> <li>Working on the account opening experience product, as part of an agile SCRUM team</li> <li>Developing, maintaining, and testing solutions across the Angular-Node-API-AWS tech stack</li> <li>Performing code reviews, unit testing, and integration testing</li> <li>Identifying and resolving issues within the production and non-production environments</li> <li>Strong communicating with peers and partners across BDXE chapter area and the wider company</li> <li>Documenting &amp; sharing technical solutions and diagrams</li> <li>Implementing solutions that align with the wider Fidelity technology strategy</li> </ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering.</li> <li>Designing, developing, and maintaining Node JS, and/or Process Automation based applications in a fast-paced Scrum environment.</li> <li>Design and Development of front-end solutions using Angular, JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools.</li> <li>Designing and implementing continuous JS environments using Webpack, Grunt, Gulp, etc.</li> <li>Effectively employ DevOps, Automated Testing and Continuous Delivery using technology such as Groovy, Jenkins, Concourse.</li> <li>Exposure to native mobile development on iOS and/or Android.</li> <li>Strong understanding of Computer Science fundamentals (Data Structures, Algorithms).</li> <li>Knowledge of HTTP based interactions, REST, Networking and how the internet works.</li> <li>Strong Version Control, Branching strategies and Git skills.</li> <li>Hands on experience working with package management using Node.js, NPM, Express.</li> <li>Proven expertise and mindset of employing Automation for Development, Testing &amp; Deployment.</li> <li>Appetite for learning new skills and constant learning.</li> </ul> <h3>The Team</h3> The BDXE team builds and maintains digital solutions that enable retail customers to do transactions like account opening, money transfer, trading etc. Our Product Area is Core Experience (CoreX) which is comprised of 4 squads based in North Carolina and Salt Lake City. The CoreX portfolio consists of products like retail Account Opening, Account Management, Bank Linking, Money Transfer and Transfer of Assets. Our primary tech-stack is Angular, Node.js, REST/Graph APIs, and AWS. <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Westlake, TX! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach and train on performance against agile values, practices and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and tribes. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. <h3>The Team</h3> You will support one to two cross-functional squads within Enterprise Technology engaging the squad leader, other scrum masters, and squad members aligned to the squad(s). You will reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree or undergraduate degree preferred </li><li>Certified Scrum Master (CSM) required </li><li>Jira experience </li><li>Three to five year’s experience as a Scrum Master. </li><li>Understanding and experience working with Scrum and Kanban teams. </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You possess excellent communication and interpersonal skills and can rapidly build trust and positively influence others at all levels of the organization </li><li>Proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery </li><li>An intellectual curiosity and passion for learning new skills and modeling a culture of continuous learning, mentoring and coaching </li><li>JIRA align experience preferred </li></ul> <h3>The Value You Deliver </h3> <ul> <li>Working collaboratively with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints </li><li>Accelerating overall squad performance, efficiency and value delivered and find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners </li><li>Managing, coordinating logistics for and participating in agile ceremonies (e.g., backlog prioritization, sprint planning, daily stand-ups, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Scrum Master

<h3>The Role</h3> This individual will be responsible for the planning, design, and execution of test scenarios, implementing automation strategy (when applicable), and contributing to the test effort as a member of an agile team across various development projects. The Expertise and Skills You Bring (The order of these bullets does not matter) <ul> <li>Bachelor’s degree in a technical discipline, or equivalent experience is required </li><li>Minimum of 5+ years of Software Quality Assurance experience </li><li>Proficiency or proven ability to learn professional software development skills and practices Examples include: Coding standards, code reviews, source control, build processes, design patterns, Object- Oriented Design and Development, Software design principles. </li><li>Experience with test automation tools e.g. Jest / Playwright </li><li>Web Services testing experience, preferably with Bruno or Postman </li><li>BDD experience or familiarity – Gherkin experience is a plus </li><li>Experience with Authorization e.g. RBAC and ABAC, is a plus </li><li>Experience with Open Policy Agent (OPA) and Rego, is a plus </li><li>Experience with agile methodology and tool sets (JIRA) </li><li>Ability to work effectively on a multi-regional team </li><li>Strong technical skills such as SQL, XML, HTML, JavaScript, Java, AWS </li><li>Ability to read and enhance scripts and code </li><li>Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution </li><li>Have the ability to contribute to the Test Pyramid definition for our product </li><li>Participate in understanding and refinement of User Stories, QA related tasks and test cases, and functional automation </li><li>Participate in product demos at iteration reviews </li><li>Log defects/issues and work with team members to ensure resolution </li><li>Participate in defect triage </li><li>Participate in production release deployment verification on a regular cadence </li></ul> <h3>The Team</h3> As part of the Advanced Process Solutions division within Fidelity Investments, you will join a Scrum team of 8-10 highly motivated individuals tasked with re-imagining and delivering the next generation of authorization for Fidelity’s internal tools. <h3>Dynamic Working – Post Pandemic </h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>Company Overview:</h3> <h3>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.</h3> <h3>Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.</h3> <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://www.fidelitytalentsource.com/ShowJob/Id/1108133/Agile-Scrum-Master/FidelityCareers.com" target="_blank">FidelityCareers.com</a>. <h3>Fidelity Investments and Fidelity TalentSource are equal opportunity employers</h3>

Software Engineer in Test

<h3>Job Description:</h3>Job Title – Director, Systems Services and SupportThe Purpose of This RoleWe are seeking a dynamic and experienced hands-on people manager to lead the Major Incident Management (MIM) team of Fidelity Service Center within Enterprise Infrastructure &amp; Operations. This role requires strong leadership, operational excellence, and a deep understanding of major incident management processes. You will be responsible for managing a team that handles high-impact incidents, ensuring rapid resolution, minimizing business disruption, and driving continuous improvement. By embodying Fidelity’s values and agile leadership principles, you will help cultivate a culture of accountability, collaboration, and operational resilience. The Value You Deliver<ul><li>Lead, mentor, and develop a high-performing Major Incident Management team bringing your experience in a fast-pace and high-impact environment.</li><li>Assisting team in active calls to ensure timely and effective resolution of major incidents, coordinating across technical and business teams.</li><li>Establish and enforce MIM processes, escalation protocols, and communication standards.</li><li>Provide leadership during high-severity incidents, acting as the primary point of contact for stakeholders.</li><li>Ensure all managed incidents and driving to mitigation and root cause analysis and post-incident reviews to identify improvement opportunities.</li><li>Collaborate on unusually complex cross-functional and/or cross-organizational problems and provides solutions that are creative and strategic </li><li>Awareness and monitoring of managed incident trends and metrics to proactively address systemic issues.</li><li>Represent the MIM function in leadership forums, providing updates on incident trends, risks, and strategic initiatives.</li><li>Demonstrates an in-depth understanding of the business and has experience in a variety of life cycle methodologies</li><li>Applies technologies, methods and concepts to maximize functional/operational capabilities while optimizing the use of resources by proposing and analyzing decisions and seeking and applying optimum mix of technology versus resources to meet business goals. </li><li>Adapts leadership style and management to situation at hand while thriving in an unstructured, ambiguous situation and comfortably handles risk and uncertainty.</li></ul> Metrics and MeasurementSuccess in this role will be measured through a combination of operational performance indicators, team effectiveness, and strategic impact. Key metrics include:<ul><li>Mean Time to Acknowledge (MTTA) and Mean Time to Restore (MTTR) for major incidents.</li><li>Volume and trend analysis of major incidents handled monthly/quarterly.</li><li>Root Cause Analysis (RCA) completion rate and quality of post-incident reviews.</li><li>Adherence to SLAs and OLAs, including escalation timelines and resolution targets.</li><li>Reduction in repeat incidents through proactive problem management.</li><li>Team performance metrics, including on-call effectiveness, training completion, and engagement scores.</li><li>Process maturity and compliance with ITIL and internal governance standards.</li><li>Automation and tooling adoption for incident detection, response, and reporting.</li><li>Quality of incident resolution and documentation, ensuring high standards are consistently maintained and knowledge is effectively captured for future reference.</li></ul>The Skills that are Key to this role - Technical / BehavioralTechnical Skills:<ul><li>Deep understanding of ITIL-based Incident, Change, and problem management practices.</li><li>Deep technical knowledge with large scale enterprise infrastructure components (e.g. networks, servers, databases, cloud platforms, batch processing).</li><li>Experience with third party external vendors management (e.g. Microsoft, AWS, Salesforce)</li><li>Experience with ITSM platforms and communication tools (e.g.ServiceNow, Microsoft Teams)</li><li>Familiarity with SLDC and automated deployment pipeline</li><li>Ability to assess technical issues quickly and coordinate effective mitigation strategies.</li><li>Deep Technical knowledge of utilizing observability platforms and Event Management monitoring tools (e.g., Splunk and Datadog)</li><li>Understanding and managing adherence to OLAs and SLAs</li><li>Ability to understand highly complex and detailed technical architecture and platform diagrams</li><li>Experience in Business Continuity, High-Availability and Disaster Recovery</li><li>Leverages experience, technologies, methods, and concepts to maximize functional/ operational capabilities, for multiple complex projects.</li></ul>Behavioral Skills:<ul><li>People Leadership: Proven ability to lead, coach, and develop high-performing technical teams.</li><li>Strategic Thinking: Ability to align team objectives with broader business goals and anticipate future capacity needs.</li><li>Collaboration &amp; Influence: Strong interpersonal skills to work effectively with cross-functional teams and senior stakeholders.</li><li>Communication: Clear and confident communicator, capable of translating technical insights into business-relevant language.</li><li>Decision-Making: Sound judgment in prioritizing tasks, resolving conflicts, and managing team dynamics.</li><li>Adaptability: Comfortable navigating change and ambiguity in a fast-paced enterprise environment.</li><li>Accountability: Strong sense of ownership and commitment to delivering results through others.</li></ul>The Skills that are good to have for this role.<ul><li>Experience working on global delivery models.</li><li>Familiarity with automation, event management for incident detection and resolution.</li><li>Experience leading cross-functional IT operations or service management teams.</li><li>Change management and organizational agility.</li><li>Previous experience in a Financial Services Organization and US based organizations</li><li>Solid Communication skills, with ability to summarize and articulate impact with an emphasis on Executive Communication</li><li>Ability to train mentor, coach and team members - colleagues on Technology Solutions</li></ul>The Expertise We’re Looking For<ul><li>Bachelor’s degree in IT, Computer Science, or a related field.</li><li>15+ years of experience in IT operations or service management.</li><li>Proven leadership in managing, mentoring, and developing operational teams.</li><li>Strong communication skills with the ability to engage across all levels.</li><li>Solid understanding of enterprise infrastructure and incident management.</li><li>Quick learner with adaptability to evolving technologies and priorities.</li><li>Customer-focused, professional, and collaborative approach.</li><li>Analytical mindset with attention to detail and structured problem-solving.</li><li>Experience working in global, cross-time-zone environments is a plus.</li></ul>How Your Work Impacts the OrganizationFidelity Service Centre, which is part of the Fidelity EI&amp;O (Enterprise Infrastructure &amp; Operations) India plays a critical role in supporting global operations, including 24x7 incident response. The Major Incident Management team ensures that critical IT services remain available and resilient by managing and resolving high-severity incidents efficiently. This function is vital to maintaining business continuity, protecting customer trust, and supporting Fidelity’s operational excellence. Location: ChennaiShift timings: 6:00 AM to 3:00 PM <h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Director, Systems Services and Support

<h3>Job Description:</h3>Squad Lead - Workforce Strategy and AnalyticsThe RoleFidelity Corporate Technology Group (CTG) is looking for Director of technology management as a squad lead responsible for delivering cloud-based workforce planning analytics capabilities in the associate workforce and security management product area supporting HR functions. You will lead a team responsible for building next generation analytical solutions using the latest data platform tools, building standardized utilities, craftmanship of data, models, and governance to enable HR and Non-HR Insights delivering advanced analytics capabilities to support our HR business function. A data servant, evangelist to bring all the business unit’s analytical teams across Fidelity to enterprise standard consumption and delivery. In this role, you will be:<ul><li>A trusted HR Delivery Partner transforming business vision into actionable capabilities, maximizing value, ensuring adoption, resulting in enhanced employee engagement, experience and sustained growth</li><li>Defining and communicating the squad’s mission and roadmap, empowering the team to support partners and ensure alignment, leading to faster issue resolution and higher customer satisfaction</li><li>Collaborating with Architects, Chapter Leaders, and Scrum Masters to leverage collective strengths, ensuring effective delivery and fostering team growth, development and learning.</li><li>Making informed trade-offs to balance business value, technology goals, quality, delivery cost, MVP, and timelines, ensuring effective capability delivery</li><li>Aligning with business priorities and technology transformation goals to setup advanced analytics in the cloud, improving decision-making and operational efficiency</li></ul>The Expertise and Skills You Bring<ul><li>Education – BS or MS in technology related field (Engineering, Computer Science etc.) required</li><li>10+ years of experience in managing technology teams responsible for building distributed applications. 3+ years of experience in Cloud based data and SaaS solutions</li><li>5+ years of experience in managing enterprise scale technology solutions. Experience in corporate functions is preferred but not required.</li><li>3+ years of experience with advanced analytics tools and concepts including data mining, visualization, AI/ML modeling, Data science tools &amp; utilities</li><li>2+ years of experience enabling data science enablement tools and solutions like Neo4J, Sage maker, AI vendor products, platforms &amp; solutions</li><li>Work with multiple technology teams like COEs, Data Architecture, Cybersecurity, Risk, Compliance functions to ensure security of associate and workforce data</li><li>Proven experience leading delivery of enterprise technology solutions by leveraging Agile methodology. Experience in IT transformation or enterprise scale platform rollouts preferrable</li><li>Ability to formulate a product roadmap, establish and execute on multi-year plan, deliver tangible value to partner functions</li><li>Agile mind set and leadership principles, experience managing delivery in matrix organizations</li><li>Flexibility and experimentation, scan, try, scale accompanied by a fail fast attitude</li><li>Good interpersonal, negotiating, and influencing skills with a demonstrable ability to engage senior management and engage at all levels of the organization</li><li>You will provide strategic technology leadership to business partners as they evolve their business models</li><li>Technical background to navigate complex infrastructure and ambiguity</li></ul>The TeamAssociate Workforce and Security Technology (AWST) product area is responsible for managing all technology platforms and solutions for the HR &amp; Security business functions. AWST is an integral partner to these business functions delivering innovative, scalable, and industry leading technology solutions for key associate, workforce and security capabilities for the enterprise. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Squad Lead - Workforce Strategy and Analytics

Senior DevOps Cloud Engineer – Source Code Management The Role As a Contract DevOps Cloud Engineer, you will work within the Source Code Management Squad to provide GitHub administration including implementation of GitHub Advanced Security (GHAS). You will be supporting Mend and will need to understand Mend or equivalent Software Composition Analysis (SCA) Tools. Along with supporting GitHub &amp; Mend, a deep understanding of DevOps principles and practices will be required in order to in successfully deliver scalable and secure infrastructure solutions on this team. Together these skills will enable the work to optimize our development lifecycle and manage our operations across various Cloud Infrastructure platforms. Across all roles we are passionate about opensource contribution and emphasize continuous learning by sharing our expertise and knowledge with the wider engineering community. The Expertise and Skills You Bring <ul> <li>Strong experience in GitHub administration, including repository and user management. </li><li>Hands on experience creating and implementing applications with 2 or more programming languages (Python, Java, Groovy, Go etc.). </li><li>Proficiency in scripting with Python and/or Shell for automating tasks. </li><li>In-depth knowledge of GitHub Actions for CI/CD pipelines. </li><li>Deep understanding of industry standard monitoring tools like Splunk or DataDog </li><li>Strong understanding and practical experience with implementing Infrastructure as Code (IaC) preferably using Terraform or an equivalent tool. </li><li>Experience with Software Security Scanning (SAST or SCA) tools, such as Mend. </li><li>Experienced with containerization technologies such as Docker and Kubernetes. </li><li>Expertise in Helm deployment strategies and management. </li><li>Strong background in AWS &amp; Azure cloud services and system operations. </li><li>Very strong technical aptitude to learn and passionate about new technologies and cloud trends. </li><li>Ability to work independently as well as part of a team. </li><li>Strong communication skills and ability to document technical processes. </li><li>Excellent problem-solving abilities and a proactive approach to identifying issues and presenting solutions. </li><li>Experience and willingness to work in globally distributed teams. </li></ul> Bonus Skills <ul> <li>Advanced Kubernetes skills </li></ul> The Team This is an opportunity for a highly motivated DevOps Cloud Engineer to join the Fidelity Architecture &amp; Engineering (FAE) Business Unit and the Application Lifecyle Management Product Area. We are a diverse, multi-functional team comprised of motivated technologists who believe in the power of innovation and constant teamwork. The team blends technology &amp; business expertise with a passion for exploring new technologies while working in an open and transparent way. We believe that small, empowered, self-motivated teams can achieve extraordinary things. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Senior Cloud/Devops Engineer

About UsAt Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way.&nbsp;#OneCastOneCrewFinal Draft is the number-one selling screenwriting application in the world – for over 30 years. Final Draft automatically paginates and formats your script to industry standards, allowing writers to focus on what they do best – writing scripts. Used by such industry giants as J.J. Abrams, James Cameron and Aaron Sorkin, Final Draft software is the professional’s choice and the entertainment industry standard. In addition to its flagship software product, Final Draft offers the annual Big Break℠ Contest – a screenwriting competition that launches careers, and awards over $80,000 in cash and prizes. Final Draft also offers the Final Draft Go® app for iPhone and iPad, making creativity truly portable.The Role:Final Draft, the industry standard in screenwriting software, is looking for a Marketing Technology Manager to lead and optimize our digital marketing and eCommerce tech stack. In this role, you’ll be responsible for managing platforms such as Magento, HubSpot, Klaviyo, and Google Tag Manager, ensuring seamless functionality across systems and delivering a smooth, effective user experience.&nbsp;Our current marketing team is made up of four marketing professionals, each managing distinct channels - SEO, Paid Media, Email Marketing, and Social Media. You’ll join this high-impact team as the owner of our Website and CRM channels. As the vital link between marketing, development, and operations, you’ll align technology with creative strategy to implement solutions that improve efficiency, performance, and customer engagement.Reporting directly to Final Draft’s Director of Marketing, you’ll be empowered to bring big ideas to life and make a real impact on the brand beloved by storytellers around the world. We’re looking for someone who is detail-oriented, solutions driven, and confident in managing complex systems in a fast-paced environment.&nbsp;Ready to write your next chapter with us?What You’ll Do:<ul><li>Manage and maintain our Magento eCommerce platform, including all plugins, integrations, and custom applications.</li><li>Ensure platform stability, performance, and security in collaboration with internal stakeholders and external developers.</li><li>Own and manage CRO strategy across all digital touchpoints to improve site performance and user experience.</li><li>Conduct A/B testing, heatmap analysis, user behavior tracking, and performance reporting.</li><li>Identify friction points and work cross-functionally to test and implement improvements that increase conversion and retention.</li><li>Oversee the day-to-day use and strategic development of HubSpot for CRM and Enterprise and Educational sales enablement.</li><li>Partner with the Enterprise Sales team to identify and implement technology-driven solutions that streamline sales processes, enhance lead management, and improve pipeline visibility.</li><li>Own the configuration, maintenance, and optimization of Klaviyo platform to support B2C marketing efforts.</li><li>Ensure accurate data flow and integration between Klaviyo and other platforms (e.g., Magento, HubSpot, custom apps) to enable segmentation and personalized messaging.</li><li>Serve as the primary point of contact for our external development agency by coordinating projects, timelines, budgets and QA for all outsourced development.</li><li>Implement and maintain tracking across platforms to measure campaign effectiveness and user behavior.</li><li>Create dashboards and reports to share insights with key stakeholders and support data-driven decision making.</li><li>Evaluate new tools and technologies to enhance our MarTech stack.</li><li>Stay up to date with industry trends and best practices to ensure we remain competitive and efficient.</li></ul>What we’re looking for from you:<ul><li>3-5+ years of experience in a MarTech, digital marketing, or eCommerce technology role.</li><li>Proven experience managing Magento and its ecosystem of applications.</li><li>Hands-on experience with HubSpot (CRM, marketing automation) and Klaviyo (email/SMS marketing).</li><li>Demonstrated experience with CRO strategies, tools (e.g., Hotjar), and A/B testing methodologies.</li><li>Strong project management skills and experience working with external agencies or vendors.</li><li>Solid understanding of digital marketing strategies and customer lifecycle management.</li><li>Proficiency in analytics tools (e.g., Google Tag Manager, Google Analytics, Looker Studio, HubSpot reporting).</li><li>Excellent communication and cross-functional collaboration skills.</li><li>Attention to detail and ability to multitask&nbsp;</li><li>Experience in the entertainment and understanding of the studio production landscape.</li><li>Research and analytical abilities to interpret consumer data and use it to improve marketing efforts.</li><li>Organized with the ability to meet short deadlines and executes on multiple projects in a fast-paced environment</li><li>Entrepreneurial; a self-starter who loves to own projects and enjoys working in a fast-paced environment&nbsp;</li><li>Empathetic and customer obsessed; you are able to put yourself in the shoes of our target audience</li></ul>Benefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.CA residents Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies. &nbsp;A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $80,000.00 - $100,000.00 per year.

Cast & Crew

Marketing Manager - Marketing Technology (Final Draft)

The Tennessee College of Applied Technology - Dickson is accepting applications for a second full-time position of Associate Instructor in the Computer Information Technology program at the Clarksville Campus. This is a grant-funded position.
MINIMUM REQUIREMENTS
<ul>
<li>Technical diploma in instructional area or equivalent higher education with credentials in related field. Associate degree preferred. A comparable combination of related work experience, current certifications and education may be considered.</li>
<li>Three (3) years of full-time experience in the Computer Information Technology field within the last five (5) years.</li>
<li>Must possess a high degree of knowledge in network administration, PC hardware, systems analysis and software.</li>
<li>Must possess the organizational and communications skills necessary to be an effective teacher and to interact with high school and adult students.</li>
<li>Current CompTIA A+, Network+, Security+ certifications and Microsoft certifications or the ability to become certified within twelve (12) calendar months.</li>
<li>Prior teaching or evidence of ability to teach students is a plus.</li>
</ul>
SKILLS
<ul>
<li>Must possess the organizational and communication skills necessary to be an effective teacher and to interact with high school and adult students.</li>
<li>Must show evidence of good character, mature attitude, and stable personality.</li>
<li>Must be willing to remain current in the instructional field and maintain personal certifications and program accreditation(s).</li>
<li>Must have the ability to establish and maintain effective interpersonal working relationships with students, faculty, staff, the general public and business/industry representatives.</li>
<li>Must be willing and able to perform administrative duties in a timely manner.</li>
</ul>
GENERAL DUTIES:&nbsp; The Computer Information Technology Associate Instructor is responsible for providing individualized theory and hands-on instruction, in conjunction with an additional full-time instructor, to adult and high school students to prepare them for employment in the field. Areas of instruction include, but are not limited to: troubleshooting, system architecture and protocols, software applications, programming, hardware assembly and repair, backup strategies, networking and configuring computers and related peripheral devices. The Associate Instructor must monitor, grade and evaluate individual student progress; maintain student records in the college’s student records management software; maintain appropriate documentation; submit timely reports; assist in recruiting new students; assist with graduate placement, and assist the IT Coordinator with campus network administration and issues. This position must also maintain good public relations with business and industry; maintain an active advisory committee; cooperate with outside agencies; and supervise and follow-up on students participating in cooperative education. This position is full-time and reports to the Clarksville Campus Director. Scheduled work hours are Monday through Friday, 7:30 a.m. to 3:30 p.m. Scheduled class hours are Monday through Friday, 8:00 a.m. to 2:30 p.m. Instruction is delivered in-person.
SALARY:&nbsp; $50,894-$61,074 annually ($26.10-$31.32 per hour). Commensurate with Tennessee Colleges of Applied Technology salary guidelines and directly related experience.
APPLICATION SUBMISSION &amp; REVIEW: Complete application and submit resume at: <a href="http://careers.tbr.edu/cw/en-us/job/501159?lApplicationSubSourceID=" target="_blank">Apply Now – Computer Info Technology -- Clarksville</a>. Review of résumés with completed employment application will begin immediately and continue until position is filled. Applications received by July 23, 2025, will be assured full consideration. Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
EMPLOYMENT DOCUMENTS:&nbsp; Current federal law requires identification and eligibility verification prior to employment.&nbsp; Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.
TCAT Dickson does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by the Tennessee Board of Regents policies with respect to employment, programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Corey Choate, Vice President of Operations, <a href="mailto:corey.choate@tcatdickson.edu" target="_blank">corey.choate@tcatdickson.edu</a>, 740 Hwy 46 S, Dickson, TN 37055, 615-441-6220. The TCAT Dickson policy on nondiscrimination can be found at <a href="https://www.tcatdickson.edu/about/non-discrimination-statement" target="_blank">https://www.tcatdickson.edu/about/non-discrimination-statement</a>. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6/24/25

Motlow State Community College


      Associate Instructor Computer Information Technology Clarksville
    

The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations.AAJ is seeking a&nbsp;Member Records Specialist for its Membership department. The Member Records Specialist will maintain the membership database, collaborate with IT staff to implement updates to the association management system, manage data related to committee assignments, assist with the firm billing program, and analyze membership data.Job duties include:<ul><li>Run various monthly processes and reports such as delinquent member drop process, membership statistics, retention, membership demographics, invoices census and ad-hoc reports.</li><li>Ensure the accuracy and integrity of the membership database by regularly reviewing, updating, and validating member records and data in accordance with established data management standards.</li><li>Review data and project future retention trends.&nbsp;</li><li>Work with vendors to produce data files, and review and approve orders.</li><li>Assist with the Annual Firm Billing Program, including billing, payments, record management, and working with contacts to amend invoices.</li><li>Respond to requests for membership data, including but not limited to committee rosters, former members, and match lists, and compare our data to state data.</li><li>Serve as a liaison during the annual membership list exchange, determining the ideal use of that data and maintaining data integrity.</li><li>Work with IT staff to ensure the association management system meets department needs, test upgrades, improve queries, and assist with improving the team's overall database use.</li><li>Serve as point of contact for data related to the Leaders Forum Program.</li><li>Assist with annual committee appointments by building new committee rosters in the database, preparing correspondence for prospective members, and maintaining updated committee assignments throughout the year.</li><li>Perform other duties and tasks assigned.</li></ul><h2>Qualifications</h2><ul><li>Bachelor's degree is preferred, or equivalent years of relevant work experience required.</li><li>Minimum of 4 years of experience in membership management, database administration, or IT-related roles.</li><li>Prior association and/or non-profit experience are required.&nbsp;</li><li>Working knowledge and experience in Net Forum or a similar Association Management System (AMS) are required. Experience in Net Forum strongly preferred.</li><li>Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.</li><li>Strong organizational and attention to detail required.</li><li>Strong time management skills with the ability to manage multiple tasks independently; analytical and problem-solving skills are strongly preferred.</li><li>Effective communication and interpersonal skills, with the ability to build rapport and collaborate with staff, vendors, and members in a team environment.</li><li>Occasional travel may be required.</li></ul>Salary Range:&nbsp;$60,800-$72,000Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please!&nbsp;

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